Senior Infrastructure Engineer
6 days ago
London
Senior Infrastructure Engineer Full time Permanent Position Location: This role is based in there office located in Hammersmith, London + 1 day remote work per week They are looking for a highly motivated and experienced Senior Infrastructure Engineer to join the global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting there entire IT infrastructure, which supports the business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: • Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems., • Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates., • Proficient in managing a complex SCCM environment, including Distribution Points, and other sites over a slow WAN link, Experience with Cloud Management Gateway., • Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management., • Ensure the security of our infrastructure and data by managing on-premises and cloud security controls, and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching., • Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform., • Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base., • Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure., • Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers., • Collaborate with international teams to ensure the seamless delivery of IT services to all global employees., • Address the challenges of a distributed workforce, utilising technologies like SCCM CMG, and VDI for remote access and device provisioning., • Navigate the complexities of regional IT regulations and data sovereignty requirements (eg, GDPR)., • Contribute to the development of the global IT roadmap and strategy, identifying opportunities for innovation and improvement., • Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development., • Create and maintain comprehensive documentation for infrastructure, systems, and procedures within our knowledge base to ensure accurate and up-to-date information. Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Qualifications & Experience • Experience in ServiceNow administration and/or development would be a significant advantage., • Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate,, • VMware Certified Professional (VCP), or other Microsoft 365/Security certifications., • Familiarity with ITIL & NIST frameworks for service management., • Experience working in an agile environment