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  • Nail Salon Manager
    Nail Salon Manager
    1 month ago
    £38000–£45000 yearly
    Full-time
    London

    About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks

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  • Delivery Driver
    Delivery Driver
    1 month ago
    £12.5–£16.5 hourly
    Full-time
    Potters Bar

    Job Description: Position Type: Two-Person Crew (Driver & Porter or Two Drivers) - Must Have Your Own Crew Member When Applying Applications must be submitted as a team of two individuals—either one driver + one porter or two qualified drivers. About Us We pride ourselves on delivering excellent customer satisfaction. What You’ll Do (As a Crew) Deliver heavy appliances such as washing machines, fridge-freezers, and other electrical appliances. Unpack and inspect items and take photos upon delivery. Install appliances (“Wet Connections”) – full training provided. We Will Provide (per Crew) Mercedes Luton van Hand-held terminal Fuel card Uniform and other daily essentials Insurance cover for the driver (see requirements below) All items must be returned to the depot at the end of each day. Daily Duties Inspect your vehicle using our Samsara app Load your vehicle safely Transport appliances to customers’ properties Uninstall existing products when required Install new appliances in accordance with industry regulations Bonuses & Additional Earnings Daily 5★ Performance Bonus: £27.50 per day after completing 30 routes (up to £660 extra per month) Tips Who Can Apply UK residents with the right to work Teams of two: one driver + one porter, or two drivers Applicants must apply together and will be assessed as a unit What You Will Need (per Role) Both Crew Members: Great customer-service skills Desire to go the extra mile and strong resilience Driver: Valid UK driving licence (clean for at least 1 year) No more than 6 penalty points and no drink/drug driving convictions Aged 21 or over Porter (if not a second driver): Physically able to lift very heavy products up/down stairs Aged 18 or over Future Development Successful crews will be progressed toward becoming fully qualified electrical appliance installers, with both in-class and on-the-road training. Training Paid training for both crew members (6 days total; paid on completion of all days). Pay Schedule Weekly pay on Fridays Two weeks in advance initially, then weekly thereafter Summary As a cohesive two-person crew, you’ll be jointly responsible for transporting, unloading, and installing electrical appliances while delivering exceptional customer service. Your combined skills will ensure timely deliveries, safe handling of heavy products, smooth installation preparation, and a top-tier customer experience. Join us to provide quality service and advance together toward roles as electrical appliance installers and supervisory positions. Job Types: Full-time, Part-time, Permanent Starting Pay: Mondays: £13.00 ph Tuesday–Friday: £12.50 ph Weekends: £13.50 ph Expected Hours: 32–72 per week Benefits: On-site parking Progression to preferred supplier rates (£17–£19 ph) Further progression into driver supervisor roles Schedule: Monday to Friday Weekend availability (at least 2 weekends per month, or one day each weekend) Application Questions Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role. This job involves very heavy lifting—do both of you deem yourselves physically able? Driver applicants: Do you hold a valid UK driving licence (clean for ≥1 year, ≤6 points, no drink/drug convictions, aged ≥21)? This role is a subcontractor position; you’ll handle your own taxes. Are you comfortable proceeding on that basis? Are you willing to work at least two weekends per month (or one day of each weekend)? Can you both commit to delivering a 5★ customer experience, regardless of circumstances? Job Types: Full-time, Part-time, Permanent Benefits: On-site parking Application question(s): This job involves very heavy lifting, do you deem yourself physically able? This role is a subcontractor role with pretty much guaranteed work, but you will be responsible for paying your own taxes. Are you ok to proceed on this basis? We want candidates that are willing to work on weekends too. At least 2 weekends per month, or 1 day of each weekend per month. Are you willing to work on weekends? Customer service is everything to us, so we only want the best candidates that are willing to go the extra mile to provide an exceptional customer experience. Are you able to deliver a 5* service to all of our customers, regardless of how difficult a situation can become? Are you a minimum of 23 years old with a clean UK drivers license for a minimum of 1 year, with no previous drink or drug convictions, and no more than 6 points? Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role? Work Location: In person Reference ID: DRIBASPB

    Immediate start!
    No experience
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