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Job Description Title: Store Manager Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits • Competitive salary, • Monthly and annual performance bonuses, • Enhanced pension contribution, • Generous holiday allowance after qualifying period, • Private health cover after qualifying period, • Enhanced Maternity, Paternity and adoption pay, • Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

PAYE) + holidays Requirements: * Valid Class 2 (C) licence * Valid CPC & Digi card * Previous HGV driving experience preferred * Strong commitment to safety and reliability What we offer: * Weekly pay * Competitive rates (PAYE) * Flexible shift patterns If you are an experien

• Our client based in the Tyne and Wear area are looking for class 2 HGV drivers., • The shift patterns are 4 days Tuesday to Friday, overtime is optional., • Class 2 driving license needed and 6 months experience., • No more than 6 point on license., • Must be polite as you will be dealing with the general public., • Physically fit - may be expected to jump out and help from time to time., • Temporary to ongoing.

HGV DRIVERS WANTED NEW PASSES WELCOME & IMMEDIATE STARTS! Location: Crawley Salary: £18.50£19.50 per hour Hours: 4 on 4 off Class 1 or 2 Day & night shifts available Long-term, ongoing work Full training provided Ready to level up your driving career? Join the UKs market leader in drainage & wastewater utilities and get trained on specialist tanker equipment no previous tanker experience needed. Wha...

iRecruit4 are looking for reliable and professional Class 2 drivers to join a well organised and growing operation based in Melksham. This role is perfect for drivers who enjoy early mornings, structured routes, and extra earning potential, all within a supportive, modern working environment. Full-time and part-time hours are available. Duties Include for Class 2 Driver: • Driving a Class 2 vehicle on...

Monday-Friday roles or various shift patterns available - see further information below. Are you a 7.5T, Class 1 or Class 2 licence holder looking for a new start and love driving? Fancy making a career from moving vehicles and meeting some great people along the way? We are seeking passionate people to re train to be vehicle recovery drivers, helping our customers and their vehicles on a daily basi...

Reactive Driving Recruitment are actively looking for Class 2 driver in the Dudley area. Working for a prestigious client and ever growing company. Job Role • AM Shifts - roughly starting between 06:00AM to 08:00AM, • Monday to Friday work available, • Between 3 and 4 drops per day, • Handball involved, • Minimum 1 years experience, • Monday to Friday - Days - £1...

Class 2 (Cat C) Bin Lorry Drivers.Overtime (paid at time and a half).Temporary ongoing – potential to become permanent with the client.Class 2 (Cat C) Bin Lorry Drivers.This is a great opportunity to secure ongoing work with the potential to go permanent.New passes are welcome to apply!.Driving a

PER HOUR, NO BREAK DEDUCTION Staffline is recruiting HGV Class 1 drivers for our prestigious client's site based in Magor, with the ability to work across Magor and Avonmouth depots.