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hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. \n At Sainsbury’s, data sits at the heart of how we operate, innovate and serve our customers. Our Data & Analytics team is building a technically advanced, commercially focused and impactful capability, powering our Next Level Strategy and helping to create a Sainsbury’s powered by industry leading AI algorithms. We use data, technology and advanced analytics to drive better decisions across the business, from forecasting and optimisation to experimentation, personalisation and machine learning. With one of the richest retail datasets I n the UK and a portfolio spanning Sainsbury’s, Argos, Habitat and Nectar, the opportunity to innovate is huge. Here, you’ll tackle complex challenges at scale, create measurable impact and grow quickly alongside brilliant colleagues. People who thrive with us combine business understanding, technical expertise and curiosity, with a natural instinct for problem-solving. Join us and help shape the future of retail through data and AI. \n Why join us \n Joining the Data & Analytics team at Sainsbury's offers a unique opportunity to work with Nectar360, a fully integrated loyalty, insights and media services agency, operating the UK’s largest loyalty programme. At Nectar360 we help some of the UK’s biggest brands build impactful, long‑term relationships with their customers through data, insight and media. As a Lead Analyst in Nectar360 Supplier Analytics, you’ll sit at the heart of our growing retail media and consultancy proposition for General Merchandise clients. This is a rare opportunity to combine hands‑on analytics with true client partnership-shaping propositions, influencing decision‑making and seeing your recommendations delivered in the real world. You’ll work closely with senior stakeholders internally and externally, helping clients unlock the value of customer data through robust measurement, innovative use of data clean rooms and scalable analytical propositions. You’ll also be part of the wider Sainsbury’s Data & Analytics community, offering strong learning, collaboration and career development opportunities in a fast‑paced, commercial environment. Join us to be part of a community that values diversity, encourages growth, and provides endless learning and development opportunities. \n What you’ll do \n As the Lead Analyst for N360 Supplier Analytics at Sainsbury’s, you will lead the development and delivery of retail media consultancy analytics for General Merchandise clients, owning end‑to‑end insight and measurement propositions from initial scoping through to impact. Acting as the primary analytics partner for key clients, you will build trusted, consultative relationships grounded in strong commercial understanding and a clear grasp of their strategic priorities. You will translate business objectives into clear analytical roadmaps, shaping scalable, high‑quality solutions that drive measurable outcomes, including innovative uses of data clean rooms to enable secure data collaboration. Working closely with analytics, data engineering, product, retail consultancy, market research and client teams, you will coordinate cross‑functional delivery and help evolve the Nectar360 analytics proposition portfolio. You will ensure projects are well planned, delivered on time and to a high standard, clearly articulating insight, recommendations and value. Alongside delivery, you will champion best practice in analytics, data quality and communication, support and mentor analysts in their technical and commercial development, and drive continuous improvement through automation, innovation and the integration of complex, disparate data sources into new analytical propositions. \n Who you are \n As a Lead Analyst in N360 Supplier Analytics for Sainsbury's, you are a seasoned data professional with over 4 years of experience in analytics and client engagement, specialising in retail media consultancy and customer insights. With a strong project management mindset and a proven track record of delivering impactful analysis, you excel in developing bespoke customer insight propositions and driving innovation in analytical solutions. Your expertise in statistical methodologies, customer databases, and data science tools, coupled with your ability to collaborate effectively with internal stakeholders and clients, allows you to lead cross-functional teams and deliver high-quality, actionable insights that drive business growth and revenue. \n Essential Criteria \n\n • Demonstrable advanced SQL capability, evidenced by ownership of complex analytical queries across large customer datasets (e.g. multi‑table joins, window functions, performance‑optimised queries) used to deliver client‑ready insights or products.\n, • Proven experience leading end‑to‑end analytical engagements, including shaping the analytical approach, delivering insight, and making clear commercial recommendations.\n, • Evidence of applying statistical or data science techniques (e.g. segmentation, clustering, classification, hypothesis testing) within real business or customer analytics use cases.\n, • Experience working with modern analytical data stacks (e.g. cloud data warehouses, BI tools, analytical languages such as Python or R, data clean rooms) to deliver scalable, reusable analytical outputs.\n, • Demonstrable client‑facing or senior stakeholder experience, with excellent communication skills, shown through success of collaborating with stakeholders, ownership of presentations and analytical propositions that influenced decision-making.\n, • Proven experience owning analytical roadmap development and prioritisation with internal or external stakeholders, effectively balancing demand, value and team resource to deliver against commercial objectives.\n, • A proven track record of process improvement or automation within analytics workflows that enhances the efficiency, scalability, effectiveness or commercial impact of analytical delivery.\n, • Experience working with customer data, evidenced by the ownership of end-to-end customer analytics projects, or delivery of incremental media measurement. \n\n #LI-CM1 \n We are committed to being a truly inclusive retailer, so youll be welcomed whoever you are and wherever you work. Around here, theres always the chance to try something new-whether thats as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, well also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks pay for maternity or adoption leave and up to 4 weeks pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n If you want to be instrumental in delivering unparalleled client service and operational excellence across complex synthetic derivatives, you have found the right team. \n As a Prime Financial Services - Client Service Analyst within JP Morgan Chase, you will join a client-facing Middle Office team supporting synthetic Prime Brokerage activity, with a core focus on equity swaps and other delta-one/synthetic products. \n You will be accountable for the day-to-day client experience across the trade lifecycle - handling trade matching and exceptions, lifecycle events and cashflows, operational inquiries, and issue resolution - while partnering closely with Front Office Trading/Sales, Product Control, Technology, Settlements/Cash Processing, and other global stakeholders. You will be expected to communicate clearly with clients, perform root-cause analysis to reduce breaks and increase straight-through-processing, and identify process and technology enhancements that improve service and controls. You will also maintain strong risk awareness and adherence to operational controls while operating in a fast-paced, deadline-driven environment. \n Job responsibilities \n\n • Act as a single point of contact for assigned synthetic derivatives clients on operational topics across the swap lifecycle, ensuring timely investigation, resolution, and clear communication of open items.\n, • Perform trade lifecycle support for equity swaps/synthetic activity, including trade matching/allocation, exception management, lifecycle processing, and cashflow management for swap payments.\n, • Partner with internal teams (e.g. Front Office Trading/Sales, Account Management, Operations, Settlements/Cash Processing, Product Control, Technology) to resolve booking/processing discrepancies and improve end-to-end outcomes.\n, • Monitor workflow queues and service levels, escalating appropriately, and contribute to trend/MIS and root-cause analysis to increase STP, reduce recurring breaks, and drive client/process improvements.\n, • Support change and project initiatives (including technology enhancements) that improve operational resiliency, client reporting/experience, and control effectiveness; participate in periodic client reviews and client meetings/visits as required.\n, • Work with stakeholders to support compliance with relevant regulatory and control expectations for the client activity covered by the team. \n \n\n Required qualifications, capabilities, and skills \n\n • Experience in an operations/client service environment supporting the lifecycle of trades, with strong ownership, prioritization, and ability to work under pressure and deadlines.\n, • Strong analytical and problem-solving skills, with the ability to communicate complex issues clearly to clients and internal stakeholders.\n, • Demonstrated ability to build effective partnerships across multiple teams and take accountability for end-to-end issue resolution.\n, • Self-motivated and proactive, with a continuous-improvement mindset and willingness to challenge and enhance existing processes\n\n Preferred qualifications, capabilities, and skills \n\n • Knowledge of equity swaps / delta-one / synthetic derivatives and the operational implications (e.g., valuations, collateral, lifecycle events and cashflows).\n, • Prior exposure to derivatives instruments and cross-product client support in global markets.\n, • \n Ability to identify and partner on technology/process enhancements that improve client experience and reduce manual touchpoints. \n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our \n FAQs \n for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. \n Description \n \n As a Senior Data Analyst at Made Tech, you’ll play a pivotal role in helping public sector organisations become truly data-led. You’ll join our data team in its mission to get data knowledge and skills out of silos and embedded into delivery teams. You will provide advanced data modelling, predictive analytics, and data visualisation, allowing us to deliver more sophisticated and customised solutions to our clients. \n \n The role is very hands-on and you'll support as a senior contributor role for a project, focusing on: \n\n • Data analysis and reporting: Conducting in-depth data analysis, generating reports, and providing actionable insights for client projects.\n, • Data and BI visualisation: Producing BI dashboards using industry-standard tools - Power BI, Tableau, Quicksight etc \n, • Client interaction: Collaborating with clients to understand their needs, translating these into analytical solutions, and presenting findings in a clear, actionable manner.\n, • Mentoring junior analysts, leading data-focused projects, and setting best practices in data analysis \n\n \n Technical Skills \n \n\n • Application of analytical techniques: Proficiency in applying various analytical methods such as statistical analysis, data mining, and qualitative analysis. Ability to select and apply appropriate techniques based on the context and research data.\n, • Synthesis of research data: Experience in synthesising research data to present actionable insights and solutions. Ability to articulate the impact of their analysis on decision-making and problem-solving.\n, • Engagement with sceptical colleagues: Effective communication and persuasion skills to engage and gain buy-in from sceptical colleagues. Ability to foster collaboration and address concerns to ensure adherence to best practices.\n, • Advisory and critique skills: Capability to advise on the choice and application of analytical techniques and critique colleagues' findings to ensure high standards in data analysis.\n\n\n, • Understanding of data sources and storage: Knowledge of various data sources, data organisation, and storage practices. Commitment to maintaining data integrity and accessibility.\n, • Advocacy for data governance: Experience in advocating for data governance standards and influencing team adherence to data quality practices.\n, • Continuous improvement: Ability to communicate and implement continuous improvements in data management practices through documentation, training, and regular team engagement.\n, • Toolset management: Proficiency in defining and supporting common toolsets for data management, ensuring efficiency and seamless integration.\n, • Automation of data management: Experience in automating data management activities to streamline processes and increase accuracy. (desirable)\n, • Compliance with data governance policies: Understanding and ensuring compliance with data governance policies, maintaining data security and ethical standards.\n\n\n, • Data modelling expertise: Proficient in conceptual, logical, and physical data modelling. Ability to adhere to data modelling standards and best practices.\n, • Data cleansing and standardisation: Experience in resolving data quality issues and ensuring data accuracy through cleansing and standardisation techniques.\n, • Use of data integration tools: Skilled in using ETL tools for data integration and storage. Ensures data interoperability with other datasets.\n, • Collaboration with data professionals: Experience collaborating with other data professionals to improve modelling and integration standards and patterns.\n\n\n, • Interpretation of requirements: Ability to interpret data visualisation requirements and create meaningful, visually appealing representations tailored to the audience.\n, • Proficiency in visualisation tools: Experience with tools such as Tableau, Power BI, and Python libraries like Matplotlib and Seaborn. Knowledge of selecting appropriate visualisation types.\n, • Application of visualisation standards: Application of design principles to create clear, accurate, and accessible visualisations. Awareness of accessibility considerations.\n, • Mentorship in visualisation: Experience in reviewing and advising junior members to improve the quality and efficiency of data visualisations.\n\n\n, • Data quality assurance: Experience in implementing processes for data quality assessment and improvement, including data profiling, cleansing, and standardisation.\n, • Data validation and linkage: Ability to perform data validation checks and integrate data from various sources to ensure consistency and accuracy.\n, • Data cleansing and preparation: Proficiency in defining data cleansing processes and preparing data for analysis by handling missing values, outliers, and duplicates.\n, • Communication of data limitations: Skilled in articulating data constraints and limitations to stakeholders, providing context for informed decision-making.\n, • Peer review and quality control: Experience in conducting peer reviews to validate data outputs, ensuring high standards of accuracy and reliability.\n\n\n, • Knowledge of statistical methodologies: Proficient in various statistical methods, such as hypothesis testing, regression analysis, clustering, and time series analysis. Ability to select appropriate techniques based on project requirements.\n, • Data analysis and interpretation: Experience in using statistical software or programming languages to perform data analysis and generate insights. Skilled in communicating findings to technical and non-technical stakeholders.\n, • Application of emerging theory: Willingness to explore and apply new statistical methodologies or practices to solve practical problems and adapt to emerging theories.\n\n \n Business Skills \n \n\n • Stakeholder communication: Experience in effectively engaging with a diverse range of stakeholders, including technical and business individuals. Ability to manage expectations and facilitate productive discussions.\n, • Active and reactive communication: Proficiency in handling both proactive communication (updates, insights) and reactive communication (responding to inquiries, addressing concerns) to maintain a collaborative atmosphere.\n, • Interpretation of stakeholder needs: Ability to understand and translate stakeholder requirements into technical solutions. Experience in bridging the gap between technical and non-technical stakeholders.\n, • Presentation and sharing of insights: Skilled in presenting complex data in a clear, understandable manner tailored to diverse audiences, including senior management.\n\n\n, • Problem-solving approach: Ability to apply logical and creative thinking to resolve complex problems by breaking them down and generating innovative solutions.\n, • Decision-making and action-taking: Skilled in making informed decisions, prioritising tasks, and taking appropriate actions to resolve issues efficiently.\n, • Adaptability and learning orientation: Demonstrates adaptability in strategies and a commitment to continuous learning and improvement.\n, • Interpretation of stakeholder needs: Ability to understand and translate stakeholder requirements into technical solutions. Experience in bridging the gap between technical and non-technical stakeholders.\n, • Presentation and sharing of insights: Skilled in presenting complex data in a clear, understandable manner tailored to diverse audiences, including senior management.\n\n \n Life at Made Tech \n \n We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from \n our blog, where we talk about mental health, communities of practice and neurodiversity \n (as well as our client work and best practice). \n \n Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you’d like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Partner know. \n \n The groups are: \n\n • antiracist-activists\n, • disability\n, • lgbtqiaplus-allies-and-activists\n, • neurodiversity\n, • parents-carers\n, • women-in-tech\n\n We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. \n \n Here are some of our most popular benefits listed below: \n \n ✈️ \n 30 days Holiday \n • we offer 30 days of paid annual leave \n Flexible Parental Leave \n • we offer flexible parental leave options \n ‍ \n Remote Working \n • we offer part time remote working for all our staff \n Paid counselling \n • we offer paid counselling as well as financial and legal advice. \n \n An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. \n About Made Tech \n Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. \n \n Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support. \n \n All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. \n \n We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.

hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. \n At Sainsbury’s, data sits at the heart of how we operate, innovate and serve our customers. Our Data & Analytics team is building a technically advanced, commercially focused and impactful capability, powering our Next Level Strategy and helping to create a Sainsbury’s powered by industry leading AI algorithms. We use data, technology and advanced analytics to drive better decisions across the business, from forecasting and optimisation to experimentation, personalisation and machine learning. With one of the richest retail datasets I n the UK and a portfolio spanning Sainsbury’s, Argos, Habitat and Nectar, the opportunity to innovate is huge. Here, you’ll tackle complex challenges at scale, create measurable impact and grow quickly alongside brilliant colleagues. People who thrive with us combine business understanding, technical expertise and curiosity, with a natural instinct for problem-solving. Join us and help shape the future of retail through data and AI. \n Based in the Sainsbury’s Office in Holborn, we’re recruiting an ambitious Analyst to work closely with decision makers in Nectar360 & Argos to drive our media and consultancy proposition to our GM clients. Nectar360 is the company behind Nectar, the UK’s largest loyalty programme, with 18m members across the country. \n Do you take satisfaction in seeing your recommendations implemented in the ‘real world’? Are you analytically creative and motivated by new challenges? Do you have a passion for working with data to drive insight and improve customer understanding? \n When you join us you will be proposing and developing a new commercial opportunity roadmap, developing new insight propositions to our Argos supplier clients. You will also be providing world-class customer insights to our big tech and GM strategic clients within our media business. Utilising the Nectar data to understand how we can personalise the customer experience and drive business impact, this role is a fantastic opportunity to apply your people and analytical leadership skills. \n The role, reporting into a Lead Analyst, is based at Holborn 1- 2 days a week with home working expected the remainder of the time. Occasional travel to our clients is required. \n What will you be doing? \n\n • Use your experience and knowledge to identify and propose innovative analytical solutions leveraging both Nectar and Argos data across a range of areas.\n, • Providing in depth analysis and presenting back to our strategic tech and GM clients within the media business. \n, • Proposing and developing brand new Insight and Analytical commercial propositions for our Argos suppliers. \n, • Work collaboratively with the Retail Consultancy and Client Service teams to grow relationships and revenue from within our client base.\n, • Work closely with a multi-disciplined team of retail and market research experts, to help our clients better understand customer behaviour.\n, • You’ll develop strong working relationships with internal stakeholders and clients, and be an ambassador of your team within Nectar and clients.\n, • Use your strong communication skills to demonstrate the value of Nectar360 services and products.\n, • Ensuring output is always accurate and actionable, with appropriate technical expertise and recommendations.\n\n What we would like you to have: \n\n • Strong experience, ideally in a client or stakeholder facing analytics role.\n, • Experience in retail / consumer insight.\n, • Proven ability to explore business performance and deliver analysis that has commercial impact.\n, • Excellent communication skills with proven success of collaborating with internal stakeholders and clients.\n, • Strong experience of customer databases and analytical tools (including SQL, VBA, R or Python).\n, • A proven track record of process improvement or automation.\n, • Experience of customer data and the loyalty industry is desirable.\n, • Experience of SKU level analytics is desirable.\n, • Experience of developing outputs in a BI Tool such as Tableau is desirable.\n, • Experience of optimal application of statistical and data science techniques is desirable (regression models, clustering, statistical tests).\n\n This role will suit you if: \n\n • You’re looking to grow your career in a fast paced, commercial environment.\n, • You’re developing your skills through exposure to interesting work and increasingly complex commercial projects.\n, • You enjoy implementing ideas from inception to delivery\n, • You thrive on excellence all the way. More than just attention to detail, you need to be ready to recommend the best techniques as well as deliver accurately and on time.\n, • You’re looking for variety and new challenges. We work with a wide range of contacts across Nectar360 and Sainsbury’s, providing analytical advice to multiple business units. No two questions are the same, so you’ll need to be analytically creative whilst thinking on your feet to understand the real question we need to answer.\n\n What we offer \n\n • Colleague discount across the multi-brands – Sainsbury’s, Argos and Habitat \n, • Holiday allowance \n, • Bonus scheme \n, • Pension plan \n, • \n Special offers on gym memberships, restaurants, holidays, retail vouchers and more \n\n You’ll also benefit from being part of the wider Data & Analytics community at Sainsbury’s. We have Big Data with a great culture and huge learning and development opportunities. \n Flexible working and job share conversations are encouraged. We’re proud to be an equal opportunities employer that champions a diverse and inclusive culture. If you’re reading this, even if you’re not 100% sure you’re there with your experience, we’d still love to hear from you. \n #DataAndAnalytics \n #Analytics \n #LI-CM1 \n We are committed to being a truly inclusive retailer, so youll be welcomed whoever you are and wherever you work. Around here, theres always the chance to try something new-whether thats as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, well also offer you an amazing range of benefits. Here are some of them: \n Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform. \n Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. \n Moments that matter are as important to us as they are to you which is why we give up to 26 weeks pay for maternity or adoption leave and up to 4 weeks pay for paternity leave. \n Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. \n Join the Growth Story at Envitia \n Envitia operates at the heart of the UK’s most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. \n We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. \n Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. \n We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. \n A career with Envitia enables you to work with mission driven innovation. \n We’re thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025—a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. \n The Role \n We are looking for a Business Analyst to join our Advisory Consulting Team. In this role, you will play a key part in delivering business change initiatives by conducting structured analysis, engaging with a wide range of stakeholders, and translating business needs into practical, effective solutions in the UK national security markets. \n You will lead efforts to identify, design, prioritise, and implement process and technology improvements that drive operational efficiency and enhance the client experience. This role involves close collaboration with stakeholders across technical teams, product owners, digital functions, governance, contact centre and claims operations, IT, data teams, and board-level executives. \n This is an exciting opportunity for someone with a strong background in National Security sector. \n About The Team \n You’ll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long-term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster. If you’re ready to think big and with purpose, you’ll fit right in. \n Job Responsibilities \n\n • Lead structured analysis to support strategic business change and technology-enabled transformation projects.\n, • Partner with a diverse set of clients – from IT and digital teams to executive leadership – to shape impactful solutions.\n, • Define and document business and functional requirements, customer journeys, service blueprints, and prototypes.\n, • Drive improvements in operational efficiency and client experience through insight-driven design thinking.\n, • Ensure seamless collaboration between business and technical teams to deliver scalable and user-focused solutions.\n, • Support testing, implementation, and integration of digital platforms and technical solutions.\n, • Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices.\n\n Skills Required \n\n • Experience in a senior-level Business Analyst role, leading complex projects or workstreams.\n, • Strong understanding and application of customer insight and design thinking principles.\n, • Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable).\n, • Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria.\n, • Demonstrated experience delivering business change and IT-enabled transformation.\n, • Experience collaborating with third-party suppliers and vendors to achieve delivery Goals.\n, • Solid understanding of data models, APIs, and modern cloud-based platforms.\n, • Proficiency in tools such as Azure DevOps, Visio, JIRA, or similar.\n, • Ability to assess organisational risk and evaluate long-term business impacts.\n\n Security Clearance Requirements \n The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level. \n Location \n It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations – Gloucester, London, Manchester (based on project requirements). \n What it's like to work at Envitia \n At Envitia, we believe that our greatest asset is our talented and dedicated team. We are committed to fostering a work environment where every employee feels valued, supported, and motivated to excel. As part of this commitment, we offer a comprehensive range of benefits designed to enhance both your professional and personal well-being. \n\n • Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs.\n, • Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required.\n, • Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs.\n, • Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness-related expenses.\n, • Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones.\n, • Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation.\n, • Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we've partnered with various businesses to bring you special perks.\n, • Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements.\n, • Community Engagement & Volunteer Opportunities: Contribute to meaningful causes with company-sponsored volunteer programs, fostering a sense of community and social responsibility.\n\n Inclusion at Envitia \n At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. \n We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work-life balance. \n If you require any accommodations during the application or interview process, please let us know.

hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. \n Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. \n It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. \n We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. \n \n About You: \n You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius Reply Values. \n \n The Role: \n We are looking for an experienced Data Analyst to join our team here at Solirius. You will be working as part of a team, developing and delivering exciting projects with a fantastic team of technology experts. You will be a fundamental part of the team and will be an expert in your field/specialism. \n Requirements \n Key Responsibilities: \n\n • Develop data solutions for our clients/projects\n, • Diagnostics and Analysis for complex technical projects\n, • Working collaboratively with the client and understanding their requirements\n, • Working with a range of technical professionals to reach a desired outcome, including designing and delivering technical solutions.\n\n Key Skills/Experience: \n\n • Extensive experience of Data Analytics and Data Science with the ability to use BI tools like Power BI, Tableau etc. \n, • Extensive knowledge of Performance Analytics and tooling such as Google Analytics, Google Tag Manager, Amplitude etc. \n, • Experience in capturing requirements and Governance & Control documentation, knowledge of GDS is an added advantage\n, • Applied experience of metadata analysis, fields/entity, and data lineage, sql/ no sql databases\n, • Experience with one of Azure/AWS/GCP\n, • ETL tools like Informatica, Alteryx and Business Glossary tools like Collibra, Azure Purview or Apache Atlas.\n, • TDD/BDD, Experience working in an Agile development environment\n, • Identity management and synchronisation will be an add on for the resources\n, • Experience with Data Dictionaries, Business glossaries would be an advantage\n\n Benefits \n Package and Benefits: \n\n • Competitive Salary\n, • Bonus Scheme\n, • Private Healthcare Insurance\n, • 25 Days Annual Leave + Bank Holidays\n, • Up to 10 days allocated for development training per year\n, • Enhanced Parental Leave\n, • Paid Fertility Leave (5 Days)\n, • Statutory & Contributory Pension\n, • EAP with Help@Hand\n, • Gym Membership Benefits\n, • Flexible Working\n, • Annual Away Days/Company Socials\n\n \n Equality & Diversity: \n Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. \n Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n Be at the center of electronic trading where speed, accuracy, and client experience matter. You will support user onboarding, help resolve day-to-day platform queries, and develop a strong foundation in electronic trading workflows and controls. \n As a Fixed Income, Currencies and Commodities Electronic Trading Client Service Analyst/Associate in Fixed Income, Currencies and Commodities Electronic Trading Client Service, you will support Private Bank electronic trading users on proprietary and multi-dealer platforms operating 24/5.5. You will assist with user enablement and training, support entitlements and limit setups with partner teams, and help triage and track client issues through resolution. Your work helps maintain a strong client experience while supporting risk and control standards. \n Job responsibilities \n\n • Support onboarding and enablement for Private Bank users on the proprietary Execute electronic trading application\n, • Assist with enablement requests, including collecting required information, coordinating entitlements, and supporting limit setup processes\n, • Partner with electronic trading Sales and internal teams to help ensure new user setups are completed accurately and on time\n, • Respond to client and internal stakeholder queries, providing timely updates and following established procedures\n, • Triage basic platform/workflow issues, gather evidence (logs, screenshots, timestamps), and route to the appropriate teams for resolution\n, • Track incidents and requests to closure, ensuring actions and outcomes are documented clearly\n, • Escalate issues and potential control concerns to senior team members promptly when identified\n, • Contribute to upkeep of FAQs, training materials, and runbooks based on recurring questions and issues \n \n\n Required qualifications, capabilities, and skills \n\n • Strong client service mindset in a fast-paced, time-sensitive environment\n, • Interest in electronic trading, markets, and learning complex workflows quickly\n, • Strong attention to detail and diligence when processing enablement and access requests\n, • Clear written and verbal communication skills with internal stakeholders and clients\n, • Ability to prioritize tasks, manage deadlines, and remain organized under pressure\n, • Analytical approach to problem-solving and willingness to ask questions when uncertain\n, • Strong teamwork and interpersonal skills \n \n\n Preferred qualifications, capabilities, and skills \n\n • Exposure to electronic trading platforms or client service/support roles in financial services\n, • Familiarity with access management concepts (entitlements) and/or basic limit setup concepts\n, • Basic knowledge of Foreign Exchange and/or Commodities products\n, • Experience working with incident tracking tools and documenting issues clearly\n, • Interest in training/enablement and creating simple user guidance materials\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our \n FAQs \n for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â

hackajob is collaborating with Triad Group Plc to connect them with exceptional professionals for this role. \n Senior Business Analyst- SC Cleared (Multiple) \n Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. \n Salary up to £70k plus excellent company benefits. \n Given the nature of the work and timescales, candidates must hold an active SC clearance. \n About Us \n Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. \n At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you’re valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you’ll be trusted, challenged, and empowered to grow. \n We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you’re passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. \n\n • Glassdoor score of 4.6\n, • 92% of our staff would recommend Triad to a friend\n, • 100% CEO approval\n\n See for yourself some of the work that makes us all so proud: \n\n • Helping law enforcement with secure intelligence systems that keep the UK safe\n, • Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting\n, • Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products\n, • Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport\n\n Role Summary \n Triad Group Plc invites skilled and ambitious Senior Business Analysts to join our dynamic and award-winning team. Recognised twice for “Project Excellence” by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. \n As a Senior Business Analyst, you will play a significant role in our client assignments. You will build relationships with clients, defining the scope, objectives, and benefits of the products we build for them. You will gain the trust of end users to elicit quality requirements and business processes and deliver exemplary business analysis throughout the full product lifecycle as part of an effective, collaborative team \n Key Responsibilities \n Essential: \n\n • Active Security Clearance\n, • Consultant mindset – appetite for working in a variety of business domains\n, • Ability to work with agile delivery teams\n, • Ability to build relationships with clients, stakeholders, and end users\n, • Rigorous analytical thinker, which you apply to the definition of MVP, epics and user stories\n, • Able to delve into a toolkit of appropriate techniques and methods to use at different project stages, business domains and delivery environments\n, • Business-focussed, helping clients define, measure, and realise objectives and benefits\n, • Effective communicator who can explain the ‘why’ as well as the ‘what’ to clients and colleagues alike\n, • Motivated to deliver high-quality outcomes in all assignments\n\n Nice to have: \n\n • Experience working in the UK Public Sector, with a good understanding of the GDS Service Manual\n, • Scrum agile coaching experience\n, • Product owner or proxy product owner experience\n, • Waterfall project delivery experience\n, • Active contributor to communities of practice\n\n Qualifications & Certifications: \n\n • Bachelor’s degree in computer science, Information Technology, or a related field.\n, • Due to the nature and urgency of this position, you must hold an active SC clearance.\n\n Triad’s Commitment to You \n As a growing and ambitious company, Triad prioritises your development and well-being: \n\n • Continuous Training & Development: Access to top-rated Udemy Business courses.\n, • Work Environment: Collaborative, creative, and free from discrimination.\n\n Benefits: \n\n • 25 days of annual leave, plus bank holidays.\n, • Matched pension contributions (5%).\n, • Private healthcare with Bupa\n, • Gym membership support or Lakeshore Fitness access.\n, • Perkbox membership.\n, • Cycle-to-work scheme.\n\n Other information \n Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition to being a Disability Confident Leader.

hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. \n Location: London/Remote \n Contract/Perm: Perm \n Start Date: ASAP \n Clearances: Internal Background Check (DBS) / Eligible for Security Clearance \n \n About Us: \n Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. \n It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. \n We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. \n About You: \n You are enthusiastic, motivated, and have a genuine interest in accessibility and technology. You are a proactive and experienced professional with a passion for accessibility and inclusivity. You excel at leading teams, managing testing processes, and working collaboratively with clients and stakeholders to deliver exceptional digital services. \n \n The Role: \n We are looking for a Business Analyst with proven industry experience in digital product delivery. You will need to be a great listener and communicator with a creative, structured and logical approach to problem solving. \n You have some experience of working with a variety of stakeholders and experience of digital delivery. \n Key Responsibilities: \n\n • Working with the client business and your business and product management colleagues to understand the business requirements and translate them into technical specifications\n, • Constructively challenging the requirements to ensure that they are fit for purpose and remain inline with the corporate and project goals.\n, • Operating in an Agile delivery team and performing the normal BA duties.\n, • Writing good quality user stories and acceptance criteria so that a developer can work effectively.\n, • Acting as a first point of contact for the delivery team to clarify requirements. Developing effective ways of working with the engineering, development and QA teams.\n, • Facilitating communication with stakeholders to play back potential solutions and designs, technical feedback, user experience findings or delivery options.\n\n Key Skills & Experience: \n\n • Experience of capturing user needs and requirements in a number of ways e.g. workshops, structured interviews\n, • Experience of understanding a business or a process and presenting it in a structured way e.g. Business Process Modelling, Use Case modelling and/or User Story development.\n, • Ability to structure the analysis of a business or product e.g. SWOT or MOST analysis.\n, • Some experience of Agile Delivery across the whole lifecycle of technical projects/service development.\n, • Experience of writing requirements (Functional and Non-Functional)\n, • Some experience in Agile scrum methodologies and delivering software in Agile teams\n, • An interest in technology and an understanding of its practical application\n, • Strong communication skills, both written and spoken word with an ability to successfully engage with managers and stakeholders at all levels within a business\n, • A pragmatic approach to projects and requirements who can interpret and elaborate on clients’ needs\n, • Some appreciation of the dynamics of a technology development team\n\n What We Offer: \n\n • Competitive salary\n, • Private healthcare insurance\n, • 25 Days Annual Leave + Bank Holidays\n, • Up to 10 days allocated for development training per year\n, • Bonus Scheme\n, • Statutory & Contributory pension\n, • Gym Membership Benefits\n, • Flexible Working \n, • Annual Away Days\n, • Monthly Company Socials\n\n \n Equality & Diversity: \n Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. \n Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. \n \n Benefits \n Package and Benefits: \n \n\n • Competitive salary, dependent on experience\n, • Flexible working / Work from home\n, • Generous annual discretionary bonus\n, • 25 days annual leave + bank holidays\n, • 10 days allocated development training per year\n, • Contributory pension\n, • Private Healthcare\n, • Gym membership\n, • Annual away days and social events\n

One of our US Law Firm clients and one of the largest Law Firms in the world is seeking a Finance Analyst to join their ranks on a permanent basis in the London office. \n \n\n • Salary to £65,000\n, • Hybrid working available ( 3 in office / 2 remote)\n, • Opportunity to work in a successful and thriving team\n, • City of London\n\n \n The Finance Analyst will support the Firm’s business and clients through matter engagements, budgeting, on-going matter lifecycle support, and reporting/monitoring to help promote increased profitability and scalability, while working alongside multiple other teams and departments. \n \n Finance Analyst Responsibilities \n \n\n • Support the Legal Project Management function with strong Excel skills, Firm LPM resources (e.g. PowerBI, Smartsheet), external programs (e.g. Preqin) or other data analysis and project management tools to manage, track, pull, and analyse information and data\n, • Create and deliver matter management workflows to ensure diligent monitoring and assist in driving profitability\n, • Assist the London pricing team with data and analytics to prepare estimates and budgets\n, • Engage in meetings with partners regarding matter statuses, billing expectations and timelines, updates to matter plans etc\n, • Partner with colleagues in Client Operations, Pricing, Knowledge Management, and other Business Services groups to provide project support\n, • Maintain project trackers and budget repositories to ensure statuses are up to date to facilitate oversight and reporting\n, • Troubleshooting and correcting any issues\n\n \n Finance Analyst Requirements \n \n\n • Relevant degree or accountancy qualification is essential\n, • 3-4 years of law firm experience preferred, working in or with a legal project management team\n, • Exposure to private equity highly desired\n, • Excellent Excell skills\n, • Experience leading calls with attorneys at all levels\n, • Strong interpersonal, customer service, and communication skills\n, • Must be proactive, a self-starter, and highly organised\n, • Work well as part of a team and independently\n

IT Applications Analyst \n Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. \n\n • Salary to £55,000 + market-leading benefits\n, • 09:30-17:30 (Monday-Friday)\n, • Hybrid working (3 days office / 2 days remote)\n\n You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability. \n IT Applications Analyst Key Responsibilities: \n\n • Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures\n, • Manage user access controls, including provisioning, de-provisioning, and access reviews\n, • Monitor system health and performance; initiate health checks and proactively remediate issues\n, • Respond to and resolve incidents and service requests in line with SLAs\n, • Provide break/fix troubleshooting and root cause analysis across supported systems\n, • Collaborate with infrastructure teams to support system scalability and optimization\n, • Facilitate alignment between delivery teams and Information Security, Infrastructure\n, • Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications\n\n IT Applications Analyst Skills & Requirements: \n\n • 3+ years’ experience in enterprise application support or IT operations within a law firm\n, • Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)\n, • Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools\n, • Understanding of access management, patch management, and vulnerability remediation processes\n, • Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)\n, • Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)\n

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members’ retirement benefits. Joining us means you’ll support customers’ financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Recruiter: Clarice Wale _ We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience. As a Technical Quality Analyst, you will work within the Quality Framework to: • Review and assess the most complex manual calculations and documents in PRT Client Services., • Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions., • Support technical and customer queries to ensure excellent customer outcomes. What you'll be doing: • Conduct quality assurance assessments on complex manual pension calculations and documentation, • Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements, • Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery, • Provide coaching and feedback to team members and managers based on QA findings, • Support the development of QA strategies and contribute to continuous improvement initiatives, • Mentor colleagues and help build technical knowledge across the team Who we're looking for: • Strong knowledge of Defined Benefit pension schemes and related legislation, • Experience in pension calculations, administration, and quality assurance, • Excellent analytical, communication, and coaching skills, • Ability to manage priorities and work collaboratively across teams, • Pension qualifications (e.g., PMI) or equivalent experience Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Senior C# Developer - Liquidity \n Hybrid Working - London - 2-3 days a week on site. \n Financial Services \n \n Lorien's leading banking client is looking for a Senior C# Developer to support the delivery of strategic applications across Liquidity, XVA and Financial Resource Management. \n \n Working within a Front Office technology team, you will bridge the gap between business stakeholders and software engineering teams, translating complex business requirements into scalable technical solutions while supporting the ongoing migration to a modern event-driven architecture. \n \n The Ideal candidate will have expertise with a strong hands-on C#/.NET background, enabling them to engage confidently with software engineers and architects. \n They will have practical experience working with Agentic AI, LLMs and AI-assisted engineering, alongside a solid understanding of Liquidity platforms and financial markets. \n This is a highly collaborative role requiring excellent communication skills, technical credibility and the ability to translate complex business problems into robust technical solutions. \n \n This role is based in London. \n This role will be Via Umbrella. \n Working in a Hybrid Model of 2-3 days a week on site. \n \n Key Skills and Experience \n\n • Gather, analyse and document business and technical requirements.\n, • Translate business needs into detailed functional specifications, user stories and acceptance criteria.\n, • Work closely with Front Office users, Product Owners, Architects and Software Engineers to deliver high-quality solutions.\n, • Support Agile delivery, backlog refinement, sprint planning and UAT activities.\n, • Drive process improvements and ensure solutions are delivered to time, cost and quality.\n, • Collaborate with engineering teams on modernisation initiatives, AI-enabled development and event-driven platforms.\n\n \n Required Skills & Experience \n\n • Proven experience as a Technical Business Analyst within Investment Banking or Global Markets.\n, • Strong hands-on technical background with C# and .NET, enabling effective collaboration with engineering teams and translation of technical requirements.\n, • Experience working with service-oriented and event-driven architectures.\n, • Good understanding of MS SQL and modern DevOps practices.\n, • Practical experience using Large Language Models (LLMs), Agentic AI and AI-assisted software engineering within an enterprise environment.\n, • Strong stakeholder management, communication, and analytical skills.\n, • Ability to work independently within a fast-paced Front Office environment.\n\n \n Essential Domain Knowledge \n Candidates must have strong experience in Liquidity Management and knowledge of at least one of the following: \n\n • XVA (CVA, FVA, ColVA)\n, • Financial Products (Listed & OTC)\n, • PnL Explain\n, • Market Risk (Delta, Gamma, Theta, Vega)\n, • Cash Forecasting\n, • Balance Sheet Metrics (Leverage Exposure)\n, • Pre-Trade Calculations & Trade Booking Workflows\n\n \n \n \n \n IND_PC3 \n Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Position: Service Desk Analyst (1st Line) \n Reporting to: Service Desk Team Leader \n \n Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. This award winning MSP takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. \n We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview \n As a Service Desk Analyst, you will be an integral part of this great Service Delivery Team, acting as the first point of contact for their clients’ IT requests and issues. \n Key Responsibilities \n\n • Act as the first point of contact for our clients’ IT requests and issues via phone, ticketing system and email\n, • Diagnose and resolve 1st line assigned tickets within target resolution times\n, • Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket\n, • Provide excellent customer service and an excellent customer experience at all times\n, • Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes\n, • Liaise with partners and third-party vendors to resolve customer issues\n, • When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians\n\n Key Requirements\n\n • Superb customer service, telephone and client facing skills\n, • Experience working for a MSP is essential \n, • Minimum of 18 months experience providing IT support\n, • Strong skills in troubleshooting and resolving Windows OS & Microsoft Office issues\n, • Some experience of administering and supporting Active Directory, Group Policy, DNS, Office 365 and SharePoint\n, • An understanding of and keen interest in networking technologies\n, • The ability to build, configure, administer and support Windows devices (laptops, desktops etc)\n, • Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels\n, • Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects\n, • Excellent team player but with the capacity to be strongly self-motivated\n, • Ability to deal with difficult or demanding situations in a calm and professional manner\n\n \n

\n An experienced Business Analyst is required for an interim role supporting a major housing improvement programme. You will assess current processes, gather requirements, and drive improvements to enhance service delivery, operational efficiency, and outcomes. \n \n Client Details \n A large organization within the public sector, based in London, focused on delivering impactful services to the community. The team is committed to driving efficiency and innovation through technology and data-driven decision-making. \n Description \n \n\n • Gather and document business requirements across housing services.\n, • Work closely with Programme Managers to support delivery of improvement initiatives.\n, • Analyse existing processes and identify efficiencies and service enhancements.\n, • Facilitate workshops and stakeholder engagement sessions.\n, • Create process maps, business cases, and functional specifications.\n, • Support implementation of system and service changes.\n, • Track benefits realisation and programme outcomes.\n, • Ensure alignment with regulatory and service standards.\n, • Provide data analysis and reporting to support decision-making.\n\n \n Profile \n A successful Business Analyst should have: \n\n • Proven experience in analysing and improving business processes within the public sector.\n, • Strong understanding of technology and its application in service transformation.\n, • Excellent communication and stakeholder management skills.\n, • Proficiency in creating process documentation and business cases.\n, • A methodical approach to problem-solving and attention to detail.\n, • Adaptability to work in a fast-paced environment.\n\n Job Offer \n\n • Competitive daily rate.\n, • Opportunity to contribute to a high-impact service transformation programme.\n, • Chance to influence delivery at scale within a large public sector organization.\n, • 6-month contract with room for extension.\n\n If you are a motivated Business Analyst looking for a rewarding role in the public sector, we encourage you to apply today.

This role is being handled by Via, a secure hiring platform used by employers to review candidates. \n After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Interim IT Support Analyst\n London (Hybrid) | Initial 6-Month Contract | Professional Services Firm \n As our client continues to grow, so does their technology estate. \n We're working with a leading Professional Services firm that's expanding its IT function to support business growth, improve service delivery and contribute to a number of technology projects. They're looking for an Interim IT Support Analyst to join the team on an initial 6-month contract, with a strong likelihood of extension. \n This is an excellent opportunity for an early-career IT professional looking to broaden their technical experience within a collaborative and fast-paced environment. The Role\n Reporting to the IT Support Manager, you'll provide first and second-line technical support to colleagues across the business while assisting with a range of infrastructure and technology initiatives. \n No two days are the same—you'll be supporting users, troubleshooting technical issues, preparing new devices and helping deliver projects that improve the firm's technology environment. Key Responsibilities\n\n • Provide first and second-line technical support via phone, email and ticketing systems.\n, • Troubleshoot hardware, software and connectivity issues.\n, • Configure laptops, desktops and mobile devices for new starters.\n, • Manage user accounts, permissions and password resets.\n, • Support Microsoft 365 applications, including Outlook, Teams and SharePoint.\n, • Assist with onboarding and offboarding processes.\n, • Escalate complex technical issues where appropriate.\n, • Maintain accurate documentation and update the IT service management system.\n, • Support office technology, meeting room equipment and printers.\n, • Assist with technology rollouts, system upgrades and other IT projects.\nAbout You\n You'll enjoy solving problems, delivering excellent customer service and learning new technologies in a supportive environment. \n We're looking for someone with: \n\n • Previous experience in an IT Support, Service Desk or Helpdesk role.\n, • Good knowledge of Windows operating systems and Microsoft 365.\n, • Experience configuring laptops and supporting end users.\n, • Excellent communication and customer service skills.\n, • Strong troubleshooting and problem-solving abilities.\n, • A proactive attitude and willingness to learn.\n, • The ability to manage multiple support requests in a busy environment.\n\n Exposure to Microsoft Intune, Entra ID (Azure Active Directory), Active Directory or ITIL practices would be advantageous but isn't essential. What's on Offer?\n\n • Initial 6-month contract with strong potential for extension.\n, • Hybrid working based in London.\n, • Exposure to a broad range of technologies and infrastructure projects.\n, • Supportive team with opportunities to develop your technical skills.\n, • Modern office environment and collaborative culture.\n, • Competitive day rate of £180-£250 per day (Inside IR35).\n\n If you're looking to build your IT career within a professional, people-focused organisation while gaining exposure to a variety of technologies and projects, we'd love to hear from you. \n \n Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.

As Senior Data Analyst, you’ll play a pivotal role in transforming Lumina’s consumer, market and behavioural datasets into actionable commercial intelligence for both internal stakeholders and external clients. \n Working closely within the data team and collaborating with insight teams and customer success managers, you will develop advanced analytical solutions, forecasting methodologies and predictive models that enhance Lumina’s data products and consultancy offering. By exploring opportunities within complex datasets, you’ll uncover emerging trends and deliver meaningful recommendations that support strategic decision-making. \n Your impact will be felt through your curiosity and instinct for asking why, helping to build trust in how data is interpreted and bring greater clarity to how people decide, buy and consume across the food and drink landscape. What You’ll Be Doing\n\n • Developing advanced analytical solutions that generate actionable insights from Lumina's proprietary datasets\n, • Translating complex analytical findings into compelling narratives, recommendations and presentations through effective storytelling\n, • Designing and implementing forecasting and predictive models that support client decision-making and product development\n, • Partnering with Insight, Research and Commercial teams to answer high-value business questions\n, • Building scalable analytical workflows and automation using Python and SQL\n, • Maintaining and enhancing client-facing dashboards, ensuring analytical findings are communicated effectively\n, • Evaluating and implementing new analytical methodologies, technologies and approaches\n, • Contributing to the development of new data products and data strategy\n\n What You’ll Need\n\n • A naturally curious mindset, with a genuine interest in exploring data and asking why\n, • Stakeholder management and communication skills, including explaining analysis clearly to different audiences\n, • SQL and data manipulation skills \n, • Python programming capability for analytics, automation and modelling \n, • Experience analysing large-scale survey, consumer or behavioural datasets \n, • Statistical analysis and forecasting techniques \n, • Data modelling and analytical framework development \n, • Ability to identify trends, drivers and commercial opportunities from data \n, • Experience translating complex analysis into clear business recommendations \n, • Experience creating dashboards and data visualisations that effectively communicate insights \n, • Understanding of predictive analytics, machine learning and AI applications (desirable)\n, • Experience using AI-enabled tools and workflows to enhance analytics, automation and insight generation (e.g. Copilot, Codex, Claude) (desirable)\nBenefits & Initiatives\n\n, • Generous annual leave –25 days plus standard England and Wales bank holidays for full-time employees\n, • Long service holiday reward – Receive an extra day's annual leave for each year of service after six years, up to a maximum of 30 days plus bank holidays for full-time colleagues \n, • Christmas office closure – Enjoy additional paid leave between Christmas Day and New Year's Day to cover discretionary office closure days \n, • Holiday purchase scheme – Buy up to three additional days' annual leave each year and spread the cost over up to six months\n, • MeDay – Take an additional paid day off to celebrate your birthday, a cultural or religious event, or another occasion that is meaningful to you\n, • Volunteering day – One paid day each year to support a charity, community group or cause close to your heart\n, • Hybrid and agile working – Flexible ways of working to help you balance work and life commitments (role dependent)\n, • Enhanced pension contributions – Benefit from employer pension contributions above the statutory minimum\n, • Life assurance – Providing financial protection and peace of mind for you and your loved ones\n, • Group Income Protection – Financial support if you're unable to work due to long-term illness or injury\n, • Family-friendly policies – Enhanced pay entitlements to support you and your family during important life events\n, • Health and wellbeing support, including: \n \n, • Healthcare cash plan\n, • Employee Assistance Programme (EAP)\n, • Virtual GP service\n, • Health and wellbeing resources and tools\n \n, • Commitment to Equity, Diversity and Inclusion – Supported by employee-led networks, with a culture where everyone feels welcome and valued. We are proud to be a Disability Confident Committed employer\n, • Cycle to Work scheme – Save money and support a healthier commute \n, • Electric Car scheme – Access an affordable and sustainable way to drive an electric vehicle \n

IT Business Analyst, Change Management, Legal IT, Professional Services, Please Read in FULL, Part Remote \n \n IT Business Analyst required to work for a Law Firm based in the City of London. This will be 2 days remote / 3 days office based per week…but in a lovely new office! \n \n Please read carefully before applying – we need a seasoned / experienced Business Analyst who has worked within a Law Firm or Professional Services / Partnership experience. If you have not worked within any of these sectors, we cannot consider your application. \n \n The ideal candidate will have strong business analysis skills, including requirements gathering, process mapping, stakeholder engagement, options analysis and benefits realisation. You should be confident working with senior stakeholders, technologists and business users, translating business needs into clear requirements and practical solutions. \n \n Our client is particularly interested in candidates who are methodical, commercially aware, collaborative and comfortable working in a complex, global organisation. You will have strong communication skills, attention to detail, and experience using tools such as Visio, Skore or similar for Process Modelling would also be valuable. \n \n Despite the specific stakeholder management skills required, it is mainly Technology & Change focused but with huge business impact on the projects / programmes you will be working on. Read on for more details… \n \n Key Skills & Experience Required \n\n • Law Firm / Legal IT or Professional Services experience is an absolute MUST\n, • Demonstrable experience of liaising with a range of stakeholders at all levels of seniority\n, • Demonstrable experience of liaising with and influencing senior business executives and partners\n, • Excellent awareness of business analysis methods, techniques, and tools\n, • Exposure to Change Management Projects\n, • Experience with Process Modelling\n, • Awareness of best practice, e.g. IIBA or BCS principles, and exhibits good judgement as to when to apply appropriately\n, • Demonstrable experience of working with technologists, converting business need into technical specifications and options\n, • Strong knowledge of the main Microsoft Office applications, including Outlook, Word, Excel and PowerPoint\n, • Excellent knowledge of Visio, Skore or similar, producing process models, use-cases and activity diagrams\n, • Articulate and able to communicate with a variety of stakeholders in a clear, effective manner\n, • Service focused with good interpersonal skills, with confidence to deal with all levels of staff\n, • Excellent networking and knowledge building skills\n, • Excellent commercial and budget management skills\n, • Strong problem solving and analytical skills\n, • Methodical and thorough, showing good attention to detail\n, • Professional manner with the ability to work under pressure and prioritise effectively\n, • Experience of working effectively across geographies, cultures, teams and functions with an ability to operate effectively in a complex environment\n\n This is a great opportunity and salary is dependent upon experience. Apply now for more details.

Job Title: Commissioning Information AnalystLocation: NewhamTeam: Commissioning Development (Housing & Community Infrastructure) \n Term: Temp 6 months \n Rate: £21.91 hour PAYE \n Are you passionate about using data to enhance community services? Our client is on the lookout for a dynamic Commissioning Information Analyst to join their team and make a difference in housing and community infrastructure! \n About the Role:In this pivotal position, you will analyse data, support projects, and provide insights that drive service performance and elevate customer experience. Your contributions will help shape the future of housing services, and you'll be at the forefront of positive change! \n Key Responsibilities: \n Data & Insights: \n Analyse performance data to spot trends and improvement opportunities. \n Produce timely and clear reports for internal teams. \n Manage accurate housing and service data. \n \n Customer & Stakeholder Feedback: \n Gather and analyse feedback from residents through surveys and focus groups. \n Present insights to support service enhancements. \n \n Project Support: \n Assist in commissioning projects, including service specifications and contract development. \n Support project planning and track milestones. \n \n Performance & Improvement: \n Develop systems to monitor service performance and identify efficiency improvements. \n \n Operational Support: \n Monitor housing property statuses and improve turnaround processes. \n \n What We're Looking For: \n Knowledge & Experience: \n Experience in data analysis or performance reporting. \n Understanding of project support and service improvement (housing/local government knowledge is a plus!). \n \n Skills: \n Strong analytical and problem-solving capabilities. \n Proficiency in Excel and data tools. \n Exceptional communication and stakeholder engagement skills. \n \n \n Why Join Us?If you thrive in a collaborative environment and are eager to contribute to meaningful projects, we want to hear from you! Apply now to be part of a team that values your insights and promotes a vibrant community! \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Deskside Support Analyst \n Job Advertisement: Deskside Support Analyst \n Location: London \n Contract Type: Permanent, fully in the office \n Salary: £35,000 - £37,000 (depending on experience) \n Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm) \n \n Are you ready to elevate your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst ! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you! \n \n What You'll Do: As a Deskside Support Analyst, you will be the go-to person for 1st and 2nd line support for 80 hybrid users, including executives and board members. You'll tackle a variety of technical end-user computing issues and be the friendly face that keeps our clients smiling. Your responsibilities will include: \n\n • Providing top-notch support across Windows 11, Dell laptops, iPhones, and iPads\n, • Managing AV support in our 7+ meeting rooms, ensuring seamless Teams meetings\n, • Handling incidents and requests through walk-ups, email tickets, Teams messages, and calls\n, • Maintaining hardware and software asset inventory, ensuring everything is up to date\n, • Offering excellent customer service, translating technical jargon into easy-to-understand terms\n\n \n Key Responsibilities: \n\n • Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot,\n\n incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) end user hardware support, AV support \n\n • Systems / Service support - Azure AD, Office 365\n, • IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written)\n, • Floorwalking and interact with users and represent the brand calmly and professionally\n, • You will be proficient in IT support, both on IT hardware and Audio Visual (AV) support, dealing with a variety of user requests. You will maintain a high level of customer service at all times and adhering to company service delivery principles\n, • The Deskside Support Engineer will also be responsible for providing remote support services to colleagues for any service requests and issues relating to colleagues' IT hardware and software\n, • Manage colleague expectations remotely using effective communication, quick resolution in keeping with our outstanding customer support services, ensure service levels are maintained and provide highest level of colleague experience\n, • Track all requests maintaining ownership of the issue and providing consistent and timely resolutions.\n, • Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance\n, • Provide advice, direction and support to all users including executive members, board members and guests in professional manner\n, • Ensure quality standards are adhered to for any deliverables and raise any concerns that may impact on local level\n, • Effectively log issues using standard and approved tools and ensure follow up and feedback with the end user\n, • Excellent ability to multi-task and work on tasks and projects while being interrupted by users and colleagues requesting support; ability to constantly re-prioritise tasks is a must.\n, • Liaising with the cover team to ensure that they are site-familiar and aware of any procedural and or system changes\n\n \n Essential Skills: \n\n • Strong knowledge of iOS mobile devices and Microsoft 365 (Entra ID, Intune, Teams, Defender, Exchange online, SharePoint)\n, • Proficiency in troubleshooting Windows 11 and common productivity tools\n, • Excellent knowledge of Intune including Autopilot laptop build\n, • Familiarity with Audio-Visual systems and Microsoft Teams Meeting Room technologies\n, • Excellent communication skills to articulate technical issues to a non-technical audience\n\n \n Desired Skills: \n\n • Provide ad-hoc AV support for meetings and conferences\n, • Using service management tools to manage, update, escalate and create new Incident and Problem records\n, • Support, admin and replacement of smart devices, including tablets\n, • Installation, configuration and administration hardware (Dell)\n, • Maintenance and troubleshooting of MF Printers as directed by technical resources.\n, • Good knowledge of Active Directory - resetting passwords, creating users etc\n\n \n Key Competencies: \n\n • Aptitude for providing exceptional customer service even when the environment becomes fast-paced or intense\n, • Excellent communication skills\n, • Ability to articulate technical information to a non-technical audience\n, • Excellent documentation and analytical skills\n, • Good verbal and written communication skills\n, • Excellent troubleshooting and problem resolution skills\n, • Able to work well to pressurised deadlines\n, • Excellent timekeeper and logical thinker\n\n \n To Apply: Send your CV outlining your relevant experience We look forward to meeting you! \n Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

BUSINESS ANALYST\n (eCommerce Retail My Account) \n\n • £450-£475 pd\n, • Outside IR35\n, • 12 months\n, • London, Z1\n, • Hybrid\n\n \n My client are going through a re-platform of their 'My Account' service, and are looking for a senior Business Analyst to support the teams and stakeholders. You will have experience working closely with UX, Design, Product, Engineering and more... you will ideally have had experience in similarly natured re-platforming projects in large-scale retail/eCommerece environments. \n \n Requirements & Analysis \n\n • Interviews, workshops, and surveys with stakeholders to capture functional and non-functional requirements.\n, • Proactive analysis of business and user needs, translating these into clear, actionable requirements.\n, • Identify and address constraints (e.g., legal, privacy, and compliance).\n, • Map existing processes, highlighting gaps, risks, and opportunities for improvement.\n\n \n Collaboration & Stakeholder Management \n\n • Build strong relationships with business stakeholders and subject matter experts.\n, • Work with other BAs to identify and manage cross-team dependencies and define end-to-end or integration requirements across multiple products, teams, and/or systems.\n, • Partner with PO, UX, Designers, Developers, and QA teams to ensure alignment between requirements and delivered solutions.\n\n \n Delivery & Quality Assurance \n\n • Write user stories with acceptance criteria, modifying and splitting requirements as appropriate.\n, • Lead refinement and user story definition sessions.\n, • Define UAT test scenarios and validate outcomes\n, • Create and maintain As-Is and To-Be evolution of requirements and processes.\n, • Coordinate stakeholder sign-off for requirements.\n, • Own the creation and upkeep of documentation for delivered solutions.\n\n \n Please get in touch to find out more and apply - - please feel free to email me directly with your CV and accompanying notes drawing attention to relevant experience. \n BUSINESS ANALYST\n (eCommerce Retail My Account) \n\n • £450-£475 pd\n, • Outside IR35\n, • 12 months\n, • London, Z1\n, • Hybrid\n\n \n *Rates depend on experience and client requirements

Location: London (Hybrid Working) \n Salary: £90,000 \n Type: Permanent \n Sector: International law firm \n \n A leading international law firm is looking for an Application Engineer to join its Business Systems team. \n \n This is a hands-on technical role with strong business ownership. It would suit someone who enjoys working across business-critical applications, integrations, data flows and system improvements, while also engaging with stakeholders, vendors and users across the firm. \n \n The role is not pure software development and it is not traditional application support. It sits between the two. You will be expected to take ownership of key applications, troubleshoot complex issues, deliver enhancements, support integrations, manage change and help shape how systems are improved over time. \n \n You will work across a varied application portfolio, which may include legal document management, finance systems, workflow tools, collaboration platforms and other core business applications. \n \n Key responsibilities: \n\n • Own, support and improve business-critical applications across the firm.\n, • Troubleshoot technical issues across applications, integrations, databases and data flows.\n, • Work with stakeholders to understand requirements and translate them into practical technical solutions.\n, • Support application configuration, testing, deployment, upgrades and ongoing maintenance.\n, • Work with vendors and internal teams to resolve issues and deliver improvements.\n, • Contribute to technical documentation, change control, release activity and service improvement.\n, • Help manage application roadmaps, backlogs and priorities alongside the wider Business Systems team.\n, • Maintain a strong focus on security, data quality, reliability and user experience.\n\n \n What the client are looking for: \n\n • Experience supporting, developing or owning business-critical applications in a complex professional services, legal, financial services or similarly demanding environment.\n, • Strong hands-on technical experience in at least one of the following areas:\n, • Azure Integration Services, Logic Apps, Function Apps, API Management or Service Bus\n, • REST APIs and systems integration\n, • SQL Server, data flows, ETL, reporting or database development\n, • Power Platform, Power Apps, Power Automate, Power BI or Microsoft Fabric\n, • C# / .NET application development\n, • Good understanding of application architecture, troubleshooting, data movement and integration points.\n, • Experience working with stakeholders, users, vendors and technical teams.\n, • Comfortable balancing hands-on technical work with business-facing ownership.\n, • Strong documentation, communication and problem-solving skills.\n, • Useful experience\n, • Experience in a law firm or professional services environment.\n, • Exposure to systems such as iManage, NetDocuments, Intapp, Elite 3E, Aderant, HighQ, SharePoint, Workday, Carpe Diem or similar legal/business applications.\n, • Experience with Azure DevOps, CI/CD, Agile delivery, change control or release management.\n, • Understanding of information security, GDPR, ISO27001 or regulated environments.\n\n \n Who this would suit. \n This role would suit an Application Engineer, Legal Applications Engineer, Business Systems Engineer, Integration Developer, Senior Applications Analyst, .NET Developer, SQL Developer, Power Platform Developer or Technical Application Owner who wants a broader role with real ownership. \n \n The firm is looking for someone who can become a long-term subject matter expert for key applications, build strong internal relationships and help improve the systems that lawyers and business services teams rely on every day. \n \n Interested? Please get in touch.

Product Solutions Analyst – Software House \n Remote | Product Solutions / Analysis / Software / Technology / Business Analysis \n For almost 30 years, the firm has developed software solutions that support organisations across healthcare and social care. \n We work closely with NHS organisations, charities, local authorities, and community providers to help deliver services to vulnerable people through practical, thoughtfully designed technology. \n As the company continues to grow, we are looking for a motivated and analytically minded Product Solutions Analyst to join the team. \n About the Role \n This is an excellent opportunity for someone who enjoys understanding how systems, services, and people work together — and wants to help drive meaningful improvements through technology. \n You will work closely with clients and internal teams to understand operational processes, how the Product platform supports service delivery, and where enhancements can improve workflows and outcomes. \n The role sits between product, operations, and client engagement, offering exposure to real-world healthcare and social care challenges whilst developing valuable analytical and stakeholder management skills. \n Key Responsibilities \n Product & Client Engagement \n\n • Develop an understanding of healthcare and social care operations and client challenges\n, • Learn the Product platform and how it supports different services and workflows\n, • Work with clients and internal teams to identify process improvements and operational needs\n, • Support workshops, demonstrations, and client meetings\n, • Build positive working relationships with clients and stakeholders\n\n Product Analysis & Improvement \n\n • Gather and document client requirements, feedback, and enhancement requests\n, • Support workflow analysis and solution discussions\n, • Assist with testing and validation of new functionality\n, • Identify recurring operational challenges and improvement opportunities\n\n Collaboration & Development \n\n • Work closely with Product, Development, Client Services, and Support teams\n, • Contribute to product improvement initiatives\n, • Develop confidence presenting and demonstrating systems to clients\n, • Build knowledge of healthcare workflows, governance, and service delivery\n, • Progress into a more senior product or client-facing role over time\n\n Skills & Experience \n Essential \n\n • Degree in Business, Psychology, History, Technology, Healthcare, or a related discipline\n, • 2–5 years’ professional experience, or a strong graduate with relevant experience\n, • Strong analytical, organisational, and communication skills\n, • Comfortable learning software systems and technical concepts\n, • Ability to communicate with both technical and non-technical audiences\n, • Strong attention to detail and problem-solving ability\n, • Good interpersonal and relationship-building skills\n, • Ability to work independently within a remote-working environment\n, • Good IT literacy including Microsoft Office and collaboration tools\n\n Desirable \n\n • Experience within software, healthcare, public sector, or service-based environments\n, • Experience supporting clients, users, or stakeholders\n, • Exposure to business analysis, workflow mapping, or product improvement activities\n, • Experience demonstrating software systems or supporting workshops\n, • Understanding of databases, reporting, APIs, or system integrations\n\n What We Offer \n\n • Competitive salary\n, • Performance-related bonus\n, • Pension scheme\n, • Private healthcare cover\n, • Paid holidays\n, • Flexible remote-working environment\n, • Ongoing mentoring and professional development\n, • Career progression opportunities\n, • The opportunity to contribute to meaningful work supporting vulnerable people and communities\n\n Why Join? \n You’ll be joining a supportive and collaborative team where your work can make a genuine impact within healthcare and social care services.

Service Desk Analyst (1st Line) \n London (NW6) \n Hybrid (3 days onsite, 2 days remote) | Occasional client travel \n Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise? We're looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role\n As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly, and effective support. You'll handle incoming requests, diagnose and resolve issues efficiently, and help keep businesses running smoothly every day. Key Responsibilities\n\n • Act as the first point of contact for client IT requests and issues via phone, email, and our ticketing system\n, • Diagnose and resolve 1st line tickets within agreed target resolution times\n, • Accurately log, classify, and document tickets with clear, detailed notes throughout their lifecycle\n, • Deliver outstanding customer service and a positive experience at all times\n, • Manage your personal ticket queue, prioritise workload, and escalate issues following internal processes\n, • Liaise with third-party vendors and partners to resolve complex issues\n, • When required, take on the dispatch role — allocating incoming requests and balancing team workloads\nWhat We're Looking For\n\n, • Excellent customer service, telephone, and client-facing skills\n, • Previous experience providing IT support (1st line or helpdesk)\n, • Strong troubleshooting skills with Windows OS and Microsoft Office\n, • Hands-on experience (or solid understanding) of Active Directory, Group Policy, DNS, Office 365, and SharePoint\n, • A keen interest in networking technologies\n, • Ability to build, configure, administer, and support Windows devices (laptops, desktops, etc.)\n, • Clear verbal and written communication skills — able to explain technical issues to users of all skill levels\n, • A genuine passion for learning new technologies, demonstrated through certifications, personal projects, or self-study\n, • Strong team player who is also highly self-motivated\n, • Calm, professional approach when dealing with difficult or demanding situations\nWhat We Offer\n\n, • Hybrid working arrangement (3 days a week office, 2 days remote)\n, • Opportunity to work with a variety of clients across different industries\n, • A supportive, enterprising team environment that values performance, service, and continuous improvement\n, • Occasional travel to client sites for hands-on support\n\n If you're a customer-focused IT professional who loves troubleshooting, helping people, and growing your technical skills, we'd love to hear from you. \n Ready to apply? Please send your CV and a short covering note explaining why you're a great fit for this role.

1st Line Support - 1st Line, Helpdesk, Law Firm \n Our global law firm client are actively looking to take on a new Service Desk Analyst to join their team on a permanent basis, this role will act as the first line of contact for support queries and provide a prompt and professional service. \n This role is a fantastic opportunity for someone with an interest in tech looking to continue to grow their career within IT Support within a highly regarded and lucrative law firm. \n To be considered for this role, It's ideal that you have: \n\n • 1 + Year experience within an IT Support role\n, • Ideal but not required relevant qualifications/degrees within technology\n, • Ideal but not required law firm or professional service experience\n\n Duties and Responsibilities \n\n • Respond to IT support requests via phone, email, and ticketing system, ensuring accurate logging and categorisation of incidents and requests.\n, • Troubleshoot and resolve first-line technical issues, including hardware, software, and user access problems.\n, • Escalate complex issues to second-line or specialist teams following defined escalation procedures.\n, • Follow IT Service Desk processes, including prioritisation, SLAs, and incident management best practices.\n, • Maintain accurate documentation, update tickets promptly, and contribute to the knowledge base for common issues and solutions.\n, • Deliver excellent customer service, ensuring clear and professional communication with end-users.\n, • Participate in team meetings and training sessions, sharing knowledge and supporting continuous improvement.\n, • Ensure compliance with IT security policies and promote best practices in all interactions.\n, • Contribute to a positive team culture and uphold company values.\n

The Application Support Analyst will provide essential support for technology systems within the financial services industry, ensuring seamless operation and resolving technical issues efficiently. This role is based in London and requires a proactive approach to delivering high-quality service. \n Client Details \n The employer is a well-established organisation within the financial services industry, known for its robust technology infrastructure and commitment to operational excellence. It offers a collaborative work environment and a strong focus on innovation. \n Description \n\n • Provide technical support for applications used within the financial services sector.\n, • Monitor and maintain system performance, identifying and resolving issues promptly.\n, • Collaborate with the technology team to implement software updates and enhancements.\n, • Document and escalate complex incidents to ensure timely resolution.\n, • Assist in the development of user guides and training materials for system users.\n, • Conduct root cause analysis to prevent recurring issues.\n, • Act as a liaison between internal teams and external vendors for application-related matters.\n, • Maintain compliance with industry regulations and company policies.\n\n Profile \n A successful Application Support Analyst should have: \n\n • Proven experience in application support, preferably within the financial services industry.\n, • A strong understanding of technology systems and troubleshooting methodologies.\n, • Excellent problem-solving skills and attention to detail.\n, • Knowledge of regulatory requirements in the financial services sector.\n, • Strong communication skills to interact with technical and non-technical stakeholders.\n, • A proactive approach to learning and adapting to new technologies.\n\n Job Offer \n\n • Competitive salary ranging from £55,000 to £60,000 per annum.\n, • Permanent position based in London.\n, • Opportunities to work with cutting-edge technology within the financial services sector.\n, • Comprehensive benefits package (details to be confirmed).\n, • Supportive and collaborative company culture.\n\n If you are passionate about technology and thrive in the financial services industry, this Application Support Analyst role in London could be the perfect fit for you. Apply now to take the next step in your career!

1st Line Support Engineer \n Location: South London \n Salary: £26,000 + Benefits \n My client, a well-established and growing organisation based in South London, is looking to add a 1st Line Support Engineer to its IT team. This is an excellent opportunity for someone looking to build a long-term career in IT with a company that has created a really friendly and sociable working environment. \n As a 1st Line Support Engineer, you'll be joining a supportive team where you'll receive ongoing training, gain exposure to a wide range of technologies and develop your technical skills in a hands-on environment. The business has multiple offices across the UK, giving you the opportunity to broaden your experience and occasionally visit other locations. \n This role is ideal for someone at the beginning of their IT career who has a solid foundation in IT support, whether that's through a 1st Line position, Service Desk role, IT apprenticeship or commercial IT support experience. You'll be someone who enjoys troubleshooting technical issues, takes pride in delivering excellent customer service and is keen to continue learning and developing your technical knowledge. \n Role: \n\n • Providing 1st Line IT support to internal users via telephone, email and face-to-face.\n, • Logging, managing and resolving IT support tickets.\n, • Supporting Microsoft 365 applications including Outlook and Teams.\n, • Managing user accounts, passwords and permissions through Active Directory.\n, • Troubleshooting Windows desktop, hardware, software and printer issues.\n, • Assisting with basic network troubleshooting.\n, • Escalating more complex technical issues to senior engineers where required.\n, • Producing and updating IT documentation where appropriate.\n\n Technical Experience: \n The ideal candidate will have hands-on experience with: \n\n • Microsoft 365 / Office 365\n, • Active Directory\n, • Windows Desktop Support\n, • Basic Networking (DNS, DHCP, TCP/IP)\n, • Hardware & Printer Support\n, • Service Desk / IT Support experience\n\n About You: \n\n • 1-2 years' experience within an IT Support or Service Desk environment (or equivalent).\n, • A genuine passion for technology and providing excellent customer service.\n, • Strong communication skills and a friendly, professional approach.\n, • A proactive attitude with a willingness to learn and develop.\n, • Comfortable working both independently and as part of a team.\n\n What's On Offer: \n\n • Ongoing training and mentoring.\n, • Exposure to a wide range of Microsoft technologies.\n, • Opportunity to visit other UK offices.\n, • Hybrid working available after successful completion of probation.\n, • Supportive and collaborative team environment.\n\n Please note: this role does not offer visa sponsorship. \n Key Words: \n 1st Line Support, Service Desk Analyst, IT Support Engineer, Microsoft 365, Office 365, Active Directory, Windows, Troubleshooting \n

Location: Home-based (occasional ad hoc travel for training)Clearance: Must be SC cleared or able to obtain SCWe are seeking an experienced Software Compliance Analyst who can immediately add value by managing complex software licensing requirements and supporting licence compliance across Capita and its Clients. This is a key role focused on ensuring compliance, reducing financial risk, and identifying meaningful cost-optimisation opportunities.Essential Experience Required:Demonstrable experience delivering accurate, effective licence reconciliationsStrong working knowledge of complex licensing for at least one major Tier-1 vendor (Microsoft, Oracle, IBM, SAP) - ideally covering multipleProven experience with end-to-end major vendor audit processesAbility to "hit the ground running" - this role requires someone already experienced in hands-on licensing complianceUnderstanding of modern/emerging technologies and associated licensing implicationsComfortable working alongside technical teams (Architects, Analysts, Consultants)Excellent written and verbal communication, including the ability to simplify complex licensing topicsSC Cleared or eligible to gain SC clearanceIT background with experience in IT Asset Management / Software Asset Management environmentsDesired Experience:Hands-on experience with SAM tooling, ideally Snow or FlexeraUnderstanding of EUC, infrastructure and cloud technology domainsAbility to articulate complex licence positions in a clear, concise mannerIAITAM or any SAM equivalent certificationsYou'll join our growing ITAM function at a pivotal time - stepping into an environment with high visibility, significant client demand, and the opportunity to shape best practice.What you'll be doing:Ensuring accurate reporting of vendor complianceDeveloping optimized vendor licence positionsWorking with Data Analysts to correctly identify software products that have been discovered on the hardware estateIdentify opportunities to reduce licensing costs across all of Capita & Clients to achieve cost savingsProcess Proof of Entitlement to manually match to applications, where automatic reconciliation is not possibleReviewing / importing new purchase information from third party systemsDeveloping and improving SAM lifecycle processesQualifying and verifying all data sources required for SAM processingAnalysis of market changes and assessing impact on vendor licensingAbout CapitaCapita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.Check out our website for more informationWhat's in it for you?23 days' holiday rising to 27 days per annum with the opportunity to buy extra leaveHome based workingcompany matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty morevolunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the officeaccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformopportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your careerUnlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose. #CareersWithPurposeCustomer first, always ‍ Fearless innovation ? Achieve together Everyone is valuedWhat we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.TPBN1_UKTJ

My Higher Education related Client is urgently recruiting for a highly motivated and detail-oriented Data Analyst to join their team. This is an exciting opportunity for someone who enjoys transforming complex data into meaningful insights that support strategic decision-making and operational excellence. \n Working closely with colleagues across the organisation, you will be responsible for collecting, analysing, validating and presenting data to a range of stakeholders. You will produce accurate reports, support statutory data returns, develop reporting solutions and help drive continuous improvement through data-led insights. Key Responsibilities\n\n • Collect, analyse and interpret data from multiple sources to support business decisions.\n, • Produce accurate, timely reports and dashboards for a variety of audiences.\n, • Prepare and submit statutory returns, ensuring compliance with reporting requirements.\n, • Develop and maintain reporting tools using Microsoft Excel, VBA, SQL and other relevant systems.\n, • Support colleagues by translating complex technical information into clear, accessible insights.\n, • Identify trends, anomalies and opportunities for process improvement through data analysis.\n, • Ensure data quality, integrity and accuracy across reporting activities.\n, • Work collaboratively with internal stakeholders to understand reporting needs and deliver effective solutions.\n, • Contribute to the development of business intelligence and reporting capabilities.\nAbout You\n You will be an analytical thinker with excellent attention to detail and a passion for working with data. You will be confident communicating with both technical and non-technical colleagues and able to present information in a clear and engaging way. Essential Criteria\n\n • Bachelor's degree or equivalent relevant experience.\n, • Advanced proficiency in Microsoft Excel and experience using systems and tools for accessing, analysing and visually presenting data.\n, • Working knowledge of VBA and SQL.\n, • Experience producing statutory returns, including HESA and HESES.\n, • Excellent communication skills with the ability to explain technical concepts in simple, accessible language.\n, • Strong organisational skills with meticulous attention to detail.\n, • Excellent analytical and problem-solving abilities.\n, • Experience working in a customer service-oriented environment with a collaborative approach.\nDesirable Criteria\n\n, • Experience using survey software.\n, • Experience developing reports and dashboards using Power BI.\n\n If you feel you have the skills and experience, please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.

Systems Support Analyst (12 Month FTC)\n Our client is a leading organisation within the property and accommodation sector, operating a portfolio of sites across the UK. With a strong focus on technology, operational excellence, and continuous improvement, they are seeking a Systems Support Analyst to join their Business Systems team on an initial 12-month fixed-term contract, with the potential for extension. \n This role sits at the centre of business systems support and optimisation. The focus is on administering core platforms, supporting users, driving system improvements, and ensuring business-critical applications operate efficiently across the organisation. \n You will work closely with operational stakeholders and third-party providers to troubleshoot issues, manage system enhancements, support migrations, and improve processes across key business systems. Role Overview\n\n • Administer and support Entrata and other core business systems, ensuring effective day-to-day operation and system performance\n, • Provide technical support, investigate system issues, manage helpdesk tickets, and coordinate resolutions with third-party vendors\n, • Manage system configurations, user access, permissions, workflows, and operational settings across business applications\n, • Support system upgrades, testing, enhancements, integrations, and migration projects, including data validation and cleansing\n, • Produce system documentation, reports, dashboards, and user training materials to support business operations\n, • Collaborate with stakeholders across the business to drive continuous improvement, compliance, and effective system adoption\nRequirements\n\n, • Minimum 1-2 years' experience administering business systems within a commercial environment\n, • Experience with Entrata, Yardi, StarRez, Kinetic, or similar property management or enterprise platforms\n, • Strong troubleshooting and problem-solving skills with the ability to resolve system issues effectively\n, • Good understanding of operational business processes and how technology supports them\n, • Experience supporting, training, and communicating with non-technical users\n, • Strong attention to detail with a focus on data accuracy, validation, and quality control\n, • Proactive and organised approach with a passion for continuous improvement and delivering excellent service\n

IT Service Desk Analyst (1st / 2nd Line Support) \n Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support in a fast-paced, customer-focused environment. \n Remote \n Outside IR35 \n £150 – 175 per day \n Essential Requirements \n\n • Previous experience in a 1st and/or 2nd Line Service Desk support role.\n, • Microsoft ENTRA\n, • Excellent verbal and written communication skills.\n, • Confident and professional telephone manner.\n, • Ability to communicate technical information clearly to non-technical users.\n, • Strong troubleshooting and problem-solving skills.\n, • Must be available to start immediately.\n, • Candidates currently serving a notice period or unavailable until the end of June will not be considered.\n\n Key Responsibilities \n\n • Provide 1st and 2nd Line IT support to end users via phone and remote support tools.\n, • Log, manage and resolve incidents and service requests in line with agreed SLAs.\n, • Troubleshoot hardware, software, application and connectivity issues.\n, • Escalate complex issues where necessary and work collaboratively with wider IT teams.\n, • Deliver excellent customer service while maintaining clear and professional communication.\n, • Accurately document support activities and resolutions.\n\n We are looking for individuals who are reliable, adaptable and customer-focused, with the ability to thrive in a phone-based support environment. The ideal candidate will demonstrate excellent communication skills, a proactive approach to problem solving and a commitment to delivering exceptional service. \n \n Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. \n Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation \n We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Credit Control Analyst \n Location: Finchley CentralHours: Monday to Friday, 9:00am – 5:30pm (1-hour lunch)Reporting to: Credit Control Supervisor \n Salary: £32k to £35k per annum depending on experience \n The Role \n Our client is looking for a detail-oriented Credit Control Analyst to support a busy, high-volume function. You will focus on managing arrears, maintaining accurate records, and responding to customer and third-party enquiries. \n Key Responsibilities \n Document Review & Administration \n\n • Review leases, deeds, and title documents to extract key information\n, • Obtain and check HM Land Registry documents\n, • Prepare case files and supporting documentation where required\n, • Liaise with solicitors, managing agents, and internal teams on queries\n\n Credit Control & Data Management \n\n • Identify aged debt accounts and manage them through the arrears process\n, • Review historical debt, completion statements, and apportionments\n, • Carry out credit control tasks including issuing demands, reminders, and statements\n, • Maintain and update internal databases and systems\n, • Reconcile data, investigate discrepancies, and escalate where required\n\n Customer Service & Communication \n\n • Respond to queries relating to accounts, arrears, and payments\n, • Handle inbound calls from customers regarding payments and account queries\n, • Draft clear, professional written communications\n, • Deliver high levels of customer service at all times\n\n Team Support & Process Improvement \n\n • Support the team during peak workloads\n, • Assist with reporting and projects using Excel and internal systems\n, • Contribute to process improvements and workflow efficiencies\n, • Adapt to new procedures and support knowledge sharing\n\n Skills & Experience (Essential) \n\n • Experience in credit control or an accounting-related environment\n, • Strong organisational and multitasking skills\n, • Ability to work under pressure and meet deadlines\n, • Intermediate MS Word and Excel skills\n, • Excellent numerical, written, and verbal communication skills\n, • High attention to detail and accuracy\n, • Strong customer service and telephone skills\n, • Ability to investigate issues and use initiative\n, • Professional, reliable, and team-oriented approach\n\n Desirable \n\n • Experience with debt recovery processes\n, • Studying toward AAT, ACCA, CIMA, or similar\n, • Experience using Qube (or similar systems)\n, • Interest in developing within a credit control or finance function\n\n A great opportunity for a motivated individual looking to build their career in a fast-paced and rewarding environment.

Credit Control Analyst \n Location: Finchley CentralHours: Monday to Friday, 9:00am – 5:30pm (1-hour lunch)Reporting to: Credit Control Supervisor \n Salary: £32k to £35k per annum depending on experience \n The Role \n Our client is looking for a detail-oriented Credit Control Analyst to support a busy, high-volume function. You will focus on managing arrears, maintaining accurate records, and responding to customer and third-party enquiries. \n Key Responsibilities \n Document Review & Administration \n\n • Review leases, deeds, and title documents to extract key information\n, • Obtain and check HM Land Registry documents\n, • Prepare case files and supporting documentation where required\n, • Liaise with solicitors, managing agents, and internal teams on queries\n\n Credit Control & Data Management \n\n • Identify aged debt accounts and manage them through the arrears process\n, • Review historical debt, completion statements, and apportionments\n, • Carry out credit control tasks including issuing demands, reminders, and statements\n, • Maintain and update internal databases and systems\n, • Reconcile data, investigate discrepancies, and escalate where required\n\n Customer Service & Communication \n\n • Respond to queries relating to accounts, arrears, and payments\n, • Handle inbound calls from customers regarding payments and account queries\n, • Draft clear, professional written communications\n, • Deliver high levels of customer service at all times\n\n Team Support & Process Improvement \n\n • Support the team during peak workloads\n, • Assist with reporting and projects using Excel and internal systems\n, • Contribute to process improvements and workflow efficiencies\n, • Adapt to new procedures and support knowledge sharing\n\n Skills & Experience (Essential) \n\n • Experience in credit control or an accounting-related environment\n, • Strong organisational and multitasking skills\n, • Ability to work under pressure and meet deadlines\n, • Intermediate MS Word and Excel skills\n, • Excellent numerical, written, and verbal communication skills\n, • High attention to detail and accuracy\n, • Strong customer service and telephone skills\n, • Ability to investigate issues and use initiative\n, • Professional, reliable, and team-oriented approach\n\n Desirable \n\n • Experience with debt recovery processes\n, • Studying toward AAT, ACCA, CIMA, or similar\n, • Experience using Qube (or similar systems)\n, • Interest in developing within a credit control or finance function\n\n A great opportunity for a motivated individual looking to build their career in a fast-paced and rewarding environment.

Job Title: Business Analyst \n Duration: 5 months \n Location: London/Hybrid (four days per week in the office) \n Salary: Competetive \n Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. \n Are you ready to take your career to the next level in the dynamic banking sector? Our client, a reputable organisation located in London, is seeking a talented Business Analyst for a fixed-term contract of 5 months. This is an exciting opportunity to work on regulatory and technology-driven initiatives that enhance Client Reporting for institutional clients and regulated fund ranges. \n \n Key Responsibilities: \n As a Business Analyst, you will: \n\n • Manage a portfolio of change requests and projects throughout the entire project lifecycle, including requirements gathering, analysis, planning, testing, implementation, and handover.\n, • Identify and implement innovative solutions to mitigate risk, increase automation, standardise processes, and reduce costs.\n, • Collaborate closely with clients and prospective clients to support new business opportunities and enhance client-driven reporting.\n, • Monitor project progress and report on key metrics, escalating delays, issues, and risks promptly.\n, • Drive best-practise approaches to change management, challenging existing workflows and coaching team members as needed.\n, • Produce high-quality documentation including business requirements, technical specifications, procedure documents, and process flows.\n, • Conduct User Acceptance Testing (UAT) to ensure successful implementation of change initiatives.\n\n Key Requirements: \n To thrive in this role, you should have: \n\n • Proven experience as a Business Analyst, preferably within Asset Management/Servicing.\n, • Strong knowledge of client reporting and change delivery processes.\n, • Expertise in data analysis and process improvement.\n, • Solid experience in UAT testing.\n, • Familiarity with key systems such as Familian and Alladin is a plus.\n\n At our client's organisation, you'll be part of a forward-thinking team dedicated to delivering excellence in client service and operational efficiency. If you're passionate about driving change, improving processes, and making a tangible impact, we want to hear from you! \n Apply Now! \n If you are ready to embark on this exciting journey as a Business Analyst, please submit your CV and a cover letter outlining your relevant experience. Don't miss the chance to contribute to meaningful projects in the banking industry! \n Join us in shaping the future of banking-one innovative change at a time! \n \n How to Apply: \n To apply for this opportunity, please apply with an up-to-date CV. \n Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. \n Pontoon is an equal opportunities employer and an employment consultancy. \n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. \n \n

Are you looking for a more rewarding role that you can start immediately? \n Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? \n If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. \n There's no self-employment experience required to be a virtual assistant and you can create a business that’s tailored specifically to your lifestyle and needs. \n At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. \n What kind of work do Virtual Assistants do? \n Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you’ll do: \n Some examples of VA services you might offer include: \n\n • General Admin\n, • Diary Management\n, • Travel Booking\n, • Inbox Management\n, • Project Management / Support\n, • Customer Service\n, • Research\n\n If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: \n\n • Marketing\n, • Tech / IT\n, • Bookkeeping\n, • Social Media Management\n, • Transcription\n, • Medical / Legal\n, • Translation\n\n What can starting your own VA business do for you? \n\n • Freedom over the hours you work\n, • A better work-life balance - whatever that means to you\n, • Financial freedom - VAs charge on average £30/hour\n, • No wasted time commuting (working from home)\n\n You might have experience in a role like... (not essential) \n\n • Personal Assistant\n, • Executive Assistant\n, • Administrator\n, • Marketing\n, • Compliance\n, • Business Analyst\n, • Bookkeeper\n, • Copywriter\n, • Project Manager\n\n Why should you create your business with our VA programme? \n We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don’t need Personal Assistant (PA) experience. \n We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. \n There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don’t charge hefty upfront fees or expect you to share a percentage of your ongoing income. \n Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. \n You're probably wondering how you'll get clients \n We’ve been doing it since 2005 so we know what works and what doesn't. \n Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. \n So, what next if you think you have the makings of a great VA? \n Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. \n The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. \n We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. \n Click 'Apply Now' to progress your application on our website and access the webinar.

Quality Assurance OfficerHalesowen- Permanent- Full-time- HybridCompetitive base salary, Company car + benefitsBradley Environmental Consultants has been delivering industry-leading asbestos services for over 34 years. Thanks to continued national growth and an ever-expanding client portfolio, we're looking for talented Asbestos Analysts, Surveyors, and Consultants to join our technical teams at multiple locations across England.We are excited to announce that due to our continued commitment to offer the best possible service to our clients, along with our sustained strategy of company growth in a national setting, we are looking to recruit two full time Quality Assurance Officer.The role would suit a pro-active and self-motivated surveyor / analyst who has excellent technical, organisational, and people skills, and is looking to take the next step in their professional development. Ideally, the successful candidate will currently be working in a quality auditing capacityor will have a recent and proven track record in this aspect of the industry.What You'll Be Doing:Scheduling and carrying-out method-witness audits and 5% reinspections on surveyors andanalysts, and reporting your findings to the auditees, Technical and Quality Management Teams.Assisting the Quality Management Team with systems and processes, to give confidence thatclient services are carried out in compliance with our ISO 17020 and ISO 17025 accreditations.What We're Looking For:A combination of BOHS Proficiency Qualifications (or equivalent) such as the P401, P402, P403, P404, P405, W504 or CCP (Asbestos)/Certificate of Competence in AsbestosPractical experience of undertaking asbestos analytical and survey worksProven quality auditing track recordObjectivity, independence, honesty and trustworthinessA strong work ethic, with the ability to work alone or as part of a teamWillingness to plan your own diary, within the overall commitments and requirements of the Quality Management TeamBe effective at dealing with people, including strong oral communication skills, and being able to handle difficult conversations, whilst showing both patience and diplomacyExcellent written communication skills, with a keen focus on attention to detailAn excellent understanding of Health & Safety with respect to asbestos-related worksA flexible approach to working hours, including occasional stays awayStrong I.T. literacy (experience of working with TEAMS would be an advantage, but not essential, as full training will be provided)Full UK driving licence and flexibility in working hoursWhat You'll Get in Return:Industry-leading overtime policy, including a generous out-of-hours benefits packageWork-Life Balance guaranteePaid travel timePerkbox benefits platformCompany car (which is available for private use)Company paid healthcare planCompany pension (into which the company contributes 3% of qualifying earnings)22 days holiday per calendar year (which rises to 25 days after 3 years service and 27 days after 5 years service), plus the 8 statutory bank holidaysA paid day off for your birthday, or nearest working day where it falls on a weekendThe successful candidate(s) will also be given the opportunity to undertake further qualifications, (including the W504/CoCA, if not already held), and the opportunity to develop their role within the business via a bespoke Continued Professional Development Plan.About Vadella:Vadella Group is a PE-backed compliance services business operating across the TIC market- fire safety, water hygiene, asbestos, HVAC and health and safety consulting. We operate through a portfolio of specialist operating companies, each with their own identity and client base, supported by a Group infrastructure that enables them to grow. We are in a period of significant and deliberate growth, expanding our portfolio through acquisition and scaling our people and operational infrastructure accordingly. It is an exciting time to be joining the Group team.TPBN1_UKTJ

Your new company Our client is a leading international bank with a strong global presence, delivering corporate, commercial, and investment banking services across key financial markets. Renowned for its stability, innovation, and client-focused approach, the organisation offers excellent opportunities to develop your career within a dynamic and collaborative environment. Your new role The Property Services Analyst is responsible for the financial oversight, analysis, and administration of property operational expenditure, with a primary focus on service charge management for landlord-owned commercial assets. The role supports budget planning, expenditure analysis, reconciliations, invoice management, and financial reporting relating to property and facilities costs managed through external managing agents and service providers. The successful candidate will also support the day-to-day operational management of the office environment, ensuring the efficient running of workplace services within a professional corporate setting. The role works closely with Finance, Property Services, managing agents, contractors, and external consultants to ensure accurate cost control, operational efficiency, and effective financial governance. What you'll need to succeed Experience in commercial property finance, service charge analysis, property accounting, or real estate financial management Strong understanding of commercial service charge budgeting and reconciliations from a landlord perspective. Experience working with managing agents and external property service providers. Experience reviewing and approving operational invoices and expenditure. Advanced analytical and numerical skills with strong attention to detail. Proficiency in Microsoft Excel, including financial modelling, reconciliations, and data analysis. Strong communication and stakeholder management skills. Experience within banking, financial services, or institutional real estate environments is desirable. Understanding of RICS service charge best practice guidelines is desirable. The ability to work well under pressure is required. The ability to work unsupervised, and the willingness to work extra hours as required What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

About the Company: Our client a global leader in maritime services, invites you to become a pivotal part of our payroll team as a International Payroll and Benefits Analyst. This is your chance to contribute to a company at the forefront of the shipping industry, ensuring seamless payroll operations across multiple countries and making a tangible impact within a collaborative and innovative workplace. About the Role: In the role you'll orchestrate the smooth execution of payroll, compensation, and benefits services across our global operations. Working closely with the Payroll Manager, HR, Finance, and external payroll providers, you'll ensure that payroll processes are accurate, efficient, and aligned with our high standards of service governance. Your expertise will support continuous improvements, manage stakeholder relationships, and successfully deliver payroll for approximately 9 countries and 1,200 employees. This role is essential in upholding our commitment to operational excellence and employee satisfaction while contributing to strategic payroll initiatives. Responsibilities: Proven experience in payroll operations or payroll service delivery within an international context ideally. Demonstrable experience managing relationships with outsourced payroll providers across multiple countries. Proficiency with payroll systems such as ResourceLink and ADP, SAP SuccessFactors, or similar solutions. Strong stakeholder management and communication skills, with the ability to liaise confidently at all organizational levels. Advanced Excel skills for payroll reporting, reconciliations, and management information. Solid understanding of payroll governance, controls, and compliance practices. Exceptional organisational skills with great attention to detail and multitasking ability. Proactive, collaborative mindset with a solutions-oriented approach. Qualifications: Ideally, a relevant professional qualification in payroll, HR, or finance. Several years of hands-on payroll experience, particularly in multinational or complex environments. Previous involvement in payroll transformation projects or system upgrades. Required Skills: Experience supporting compensation, benefits, or reward activities. Knowledge of payroll projects, system implementations, or process improvement initiatives. Familiarity with additional payroll tools and reporting dashboards. Exposure to international payroll regulations and compliance standards. Preferred Skills: Ability to manage multiple payrolls and priorities simultaneously. Experience with International payroll Willingness to support payroll projects and process enhancements. Commitment to professional development within payroll and reward disciplines.Inventum Group is acting as an Employment Agency in relation to this vacancy

Company description Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.Job description The Information Governance Technical Analyst is an integral part of Lathams Technology & Information Services team. This role will be responsible for providing high-quality support for the wider Information Governance (IG) and Technology team, while ensuring goals and objectives of the team are met, providing accurate and timely completion of assignments and responses to inquiries, and ensuring that all tasks and duties are completed within the firms guidelines and policies. This role will be located in our Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.Responsibilities & Qualifications Other key responsibilities include:Performing lifecycle activities for file and user permissions within a Microsoft environment, including Entra, SharePoint Online, NTFS, and ADFSExecuting access reviews and certifications based on firm requirements and regulatory and client demandsDocumenting policies and procedures specific to Information Governance responsibilitiesMaintaining accurate notes and tracking documentation for data collection projectsDeveloping collaborative relationships with functional leads, supervisors, managers, and others within the Technology department to identify tasks to be transitioned and supported by the Information Governance team and working with these leads to design standard operating proceduresRequired profile Wed love to hear from you if you:Possess well-developed and professional interpersonal skills and the ability to interact effectively with people at all organisational levels of the firmDemonstrate strong analytical skills, including effectively defining problems and identifying solutionsExhibit the ability to work in a team environment with a customer service focusAnd have:A high school diploma or equivalentA bachelors degree or equivalent in a related field, preferablyMicrosoft or other relevant certifications, preferablyExperience working with cloud, server and storage, active directory, networking, or other technology infrastructure fieldsExperience working in a law firm, preferablyWhat we offer Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.TPBN1_UKTJ

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATORExcellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement. Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business. Ideal for candidates with experience in process improvement, ISO compliance, automation, and operational governance within an MSP, IT services, or technical environment. To apply, please email .Who is the client?Our client is a well-established technology services provider delivering IT, Cloud, and Managed Services solutions to customers across the UK. As part of their continued growth, they are investing heavily in operational efficiency, automation, and quality standards and are looking for a proactive individual to drive these initiatives across the business.What will you be doing?This is a varied role focused on process optimisation, compliance, automation, and continuous improvement. You'll work across multiple departments to improve operational efficiency, support ISO compliance, and help modernise business processes through automation and standardisation.Key responsibilities include:Mapping, documenting, and standardising business processes across multiple departments. Identifying inefficiencies, manual processes, and opportunities for automation. Supporting the implementation of automation initiatives using tools such as Power Platform and workflow automation solutions. Working with operational and technical teams to improve service delivery processes. Establishing process KPIs and reporting on operational performance. Supporting ISO 27001 and ISO 9001 compliance and audit readiness activities. Working with external auditors and assisting with internal audits and corrective actions. Maintaining compliance documentation and supporting risk assessment activities. Managing health & safety processes, assessments, and compliance activities. Delivering guidance and support to teams adopting new processes and automated workflows. Supporting governance meetings and continuous improvement initiatives across the business.What will you need?Experience improving, redesigning, or standardising business processes. Strong understanding of ISO 27001 and ISO 9001 frameworks. Experience supporting internal or external ISO audits. Knowledge of UK health & safety requirements including fire safety, COSHH, and workplace compliance. Excellent stakeholder management and communication skills. Strong analytical, organisational, and problem-solving abilities. Experience working within an MSP, IT services, or technical environment.What would be desirable?Experience delivering automation or digital transformation projects. Exposure to Microsoft Power Automate, Power Platform, RPA, or similar technologies. Experience reducing manual operational workloads through process improvements. Familiarity with process mapping tools such as Visio, Lucidchart, or BPMN. ISO Lead Auditor experience. NEBOSH or equivalent Health & Safety qualification. Exposure to ISO 14001 or environmental compliance initiatives.Personal AttributesProactive and forward-thinking approach. Strong attention to detail and process governance. Comfortable working across multiple teams and departments. Excellent communication and influencing skills. Passionate about continuous improvement and operational excellence. Able to drive change in a positive and collaborative manner.The PackageOpportunity to play a key role in business transformation and operational improvement. Exposure to automation, compliance, governance, and strategic business initiatives. Supportive and collaborative working environment. Ongoing professional development and training opportunities. Long-term career progression within a growing technology business.By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.KEY SKILLS - Business Process Improvement, Continuous Improvement, Operational Excellence, ISO 27001, ISO 9001, Compliance, Audit, Governance, Process Optimisation, Business Process Mapping, Power Platform, Power Automate, RPA, Digital Transformation, MSP, IT Services, Risk Management, Health & Safety, Process Analyst, Business Improvement, Quality Assurance.TPBN1_UKTJ

Senior Litigation & E-Discovery Services Analyst An incredible opportunity has arisen with an elite US law firm who are renowned for their inclusive, entrepreneurial and innovative approach who are seeking to hire a Senior Litigation & E-Discovery Services Analyst to provide litigation support in the London office, working closely with litigation and E-Discovery attorneys and legal teams across the full lifecycle of a matter. • Highly competitive salary, • Generous hybrid working (3 days office / 2 days remote), • Collaborative environment, • Exceptional employee benefits Senior Litigation & E-Discovery Services Analyst Key Responsibilities: • Act as a trusted partner to litigation and E-Discovery attorneys and project managers, supporting all stages of the litigation lifecycle from case inception through to trial., • Lead project planning and coordination for document review matters, including developing review protocols, searching, sampling, quality control, and production., • Provide training and ongoing support to attorneys, legal assistants, and support staff on litigation systems and applications., • Manage relationships with external litigation support and E-Discovery vendors., • Maintain thorough documentation of all work performed on client litigation data and develop process documentation and training materials., • Design and maintain litigation databases across platforms including Relativity and DISCO, and other industry standard processing tools, outside service, and software systems for litigation support; oversee quality control of document productions including privilege designations and redactions., • Conduct quality control procedures to ensure accuracy of document productions including, but not limited to, privilege and confidentiality designations and redactions., • Provide technical support and advice related to litigation technology and electronic discovery., • Troubleshoot issues as they arise with litigation teams, systems, and processes, • Follow LEDS department and firm policies Senior Litigation & E-Discovery Services Analyst Skills & Requirements: • 5 years+ eDiscovery / Litigation Support within a law firm, • Proven ability to manage multiple projects simultaneously in a fast-paced legal environment, meeting deadlines and keeping stakeholders engaged throughout., • Strong interpersonal and communication skills, with the confidence to engage credibly with lawyers, clients, and staff at all levels and translate technical concepts into clear, practical guidance., • Excellent hands-on experience with litigation review platforms such as Relativity, DISCO, Opus and OnCue

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview • We are seeking a dedicated and ambitious Senior Catastrophe Analyst to join our Latin America and Caribbean Catastrophe Analytics team at Gallagher Re., • This role can be based in Ipswich or London, • This outstanding opportunity allows you to join a key analytics hub, contributing to our mission of enabling resilience in an uncertain world., • You will work closely with our clients, helping them understand and mitigate the risks posed by natural perils and catastrophic events. How you'll make an impact • Contribute to renewal modelling projects: Work on local and global accounts to develop and deploy service offerings in collaboration with research teams and external academic partners., • Quantify catastrophe risk: Use vendor catastrophe models and Gallagher Re proprietary models to assess the risk to client portfolios., • Evaluate risk: Help develop and refine Gallagher Re’s view of risk, ensuring our clients have the most accurate and up-to-date information., • Engage with collaborators: Work with customers, partners, brokers, and actuaries on model interpretation, portfolio management, and custom analytical projects., • Support wider analytics services: collaborate with other business units on larger projects, contributing to our agile and team environment., • Model updates and impact evaluation: Understand and assess the impact of updates and revisions to models and the resulting outputs., • Post-event reporting and analysis: Provide detailed reports and analyses of natural disasters to support clients in the aftermath of catastrophic events., • Travel and collaboration: Potentially travel to various locations, including Miami, Central & South America, and our analytics hub in India, to engage with colleagues and clients. About You • Educational background: A degree or equivalent experience in numerate or hazard-related subjects is preferred., • Experience: Prior experience in the (re)insurance market and catastrophe risk analysis using main vendor models is desirable., • Industry knowledge: Understanding of (re)insurance business, including reinsurance structures and their application, is beneficial., • Client-facing skills: Ability to lead analytics relationships with clients effectively., • Problem-solving abilities: Strong problem-solving skills and keen attention to detail are needed., • Technical skills: Proficiency in SQL and other coding languages (e.g., Python, R) is desirable., • Communication: Excellent communication skills, with Spanish-speaking ability being highly beneficial., • Partnership and motivation: Ability to work in a team and a strong desire to learn and grow within a global market leader., • Eligibility: Must have the right to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with _ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Your new company Our client is a leading international bank with a strong global presence, delivering corporate, commercial, and investment banking services across key financial markets. Renowned for its stability, innovation, and client-focused approach, the organisation offers excellent opportunities to develop your career within a dynamic and collaborative environment. Your new role The Property Services Analyst is responsible for the financial oversight, analysis, and administration of property operational expenditure, with a primary focus on service charge management for landlord-owned commercial assets. The role supports budget planning, expenditure analysis, reconciliations, invoice management, and financial reporting relating to property and facilities costs managed through external managing agents and service providers. The successful candidate will also support the day-to-day operational management of the office environment, ensuring the efficient running of workplace services within a professional corporate setting. The role works closely with Finance, Property Services, managing agents, contractors, and external consultants to ensure accurate cost control, operational efficiency, and effective financial governance. What you'll need to succeed • Experience in commercial property finance, service charge analysis, property accounting,...

Process Analyst Hull / Hybrid £40,000 - £50,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced Process Analyst, who has a proven track record of success as part of an established change and delivery team. You will be joining an organisation that operate within the professional services sector but have a unique tech offering that sets them apart from competitors. As a Business Process Analyst, you will play a central role in analysing, improving and optimising business processes across the organisation, supporting through the implementation and management of change. Your role will be to review current operational processes and then develop, document, and implement new processes that meet business needs. For this role, you will be expected to be in their Hull office two days per week. Package: 35-hour work week with flexible working opportunities Private Pension, medical insurance, income protection MIP scheme / bonus opportunities Death in service benefit 4x salary, EAP scheme 25 holidays per year plus bank holidays + buy/sell options. Experience / Responsibilities: Extensive experience in a Process-focused Analyst position. Business Process Improvement Business Process mapping Change management and implementation End-to-end change delivery Customer journey mapping. Requirements gathering and capture, experience of writing user stories. Strong stakeholder engagement skills. Relevant professional certifications would be desirable Experience of working within Agile and Scrum practices. The company have an excellent reputation within their sector, and have experienced consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge. Click APPLYto be considered for this Process Analyst role as my client is aiming to interview as soon as possible. The interview process will require two stages, with the final stage likely to be in-person. Contact Millie Ellis Key words; Process Analyst, Business Analyst, Business Process Analyst, Change Analyst. Commutable from Hull, Leeds, York, Grimsby, Scunthorpe, Doncaster, Wakefield, Harrogate, Selby, Scarborough, Malton Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Asbestos Bulk Analyst Riverside Environmental Services Birmingham, Watford or Dartford Who we are Riverside Environmental Services is one of the UK's leading asbestos consultancies, delivering high-quality asbestos surveying, analytical and consultancy services to a diverse portfolio of clients across commercial, residential, industrial and public sector environments. We pride ourselves on doing things the right way investing in our people, maintaining the highest technical standards and building long-term relationships with both our clients and employees. As we continue to grow, we are looking for a qualified Bulk Analyst to join our laboratory team. Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. Job Details As a Bulk Analyst, you will play a key role within our laboratory operation, carrying out asbestos bulk sample analysis and ensuring accurate, timely reporting to support client projects across the UK. Working within a UKAS-accredited laboratory environment, you will be responsible for maintaining the highest standards of quality, compliance and technical accuracy. What you will do Analyse asbestos bulk samples using approved laboratory techniques and procedures. Accurately identify asbestos-containing materials and produce detailed analytical reports. Ensure all laboratory work is completed in accordance with UKAS requirements and HSG248 guidance. Maintain accurate records and laboratory documentation. Support quality control processes and participate in internal audits where required. Assist in maintaining laboratory equipment and ensuring a clean, safe working environment. Prioritise workloads to meet client deadlines and business requirements. Work collaboratively with surveyors, analysts and the wider operational team. Who you are BOHS P401 qualification (Identification of Asbestos in Bulk Samples). Previous experience working within an asbestos laboratory environment. Strong attention to detail and commitment to producing accurate results. Good organisational and time management skills. Ability to work independently and as part of a team. Good IT and report-writing skills. Understanding of UKAS standards and asbestos regulations. Join us Youll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, youll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Benefits Annual leave entitlement of 20 days plus bank holidays, with the opportunity to earn up to 5 additional loyalty days. Life Assurance scheme providing Death in Service cover of 2x annual salary following successful completion of 6 months' service. Company vehicle available for both business and personal use, or a car allowance option, with a fuel card provided. Company pension scheme operated through salary exchange. Access to an Employee Assistance Programme (EAP) offering confidential wellbeing and support services. Ongoing training and professional development fully funded through recognised industry training providers. Clear career progression opportunities with structured development pathways across the business. Full provision of high-quality equipment, including smartphone, tablet, tools and all required PPE. Employee recognition and reward initiatives, including vouchers, experiences and performance-based awards. Access to exclusive employee discounts and benefits through BenefitHub. A positive team culture with regular social events, charity initiatives and company gatherings, including annual summer BBQs. Important information Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. TPBN1_UKTJ

Infrastructure Operations Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the Professional Services industry who require a Infrastructure Operations Analyst to join the firm in Leeds. Please note: This role will be fully office based and will require a 4 on 4 off shift pattern comprising of two 12-hour days and two 12-hour nights. Responsibilities: • Monitoring of the firm's Internal systems using the company monitoring tools Raising and managing incidents via the ITSM system and other BAU tasks Ensure all system monitoring alerts are processed in a timely manner Ensure all Incidents and changes are dealt with appropriately Provide a professional service at all times Ensure that all customer problems are resolved to a satisfactory conclusion Ensure all Incident OLA and SLA's are met Work in collaboration with other departments within the business Major Incident management Required Skills: • Experience and an understanding of Windows Server 2016 onwards, Microsoft SQL Server 2019 onwards, Microsoft Office and Network Technologies (WAN/LAN) and Remote Access Knowledge of system monitoring tools i.e. Microsoft System Center Operations Manager, SolarWinds, Datadog and Squared Up Ability to work under pressure whilst demonstrating a positive approach to work Excellent communication skills (verbal, written and listening) including an excellent telephone manner and strong customer service skills Logical approach to troubleshooting, diagnosing and resolving problems Experience of incident management on an ITSM system Understanding of the creation of knowledge base documentation Infrastructure Operations Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business TPBN1_UKTJ

Position: Purchasing Specialist Location: Gloucester, Gloucestershire Job Type: Permanent / Onsite My client, a global manufacturing business are on the hunt for a dynamic and tenacious Purchasing Specialist to join their tightly knit team! Role and Responsibilities – Purchasing Specialist In this role, you will look to manage and control the relationships with suppliers of raw materials, factored products and services. Other responsibilities include: Act as the primary customer contact for all production programme matters, providing clear updates, recovery plans, and communication of technical or commercial issues. Lead the planning, execution, and delivery of programmes Lead regular customer reviews covering performance metrics, reliability trends, repair performance, and emerging in-service issues. Work closely with Engineering, Quality, and Operations to manage in-service issues affecting the company's equipment. Experience or Qualifications – Purchasing Specialist Proven negotiating skills working with manufacturing suppliers CIPS membership or equivalent Previous experience of leading strategic sourcing methodologies Proven contract management skills Benefits – Purchasing Specialist 25 Days + Bank Holidays Private Health Care Options Competitive pension contribution Employee benefits platform for retail discounts Candidates who currently are a Purchasing Specialist, Procurement Specialist, Senior Buyer or Supply Chain Analyst may be suitable for this position. For more information regarding this Purchasing Specialist role please contact Ben Herd on 01453 829523 or Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process. TPBN1_UKTJ

Citrus Recruit are partnering with a world-leading specialty insurance organisation to recruit a Procurement Excellence and Data Lead. This is a high-impact role sitting at the centre of procurement transformation, data, and operational strategy. This is a unique opportunity to join a forward-thinking Procurement function where innovation, efficiency, and insight are key. You'll play a critical role in shaping how procurement operates — enhancing processes, driving automation, and turning data into meaningful business insight. Working closely with senior stakeholders, technology teams, and suppliers, you'll act as a Procurement Analyst, Process Leader, and Data Specialist combined — championing smarter ways of working and helping the organisation unlock greater value from its supply chain. Responsibilities & day to day duties Key responsibilities for a Procurement Excellence include: Improve procurement engagement with promotion of procurement services across internal stakeholders Develop and deliver procurement training, playbooks, and engagement sessions (e.g. Lunch & Learns) Lead Procurement demand management and workflow orchestration, managing pipeline visibility and prioritisation Review and set system implementations and be an advance user, understand system limitations and create better working practices for the user Own the creation of spend, supplier risk, and operational reporting packs for senior stakeholders Act as the Subject Matter Expert for Source-to-Contract (S2C) processes, advising stakeholders on best practice and governance Identify and drive automation and digitisation opportunities, including self-service models Skills & experience required A proactive, delivery-focused mindset with strong attention to detail Proven ability in stakeholder engagement through your data analysis, reporting, and insight generation Demonstrable track record in process mapping, redesign, and continuous improvement Experience driving automation, digitisation, or procurement transformation initiatives Ability to translate complex frameworks into clear, actionable outputs Familiarity with emerging technologies Benefits package Salary up to £50,000 Hybrid working 3 days office 2 WFM Non-contributory pension scheme Funded private healthcare 25 days annual leave + bank holidays Study support for relevant qualifications Wellbeing allowance Free on-site parking Why Apply? If this is your time to make your mark in a global, market-leading insurer, apply today. Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities. TPBN1_UKTJ