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POSITION SUMMARY The Key Account Manager is a senior commercial role responsible for the strategic management, growth, and retention of Harpar Grace International’s most influential Key, Prestige, and Wholesale accounts across the UK. This role owns a portfolio of high-profile, high-value partners including flagship aesthetic clinics, doctor and surgeon-led practices, prestige partners, and wholesale accounts Omni Sector. In parallel, the role is responsible for identifying and onboarding new elite partners that elevate brand presence, credibility, and long-term commercial performance. Operating at a senior level, the Key Account Manager acts as a trusted business partner to clients, leading the implementation of tailored growth strategies, training programmes, and brand development initiatives. Working with a luxury, results-driven portfolio including iS Clinical, Revitalash, Déesse PRO LED and Totally Derma, this role is instrumental in shaping the company’s national footprint and reinforcing Harpar Grace International as a leader within aesthetics and professional skincare. MAIN ROLES & RESPONSIBILITIES KEY, PRESTIGE & WHOLESALE ACCOUNT MANAGEMENT • Own and strategically manage a portfolio of Key, Prestige, and Wholesale accounts, ensuring sustained growth, retention, and brand advocacy., • Develop, implement, and deliver bespoke business plans for each account, aligned to commercial objectives, brand strategy, and partner ambition., • Lead high-level commercial conversations with doctors, surgeons, clinic owners, general managers, and senior decision-makers omni sector., • Monitor account performance, identifying opportunities for increased penetration, optimisation, and long-term value creation., • Champion and implement growth initiatives including e-commerce integration, fulfilment solutions, staff incentive programmes, retail optimisation, and education strategies., • Deliver advanced, sales-focused training designed to improve conversion, treatment outcomes, and retail performance., • Position Harpar Grace International and its portfolio as a strategic authority and partner of choice within aesthetics, spa, and professional skincare., • Build deep, trusted relationships that inspire loyalty, advocacy, referrals, and long-term partnership., • Support the onboarding and development of junior or regional team members where required, acting as a mentor and role model for best practice. FLAGSHIP PARTNER DEVELOPMENT • Lead the development of flagship Profile and prestige accounts that enhance brand visibility, credibility, and KOL opportunity across the UK., • Support elite partners with brand positioning, treatment integration, and portfolio strategy., • Represent Harpar Grace International at key industry events, partner meetings, and VIP initiatives as a senior brand ambassador., • Work closely with internal leadership and community lead to ensure excellence in partner delivery and alignment to strategy. NEW BUSINESS ACQUISITION & MARKET EXPANSION • Proactively identify, target, and convert new high-profile doctor, surgeon-led, flagship, prestige, and wholesale partners nationwide., • Conduct high-impact new business meetings, demonstrations, and presentations to secure long-term, strategic partnerships., • Build and maintain a strong pipeline of VIP prospects, including curated event days and targeted acquisition initiatives., • Ensure new accounts are onboarded to the highest standard, with a clear pathway to early success and sustainable growth. WHAT WILL MAKE YOU RIGHT FOR THIS ROLE? • A genuine passion for aesthetics, innovation, and premium brand performance., • Strategic, commercially astute, and relationship-driven in equal measure., • Naturally credible, polished, and confident in high-level environments., • Resilient, driven, and motivated to exceed expectations in a fast-paced, growth-focused business., • A self-starter who thrives on autonomy while contributing to a collaborative leadership culture., • Energised by being a key player in a dynamic, entrepreneurial company with ambitious growth plans. EXPERIENCE & KEY SUCCESS CRITERIA • 5–8 years’ field-based experience in a senior account management or commercial role managing high-profile or prestige accounts., • Proven success working with luxury, professional skincare, aesthetics, or device-led brands., • Strong commercial acumen with the ability to drive growth through partnership, strategy, and influence rather than transactional selling., • Confident engaging with high-profile doctors, surgeons, business owners, general managers, and CEOs., • Trained therapist to NVQ Level 3 / City & Guilds (or equivalent)., • Experience integrating topicals, devices, and treatments to drive clinical results and commercial performance., • Demonstrated ability to work autonomously at a national level while collaborating effectively with internal stakeholders., • Strong background in developing retail performance, staff capability, and conversion., • Excellent professional presentation, communication, and influencing skills., • Confident using CRM systems and IT tools including PowerPoint, Outlook, and Excel., • Full UK driving licence. ABOUT THE COMPANY AND BRAND Harpar Grace International is a privately owned, entrepreneurial, dynamic and passionate company founded in 2013, specialising in the development, distribution and management of luxury, cosmeceutical, spa and retail brands. The company continues to achieve exceptional year-on-year performance and the team is rapidly expanding to support the ambitious growth of the company and brand portfolio. Harpar Grace are the exclusive distributors for iS Clinical Cosmeceuticals, RevitaLash Cosmetics, and Totally Derma Nutraceutical drink supplement throughout UK & Ireland and appointed distributors for the iS Clinical brand within 22 Caribbean countries, as well as global brand owners for Déesse PRO LED Light therapy brand.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.