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Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. Objectives of the role Support and improve operational IT systems, implement new and decommission old solutions • Provide 2nd - 3rd Line support for IT systems, infrastructure and Cloud technologies, • Help design new solutions, based on operational requirements, • knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests., • Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation, • Documentation, creation, update and keeping to date. Personal competencies • At least 3-5 years IT Systems Team / 3rd Line Infrastructure Support experience, • Strong troubleshooting, analytical and support skills, • Organised, efficient and able to prioritise tasks / plan own time, • Strong communication skills both verbal and written, • Be able to think ‘out of the box’, providing creative ideas and solutions, • Team player and driven by success, aiming for quality service, • Experience in a Call Centre environment or similar would be advantageous Required skills • SC clearance / SC clearance capable is a big advantage., • Windows Server 2016+, configuration, administration and support, • Hardware support, including racking / (un)racking, • Microsoft Azure Services, • Conditional access knowledge is desirable, • Other cloud platforms are desirable, • Windows Domain Services – AD Services, DHCP, DNS, Sites & Services, • Experience with VMware and some Hyper-V, • Other Hypervisors are desirable, • Experience with MECM is desirable, • Experience with Tanium is desirable, • Experience with Anti-Malware solutions, e.g. Falcon CS, • System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle, • Windows Terminal Server / RDS desirable, • Linux administration desirable, • Knowledge and experience of Role Based Access, • MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

White Horse Employment are seeking a highly skilled and experienced IT Manager to oversee our client's IT operations. The ideal candidate will be responsible for managing server and network infrastructure, ensuring information and network security, and leading a team of IT professionals. This role requires strong leadership abilities, excellent analytical skills, and a comprehensive understanding of systems engineering and project management. Key Responsibilities: • Manage and lead the IT department, including IT staff and external vendors., • Develop and implement IT policies, procedures, and best practices., • Oversee IT infrastructure (networks, servers, cloud services, etc.) to ensure performance, availability, and security., • Evaluate and recommend new technologies to improve business operations., • Manage IT projects, including upgrades, migrations, and system implementations., • Monitor and maintain cybersecurity protocols to protect company data and systems., • Provide support and troubleshooting for hardware, software, and network issues., • Maintain budgets, timelines, and service levels., • Ensure compliance with relevant laws, regulations, and industry standards. Experience The ideal candidate should possess: • Relevant industry certifications strongly preferred, such as: ITIL Foundation / Intermediate / Expert, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Administrator / Solutions Architect. Cisco Certified Network Associate (CCNA) or higher, • Proficiency in Active Directory administration and Microsoft SQL Server management., • Strong knowledge of computer networking principles and practices along with experience in network support roles., • Demonstrated leadership skills with prior supervising experience in an IT environment., • Excellent time management, organisational skills, and communication abilities to effectively liaise with both technical teams and non-technical stakeholders., • Experience with cloud services such as AWS or Azure is advantageous., • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, SharePoint for documentation and reporting purposes.

PKI & Cloud Architect (Contract).DV Cleared | Hybrid (South West, UK).Ncounter is seeking an experienced DV Cleared Architect to support a major Defence programme, driving the design and delivery of secure, large-scale infrastructure across both private and public cloud environments.This position fo

PKI & Cloud Architect (Contract).DV Cleared | Hybrid (South West, UK).Ncounter is seeking an experienced DV Cleared Architect to support a major Defence programme, driving the design and delivery of secure, large-scale infrastructure across both private and public cloud environments.This positio

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. Proven experience in a 3rd line or senior cloud/infrastructure support role, ideally within a Managed Service Provider (MSP) or enterprise-scale environment. This is a remote-base

As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers’ AWS

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Are you someone who thrives in a fast-paced, client-facing support environment?. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. Delivering 2nd Line support via phone, remote tools and onsite visits.

Senior Cisco Network Security Consultant – LAN / DC - £75,000-£80,000 + £5K Bonus – Homebased / London clients \n Why this business?\n Fast growing business with clear plan to double turnover in the next 3 years \n Working with some of the most talents Net Sec Consultants in the Chann

Design, deploy, and manage AWS Landing Zones to support multi-account cloud environments. We are seeking a skilled Cloud Platform Engineer to design, implement, and maintain foundational AWS infrastructure, including the AWS Landing Zone, networking architectures, and platform engineering solutions.

Senior Cisco Network Security Consultant – LAN / DC - £75,000-£80,000 + £5K Bonus – Homebased / London clients \n Why this business?\n Fast growing business with clear plan to double turnover in the next 3 years \n Working with some of the most talents Net Sec Consultants in the Chann

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A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. The company offers a supportive, growth-oriented culture with opportunities to progress into cloud consultancy, architecture, or leadership roles. This is a remote-based role comb

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Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Cloud Support Analyst - Shift Work. Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract.

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Application Support Analyst – Join a Leading Software Solutions Provider. Product / Application Support Analyst. As the first point of contact for our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless

As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. Support upgrades, patches, and problem resolution across cloud platforms with

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Cloud Support Analyst - Shift Work. Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract.

As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. Support upgrades, patches, and problem resolution across cloud platforms with

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. Proven experience in a 3rd line or senior cloud/infrastructure support role, ideally within a Managed Service Provider (MSP) or enterprise-scale environment. Deliver and support c

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Product / Application Support Analyst. As the first point of contact for our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. Knowledge of ITIL framework and support processes.

Cloud Support Engineer position for a client based in Shropshire. Build and maintain cloud environments with Terraform and Ansible. Support software releases with the DevOps team.

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. This is a remote-based role combining advanced 3rd line technical support, cloud service optimisation, and project delivery across a varied customer portfolio. Proven experience i

The Partner Support Desk manager Cloud job role is key to extending our “Worry Free Experience” to our NEC UNIVERGE BLUE sales partners. Successful partner support managers who demonstrate a desire and ability to sell may be considered for lead positions plus a wide variety of sales and support

As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. Support upgrades, patches, and problem resolution across cloud platforms with

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. Job Title: Senior Cloud Support Analyst. Deliver and support cloud transformation projects, including migrations, automation, and environment optimisation.

Deliver with us this busy season as a seasonal delivery partner.To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months.Take this opportunity to make quicker progress towards your goals and enjoy increased flex

Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. Now you are qualified for an entry level project m

You'll lead by example, support junior staff, and help create a safe, supportive, and healing space for children who've experienced trauma. SENIOR SUPPORT WORKER - THERAPEUTIC CHILDREN'S HOME. Are you passionate about making a real difference in the lives of young people? Do you have experience in c

We always act with respect, empathy, and support to our employees, neighbours and customers.

You'll be supporting vulnerable children and young people, many of whom have experienced trauma, neglect, or disrupted family lives, by providing a safe, supportive, and stable environment to help them heal, build confidence, and develop life skills. Support emotional wellbeing, behavioural challeng

We always act with respect, empathy, and support to our employees, neighbours and customers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

We always act with respect, empathy, and support to our employees, neighbours and customers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

We always act with respect, empathy, and support to our employees, neighbours and customers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

We always act with respect, empathy, and support to our employees, neighbours and customers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Now you are qualified for an entry level project manager position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. Our Recruitment Support team will help you work through job applications, interviews and provide y

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

We always act with respect, empathy, and support to our employees, neighbours and customers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Load vans and deliver packages, by driving, stepping in and out of the vehicle safely.Adhere to all safety regulations on the road.Operate an electronic device for GPS route guidance.Greet and interact with customers with a professional and positive attitude.Many logistics service providers pay an i