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Job Description Salary: £46,142 - £48,226 Hours per week: 37 hours Interview date: Monday 9 February 2026 ICT - Driving Technological Transformation We are looking for an enthusiastic automation specialist who thrives on solving complex challenges, is committed to making a real impact, and is driven to shape and deliver the future of digital automation across our organisation. The role will give you an opportunity to be hands-on with the latest cloud, automation, and AI technologies, from Azure, Foundry, and Copilot Studio, to the Power Platform and wider Microsoft 365 suite. You will design and build solutions using PowerShell and DevOps deployment pipelines, delivering everything from traditional workflows to advanced AI-powered automations. Experience with scripting (PowerShell), cloud platforms (Azure), and automation tools is desirable, but we value curiosity and a willingness to learn above all. So, if you enjoy diving into new tech, figuring out how things work, and turning ideas into digital real-world solutions, you will fit right in. You will collaborate with the team, learn from others, and start contributing to live projects from day 1. The role is hybrid spending around 50% of your time in the office, with the rest of your time spent working from home. Ready to make an impact? Apply now and help us drive the future of automation here at Wiltshire Council Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity . The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Paul Fisher, Product Owner (Automation & Integration), via email here . This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion . Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

IT Support / Cloud Support / Infrastructure Support PC0206-1. IT Support / Cloud Support / Infrastructure Support Engineer. Are you an IT Support professional looking to move beyond basic service desk work and develop real Cloud and Infrastructure skills?.

A leading software solutions provider is looking for a 2nd Line Support Engineer to join their team. This role involves managing IT tickets, providing technical support for various software and hardware, and ensuring systems are operational.

A dynamic tech company in the UK is seeking an Application Support Analyst responsible for providing second-line technical support, troubleshooting application issues, and managing support tickets. The ideal candidate will have strong problem-solving skills, proficiency in SQL, and experience in sup

A global information provider is seeking a Technical Support Analyst to deliver high-quality support to users. Candidates should have experience in technical support, familiarity with cloud services, and strong problem-solving skills.

The role includes providing technical support, solving issues, and managing tickets using Jira. The position includes a competitive salary and various perks, fostering a dynamic and diverse work environment with a strong support system for employees. A leading MarTech company based in Greater London

As a Fusion Cloud ERP Implementation Support Engineer for UK Government Clients, your focus is to deliver post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Fusion Cloud ERP Implementation Support Engineer you will offer strategic sup

A leading technology company in the UK is seeking a Senior Developer Support Engineer to provide expert support in the AECO sector. You'll assist customers with our Industry-Leading Product Suite, leveraging your expertise in cloud technologies and programming languages like C# and Python.

A leading technology company is seeking an Implementation Support Engineer to manage post-sales support for Oracle Fusion Cloud applications. Candidates should have extensive experience with Oracle Fusion Cloud ERP and must meet specific security clearance requirements.

Experience in Implementing and/or supporting Agentic AI integrations with Genesys Cloud. The ideal candidate will be responsible for providing advanced technical support for Genesys Cloud solutions, with a strong focus on troubleshooting, IVR design, inbound and outbound call flows and overall conta

A leading software solutions provider in energy is seeking a dedicated Support Analyst to bolster its Client Services & Support Team. This role focuses on delivering exceptional support for cloud-hosted applications.

A leading telecommunications provider is looking for a Principal Genesys Cloud Support Engineer to provide advanced technical support for Genesys Cloud solutions. Ideal candidates will have over 8 years of experience and be Genesys Cloud certified.

A forward-thinking public sector organization in Greater London is seeking a Cyber Security Support Analyst to protect critical services across Camden schools. Candidates should have experience in cyber security support roles and familiarity with security tools and frameworks.

As a Fusion Cloud PPM Implementation Support Engineer for UK Government Clients, deliver post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. Oracle Fusion Cloud PPM or 5+ years experience with Oracle Fusion Cloud and Oracle EBS PPM. If you

A leading IT recruitment company is seeking a Business Central Customer Services Consultant to manage customer support, tackle escalated issues, and provide training to the customer service team.

As an Infrastructure Support Engineer Cloud & VoIP, you'll work across a blend of cloud-hosted and on-premise environments, supporting highly available systems that operate 24/7 and play a vital role in emergency communications. We're recruiting for an Infrastructure Support Engineer - Cloud & VoIP

The ideal candidate will have strong experience in desktop support and deployment, cloud support, and network management. A leading IT recruitment firm is seeking an IT Support Engineer to provide support for a broad range of IT issues. The role involves a mix of BAU support and project work, levera

A technology-driven company in the United Kingdom is seeking a Senior Developer Support Engineer to assist developers in deploying and scaling cloud-native applications. Candidates should have 5+ years in cloud environments with strong communication skills.

A UK-based law firm is seeking an IT Support professional to oversee customer-focused IT services and core application support.

As a Fusion Cloud ERP Implementation Support Engineer for UK Government Clients, your focus is to deliver post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Fusion Cloud ERP Implementation Support Engineer you will offer strategic sup

A leading MarTech company is seeking an Application Support Analyst to provide essential technical support for in-house tools. You will troubleshoot and resolve application issues, manage support tickets, and contribute to continuous improvement across teams. Ideal candidates should have strong SQL

A leading open source software provider is seeking a Cloud Support Engineer to provide technical support for their customers using Ubuntu. The ideal candidate should excel in Linux system support and have extensive customer interaction experience.

The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. A leading IT consu

A leading open-source software company in the UK is seeking a Senior Developer Support Engineer. You will be instrumental in helping developers deploy and troubleshoot Temporal in cloud-native environments. Ideal candidates will have 5+ years of experience in cloud environments, expertise in contain

A leading cloud analytics company seeks a Technical Customer Support Engineer to provide first-line technical support remotely. Responsibilities include supporting users via various channels, collaborating with teams, mentoring, and developing documentation.

Troubleshoot, design and deploy advanced L2 and L3 networks; service, analyze and resolve tasks and support tickets; prioritize and manage several open tasks at one time; respond to tickets with urgency and clarity, according to SLAs; provide high-level technical support, following tickets through t

A leading IT solutions provider is seeking a 2nd Line Support Engineer in Bristol. The role involves resolving IT issues, supporting users with hardware and software, and managing technical documentation.

This role involves providing technical support, diagnosing issues, and maintaining systems. A leading apprenticeship agency is seeking an Information Communication Technician (ICT) Apprentice to support IT and telecommunications infrastructure.

You'll manage cloud systems and provide IT support while enjoying training and progression opportunities. A renowned recruitment agency is seeking a Cloud Support Engineer with AWS and Azure experience to join an established e-commerce firm in Eastbourne.

A global technology leader in Greater London is seeking a Support Analyst to provide top-notch technical support for Arena’s customer base. The role requires at least 3 years of experience in a technical support position and knowledge of Salesforce and web-based tools.

A global analytics provider in Greater London is seeking a Technical Support Analyst to join their customer support team. The ideal candidate has technical support experience, strong analytical skills, and the ability to thrive in high-pressure situations.

A leading recruitment agency is seeking an Oracle Cloud Financials Support Analyst to provide crucial support across the organisation. The role involves managing user support, issue resolution, and ensuring data integrity within a large finance systems environment.

A leading IT solutions provider in Leicestershire is seeking an IT Support Engineer to manage and support all IT-related issues. A strong track record in IT support, along with knowledge in networking and cloud platforms, is essential.

Oracle Fusion Cloud ERP, or 5+ years with Oracle Fusion Cloud and Oracle EBS ERP. Hands‑on experience supporting, integrating and extending Oracle Fusion Cloud ERP. Oracle Fusion Cloud Enterprise Resource Planning (ERP) Implementation Support Engineer.

This position involves supporting the IT department, troubleshooting various IT issues, and managing cybersecurity measures.

As a Fusion Cloud EPM Implementation Support Engineer for UK Government Clients, your focus is to deliver post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Fusion Cloud EPM Implementation Support Engineer, you will offer strategic su

A fast-growing cloud solutions provider in Greater London seeks a Customer-focused IT Support Engineer.

A leading cryptocurrency data firm is seeking a Technical Support Engineer (Oracle) to provide post-launch support for technical issues in London, England. The ideal candidate should have a Bachelor's degree, along with over 2 years of experience in technical support or operations. Familiarity with

This is a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business. Proven 3rd Line support experience in a busy MSP or IT Services environment. Confidence dealing with major incidents, escalations and tricky support issues.

A leading sports and entertainment global company is hiring an IT Support Analyst to manage IT support across various locations.

A leading financial services organisation in London is seeking a Support Analyst to provide high-quality support in a Microsoft-focused environment.

A cloud technology firm is seeking an IT Customer Support Specialist to join their team. The role involves fielding support inquiries, troubleshooting software issues, and collaborating with customers to resolve challenges. Ideal candidates will have 3–5 years of experience in IT support, familiar

Senior EPM Cloud Functional Support Consultant. Senior EPM Cloud Functional Support Consultant. Provide end‑to‑end production support for Oracle EPM Cloud and on‑prem solutions.

A leading cloud technology company in the United Kingdom is seeking a motivated Senior Cloud Support Engineer with over five years of experience in cloud-based infrastructure. The role focuses on ensuring the reliability and availability of cloud solutions while interacting directly with customers.

The role involves preparing statutory accounts, submitting VAT returns, and assisting clients with cloud bookkeeping systems like Xero and QuickBooks.

We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. Cloud Support Engineer – Remote. Hands‑on and extensive working experience in supporting Linux systems including 3 or more of:.

A leading technology company in Greater London is looking for a Fusion Cloud ERP Implementation Support Engineer to provide expert post-sales support to UK Government clients. The position requires at least 3 years of experience with Oracle Fusion Cloud ERP, British Nationality, and a strong underst

A leading database solutions provider is seeking a Technical Customer Support Engineer to provide remote support across the EMEA region.