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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do • Design, develop, and implement IAM solutions using One Identity Manager, including custom scripts and connectors for identity sources like Active Directory, LDAP, and HR systems., • Collaborate with internal teams to ensure IAM solutions meet business needs, security standards, and regulatory compliance, while maintaining change control throughout the development lifecycle., • Conduct regular audits and assessments of the IAM stack to identify and resolve security gaps, and provide evidence to auditors as required., • Stay current with emerging technologies and security frameworks (e.g., NIST, NCSC), proactively recommending upgrades and improvements to senior stakeholders., • Provide technical guidance and mentoring to team members, supporting best practices in authentication, access control, and identity lifecycle management., • Develop and deliver technical documentation and training materials to support platform adoption across Sky Group.What You'll Bring, • Extensive hands-on experience with One Identity Manager and other Identity Governance tools, with strong knowledge of IAM protocols (LDAP, SAML, OAuth, OpenID Connect)., • Proficiency in cross-platform scripting (e.g., T-SQL, PowerShell, Bash) and integration with on-premise/cloud directory services (Azure AD, GSuite, LDAP)., • Deep understanding of legacy and modern authentication protocols, access controls, and identity lifecycle management., • Strong security awareness and familiarity with standards such as ISO27001, NIST, and CIS, with experience conducting audits and implementing controls., • Solid grasp of Web APIs including SOAP, REST, and GraphQL, and their role in IAM integrations., • Excellent communication, organisational, and stakeholder management skills, with the ability to work autonomously on complex projects.Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. or Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do • Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault., • Configure and manage SAN environments using Brocade or Cisco SAN switches., • Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components., • Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring., • Administer storage systems across Linux and Windows platforms., • Ensure high availability, performance, and scalability of storage infrastructure., • Maintain comprehensive documentation for storage configurations, procedures, and operational standards., • Collaborate with cross-functional teams to support business and application requirements., • Monitor and troubleshoot storage performance issues and participate in incident resolution., • Support backup and archival processes and contribute to capacity planning. What you'll bring, • Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems., • Hands-on expertise with Brocade or Cisco SAN switches., • Strong scripting skills in Python and Bash., • Solid understanding of Linux and Windows operating systems., • Ability to produce and maintain clear, structured technical documentation., • Strong problem-solving skills and attention to detail. Desired Technical Skills, • Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive., • Familiarity with NetBackup and tape library management., • Exposure to VMware virtualization technologies., • Understanding of AWS storage services and cloud integration., • Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana., • Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements, • A collaborative team player with excellent communication skills., • Demonstrated ability to share knowledge and support team learning., • Proactive and eager to learn new technologies and approaches., • Comfortable working in a dynamic, fast-paced environment., • Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. *

Salesforce Developer – Financial Services | Uxbridge (Hybrid) Salary: £50,000 £60,000 Our client, a market-leading Financial Services business based in Uxbridge, is seeking an experienced Salesforce Developer to join their dynamic and collaborative team. With innovation at the heart of everything they do, they’re looking for someone who’s had previous in the financial sector. The Role: As a Salesforce Developer, you’ll play a key role in the design, development, and implementation of Salesforce solutions that drive efficiency and support the company’s continued growth. Working closely with stakeholders across multiple departments, you’ll translate business requirements into robust technical solutions and contribute to ongoing platform enhancements. Key Responsibilities: • Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components., • Work collaboratively with internal teams to gather requirements and translate them into scalable technical designs., • Manage integrations between Salesforce and third-party applications using APIs, REST, and SOAP., • Maintain data integrity through automation, validation rules, and data cleansing initiatives., • Support Salesforce configuration activities, including Flows, Process Builder, and Reports/Dashboards., • Provide technical documentation, testing, and deployment support across the full development lifecycle., • Stay updated with Salesforce releases and recommend new features or best practices. Skills & Experience Required: • Proven experience as a Salesforce Developer within a commercial environment., • Strong understanding of Salesforce Sales Cloud and Service Cloud and Financial Services Cloud, • Hands-on experience with Apex Classes, Triggers, Lightning Components (LWC), and Visualforce., • Solid knowledge of Salesforce integrations, APIs, and data management practices., • Experience with version control (e.g. GitHub) and Agile project methodologies., • Salesforce Platform Developer I certification (Platform Developer II desirable)., • Excellent problem-solving skills and a proactive approach to continuous improvement. If this opportunity sounds exciting to you or anyone you know don't hesitate to get in touch by either applying or through my email below and be quick as interviews are currently in the process! E:

As an Application Support Engineer, you will act as the primary escalation point for complex technical issues that first-line support cannot resolve. This role bridges business and technology, maintaining live applications, ensuring integrations run smoothly, and driving ongoing improvements across all platforms. Our client's digital platforms help social care and health providers deliver compassionate, compliant, and effective care. As a trusted software service, they aim to empower care teams and raise standards within the care sector. The job: • Investigate, diagnose, and resolve incidents promptly within agreed timeframes, maintaining clear and friendly communication with all stakeholders., • Troubleshoot and analyse complex technical problems, collaborating closely with Level 3 Support and Engineering to find lasting solutions., • Manage escalation processes efficiently, ensuring timely cooperation with technical teams and keeping everyone informed., • Monitor live systems through alerts and dashboards to identify and resolve issues before they impact users., • Support integrations across platforms such as Salesforce, Pendo, Vonage, GoCardless, and Stripe, ensuring smooth data flow and service reliability., • Keep support documentation and playbooks updated, documenting recurring issues to streamline future resolutions., • Assist in release readiness, share knowledge, and help teams prepare for new features., • Create and update data reports and dashboards using Power BI, relational databases, and Salesforce to monitor performance., • Seek opportunities to improve processes and products, enhancing service efficiency and customer experience., • Provide advice on technical possibilities during project planning to ensure scalable, maintainable, and supportable solutions., • Support case management and collaborate with teams to deliver excellent service. The person we seek: • Technologically proficient with one year of experience in second-line software support., • Skilled in relational database systems such as MySQL and SQL Server, with an understanding of non-relational database concepts., • Knowledgeable in Mobile Device Management (MDM) systems, JIRA or similar Application Lifecycle Management (ALM) tools, and cloud hosting services, with a preference for Azure., • Familiar with Salesforce and strong understanding of Identity and Access Management (IdAM) principles., • Patient, friendly, and encouraging, actively fostering confidence and ongoing learning., • Excels in hybrid work environments by demonstrating strong self-management skills in both independent and remote settings., • Maintains a disciplined work pace consistently, ensuring reliability and dependability., • Communicates clearly and precisely, sharing detailed knowledge within areas of expertise. This is an early career opportunity with an annual salary of £27,000 to £30,000. Graduates with relevant degrees and proficiency in the noted technologies are encouraged to apply. Join this talented team in a full-time, permanent role offering flexible hybrid working options—work from home or on-site at UB11 1FW. Enjoy private healthcare, a company bonus scheme, free parking, and quarterly all-company events. A place where your skills are valued and you have opportunities to advance your career.

Enterprise Architect - £70-85,000 per annum + benefits e.g. LGPS pension (opportunity for a market supplement DOE) – West London We are recruiting on behalf of a local council who are embarking on a significant digital transformation programme aimed at delivering world-class, enhanced digital services. This initiative focuses on promoting digital inclusion for residents, partners, and businesses, supported by robust, secure, and interconnected platforms. These platforms will provide essential tools to drive process efficiency and data reuse, offering deeper insights into service performance and enabling a clear understanding of the current state to inform future strategies. The Enterprise Architect will play a pivotal role in shaping the future of the council’s digital and operational landscape. Tasked with establishing and embedding the practice of enterprise architecture, this individual will serve as the strategic bridge between technology and business ambitions, working collaboratively across all directorates to ensure coherence, efficiency, and innovation. Key tasks and responsibilities: • Map the current (As-Is) system landscape across the council to identify existing technologies, integrations, workflows, redundancies, dependencies, and improvement opportunities., • Develop the target architecture (To-Be) that supports business and IT strategy., • Create and maintain roadmaps for legacy transformation and decommissioning, including detailed plans and timelines for phasing out legacy systems while ensuring continuity of operations and minimising risks., • Ensure solutions comply with legislation and cybersecurity standards., • Establish and maintain architectural principles and standards, formalising and regularly updating guidelines and best practices to ensure alignment between architecture, business needs, and technological changes., • Conduct technology risk assessments and impact analysis to evaluate risks, analyse potential impacts of architectural decisions, and develop mitigation strategies, particularly for large-scale transformations., • Lead architecture reviews and quality assurance by setting up and chairing regular review boards to assess solution designs, enforce standards, and ensure quality across projects and programmes., • Collaborate with data management teams to define data architecture, stewardship, and governance policies, ensuring data quality and compliance across systems., • Support solution architecture and delivery teams through hands-on guidance and mentorship, bridging enterprise-level strategy and technical implementation., • Monitor and report on architecture performance metrics by defining, tracking, and reporting on KPIs that measure the effectiveness, agility, and value of the enterprise architecture., • Improve user experience with modern technology and streamlined legacy systems, increasing efficiency., • Promote system interoperability across council boundaries to reduce administrative burdens and boost public engagement., • Foster a one-team culture across technology and council., • Engage in budgeting and resource planning for architecture initiatives, participating in budgeting cycles, estimating costs, and advocating for appropriate resource allocation. Key skills and experience: • Substantial experience in enterprise architecture, solution architecture, or a related field within a large and complex organisation, preferably in the public sector or local government environment, • Evidence of successfully leading architecture initiatives, technology transformation programmes, or large-scale system integrations., • Proven expertise in designing and implementing architectures for cloud platforms (Azure, AWS, GCP), modern application platforms, integration technologies, and security frameworks., • Ability to develop and articulate an enterprise-wide architectural vision that aligns with the council’s business objectives, digital strategy, and service delivery priorities., • Advanced interpersonal and communication skills, capable of building trust and influence with senior leaders, service managers, technical teams, and external partners., • Deep expertise in enterprise, solution, and technical architectures, with the ability to mentor and develop architectural talent within the council, • Understanding of financial management in public sector IT, including business case development, cost-benefit analysis, procurement, and vendor management.

Lead Enterprise Architect Salary: £57,515 + digital and data allowance of up to £22,885 Multiple locations - Newcastle, Leeds, Oldham, Bristol, Swansea, Nottingham, Birmingham or Yeading - Candidates based in Yeading will receive the London Weighting allowance of £4,000 Full time, 37 hours per week Hybrid working Permanent Overview Sellick Partnership is delighted to be partnered with the Driver and Vehicles Standards Agency (DVSA) to recruit a Lead Enterprise Architect. The ideal candidate will report to the Chief Architect you will work in a team consisting of Lead Enterprise Architects, Lead Technical Architects and Lead Solution Architects and play a pivotal role within the Architecture Management Office leading the overall direction of business and digital capabilities. Key responsibilities Your responsibilities will include, but aren't limited to: • Provide enterprise solutions to specific business problems and challenges across one or more Enterprise Architecture domains, • Assist with requests of new Digital Transformation work and support in the building of business cases, • Responsible for the design and communication of high-level structures to enable and guide the design and development of solutions that meet current and future business needs, encompassing changes to service, process, organisation and operating models., • Assess how trends in society and industry practices might impact the organisation., • Work with people outside of your organisation to inform to inform policies, strategies and standards, • Anticipate changes to policy and build resilience through your architecture work., • Coach others in identifying important trends Required experience/qualifications Essential qualifications: • Degree level in a Digital Development and Technology discipline (further information can be provided), • A formal architectural qualification in either BCS, The Open Group Architecture Framework, Zachman, Gartner's Enterprise Architecture Method or demonstrate experience at an equivalent level To be successful in this role you will need to have the following experience: • Expertise in establishing and executing enterprise-wide architecture principles, standards, blueprints, roadmaps, and patterns that facilitate the delivery of solutions and drive business value, • Extensive track record in strategising and executing transformation initiatives, with hands-on involvement in business change efforts leveraging cloud environments and integrating various products and cloud services within these dynamic ecosystems, • Exposure to implementing Enterprise Architecture frameworks in the context of real-world business transformation scenarios. Proficient with well-known frameworks such as TOGAF and/or Zachman and modelling notations such as Archimate, UML, or BPMN, • Proficient in crafting strategic visions and roadmaps, which distil clarity from intricate scenarios., • Experience of enacting and undertaking architecture governance and assurance activities, • Strong strategic mindset and experience of strategic planning, • Robust analytical abilities, encompassing the capacity to gather, analyse, and interpret data in order to inform evidence-driven decision-making, • Demonstrate dynamic leadership, motivational prowess, and strong interpersonal skills that enable seamless collaboration with diverse stakeholders. Additionally, adept at communicating, presenting, and negotiating effectively, driving impactful change among senior decision-makers Benefits of the Lead Enterprise Architect role will include • Pension contribution of 28.97%, • 25 days annual leave, increasing by 1 day each year of service (max 30 days), plus bank holidays, • Access to the staff discount portal, • Career development opportunities and the potential to undertake professional qualifications, • Range of staff communities to support all our colleagues, • 24-hour Employee Assistance Programme providing free confidential help and advice for staff, • Flexible working options where we encourage a great work-life balance Assessment criteria • A CV (unlimited wordcount) and personal statement (1250 word count) submission, • Stage 1: Sift of CV/personal statement, • Stage 2: Interview & Assessment/Presentation, • Undergo a criminal record check Complaints Procedure If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here. How to apply for the Lead Enterprise Architect role If you have the required experience, please apply within. Further detail can be found on the Civil Service Jobs website: ___. Alternatively, you can contact Daniel Berry in the Sellick Partnership office for more information on the role or organisation. Closing date: Sunday 16 November 2025, 23:59pm Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

This is a great opportunity to join fast growing Microsoft Cloud & Managed Services Provider. You will be joining a well-established team and can be based in SW London. You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met. You will be taking escalations from the 1st line team and working at a 2nd line level although occasionally this could be rise to 3rd Line level. You will have exceptional M365 knowledge as well as a strong understanding of Azure, alongside these, skills in broader infrastructure and Networking would be advantageous. Key skills and responsibilities: • Exceptional knowledge of M365 / Azure, • Infrastructure / Networking, • Proven 2nd / 3rd Line Support in an MSP environment, • Exceptional communication skills and committed to customer satisfaction., • Working knowledge of ticketing systems and able to document ticket resolutions effectively., • Able to work under pressure and meet deadlines and SLA’s, • Able to work independently and as part of the team

About the role The principal objectives of this role are to manage the day-to-day product engineering activity of the Pepper Advantage Technology Division teams in the UK, Spain, India and other jurisdictions. Working closely with the Chief Product Officer and Chief Technology Officer, the HOPE will ensure that tactical and strategic objectives are clearly defined, understood and delivered for our proprietary technology platform, Prism. You will build and lead a world-class product engineering organization that consistently ships secure, reliable, and measurable business value. Establish a culture of craftsmanship and automation—driving high deployment frequency, low change failure rate, short lead time, and fast MTTR—while meeting regulatory obligations and ensuring operational resilience. Location: London (UK), Madrid (Spain) or Dublin (Ireland) Main Responsibilities • A key contributor to the ongoing design and build of Prism Credit Management product, set team objectives and strategies focusing on Agile processes, continuous improvement and data-led delivery., • Lead and mature the product engineering squads in the Credit Management product area and transition the team and processes over time from building product to running product service support., • Hire, develop, mentor and retain top talent against the established engineering career paths., • Partner with Product colleagues to align delivery roadmap to strategy/OKRs, ensuring predictable delivery and outcomes., • Partner with the Solution Design and Platform Engineering teams to evolve to scalable, secure, observable architectures (APIs, microservices, event-driven, domain-driven design)., • Institutionalize modern delivery practices on the engineering practices and route-to-Live delivery and drive metrics-led improvement using DORA + cost-to-serve., • Own CI/CD strategy (pipeline standardization, policy as code, quality gates, security scanning) and implement test automation at all levels., • Embed DevSecOps and SRE practices across the Engineering team: SLOs/SLIs, error budgets, incident management, post-mortems, capacity & resiliency engineering., • Communicate credibly with execs, boards, auditors and customers about engineering risk, resilience, and delivery., • Ensure compliance with data and IT security and country specific regulations. Competencies • Demonstrated leadership ability, team management, and interpersonal skills., • Change leadership—drives adoption of new ways of working, collaboration, continuous improvement with high levels of trust and autonomy., • Excellent communication and influencing skills, including the capability and gravitas to operate execs, engineers, and regulators/auditors., • Client/Customer-centric mindset; measurable impact on revenue, activation, retention, and cost-to-serve., • Ability to create a positive and collaborative climate in which people want to do their best by providing appropriate challenge, support and direction. Your skills • Minimum 10 years’ experience in delivering fast paced and agile system Engineering ideally in regulated FinTech or payments/banking/wealth., • Built/led engineering orgs of 20+ across multiple parallel product lines, within a microservices architecture and Cloud-native context (AWS/Azure/GCP)., • Engineering excellence leader with deep SDLC mastery with a pragmatic implementation approach to architecture, platform and tooling., • Embedded DevSecOps and automated policy and quality controls in delivery pipelines, ideally with Azure DevOps., • Extensive change management experience and evidential metrics-based delivery capability., • Standardised logging/metrics/tracing (OpenTelemetry, Prometheus/Grafana); built comprehensive dashboards and runbooks., • Owned Service reliability: SLOs/SLIs, error budgets, chaos experiments, game days, incident command. Nice-to-Haves • Mortgage origination and servicing, Payments, core banking, or lending domain expertise., • Production experience with Kubernetes, IaC (Terraform), service meshes, and GitOps (Argo CD/Flux)., • Navigated PCI DSS, SOC 2, ISO 27001, GDPR; partnered with Risk/Compliance and auditors and delivered audit-ready evidence., • Privacy engineering (GDPR, data residency), • Experience leading across multiple geographies/time zones. Key success indicators • DORA: Lead time, Deployment frequency, Change failure rate, MTTR., • Reliability: SLO attainment (%), incident rate and severity mix, mean time to detect (MTTD)., • Quality: Escaped defects, defect density, automated test coverage, flaky test rate., • Security/Compliance: Vulnerability SLA adherence, audit/control pass rate., • Delivery & Product: Roadmap predictability, value throughput (e.g., OKR progress), time-to-market., • Classification : Confidential, • People & Culture: eNPS, attrition of regrettable talent, internal mobility, DEI indicators., • Cost & Efficiency: Cloud unit economics, cost-to-serve, build time, onboarding time to first PR. Pepper’s values and culture Our mission is to help people succeed. Our clients, our customers, our employees. Our Values are ‘Can do’, ‘Balanced’ and ‘Real’. Pepper Advantage’s values support our vision, shape our culture and define how we interact with other employees and the attitudes we adopt towards our customers and clients. The values of Pepper Advantage support the organisation’s mission statement. Pepper Advantage’s unique outcome focused corporate culture aims to deliver fairness and value for clients and customers, consistently exceeding expectations in all measurable performance areas. Pepper Advantage is an equal opportunities employer. Role Profiles are subject to change in line with business needs.

A market leading Defence client of ours based in Twickenham is currently in the market for a Customer Service Manager. As a Customer Service Manager, you are the first point of contact for all their customers regarding service agreements and SLA’s. Your role is all about providing exceptional support to a number of their UK based customers. You are responsible for supporting their customers continuously to ensure high levels of customer satisfaction levels together with ensuring the technical stability of their systems. You will use a broad range of systems and technologies across multiple domains and technologies to do this. Your main day-to-day responsibilities would include: • Manage day to day service operation and ensure service, customer expectations and delivery are achieved and exceeded., • Own and fully understand the Service definitions and SLA definitions., • Ensure that we are delivering to contractual requirements., • Be first escalation point of contact for the customer base around all aspects of their service, including during major or Service impacting Incidents to advise of progress., • Enable achievement of maximum Customer Service satisfaction levels and SLA’s via measuring, tracking and reporting, including Continuous Service Improvement activity., • Planning, forecasting and regular reporting of service projects and their allocated budget and resources., • Drive and Manage Change Requests from the customer., • Accountable for the technical stability/functionality of the designated systems, • Escalating operative, technical or financial issues as relevant, • Responsible for driving the Service Review meetings as required, discussing service performance, working with all stakeholders to deliver satisfaction and improvement., • In conjunction with service stakeholders, ensures that all Service documentation\material is maintained and updated, and relevant reporting delivered. Experience required for this role: • Strong Service Delivery or Service Desk support management background within a Defence environment, • Commercial / technical know-how in the service sector, • Experience of working within an ITIL Service Organisation, • ITIL Foundation or higher accreditation, • Good knowledge of current technology including Microsoft operating platforms, virtualisation, cloud-based services, Linux, LAN and WAN For more information, please contact Lewis @ ARM on 02392228237 or

About the role We are looking for an experienced Data Product Solution Architect to drive the architecture, design, and delivery of scalable, secure, and high-performing data products. This role acts as a strategic bridge between data engineering, analytics, product management, and business stakeholders to define and implement data product solutions that are technically sound and aligned with business goals. The ideal candidate is both technically hands-on and strategically minded, capable of translating complex data requirements into scalable product architectures and enabling the delivery of data products that are robust, reusable, and value-driven. Location: Uxbridge, UK. Main Responsibilities Solution Architecture & Design • Design end-to-end architecture for data products, including ingestion, transformation, storage, access, and visualization layers., • Define architectural standards, patterns, and principles for data product development., • Ensure solutions are scalable, modular, reusable, and aligned with enterprise architecture and data strategy., • Lead the selection and integration of appropriate technologies and platforms (e.g., data lakes, warehouses, real-time processing, APIs, semantic layers). Data Product Development • Collaborate with product managers and data teams to translate business needs into technical data product designs., • Architect solutions that support data discoverability, governance, lineage, and self-service consumption., • Ensure data products meet performance, security, privacy, and compliance requirements., • Drive the adoption of data mesh or data-as-a-product principles, where applicable. Stakeholder Collaboration & Leadership • Act as a trusted advisor to business and technology teams on how to best structure and deliver data capabilities., • Partner with data engineers, platform architects, and UX/UI teams to ensure cohesive product delivery., • Provide technical leadership in shaping the roadmap and backlog for data product teams. Governance & Quality • Ensure architectural compliance with data governance policies, standards, and frameworks., • Define SLAs, KPIs, and monitoring approaches for data products to ensure reliability and trustworthiness. Your skills • Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field., • 5+ years of experience in data architecture, solution design, or similar roles., • Strong experience with modern data platforms and technologies (e.g., Snowflake, Databricks, BigQuery, Azure/AWS/GCP data services)., • Deep knowledge of data modeling, APIs, event-driven architectures, and cloud-native data architectures., • Proven ability to design and implement scalable and performant data solutions in complex environments., • Experience working in cross-functional teams using agile or product-centric delivery models., • Strong stakeholder management and communication skills, with the ability to align technical decisions with business goals. Preferred Qualifications: • Experience with data product thinking or data mesh principles., • Background in product architecture or enterprise architecture., • Knowledge of data cataloging, lineage, and metadata management tools (e.g., Collibra, Alation, Amundsen)., • Familiarity with DevOps and DataOps practices, including CI/CD, version control, and infrastructure as code (e.g., Terraform)., • Understanding of regulatory frameworks such as GDPR, CCPA, and industry-specific compliance (e.g., HIPAA, PCI). Our benefits • Hybrid working model;, • Private medical insurance, life insurance and eye care;, • Salary Sacrifice Pension matched up to 8%;, • 25 days holiday per annum + bank holidays;, • EAP;, • Wellbeing and volunteering days;, • Payroll giving;, • Reward and Recognition program;, • Discounted RAC vehicle breakdown. Pepper Advantage’s values and culture Our mission is to help people succeed. Our clients, our customers, our employees. Our Values are ‘Can do’, ‘Balanced’ and ‘Real’. Pepper Advantage’s values support our vision, shape our culture and define how we interact with other employees and the attitudes we adopt towards our customers and clients. The values of Pepper Advantage support the organisation’s mission statement. Pepper Advantage UK’s unique outcome focused corporate culture aims to deliver fairness and value for clients and customers, consistently exceeding expectations in all measurable performance areas. Pepper is an equal opportunities employer. Role Profiles are subject to change in line with business needs.

IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits Overview The IT Project Manager will be responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross-functional teams—including software developers, network engineers, cybersecurity specialists, and business stakeholders—to ensure seamless project delivery. Key Responsibilities Project Planning & Execution • Define project scope, goals, and deliverables that support business objectives., • Develop detailed project plans, schedules, and budgets, including resource allocation and risk management., • Manage all phases of the project lifecycle—initiation, planning, execution, monitoring, and closure., • Track progress, manage dependencies, and ensure timely delivery of milestones. Technical Coordination • Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated., • Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades., • Coordinate vendor relationships and third-party integrations when applicable. Stakeholder & Communication Management • Serve as the key liaison between technical teams, business leaders, and end-users., • Communicate project status, risks, and issues through detailed reports and executive updates., • Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Risk, Quality & Compliance • Identify and mitigate project risks and issues proactively., • Ensure deliverables meet quality assurance standards and align with IT governance frameworks., • Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management • Lead and motivate project teams across technical disciplines., • Support Agile and DevOps principles to foster collaboration and continuous improvement., • Mentor junior project coordinators or business analysts when needed. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline., • Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects., • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies • Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC)., • Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana., • Experience with Agile, Scrum, or hybrid delivery methodologies., • Excellent communication, stakeholder management, and problem-solving skills., • Ability to balance technical depth with business understanding

Lead Azure Solution Architect - Enterprise & Cloud Integration Location: London - 5 days on-site Salary: £80,000 per annum Type: Permanent My client is looking to recruit an accomplished Lead Azure Solution Architect to drive a pivotal transformation in their technology organisation. This is a strategic and highly influential role, where you will define the architectural vision, enable product teams, and bridge modern cloud-native platforms with core enterprise systems The Role: As Lead Azure Solution Architect, you will shape the organisation's technical strategy, mentor architects and engineers, and influence decision-making across technology and business domains. You will lead the transition from a technology stack-oriented delivery model to a product-centric, outcome-driven architecture, ensuring scalability, resilience, and alignment with business objectives. Key Responsibilities: • Define and drive the enterprise-wide architecture strategy supporting the transition from stack-centric IT to product-led, outcome-focused delivery., • Establish an architectural vision aligned with commercial objectives, customer experience goals, and operational scalability., • Design and govern integration patterns between modern cloud platforms, distributed retail/wholesale sites., • Champion modernisation of Legacy environments, enabling core enterprise capabilities (pricing, inventory, fulfilment) to be consumed via APIs and event-driven interfaces., • Act as a trusted advisor to senior technology and business leaders, shaping product strategy through architecture., • Define and embed architecture principles, standards, and guardrails to support autonomous product teams., • Lead initiatives to transition delivery teams to product-aligned operating models, creating scalable architectural patterns and platforms that accelerate delivery., • Ensure non-functional requirements-including security, observability, resilience, and performance-are Embedded in product and platform design., • Oversee architectural governance in a way that enables delivery rather than constrains it., • Mentor and coach solution architects and senior engineers, raising the overall architectural maturity., • Extensive experience as a Lead Solution Architect, Principal Architect, or similar senior architecture leadership role., • Proven track record of driving architectural transformation, ideally moving from stack- or project-centric models to product- and outcome-driven architectures., • Deep expertise in enterprise integration and hybrid architecture., • Strong understanding of modern architectural paradigms: domain-driven design, event-driven architecture, microservices, API-first., • Experience shaping and scaling architectures on Azure AND AWS., • Exceptional communication and influencing skills with C-level, business stakeholders, and engineering teams., • Strong leadership experience guiding teams through large-scale technical and organisational change., • Exposure to platform engineering, DevOps, or data architecture.

Are you a Statutory Accounts & Tax Semi Senior with at least two years experience from a good quality accountancy firm, looking to upgrade to a growing and entrepreneurial accountancy firm based in Harrow, Middlesex? Are you keen to work in a local firm with high levels of responsibility, work with an interesting client base and be trained so you can improve your overall accountancy skills? Are you also looking for study support for the ACCA qualification? Based in a good quality local firm, your role will be varied and include the preparation of statutory accounts under FRS 102 and FRS 105, corporation tax returns, assisting with personal tax returns, VAT returns and reviewing bookkeeping assignments prepared by more junior staff. You will be trained on other areas of accountancy such as management accounts. You will gain exposure to a wide range of clients from interesting sectors and also use a range of cloud based software packages such as Xero. You will work in a growing and supportive team and be provided with many opportunities to learn new skills and progress in a short space of time. To be considered for this newly created role due to growth (October 2025) you will likely be an Accounts & Tax Semi Senior with at least two years experience and ideally be ACCA part qualified or already fully qualified. You must have experience of working in a general practice role, with expe...

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do • Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault., • Configure and manage SAN environments using Brocade or Cisco SAN switches., • Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components., • Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring., • Administer storage systems across Linux and Windows platforms., • Ensure high availability, performance, and scalability of storage infrastructure., • Maintain comprehensive documentation for storage configurations, procedures, and operational standards., • Collaborate with cross-functional teams to support business and application requirements., • Monitor and troubleshoot storage performance issues and participate in incident resolution., • Support backup and archival processes and contribute to capacity planning. What you'll bring, • Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems., • Hands-on expertise with Brocade or Cisco SAN switches., • Strong scripting skills in Python and Bash., • Solid understanding of Linux and Windows operating systems., • Ability to produce and maintain clear, structured technical documentation., • Strong problem-solving skills and attention to detail. Desired Technical Skills, • Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive., • Familiarity with NetBackup and tape library management., • Exposure to VMware virtualization technologies., • Understanding of AWS storage services and cloud integration., • Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana., • Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements, • A collaborative team player with excellent communication skills., • Demonstrated ability to share knowledge and support team learning., • Proactive and eager to learn new technologies and approaches., • Comfortable working in a dynamic, fast-paced environment., • Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. *

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do • Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault., • Configure and manage SAN environments using Brocade or Cisco SAN switches., • Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components., • Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring., • Administer storage systems across Linux and Windows platforms., • Ensure high availability, performance, and scalability of storage infrastructure., • Maintain comprehensive documentation for storage configurations, procedures, and operational standards., • Collaborate with cross-functional teams to support business and application requirements., • Monitor and troubleshoot storage performance issues and participate in incident resolution., • Support backup and archival processes and contribute to capacity planning. What you'll bring, • Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems., • Hands-on expertise with Brocade or Cisco SAN switches., • Strong scripting skills in Python and Bash., • Solid understanding of Linux and Windows operating systems., • Ability to produce and maintain clear, structured technical documentation., • Strong problem-solving skills and attention to detail. Desired Technical Skills, • Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive., • Familiarity with NetBackup and tape library management., • Exposure to VMware virtualization technologies., • Understanding of AWS storage services and cloud integration., • Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana., • Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements, • A collaborative team player with excellent communication skills., • Demonstrated ability to share knowledge and support team learning., • Proactive and eager to learn new technologies and approaches., • Comfortable working in a dynamic, fast-paced environment., • Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. *

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies What you'll do • Be the Lead on multiple delivery projects while work on day-to-day BAU and support tasks., • Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services, • Lead Troubleshooting and problem solving, • Create new designs, architectures and standards for new projects or solutions to improve current infrastructure, and contribute to the stability and security of the environment, • Help with capacity planning and demand forecasting, software performance analysis and system tuning, defining processes and best practices for reliable and timely delivery, • Communicate work status regularly with a clear articulation of design choices along the way.What you'll bring, • Experience in solving technical issues, managing technical projects, and mentoring engineers, • Experience working in a multi technical SRE department, with the ability to break down complex problems and find practical solutions, • Strong interpersonal skills which will allow you to collaborate with stakeholders and communicate effectively with your peers, • The ambition to excel in a fast-paced, constantly changing digital environment, • A proven track record of technical and mentoring role, • Technical Competency in the following areas:, • Linux System Administration (Ubuntu), • Monitoring (Prometheus/Nagios/Icinga)., • Cloud Platforms - deploying and automation (AWS/GCP), • Networking (LB/Routing/Switching), • Databases - (SQL/NoSQL). Cassandra knowledge would be great to have, • Scripting/ System-Programming - (Python/Bash/Go/Java), • Configuration management - (Ansible/ Terraform), • CI/CD (Jenkins/ Concourse/ gitlab-ci/ github actions), • Virtualisation (VMWare) Please note that there is an on-call working rota for this role Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Global Streaming Data Platforms (GS-Data) department is leading the way in many areas of data. The department has designed and built a world-leading real time data analytics platform, using the latest cloud and open-source technologies. We stream billions of events each day to enable our partner teams across Sky and Comcast deliver customer-led sophisticated insights and analytics. What you'll do • Design, build, test and maintain software to help integrate and orchestrate the movement of data between critical Data components., • Deliver observable, reliable and secure software, adopting you build it you run it mentality, and focus on automation., • Take an active role in story definition, assisting business collaborators with acceptance criteria., • Work with Principal Engineers and Architects to share and supply to the broader technical vision., • Support and mentor less experienced members of the team. What you'll bring, • Track record of delivering complex, production quality applications., • Strong Scala development experience, preferably in the akka /pekko ecosystem., • Experience working with Docker, Kubernetes and Cloud technologies., • Strong Test Driven Development background, with understanding of levels of testing required to continuously deliver value to production, • Experience with build management and CI systems such as Jenkins, TeamCity or similar, • Delivery experience within an agile environment using Scrum / Kanban methodologies and Pair Programming., • The attitude of leading by example and the willingness to work as part of a team. Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Underpinning the entire customer experience, Sky has extensive Mechanical and Electrical systems spread across many geographical locations. This role is to focus on the key aspects of M&E systems and ensure their correct operation and maintenance by providing a firm platform for business success. We're looking for a proactive and technically skilled individual who thrives in a business-critical environment. Ensuring the backbone of digital infrastructure remains secure, efficient, and resilient. What you'll do: • Maintain uptime by proactively servicing and monitoring mechanical and electrical systems to prevent disruption to Sky's operations., • Collaborate effectively with a skilled team of engineers in a data centre , high-performance environment., • U se Computer-Aided Facilities Management ( CAFM ) tools to manage and execute scheduled maintenance routines with precision and efficiency., • Operate in a business-critical setting, working on essential infrastructure including power generation systems, package chillers, and u ninterruptible p ower s upplies (UPS)., • Champion Sky's values by supporting safe working practices, ethical standards, and environmental sustainability initiatives., • Work Monday to Friday, with occasional requirements to backfill the shift team to maintain coverage and operational continuity. I ncluding occasional travel to other Sky sites . What you'll bring:, • Proactive mindset with a strong focus on keeping Sky 'on air' and delivering top-tier service., • Relevant technical qualifications ( e.g. BTEC, ONC, City & Guilds, F-Gas) and ideally an electrical or mechanical apprenticeship., • Hands-on experience with large LV electrical or chilled water-cooling systems in critical environments., • Working knowledge of AC split systems - a plus, but not essential., • Strong safety and environmental awareness , maintaining high operational standards., • Digital fluency , including CAFM systems and email for task and workflow management., • Clear communicator and team player , able to report issues and collaborate effectively., • Problem-solver with adaptability , attention to detail, and a drive for continuous improvement - including flexibility to travel and support out-of- hours work. Team overview UK Tech At the heart of Sky's digital transformation, UK Tech leads the strategy, design, and delivery of cutting-edge technology solutions. From AI and 5G to Cloud infrastructure, we harness the latest innovations to power Sky's fixed and mobile networks, elevate our web platforms, and evolve our CRM systems. We're a collaborative and forward-thinking team-welcoming, creative, and committed to simplifying complexity while always doing the right thing. Our work shapes the experiences of millions of customers, and we take pride in building products and services that truly make a difference. The core team consists of four engineers working a continental shift pattern, covering 12-hour day and night shifts. Their rotation follows a structured cycle: 6 days on, 4 off → 4 on, 6 off → 4 on, 4 off, repeating every 28 days to ensure continuous coverage. This role is designed to support the shift team during peak business hours, working Monday to Friday to align with Sky's busiest operational period. You'll collaborate closely with the shift engineers, providing technical support, continuity, and coverage when needed - including occasional backfill for shift duties. The Rewards There is a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: · Sky, for the TV you love all in one place · A generous pension package · Private healthcare · Discounted mobile and broadband Where you'll work Brick Lane Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes, and shops. The closest tube station is Aldgate East, and Liverpool Street is about a 10-minute walk. Inclusion & how you'l l work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres . Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do • Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault., • Configure and manage SAN environments using Brocade or Cisco SAN switches., • Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components., • Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring., • Administer storage systems across Linux and Windows platforms., • Ensure high availability, performance, and scalability of storage infrastructure., • Maintain comprehensive documentation for storage configurations, procedures, and operational standards., • Collaborate with cross-functional teams to support business and application requirements., • Monitor and troubleshoot storage performance issues and participate in incident resolution., • Support backup and archival processes and contribute to capacity planning. What you'll bring, • Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems., • Hands-on expertise with Brocade or Cisco SAN switches., • Strong scripting skills in Python and Bash., • Solid understanding of Linux and Windows operating systems., • Ability to produce and maintain clear, structured technical documentation., • Strong problem-solving skills and attention to detail. Desired Technical Skills, • Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive., • Familiarity with NetBackup and tape library management., • Exposure to VMware virtualization technologies., • Understanding of AWS storage services and cloud integration., • Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana., • Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements, • A collaborative team player with excellent communication skills., • Demonstrated ability to share knowledge and support team learning., • Proactive and eager to learn new technologies and approaches., • Comfortable working in a dynamic, fast-paced environment., • Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. *

Graduate Sales Opportunity in Staines.Work for global provider of payroll services.No experience required, apply now for pre-Christmas start!.This global business support clients with an award-winning cloud-based payroll service and HR solutions, automating processes so that companies can save time

Support Oracle Fusion Cloud ERP rollouts in new regions. Candidates must be willing to travel to Italy (Milan) regularly spending up to 2 weeks at a time in that location * Travel will also include Spain and potentially France at a later stage * Hybrid working out of the UK

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Summary of Role The role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The Fixed Services Master Control Room is currently undergoing an exciting expansion. We handle playout, distribution and transmission of high-profile linear radio, TV, and OTT streaming services for Encompass clients, many of whom are household names. The MCR Specialist will support the MCR team with the specialist aspects of delivering services. This is an operationally hands-on, technically focussed role. You will be responsible for working with operations teams, support engineering, and internal stakeholders to ensure the MCR is delivering an outstanding technical service for our customers. You will work on technical projects with a key role in launching new systems and services into the MCR. You will also support the operations teams by providing additional resource on-shift, carrying out live switching duties, responding to alarms, and liaising with customers and suppliers. Job Purpose Key Result Areas: • Acting as an integral part of each operational shift, provide meal break cover and additional resource for the MCR Supervisors and Operators., • Act as the technical authority in Fixed Services MCR, including providing out-of-hours support when ‘on-call’ for urgent issues., • Ensure the broadcast infrastructure is operating at peak efficiency, raising any issues with Engineering., • Manage the impact of Planned Change on Encompass broadcast operations, working closely with Change Enablers, ensuring that key stakeholders are aware of notified planned change and key mitigations are in place., • Manage the MCR operational calendar, keeping track of any special requests, ensuring the MCR inbox is appropriately managed., • Own the Problem Management function in MCR, ensuring that recurring issues are followed up with Engineering & progressed with system manufacturers., • Ensure MCR technical documentation is up-to-date, identifying gaps in documentation and working with the Lead MCR Specialist to produce or update documentation & drawings where required., • Follow up on technical incidents, working with the Lead MCR Specialist to identify recurrent issues, raising support tickets and liaising with suppliers / system manufacturers where necessary., • Work closely with the MCR Service Management Lead to identify trends in outages or operational issues caused by equipment, and implement fixes., • Ensure that the additional requirements of key, high-profile broadcasts are served for Encompass customers. This may involve changing working hours in order to be on duty in the MCR during event broadcasts., • Identify opportunities for continuous improvement within the MCR, regularly feeding into the MCR continuous improvement plan. Role Specific Skills Required: • General knowledge and experience of OTT streaming technologies and OTT workflows., • General knowledge and experience of linear radio & television broadcast technologies including playout systems, DVB encoding and multiplexing, connectivity, ASI and IP signal transport, and satellite operations., • General understanding of Windows & Linux operating systems., • Experience of working with a range of different signal standards including SD & HD video and audio over IP., • Experience of CRM, Knowledge Base and Ticketing software such as Jira, Confluence and Pikolo iTracker., • Strong communication skills, including the ability to work closely with clients and suppliers, and work constructively with direct colleagues and internal stakeholders., • Well organised, proactive and flexible and able to effectively manage own time, prioritise a conflicting workload, and work well under pressure. Qualifications and Experience: • At least 2 years’ experience working in a Master Control Room, Network Operations Centre, or similar Broadcast Operations role involving signal routing and distribution., • Experience managing Planned Change and working with Change Enablement., • Able to demonstrate end-to-end knowledge of broadcast workflows and the distribution of content via satellite, IP, fibre & cloud., • Experience working in OTT operations and with Content Delivery Networks., • Experience working closely with suppliers and partners to deliver mission-critical services with high availability., • Some project management experience would be desirable. Benefits include: • 264 hours annual leave per annum, inclusive of bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

Accounts Supervisor | Harrow | £45,000 - £50,000 We are seeking an experienced Accounts Supervisor to join an established accountancy practice in Harrow. This is an excellent opportunity for an ACA/ACCA qualified accountant to manage a client portfolio and develop leadership skills while earning £45,000 - £50,000. About the Role This Accounts Supervisor position is ideal for someone with 2+ years' post-qualification experience looking to advance their career. With a salary of £45,000 - £50,000, you'll manage diverse clients, oversee junior staff, and work closely with senior management. What You'll Be Doing • Take responsibility for a portfolio of client accounts, reviewing work and ensuring quality, • Prepare statutory financial statements for various companies and organisations, • Manage corporation tax returns and personal tax compliance work, • Handle sole trader and partnership accounts, including tax filings, • Work with cloud accounting platforms, providing digital solutions to clients, • Guide, coach, and develop junior staff members, • Build strong client relationships and identify opportunities to add value, • Support senior management with business development, • Take ownership of budgeting, billing, and recovery for assigned clients What We're Looking For Essential: • ACA or ACCA qualified with minimum 2 years' post-qualification experience, • Solid accountancy practice background with strong technical knowledge, • Understanding of UK accounting standards and corporate tax requirements, • Hands-on experience with cloud accounting systems, • Exposure to personal tax work Please note: Candidates must have the right to work in the UK.

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients. Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms. Position: CS Azure Infrastructure Engineer Location: UK Work Mode: Hybrid Experience: 10 - 15 years UK citizens Role Overview We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in successfully planning, deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: • Windows Server Platforms / Virtualization, • Customer Engineer Technical skills:, • Broad knowledge of on-premises Microsoft products with deep understanding of the following:, • Azure Stack HCI/Local Software, • Defined Networking Deployments and Configuration, • Network ATC Storage Spaces, • Direct Deployments and Configuration Storage, • Provisioning Azure ARC for Servers, • Azure Virtual Desktop, • Virtual Machines, • Azure Update Manager, • Azure Monitor Windows Server (Windows Server 2012 R2-2025 = advanced level), • Virtualization (Azure Stack HCI/Local, Hyper-V, VMware), • System Center Virtual Machine Manager, • Azure Migrate Azure Backup and Site Recovery Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, …), • General Azure IaaS platform (networking, storage, etc.) Why join Sonata Software? At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law

Creating the very best in live and non-live sports entertainment for linear and digital platforms. Working with the biggest stars in sport, across the world's leading broadcasters. We believe in togetherness, inclusivity & trust. We do what we love & we love what we do - innovating & creating the very best entertainment. We have an exciting opportunity for an enthusiastic Technical Manager to join us. What You'll Be Doing... Provide technical support and oversight for our live sports broadcasts, Podcasts and in-house post-production infrastructure ensuring robust workflows, high-quality delivery, and client management. Work with our in-house production team across RFP's, ensuring technical budgets and workflows suit the needs of future broadcasts. Key Responsibilities: Live Broadcast Operations • Oversee all technical aspects of our live sport broadcasts,, • Act as the primary technical liaison for our broadcaster, maintaining strong relationships with key partners, and third-party providers, • Lead weekly debriefs with broadcasters and manage ongoing broadcast requirements, • Book circuits, review camera plans, and approve EVS specifications to optimize production quality, • Serve as the main point of contact for Tech Meetings with our facility providers prior to each live weekend or match, and attend debriefs when required, • Conduct technical recces to assess live broadcast requirements across all tournaments Post-Production & Technical Infrastructure: • Provide technical support for the in-house post-production team and assist with servers and edit suites, • Support the development team with technical analysis, workflows, and plans for new shows, events, and live productions, • Proactively explore broadcast technology innovations and identify opportunities to enhance workflows and capabilities, • Organize demonstrations of emerging technologies relevant to editorial, production, and broadcast teams Freelance Oversight: • Manage and coordinate freelance Technical Managers (TMs) for Outside Broadcasts and the Remote Operations Centre, • Book freelance TMs and sound supervisors where needed and ensure they are aligned with broadcast objectives and technical standards, • Maintain regular communication with the TM team to ensure consistency and resolve any issues quickly Budget, Planning & Third-Party Management: • Provide broadcast specifications, Review and approve quotes and manage contracts for technical third-party providers, • Produce technical documentation and schematics to support future broadcasts, • Manage relevant budgetary responsibilities to ensure financial targets are achieved across tournaments, • Work closely with Production Executives (PE) and Production Management (PM) teams to resolve budgetary, logistical, and planning challenges, • Be present onsite during select match weekends to support Outside Broadcasts (OBs) or ROC operations as required Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. This role will require late starts/finishes and weekend/bank holiday working where necessary as well as travelling to shoot/outside broadcast locations in the UK and abroad. Requirements Who you are... • Understands all aspects of Live Outside broadcasts including Vision, Sound and EVS, • Ability to act as a bridge between technical and editorial teams, translating complex technical concepts into simplified, actionable insights, • Understanding of Cloud and remote workflows, • Proven experience in live broadcast operations, technical infrastructure, connectivity, and post-production workflows, • Strong background in project management, particularly in designing and overseeing technical workflows for live TV broadcasts, • Ability to perform under pressure while maintaining a high standard of quality and accuracy, • Experienced in working with broadcasters, stakeholders, and multidisciplinary teams across various levels, • Excellent communication, problem-solving, and relationship-building skills, • Flexible, innovative, and quick-thinking, with a proactive approach to technical challenges and broadcast demands We are committed to encouraging equality, diversity and inclusion among our workforce and recruitment and eliminating unlawful discrimination.

About the Role We are seeking a proactive and professional Client Manager to join our growing accountancy practice. This role involves managing a portfolio of clients, delivering high-quality accountancy services, building strong client relationships, and ensuring the highest levels of client satisfaction. You will serve as the main point of contact for your clients and support the wider team in achieving service excellence. Key Responsibilities * Manage a portfolio of clients across various sectors, ensuring compliance and timely delivery of services (accounts, tax returns, VAT, etc.) * Develop strong client relationships and act as a trusted advisor * Oversee the preparation of statutory accounts, management accounts, and tax computations * Liaise with HMRC and other relevant bodies on behalf of clients * Support clients with queries on cloud accounting software (e.g., Xero, QuickBooks) * Monitor deadlines and ensure all filing obligations are met * Identify opportunities to add value through advisory services and process improvements * Mentor junior team members and review their work * Maintain accurate records and uphold data security and confidentiality * Collaborate with partners and other departments to enhance overall service delivery Person Specification Essential: * ACA, ACCA qualified or equivalent * Minimum 3 years' experience in an accountancy practice * Strong working knowledge of UK accounting standards, tax regulations, and filing requirements * Excellent communication and interpersonal skills * Experience managing a client portfolio * Competent in cloud accounting software (e.g., Xero, QuickBooks) * Highly organised with the ability to manage competing priorities Desirable: * Experience in business advisory or consultancy * Familiarity with CRM systems and workflow management tools * Experience working with SME clients or specific sectors (e.g., property, e-commerce, creatives) What's on Offer * Salary of £40,000-£50,000 depending on experience * Hybrid/flexible working environment * Support for continued professional development * A collaborative, friendly, and supportive team culture * Opportunities to grow into a senior leadership role

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Summary of Role: The role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The MCR Operator is a fundamental element in the make-up of this department. Communication, drive and attention to detail at all levels from the MCR Operators are key to our success as a customer-focused provider of managed services. The MCR Operator is responsible for carrying out a range of operational duties associated with the play-out, distribution, monitoring and routing of MCR services. The MCR Operator works effectively with internal teams, customers and external suppliers to ensure EDM continues to deliver outstanding customer service. This role would be suitable for someone with Service Desk operative experience, and you will be required to work shifts on a rolling rota schedule pattern, including nights and weekends. Position is shift based and onsite. Job Purpose: Key Result Areas: • Maintain operational standards according to agreed procedures and service level agreements., • 1st Line Support of MCR equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns. • Communicate fault conditions in a timely and coherent manner to staff, customers, and service suppliers. This includes escalations to management, call-out of support engineers and customer escalation as detailed in the escalation procedures. • Liaise with various service providers and external parties, providing a technical co-ordination role in service impacting situations and other emergencies. • Responsible for the implementation of short notice transmitter cover in the event of breakdowns occurring at remote sites, under agreed procedures. • Interface with the MCR Shift Supervisor to proactively identify and develop new procedures and processes to improve the operation and meet the often rapidly changing needs of the department. • Provision of day-to-day operations, services, and functions through appropriate use of scheduling, routing, automation, and monitoring systems located in the MCR Operations Room. • Control and monitoring of remote equipment at unattended sites associated with transmitter operations. • Maintain accurate logging and reporting relating to all aspects of MCR operations., • Maintain a secure working environment in line with the requirements of the EDM ITIL Policy to protect individuals, information and EDM Assets. • Ensure that EDM’s health and safety guidelines and policies are always followed. Role Specific Skills Required: • Excellent all-round communication skills., • Be a team player., • Service Desk experience., • Able to work well under pressure and to adhere to strict deadlines., • Very organised and accurate with high degree of attention to detail., • Willingness and ability to work unsociable hours., • Desire to expand technical knowledge within IT and broadcast systems., • Logical and analytical problem-solving skills., • Ability to analyse upcoming workloads, arranging and prioritising tasks as necessary., • Strong time-management skills., • Desire to progress career within the company and build on learned skills and abilities. Essential Qualifications/Experience: • Experience of working in an MCR operational environment., • Experience of working in broadcast operations and with associated technology as applied to OTT, HF broadcasting, radio, TV, satellite, internet, and multimedia. • Experienced in the operation of broadcast and IT equipment., • Have an awareness and general understanding of UNIX/Windows operating systems. Desirable Qualifications and Experience: • Service Desk Operator, • Knowledge of broadcast workflows and distribution of content via satellite, IP, fibre, and cloud., • Knowledge of IT processes and networking., • Knowledge of world geography and general interest in current affairs and the media., • Knowledge of OFCOM specifications and guidelines Benefits include: • 264 hours annual leave per annum, inclusive of bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

Your New Role We're supporting a leading gaming and gambling technology business in the search for an experienced Technology Support Engineer to join their UK infrastructure team. The role focuses on providing hands-on end-user and infrastructure support across both cloud and on-prem environments within a high-availability, regulated setting. The successful candidate will have a minimum of five years' experience in a Service Desk or IT Service Centre environment, with strong exposure to Microsoft and Mac platforms, M365, Azure and Exchange, plus solid networking and virtualisation skills. Your Key Responsibilities Install, configure and support hardware, software and network services across the business. Provide troubleshooting and escalation support for end-user devices, servers and collaboration tools (Teams, SharePoint, Exchange). Administer Active Directory, Intune and other endpoint management tools. Support hybrid infrastructure environments (on-prem, Azure, AWS). Deliver high-level customer service and maintain SLAs through the internal ticketing system. Contribute to continuous improvement and mentoring within the support function. You Will Have 5+ years in IT Support or Infrastructure roles (Service Centre / Helpdesk). Strong Microsoft 365, Windows Server, Exchange and AD administration skills. Ex...

Job Title: Technical Consultant Location: Uxbridge / Hybrid (ideally 3-4 days per week in the office) Background: IT Support/Engineering, Infrastructure, Pre-Sales, Technical Solutions Industry: Managed Service Provider (MSP) The following information provides an overview of the skills, qualities, and qualifications needed for this role. Lucid Connect are recruiting a Technical Solutions Consultant in the Managed Services Cloud space to consult with clients around technology needs, quotes, bids and advisory, bridging the gap between sales and technical teams, by understanding client needs, helping to design solutions, supporting the sales process, ultimately ensuring successful private and hybrid Cloud deployments and managed services implementations. This role represents an opportunity to transition into a Pre-Sales Consultant and subsequently into a Solution Architect role with a growing business. Role: We are seeking an ambitious Technical Consultant with a background in IT Support/Engineering, on a career path into Pre-Sales and Solution Architecture. This position requires a generalist with broad technology experience. The candidate should possess a sound understanding of various technologies without being limited to a specific vendor. This role is ideal for a well-rounded technologist who thrives in a fast-paced environment, enjoys solving complex problems, and excels at building trusted relationships with clients. As a Technical Consultant, you will work closely with clients to understand their business needs and deliver tailored solutions across a broad spectrum of technologies including Microsoft platforms, infrastructure, cybersecurity, networking, cloud services, and modern workplace solutions. Key Responsibilities: • Act as a trusted advisor to clients, providing technical guidance and strategic input across a range of IT domains., • Support (or lead where possible) the design and implementation of solutions in:, • Microsoft 365 & Azure, • Infrastructure (on-prem & hybrid), • Cybersecurity frameworks and tools, • Networking (LAN/WAN, firewalls, VPNs), • Cloud migration and management, • Modern Workplace technologies, • Collaborate with internal teams (engineering, support, sales) to ensure seamless delivery of services., • Conduct technical assessments, audits, and workshops with clients., • Produce high-quality documentation including solution designs, implementation plans, and client reports., • Stay current with industry trends and emerging technologies to continuously improve service offerings. Experience and Qualifications • Proven experience in a client-facing technical role, ideally within an MSP or consulting environment., • Certifications such as Microsoft Certified: Azure Solutions Architect, CompTIA Security+, Cisco CCNA, or similar are a plus., • Experience in a pre-sales or technical consulting role within the IT managed services industry., • Strong technical background with expertise in cloud computing, networking, cybersecurity, end point management and IT infrastructure., • Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences., • Proven ability to build strong relationships with clients and internal stakeholders., • Strong problem-solving skills and attention to detail., • Ability to work independently and as part of a collaborative team., • Relevant certifications (e.g. Azure, Intune, O365, Sentinel, Networking)., • Experience with ITSM tools and frameworks (e.g., ITIL)., • Familiarity with managed services contracts and service level agreements (SLAs). Strong generalist knowledge across: • Microsoft technologies (M365, Azure, Windows Server), • Infrastructure and virtualization (VMware, Hyper-V), • Cybersecurity principles and tools (e.g., EDR, SIEM, MFA), • Networking fundamentals (TCP/IP, routing, switching), • Cloud platforms (Azure, AWS, GCP), • Modern workplace solutions (Intune, Teams, SharePoint) If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

Salesforce Developer Financial Services | Uxbridge (Hybrid) Salary: 50,000 60,000 Our client, a market-leading Financial Services business based in Uxbridge, is seeking an experienced Salesforce Developer to join their dynamic and collaborative team. With innovation at the heart of everything they do, theyre looking for someone whos had previous in the financial sector. As a Salesforce Developer, youll play a key role in the design, development, and implementation of Salesforce solutions that drive efficiency and support the companys continued growth. Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components. Manage integrations between Salesforce and third-party applications using APIs, REST, and SOAP. Maintain data integrity through automation, validation rules, and data cleansing initiatives. Support Salesforce configuration activities, including Flows, Process Builder, and Reports/Dashboards. Provide technical documentation, testing, and deployment support across the full development lifecycle. Stay updated with Salesforce releases and recommend new features or best practices. Proven experience as a Salesforce Developer within a commercial environment. Strong understanding of Salesforce Sales Cloud and Service Cloud and Financial Services Cloud Solid knowledge of Salesforce integrations, APIs, and data management practices. GitHub) and Agile project methodologies. Salesforce Platform Developer I certification (Platform Developer II desirable).

Salesforce Developer Financial Services | Uxbridge (Hybrid) Salary: 50,000 60,000 Our client, a market-leading Financial Services business based in Uxbridge, is seeking an experienced Salesforce Developer to join their dynamic and collaborative team. With innovation at the heart of everything they do, theyre looking for someone whos had previous in the financial sector. As a Salesforce Developer, youll play a key role in the design, development, and implementation of Salesforce solutions that drive efficiency and support the companys continued growth. Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components. Manage integrations between Salesforce and third-party applications using APIs, REST, and SOAP. Maintain data integrity through automation, validation rules, and data cleansing initiatives. Support Salesforce configuration activities, including Flows, Process Builder, and Reports/Dashboards. Provide technical documentation, testing, and deployment support across the full development lifecycle. Stay updated with Salesforce releases and recommend new features or best practices. Proven experience as a Salesforce Developer within a commercial environment. Strong understanding of Salesforce Sales Cloud and Service Cloud and Financial Services Cloud Solid knowledge of Salesforce integrations, APIs, and data management practices. GitHub) and Agile project methodologies. Salesforce Platform Developer I certification (Platform Developer II desirable).

Salesforce Developer Financial Services | Uxbridge (Hybrid) Salary: 50,000 60,000 Our client, a market-leading Financial Services business based in Uxbridge, is seeking an experienced Salesforce Developer to join their dynamic and collaborative team. With innovation at the heart of everything they do, theyre looking for someone whos had previous in the financial sector. As a Salesforce Developer, youll play a key role in the design, development, and implementation of Salesforce solutions that drive efficiency and support the companys continued growth. Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components. Manage integrations between Salesforce and third-party applications using APIs, REST, and SOAP. Maintain data integrity through automation, validation rules, and data cleansing initiatives. Support Salesforce configuration activities, including Flows, Process Builder, and Reports/Dashboards. Provide technical documentation, testing, and deployment support across the full development lifecycle. Stay updated with Salesforce releases and recommend new features or best practices. Proven experience as a Salesforce Developer within a commercial environment. Strong understanding of Salesforce Sales Cloud and Service Cloud and Financial Services Cloud Solid knowledge of Salesforce integrations, APIs, and data management practices. GitHub) and Agile project methodologies. Salesforce Platform Developer I certification (Platform Developer II desirable).

Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Motorola Solutions Video Security & Access Control division is hiring a Technical Support Specialist for its industry leading, disruptive Cloud Video & A

Linux system administration skills for on-prem and cloud-hosted systems. Customer Support Engineer II - Linux. Experience troubleshooting complex software problems across Windows and Linux OS platforms.

This is an exciting opportunity to play a key role in a major IT transformation project, providing technical expertise and hands‑on support across infrastructure, servers, and cloud environments. Ensure compliance with IT policies, procedures, and security requirements. Up to £47,000 | 12-Month F

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. Proven experience in a 3rd line or senior cloud/infrastructure support role, ideally within a Managed Service Provider (MSP) or enterprise-scale environment. This is a remote-base

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Senior Cisco Network Security Consultant – LAN / DC - £75,000-£80,000 + £5K Bonus – Homebased / London clients \n Why this business?\n Fast growing business with clear plan to double turnover in the next 3 years \n Working with some of the most talents Net Sec Consultants in the Chann

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Supporting 1st Line colleagues and acting as a mentor for more junior engineers. Are you someone who thrives in a fast-paced, client-facing support environment?. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ec

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

Senior Cisco Network Security Consultant – LAN / DC - £75,000-£80,000 + £5K Bonus – Homebased / London clients \n Why this business?\n Fast growing business with clear plan to double turnover in the next 3 years \n Working with some of the most talents Net Sec Consultants in the Chann

Product / Application Support Analyst. As the first point of contact for our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. Application Support Analyst – Join a Leading Software

Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Cloud Support Analyst - Shift Work. Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract.

Application Support Analyst – Join a Leading Software Solutions Provider \n Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. The company offers a supportive, growth-oriented culture with opportunities to progress into cloud consultancy, architecture, or leadership roles. This is a remote-based role comb

As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. Support upgrades, patches, and problem resolution across cloud platforms with