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  • Supervisor/Trainee Assistant Manager
    Supervisor/Trainee Assistant Manager
    9 hours ago
    £14–£15 hourly
    Full-time
    Strawberry Hill, Richmond upon Thames

    The Rifleman, Twickenham is hiring a Full-Time Bar Supervisor/Trainee Assistant Manager! 40 hours per week | £15 per hour About us: The Rifleman is a proper community pub tucked away in Twickenham, with a focus on great beer, good company and a welcoming atmosphere. We’re closed now while we give the pub a new lease of life, but the plan is to be back open by the beginning of November with a great selection of cask ales, craft beers and lagers, alongside live music, pub quizzes and plenty of rugby! We’re a small, friendly team looking for someone who wants to be part of building a brilliant local pub. About you: We’re looking for a friendly, enthusiastic and reliable Supervisor/Trainee Assistant Manager who enjoys chatting with customers and takes pride in running a great pub. Previous bar experience is essential, ideally with some supervisory experience. An interest in cask ale and craft beer would be a big bonus, but most importantly, we’re looking for someone with a positive attitude who enjoys being part of a community pub. The role: • 40 hours per week, including evenings and weekends., • £15 per hour., • Supporting the day-to-day running of the pub., • Opening and closing, cash handling and stock management., • Serving customers, changing barrels and maintaining beer quality., • Helping lead a small team and creating a welcoming atmosphere for our regulars and new customers alike. We’re looking for someone who wants to get involved, take ownership and help make The Rifleman a fantastic local. Interested? Drop us a message with your CV and a little bit about yourself. We’d love to hear from you! The Rifleman 7 Fourth Cross Road, Twickenham, TW2 5EL

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  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    15 days ago
    £14.82 hourly
    Full-time
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

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  • Self-Employed Cleaner – Premium Residential Cleaning
    Self-Employed Cleaner – Premium Residential Cleaning
    24 days ago
    £13.5 hourly
    Part-time
    London

    20 Cleaning Co. Ltd is a growing premium cleaning company providing high-quality residential and property cleaning services across London. As our client base continues to grow, we are looking for experienced, reliable and detail-focused self-employed cleaners to join our team. Many of our clients live in high-end apartments and residential developments, so we are particularly interested in cleaners with previous hotel, luxury housekeeping, serviced apartment or high-end residential cleaning experience. At E20 Cleaning Co., a high-end clean isn't simply about completing a list of tasks. Attention to detail, presentation, consistency and excellent customer service are all important parts of the E20 standard. You will provide professional cleaning services in our clients' homes, with opportunities to also work on deep cleans, end of tenancy cleans, after builders cleans and other E20 Cleaning Co. projects. Your responsibilities may include: • General residential cleaning, • Cleaning and presenting kitchens and bathrooms to a high standard, • Dusting, polishing and wiping surfaces, • Vacuuming and mopping, • Making sure rooms are left clean, tidy and well presented, • Deep cleaning when required, • Following client instructions and E20 Cleaning Co. service standards, • Reporting any issues or concerns promptly, • Communicating professionally and respectfully with clients, • Taking pride in delivering a consistently high standard of work We are looking for cleaners who take genuine pride in their work and understand the attention to detail expected when working in premium homes and residential developments. The ideal candidate will have: • Previous professional cleaning experience, • Hotel, luxury housekeeping, serviced apartment or high-end residential cleaning experience is highly desirable, • Excellent attention to detail and presentation, • The ability to work efficiently without compromising quality, • A professional, friendly and respectful manner, • Reliability and excellent punctuality, • The ability to work independently and follow instructions, • Good communication skills, • Availability across several weekdays, • Willingness to travel to clients within their agreed working area, • The right to work in the UK, • References that can be verified A DBS check may also be required for certain assignments. This is a flexible, part-time self-employed opportunity. Hours will vary depending on client bookings and are not guaranteed. We are particularly interested in cleaners who are looking for flexible part-time work and would like the opportunity to build up regular hours as E20 Cleaning Co. continues to grow. There may also be opportunities for additional hours through deep cleans, end of tenancy cleans, after builders cleans and larger cleaning projects. ###

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