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  • Macmillan Engagement and Patient Involvement Programme Manager
    Macmillan Engagement and Patient Involvement Programme Manager
    3 days ago
    £40000 yearly
    Full-time
    Croydon

    LOCATION: Mitcham Road and other locations across six South- West London boroughs, Richmond, Kingston, Wandsworth, Merton, Croydon, and Sutton RESPONSIBLE TO: Chief Executive Officer of Croydon BME Forum RESPONSIBLE FOR: 3 x Engagement and Patient Involvement Team Members SALARY: £40,000 per annum HOURS: 37.5 hours per week LENGTH: Until January 2027 with possible extension Context of the Role: The Programme Manager leads the delivery of the Can You C Me Project across six South West London boroughs. The role exists to reduce cancer inequalities, improve personalised care, influence system-level change and strengthen culturally competent support for Black and ethnically diverse communities. The Programme Manager oversees day-to-day service delivery, manages the Engagement and Patient Involvement team across multiple boroughs, builds strategic partnerships with healthcare, voluntary and community organisations, and ensures that people affected by cancer receive person-centred, timely and appropriate support. Croydon BME Forum, in partnership with Macmillan Cancer Support, is addressing ethnic inequalities in health and social care through this project. The team is based in the community, working alongside healthcare, faith, and voluntary sector partners to provide tailored support following a cancer diagnosis. Now in its third and final year, the project builds on the successes of the first two years, reflecting on what has been achieved and examining the impact on healthcare inequalities, while continuing to deepen and broaden its reach across South West London. The Programme covers Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth, all within the South West London Integrated Care System. The Programme Manager is responsible for leading three Engagement and Patient Involvement Team Members, each managing two boroughs, and ensuring consistent, high-quality delivery across all areas. For the remainder of the project, the team will plan and deliver three borough-specific conferences in Sutton, Merton, and Richmond. These events will raise awareness of cancer treatment and support issues affecting BME communities, amplify patient and community voices, and drive actionable change to improve access, experience, and outcomes for people affected by cancer. Key Responsibilities: 1. Programme Leadership and Strategy Lead the programme’s strategic direction and ensure activity aligns with project aims, contract, Macmillan standards and ICS priorities. Lead mobilisation, development and delivery of the service across six boroughs. Ensure the programme meets operational, financial and contractual requirements. 2. Stakeholder Engagement and System Partnerships Work closely with CNSs, GPs, primary care teams, hospital cancer leads, commissioners and voluntary sector partners. Consult with decision makers, healthcare leaders, and community leaders to ensure programme relevance and integration. Represent the programme at borough, ICS and community forums. 3. Team Leadership and Workforce Development Line manages three Engagement and Patient Involvement Team Members, ensuring manageable workloads and consistent quality. Provide supervision, guidance and support on complex cases, safeguarding and escalation. Promote a positive, inclusive team culture and support development. 4. Community Engagement and Co-design Build relationships with grassroots groups, faith communities, local leaders and culturally diverse networks. Lead co-design and lived experience involvement across the programme. Support the team to plan and facilitate high-quality steering groups, focus groups and listening events. 5. Service Delivery Oversight Oversee delivery of assessments, signposting, one-to-one support and group interventions. Ensure culturally competent, person-centred delivery across boroughs. Support the planning and delivery of cancer conferences. 6. Training, Education and Cultural Competence Deliver or support training for healthcare professionals and community partners on cancer inequalities and culturally sensitive care. Work with Macmillan and clinical partners to embed learning into local pathways. 7. Monitoring, Evaluation and Reporting Lead on the collection, monitoring and analysis of programme data and insights. Produce high-quality evaluation reports, borough summaries and KPIs. Use insight and community voice to identify gaps and inform improvements. 8. Governance and Risk Management Ensure robust processes, safeguarding protocols, and administrative systems are in place. Identify, manage and escalate risks appropriately. 9. Legacy, Sustainability and Long-term Impact Develop a sustainability plan to ensure the programme’s learning, partnerships, and approaches continue beyond the funded period. Embed structures, processes and tools that support long-term adoption of culturally competent, personalised cancer support. Produce legacy resources such as toolkits, training modules, frameworks and evaluation summaries. Build capacity across healthcare, community and voluntary sector partners to sustain improvements. Document and share best practices and system learning to influence future service development. Person Specification A - Application form I – Interview C – Certificate (original evidence) Qualifications and Experience Experience in health, social care, community development or voluntary sector roles (essential). A/I Experience supporting people affected by cancer or long-term conditions (desirable). A/I Training or experience in personalised care, inequalities or community engagement (desirable or willingness essential). A/I Experience Experience managing or leading a team. A/I Experience working with people affected by cancer, long-term conditions or experiencing health inequalities. A/I Experience developing partnerships with healthcare professionals and community organisations. A/I Experience facilitating focus groups, consultations or co-design work. A/I Experience delivering or supporting training. A/I Experience using data and insight to monitor, evaluate or shape a programme. A/I Knowledge Understanding of cancer inequalities and barriers faced by Black and ethnically diverse communities. A/I Knowledge of personalised care and cancer support pathways. A/I Understanding of safeguarding, confidentiality and data protection. A/I Knowledge of voluntary and community sector roles. A/I Skills and Competencies Strong report writing skills A/I Strong interpersonal and communication skills. A/I Ability to motivate, supervise and develop a team. A/I Skilled in facilitating groups and co-design work. A/I Strong organisational and time management skills. A/I Ability to use data for decision making and reporting. A/I Comfortable working independently and across multiple sites. A/I Ability to build long-term, trust-based partnerships. A/I Personal qualities Compassionate, culturally aware and committed to health equity. I Emotionally resilient and able to work under pressure. I Flexible, proactive and solution-focused. A/I Willing to work some evenings/weekends and travel across boroughs. A/I

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  • Sales Administrator
    Sales Administrator
    6 days ago
    £25000 yearly
    Full-time
    Bethnal Green, London

    Based at our Head Office in Stepney Green City Rooms is London’s most prominent provider of co-living accommodation. For over 15 years, we have provided thousands upon thousands of Londoners with the very best value accommodation that the city has to offer. Today, we are looking to build on our customer centric approach, with the addition of a dynamic and skilled Administrator to provide on-going support to our high energy sales team. Key responsibilities: · Registering brand new enquiries, both over the telephone and electronically. · Uploading Marketing details to our website and lettings platforms · Accurately recording and processing new customer information. · Assisting our customers to promptly and successfully submit their reference information, both over the telephone and electronically · Assisting the department with the collection, management and analysis of key sales performance data. · Assisting the sales team to successfully manage the key inventory. · Assisting the sales team with the update, smooth running and organisation of their diaries About you: · You have a love of people and your professionalism, organisation and commitment to providing the best possible service to our clients will mirror and enhance our existing core values. · You have Excellent English and are a brilliant communicator · A team player but also has the ability to work under your own initiative. We offer our employee the following benefits*: · Fresh fruit available each day · Staff Benefits Discounts scheme · Enhanced annual leave with length of service · 1 day off on your birthday & 1 wellness day off per year Qualifications Strong communication skills in English Proficiency in Microsoft Office Suite, particularly Excel Experience in sales support or administration Ability to manage multiple tasks and prioritize effectively Attention to detail and strong organizational skills Familiarity with CRM software and sales tracking tools Job Types: Full-time, Permanent Pay: From £25,000.00 per year Additional pay: Bonus scheme Benefits: Company pension Employee discount Schedule: Monday to Friday Weekend availability

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  • Domiciliary Care Coordinator
    Domiciliary Care Coordinator
    16 days ago
    Full-time
    Cranbrook, Ilford

    Ask Care Ltd is recruiting for an experienced Care Coordinator for its Redbridge, London Branch. Ask Care Ltd is a well-established Domiciliary Care agency that provides home carers to clients, helping them to continue living safely and independently in their own homes. Applicants must have held a Care Coordinator position in a domiciliary care agency for at least one year as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running. The Care Coordinator's duties will include: • Accepting care packages and assigning care workers to service users in an appropriate manner., • Producing care workers rotas and managing Birdie software., • Ensuring that service user files up to date., • To manage the rotas and workloads of the carers., • Telephone monitoring and service user visits and ensuring service quality., • Liaising with clients, local authorities and other external organizations, over the telephone and via email., • Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date., • To carry out On Call duties, overnight and at weekends, on a rota basis as determined by the management., • When On-Call, provide telephone support and assistance to care Workers and Service Users; be available to be called out as necessary; check call alerts system morning / midday / evenings at weekends., • To work flexibly as required by the needs of the service., • Attend meetings as required. The role of Care Coordinator is a key role in the organization that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview: Essential Skills and Experience • Minimum of one years’ experience as the Care Coordinator of a domiciliary care industry., • Efficient in computer and basic technical skills., • An experience of scheduling and coordinating a team of care workers using an electronic Monitoring system Birdie would be desired. Language Requirements; • Able to speak and understand Hindi and Punjabi

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  • Nursery Cook
    Nursery Cook
    1 month ago
    £27000–£29000 yearly
    Full-time
    London

    A BRAND NEW MODERN NURSERY BASED IN SE1. We are collaborative, fun, and inclusive. Needs a Nursery Chef for Monday to Friday 8 AM to 5 PM We currently have an exciting opportunity for a motivated and ambitious Chef with a real passion for food. Maryam’s would like an experienced Chef to join our 62-place nursery in Borough. What we can offer you: • Excellent London living salary and regular salary reviews, starting salary upto £29,000, • Free uniform provided, • Brand new modern office setting, • A brilliant team and work culture, providing regular social events and company perks to our staff. We consider ourselves to be like a family, therefore we care about our staff and their wellbeing, • A generous employee referral scheme. Any employee who successfully refers a candidate to us who starts full-time will receive a payment of £1000! The ideal candidate must have: • Has a passion for cooking and Children!, • Has some understanding of environmental health standards, • Shares our passion for encouraging children to eat healthily, • Ability to use initiative, • Has a Level 3 Qualification in Food Safety (or is willing to work towards), • Work in co-operation and partnership with the Nursery team and parents to encourage a healthy and nutritious diet, • Ensure that budgetary requirements are met, • Having an active role in leading the cookery club sessions with children Responsibilities • Prepare and cook nutritious meals for children, ensuring adherence to dietary requirements and food safety standards., • Supervise kitchen staff and manage food production processes to maintain high-quality service., • Lead and train team members in culinary techniques and kitchen operations., • Maintain cleanliness and organization of the kitchen, including proper storage of ingredients., • Collaborate with other staff to create a welcoming dining environment for children. About us At Maryam’s, we place immense importance on providing well-balanced, healthy food for children. Our eco-conscious designed nursery has a built-in Kitchen with a fresh herb garden. If you share the same passion as us and want to create nutritious meals with fresh organic ingredients we would like to hear from you. As a Nursery Chef working with us, you can expect a competitive salary, excellent training and development as well as a caring and passionate place to work .

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  • CQC Register Manager Experienced
    CQC Register Manager Experienced
    1 month ago
    £15–£18 hourly
    Part-time
    Barking

    Registered Manager Job Description: Part-Time Registered Manager Location: Barking Position Type: Part-Time (14 hours) Hourly Rate: £16/hr Work Location: In person at KAF, we are a care organisation built on compassion, dignity, and empowerment. Our mission is to ensure that every individual we support lives a life of choice, independence, and respect. We believe that outstanding care starts with strong values, and we are looking for a registered manager who shares our vision. We are currently seeking an experienced and dedicated registered manager to join our domiciliary care agency located in Barking. As the registered manager, you will be responsible for the overall management and delivery of high-quality care services to our clients. You will lead, support, and inspire a dedicated team of a care coordinator, team leader, and support staff to deliver person-centered, high-quality care. This role requires a proactive leader with excellent communication, organisational, and people-management skills, committed to promoting a culture of excellence, compassion, and continuous improvement. Responsibilities: Oversee the day-to-day operations of the domiciliary care agency. Ensure compliance with all relevant regulations and standards. Develop and implement policies and procedures to maintain high standards of care. Recruit, train, and manage a team of care staff. Conduct regular performance evaluations and provide feedback and support to staff. Manage budgets and resources effectively. Build and maintain positive relationships with clients, their families, and other stakeholders. Monitor and review care plans to ensure they meet the individual needs of clients. Maintain accurate records and reports. Handle any complaints or concerns in a timely and professional manner. Continuously seek opportunities for improvement and development of the agency. Requirements: Previous experience as a registered manager in a domiciliary care setting or an aspiring manager ready to take on a new challenge. Excellent leadership and management skills. Strong understanding of relevant regulations and standards. Ability to manage budgets and resources effectively. Excellent communication and interpersonal skills. Proficient in IT and record-keeping. NVQ Level 5 in Health and Social Care or equivalent qualification. Passion for providing high-quality care to vulnerable individuals. Must be willing to undergo an enhanced DBS check. If you are a motivated and experienced Registered Manager or an aspiring manager ready to look for a new challenge, please apply now with your CV to:

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