Commercial music jobs in United Kingdom

Main Purpose The Other Palace is looking for motivated and enthusiastic Restaurant Team members for our first in house restaurant. This is an invaluable role where you will provide excellent customer service and support our kitchen team in making sure all food orders are taken accurately, (most importantly allergen information), as well as ensuring the front of house area is kept clean and inviting to all guests as well as providing a friendly, vibrant atmosphere. This is a split role, so duties will also include working in the kitchen, so experience of food preparation and food hygiene will be required and further training in this can be provided if necessary. The Restaurant Team are an integral part of the restaurant, ensuring we always adhere to high food hygiene and service standards. The Other Palace are firm believers in creating a ‘family feel’, where being supported in personal and career development will always be catered for where possible. The key elements of the role include: 2. Greeting customers on arrival, providing great customer service for the duration of their experience including but not limited to: taking orders accurately and in a timely manner, ensuring you are always aware of any menu items that are unavailable. Having up to date knowledge of allergen changes to menu recipes or new ‘Specials’. Knowledge of the drinks menu would also be 3. Ensuring the front of house area is clean, and set up ready for service 3. Ensuring the restaurant area is always free from hazards in line with Health and Safety protocol. 4. Working a rota which will include shifts in the kitchen, aiding chefs with food preparation and cleaning duties during and outside of service 5. Accurate use of the till system, and cash handling (training will be provided) 6. Knowledge of the events and performances in the building to give an all-round experience. 7. Any other duties appropriate to the post and under the Equalities Act with due considerations to any employees with a “protected characteristic” and within the framework of equal opportunities. General Information The Other Palace is operated as part of Bill Kenwright Ltd. One of the largest commercial theatre producers in the UK. The Other Palace is a lively, friendly, and inventive venue in London Victoria, featuring a 312-seat main theatre and a 120-seat studio theatre as well as a bar and restaurant. The venue is a place where the next generation of theatre-makers are encouraged, supported, and celebrated with a particular emphasis on new musical theatre. In October 2021 The Other Palace was acquired by Bill Kenwright Ltd from Andrew Lloyd Webbers LW Theatres Group. The venue both produces its own productions as well as hosting and supporting new writing, new musicals, workshops, and engagement activities. Having previously been leased to outside caterers, this new venture sees the Restaurant being opened in house for the first time under the management of Bill Kenwright LTD. This is a unique opportunity to be involved in the start-up of our restaurant, helping to shape and nurture this empty space into a hub of the venue and become part of the ‘event’ in its own right.

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

- New Opening Co-op Live - Biggest indoor arena in the UK - £15 - £15.50 per hour + paid holidays As we gear up to opening our doors, we’re excited to announce we are looking for experienced CDPs to support the concept kitchen teams in their mobilization of the venue. Helping to develop and produce commercially viable, creative, and innovative consistent products ready for opening, which will drive growth and enable us to be ahead of our competitors. Our brigade of chefs will be working in brand new kitchens responsible for preparing, cooking, and serving a high quality, dining menu for over twenty-three thousand covers on event days, supporting us in creating the best live music experience in the UK. This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends. Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! Chef de Partie - £15 - £15.50 per hour Co-op Live Arena- Rhubarb Hospitality Collection by OVG.