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We are looking to recruit a passionate and motivated Senior Support Worker to join our dedicated team in Reading. You will provide person-centred care and support to individuals with learning disabilities in all aspects of everyday life and to assist them in enjoying a wide range of activities. Senior Support Worker duties include: • Supervising, managing and mentoring a team of staff, • Developing and sustaining warm and trusting relationships with service users, • Encouraging service users to engage in a range of exciting social activities, both within and outside of their homes, • Providing personal care, administering medication and lone working, • You will be required to support with overseeing staff deployment and rotas and to work in a flexible manner yourself including working some evenings and weekends., • Working closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support, • Facilitate service user engagement, involvement and peer support, • Ensure that there are robust methods of quality monitoring This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. A minimum of 2 years’ experience is an essential requirement for this role. You must have skills in positive communication and engagement and be able to demonstrate unconditional positive regard for variety of people we support. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture. Vacancy Reference Number: 89668 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Senior Residential Childcare Worker for Children with Disabilities Location: Winnersh, Reading Contract: Permanent; Full-Time Salary: £31,000 – £32,000 per annum We’re looking for committed and compassionate Senior Residential Childcare Workers to join our team and new home in Winnersh. You’ll support children living in our homes, helping them build confidence, feel safe, and develop key life skills. As a Senior Residential Childcare Worker, you will be supported to deliver high-quality, child-centred care to children with disabilities, ensuring their safety, wellbeing, and development, in line with their Care Plans, regulatory standards and the Home's Statement of Purpose. In the absence of the Registered Manager and Deputy Manager, you will lead the team to deliver high-quality care and support in line with Brighter Homes’ values, policies, and best practice guidance. You will support staff to comply with regulations, including The Children’s Homes (England) Regulations and Guide to the Quality Standards Key responsibilities of the Senior Residential Childcare Worker include: • Assisting in the overall daily running of the home and contributing to planning and coordinating activities during a shift as required., • Contributing to and participating in providing quality care and life experiences., • Safeguarding and promoting the wellbeing of children., • Supporting children in developing life skills and work towards independence goals, as identified in their Care Plans., • Responding to and managing behaviour responses, that may be challenging, using therapeutic approaches., • Supporting children with washing, bathing, getting dressed, eating and drinking, and accessing activities., • Ensuring quality and consistency of children’s records., • Act as the key worker for allocated children, ensuring their individual care plans and risk assessments are implemented, reviewed, and that their emotional, social, and developmental needs are met., • Participating in care, education and (where applicable) health reviews of children., • Establishing a good standard of communication and relationship with external stakeholders (including professionals and children’s families)., • Ensuring that medication is administered in line with the children’s plans, company policy and in line with Ofsted regulations., • Supporting children to attend activities outside of the home., • Participating in the on-call rota. The ideal candidate will: • Already hold a Level 3 Children Residential Childcare qualification (or equivalent)., • Have a passion to work with young people who sometimes demonstrate behaviours that challenge., • Have a genuine desire to improve lives and promote self-esteem., • Demonstrate excellent communication skills and empathy., • Have the ability to stay calm under pressure and work flexibly., • Maintain confidentiality., • Be familiar with legislation within regulations for children and young people., • Possess strong written and recording skills., • Be flexible to work across all different shift patterns., • Have previous experience of working with children essential.

Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life Are you skilled in complaint handling and providing excellent customer service We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you’re interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: • Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays, • Contribution to Gym membership (on completion of probation), • Attractive defined benefit pension scheme, • Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: • Determine whether complaints are eligible for review and communicate decisions to students;, • Request and obtain documentation and information from higher education providers, students and student representatives;, • Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;, • Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes;, • Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: • Excellent written and oral/ telephone/video call communication skills., • Excellent interpersonal skills., • A customer service focus., • High level of accuracy and attention to detail., • Ability and willingness to learn new processes and procedures with a positive attitude., • Resilience to work in a demanding and high-volume environment., • Comfortable with technology and with the ability to adjust to new and changing IT systems and processes., • Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Autism Support Worker Location: Wokingham Start Date: ASAP Pay Scale: £90.Are you a caring and proactive Autism Support Worker looking to make a positive difference in education? Do you have experience supporting children with autism or communication needs? A supportive Specialist School

Requirement: Minimum 6 months UK experience working with children & young people About the Role We are currently recruiting for a dedicated and professional Family Support Worker to work across Reading. This rewarding role involves direct work with children, young people, and families in a variety of settings including family homes and residential homes. This position would suit someone confident, organised, and experienced in managing sensitive situations while prioritising safeguarding and child welfare at all times. Key Responsibilities Conduct unannounced welfare visits to ensure the safety and wellbeing of children and young people Supervise and facilitate contact sessions between children and family members Provide practical and emotional support to families within their homes Work within residential settings to support young people where required Accurately record observations, reports, and any safeguarding concerns Maintain professional boundaries while building positive working relationships Liaise with social workers and other professionals as requiredEssential Requirements Minimum 6 months UK experience working with children and young people Strong understanding of safeguarding and child protection procedures Ability to manage challenging or sensitive situations calmly and professionally Excellent written and verbal communication skills Driver preferred due to travel requirements across Reading (not essential) ...

Are you passionate about supporting young people who benefit from a more personalised approach to education? Quantum Scholars is seeking compassionate, engaging, and adaptable SEND Tutors / SEMH Learning Mentors to deliver tailored 1:1 support for pupils accessing alternative provision across Wokingham and the wider Berkshire area. This is a rewarding opportunity to have a meaningful impact on a young person's educational journey by helping them rebuild confidence, reconnect with learning, and achieve positive outcomes. We welcome applications from experienced tutors, teachers, learning mentors, SEN specialists, intervention staff, youth workers, pastoral teams, HLTAs, TAs, and other professionals with experience supporting children and young people with additional needs. About the Role You will provide 1:1 support to primary or secondary-aged pupils who are currently outside of mainstream education. Many of the learners we support may present with: • SEND, • Autism (ASC), • ADHD, • SEMH needs, • Behavioural difficulties, • School refusal or anxiety, • Medical needs Sessions are delivered either within the pupil's home or in appropriate community settings during school hours. Key Responsibilities • Deliver engaging, personalised sessions tailored to individual learning needs, • Support pupils academically, emotionally, and socially, • Build positive and trusting relationships with young people, • Help learners regain confidence and re-engage with education, • Adapt planning and delivery to suit different learning styles, • Provide support in core subjects, including English and Maths Why Join Quantum Scholars? • Flexible part-time opportunities to fit around your availability, • Rewarding work with visible, lasting impact, • Opportunity to support pupils who thrive outside traditional classroom settings, • Varied and meaningful work across Wokingham and Berkshire, • Ideal for experienced educators seeking greater flexibility and autonomy What We're Looking For • Experience supporting children or young people with SEND, SEMH, or additional needs, • Excellent communication and relationship-building skills, • A patient, resilient, and adaptable approach, • Background in tutoring, teaching, mentoring, youth work, pastoral care, or intervention support, • Enhanced DBS on the Update Service (or willingness to obtain one), • Full Right to Work in the UK, • Ability to travel for in-person sessions across Wokingham and surrounding areas QTS and formal teaching qualifications are welcomed but are not essential for all opportunities. A degree in a relevant subject area is desirable. Please note: Unfortunately, we are unable to offer Skilled Worker visa sponsorship for this role. Apply Today If you are passionate about helping young people overcome barriers to education and are looking for a flexible role where you can make a genuine difference, we would love to hear from you. Submit your most up-to-date CV today, and a member of the Quantum Scholars team will be in touch shortly.

Are you passionate about supporting young people who need a different approach to education? Quantum Scholars is looking for compassionate, engaging, and adaptable SEND Tutors / Learning Mentors to provide personalised 1:1 support for pupils currently accessing alternative provision across Wokingham and the surrounding Berkshire areas. This is a highly rewarding opportunity to make a genuine difference in a young person's life by helping them rebuild confidence, re-engage with learning, and achieve positive educational outcomes. We welcome applications from experienced tutors, teachers, learning mentors, SEN specialists, intervention staff, youth workers, pastoral staff, HLTA's, TA's, and professionals with experience supporting children with additional needs. About the Role You will work on a 1:1 basis with primary or secondary-aged pupils who are currently outside of mainstream education. Many of the learners we support have additional needs including: • SEND Autism (ASC) ADHD SEMH needs Behavioural challenges School refusal/anxiety Medical needs Sessions take place either within the pupil's home or in suitable community settings during school hours. What You'll Be Doing • Delivering engaging 1:1 sessions tailored to each learner's needs Supporting pupils academically, emotionally, and socially Building positive, trusting relationships with young people Helping students develop confidence and re-engage with education Planning and adapting sessions to suit individual learning styles * Providing support in core subjects including English and Maths Why Join via Quantum Scholars? • Flexible part-time opportunities that fit around your schedule Rewarding work where you can see real impact Opportunity to support pupils who thrive outside traditional classrooms Varied and meaningful work across Wokingham and Berkshire Ideal for experienced educators looking for more flexibility and autonomy What We're Looking For • Experience supporting children or young people with SEND or additional needs Strong communication and relationship-building skills Patient, resilient, and adaptable approach Experience in tutoring, teaching, mentoring, youth work, pastoral care, or intervention support Enhanced DBS on the Update Service (or willingness to obtain one) Full Right to Work in the UK Ability to travel for in-person sessions across Wokingham and surrounding areas QTS and teaching qualifications are welcomed but are not essential for all opportunities. A degree in a relevant subject area is desirable. Please note: Unfortunately, we cannot offer Skilled Worker visa sponsorship for this position. Apply Today If you're passionate about helping young people overcome barriers to education and want a flexible role where you can make a lasting difference, we would love to hear from you. Submit your most up-to-date CV today and a member of the Quantum Scholars team will be in touch shortly.

GLL are currently recruiting a Senior Lifeguard to join our team at Rivermead Leisure Centre. As a Senior Lifeguard youll oversee a team oflifeguardswho youll act as a mentor and role model to be responsible for some staff training. Senior Lifeguard's have real attention to detail as youll be ensuring the safety of our customers as well as the cleanliness of the pool environment. Senior Lifeguard's are responsible maintenance and preparation of areas and equipment as appropriate, so youll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as youll often be the first point of contact for customers. Health and safety is paramount therefore attendance at regular pool training sessions is a must. ASenior Lifeguard job can't be underestimated, and neither can the responsibility that comes with this vitallifeguardingrole if you're calm under pressure, highly responsible and natural with people from all walks of life, this is your chance to develop your career with the UKs leading leisure provider. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player NPLQ What youll do: Supervise the lifeguard team You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Change accordingly Industry leading rates of pay Opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us.To make sure were having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location. TPBN1_UKTJ

Residential Childcare Worker for Children with Disabilities Location: Winnersh, Reading Contract: Permanent; Full-Time Salary: £26,000 - £28,200 per annum We're looking for committed and compassionate Residential Childcare Workers to join our team and new home in Winnersh. You'll support children living in our homes, helping them build confidence, feel safe, and develop key life skills. As a Residential Childcare Worker, you will be supported to deliver high-quality, child-centred care to children with disabilities, ensuring their safety, wellbeing, and development, in line with their Care Plans, regulatory standards and the home's Statement of Purpose. You will be part of a team that delivers high-quality care and support in line with Brighter Homes' values, policies, and best practice guidance. You will comply with regulations, including The Children's Homes (England) Regulations and Guide to the Quality Standards. Key responsibilities of the Residential Childcare Worker include: Assisting in the overall daily running of the home and contributing to planning and coordinating activities during a shift as required. Contributing to and participating in providing quality care and life experiences. Safeguarding and promoting the wellbeing of children. Supporting children in developing life skills and work towards independence goals, as identified in their Care Plans. Responding to and managing behaviour responses, that may be challenging, using therapeutic approaches. Supporting children with washing, bathing, getting dressed, eating and drinking, and accessing activities. Ensuring quality and consistency of children's records. Participating in care, education and (where applicable) health reviews of children. Establishing a good standard of communication and relationship with external stakeholders (including professionals and children's families). Ensuring that medication is administered in line with the children's plans, company policy and in line with Ofsted regulations. Supporting children to attend activities outside of the home. The ideal candidate will: Be willing to work towards or already hold a Level 3 Children Residential Childcare qualification (or equivalent). Have a passion to work with young people who sometimes demonstrate behaviours that challenge. Have a genuine desire to improve lives and promote self-esteem. Demonstrate excellent communication skills and empathy. Have the ability to stay calm under pressure and work flexibly. Maintain confidentiality. Have an awareness of legislation within regulations for children and young people. Possess strong written and recording skills. Be flexible to work across all different shift patterns. Previous experience of working with children is desirable. TPBN1_UKTJ

Autism Support Worker - Reading Are you.. Interested in helping young children with Autism and other co-exisiting needs? Passionate about making a difference? Aspirations of working in the education sector?A great opportunity is available for an Autism Support Worker in a lovely school in Reading. You will be working directly with students who need assistance in the classroom. The school caters for students who have a rage of complex needs. These range from autism, ADHD, learning difficulties and behavioural difficulties. The role is to start ASAP! The role: This a role where no two days are the same and where every day will bring something new. The school requires a positive, enthusiastic and resilient individual to join their team. As a classroom assistant, you would be directly involved in helping children in the classroom with their daily tasks and help maintain a positive and engaging learning environment. You will be required to help the class teacher prepare learning materials and lessons for the day and help keep track of children's progress. This is a great opportunity for aspiring psychologists, teachers or therapists. Those with an interest in the education sector will also benefit from this valuable experience. Graduates will be considered. The ideal Autim Support Worker: Would have some experience working with SEN children Be patient, nurturing and keen to learn Have excellent communication skills Understand the importance of Safeguarding Bring a fun element to the classroomKey Information: Reading ASAP Start Mon - Fri role Full time - long term £90 - £110 per day Autism Support Worker If you are interested in this role, you can apply directly to this advert. Autism Support Worker - Reading - ASAP Start

Are you passionate about supporting young people who benefit from a more personalised approach to education? Quantum Scholars is seeking compassionate, engaging, and adaptable SEND Tutors / SEMH Learning Mentors to deliver tailored 1:1 support for pupils accessing alternative provision across Wokingham and the wider Berkshire area. This is a rewarding opportunity to have a meaningful impact on a young person's educational journey by helping them rebuild confidence, reconnect with learning, and achieve positive outcomes. We welcome applications from experienced tutors, teachers, learning mentors, SEN specialists, intervention staff, youth workers, pastoral teams, HLTAs, TAs, and other professionals with experience supporting children and young people with additional needs. About the Role You will provide 1:1 support to primary or secondary-aged pupils who are currently outside of mainstream education. Many of the learners we support may present with: • SEND Autism (ASC) ADHD SEMH needs Behavioural difficulties School refusal or anxiety Medical needs Sessions are delivered either within the pupil's home or in appropriate community settings during school hours. Key Responsibilities • Deliver engaging, personalised sessions tailored to individual learning needs Support pupils academically, emotionally, and socially Build positive and trusting relationships with young people Help learners regain confidence and re-engage with education Adapt planning and delivery to suit different learning styles * Provide support in core subjects, including English and Maths Why Join Quantum Scholars? • Flexible part-time opportunities to fit around your availability Rewarding work with visible, lasting impact Opportunity to support pupils who thrive outside traditional classroom settings Varied and meaningful work across Wokingham and Berkshire Ideal for experienced educators seeking greater flexibility and autonomy What We're Looking For • Experience supporting children or young people with SEND, SEMH, or additional needs Excellent communication and relationship-building skills A patient, resilient, and adaptable approach Background in tutoring, teaching, mentoring, youth work, pastoral care, or intervention support Enhanced DBS on the Update Service (or willingness to obtain one) Full Right to Work in the UK Ability to travel for in-person sessions across Wokingham and surrounding areas QTS and formal teaching qualifications are welcomed but are not essential for all opportunities. A degree in a relevant subject area is desirable. Please note: Unfortunately, we are unable to offer Skilled Worker visa sponsorship for this role. Apply Today If you are passionate about helping young people overcome barriers to education and are looking for a flexible role where you can make a genuine difference, we would love to hear from you. Submit your most up-to-date CV today, and a member of the Quantum Scholars team will be in touch shortly.

Wake Night Support Workers - ( with a possible start date end of June) Location: 5 Miles from Reading & Shinfield Rate: £13.21 per hour Permanent | Full-time | 40 hours per week (rota-based) Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We are recruiting Support Workers to join our service in Llandudno, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference! Service User Interests The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including: Arts and crafts Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc. Holidays and short breaks Walks in the local park and community Cooking and baking to develop life skills You will: Deliver person-centred support in line with individual support plans Assist with daily living skills and personal care where required Promote independence, dignity, and wellbeing Support activities, appointments, and community access Maintain accurate records and work effectively as part of a team Work a rota including evenings, weekends, bank holidays, and sleep-ins Who We’re Looking For We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. No previous experience? No problem! If you have the passion, we’ll provide full training and a structured induction programme. Requirements Willingness to work towards Level 2 QCF (Social Care Wales registration) Ability to work unsociable hours on a rota basis Drivers desirable but not essential Enhanced DBS required (paid for by CareTech) What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grant Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies

This is a great opportunity to join the Thames Water Occupational Health & Wellbeing team to manage increasing service demands and ensure the occupational health service delivery can develop further to meet business needs. This is predominantly a field-based role where you will be required to travel to several of our operational sites in and around the Reading and Thames Valley area. There will be a particular focus on our staff based at our site offices and corporate buildings. This is a key role in our organisation where our aim is to provide occupational health best practice, and we are making a measurable difference to the health of our employees. We believe here at Thames Water that our people are the key to success, and we require a highly effective candidate that has the natural ability to work both as part of great team and to stand out as an exceptional individual. What you’ll be doing as an Occupational Health Advisor Providing professional and timely advice to HR managers and supervisors to assist their management of absence. Participating in case conferences with managers/supervisors as appropriate, including regular meetings with HR and management, and educating managers on proactive ways of reducing sickness absence. Liaising with the Occupational Health doctor as appropriate, and consulting with other professionals when required. Conducting health screening and health surveillance medicals and utilise opportunities to provide individual health advice/health promotion. Carrying out risk assessments (DSE, Pregnant worker and musculoskeletal). Participating in the planning and delivery of health promotion/education initiatives at both a local and organisational level. Complying with NMC guidelines on professional issues and clinical supervision. Maintaining accurate statistics for reporting monthly activity to identify areas of improvement and meet agreed Key Performance Indicators. Understanding the implications of current relevant government health and safety employment legislation and approved codes of practice, and advising on practical implementation. Responding professionally to all people who may have dealings with the Occupational Health. Base location: Reading - Hybrid, with travel around London Working pattern: 36 Hours - Can be done over 4/5 days What you should bring to the role To thrive in this role, the criteria you’ll need is: You must be a registered Nurse with a Degree or Diploma in Occupational Health – preferably the Specialist Community Public Health Nursing (SCPHN) qualification in OH) Occupational Health qualification recorded on part 3 of the Nursing and Midwifery Council (NMC) register. Highly motivated, able to work autonomously and as part of a team within a commercial environment. Have good clinical knowledge and experience of case management, health screening/surveillance (including audiometry and spirometry) & undertaking health risk assessments. A sound knowledge of relevant legislation, regulatory and operational requirements. You will be personable with excellent verbal and written communication skills and the ability to build relationships within all areas of the business. You will be able to work on your own initiative and manage your own time. You should also be competent in Microsoft packages and ideally familiar with clinical databases such as the Cohort software system. What’s in it for you? Competitive salary from £50,000 to £55,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more

Aspiring Psychologist - Mental Health Support Worker If you're dreaming of becoming a Clinical, Educational, or Child Psychologist, this is your chance to get stuck in, build real experience, and make a genuine difference- every single day. We're on the lookout for an Aspiring Psychologist - Mental Health Support Worker to join a fantastic specialist school in Reading. The students here have a primary diagnosis of Autism, alongside co-existing needs like mental health challenges, speech and language difficulties, and emotional/behavioural regulation. In short? They need someone like you. Someone who is passionate and interested in making a difference. The role: Supporting students in the classroom-helping them stay engaged, focused, and confident Providing hands-on, practical support tailored to each student's individual needs Assisting with interventions (think speech & language programmes, emotional regulation strategies, and structured routines) Helping students navigate social situations and build communication skills Being a consistent, encouraging presence in their school day Why This Role is a Game-Changer for Aspiring Psychologists This isn't shadowing. This isn't observing. This is real experience. You'll: Work closely with students with Autism and complex needs See psychological theories play out in real life (and learn what actually works!) Gain invaluable experience for careers in Clinical Psychology, Educational Psychology, Speech & Language Therapy, or Mental Health Services Build confidence, resilience, and seriously impressive skills What We're Looking For Someone curious, proactive, and ready to learn Patience, empathy, and the ability to connect with young people A calm, positive attitude-even when things get challenging Bonus points if you've got experience with Autism or SEN (but not essential!) The Best Bits Every day is different-expect small wins, big breakthroughs, and plenty of proud moments Work alongside a supportive team who genuinely care Make a real, visible difference in young people's lives Walk away with experience that actually sets you apart Ready to Take the First Step? If you're serious about a future in psychology and want experience that truly matters, this is your moment. You can apply directly to this advert and you will be contacted if you are short-listed. Specialist School in Reading ASAP Start £95 - £110 per day Full Time Small class sizes Amazing hands on experience Term Time Only Apply now and start building the career you've been studying for. TPBN1_UKTJ

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care. The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management. Environment & Water Our environment and water portfolio is primarily a UK based business delivering project, programme and commercial management services to regulated water/wastewater clients and the Environment Agency. Our work stretches across the entire project lifecycle, from pre-contract cost estimating and benchmarking to post contract QS services and commercial assurance. For project and programme management we deliver capital projects on behalf of our clients, both internal and external that range from several hundred thousand pounds in value to major projects and programmes worth over £0.5billion. Additionally we are the home of the cost intelligence service, a specialist team of data analysts and economists who provide expert advice across all sectors on inflation and indexation. We currently work with around half of the UK’s regulated water and wastewater companies. Overview of the role Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is a global consultancy whose people do exactly that. As a ECC Project Manager you will be responsible for the entire scope required for successful delivery of projects including: appraisal, planning, detailed design, construction and delivery phases. To deliver these by complying with HM Treasury Governance and processes specifically; Project Management, Health & Safety, Commercial, Risk & Value, Budget. Manage a delivery team and all key stakeholder. What you will contribute to the team: • Active stakeholder management to clarify requirements and agree project objectives and priorities. Maintain stakeholder involvement in key decisions, • Manage project risk and opportunities effectively - take responsibility for the identification, allocation and management of the project risk and opportunities, taking effective mitigation measures to reduce risk, • Be accountable for the commercial objectives specific to the project - ensure necessary reporting & information is delivered on time, to the required standard, • Maintain excellent communications with the client and wider programme team, • Be responsible for the project programme. Work with multidisciplinary delivery teams to update the programme as required Candidate Specification Essential: • A degree in engineering or project management subject, • A relevant professional qualification with the APM or Prince 2, • Full Membership, or working towards full membership of a relevant chartered body; MAPM, MCIWEM, MICE, MCIOB, MRICS etc, • Project management experience across a range of disciplines, contract/procurement, • Experience of managing projects within the Water and Environment Sector, • Experience of NEC contracts and their practical application Desirable: • Excellent written and oral communication, • Able to foster and promote collaborative working relationships, • Experience of working ‘client side’ for the Environment Agency, DEFRA or other RMA’s would be an advantage We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Employee ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Position: Retail Security Officer Location:Wokingham Pay Rate: £14.10 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T259) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

We are looking to recruit a passionate and motivated Senior Support Worker to join our dedicated team in Reading. You will provide person-centred care and support to individuals with learning disabilities in all aspects of everyday life and to assist them in enjoying a wide range of activities. Senior Support Worker duties include: Supervising, managing and mentoring a team of staff Developing and sustaining warm and trusting relationships with service users Encouraging service users to engage in a range of exciting social activities, both within and outside of their homes Providing personal care, administering medication and lone working You will be required to support with overseeing staff deployment and rotas and to work in a flexible manner yourself including working some evenings and weekends. Working closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support Facilitate service user engagement, involvement and peer support Ensure that there are robust methods of quality monitoring This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. A minimum of 2 years' experience is an essential requirement for this role . You must have skills in positive communication and engagement and be able to demonstrate unconditional positive regard for variety of people we support. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture. Vacancy Reference Number: 89696 . Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas . TPBN1_UKTJ

Contract type:Permanent – Full Time 42hours per week(average) Working Pattern –Days-working on rolling rota of 3 consecutivedays on and 3 consecutivedays off(8am to 8 pm). About Us Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. About Friends Place, Calcot Friends Place, Calcot is more than just a care home - It’s a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care. Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility. Located in the heart of Calcot, Reading, our home features a cinema, a salon, a tea room and a vibrant bar designed to create a warm and homely environment where residents feel safe, valued, and supported. As our home grows we have an opportunity for Senior Care Assistants to join us. Joining us as a Senior Care Assistant, you will be working as part of a dedicated team and will act as a key worker for a named group of residents. You will assist with formulation and maintenance of resident’s care plans to deliver person-centred care, unique to each individual, and support and enable our residents to maintain key skills, personal interests, independence, choice, and dignity, so that they can lead fulfilled lives. You will make sure our residents are safe and comfortable. You will act as a champion for their safety and dignity. You will support the Care Manager with leading the team in providing quality, individualised care for our residents in line with procedures and policies. You will make sure that clear, accurate records are kept. You’ll follow our procedures for administering and dispensing medication You will maintain a safe, clean workplace and follow infection control protocols. To succeed in this role, you will need great communication and interpersonal skills, so that you can form great relationships with your residents and effectively handover information to colleagues. Number and digital skills are also required along with the ability to problem solve and adapt to situations, and to recognise and report situations where there might be a need for safeguarding. You will have at least 2 years’ experience in a care setting, ideally with an NVQ Level 3 or equivalent, or working towards it. You will be able to take the initiative, be hardworking, have a compassionate nature and a positive can-do attitude. We’ll provide you all the outstanding training and tools that you need; all we ask is a willingness to learn and a genuine enthusiasm to encourage others to live their lives to the full. This isn’t just a job; it’s about making a difference to older people’s lives every day. Why Join Friends of the Elderly? This is a unique opportunity to shape the culture and success of our newest care home, leaving a lasting impact on residents’ lives and the community. In return for your hard work and dedication, you can look forward to a wealth of benefits: Group Pension Plan, with a 6% contribution from us. Generous annual leave. Wellbeing support through various initiatives, including an assistance programme offering coaching and counselling support. Learning, development, and progression opportunities. Retail discounts to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earned. Health cash plans for you and your family. Cycle to work scheme. Long service awards that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Evening, weekend, and bank holiday enhancements to pay. Uniforms are provided Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same. Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference. We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK. Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply

Are you passionate about supporting young people through personalised, 1:1, flexible education? Quantum Scholars is currently seeking compassionate, engaging, and adaptable EOTAS Tutors to provide tailored 1:1 support for pupils accessing Education Other Than At School (EOTAS) provision across Wokingham and the wider Berkshire area. This is a highly rewarding opportunity to make a genuine difference in a young person's life by helping them rebuild confidence, re-engage with learning, and achieve positive educational outcomes in a setting that works for them. We welcome applications from experienced tutors, teachers, learning mentors, SEN specialists, youth workers, pastoral staff, HLTAs, TAs, intervention staff, and other professionals with experience supporting children and young people with SEND. About the Role As an EOTAS Tutor, you will deliver personalised 1:1 sessions to primary or secondary-aged pupils who are currently unable to access mainstream education. Many of the learners we support may present with: • SEND Autism (ASC) ADHD SEMH needs Behavioural challenges School refusal or emotionally based school avoidance Anxiety * Medical needs Sessions are delivered during school hours, either within the pupil's home or in suitable community settings. Key Responsibilities • Deliver engaging, tailored learning sessions that meet individual needs Support pupils both academically and emotionally Build positive, trusting relationships with young people Help learners regain confidence and develop a positive attitude towards education Adapt teaching approaches to suit different learning styles and needs Provide support in core subjects, including English and Maths Monitor progress and provide feedback where required Why Join Quantum Scholars? • Flexible part-time opportunities to suit your availability Meaningful work with a visible and lasting impact Opportunity to support pupils who thrive outside traditional classroom environments * Varied and rewarding work across Wokingham and Berkshire What We're Looking For • Experience supporting children or young people with SEND, SEMH, or additional needs Excellent communication and relationship-building skills A patient, resilient, and adaptable approach Background in tutoring, teaching, mentoring, youth work, pastoral care, or intervention support Enhanced DBS on the Update Service (or willingness to obtain one) Full Right to Work in the UK Ability to travel for in-person sessions across Wokingham and surrounding areas QTS and formal teaching qualifications are welcomed but are not essential for all opportunities. A degree in a relevant subject area is desirable. Please note: Unfortunately, we are unable to offer Skilled Worker visa sponsorship for this role. Apply Today If you are passionate about helping young people overcome barriers to education and are looking for a flexible role where you can make a genuine difference, we would love to hear from you. Submit your most up-to-date CV today, and a member of the Quantum Scholars team will be in touch shortly.

Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life Are you skilled in complaint handling and providing excellent customer service We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you’re interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Behaviour Support Worker - Reading Want a role where you can make a real difference every single day? This vibrant and engaging specialist school is looking for a Behaviour Support Worker in Reading to join their team, supporting children aged 5-16 with a range of additional needs. About the School This is no ordinary school. It's a fun, supportive, and inclusive environment where children are encouraged to be themselves, build confidence, and succeed at their own pace. The pupils here may struggle with social, emotional, and mental health needs, alongside learning differences such as ADHD and communication challenges but with the right support, they thrive. The Role As a Behaviour Support Worker, you'll play a key part in helping students stay engaged in learning and on track with their personal development goals. You will: Support students in the classroom to stay focused and engaged Help manage behaviour in a positive, proactive way Deliver and reinforce tailored interventions and development plans Build strong, trusting relationships with students Support social skills, communication, and emotional regulation Work closely with teachers and support staff to create a consistent approach What We're Looking For A calm, patient, and positive attitude A genuine interest in supporting children with additional needs Confidence in managing behaviour and building rapport Experience with children or young people is helpful, but not essential An interest in education, psychology, or youth work is a bonus The Details Behaviour Support Worker Reading £90 - £110 per day ASAP Start Full time role Long Term

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Children’s Social Worker – Child Protection and Safeguarding. Excellent assessment, communication, and report writing skills.

We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. Access to wellbeing and support tools. As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deli

As a Children’s Social Worker at Northamptonshire Children’s Trust, you’ll join a supportive learning culture, be able to influence change, challenge others and share your expertise. You will be an experienced qualified, registered social worker, who has completed your ASYE and have the commit

The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We expect all employee

This is an agency role, suitable for a qualified Social Worker with experience supporting young people transitioning from Children’s to Adult Social Care. Excellent communication and report-writing skills. Adult Social Worker – Preparing for Adulthood.

We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues wh

Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice. Dedicated Employee Experience Progress – Here to support TP journey. Supporting the bank’s way of working to help as many customers as possible.

We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues w

Welfare Cleaner - Construction Site (Farnborough GU14).Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Barker Ross is currently recruiting for a Welfare Cleaner to work on a busy construction site in Farnborough (G

Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. Career Development: Ongoing support to help you grow your skills and develop. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they ne

Employment Type: Permanent Hours: Full Time (36 hpw ) and Part Time (24 hpw ) Working Pattern: Nights Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. Wellbeing s

Career Development: Ongoing support to help you grow your skills and develop. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded. We’ll give you

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.We are seeking a dedicated and reliable Cleaners to join our team.Brayton Academy Doncaster Road Selby YO0 9QS.The ideal candidates will play a crucial role in maintaining cleanliness and

Job Title: Nursery Assistant (Supply) Location: Henley (flexible / supply basis) Contract Type: Temporary / Flexible / Supply About the Role <b

If you bring the right values, we’ll give you all the training and support you need. Warm, supportive team environment. Support with meals and hydration.

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. Market leading paid carer’s leave, up to 2 weeks off

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you bui

No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone who requires support to achieve their goals and outcomes - whatever they may be! Each person we support has different support requirements, so your role as Support Worker may include

Job Description We are looking for aCare & Support Workerto join us here at Southern Housing on the Isle of Wight. You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.