Are you a business? Hire complaints candidates in Chelmsford
Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high profile ME’s and ombudsman cases. ...
Complaints Handler Company: AXA Retail Location: HaverhillContract Type: Full time, 37.5 hours per week. Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No ...
This role will involve assisting the Risk and Compliance Team with file reviews, management of client complaints and notifications to insurers. It will include acting as a point of contact for ...
Oversee a Customer Panel encouraging customer engagement to review new processes, be involved in testing new systems and handling of complaints.12. Monitoring and responding to Google Reviews.13. To ...
Working alongside your centralised team you will ensure Complaints are resolved and customer disputes that are deemed fair and clear in resolution. You will be responsible for assisting customer ...
Be receptive to complaints or problems, research, resolve customer complaints within given parameters, and be aware of possible solutions to make informed decisions and own the problem * Agree and ...
Investigate complaints, monitor and challenge for preventative measures. * Challenge processes to ensure we constantly improve * Process Customer Orders and checking colleagues order entry. * Process ...
Investigating and responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses * Undertake required risk assessments, health and safety checks and ...
Be receptive to complaints or problems, research, resolve customer complaints within given parameters, and be aware of possible solutions to make informed decisions and own the problem * Be able to ...
Levels of complaints received and resolution of complaints. * Compliments recorded. * Develop and maintain close working relationships internally with colleagues and externally with brokers and ...
Manage and respond to client and third party enquiries and complaints * Assist with all aspects of legal service quality, regulatory compliance and risk management * Administering core processes ...
Participate in client reviews and interdisciplinary meetings, addressing complaints. * Perform a mix of office and community-based duties. * Execute quality monitoring visits and calls to clients
Promptly responding to internal or external complaints, addressing any anti-social behavior, and reporting risks accordingly. Reporting Line: Service LeadLone Working: YesWorking from Home: NoNumber ...
Resolve customer queries/complaints * Route planning Skills: * Experienced team leader or assistant manager * Great leadership skills * Great communicator Benefits: * Yearly performance related bonus
Resolve customer inquiries, complaints, and escalations effectively and efficiently. * Process orders, returns, and exchanges accurately and in a timely manner. * Assist customers with product ...
... complaints and vendor complaints and make recommendations for corrective and preventative actions, and to follow up on the implementation of those recommendations. Key Skills/ requirements Basic ...
... complaints, and queries from customers * preparing letters, presentations, and reports * supervising and monitoring the work of administrative staff * processing invoices and managing office budgets ...
Maintain positive customer relations and successfully resolve customer complaints and issues. * Manage software delivery projects related to OMS About You The successful candidate will have exposure ...
To be the responsible person in managing child protection concerns and complaints. To liaise with Local Authorities, School, Health, and other professionals to achieve best outcomes for children
Handling all customer queries and complaints and ensuring they are resolved to achieve customer and company requirements. * Responding to queries from new and existing customers relating to vehicle ...
Resolving queries and complaints from customers * Ensuring all invoice information is up to date * Processing all work to end of month deadlines * Other Ad-Hoc duties relating to the position The ...
To give expert professional advice and support to businesses promoting compliance through education, enforcement, and investigation of complaints. * To lead projects or multi-disciplinary operational ...
Process orders over the phone Deal with enquiries via phone, live chat and emails Deal with occasional complaints General administrative tasks. Develop and increase product knowledge. Personal Skills ...
... complaints related to client sites • Prepare short and long term business forecasting • Review and improve processes and procedures where it will add value to the business • Ensure ERP / CRM is ...