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Operations Manager Customs Brokerage Location: Dover Salary: £50,000 (Negotiable) Job Type: Full-time, Permanent PSM Recruitment is working with a leading customs brokerage business to recruit an experienced Operations Manager to take full responsibility for their Dover office. This is a senior, hands-on leadership role, acting as the first-line decisionmaker for the site and playing a key role in driving operational excellence, compliance, and team development. The Role You will oversee day-to-day operations, ensuring productivity, accuracy, and service delivery are aligned with wider business goals. A strong focus of the role is on departmental structure, process improvement, automation, and people development, working closely with team leaders, specialists, and senior leadership. Key Accountabilities Full responsibility for the daily operational performance of the Dover office Ensure high standards of productivity, accuracy, and compliance across all teams Work closely with the Brokerage Director and leadership team to implement policies, procedures, and systems Line manage Team Leaders and Specialists, aligning objectives and supporting mentoring across the declarant network Design and implement a framework for specialist roles, including tailored job descriptions aligned to individual skill sets Oversee systems automation and process improvements to increase efficiency and accuracy Build and maintain strong operational relationships with customers, both new and existing Ensure adequate staffing and coverage for the 24/7 shift system, including weekend on-call rota Key Responsibilities Lead by example, ensuring adherence to company policies and procedures Create, maintain, and improve Standard Operating Procedures (SOPs) Liaise with HMRC and other relevant authorities to facilitate customs clearance Produce and support weekly and monthly operational reports for Directors Conduct monthly internal reviews with key stakeholders to share best practice and drive continuous improvement Manage holidays, absences, return-to-work interviews, and HR documentation Carry out 1-2-1s, appraisals, and performance management processes Stay up to date with import, export, and transit legislation through industry webinars and seminars Act as the single point of contact for audits, working closely with the audit team and organising training to close skill gaps Support key client relationships alongside the Operations Manager and senior stakeholders Ensure Team Leaders actively manage customer IOPs and internal instructions What to Expect Office-based role in Dover Smart / casual dress code A fast-paced and sometimes high-pressure environment, supported by an experienced leadership team Occasional travel to other offices to support business needs Attendance at customer meetings, sometimes involving overnight stays Out-of-hours working as required to meet operational demands About You You will be an experienced customs or brokerage operations leader, confident managing teams, improving processes, and working in a regulated, time-critical environment. Strong people management, stakeholder communication, and compliance knowledge are essential. TPBN1_UKTJ

Working for an impressive FTSE 100 Group, this is a brilliant opportunity for a Tax Reporting and Compliance Director to lead the function for the global group. Reporting to the Group Tax Director, this is an exciting opportunity to put your own mark and shape the team going forward. Using internal

A global leader in payments is seeking a Director for AML and Compliance Advisory Services in Greater London. The role encompasses global responsibilities for developing consulting solutions in AML and compliance, driving P&L growth, and providing expert guidance. The ideal candidate brings extensiv

A leading recruitment agency is seeking a Tax Director for a top 20 practice in Central London. This strategic leadership role involves shaping tax strategies, ensuring compliance across jurisdictions, and managing a high-performing tax team.

A leading financial services company seeks a Compliance Leader in Greater London to manage a robust regulatory program for International Credit and Fraud Risk. The role includes overseeing compliance risk management, leading a team of professionals, and collaborating with key stakeholders.

Campbell Tickell are pleased to be recruiting to the role of Assistant Director of Compliance & Building Safety at Islington & Shoreditch Housing Association. This role brings together all aspects of building safety and regulatory and legislative compliance. We are seeking a dynamic, highly skilled

Director Compliance • London, England, United Kingdom. CFGI is an established industry leader with the resources to successfully navigate today’s complex accounting, reporting, compliance and tax landscape. CFGI seeks a highly motivated tax director to join its UK tax team.

The role requires managing regulatory repairs and ensuring compliance while supporting a team to deliver effective services.

You take a pragmatic approach to compliance centered on a solid understanding of governance, ethics and compliance frameworks, thus enabling us to provide sound advice to our clients to help them meet the challenges they face and minimise risks in an effective, efficient, and coherent manner. We are

We are hiring a Director, Product Risk & Compliance to establish and run a strong, credible 1st Line product compliance capability within our Business Units. You will report directly to the Chief Product Officer and work closely with Product Directors, Product Managers, Compliance, Risk, Legal, and

A leading accountancy firm in Greater London is seeking a VAT Manager responsible for managing diverse client VAT portfolios and leading complex VAT advisory projects.Candidates should be ACA/CTA qualified with strong UK VAT skills and experience in team management.This role offers hybrid working wi

A leading professional services firm is seeking a Director for their Wholesale Banking - Non-Financial Risk & Compliance sector.

A construction engineering company is seeking a Director - Building Risk & Compliance to lead strategic initiatives and ensure regulatory compliance.

A leading biotechnology firm is seeking a GVP Compliance Lead to enhance regulatory compliance and oversee quality assurance activities. This role offers a flexible remote work option while working closely with key stakeholders to ensure compliance with global standards.

A leading crypto exchange is seeking a Head of Compliance for EMEA to drive the strategic direction of the compliance program across Europe. The role demands over 8 years of experience in compliance, preferably within financial services or FinTech, alongside strong problem-solving skills and the abi

A progressive financial firm in the UK seeks a Compliance Officer to take ownership of the compliance function and the MLRO role. Key responsibilities include ensuring compliance with laws, developing risk management strategies, and establishing AML policies.

Director of Quality & Compliance. Director of Quality & Compliance. This is a senior leadership role with real influence, reporting directly to the Managing Director and holding responsibility as.

If you have experience as a Compliance Manager, AML Officer, Risk Management Director, Regulatory Affairs Specialist, or Compliance Consultant, you might find this Compliance & MLRO, Director role a perfect fit for your skills and career aspirations. Are you ready to take on a pivotal role as a Comp

A growing fintech company in Greater London is looking for a Payroll Director to take full ownership of payroll across Europe. This senior leadership role demands 10+ years of experience in international payroll with a strong understanding of compliance and governance.

Birmingham, Bristol, Leeds, Manchester, Newcastle, Reading.The Business Tax practice at Deloitte is offering an exciting opportunity to join our national tax reporting and audit of tax team, based throughout the UK.The team consists of a group of tax reporting specialists who work with a wide range

A growing food and restaurant organization in Greater London is seeking an experienced Director of Human Resources. This role is pivotal in leading all HR functions, enhancing employee relations, overseeing recruitment, and ensuring compliance within the business.

A global biopharma company is seeking a digital transformation leader in the UK to drive technology, data, and AI strategies for their Legal & Compliance and WREF organizations. This position involves strategic leadership, team mentoring, and ensuring compliance with internal regulations.

Associate Director, GVP Compliance. The GVP Compliance Lead partners with the GCP and GLP Compliance leads to ensure oversight and timely execution of the BioMarin R&D Audit Program. They should ensure patient safety in pharmaceutical practices through a comprehensive strategy that integrates regula

Wholesale Banking - Non-Financial Risk & Compliance - Director. Wholesale Banking - Non-Financial Risk & Compliance - Director. Activating the Market: Develop and execute go‑to‑market strategies for new non‑financial and compliance risk management solutions.

A leading property investment platform is seeking a Compliance & MLRO, Director to lead compliance and anti-money laundering initiatives. You will oversee regulatory adherence, develop policies, and manage compliance risks within the real estate investment sector. The role requires extensive experie

A leading fire safety solutions provider in the United Kingdom is seeking a highly skilled Technical Director / Fire Engineer.

Our Banking Non-Financial Risk & Compliance team is at the forefront of addressing the most pressing market, risk and regulatory challenges faced by our clients. With a dynamic team of approximately 120 professionals, we cover retail, wholesale, and capital markets, working across Front Office, Risk

A leading fintech platform in London is looking for a Head of Compliance and MLRO to shape their compliance framework as they expand into the UK market. The role includes liaising with the FCA, establishing compliance frameworks, and fostering a culture of inclusivity and transparency in an AI-drive

Director - Global Trade Compliance page is loaded## Director - Global Trade Compliancelocations: PL - Warszawatime type: Full timeposted on: Posted Todayjob requisition id: R0024361At Elanco (NYSE: ELAN) – it all starts with animals!**As a global leader in animal health, we are dedicat

A leading UK accountancy firm is seeking a VAT Director to manage a diverse client portfolio in London. This role involves providing tax advisory services, overseeing VAT compliance, and leading a team within a dynamic, client-facing environment.

This role involves budgeting, financial reporting, treasury management, and ensuring compliance with regulations.

Are you ready to thrive in a dynamic, global environment? SimCorp offers a unique opportunity to join our finance team as a Director, Tax Reporting & Compliance. The Director, Tax Reporting & Compliance will be an integral part of our tax team, a specialized subset within Group Finance. As a Directo

A leading Investment Management firm in York and North Yorkshire is seeking an experienced Compliance professional. This role involves providing regulatory and technical advice on compliance issues related to client-facing activities. Ideal candidates will have senior level experience in Financial S

A fintech company is seeking a Head of Compliance Advisory to lead its compliance function and provide regulatory guidance across teams. You will ensure compliance with FCA expectations while driving a culture of excellence. The role demands over 8 years of experience in regulated environments and t

A global professional services firm is seeking an experienced Director for its London office, focusing on tax compliance and reporting.

A global healthcare technology leader is seeking a Director of Sustainability to manage sustainability initiatives in the EurAsia region.

The Regional Clinical Compliance (RCC) Director/Senior Director is responsible for implementing Global Clinical Compliance and Inspection Management strategy across BeOne Medicines Clinical activities at global, regional, country, site and/or study levels as applicable. Conducts trend analysis to id

A global real estate investment firm in the UK is seeking a skilled Junior Director in Tax Compliance & Reporting. You'll lead compliance efforts, manage relationships with tax authorities, and drive strategic tax initiatives.

A charitable foundation is seeking a Legal Director to join their legal team in London.

You will advise the business on key regulatory areas such as COBS, PROD, MiFID II, and Consumer Duty, providing pragmatic guidance on regulatory and business change initiatives while effectively managing compliance and regulatory risk. An excellent opportunity has arisen within the Wealth Management

A global technology firm is seeking a Director of Tax to lead tax reporting and strategic planning. This role connects with the CFO and oversees multi-jurisdictional tax compliance.

You take a pragmatic approach to compliance centered on a solid understanding of risk, regulation and compliance in healthcare and life sciences contests, thus enabling us to provide sound advice to our clients to help them meet the challenges they face and minimize risks in an effective, efficient,

Work closely with the Functional business leaders and Process-Aligned leaders, Tech, Privacy, Cybersecurity, Legal, and Compliance to ensure integration and regulatory compliance. The position is responsible for driving bold Tech, Data and AI strategies for GSK's Legal & Compliance and WREF organiza

We are looking for a senior hire to support and complement our existing Directors as client demand and project volume increase. Actively participate in the management, resourcing, and strategic planning for the export controls practice, working closely with other Directors. Identify and pursue oppor

Test compliance across licensing, safeguarding, H&S, and employment checks. Identify operational, financial, and compliance risks across users, insurance, security, and maintenance. You’ll diagnose risk, strengthen governance, and identify practical opportunities to improve compliance, performance

A leading consulting firm in the UK seeks a Director of Life Sciences Regulation in Manchester. This crucial role requires a background in healthcare compliance and a proven ability to deliver complex projects.