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Job Role: Credit Risk Analyst Location: Stockport or Edinburgh (Hybrid working: 2-4 days/month in office) Contract Length: 6 months (Possible Extension) Daily Rate: £500 per day (Inside IR35 via Umbrella) Are you a technically strong Credit Risk Analyst with a passion for turning complex data into strategic insight? We're recruiting for a contract opportunity within a leading UK energy provider's residential collections team, where you'll play a pivotal role in shaping a newly formed credit risk function. The Role You'll be the subject matter expert in credit risk, helping to build out a best-in-class capability from the ground up. Working alongside a team of skilled analysts, your focus will be on interpreting credit reference agency data and internal behavioural datasets to identify risk patterns, inform strategy, and support compliance requirements. This is a hands-on, strategic role requiring deep analytical expertise and the ability to upskill others through collaboration and mentoring. Key Responsibilities • Analyse customer behavioural data to identify emerging trends and patterns., • Evaluate current collections strategies to uncover weaknesses and provide actionable insights that drive performance improvements., • Detect early warning indicators of potential risks and opportunities, enabling proactive intervention through advanced data analysis., • Serve as the go-to expert for analytical tools and techniques across the Credit Risk and wider debt teams., • Develop and deliver insightful reports that explain historical debt performance and inform strategic decisions., • Experience in Credit Risk, ideally within a regulated industry., • Strong knowledge of Credit Reference Agencies and the ability to leverage their data for impactful analysis., • Experience in the Energy sector is advantageous but not essential., • Advanced proficiency in analytical platforms such as Databricks, Python, SQL, and Power BI, with expert-level skills in Microsoft Excel., • Proven ability to translate complex datasets into clear, actionable insights for senior leadership., • Excellent communication skills, both verbal and written, with the ability to tailor messaging to different audiences., • Self-motivated and proactive, capable of delivering high-quality analysis with minimal supervision. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site . Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project. The project: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on one of the most exciting and largest megaprojects in the UK, whilst being at the forefront of the UK's climate change agenda and energy policy. Sizewell C will be a 3.2-gigawatt power station generating low-carbon electricity for around 6 million homes, playing a key role in our energy future, supplying reliable, clean electricity for at least 60 years. This is an exciting opportunity to be involved right from the start of such a historic project. Work to date has primarily focused on enabling works for site readiness. Work is commencing with great speed in the following areas: road, rail, fencing, security, water systems, utilities, and the build of modular and industrial facilities. Our values shape the way we consult and define the people we want to join us on our journey, they are: Safety first - Going home safe and well: • You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards., • You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio., • You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives., • You will be responsible for implementing appropriate programme delivery environments, including people, organisation, process, information and technology, • You will be responsible for project budgets and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations., • You will support the operations director and other senior stakeholders to directly influence long term development of strategy for a function or business unit (BU), creating a sustainable business future., • You will lead your team effectively and develop others to reach their full potential., • You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub., • Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development., • Extensive experience in the successful delivery phase of major civil works/infrastructure projects and programmes., • Strong commercial and financial acumen., • Leadership and management experience of large, diverse teams., • Experience of managing relationships with key senior stakeholders. We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role. #LI-Onsite

📢Mapal Group is looking for a Madrid or Edinburgh based Head of End User People Solutions✨ The Head of End User Support reports directly to the Director of End-User Support and will lead regional teams (UK, Iberia, LATAM) to deliver exceptional support services, align operations with company goals, drive performance, and strengthen a multicultural and multilingual team culture. 📊Key Indicators: Track and report the main figures and metrics to provide insight into the department’s volumes and activities, including: 🔹Case resolution time and compliance with internal SLAs 🔹Customer Satisfaction (CSAT) 🔹Team performance (Quality Control checks) 🔹KPIs for process improvement projects 🔥Key Challenges: Managing a diverse workload with requests coming from multiple stakeholders (support, sales, customer success, product teams). 🔸Prioritizing between reactive customer support needs and proactive strategic initiatives. 🔸Adapting to evolving product releases and maintaining up-to-date knowledge of the ecosystem. 🔸Managing escalations effectively while balancing customer expectations and internal constraints. 🔸Supporting high-impact customers in a fast-paced and dynamic SaaS environment. 👤Main Assignments: Directly manage Team Leads, Tier 2/System Analysts, and Senior Support Specialists. 🔹Conduct regular quality checks and 1:1 meetings with team members to ensure high performance and engagement. 🔹Collaborate with Sales, Marketing, Customer Success, and Product teams to drive improvements based on customer feedback and insights. 🔹Define and align department strategy with company business objectives. Take part in case management during periods of high workload to support team performance. 🔹Establish and monitor KPIs across the department to track performance and identify areas for improvement. 🔹Oversee the resolution of critical customer issues and complaints; act as the final decision-maker for high-level escalations. 🔹Build and nurture a strong, values-driven team culture. 🔹Hire, mentor, and develop team leads to build a scalable and resilient leadership structure. 🔹Evaluate, implement, and optimise tools and systems to improve productivity and service quality. 🔹Identify workflow inefficiencies and lead the implementation of process improvements. 👤Person Specification: 🔸Minimum 7–10 years of experience in customer support or technical support roles, with at least 3–5 years in a senior management or departmental leadership position. 🔸Experience managing multicultural, geographically distributed teams, preferably across the UK, Iberia, and LATAM. 🔸Demonstrated ability to lead both in-office and remote teams. 🔸A strong track record of handling critical customer escalations, resolving high-impact issues, and acting as the final decision-maker in complex support cases. 🔸Experience working closely with Product, Sales, Marketing, and Customer Success teams to share insights and influence product/service improvements. 🔸ITIL Foundations basics needed. Demonstrated experience defining and executing support strategies, setting KPIs, and using data and tools to drive performance and service quality. 🔸Proven ability to lead change management initiatives, streamline workflows, and implement scalable support processes. Experience in a SaaS, hospitality tech, or enterprise software environment is highly desirable. 🔸Strong understanding of support-related tools and systems (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, or similar platforms). 🔸Fluent in English and Spanish (both written and verbal) is required. French is a plus. 🔸Able to navigate cultural nuances across regions and foster inclusive team dynamics. 🔸Frequent business trips will be required to Madrid/Edinburgh (depending on the location of the candidate). 🔸A passion for delivering exceptional user experiences and a deep empathy for customer needs. 🛠️Skills and Abilities: 🔹Relentless optimist with a solution-oriented mindset. 🔹Proactive and capable of taking ownership of challenges. 🔹Excellent communication and listening skills, with strong empathy for customers. 🔹Highly organized, rigorous, and able to synthesize complex information. 🔹Strong analytical skills and problem-solving abilities. 🔹Adaptability to a fast-paced, evolving SaaS environment. 🔹Bonus: Technical knowledge of integrations, APIs, or SaaS platforms. 🧠Competencies: 🔸Strategic Leadership: Design and execute a vision for support excellence. 🔸Cross-Functional Collaboration: Work effectively with Sales, Marketing, and Product teams to ensure aligned goals. 🔸Data-Driven Decision Making: Leverage metrics and reporting to enhance quality and efficiency. 🔸Crisis Management: Lead responses to critical issues with composure and clarity. 🔸Change Management: Guide the team through transitions and improvements in structure or process. 🌟 About Mapal At Mapal Group, you will find a fast-paced, agile, and multi-cultural work environment 🌍 where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer service ❤️ drives us to become the clear market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With our continued expansion, we seek qualified candidates who share our vision, values, and commitment to superior customer service and market growth 🚀. 💎 Our Values At Mapal, our culture is shaped by six core values: 🤝Commitment 🛎️Customer Obsession 👥One Team 🏅Ownership 💪Resilience 🌟Think Big These values drive everything we do, from supporting our customers to collaborating as a team. We look for individuals who bring passion, creativity, and ownership, embracing innovation to achieve ambitious goals. 🎯 Why Join Us? You will have the opportunity to work alongside talented professionals in a dynamic environment where your ideas and expertise will have a direct impact. We foster professional growth, encourage innovation, and celebrate success together as one team 🥳. ⚖️ We are committed to equal opportunities and creating an inclusive workplace where everyone is valued and respected ✨

Are you an experienced Health & Safety leader looking for a new challenge where you can make a tangible impact across an organisation that supports people and communities? We’re looking for a strategic, forward-thinking professional to lead and continuously improve our Health & Safety (H&S) function for our client. 6-month FTC This is a key leadership role responsible for devising, implementing and developing the organisation’s Health & Safety strategy. Reporting to the Director of People & Organisational Development, you will work closely with senior leaders, operational teams and external stakeholders to promote a proactive safety culture and ensure the highest standards of compliance, wellbeing, and continuous improvement. Location - Edinburgh (traveling will be required) Hybrid working – Yes Salary- £ up to £45800 Key Responsibilities Include: • Develop and implement a strategic H&S framework aligned with organisational goals., • Review and enhance policies, procedures, and systems to support health, safety and wellbeing., • Lead the incident management system, including reporting, investigation and trend analysis., • Prepare detailed reports for the Executive Team, Audit Sub-Committee and Board., • Ensure all Fire Risk Assessments and Evacuation Plans are current across offices, care homes and HMOs., • Monitor compliance with statutory requirements, including RIDDOR, and conduct regular inspections and audits., • Advise on the selection and use of PPE and ensure employee competency and training are maintained., • Collaborate with HR on health and wellbeing strategies, including risk assessments and workplace wellbeing programmes., • Oversee delivery and effectiveness of H&S training and communications., • Liaise with external agencies including HSE, SHR, contractors and suppliers to ensure best practice is maintained. What We’re Looking For: • Chartered Membership of IOSH and a NEBOSH Diploma (or equivalent)., • Qualifications in auditing and fire safety management (or willingness to achieve with support)., • A strong track record in a senior Health & Safety role with experience in both strategic and operational environments., • Knowledge of relevant H&S legislation and regulatory frameworks., • Experience of preparing board-level reports and influencing senior stakeholders., • A collaborative approach, with excellent interpersonal, communication and leadership skills., • Experience within public, voluntary or housing sectors is desirable. Key Skills & Competencies: • Strong analytical, planning and project management skills., • Ability to lead organisational change and embed quality frameworks., • Skilled in risk management, problem solving and decision-making., • Demonstrable commitment to continuous improvement and innovation., • Capable of engaging and motivating teams across multiple locations. Benefits: • Competitive salary, • Generous holiday entitlement, • Professional development opportunities, • Flexible working arrangements If you are passionate about creating safe, healthy and inclusive environments and want to make a lasting difference, we would love to hear from you.

We are IMPRESS. We believe everyone deserves a smile they’ll love. Join the IMPRESS Growing Team as an Dental Therapist and Help People Smile with Confidence! 🏆About Us: We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 140 locations, offering leading care and state-of-the-art technology. 🌟Why Join Us: • Attractive Compensation Package based on experience and expectations., • Participate in the medical teams' incentive plan to share in our success., • Modern, beautifully designed clinics with high-end equipment., • Special discounts & benefits on treatments, aligners, and products., • Comprehensive training for professional growth., • Dynamic, unique, and fast-paced environment with impressive career development opportunities. 🔥Responsibilities: • Be the face of IMPRESS, deliver a world-class experience for every customer., • Explain and determine the suitable treatment plans for patients., • Review aligner treatment plans., • Perform dental procedures, including fillings., • Examine medical records and take 3D scans., • Make follow up visits, put engagers and deliver treatments of aligners., • Submit the aligner diagnostics to our network for planning the treatment., • Work with the medical director in preparing cases for production and following up inquiries., • Educate patients on oral health practices., • Prescribe medication when necessary., • Responsible use and maintenance of dental equipment. 🎯Requirements: • Valid GDC registration number., • County/Shire licence and malpractice insurance required., • Proven experience in the orthodontic sector is a MUST., • Compliance with all dental and healthcare laws., • Calm and professional manner with patients., • Excellent communication skills., • Strong computer skills with healthcare applications., • Being able to travel across Glasgow and Edinburgh clinics to better support our patients.

My client is looking for an experienced Managing Director to lead the medical device manufacturing site in Scotland. This role offers the chance to guide a business in the medical device device market, ensuring operational excellence, strategic growth, and a culture of quality that embodies their brand values. The Role The Managing Director will provide strategic and operational leadership across all site functions, including Production, Logistics, Quality Assurance, Regulatory Affairs, and Facility Management. Implementing a value stream management approach, the role demands driving accountability, efficiency, and continuous improvement while meeting and exceeding financial, quality, safety, and compliance goals. The successful candidate will influence the strategic direction of the business, support the development of new products in collaboration with R&D, and lead the site’s capacity expansion to support current market growth. Additionally, the role involves championing cross-site process harmonisation and representing the business with customers, partners, regulators, and the parent board. Key Responsibilities • Lead site operations to achieve excellence in delivery, quality, safety, and compliance., • Promote best-practice sharing and process alignment across multiple sites., • Provide Financial, Risk Management and Product Safety oversight., • Report to the parent board on performance and the deployment of our strategy/key objectives., • Ensure compliance with all legal, ethical, and regulatory requirements. About You An inspiring and results-driven leader with extensive experience in regulated manufacturing (medical devices, pharmaceuticals, or a closely related industry) is essential. The ideal candidate will bring strong technical expertise, strategic vision, and the ability to deliver operational excellence through high-performing teams. Essential Qualifications & Experience • Minimum 3 years in a director-level role within a regulated manufacturing environment., • Technical degree in Chemistry, Chemical Engineering, or a closely related discipline., • Proven track record in operational management and business leadership., • Strong financial acumen with experience in budget control., • Excellent stakeholder engagement, influencing, and communication skills., • Proficiency in MS Office and statistical analysis tools.

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Job Summary: As an Account Director, you will be responsible for excellence in delivery across the entire programme of work for your client accounts. As a client account lead you will provide strategic counsel to clients, autonomously lead a cross-functional internal team and proactively seek opportunities to grow the account. Stepping up from the Associate Account Director role will see you take more of a defined leadership role within your accounts and across the MedEd team, with an increasing focus on the growth and development of your team members and maintaining wider client team satisfaction, and proactively seeking opportunities to grow accounts. Responsibilities: Client delivery • Go-to for clients, managing relationships and setting their expectations of the agency, • Accountable for the delivery of the entire programme of client work on at least two medium-to-large client accounts, with sponsor support, • Ensure work is delivered to the highest standard and within agreed timeframes and budgets, • Coach others to build/maintain positive client relationships and challenge your junior team to provide solutions to client challenges before you offer input, • Support your junior team to manage challenging client conversations as required, • Challenge clients as needed – ensuring only the best work is delivered, • Maintain knowledge of clients' business and external factors impacting it, providing counsel and shifting programme direction as needed, • Confidently formulate objectives and strategies for new client work, ensuring that programme strategy is pulled through, • Facilitate client meetings/workshops and manage challenging client conversations when required, • Be fearless and flexible in your approach – leading and executing a project, regardless of prior experience (or lack of) Business development • Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas to clients, • Identify new business opportunities outside of existing accounts, with the support of the internal cross-functional team, • Support the ongoing new business process, leading in the production of 1-2 credentials and/or RFP responses per year, • Lead development of content for the annual internal account planning process Team management • Develop your own authentic leadership style, instilling professional values and good working habits in your teams, • Inspire, motivate, and empower your team on a daily basis, leading by example and setting the standard for junior accounts team members, • Protect and promote our team culture, ensuring it is lived at every level through the Medical Communications team, • Facilitate and encourage cross-learning and sharing of best practices between team members, • Promote clear and free-flowing communication lines between accounts, MW, PM, creative, strategists and any other business functions active within your client accounts; support troubleshooting where issues arise, along with account Sponsors as required, • Provide coaching and mentoring to junior team members and manage their performance, • Support interviewing for new AAs – SAMs, • Line manage at least one accounts team member AA – SAM, providing day-to-day support and longer-term career development guidance Financial management • Take responsibility for financial management of your client business and participate actively in the monthly financial process, • Develop accurate budgets for clients and track resource use against available budget throughout the month, • Accurately forecast and proactively alert senior leadership to any changes/potential slowing down of business, • Ensure the profitability of your accounts, addressing any problems such as over-service or scope creep Agency environment • Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration), • Keep abreast of award-winning work and insights from other industries, sharing as appropriate, • Regular involvement in new business opportunities Required skills and experience: • Must have a degree in a scientific subject, and a strong scientific background, • Excellent business communication skills, including informal/formal presentation and writing skills, • Skilled in data communication and able to develop final documents and presentations, • Able to develop solutions to client needs and problems, with a strong work ethic and a track record of high-quality deliverables on schedule and on budget, • Leadership skills, with experience and capability to lead and develop junior staff (formal line management experience expected), • Ability to support and drive new business operations alone and as part of bigger team, • High energy, able to effectively operate in a fast-paced, growing and evolving environment Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, and pension contributions. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: ___. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more ___.

Purpose and objectives of the role This role is taking ownership of the company’s compliance to AS9100/ISO9001- ISO3485 – ISO14001 and co-ordinate and facilitate Health, Safety and Environmental (HSE) activities concerning our operated buildings (PCB, Sheet Metal, Electrical Mechanical Assembly), ensuring safety practices are adhered to throughout. Being the primary contact for all building-specific HSE matters for all managers and the primary interface for all relevant Audits and HSE inspections. Reports directly to the Managing Director and works with GMs on Divisional Quality and HSE Functions. Main duties and responsibilities • Ensure that the Zot Integrated Management Systems is operating consistently and effectively to the requirements of:, • IS9001, • AS9100*, • ISO13485**, • ISO14001, • Provide training, where appropriate, on new changing procedures, • Ensure Quality Management Systems and maintained and improved., • Q-Pulse Administration, • Manage the Calibration process., • Manage External Audits, • Manage Internal Audits, • Manage Document Control, • Manage Customer Database, • Manage Approved Supplier Database, • Ensure compliance with Regulatory Affairs meets legislative requirements., • Define standards for quality activities across the business, measuring and reporting to Senior Management., • Organise, manage and coordinate all audits and assessments by notified bodies., • Respond to external audits with recommendations from findings., • • Produce relevant and appropriate reports providing data., • Maintain awareness of new proposed legislation that impacts the business by communicating any changes to senior management., • Organise and take charge of Management Reviews., • Implementing & Maintaining Divisional & Company KPI’s, • Any other associated duties when necessary for the successful running of the business, • Support all health and safety-related matters., • As QHSE Manager, you will be appointed the role of Management Representative by top management of Zot Engineering Ltd. and fulfil the requirements specifically but not limited to the standards noted below: – IS013485**, • Ensure that processes needed for the quality management system are documented., • Report to top management on the effectiveness of the quality management system and any need for improvement, • Ensure the promotion of awareness of applicable regulatory and quality management system requirements throughout the organisation. ISO9100*, • Ensuring the quality management system conforms to the requirements of this International Standard, • Ensuring that the processes are delivering their intended outputs, • Reporting on the performance of the quality management system and opportunities for improvement, in particular to top management, • Ensuring the promotion of customer focus throughout the organisation, • Ensuring that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented. As QHSE Manager, you are identified as the management representative who shall have the responsibility and authority for oversight of the above requirements. Furthermore, as QHSE Manager and the management representative, you shall have the organisational freedom and unrestricted access to top management to resolve quality management issues., • Lastly, the responsibility of the QHSE Manager as the management representative can include liaison with external parties on matters relating to the quality management system. All employees may be required to carry out other tasks as necessary for the business. These tasks will be appropriate to their skills and experience and will not be unreasonable. Qualifications • Educated to Degree level or relevant industry experience. Skills • Ability to work on own initiative with a pro-active strategic approach to challenges., • Extensive experience working in a Quality/Regulatory Environment, • Attention to detail/thoroughness., • Excellent presentation/communication skills at all levels, • Working knowledge of Microsoft Office., • Knowledge of MRP/Q-Pulse, • Ability to influence management/individuals and teams to achieve desired goals and objectives., • Excellent oral and written communication/report skills., • Computer literate in Excel, Word, Outlook, and PowerPoint., • Effective Team player, • Ability to motivate and lead to achieve set goals., • Ability to take a systematic approach to daily operations., • Highly motivated and able to build close relationships internally and externally to achieve an end goal., • Systems focused., • Experience Previous experience within a busy manufacturing organisation as a Quality Engineer or Quality Assurance is preferable. Salary • £55k Why Zot? • Over 50 years of Engineering experience in all aspects of Manufacturing, • 30 days paid holiday per year (this includes 8 public), • Workplace pension scheme (when applicable), • Shift allowance (where applicable), • Excellent on-the-job training, • Sage Benefits offering an employee assistance programme and employee discounts in many stores., • Good transport links and on-site car parking, • Equal Opportunities Employer

Project Director - Construction Location: Edinburgh (with national travel) A fast-growing, award-winning UK business is looking for an experienced Project Director to lead multiple construction projects (interiors/retrofit/fit-out) of varying values from concept to completion, as well as the wider Project Management department. This is a fantastic opportunity to join a company that’s making a genuine impact in the built environment, delivering crucial compliance, safety, and quality for clients nationwide. About the Role You’ll be responsible for the oversight and full delivery of a portfolio of projects across your project management team, ensuring projects are completed on time, within budget, and to the highest quality standards. You’ll take the lead in client relationships, manage direct labour and subcontractors, and oversee all aspects of safety, compliance, and process adherence. You will work closely with the Pre-Construction and Client Relationships teams to take projects seamlessly from inception to delivery and handover. Key Responsibilities • Deliver projects to agreed timelines, budgets, and quality standards., • Manage valuations, forecasting, purchasing decisions, and cost control., • Build and maintain excellent client relationships, resolving issues promptly., • Lead and develop a high-performing team of Project Managers., • Oversee quality control, audits, and certification., • Ensure compliance with statutory regulations and internal processes., • Manage suppliers, subcontractors, and procurement effectively., • Promote and oversee the enforcement of health and safety standards on sites. What You’ll Bring • 5+ years’ experience in construction project management, ideally within main contracting or interiors/fit-out/retrofit/building fabric FM etc., • Proven track record of delivering multiple projects on time and on budget., • Excellent planning, budgeting, and prioritisation skills., • Strong leadership skills and the ability to manage teams and suppliers effectively., • First-class communication and client-facing abilities., • Relevant industry qualifications (BM Trada desirable). Why Join? • Competitive salary with bonus potential up to 50% of base., • Private medical cover and pension scheme., • Ongoing professional development, training, and mentoring., • Supportive, collaborative work culture with regular team events., • Cycle to work scheme and family-friendly policies. If you’re ready to take the lead on exciting projects and make a lasting impact, we’d love to hear from you.

Position: Funeral Director Location: Barclays Funeral Directors, Edinburgh. Job Type: Full-time, permanent, 38.33 hours per week. Salary: £29,638 per annum We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Barclays Funeral Directors. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships. Why This Role Matters At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community. Key Responsibilities: • Lead and conduct funeral services in a dignified, respectful, and professional manner, • Support families with empathy and guidance throughout the funeral process, • Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services, • Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards, • Oversee funeral logistics on the day, including timings, team direction, and venue setup, • Assist with coffin preparation, handling of the deceased, and chapel duties where required, • Provide leadership and mentoring to less experienced team members, • Support with local community engagement and promotion of the brand you represent, • Experienced in funeral service operations and conducting funerals, • Demonstrates excellent communication, leadership, and organisational skills, • Calm under pressure with a respectful, compassionate approach to service, • Physically capable of manual handling tasks, including coffin bearing, • Comfortable with direct contact with the deceased in varying circumstances, • Holds a Full UK Driving Licence (essential), • Willing to work flexibly, including weekends and on-call duties as required What We Offer, • A meaningful role supporting families when they need it most, • Full training and development, including Funeral Plan Consultancy, • Uniform and all necessary equipment provided, • 30 - 33 days annual leave, inclusive of bank holidays JBRP1_UKTJ

LOCATION - Manchester / Leeds / Leicester or Edinburgh We are seeking a qualified and enthusiastic Principal Mechanical Building Services Engineer to support and develop the project delivery capabilities of our busy and successful building services team in Manchester. Candidates will successfully lead and deliver multiple, medium complexity projects without supervision, or packages of high complexity projects under the direction of more experienced staff. You will provide advice to clients and will take responsibility for managing and cultivating client relationships and securing new work. You should be able to lead, or demonstrate the competency to lead, a team of less experienced staff as you may have line management responsibility. Project work will vary and you should have experience across a range of sectors including life sciences, defence, education, commercial, residential, renewable energy, industrial, retail, healthcare and leisure within both public and private domains. In this role you will be responsible for all aspects of design in the delivery of mechanical engineering consultancy services for a portfolio of projects. You will be responsible for; undertaking calculations, production of drawings, producing specifications and reports, conducting site surveys, conducting construction stage duties, providing client liaison, consulting with members of design/construction teams and any other relevant duties required to comply with project briefs. Producing and reviewing mechanical design drawings will be key to your role. Experience of using Autodesk Revit MEP would be beneficial.If required, further training in Revit and other systems will be provided. You will have the passion and drive to deliver and manage projects in accordance with the clients brief and programme, and will help develop good client relationships. You should be capable of managing your own workload and the workload of others, updating forward plans of workload regularly and working to time allocations. Key responsibilities: • Production and review of detailed design calculations for all aspects of mechanical design, • Production of specifications and plant schedules, • Production of design notes, basis of design and RIBA stage reports showing compliance with standards and best practice, • Production of design drawings from conception through to detailed design, • Conducting detailed site surveys and inspection of installations, • Mentoring and guidance of junior to intermediate engineers, • Input into fee estimates and bid process, • Support associates and director with resource planning and managing team workload, • An accredited Building Services /Mechanical Engineering degree or higher educational qualification, • Ideally Chartered engineer or working towards membership, • The skill set and passion for engineering with the ability to manage and deliver mechanical building services engineering designs across a wide range of sectors, • Experienced in project lead and delivery of mechanical services across multiple projects, as part of a multi discipline design team, • Conducting any or all stages of mechanical design from concept to completion as required by the project, • Take design lead on projects promoting design excellence at all times, • Experience in a range of digital tools including AutoCAD, AutoDesk Revit, IES, NBS and Microsoft packages, • Proven ability to develop designs conscious of energy conservation, sustainability and with a knowledge basis of renewable technologies, • Fully conversant with technical and legislation requirements for mechanical and public health services equipment and installation design and management, • Able to take charge of project deliverables, make decisions on developing the discipline design elements, act on own initiative and operate in a pro-active way, • Strong communication and people skills, particularly the ability to influence and negotiate both internally and externally with an open and inclusive style, • Strong report writing skills, • Experience of producing and supporting fee estimates and bid writing would be beneficial, • Able to generate a programme and produce progress reports against this Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. For more information on our company, please visit our website at. To apply, please submit your CV and cover letter on the Careers section of our website. We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. We are veryhappy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours.We can offer a range of solutions to help you to get the most out of your work / life balance. JBRP1_UKTJ

📢Mapal Group is looking for a Madrid or Edinburgh based Head of End User Support✨ The Head of End User Support reports directly to the Director of End-User Support and will lead regional teams (UK, Iberia, LATAM) to deliver exceptional support services, align operations with company goals, drive performance, and strengthen a multicultural and multilingual team culture. 📊Key Indicators: Track and report the main figures and metrics to provide insight into the department’s volumes and activities, including: 🔹Case resolution time and compliance with internal SLAs 🔹Customer Satisfaction (CSAT) 🔹Team performance (Quality Control checks) 🔹KPIs for process improvement projects 🔥Key Challenges: Managing a diverse workload with requests coming from multiple stakeholders (support, sales, customer success, product teams). 🔸Prioritizing between reactive customer support needs and proactive strategic initiatives. 🔸Adapting to evolving product releases and maintaining up-to-date knowledge of the ecosystem. 🔸Managing escalations effectively while balancing customer expectations and internal constraints. 🔸Supporting high-impact customers in a fast-paced and dynamic SaaS environment. 👤Main Assignments: Directly manage Team Leads, Tier 2/System Analysts, and Senior Support Specialists. 🔹Conduct regular quality checks and 1:1 meetings with team members to ensure high performance and engagement. 🔹Collaborate with Sales, Marketing, Customer Success, and Product teams to drive improvements based on customer feedback and insights. 🔹Define and align department strategy with company business objectives. Take part in case management during periods of high workload to support team performance. 🔹Establish and monitor KPIs across the department to track performance and identify areas for improvement. 🔹Oversee the resolution of critical customer issues and complaints; act as the final decision-maker for high-level escalations. 🔹Build and nurture a strong, values-driven team culture. 🔹Hire, mentor, and develop team leads to build a scalable and resilient leadership structure. 🔹Evaluate, implement, and optimise tools and systems to improve productivity and service quality. 🔹Identify workflow inefficiencies and lead the implementation of process improvements. 👤Person Specification: 🔸Minimum 7–10 years of experience in customer support or technical support roles, with at least 3–5 years in a senior management or departmental leadership position. 🔸Experience managing multicultural, geographically distributed teams, preferably across the UK, Iberia, and LATAM. 🔸Demonstrated ability to lead both in-office and remote teams. 🔸A strong track record of handling critical customer escalations, resolving high-impact issues, and acting as the final decision-maker in complex support cases. 🔸Experience working closely with Product, Sales, Marketing, and Customer Success teams to share insights and influence product/service improvements. 🔸ITIL Foundations basics needed. Demonstrated experience defining and executing support strategies, setting KPIs, and using data and tools to drive performance and service quality. 🔸Proven ability to lead change management initiatives, streamline workflows, and implement scalable support processes. Experience in a SaaS, hospitality tech, or enterprise software environment is highly desirable. 🔸Strong understanding of support-related tools and systems (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, or similar platforms). 🔸Fluent in English and Spanish (both written and verbal) is required. French is a plus. 🔸Able to navigate cultural nuances across regions and foster inclusive team dynamics. 🔸Frequent business trips will be required to Madrid/Edinburgh (depending on the location of the candidate). 🔸A passion for delivering exceptional user experiences and a deep empathy for customer needs. 🛠️Skills and Abilities: 🔹Relentless optimist with a solution-oriented mindset. 🔹Proactive and capable of taking ownership of challenges. 🔹Excellent communication and listening skills, with strong empathy for customers. 🔹Highly organized, rigorous, and able to synthesize complex information. 🔹Strong analytical skills and problem-solving abilities. 🔹Adaptability to a fast-paced, evolving SaaS environment. 🔹Bonus: Technical knowledge of integrations, APIs, or SaaS platforms. 🧠Competencies: 🔸Strategic Leadership: Design and execute a vision for support excellence. 🔸Cross-Functional Collaboration: Work effectively with Sales, Marketing, and Product teams to ensure aligned goals. 🔸Data-Driven Decision Making: Leverage metrics and reporting to enhance quality and efficiency. 🔸Crisis Management: Lead responses to critical issues with composure and clarity. 🔸Change Management: Guide the team through transitions and improvements in structure or process. 🌟 About Mapal At Mapal Group, you will find a fast-paced, agile, and multi-cultural work environment 🌍 where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer service ❤️ drives us to become the clear market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With our continued expansion, we seek qualified candidates who share our vision, values, and commitment to superior customer service and market growth 🚀. 💎 Our Values At Mapal, our culture is shaped by six core values: 🤝Commitment 🛎️Customer Obsession 👥One Team 🏅Ownership 💪Resilience 🌟Think Big These values drive everything we do, from supporting our customers to collaborating as a team. We look for individuals who bring passion, creativity, and ownership, embracing innovation to achieve ambitious goals. 🎯 Why Join Us? You will have the opportunity to work alongside talented professionals in a dynamic environment where your ideas and expertise will have a direct impact. We foster professional growth, encourage innovation, and celebrate success together as one team 🥳. ⚖️ We are committed to equal opportunities and creating an inclusive workplace where everyone is valued and respected ✨

Reporting to the Director of Governance, Risk and Compliance, and working closely with HR, Estates, and the Health and Safety Manager (Education), you’ll lead operational health and safety initiatives that protect and empower our staff and young people. Are you passionate about creating safe, supp

As a member of the GRADS Compliance Leadership team, responsible and accountable to make the quality and compliance of PV and REMS services such that these processes become enablers to the business and become a partner of choice. Responsible for PV and REMS knowledge transfer to GRADS Compliance and

Conduct after action reviews jointly with GRADS Compliance Operations with PV and REMS functional areas to learn and improve after any compliance incident. Collaborate with GRADS Compliance Process and Training to design a strategy to pre-empt compliance issues. Provide overall GRADS Compliance supp

Risk & Compliance Director (SMF4, SMF16 & SMF17). This niche insurer is enjoying a period of significant growth and is now looking to appoint their next Risk & Compliance Director (SMF4, SMF16 & SMF17). Leading a small team of 5, you’ll develop and lead the firm’s Risk and Compliance strategy in

You will be involved in all aspects of UK corporate tax (advisory, compliance, reporting and governance) and will have direct interaction with both our clients and senior members of the UK tax team in order to deliver these services. Ad hoc corporate tax advisory work originating from compliance eng

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Senior Director - e-Invoicing and Compliance Services. Proven expertise in global e-Invoicing standards, technologies, regulations, and compliance frameworks.

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Director - Tax Reporting & Compliance. Lead the delivery of corporate tax compliance engagements and the management of compliance outsourcing contracts;. At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT).

Care and Support - Glencorse Care Home.Located in the heart of the Greenlaw Mains community, Glencorse Care Home is a brand-new, purpose-built luxury care home opening soon.With 54 beautifully designed en suite bedrooms, it will offer exceptional Residential, Dementia, Nursing, and Respite care in a

Senior Director - e-Invoicing and Compliance Services. Senior Director - e-Invoicing and Compliance Services. Maintain expert knowledge of global e-Invoicing regulations, frameworks, and standards, including CTC (Continuous Transaction Controls), PEPPOL, EDI, and country-specific compliance requirem

Care and Support - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every shift brings smiles, comfort, and a sense of purpose.In our home, being a Care Assistant is more than just a job it’s

Knowledge of and experience with the chief compliance officer role, the obligations and requirements of compliance & ethics programs, and compliance risk management (risk assessment processes, key stakeholders involved, etc. Leveraging analytics and data to optimize compliance risk assessments and c

Hybrid working from either Edinburgh or Glasgow Hub.This is an exciting opportunity to join Sustrans as part of our Active Journeys team covering schools projects across Scotland, where you will help shape healthier, happier communities through walking, wheeling, and cycling.As Project Manager, you

Senior Director - e-Invoicing and Compliance Services page is loaded. Senior Director - e-Invoicing and Compliance Services.

Scotland based: Blend of office (Edinburgh-based) and home working.Fixed term role for 9 – 12 months.Salary: £35,000 - £45,000 pa (depending on experience).A secondment for 9 – 12 months would be considered.Age Scotland as a great place to work.Age Scotland is the Scottish charity for older pe

Risk & Compliance Director (SMF4, SMF16 & SMF17). This niche insurer is enjoying a period of significant growth and is now looking to appoint their next Risk & Compliance Director (SMF4, SMF16 & SMF17). In addition, you’ll provide clear, robust and independent reporting to the Board, Risk & Compli

Catering and Hospitality - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Kitchen Assistant to

Catering and Hospitality - St Margarets Care Home.St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is made with care and every shift makes a difference.We’re looking for a dedicated Catering Assistant to

Start Your Career in Project Management with ITonline.Are you looking to benefit from a new career in project management? Start our project manager course today with no experience.If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a tr

Activities Assistant Activities - Hillside Lodge Care Home Contract: Part Time Salary: £12.Per Hour Shift Type: Days Contracted hours: 13 Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Because joy, connection, and purpose matter at every sta

Join our dynamic, family-run team in South Ayrshire and enjoy a rewarding career with excellent benefits! We offer full and part-time roles with flexible shift patterns to fit your lifestyle, whether you’re looking for steady hours or more flexibility.As part of our team, you'll receive a uniform

Closing date: 08-09-2025 Customer Team Leader Location: 6-8 Comely Bank Road, Stockbridge, Edinburgh, EH4 1HQ Pay: £13.Contract: 39 hours per week regular overtime, permanent, full time Working pattern: varied shifts including early mornings (5.Full, paid training provided You can now apply for th

This includes coordinating subcontractors, ensuring health and safety compliance, maintaining programme and budget control, and liaising with clients and consultants.

Trainee Care Assistant Care and Support - Hillside Lodge Care Home Contract: Full Time and Part- Time Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift

Temporary Care Assistant Care and Support - Hillside Lodge Care Home Contract: Maternity Cover Salary: £12.Per Hour Shift Type: Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift brings smiles, comfort, and a

Bank Kitchen Assistant Catering and Hospitality - St Margarets Care Home Contract: Bank Salary: £12.Per Hour Shift Type: Days Contracted hours: Bank St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is mad

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

Night Care Assistant Care and Support - Hillside Lodge Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift brings smiles, c

Bank Care Assistant Care and Support - Hillside Lodge Care Home Contract: Bank Salary: £12.Per Hour Shift Type: Days & Nights Available Contracted hours: Hillside Lodge Care Home is situated in Berwick-Upon-Tweed providing nursing care for up to 50 residents.Where every shift brings smiles, comfort

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Temporary until 26th June 2026.Tuesday - Thursday, 12:30-14:00.Martin's RC Primary School is an inclusive Roman Catholic Primar

Kitchen Assistant Catering and Hospitality - St Margarets Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Where every dish is made wit

Hours per week, 39 weeks per year, Fixed term until 13 April 2026.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minor

Peripatetic Care Assistant Care - Perth and Kinross Contract: Full Time Salary: £13.Per Hour Shift type: Mixed - Days & Nights Contracted hours: 38.Are you passionate about delivering exceptional care and eager for a role that offers flexibility, variety, and a chance to make a real difference? Joi

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Temporary until 31st March 2026.Monday, 08:30 - 11:45 & 13:45-14:45.Tuesday - Thursday, 08:30-11:45 & 13:45-15:15.We are lookin

Activities Assistant Activities - St Margarets Care Home Contract: Full Time Salary: £12.Per Hour Shift Type: Days Contracted hours: St Margaret's Care Home offers nursing, residential, dementia, respite and palliative care for up to 60 residents in Newington.Because joy, connection, and purpose ma