Event Operations Manager
3 days ago
London
Event operations manager, part time or full time • Pay: Up to £50,000pa DOE plus bonus, • Part time or potentially full time; hybrid (generally 2-3 days in office / 2-3 days WFH p/w for FT), • This role is a three- day or four-day week part-time role, at pro rata salary, but we may consider a full-time applicant This is an exciting opportunity for a highly capable and experienced Events Operations Manager to join a small but growing team at a niche B2B media business. Our events are proving popular and successful and we now need a dedicated ops person to shepherd us into the future. The ideal candidate will be someone who’s operationally overseen big and small content-led events for a variety of event/media houses, who now wants to work with a friendly, smaller team and benefit from a shorter working week. Our Events Operations Manager will be responsible for end-to-end operational delivery of our in-person content events (both our conference-style events and microevents and smaller gatherings) and content-programmed virtual events. All our events are currently UK-based, and overall workload is 2x 120+ pax conferences which we are growing, 5-6x 40-80 pax microconferences, and a variety of roundtables/community get-togethers we are in the process of launching. We’re well-known and respected in our niche, which is senior management professionals in law firms. Our events team works very closely with editorial and community people – we pride ourselves on being fully integrated in that regard, which helps everyone create great outcomes. Your job will be to ensure the professional, efficient and seamless organisation of all event logistics. You’ll work on events for our longstanding media/events brands Briefing and Legal Practice Management, acting as the operational point of contact, ensuring consistency, quality and best practice across delivery. We will expect you to contribute strategically as well as operationally, working hand-in-hand with our Senior Events Producer to plan and deliver events, making best use of event venue and third-party providers, while being highly client-focused to ensure sponsors get superb customer success. Experience • 3+ full years of proven experience in B2B event operations management Main areas of responsibility (some of which are dependent on days worked) • End-to-end management and delivery of our content-led events, working closely with the Senior Events Producer, • Manage and maintain project management of events using our PM tool, Monday, • Source and negotiate with suppliers and venues, • Manage virtual event platform for virtual events, • Compile relevant information for clients such as sponsor packs, event requirements, merch agreements and so on, • Sponsor fulfilment for events, • Creation of event signage and other materials and collateral, • Organise and upload content for digital event delegate packs, • Organise staffing plans and requirements to include task allocation, travel and accommodation booking, • Be responsible for all on-the-day logistics and the event day plan, • Ensure high efficiency and lead the creation, implementation and consistent application of operational processes, • Responsibility for cost controls and operational P&L across all content-led events, • Consult proactively and in a timely way with the wider business to ensure delivery of all event components and deliverables, • Post-event evaluation process management What we expect you to demonstrate • Maturity of approach, • Calmness in the face of pressure, • Excellent time management skills, • Attention to detail, • Numerate and logical capabilities, • Excellent social and communication skills, • Strong customer focus through the development of excellent client relationships with speakers, sponsors, delegates, suppliers and the team, • A collaborative nature and approach, • Rigorous negotiation and management of relationships with venues and key contractors, • Knowledge and understanding of venue contracts and terms, • Timely communication of correct and detailed information for sponsors, • Keenness to embrace and learn new technology and IT systems, • Self-motivated, pro-active, takes responsibility, • Ability to meet deadlines and resolve problems under pressure Who will you work with? • You will be assisted internally by our CRM, marketing and data executive inside the business, • We have dedicated marketing manager resource for Unicorn, • We will review the possibility for further recruitment to the Unicorn business area regularly, • We have external partners for product dev, data verification, data protection (Unicorn already has a consultant DPO) that you will work with regularly, • You will report directly to one of the co-CEOs - this is an important area of potential for the business Benefits include • 25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas Eve, • Generous Westfield health cover for everyday healthcare, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on a Friday, even earlier on payday, • Free fortnightly online yoga session, • Free access to our Mortlake office's micro-gym, • Eye tests funded, • Flu jabs funded