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  • Breakfast Waiter/ress
    Breakfast Waiter/ress
    hace 2 días
    Jornada completa
    London

    Salary -- £28,087.80 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... • Food and Beverage Assistants embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered., • Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner., • Taking the time to listen to the needs of our guests and building natural rapport., • Making knowledgeable suggestions and recommendations on the food and drinks that our guests might enjoy., • Raising bills and taking payment., • Clearing and re-setting tables. More about you... • Providing high quality service and attention to detail comes naturally to you., • A smart and professional appearance. Excellent communication skills., • The ability to remain calm whilst under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • Most of all, you have an approachable, positive, and proactive manner.

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  • CONCIERGE- Arora Towers
    CONCIERGE- Arora Towers
    hace 2 días
    £28000 anual
    Jornada completa
    London

    Salary -- £28,000 per annum Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Concierges in our team are passionate about creating the most unique and memorable experiences for our guests. They have a natural ability to make our guests feel welcome, special and cared for throughout their stay. • Greet our guests with a warm welcome., • Knowledgeable about the hotel facilities and services., • Sharing your knowledge of the area and suggesting the right places for guests to visit while staying., • Assist guests with arrands and arranging special requests., • Main point of contact for our guests throughout their stay, providing outstanding customer service., • Promptly and courteously addressing inquiries, requests, and concerns of our guests., • Work closely with other departments to ensure seamless guest experiences. More about you... • Providing high quality service comes naturally to you., • Dedicated to creating memorable experiences., • Extensive knowledge of the local area., • Excellent communication skills and a high standard of written and spoken English., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role a real advantage., • A member of the Golden keys a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Inscripción fácil
  • Reception Supervisor
    Reception Supervisor
    hace 3 días
    £29852.16 anual
    Jornada completa
    London

    Salary -- Discussed at venue. Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Reception Supervisors in our team lead by example and support and enable our receptionist to provide our guests with excellent service throughout their stay. • Ensure all guest queries and complaints are dealt promptly with in a satisfactory manner, • Ensure a thorough and proactive administration of the groups invoicing, • To work, closely with the Reception Manager and The Duty Manager to ensure that any recurring issues and problems faced by the guest are recording in the DM Report., • Be fully conversant with all room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, • Help DM with additional tasks such as Cosmos PMs/Letters for Delay Flights/Credit Limit/Room Rec when needed, • Ensure a commercial attitude is adopted at all times and maintain an awareness of all Sales opportunities within the hotel to maximise room sales and revenue for the Hotel, • To establish a good working relationship with all the guests and colleagues, creating a team that works well together and with other departments., • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communication skills with a high standard of written and spoken English., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 4-star hotel experience in a similar role is a real advantage.

    Inscripción fácil
  • Maintenance Technician
    Maintenance Technician
    hace 3 días
    £32972.85 anual
    Jornada completa
    London

    Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Maintenance Technicians in our team provide effective repair and preventative maintenance to ensure our hotel, grounds and facilities are kept in excellent condition. • Maintain the building and grounds to the highest standard, without compromising the guest experience., • Complete day-to-day maintenance requests., • Ensure that all fixtures and fittings are maintained in perfect working condition and any defects are corrected promptly., • Complete regular machinery testing and maintenance on the hotel machines and equipment., • Responding to maintenance emergency calls from all departments. More about you... • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Good at multi-tasking and being able to respond to changes in job priorities at short notice., • Flexible approach and working hard to avoid disrupting our guests., • Remaining calm under pressure., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • Good understanding of building regulations and Health and Safety., • Plumbing, carpentry, and electrical skills are a real advantage, • 4-star hotel experience in a similar role a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Inscripción fácil
  • Night Auditor
    Night Auditor
    hace 3 días
    Jornada completa
    London

    Salary -- Competitive Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Night Auditors in our team ensure every guest receives excellent service throughout the night, whilst also maintaining strict control of all revenue streams, verifying the accuracy of guest accounts and balancing charges and revenues. • Manage check-in and check-out procedures efficiently., • Provide guests with information about hotel facilities, services, and local area., • Handle guest inquiries and resolve any issues promptly and professionally., • Completing administrative and preparation duties. More about you... • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communication skills with a high standard of written and spoken English., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 4-star hotel experience in a similar role a real advantage.

    Inscripción fácil
  • F&B Team Member - Bar
    F&B Team Member - Bar
    hace 3 días
    £28808 anual
    Jornada completa
    London

    Salary -- £28,808 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... • Food and Beverage Assistants embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered., • Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner., • Taking the time to listen to the needs of our guests and building natural rapport., • Making knowledgeable suggestions and recommendations on the food and drinks that our guests might enjoy., • Raising bills and taking payment., • Clearing and re-setting tables. More about you... • Providing high quality service and attention to detail comes naturally to you., • A smart and professional appearance. Excellent communication skills., • The ability to remain calm whilst under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • Most of all, you have an approachable, positive, and proactive manner.

    Inscripción fácil
  • Spa Therapist
    Spa Therapist
    hace 3 días
    £27583 anual
    Jornada completa
    London

    Salary -- £27,583 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Spa Therapists in our team embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests. • Offering high quality professional treatments in a serene and relaxing environment., • Perform prep work and properly clean and restock the treatment room., • Ensure exceptional customer service, always considering the wellness needs and concerns of our guests., • Promote spa products and services with complete knowledge and understanding., • Providing high-quality service comes naturally to you., • Excellent communication and interpersonal skills., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Ability to work without direct supervision., • Most of all, you will have an approachable, positive, and proactive manner., • Experience in a similar role within a 5-star hotel is a significant advantage., • A recognized beauty qualification, level 3 Beauty or equivalent., • Massage qualification is a must. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Inscripción fácil
  • Head Therapist
    Head Therapist
    hace 3 días
    £30011 anual
    Jornada completa
    London

    Salary £30,011 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Head Therapists in our team lead by example and embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests. • Offer high quality professional treatments in a serene and relaxing environment., • Effectively pass on product and service knowledge to all therapists., • Ensure exceptional customer service, always considering the wellness needs and concerns of our guests., • Develop, train and coach therapists to maintain our exceptionally high standards., • Assist Spa Manager with monitoring stock levels, ordering products, conducting trade tests and interviewing potential therapists., • Pay attention to budgets and targets to ensure spa's profitability., • Promote spa products and services with complete knowledge and understanding., • Cover reception shifts when required. More about you... • Providing a high-quality service comes naturally to you., • Excellent supervisorial, communication and interpersonal skills., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • Experience in a similar role within a 5-star hotel is a significant advantage., • A recognized beauty qualification, level 3 Beauty or equivalent.

    Inscripción fácil
  • Health, Safety & Security Manager
    Health, Safety & Security Manager
    hace 3 días
    Jornada completa
    London

    Salary -- Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... As a Health, Safety Security Manager you will be responsible for Security, Health Safety and Crisis Management by taking a proactive approach to these areas for the Intercontinental London -- The O2 and The Arora tower to ensure legal, company and brand compliance, implementation of security/ Health and Safety policies, protocols, and training to make sure that the environment in the organisation is safe for our employees, guests and visitors. • Oversee the day-to-day management of the Security Department, supporting all departments at InterContinental London -- The O2., • Protect company assets against theft, fire, assault and other risks, keeping senior management informed of any incidents or threats., • Complete detailed incident reports, conduct investigations, gather evidence and maintain accurate security logs., • Lead hazard spotting, manage the Safety Management System (Diligence), and ensure all health and safety documentation is current and compliant., • Guide and approve departmental risk assessments, audits and safety inspections, following up on remedial actions., • Manage cash handling procedures, key control systems, security equipment, and lost property processes., • Respond to emergencies in line with hotel procedures, ensuring familiarity with fire safety, first aid equipment and evacuation plans., • Maintain high standards of customer service, confidentiality, legal compliance, and knowledge of hotel policies, facilities and operational procedures. More about you... • Excellent communication skills., • Remain calm whilst under pressure., • Ability to be correct, secure and courteous in handling any disciplinary or criminal cases., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage., • SIA Licence a must. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Inscripción fácil
  • Reservations Agent
    Reservations Agent
    hace 3 días
    £28600 anual
    Jornada completa
    London

    Salary -- £28,600 plus Tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties, • Introduce a friend scheme, • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Reservation Agents in our team are passionate about customer service. They demonstrate warmth and excellent communication when guests get in touch. They are confident in their knowledge of the hotel rooms and facilities and at ease when recommending rates and packages to our guests. • Assisting our guests in a courteous and efficient manner with their reservation requests, changes and cancellations received by phone and email., • Answer questions about the hotel, • Imputing and accessing data in our reservations system., • Maximizing sales and room occupancy. More about you... • Providing high quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communicator with a high standard of written and spoken English., • A smart and professional appearance., • 5-star hotel experience in a similar role a real advantage., • Opera PMS and Marsha experience a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Inscripción fácil
  • KITCHEN PORTER TEAM LEADER
    KITCHEN PORTER TEAM LEADER
    hace 3 días
    £26520 anual
    Jornada completa
    London

    Salary- £26,520 plus tronc Holiday -- 28-day holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Kitchen Porter Team Leaders lead by example and inspire the team to maintain the kitchen area clean and tidy while supporting the chefs with essential tasks. • Make sure the cleanliness and safety of working areas is maintained., • Be a hands-on and visible leader to the team, motivating them with your passion and desire to do things better., • Ensure sufficient levels of staff are scheduled to work in line with business needs, considering staff requests., • Coach, train and mentor kitchen porters. More about you... • Strong supervisorial and motivational skills., • Very good communication and organisational skills., • Good knowledge and implementation of Health and Safety regulations., • You value being part of a team and supporting your colleagues., • Feeling comfortable in a fast-paced, busy environment., • Most of all, you will have an approachable, positive, and proactive manner.

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  • Meeting & Events Operations Team Leader
    Meeting & Events Operations Team Leader
    hace 3 días
    £13 por hora
    Jornada completa
    London

    Salary - £ 13 p/h But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Wage stream. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... Our Team Leader will provide direction, instructions and guidance to the Meeting Events Team whilst ensuring they maintain a high standard of discipline, staff morale and report any grievances or complaints to the ME Services Manager and in their absence the Assistant ME Operations Manager. • Supports the team and manager on duty, • To anticipate guest dissatisfaction and take appropriate action to avoid guest complaints., • Develop a strategy the team will use to reach its goal, • Provides encouragement to team members, • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance, • Communicates deadlines to team members, • Generates and shares team performance, mission-related objectives, and deadlines More about you... • Providing high quality service and attention to detail come naturally to you., • Excellent communication skills., • Strong supervisorial and organisational skills., • Very good at multi-tasking and remaining calm under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner.

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  • Room Service Waiter/Waitress
    Room Service Waiter/Waitress
    hace 3 días
    £27040 anual
    Jornada completa
    London

    Salary -- £27, 040 plus tronc. Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Room Service waiters and waitresses in our team play a key role in providing the finest personalised service by engaging with our guests and creating memorable experiences. • Deliver food and beverage orders promptly to guest rooms, ensuring accuracy and presentation is to our excellent standard., • Provide exceptional service to guests, anticipating their needs and responding to requests promptly and courteously., • Assist with the setup and delivery of special requests or amenities for VIP guests and special occasions., • Maintain knowledge of the hotel's menu, services, and local area to provide recommendations and information to guests. More about you... • Providing high quality service and attention to detail comes naturally to you., • Excellent communication skills., • The ability to remain calm whilst under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Inscripción fácil