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hackajob is collaborating with Heathrow to connect them with exceptional professionals for this role. \n Description \n We are seeking a professional who will provide consistent, compliant guidance aligned with our HAL people policies, protocols and processes. \n This role offers the opportunity to put policy into practice, coach managers, deliver training, and take the lead on early intervention and long-term sickness absence management. If you thrive in a collaborative environment and enjoy playing a leadership role in shaping employee relations, we’d love to hear from you. \n You will make a real impact in the daily implementation of our Employee Relations strategy, with a strong focus on colleague engagement and wellbeing. \n Responsibilities \n\n • Serving as the main point of contact for managers regarding employee relations matters, offering advice, guidance, support and proactive solutions, including conflict resolution and policy implementation.\n, • Ensuring compliance with employment laws and company policies, advising management on regulatory changes, and supporting fair and consistent workplace processes and practices whilst mitigating risk.\n, • Conducting and advising on complex investigations into complaints, grievances and disciplinary issues, documenting outcomes and recommending actions.\n, • Holding accountability for your assigned function areas performance against the ER KPI’s to ensure cases are managed within a reasonable timeframe and aligned to people policies. \n, • Leading and managing long-term sickness absence cases, including making Occupational Health referrals, arranging capability reviews, handling ill health retirement processes, and supporting appeals.\n, • Developing and delivering training on employee relations topics, coaching managers on performance issues, and preparing regular reports on employee relations metrics. \n\n Qualifications \n\n • Able to demonstrate a high level of written and oral communications skills.\n, • Excellent IT skills in the Microsoft suite of packages including Excel and Outlook.\n, • CIPD qualification or relevant business experience.\n, • Ability to work in a fast moving, demanding, high volume environment.\n, • Ability to manage multiple issues at the same time and can prioritise tasks accordingly. \n, • Self-starter who can work flexibly with high impact and able to demonstrate experience of managing stakeholder relationships through excellent interpersonal skills, influencing and professionalism.\n, • Strong knowledge of employment law. \n

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area. Purpose of role Under the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department. This is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success. Responsibilities:- Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers. On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology. Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers Overall management of team’s performance and output Overall management and resolution of all operational and administrative processes ensuring correct profitability is met Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges. Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s Manage and maintain effective relationships with 3rd party suppliers and partners, Responsible for staff training and development Responsible for the facility management of the Heathrow site Work in conjunction with the Director for Compliance in terms of H&S requirements Person Specification:- Must be well organized and work towards tight deadlines Previous experience in managerial role essential Ability to work at different levels of the organization across countries and disciplines Analytical mind that has the ability to interpret and draw relevant insights from various resources Has exceptionally high level of attention to detail Must have excellent verbal and written communication skills Is open to new approaches and alternative means to accomplish results despite setbacks Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team There is a strong need to be independent and focused Ability to work in a challenging and dynamic environment as a team player * Must be flexible in approach and willing to work extended hours when required Competencies:- Is dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations Uses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer. Can be counted on to exceed goals successfully delivery constantly and consistently. Knows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Homelessness Caseworker & Housing Needs Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Salary: £21.41 per hour Working Modal: Hybrid About the Role: A Homelessness Caseworker is responsible for managing a caseload of residents at risk of or experiencing homelessness, delivering assessments, housing advice and statutory decisions in line with the Homelessness Reduction Act 2017. The role focuses on prevention, relief and move-on by developing Personalised Housing Plans, coordinating support, and helping residents access suitable accommodation, including the private rented sector and temporary accommodation. Working in a fast-paced environment, the Caseworker ensures high-quality, compliant casework, supports residents with complex needs and collaborates with partners to achieve sustainable housing outcomes. As a Caseworker within Housing Needs and Homelessness, you will play a key role in delivering proactive, person-centred housing solutions, ensuring statutory duties are met while helping residents achieve long-term housing stability and independence. What You’ll Be Doing: You will manage a varied and demanding caseload across homelessness prevention, relief and main duty work, including: -Carrying out homelessness assessments and making statutory decisions (including S.184 decisions) -Delivering prevention and relief duties under the Homelessness Reduction Act 2017 -Developing and reviewing Personalised Housing Plans (PHPs) with residents -Providing housing advice on tenure security, housing options, benefits and prevention pathways -Supporting access to temporary accommodation where necessary -Working with Housing Benefit teams on Discretionary Housing Payments (DHP) -Supporting move-on into sustainable accommodation, including PRS and social housing -Managing complex casework involving safeguarding, risk and vulnerability -Coordinating multi-agency support with Adult Social Care, Children’s Services, health and voluntary partners -Attending case conferences, MARAC/MAPPA meetings and other multi-agency forums -Maintaining accurate, timely and GDPR-compliant case records -Supporting investigations, complaints, FOI requests and Ombudsman enquiries -Contributing to homelessness strategy, policy development and service improvement -Participating in emergency out-of-hours housing rota (where required) About the Service: The Housing Needs and Homelessness Service delivers vital support to residents at risk of homelessness, ensuring legal duties are met while promoting prevention-focused, customer-centred solutions. The team works closely with internal services and external partners to reduce homelessness, improve housing outcomes and strengthen community wellbeing. What We’re Looking For: Essential Requirements -Experience working in a front-facing housing, homelessness or customer assessment role -Strong knowledge of homelessness legislation and housing options -Ability to manage a caseload and deliver high-quality statutory casework -Experience of multi-agency working and partnership coordination -Strong communication, negotiation and conflict resolution skills -Ability to work under pressure and manage competing priorities -Excellent IT and case management system skills -Understanding of safeguarding principles and risk management -Ability to produce accurate, legally compliant written decisions and records -Commitment to delivering customer-focused, outcome-driven services Desirable -Relevant qualification (NVQ, Diploma or degree in housing or related field) -Knowledge of local authority housing allocations and social housing systems -Experience of private sector housing solutions and landlord engagement -Full driving licence and access to a vehicle -Evidence of ongoing professional development -Key Strengths for Success -Analytical and solution-focused approach -Strong interpersonal and influencing skills -Ability to work independently while contributing to team goals -Commitment to continuous improvement and service excellence -Sensitivity when working with vulnerable residents and complex needs Why Join Us? This is an opportunity to make a meaningful impact on the lives of residents experiencing housing crisis. You will be part of a supportive and forward-thinking service committed to preventing homelessness, improving housing outcomes and delivering high-quality statutory services

Purpose of Role Manage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+. Key Responsibilities Leadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries. Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements. Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation. Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making. Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews. Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety. Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture. Essential Requirements Mandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care. 23 years' experience in supported accommodation, residential care, or youth work. Strong understanding of safeguarding, trauma-informed care, mental health, and risk management. Proficiency in behaviour management and conflict resolution. Strong IT skills and experience in record keeping. Proven track record of leadership within supported housing or residential teams. Willingness to fulfil on-call and out-of-hours responsibilities. Desirable Full UK driving licence (or working towards one). Familiarity with Supported Accommodation Regulations 2023 and Ofsted inspection frameworks. Experience with Ofsted inspection or regulatory audit processes. TPBN1_UKTJ

worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. Property Manager (Residential Lettings) Location: Richmond, Surrey Salary: +pound;33,000 +ndash; +pound;38,000 per annum + Performance Bonus Hours: Monday to Friday, 9am-5:30pm +ndash; 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided) Holiday: 20 days initially (rising to 25 days) + Bank Holidays Start Date: Immediate start available (Latest start: late August / early September 2026) About the Role: We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. Key Responsibilities: Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio. Maintenance + Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects. Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI). Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions. Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds. Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally. Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports. What We Are Looking For: Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc. Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience. Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently. Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook. Attributes: A smart, well-presented team player who can also work autonomously. Licence: A clean, valid driving licence is required to conduct property inspections. What We Offer Competitive base salary up to +pound;38k plus bonus potential. Growing holiday allowance from 20 to 25 days over time. A supportive, collaborative team environment.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu