Contact centre manager jobs in Crewe

Lead the Contact Centre with a focus on generating sales * Manage complex or escalated customer complaints through to resolution * Use Continuous improvement to implement learnings About you To be ...

Management of all inbound and outbound contact centre touch points including phone, chat and email. * Liaison with Head of Technical Services and other departments to identify trends, suggest ...

Act as the Senior point of contact for high-level escalations and complex customer issue ... Identify and mitigate risks related to call centre operations. Experience * At least 5 years of ...

... Distribution Centre on the outskirts of Liverpool, and at their brand new, sector leading ... For more information please contact Rob Owen at VALIA Recruitment Solutions . Suitable applicants ...

... management company, is looking for two Inbound Contact Centre / Customer Service Advisor Team Leaders, based in our Northwich office. This opportunity would suit someone who surpasses at being a role ...

We're looking for an ambtious, customer focused and sales driven manager, for a fantastic ... Contact Centre jobs.

The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ... If you have the relevant experience and would like to learn more, then please contact Safer Hand ...

... and contact centre channels, working towards great in store execution of our category through a ... management of The National Lottery retail estate. Working with Allwyn Head Office and Customer ...

Our client is a leading indepedent garden centre that pride themselves on offering high-quality ... Please contact me, Felicity at felicity@morepeople.co.uk or 01780 480530 if you would like to talk ...

This role would suit someone with a helpdesk, call centre or contact centre background and offers a ... Working for a leading facilities management company * Discounted gym membership * Free parking

We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, ... management. * Ensuring online enquiry service levels are continually achieved and exceeded where ...

Stafford AmeyBriggs is an engineering services and asset management specialist with its people core ... contact a member of the Recruitment team and inform them prior to attending so we can ensure these ...

This full-time position will report directly to the Assistant Centre Manager. At Merseyway ... Be the first and last point of contact for our customers and their guests * Welcome all our ...

... Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential ...

Reporting to the Sales Manager you will be the key customer contact responsible for the onsite ... Centre, Show Home and Landscaping to the highest standard" Updating and maintaining customer ...

You will spearhead initiatives to improve workplace culture, manage complex case resolutions, and ... Experience supporting a high volume employee environment, contact centre/customer service would be ...

You will spearhead initiatives to improve workplace culture, manage complex case resolutions, and ... Experience supporting a high volume employee environment, contact centre/customer service would be ...

... a high-volume contact centre environment or a facilities support role. For the Helpdesk ... manage processes and updates. • Manage incoming quotes, budget allocation. • Awareness of ...

... Contact Centre, Call Centre Our client, a rapidly expanding manufacutring business is seeking a ... Strong organisational skills and time management abilities* Strong attention to detail What's next

... Centre, demonstrate our passion for retail, by putting our customers first and sharing the vision ... The role is varied and will manage and actively drive in-store point of sale, lead in new category ...

It will be challenging at times, but we'll support you to manage your assessments efficiently, to ... Although the role is based at home, you will need to travel to your assigned contact centre if ...

The role will be responsible for coordination of audits & risk management across our technology ... the centre of business transformation initiatives, to support improvements in operational ...

... contact centre background or those who have worked in other target-driven positions. The main ... Effectively manage diary and sales pipeline of prospects * Produce quotes and orders when required

Customer Advisor £22,500 a year Stoke-on-Trent Permanent, Full Time No corporate call centre here ... Efficiently and effectively manage customer contact, recording all customer interactions on our ...