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SLDD Lecturer • Hourly Rate: £35 - £45, • Location: West London Day-to-day of the role: • Deliver educational content tailored to learners with severe learning disabilities., • Plan and prepare lessons that meet the individual needs and capabilities of each student., • Utilise a variety of teaching methods and tools to engage and support learners effectively., • Monitor and assess the progress of learners, providing regular feedback to help them achieve their educational goals., • Collaborate with other educational professionals and support staff to enhance learning outcomes., • Proven experience as an SLDD Lecturer or a similar role focused on special educational needs and disabilities (SEND)., • Strong understanding of the challenges faced by learners with severe learning disabilities., • Ability to create and adapt educational materials to meet the needs of SEND learners., • Excellent communication and interpersonal skills, capable of building rapport with students and colleagues., • Competitive hourly rate of £35 to £45., • Flexible working hours concentrated from Wednesday to Friday., • Opportunity to make a profound impact in the field of special education.

We're looking for a Senior Retention Manager who will own and drive our customer retention strategy and activities. This is a high-impact role for someone who thrives in a fast-paced, entrepreneurial environment and is energised by data and driving real commercial results. You'll lead our email marketing, loyalty programme and broader retention initiatives, working to deepen customer relationships, increase repeat purchase rates, and maximise lifetime value. This role requires someone who can balance strategic thinking with hands-on execution. If you're commercially minded, target-driven, and passionate about building customer loyalty through smart, creative campaigns, this role is for you. KEY RESPONSIBILITIES Retention & Loyalty Strategy • Devise the overarching customer retention strategy, working closely with internal teams, • Set and achieve ambitious retention targets (including repeat purchase rates and lifetime value) and set a robust measurement approach, • Create a detailed email strategy that outlines how this channel can drive a step change in customer retention, • Create the strategy and roadmap for our loyalty programme, • Work with our customer data tool to understand customer behaviour and identify opportunities Email Marketing • Lead the execution of the email marketing strategy, working with the Marketing Manager and content teams, • Analyse performance data to optimise campaigns, flows, and drive continuous improvement, • Implement testing, segmentation, and personalisation plans, • Oversee our marketing automation platform (Klaviyo), ensuring best practice in deliverability and compliance, • Oversee the email delivery process, driving efficiencies where appropriate, • Drive marked improvement in email performance metrics Loyalty Programme • Own the loyalty programme roadmap and business impact, • Manage programme evolution, including tiers, benefits, and exclusives, • Drive membership growth and incremental revenue, • Manage our loyalty platform, Yotpo and optimise loyalty communication across all channels Direct Mail & Physical Communications • Own the retention strategy for direct mail channel, • Plan ongoing customer journeys for this channel, • Monitor the behaviour of customers recruited through this channel Performance & Analytics • Set clear retention KPIs with senior leadership and own reporting, • Use data to uncover insights, identify trends and inform strategy, • Monitor customer behaviour to increase repeat rate and LTV, • Present regular performance updates to senior leadership, • Stay current on industry trends and best practices ABOUT YOU Requirements & Skills • 5+ years in retention marketing within ecommerce, with demonstrable results, • Data-driven—experience working with data tools to understand customer behaviour and define retention strategies, • Email marketing expertise—deep knowledge of email strategy and hands-on experience of using a marketing automation platform (Klaviyo experience highly desirable), • Loyalty experience—you have been heavily involved in the management and optimisation of a loyalty programme, • Strong commercial acumen—you understand the numbers and are comfortable reporting results and KPIs to senior leadership, • Leadership experience—you've managed and developed team members and can lead with impact, • Hands-on operator—as well as being strategic you can execute at pace and aren't afraid to get into the detail, • Excellent communicator—strong written and verbal communication skills, • Knowledge of data protection regulations (GDPR, PECR) Personal Qualities • Target-driven: You're motivated by goals and love the challenge of exceeding them, • Proactive: You don't wait to be told what to do—you see opportunities and take initiative, • Resilient: You thrive under pressure and are comfortable working in a dynamic, evolving business, • Curious: You're always learning, testing, and looking for ways to improve, • Collaborative: You work well with others and can influence across the business, • Passionate: You care about small businesses and want to help them succeed Work structure This is a full-time hybrid role, including 2-3 days in our Twickenham office. About Holly & Co We’re a young but growing entrepreneurial company looking to build our brilliantly driven and kind team. We are a B Corp and committed to our role as a business to provide an inclusive, thriving and safe environment for all our team. Our culture is one based in kindness, to not only one another but our Co’s, the wider world, and our planet. We are committed to building a company that is a force for good. We learn from others, have a big vision and move fast. ‘Fast-paced entrepreneurial environment’ is often used, but we really are! We invest in our team for the long term and want to grow as a family together. A note Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment. We celebrate and embrace everyone's differences and treat every colleague with dignity and respect. We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in our industry. Please let us know if you have any accessibility requirements or any other questions () APPLYING We would love to receive a cover letter to support your application, including: • Why you're interested in this role and Holly & Co, • Why you think you would be a good fit, • Your proudest retention or email marketing achievement (with some detail of what you did and the results), • How you use data day to day to monitor and drive your retention activities, please do give some examples. Closing date: Tuesday 10th March

About us We're Performance Communications — proudly employee-owned, one of The Sunday Times Best Places to Work and the UK’s leading specialist agency in Automotive, Technology & Sports Brand Comms. We’re 60 strong, creatively driven, and fuelled by a passion for storytelling that actually moves the needle for our clients. Whether it’s dreaming up big campaign ideas, unlocking media opportunities, building influencer buzz, or crafting stories that stand out on social — no two days here are ever the same. We’re based in Kingston upon Thames and work hybrid: three days in-office, two from home. About the role We're looking for an Account Executive to jump in and become a vital part of our award-winning automotive team. You’ll be working across an exciting portfolio of car brands – from consumer favourites to global names – helping shape the future of mobility comms. You’ll be central to the team’s day-to-day rhythm: keeping things organised, supporting campaigns, writing killer copy, handling media, and juggling creative briefs. Think of this as the ideal launchpad for a comms career — fast-paced, full of variety, and with big-brand exposure from day one. What you'll be doing • Support senior team members in delivering 12-month PR plans across multiple clients, • Help manage timelines, agendas, reports, and day-to-day logistics, • Build trusted relationships with clients and media, • Monitor media for breaking stories and trends, • Write press releases, features, blog content and creative ideas, • Support media events, stunts and brand activations, • Brief and coordinate suppliers (photo/video/events), • Assist in compiling evaluation reports and budget tracking, • Keep everything running smoothly behind the scenes (because you love a well-organised folder, • Help drive brainstorms and contribute bold, creative thinking What we're looking for • Organised, proactive, and detail-obsessed, • Strong writing skills with a flair for turning complex into clear, • A confident communicator who loves building relationships, • Hungry to learn and full of ideas, • Ideally at least a general interest in cars, • A team player who thrives under pressure Why work with us As an employee owned business you become part of a bold, creative agency where your voice matters, your growth is nurtured, and your wellbeing is genuinely supported. Perks & Benefits Including... • Employee owned bonus schemes, • Private healthcare, • 28 days holiday, • Hybrid and flexible working, • £250 wellbeing allowance, • 4:30pm Friday finishes, • Personal and team social budgets, • Recognition awards, • Breakfast on office days, • Company-wide social events (legendary summer and Christmas parties), • Cycle to Work scheme, • Dog-friendly office, • Ongoing training & development Our values We’re a dickhead-free zone: We’re a kind and compassionate bunch. We’re not about egos. It’s team first, and we want to work with like-minded people. We take the initiative: Proactivity and curiosity make great communicators, which is why we’re always on the front foot. We relish a challenge: Ground-breaking work isn’t easy. If it were, everyone would be doing it. We take pride in nurturing talent: Show the application and drive, and we’ll support you every step of the way. We want people to be themselves: Everyone is different. We believe you get the best out of people when they can be who they want to be. We do cool shit: We get a kick out of doing stuff that gets noticed.

We are working with a highly ambitious client who are looking for a strategic and commercially minded Digital Marketing Manager to oversee all of their online activity. This is a senior, hands-on role for someone who thrives on data-driven decision making, understands that the website is a key sales channel, and can translate insights into actionable strategies to drive growth and profitability. You will take ownership of the digital marketing function, from the website and social media to email campaigns and paid media, ensuring all activity is aligned with business objectives. Managing budgets, generating reports, and leading a high-performing team will be central to your success. Key Responsibilities: Devise and execute an annual digital marketing strategy that drives online sales and supports broader business goals. Monitor performance daily, weekly, and monthly, producing reports to track KPIs and channel performance. Manage the digital marketing budget, ensuring funds are allocated to the most profitable areas. Continuously optimise the website to improve key metrics such as average order value, conversion rate, and basket completions, working closely with the E-Commerce Manager. Oversee paid media campaigns across social and search, ensuring maximum return on ad spend (ROAS). Lead social media content creation for paid and organic channels, collaborating with the Design team and Digital Marketing Executive. Supervise email marketing campaigns, ensuring timely production and brand consistency. Manage relationships with third-party partners, including Shopify and SEO agencies. Implement processes to ensure efficient production and delivery of digital marketing campaigns. Lead, mentor, and develop the digital marketing team, fostering a culture of high performance. Stay ahead of emerging digital technologies, seeking opportunities for automation and efficiency. Monitor market trends, competitor activity, and consumer behaviour to shape strategy and innovation. What we are looking for: Strategic thinker with a commercial mindset. Proven experience managing paid media campaigns and budgets. Analytical approach, with experience using data to drive growth. Creative eye for detail and a flair for innovative digital solutions. Leadership experience, with the ability to inspire and manage a team. This is a unique opportunity to lead digital strategy in a forward-thinking, growth-focused business. If youre a strategic, results-driven marketer, this could be your next career step. TPBN1_UKTJ