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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    7 hours ago
    Full-time
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

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  • Social Media Manager
    Social Media Manager
    7 days ago
    £1200–£2500 monthly
    Full-time
    London

    Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments. Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments.

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  • Database Administrator
    Database Administrator
    8 days ago
    £34600–£40000 yearly
    Full-time
    Walton-on-Thames

    Database administrators and web content technicians Job Responsibilities - • Applicant would be responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of stock items, price changes, and promotions., • Ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers., • Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential., • Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures., • Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility Salary - £34,600 - £40,000 Company Background UTILITIES XPERTS LIMITED trading in the name of TOPS PIZZA was incorporated on 5 August 2020. It mainly deals with take-away food shops and mobile food stands. Company is planning to expand its business and it is looking for Database Administrator to look after the client centricity and also to ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers.

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  • Social Media Intern
    Social Media Intern
    1 month ago
    Part-time
    London

    Company: FinP Circle Location: Remote Duration: 6 Months Fixed Internship Compensation: Unpaid Internship Start Date: Immediate / Flexible About FinP Circle FinP Circle is a fintech-focused platform dedicated to improving financial awareness and helping individuals make better financial decisions. Our mission is to simplify complex financial concepts through engaging digital content, community discussions, and practical insights around personal finance, investing, and financial literacy. We are building a growing digital community and are looking for a motivated Marketing & Social Media Intern to support our marketing efforts and help expand our online presence. Role Overview As a Marketing & Social Media Intern, you will support the growth of FinP Circle’s digital presence by creating engaging content, assisting with marketing initiatives, and helping build our online community. You will work closely with the founder to experiment with ideas that drive engagement, awareness, and audience growth. This role is ideal for someone who wants hands-on experience in digital marketing, social media management, and working with an early-stage startup. Key Responsibilities • Assist in planning and executing social media marketing strategies., • Create engaging content for platforms such as LinkedIn, Instagram, and Twitter/X., • Design simple graphics and marketing posts using tools such as Canva., • Research trending topics related to fintech, personal finance, and investing., • Support the creation of short-form educational content including posts, reels, and blogs., • Monitor engagement and analyse social media performance to improve content strategy., • Help grow the FinP Circle community through audience engagement and discussions., • Assist with marketing campaigns and promotional activities. Requirements • Interest in digital marketing, social media, or fintech., • Basic understanding of social media platforms and content trends., • Good written communication skills., • Creative thinking and willingness to try new ideas., • Ability to work independently in a remote environment. What You Will Gain • Hands-on experience working with a fintech startup., • Practical exposure to digital marketing, social media strategy, and audience growth., • Opportunity to build a professional portfolio of marketing work., • Direct experience working closely with a startup founder., • Letter of recommendation upon successful completion of the internship., • High-performing interns may be considered for a full-time role at FinP Circle after the internship period, depending on business needs and performance. How to Apply Please share a short message explaining why you are interested in the role along with examples of any social media content, projects, or portfolios you have worked on.

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  • Web Developer
    Web Developer
    2 months ago
    Part-time
    Surbiton

    About School Prom Car Hire School Prom Car Hire is a growing international luxury transport platform delivering limousine hire, yacht charters, private aviation, chauffeur services, airport transfers, and premium event transport across the UK and worldwide. We operate in highly competitive digital markets. Our strategy is simple: build superior technical systems that outperform competitors in speed, structure, automation, and search visibility. We are hiring a Lead Full-Stack Developer to architect, optimise, and scale our entire web ecosystem. The Opportunity This is not a maintenance role. You will be responsible for designing and managing a technically advanced, SEO-first infrastructure capable of handling multiple high-value service verticals and international expansion. You must be comfortable owning: • Front-end engineering, • Back-end architecture, • Server & cloud infrastructure, • Technical SEO frameworks, • CRM systems, • AI-driven automation Core Responsibilities Full-Stack Development • Develop and maintain scalable web applications, • Work across multiple CMS platforms and custom systems, • Build modular, future-proof architectures, • Develop custom integrations and APIs, • Optimise database and backend performance, • Improve site speed, efficiency, and stability Advanced Technical SEO • Design search-optimised site structures, • Implement Hub & Spoke content models, • Build scalable MCP (Modular Content Publishing) systems, • Manage crawl strategy and indexation, • Implement structured data and schema, • Handle canonicalisation, redirects, hreflang, • Conduct log file analysis, • Prepare for and mitigate Google Core Update impacts You should understand semantic SEO, entity-based optimisation, and technical factors influencing ranking performance. Infrastructure & Security • Manage VPS / Cloud environments, • Configure caching layers and CDNs, • Monitor uptime and system health, • Implement security hardening, • Oversee backups and recovery systems CRM & Automation • Integrate and optimise CRM platforms, • Build automated workflows, • Implement AI-powered operational systems, • Streamline internal processes and lead handling Required Skills • 5+ years as a Full-Stack Web Developer, • Strong front-end and back-end development experience, • Experience beyond WordPress (multiple CMS & custom builds), • Advanced technical SEO knowledge, • Understanding of Google algorithm behaviour, • Server management and performance optimisation experience, • Ability to manage multiple projects simultaneously, • Strong analytical mindset What We’re Looking For • A strategic thinker who understands digital growth, • Someone who builds for scalability, not shortcuts, • A developer who anticipates problems before they happen, • High ownership mentality, • Detail-oriented and performance-driven What You’ll Gain • Direct technical leadership influence, • Long-term growth within a scaling brand, • Competitive compensation, • Remote flexibility, • Opportunity to build a high-performance digital ecosystem To Apply Submit: • CV, • Portfolio or GitHub, • Example of a scalable system you’ve built, • A short outline of how you future-proof websites against algorithm changes

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