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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

🚀 Contract Product Designer🚀 📍Central London (Hybrid) 📆3 Months 💷£485/day - Inside IR35 - DOE ⏱️Start ASAP 🌍Global Media Platform - 100M+ Monthly Users We’re partnering with a globally recognised digital media brand with an online audience exceeding 100 million users. They’re looking for an exceptional Product Designer to define and architect the future of their Account Hub experience, a critical area directly impacting subscription growth, membership engagement and long-term customer value. This is a strategic, systems-level design piece not feature-level delivery. 🎯 The Objective To define the end-to-end Account Hub experience and foundational framework that future design and development will build upon. This includes shaping: • What the Account Hub represents for users, • How logged-in users should feel, behave and engage, • How subscriptions, account management and engagement intersect, • The design principles and experience model that governs this ecosystem This work will directly influence subscription acquisition, retention and member engagement strategy. 🧠 What You’ll Be Doing • Auditing current account and membership experiences across multiple products, • Mapping key user personas and critical logged-in journeys, • Defining the Account Hub architecture, structure and experience framework, • Establishing clear design principles and interaction language, • Creating high-level flows and wireframe concepts, • Reviewing competitors and best-in-class subscription & membership platforms, • Providing strategic UX direction and guidance to the internal design team This is about creating a scalable, cohesive logged-in ecosystem that supports growth and commercial performance. 📦 Key Outputs • Account Hub Experience Framework, • User Journey & Behaviour Maps, • Design Principles & Interaction Model, • Structural Flows & Wireframes 🔎 What We’re Looking For Someone who has: • Defined account, subscription or membership experiences at a systems level, • A strong consumer product background (high-traffic B2C platforms ideally), • Experience improving subscription acquisition or logged-in engagement, • A commercially aware mindset designing for conversion, retention and LTV, • The ability to operate strategically while remaining hands-on Experience working within complex, content-rich or high-scale digital environments would be a significant advantage. This is a high-visibility contract with the opportunity to influence the logged-in experience of millions of users globally.

Junior Digital Designer Hybrid - 4 days in the office Perm Salary: £34k Do you have a true passion for all things creative? Are you able to create compelling designs which are both visually beautiful and retail minded? This could be the role for you... We are looking for a Junior Digital Designer to join our well-known retail fashion client. Someone with a can-do positive attitude who is creative and confident. You will be responsible for the creation and delivery of digital assets across the desktop and mobile site, marketing emails and social channels. You will also support the Digital Designers on creating artwork for the Editorial feed and concepting new layouts and designs to keep the platform relevant and inspirational. You must show the ability to explore a range of ideas and have a good understating of homepage and CRM before demonstrating a design decision through all given projects. Daily responsibilities will include designing marketing emails, editorial articles, updating site furniture, working on weekly homepage updates (UK & International markets) and assisting the team with general ad hoc duties. You: Highly motivated and enthusiastic about learning/developing design skills Attention to detail and creative eye You’ll have a strong eye for detail and innovation which will allow you to push design boundaries and challenge the norm Good communication and confident to show initiative. Ability to prioritise, multi-task and manage projects Good time management and can work with pace. Positive approach to constructive design feedback Clear understanding of seasonal brand handwriting, tone of voice and style guide and applying it to all seasonal artworks. You have (2-3 ideally) years Digital Design industry experience, within fashion, retail and ecommerce Adobe Photoshop, Illustrator, InDesign Desirable Skills/knowledge After Effects Sketch / Figma If you are interested, please send your folio to stating your full name and REF: N1159 in the subject line. Please accept our apologies, but due to predicted high volumes, we will not be able to respond individually. Please do LinkIn with FOR and keep an eye on our posts there and on Insta and reconnect if you see a role that resonates. Thank you for your understanding.

We are seeking an experienced Principal Service Designer to lead a high-profile discovery phase within a central government digital transformation programme. This role will focus on building a robust and comprehensive understanding of user needs, service interactions and key pain points within a nationally significant public-facing register. The successful candidate will work collaboratively with an in-house digital team, bringing independent challenge, deep experience of legacy modernisation and the ability to move at pace while maintaining objectivity and delivery rigour. Key Responsibilities • Lead and structure a full discovery phase aligned to GDS standards, • Build a comprehensive understanding of user needs, behaviours and pain points, • Map current state services, journeys and processes, • Develop service blueprints and articulate future-state opportunities, • Identify constraints, risks and dependencies within legacy systems, • Provide independent challenge and strategic insight to senior stakeholders, • Collaborate closely with digital, technical, policy and operational teams, • Produce clear, evidence-based outputs to inform subsequent Alpha and Beta phases Essential Experience • Extensive experience leading discovery phases within central government, • Strong working knowledge of GDS service standards and delivery lifecycle (Discovery to Live), • Proven track record of delivering service design within complex, high-volume public services, • Experience working within or alongside central government departments, • Deep understanding of legacy modernisation in public sector environments, • Ability to translate research and insight into structured, actionable recommendations Desirable Experience • Experience working on public registers or regulatory services, • Previous involvement in GDS service assessments, • Background in complex data-driven services, • Exposure to policy-led transformation environments Skills & Capabilities • Strategic service design leadership, • User-centred design methodology, • Stakeholder engagement at senior level, • Workshop facilitation and collaborative delivery, • Strong analytical and synthesis capability, • Clear written communication and evidence reporting Personal Attributes • Independent thinker able to provide constructive challenge, • Comfortable operating in complex, ambiguous environments, • Outcome-focused and delivery-oriented, • Collaborative, credible and commercially aware

Service Designer, 3 months, South London/Hybrid, £500/day (Inside IR35) Role Overview We are looking for an experienced Senior Service Designer to lead complex service design work across Pricing and Inbound Roaming within our client's EV charging ecosystem. This role focuses on creating clarity across end‑to‑end services, spanning digital platforms, operational processes, commercial models, and partner integration's. You will work closely with Product, Commercial, Finance, Technology, and Operations teams to document current services, design future models, and support key strategic decisions. Key Responsibilities Pricing • Document current (“as‑is”) pricing services across all channels, including eMSP, webshop, payment terminals, and inbound roaming (UK & Germany)., • Design future (“to‑be”) pricing services, supporting location groups and time‑of‑use pricing., • Clearly map systems, processes, ownership, and dependencies., • Support longer‑term pricing strategy, including potential moves away from CPMS‑based pricing., • (Optional) Support similar “as‑is” documentation for the US market, if capacity allows. Inbound Roaming • Map the end‑to‑end inbound roaming service (UK & Germany), from partner onboarding through to live operations., • Document recurring operational activities such as invoicing, volume discounts, and issue management., • Identify service pain points and opportunities to improve efficiency and scalability., • Support inbound roaming product strategy, including assessment of platform options (e.g. OCPI wrapper vs SaaS solutions such as ENAPI or Hubject). What You’ll Deliver • Clear service blueprints and process maps (as‑is and to‑be), • Simple, decision‑ready documentation for Product, Commercial, and Technology teams, • Insightful summaries highlighting risks, gaps, and strategic implications Experience & Skills Essential • Senior‑level experience in Service Design, • Proven ability to work on complex, multi‑system services, • Strong stakeholder engagement across Product, Commercial, Finance, and Engineering, • Comfortable operating in ambiguous, strategic problem spaces Desirable • Experience with pricing, payments, platforms, or partner ecosystems, • Background in energy, mobility, or other regulated industries, • Familiarity with roaming, CPMS, or API‑led services

Senior Product Designer || CONTRACT 9 months | OUTSIDE IR35 | £400 - £450 || We are working with a globally recognised travel and exploration brand investing heavily in its digital products following continued growth. With ambitious plans to enhance its web platforms across both B2C and B2B channels, our client is strengthening its Digital Products team with an experienced Senior Product Designer (Contract) who can deliver impact at pace. You’ll join a mature product and engineering environment where design quality, experimentation and measurable commercial outcomes truly matter. The Senior Product Designer (Contract) will take ownership of critical digital journeys, shaping seamless, conversion-focused experiences while balancing user needs, commercial goals and technical constraints. Role Highlights – core tasks & impact – Own end-to-end design of booking journeys and checkout funnels – Lead creation of scalable components for a new site structure – Redesign and optimise landing pages for acquisition campaigns – Translate research and analytics into high-impact UX improvements – Produce production-ready UI, flows and prototypes in Figma You Will Need – key skills & experience – 5+ years in product-led, B2C digital environments – Strong portfolio of booking flows and conversion optimisation work – Advanced Figma expertise with shipped, high-fidelity UI – Confident working in Agile teams with Jira and sprint ceremonies – Experience using A/B testing and behavioural analytics tools Why You’ll Love It – benefits & opportunity – Influence globally visible digital products with real revenue impact – Autonomy to lead design initiatives end to end – Exposure to strategic programmes across loyalty and personalisation – Collaborate with experienced engineers, researchers and data teams – Clear scope, fast decision-making and measurable outcomes You’ll be trusted to operate independently while contributing to a collaborative, cross-functional team that values clarity, experimentation and continuous improvement. If you enjoy refining complex journeys, improving performance metrics and crafting elegant, scalable design systems, this Senior Product Designer (Contract) opportunity offers meaningful ownership and visible results. Apply today to shape high-impact digital experiences with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

ROLE PROFILE: SENIOR 3D DESIGNER REPORTS TO Creative Partner WORKS WITH Account leadership, Creative leads, Project Managers, Account Managers, Creative Artworkers, Designers, Copywriters. ROLE & CONTEXT As a 3D Designer your primary responsibility is the generation of concepts and visual design relating to in-store. You will need to have an active interest in retail marketing and able to deliver commercially focused creative work of the highest standard leveraging your experience in shopper marketing. The broader opportunity is to work across brand, category and omnichannel commerce led projects with a store first approach, but able to extend thinking into new and innovative digital experiences. As a senior team member we expect you to be a self-starter and form a strong working relationship with internal Project Management and Creative leadership. You will have a good understanding of structural design in both temporary and semi-perm and perm design. Core responsibilities: • Able to think laterally, creating multiple solutions to a given, • design/marketing brief, • Be articulate and engaging in front of clients, • Understand and deliver a best practice approach to creative projects, • Be pro-active, inquisitive and challenging at all times, • To work on occasion with Tag Sourcing teams and external vendor partners to procure cutter guides, prototypes, digital services etc, • Self motivated and able to lead creative work from brief through to production with the support of the Project Manager, • To be a respected, valued and trusted part of the creative team NEED TO ACHIEVE Duties • Develop & maintain a strong relationship with internal and client teams, and consistently strive to exceed their expectations, • Leveraging Shopper Marketing knowledge to develop design that is based on real world understanding of retail design practices, • Attend Client and Third Party Meetings, • Understand client’s business and the way the client works, • Develop and continue a good understanding of client brands, • Manage client expectations and build reputation for creativity, • Support other team members in the pursuit of delivering the highest standard of service to the client, • Gain trust, authority and respect from the client at all times, • Attend and be punctual to all relevant meetings with the client and internally, • Be proactive with day-to-day creative decisions, • Take full accountability for your work to ensure that deadlines are met and implementation is to a high standard NEED TO KNOW Skills & Knowledge • Experience of multi-channel retail marketing practices, • Display a good understanding of print, production, repro and digital media, including costs, • IT literate and fully conversant with Adobe CC, Cinema 4D, • Ability to provide commercial creative solutions quickly, • Know and understand the client’s organisation and market, • Ability to juggle numerous tasks at once and deliver all effectively, • Knowledge of artwork and production process is essential, • Works as a strong team player, • Good planning and organising skills, • Display confidentiality at all times with regards to Tag / Dentsu client business NEED TO HAVE Core Competences • Structural design experience, • Shopper design knowledge, • Idea generation and lateral thinking, • Relationship building, • Communication skills, • Client focus, • Attention to detail, • Decision making ability, • Conscientious, punctual, • Opinionated/challenging, • Tenacity and confidence, • A team player MEASUREMENT OF SUCCESS • Delivery of projects with minimal supervision, • High level of customer satisfaction, • Professional reputation internally and with clients, • Time management on projects

At Cocentric, we’re scaling Connect – our SaaS platform built to simplify workforce access, provisioning, and digital identity. From automated onboarding to secure SSO and real-time data integrations, Connect is helping frontline organisations empower their people at scale. We’re looking for a UX Designer to shape the end-to-end experience of the Connect platform. You’ll work with product, engineering, customer insight and architecture – designing intuitive workflows that make complex identity and access processes feel simple for frontline teams. This is a hands‑on, high‑impact design role for someone who thrives in fast‑moving product environments, loves solving real user problems, and is motivated by building a platform used by thousands of employees across a variety of industries. WHAT YOU WILL DO Design the Connect platform experience • User experience and user interface design for key areas of the Connect platform – from user flows and interaction design to prototyping and usability testing., • Translate complex provisioning, identity and workforce access requirements into simple, intuitive experiences., • Produce user flows, wireframes, prototypes, and high-fidelity UI that communicate solutions clearly., • Work with product lead, clients and wider business stakeholders to shape requirements, define problems, and explore the best experience-led solutions. Collaborate across product and engineering • Partner with software engineers, QA and architects to ensure designs are technically feasible, scalable, and implemented with quality., • Contribute to the evolution of the Connect design system and ensure consistency across the platform., • Work closely with customer success and consulting teams to understand real-world usage and pain points. User research and insights • Conduct user interviews, usability tests, and feedback sessions with frontline workers, managers and system admins., • Turn insights into actionable improvements and validate concepts through iterative testing., • Advocate for the user and ensure human-centred design is embedded throughout the product development cycle. Design quality and delivery • Prepare design specifications, documentation and assets for engineering handoff., • Ensure accessibility, clarity and simplicity are built into every part of the product., • Support continuous iteration of features based on usage data, research and feedback. Support wider client projects • Support the consulting team with UX and UI design for custom development projects., • Contribute to the design of tailored solutions such as intranets, operational solutions, workflow modules, and partner‑specific extensions., • Work collaboratively with consultants, engineers and team leads to understand client needs and translate them into intuitive designs., • Produce user journeys, wireframes and prototypes for bespoke implementations while ensuring they align with Cocentric’s design standards., • Support design reviews, provide assets for build, and ensure a smooth handover into development during custom project delivery. WHAT YOU’LL BRING • Proven experience designing digital products, ideally in SaaS, B2B or complex workflow environments., • Strong skills in UX design, interaction design and prototyping (Figma preferred)., • Ability to simplify complexity – turning technical requirements into intuitive, user‑centric experiences., • Experience working end‑to‑end: from discovery and research through to detailed UI and design QA., • Clear communication skills and confidence collaborating with engineers, product managers and technical stakeholders., • A portfolio showcasing structured thinking, strong user flows, and high‑quality design execution., • Bonus: experience designing for identity/access management, HR tech, workflow automation, or internal tools. WHY COCENTRIC? • Work at the forefront of digital transformation for the front line workforce., • Join a company where people and purpose come first – our mission is to unite and connect the workplace., • Be part of a collaborative, high-growth team backed by recent investment., • Hybrid working model with a base in our London office and flexibility to work from home., • Opportunities for progression as the Connect product and team continue to expand globally., • 29 days annual leave, including a day off for your birthday, plus bank holidays., • Our office closes over Christmas, • Generous private medical care and additional perks with Vitality, • Cocentric recognise that your family is important and being able to spend quality time with your family as it grows is a wonderful experience. This is why we offer enhanced Maternity, Paternity, Adoption and Parental leave.

Position: ServiceNow Technical Architect - ITSM, ITOM and ITAM Employment Type: Contract Start: ASAP (March/April 2026) Duration: 6 Months Location: London, UK (Hybrid) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership. Role – We are seeking an experienced ServiceNow Technical Architect to design and govern scalable, secure, and high-performing solutions on the ServiceNow platform within a complex enterprise environment. This role combines deep technical architecture, platform governance, and technical leadership. You will bridge business requirements with enterprise-grade ServiceNow solutions, providing architectural direction across implementations, enhancements, integrations, and platform modernisation initiatives. Key Responsibilities • Define and own end-to-end ServiceNow architecture across modules such as ITSM, ITOM (Discovery & Service Mapping), and ITAM., • Design and maintain architectural blueprints, standards, and best practices aligned to enterprise IT strategy and digital transformation goals., • Lead architecture for new ServiceNow implementations, enhancements, upgrades, and platform consolidation initiatives., • Ensure solutions meet security, audit, and compliance requirements in line with enterprise policies., • Provide technical leadership, guidance, and mentoring to development and delivery teams., • Lead technical design sessions, architecture reviews, and code reviews, ensuring adherence to platform and coding standards., • Architect and oversee complex integrations using REST/SOAP APIs, OAuth, SAML, and middleware platforms., • Design scalable, reliable solutions including custom applications, orchestration, and third-party integrations., • Lead ServiceNow instance strategy, including deployments, upgrades, migrations, and multi-instance consolidation., • Support CMDB enrichment and CSDM-aligned implementations, ensuring data quality and architectural integrity., • 10+ years of overall IT experience, with 3+ years in a ServiceNow Technical Architect role., • Deep expertise in ServiceNow platform architecture and core modules., • Strong hands-on experience with JavaScript, Glide API, Flow Designer, and Integration Hub., • Proven experience architecting ServiceNow integrations and complex enterprise solutions., • Experience rolling back heavy customisations to out-of-the-box (OOB) ServiceNow where appropriate., • Experience restructuring Knowledge Management and catalog taxonomy, including large-scale rationalisation initiatives., • Strong experience delivering CMDB and CSDM-aligned architectures., • Solid understanding of ITIL processes and their implementation within ServiceNow. Applicants must be a UK based and holds a valid right to work status.

DIGITAL DESIGNER 🖥️🎨 Full-time | Camden, London (in office) 📍 About ripple⁺ ripple⁺ is one of the UK’s fastest-growing wellness brands. We operate across two high-growth categories: ripple⁺ inhalables Helping people step away from nicotine through plant-powered alternatives. ripple⁺ home A modern, design-led fragrance brand rethinking scent for a new generation. ripple⁺ Brand DNA: • Extreme Ownership: Take full responsibility for every outcome within your control., • Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit., • Purpose: Be here because you want to be—we are a passionate long-term-focused team., • Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive. The role We’re looking for a Digital & Graphic Designer to produce high-volume, performance-driven creative across the ripple⁺ ecosystem. This is not a brand-polish role. It’s a fast-paced performance position for someone who can create large volumes of ads, edit video content quickly, and design assets that drive clicks and conversions. You’ll work closely with the Creative Strategist and Acquisition team to turn concepts into live creative across paid social, landing pages and digital channels. What you'll be responsible for: Paid social creative production • Design and produce large volumes of static and video ads for Meta and TikTok, • Edit short-form video content in a native, platform-first style, • Adapt winning creatives into multiple formats, sizes and variations, • Work quickly to support ongoing creative testing and iteration Landing page & web content • Design high-converting landing page layouts and visual assets, • Curate imagery, content and layout to support conversion, • Work in Figma to build and iterate page designs based on performance feedback Creative execution across the brand • Create digital assets across social, email and web as needed, • Maintain brand consistency while working at speed, • Organise and manage creative files and asset libraries, • Support rapid content needs across both ripple⁺ and ripple⁺ home What success looks like • High-quality creative delivered quickly and consistently, • Fast turnaround of new ad variations to support testing, • Landing pages and digital assets that improve conversion, • Strong collaboration with the Creative Strategist and Growth team What we’re looking for • 2+ years experience in digital design for a DTC, agency or performance environment, • Strong Figma skills (essential), • Proficiency across Adobe Creative Suite (essential), • Experience editing short-form video (CapCut, Premiere or similar), • Understanding of Meta and TikTok creative formats, • Ability to work at pace and manage high creative output, • Experience designing landing pages or conversion funnels, • Experience in DTC or e-commerce, • Motion graphics experience Who this role suits Someone who enjoys moving fast and producing high volumes of work. You care about performance as much as aesthetics and are comfortable adapting, testing and iterating based on what works. This is a full-time, in-office role based at our Camden Town HQ.

Junior to Midweight Designer Top Advertising Agency Salary - £35-40k West Central London This role is for someone who sees themselves as an advertising designer first. You care about the idea, you care about the craft, and you want to grow within a proper campaign environment. This is not a UX or branding role. We are looking for a campaign-driven designer with strong motion craft and solid graphic foundations. This is not a pure content role. You’ll be working on integrated advertising campaigns where ideas lead. Motion is your major, but you understand brand systems, typography, composition and visual consistency. You can take a campaign platform and help bring it to life across multiple touchpoints. You should already have experience working in an advertising agency environment and understand the pace, collaboration and standards expected in campaign work. What you’ll be doing • Bringing campaign ideas to life through motion design, • Creating assets across film, social, digital and OOH, • Editing campaign films, cutdowns and social versions in Premiere Pro, • Developing storyboards and visualising campaign ideas, • Adapting master creative across formats and platforms, • Working closely with creatives, art directors and producers to deliver integrated work What we’re looking for • 2 to 4 years’ experience within an advertising agency, • Strong motion design skills, with graphic design fundamentals at your core, • Confident in After Effects, Premiere Pro and Adobe Creative Suite, • Experience contributing to integrated campaigns rather than isolated assets, • A portfolio that shows campaign thinking as well as craft, • Someone proactive, organised and comfortable working at pace Nice to have • You are not afraid to pick up a camera and shoot when needed, • An understanding of production workflows, • Experience working across multi-channel campaign launches

Designer – Corporate Templates & Production - Corporate Company Location: London (5 days onsite) Salary: £40,000 Type: Permanent We’re partnering with a highly respected corporate organisation looking for a detail-driven Designer / Artworker to join their production team. This is an ideal opportunity for someone from a corporate, financial or professional services environment who enjoys structured design work and thrives on precision, consistency and efficiency. The role focuses heavily on building, refining and maintaining templates, ensuring large volumes of content are delivered to a flawless and professional standard. The Role Working closely with analysts and internal teams, you’ll help produce and maintain templated reports, documents and branded materials used across the business. This is a production-focused design role rather than a conceptual one — perfect for someone who loves formatting, structuring information and making complex content clean, clear and on-brand. You’ll play a key role in improving workflows through strong template creation and document systems, ensuring all output meets strict brand, compliance and quality standards. Key Responsibilities • Creating, refining and maintaining document templates used across teams, • Formatting high-volume reports and research documents to strict brand standards, • Supporting teams with formatting and technical troubleshooting across Word, Excel and PowerPoint, • Assisting with testing and improving templates before wider rollout, • Producing final publication-ready files for distribution, • Designing branded graphics for marketing, internal comms and corporate updates, • Supporting presentation formatting across the business, • Ensuring consistency across all visual output and branded assets, • 2+ years’ experience in document production, publishing, research support or similar corporate design environment, • Advanced Microsoft Office skills, especially Word, PowerPoint and Excel formatting, • Proficiency in Adobe Creative Suite (essential), • Strong layout, typography and formatting skills, • Experience building or maintaining templates and structured documents, • Excellent communication skills and ability to work with stakeholders at all levels, • Ability to manage tight deadlines and multiple priorities, • After Effects or Premiere experience, • Experience producing branded digital assets You’ll suit this role if you: • Enjoy structured, production-focused design work, • Take pride in pixel-perfect detail, • Like solving formatting challenges, • Work well with corporate stakeholders, • Want a stable, specialist design position with clear expectations

Title: 3D Spatial Designer (Brands, Spaces & Advertising) Job Ref: 39691 Job Type: Permanent Job Hours: Full time Location: London / Hybrid Salary: £35,000 – £45,000 + benefits The speed read: This agency is seeking a highly skilled and imaginative Midweight 3D Spatial Designer join their growing team. This role is ideal for someone passionate about brand engagement in the public realm with a strong focus on Digital Out of Home (DOOH) and public and commercial brand activations. The facts: The successful candidate will be creatively driven and commercially aware, with a strong understanding of cultural insights, trends, and emerging technologies shaping the future of advertising. You will support the strategy, spatial planning and design of Advertising & Media networks, developing formats for integration into commercial developments, mixed-use environments and transportation hubs where impactful brand storytelling is essential. This is a really unique opportunity to work on a broad variety of projects – no two days are ever the same here! You will work alongside ‘the best’ – in a collaborative, people-centred and creatively ambitious team. You’ll be: • Designing immersive, three-dimensional advertising journeys across physical and digital spaces • Blending spatial planning with creative storytelling to deliver memorable brand experiences, • Working across architecture, signage, commercial and media environments, • Creating 3D models, renders and visualisations to communicate concepts clearly, • Reviewing architectural plans and assessing site potential, • Contributing to pitch decks, presentations and client discussions, • Evaluating audience engagement and supporting revenue model thinking, • Staying on top of cultural, advertising and technology trendsYou’ll have:, • Strong Adobe Creative Suite skills (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), • Experience with AutoCAD for spatial planning and architectural drawing review, • Proficiency in Rhino, Sketchup, Enscape or similar 3D modelling and rendering tools, • Strong storytelling, presentation and project management skills, • A collaborative mindset and strategic thinking ability Please send a CV, work samples and salary expectation to Applicants must be living in and have the right to work in the UK.

The Agency The Croc is an award-winning London marketing agency, one of the best known and most dynamic in B2B. We are looking for a designer who works at the intersection of high-end visual craft and cutting-edge tech. You are a motivated self-starter who is as comfortable in the full Adobe Creative Suite and Figma as you are experimenting with emerging AI tools. Whether you're working on brand identity, digital display, or motion animation, you bring a "what’s next?" attitude to the table, blending traditional design principles with the latest tech developments to create work that stands out. The Croc is a great destination: we have a healthy, hybrid work environment, a friendly and welcoming team, we’re passionate about helping our people produce the best work of their careers, and our location take some beating! Core Responsibilities: Our agency is built on ‘Fierce Thinking’ – an ethos that demands we challenge the status quo in everything we create. As a Creative Designer at The Croc, you won't just be executing briefs; you’ll be a vital guardian of our design standards. • Design: Execute high-quality design solutions with a good eye for typographic and visual styling ensuring consistent brand standards., • Retouching: As part of the design process, be confident performing image manipulation and retouching, using a range of AI-powered tools., • Motion & Animation: Bring static designs to life by animating digital display adverts and social assets using Adobe Express and/or After Effects., • Digital Asset Production: Use Adobe Express to build, version, and localise banners, ensuring all files are technically perfect, brand-compliant, and ready for distribution., • UI/UX Collaboration: Work within Figma to develop designs, build assets and collaborate with the broader design team on digital workflows., • Workflow Optimisation: Keep up to date with new AI tools and features within the Adobe ecosystem to enhance the production lifecycle and quality. Skills and Experience • 3+ years of experience in a design role (Agency or In-house)., • A portfolio demonstrating strong design and typography skills for interesting brands in B2B and/or B2C, plus retouching and animation examples., • Expert in Photoshop, InDesign and Illustrator; Strong to Proficient capability in Figma, Adobe Express, and Motion Design, • Experience creating social and digital display advertising. Personal qualities • The Hybrid Mindset: You enjoy the creative big picture but get equal satisfaction from an organised, pixel-perfect file., • AI-Savvy: You are comfortable using AI tools to make life easier, but understand that human skill drives effectiveness., • Detail Oriented: You catch the typo or the misaligned pixel that others miss., • Adaptable: You are comfortable jumping between highly creative campaign designs and a fast-paced production in Adobe Express. What we offer you • Flexible and hybrid working, • Generous holiday leave and a day off on your birthday, • The Croc Wellbeing Day, • Summer Fridays, • Private health insurance, • Life assurance at four times basic salary, • Company pension, • Work-from-home equipment, • Enhanced Parental Leave, • Sabbatical Leave, • Cycle to work Scheme, • Regular socials Equal Opportunities We are passionate about and committed to creating a diverse and inclusive agency of fierce thinkers. We proactively strive to create an environment whereby each and every Croc can thrive. Fierce thinking requires diversity of thought, and we encourage applicants who vary by social background, gender, age, disability, race, ethnicity, nationality, religion, and sexual orientation. Our inclusive environment allows us to collaborate together – providing both an excellent client and employee experience.

Job Tittle: Digital Designer Location: London Type of Role: Permanent, Full-time Working Pattern: Hybrid – 4 days in the office, 1 day working from home We’re looking for a talented Digital Designer to join one of our exciting retail clients. If you’re conceptually strong, detail-focused, and confident taking projects from idea to execution, this could be the role for you. In this role, you’ll: • Design and deliver weekly digital content across homepage, website, app, email, and mobile platforms., • Produce user interface designs for key areas of the website and app., • Bring fresh ideas, stay ahead of digital trends, and help push our creative output forward. What we’re looking for: • Minimum 3 years’ experience in a digital design role within e-commerce, agency, or a fast-paced creative environment. Fashion/Retail experience is a strong plus., • A passion for digital design, with solid knowledge across web, mobile, and social platforms., • Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and good experience with After Effects for motion and video assets. If you’re ready to bring your creativity to a fast-moving retail brand and help shape inspiring digital experiences, we’d love to hear from you!

DIGITAL DESIGNER (PART-TIME / FULL-TIME) – FAST-GROWING PREMIUM D2C BRAND This is an opportunity to join a rapidly scaling, design-led consumer business at a pivotal stage of growth. You’ll play a key role in shaping and evolving a premium visual identity across digital, social and on occasion physical touchpoints, with your work seen and used daily as the brand continues to expand. It’s a hands-on, varied role suited to a digital-native designer who enjoys ownership, pace and creative breadth. What they need • An ecommerce native who can deliver high-quality web pages, ensuring visual consistency and upholding the premium brand TOV, • Someone who loves building and evolving brands, with a strong eye for detail and consistency, • A designer to develop and maintaining the brand look & feel, ensuring everything feels cohesive & premium - from website pages, to bringing campaigns to life across social (organic & paid), and other digital marketing channels, • You’ll also be able to support ad-hoc with product packaging design and print assets - from labels, inserts, and POS, working confidently with suppliers to deliver a seamless multichannel brand experience, • Someone who thrives in a fast-moving, scale-up environment where no two weeks look the same, • A designer who enjoys owning projects end-to-end, from concept through to execution, • Someone confident collaborating closely with founders and cross-functional teams What you’re great at • Digital design for websites, landing pages and UI, using Figma with usability and conversion in mind, • Translating premium health/wellbeing/beauty brands into seamless multichannel experiences - elevating design quality and consistency, • Brand identity development, visual systems and maintaining brand guidelines, • Creating campaign assets for organic and paid social across Instagram, TikTok and Stories, • Translating digital brand identity for print and packaging, • Using Adobe Creative Suite (Illustrator, Photoshop, InDesign) across brand, marketing and commercial assets What you’ll get • High creative ownership with real visibility and impact, • The chance to help shape and grow a premium, design-led brand at scale, • A collaborative, low-ego environment where ideas are encouraged and executed quickly, • Remote / hybrid working, with UK-based flexibility and optional office access. Ideally full-time but open to discussion with candidates needing a more flexible work approach

Technical Skills – Solution Area: AI Business Solutions Level of Technical Knowledge: Senior Experience: 15+ Years Description of Role • Key technical resource customers., • Focused on delivering proactive services such as education workshops, assessments and providing expert guidance., • Join a highly motivated team of leading industry experts., • Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively., • Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries)., • Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology., • Build strong customer relationships and ensure deliveries align with customer projects and milestones., • Gain access to expertise and support from Microsoft’s consulting practice and product groups., • Continually learn and grow professionally., • Analyze problems., • Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness., • M365 productivity apps including:, • Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Bookings, OneDrive, Loop, Lists, Forms, Stream, Whiteboard, Sway, Designer, Clipchamp, To Do, Planner, Project, M365 Copilot, • Additional desired skills:, • Deep understanding of Microsoft 365 and its various apps and services, including deployment, integration, and advanced configuration., • Fluent English oral and written communication., • Strong technical writing, presentation and training skills., • Breadth of experience and knowledge across Microsoft 365., • The desire to upskill in new/additional technology areas.

Founding Designer WilsonAI is building Cursor for lawyers - helping them review, negotiate, and manage contracts with unprecedented speed and accuracy. Weʼre backed by Nomad Ventures and Autopilot, and raised a $1.7M pre-seed round at the end of 2024. Since then, weʼve stabilised our product with early customers, beaten competitors in head-to-head pilots with teams of hundreds and $100Ms in revenue, and scaled via founder-led sales to multi–six-figure revenues - 50X growth since the start of the year. Weʼve been featured in The Lawyer, Artificial Lawyer, and more. Weʼre at the very beginning of the opportunity to transform the $1 trillion legal industry with AI, and weʼre building an elite team to do it. The Role We’re looking for an exceptional and aesthetically gifted Designer. You’ll work very closely with our CTO, interface with customers, and be our founding tastemaker. You will work very hard, get your hands dirty, and own tasks end-to-end with limited direction. In return, you’ll gain rare exposure to what it takes to scale an AI startup at the ground level, and see what it takes to win. This role will be demanding. What Weʼre Looking For • Exceptional aesthetics., • Strong frontend engineering skills (React/TypeScript) with an eye for polish., • Product sense for complex, information-dense interfaces, such as document workflows., • Sharp intuition about LLMs and how to craft smooth AI-native interfaces., • Love for the craft, strong desire to create something truly beautiful., • Comfort working directly with customers to understand pain points and validate solutions., • Self-directed and comfortable owning the entire design-to-implementation pipeline., • Able to own not just product surface, but all digital assets and presentation. Ex-founders and startup-oriented engineers are welcome. Are you ready? • We are at the cusp of a technological revolution in the legal industry., • We are optimising for speed, and seeking those fast enough to come with us., • You will be our founding tastemaker, and your fingerprints will be everywhere., • This is your opportunity to be at the center of a technological revolution in the legal industry., • If you're ready to challenge yourself, grow exponentially, and make a lasting impact, we want to hear from you.

Inhouse Digital Designer – Performance Marketing (DTC wellness) – Hybrid London | Up to £50k Our client is a high-growth D2C business in beauty & skincare, operating at the intersection of ecommerce, performance marketing and product innovation. With a rapidly expanding customer base and a performance-first approach to creative, the business is scaling quickly and investing heavily in design as a key growth driver. They are now looking for an experienced Digital Designer to join their high-performance creative and growth team, taking real ownership of design output across paid channels and conversion-led landing experiences. This role needs strong experience across ad creative (Design static and motion ad creatives for paid social and creation of landing pages. You will work closely with a Creative Strategist, Videographer and wider growth team to turn insights into high-performing creative that drives measurable results at scale. What will I be doing? • Designing static and motion ad creatives for Meta, TikTok and Google, • Creating performance-led layouts built around hooks, proof and offers, • Rapidly iterating winning concepts to produce multiple variations, • Adapting creatives across formats, ratios and platform requirements, • Designing conversion-led landing pages and advertorial-style experiences, • Applying direct-response and CRO principles to layout, hierarchy and flow, • Collaborating with growth teams to test, measure and optimise pages, • Optimising design output for clarity, trust, speed and conversion, • Translating strategic direction into execution-ready creative with speed, • Owning the full design process independently, • Working closely with a Videographer to align static and video assets, • Maintaining brand consistency while pushing creative performance What do I need? • Proven experience designing ads and landing pages for D2C ecommerce brands, • Ideally design experience from beauty, health, supplement or similar, • Deep understanding of direct-response design, performance ad frameworks and conversion psychology, • Ability to work independently with strong ownership of delivery, • Confidence working from strategic briefs without heavy oversight, • Commercial mindset, understanding that design exists to drive growth, • Strong communication, organisation and attention to detail Nice to have • Video or motion design experience, • Experience with UGC-style creative, • Familiarity with CRO or creative performance tools, • Experience collaborating closely with media buying or growth teams What is on offer? • Salary up to £50k depending on experience, • Hybrid working with time in a London office, • 28 days holiday plus bank holidays, • Pension scheme, • Opportunities for ongoing learning, mentorship and development, • Direct access to senior leadership, • A genuinely ambitious, collaborative and performance-driven culture If you are a Graphic Designer, Digital Designer or Motion Designer focused on DTC performance, looking to work at scale on meaningful creative with real ownership and influence, please apply with your CV and portfolio. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140k followers by clicking on the Spotlight logo to keep updated on our latest marketing, digital, design and communications roles and blogs. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need to support you during the interview process. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert.

Job Title: Designer Assistant Location: West London Atelier Department: Couture Atelier Reports To: Founder & CEO & Creative Director Employment Type: Full-Time Miss Sohee is a leading Couture fashion house dedicated to creating emotionally resonant, meticulously crafted garments and accessories. Our collections celebrate artistry, innovation, and a distinct brand identity rooted in modern femininity and refined craftsmanship. As we continue to grow, we are seeking a versatile and highly skilled Assistant Designer to join our creative team. The Designer Assistant will work closely with the Creative Director to support the end-to-end design process across couture, accessories, and potential ready-to-wear collections. This role requires a creative individual with excellent technical and artistic skills—someone who thrives in a fast-paced luxury environment and brings both precision and originality to their work. Key Responsibilities: • Shadow the Creative Director to understand the brand’s creative direction and seasonal narratives., • Sketch couture garments and evening wear designs by hand and digitally (using iPad/Procreate)., • Design embroidery and print motifs using Adobe Photoshop and Procreate., • Sketch and develop mock-ups for accessories, including shoes, handbags, and small leather goods., • Oversee the production and development of accessories in collaboration with suppliers and artisans., • Collaborate with the Embroidery Manager to develop innovative embroidery techniques and samples., • Assist in the design development of potential Ready-to-Wear capsules aligned with couture aesthetics., • Source and curate vintage garments and references for research and design inspiration., • Engage in sampling and surface experimentation, contributing to fabric manipulations, finishes, and embellishment techniques., • Actively contribute new ideas and creative concepts to align with and evolve the brand DNA., • Provide direction to design assistants and interns, assigning tasks and overseeing quality and deadlines. Requirements: • Bachelor’s degree in Fashion Design or a related field., • Minimum 3–5 years of experience working within a luxury evening wear, accessories, or Haute Couture design team., • Exceptional illustration and drawing skills, both by hand and digitally., • Highly proficient in Procreate (iPad), Adobe Photoshop, and Adobe Illustrator., • Strong understanding of garment construction, embroidery techniques, and accessories development., • Experience working with luxury suppliers, ateliers, and manufacturers., • Demonstrated ability to work independently and collaboratively within a small, high-performing team., • Excellent organisational skills, with the ability to manage multiple tasks and meet tight deadlines., • Strong verbal and written communication skills; fluency in English is required. Korean or Italian, French speaking is a plus, • Capable of overseeing junior team members, assigning responsibilities, and providing clear creative direction. Location: West London office Department: Design Employment Type: Full-Time Reports To: Creative Director Preferred Skills: • Background in luxury couture, bridal, or evening wear design., • Familiarity with leather goods production and material sourcing, and overseeing production with factories., • Excellent knowledge of vintage fashion, historical references, and embroidery archives. To Apply: Please submit your CV, portfolio (including both hand-drawn and digital sketches), and a short cover letter outlining your interest and experience to

Senior Product Designer (UX/UI) – £60-65k – Fitzrovia, London (Hybrid) A leading digital consultancy is looking for a Senior Product Designer (UI) to join their team and help create best-in-class digital products and experiences. The Product Designer will be working closely with internal branding teams to help understand how to make highly engaging /user-friendly apps for their clients. The ideal Senior Product Designer will have the following skills/experience: • Proven Experience working as a Product Designer, • Strong focus on UI but also good understanding of UX, • Can work independently and collaboratively, • Ideally, previous experience experimenting with AI tools, • Excellent interpersonal skills Salary: £60-65k Location: Fitzrovia, London (Tuesday - Thursday) / Remote (Mon, Fri) If you are an experienced Product Designer looking for an exciting opportunity to work on high-impact digital products, we encourage you to apply.

LUXURY AESTHETIC - MIDDLEWEIGHT DESIGNER – BOUTIQUE GLOBAL BRAND STUDIO A boutique, design-led branding studio operating on a global stage is looking for a Middleweight Designer to join its growing creative team. Known for delivering refined, concept-driven work, the studio partners with international clients on high-value projects spanning brand creation, print, digital, film and art direction. This is an opportunity to take real ownership of creative work in a collaborative, friendly studio environment that values craft, curiosity and balance. What they need • A designer with solid exposure in the luxury/premium design arena - confident crafting high-end design solutions and collateral for other consumer facing brands, • Someone ideally with agency experience who is comfortable working in a fast-paced, project-led environment and enjoys jumping between multiple briefs at different stages of delivery, • A designer who responds imaginatively and energetically to creative briefs, contributing ideas as well as execution, and who takes pride in producing thoughtful, beautifully crafted work, • Someone confident working across branding (more conceptual), digital (main skills lean) and print, with the versatility to move from brand systems and guidelines through to campaign collateral, websites and sales materials, • A collaborative communicator who enjoys working closely with creative leadership and peers, can articulate ideas clearly, and thrives in a friendly, close-knit, ego-free studio environment, • Someone proactive, adaptable and organised, able to manage their time well, problem-solve creatively, and maintain high standards while working at pace What you’re great at • Conceptual branding and visual identity design, with a strong understanding of brand systems, tone of voice and how brands live across multiple touchpoints, • High-quality design exposure, producing polished, considered work across digital channels, brochures, presentations and campaign materials, • Digital design for web and UI, ideally using Figma, with an appreciation for how digital design supports and elevates luxury brand experiences, • Presenting and communicating ideas clearly, whether internally with the team or when talking through creative thinking and design rationale, • Using modern tools to enhance your process, including AI and emerging technologies, to support ideation, visualisation and efficient production, while always applying strong creative judgement and oversight What you’ll get • 25 days holiday plus paid Christmas closure, • Hybrid working in SW London studio (up to 2 days remote), • A range of health & wellbeing benefits

About Persistent: We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025 About Position and details: • Role: Security Architect (HLD), • Location: Harbour Exchange Square, London, • Hybrid: 2 days to office, • Experience in authoring substantial quality high level designs-Must, • Identity and Access Management (IAM) is Must, • Expertise in producing security solutions, • Expertise in designing and integrating various security tools specially., • Develop Solution Design Documents (SDDs) for security solutions, ensuring alignment with enterprise architecture and security policies., • Design and architect solutions across various security domains including:, • Data Loss Prevention (DLP), • Security Information and Event Management (SIEM), • Identity and Access Management (IAM), • Endpoint Detection and Response (EDR), MDM, and Endpoint Management tools, • Cloud and On-Prem Security Solutions, • Collaborate with stakeholders such as IT operations, application teams, compliance, and risk management to gather requirements and translate them into secure technical designs., • Evaluate and recommend security products, tools, and technologies., • Ensure solutions meet compliance, data privacy, and regulatory requirements (e.g., GDPR, HIPAA, ISO 27001)., • Support solution implementation teams with architecture guidance and technical documentation., • Proven experience designing security solutions across multiple domains including DLP, SIEM, IAM, and Endpoint Security., • Bachelor’s degree in computer science, Cybersecurity, Information Systems, or related field (master’s preferred)., • Experience in cybersecurity with 3+ years in a security architect or solution designer role., • Familiarity with industry standards and frameworks such as NIST, ISO 27001, TOGAF., • Strong documentation skills with experience writing SDDs, architecture diagrams, and technical specifications. · Accelerate growth, both professionally and personally · Impact the world in powerful, positive ways, using the latest technologies · Enjoy collaborative innovation, with diversity and work-life wellbeing at the core · Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Senior Product Designer (IC) - gambling/gaming client £75,000–£85,000 + bonus + benefits Hybrid - London office (1-3 days a week - up to you) Sponsorship is NOT being offered Prior experience within ecommerce, gaming or other high-volume transactional platforms is essential. Looking for someone coming from a digital-first culture. We’re partnering with a fast-growing, digital-first consumer platform operating within the online gambling space. With a high-volume customer base and a strong performance marketing engine, the business delivers aspirational, high-value rewards through a seamless web-led experience. The company is profitable, scaling, and investing heavily in product and design to elevate craft, consistency, and conversion performance. They’re now hiring a Senior Product Designer to take over from a contractor and become the core permanent design voice within the product team. THE ROLE • Own and deliver high-impact customer journeys across web and app, • Optimise conversion funnels and key transactional flows, • Evolve and maintain a scalable design system, • Collaborate closely with PMs, engineers, and data to inform decisions, • Use qualitative and quantitative insight to drive measurable improvements, • Raise the bar for design craft and consistency across the platform THE CANDIDATE • 6+ years’ experience in end-to-end product design, • Strong background in digital-first, consumer or ecommerce environments, • Deep expertise in responsive web design (mobile-first mindset essential), • High level of UI craft and interaction design, • Confident working in commercially driven, performance-focused businesses, • Comfortable operating with autonomy in a small, fast-moving team, • Proficient in Figma and experienced working within a design system, • AI-curious or actively using AI tools to enhance workflow If this sounds like you then please apply with your CV & PORTFOLIO asap to stand the best chance of getting an interview!

Havas SO exists to create meaningful solutions in health that earn real-world impact. We believe design is one of the most powerful tools we have to make that happen - turning complexity into clarity, science into stories, and ideas into experiences that move through culture. As advertising and design undergo the biggest structural reset in decades, we are building a next-generation creative team: one driven by cultural intelligence, world-class craft, multidisciplinary experimentation and the belief that design can shape human behaviour for the better. We are also a deeply kind, curious, optimistic team. Great humans make great work. The Role We’re looking for a Social & Digital Designer who is fast, inventive and culturally plugged-in. You’ll be as comfortable coming up with a social idea as you are designing and producing it. You’ll understand platform behaviours, digital storytelling and visual culture, and you’ll be ahead of the curve in using AI tools to accelerate exploration and execution. You’ll work across: • Campaign branding, • Social-first campaign design, • Digital and interactive content, • Motion and short-form animation, • Reactive and real-time creative, • AI-assisted visual exploration and production Your craft will help ideas earn attention, understanding and impact across channels. What You’ll Do: • Elevate design across every output with world-class craft and cultural intelligence., • Design scroll-stopping social and digital content across platforms., • Track platform trends, creator formats and visual behaviours., • Turn campaign ideas into platform-native executions., • Develop visual concepts for social and digital activations., • Build modular asset systems for fast rollout across channels., • Use AI as a tool for exploration and innovation., • Contribute to a kind, optimistic, curious design culture. What You Bring: • 3–5+ years of design experience with a versatile, thoughtful portfolio full of social-first design., • Strong layout and systems-thinking ability., • Social design that feels culturally attuned., • Skill in transforming data and science into intuitive visuals., • Curiosity, kindness and enthusiasm for collaboration., • A belief that design can deliver meaningful solutions with real-world impact.

About Resi Resi is the UK’s leading home extension company, transforming the way homeowners design, plan and build. With over 10,000 projects delivered nationwide and a 95% planning approval rate, we make architecture more accessible, transparent and efficient through our digital platform, bringing design, planning and build support together in one place. We’re Hiring For... We’re looking for two talented designers to join our team in Oval on a full-time, permanent basis: • Architectural Designer - working on projects through to planning submission Architectural Designer - Key Responsibilities • Working alongside a Senior Designer to understand client briefs and create designs that interpret their needs, motivations and budget for their project, designing to gain planning approval first time round, • Prepare complete planning packages, including drawings, forms and supporting documentation, • Collaborate with surveyors, planners and building regulations specialists across the business, • Apply a working understanding of drainage, Party Wall matters, planning legislation, building regulations, contracts and programmes, • Contribute to innovation within the studio, including exploratory use of AI within architectural workflows Senior Technical Designer - Key Responsibilities • Produce high-quality, compliant Building Regulations drawing packages, • Quality check technical outputs to ensure accuracy and regulatory compliance, • Act as a trusted technical contact for clients, consultants and contractors, • Mentor and develop junior team members, • Proactively contribute technical insight, new ideas and industry best practice across the business What We Look For • Strong practical experience using Revit in practice on live projects, • Confidence managing multiple live projects simultaneously, • A client-focused mindset, • A genuine interest in working within a non-traditional architectural environment What We Can Offer You Resi are a team of ~70 people based in the heart of Oval, South London. We have a hybrid work set up where we operate three days in the office (Monday, Tuesday and Thursday) and two days from home (Wednesday and Friday). At Resi, you will have the opportunity to work differently, take control of, and really accelerate your career. Our success is all down to our wonderful people and their talent, and that’s why we treat our employees with the same respect and care as our customers. We pride ourselves in not just aiming to be the best in the industry, but also the best place to work - our collaborative, transparent and diverse culture, with a heavy focus on personal development, means that we don’t just grow homes, we grow people too. We have an ideas-led innovation culture and we really care about creating a diverse and inclusive team - so we welcome people from all backgrounds with different perspectives, ideas and experiences to work with us. Our Benefits • Hybrid & flexi working, • 25 days of Annual Leave per year, plus Bank Holidays (33 days in total), • Birthday Leave after a year of employment, • Private health insurance via Bupa, • Private dental insurance via Bupa, • Access to mental health support, therapy and coaching via Plumm and EAP, • On the job mentoring, coaching and learning & development, • Equipment and softwares that enable you to do your best work, • Gym membership discounts, • Enhanced parental leave, • Regular company-wide socials organised by the Resi social committee, and paid for by Resi, • Office and wider Workspace perks including snacks, fresh fruit and refreshments, • The chance to make a real impact on an ever-changing industry, • The opportunity to work in a team of super friendly, talented and passionate people - some of which you wouldn’t work with in a typical architecture practice! You can check out our team here -___