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Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finding or creating great stories and content? If so, you might be our Senior financial Writer. About us HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Senior financial Writer you have the unique opportunity to be part of building the greatest brand within Insurtech. By providing you with the ownership of our magazines, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never ending growth curve, we provide you with: • An opportunity for getting operational experience in a scale-up where both your work and the results are highly tangible and matters to the business, • A chance to work closely together with our CEO, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Your responsibility will be to build the greatest physical magazine which entails that you: • Thoroughly research industry-related topics and ideas for stories and articles, • Interview relevant people, • Copywrite, write, edit and proofread content for our magazines, • Construct the magazines including photos, design and artwork (with help from our Graphic Designer) What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s degree with outstanding results preferably within journalism, communications, marketing, English, or related field, • Have +5 years of work experience with outstanding performance from a magazine or media company, • Have an UK work permit, • Possess outstanding writing, editing and creative skills, • Possess an exceptional attention to detail, • Are well-organised and able to structure and prioritise your work Startdate Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finding or creating great stories and content? If so, you might be our Senior Content Writer. About us SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Senior Content Writer you have the unique opportunity to be part of building the greatest brand within Insurtech. By providing you with the ownership of our magazines, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never ending growth curve, we provide you with: • An opportunity for getting operational experience in a scale-up where both your work and the results are highly tangible and matters to the business, • A chance to work closely together with our CEO, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Your responsibility will be to build the greatest physical magazine which entails that you: • Thoroughly research industry-related topics and ideas for stories and articles, • Interview relevant people, • Copywrite, write, edit and proofread content for our magazines, • Construct the magazines including photos, design and artwork (with help from our Graphic Designer) What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s degree with outstanding results preferably within journalism, communications, marketing, English, or related field, • Have +5 years of work experience with outstanding performance from a magazine or media company, • Have an UK work permit, • Possess outstanding writing, editing and creative skills, • Possess an exceptional attention to detail, • Are well-organised and able to structure and prioritise your work Startdate Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

\n Content/Experience Designer \n Banking \n Hybrid: 2 days onsite in Edinburgh \n 6 months \n £600 per day \n In short: Working across several projects simultaneously, you'll play a key role in shaping content and user experiences that help business customers navigate complex pension and workplace savings propositions. \n About the Opportunity \n Our client is one pf the largest banks in the UK, As part of their ongoing digital transformation, they are investing heavily in creating seamless, customer-centric experiences across their products and services. \n An exciting opportunity has arisen for a Content/Experience Designer to join the team, working within the employer proposition space. This is a highly visible role focused on designing content experiences for workplace employers considering us as their pension and benefits provider. \n The environment is complex, highly regulated, and stakeholder-heavy, making this an excellent opportunity for a designer who enjoys solving challenging problems and influencing across multiple teams. \n The Role \n You'll be joining an established, high-performing design team consisting of: \n\n • 2 UX Designers\n, • 1 User Researcher\n, • 1 Service Designer\n\n This role requires someone who can confidently balance user needs, business objectives, regulatory requirements, and stakeholder expectations while producing clear, effective content experiences within digital channels. \n Key Responsibilities \n\n • Design clear, user-focused content and experiences for employer-facing digital journeys.\n, • Work within agile, multidisciplinary product teams to define priorities, shape solutions, and deliver customer value.\n, • Create and maintain content designs and user journeys using Figma.\n, • Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers.\n, • Facilitate workshops and stakeholder discussions to gather requirements and drive alignment.\n, • Document current and future-state customer experiences and service journeys.\n, • Use research findings, customer insight, and design thinking methodologies to inform decisions.\n, • Communicate effectively with senior stakeholders and manage competing perspectives.\n, • Bring a strong customer-centred mindset while operating within a regulated financial services environment.\n, • Contribute to the wider design community and help champion best practice across the Group.\n\n Essential Skills & Experience \n\n • Proven experience as a Content Designer, Experience Designer, UX Writer, or similar role.\n, • Strong experience working on complex digital products and services.\n, • Excellent stakeholder management and communication skills.\n, • Ability to navigate ambiguity and manage multiple projects simultaneously.\n, • Experience working within agile product environments.\n, • Advanced Figma skills (essential).\n, • Strong understanding of user-centred design principles and design thinking methodologies.\n, • Experience collaborating with multidisciplinary teams including UX, Research, Product, and Engineering.\n, • Confidence presenting and defending design decisions to a range of audiences.\n\n Desirable Experience \n\n • Previous experience within Banking, Financial Services, Pensions, Insurance, or other regulated environments.\n, • Experience using Jira and Confluence.\n, • Exposure to service design and customer journey mapping.\n, • Experience working within large enterprise organisations.\n\n What We're Looking For \n We're looking for someone who can: \n\n • Handle complex stakeholder environments with confidence.\n, • Work effectively across multiple teams and projects at the same time.\n, • Keep pace with an already high-performing design team.\n, • Balance customer needs with business and regulatory constraints.\n, • Be a strong communicator who can influence and challenge constructively when required.\n, • Thrive in a space that focuses more on clarity, usability, and effectiveness than highly creative design work.\n\n Candidates will ideally show evidence of the above in their CV in order to be considered. \n Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. \n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

About us \n Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. \n \n Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. \n \n Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. \n \n The Role \n Reporting to the Brand Director, Strathberry is looking for an Editorial Manager to define, develop and embed the brand’s voice across all touchpoints. This is a pivotal role responsible for shaping how the brand communicates, ensuring a consistent, elevated and emotionally resonant narrative across campaigns, product, and channels. \n \n You will own the end-to-end development of brand storytelling, from defining seasonal narratives and key messages, through to writing and overseeing all copy output. You will also lead the creation of repeatable content franchises that extend the brand world beyond campaigns and build deeper engagement with our audience. \n \n Sitting at the intersection of Brand, Marketing and E-commerce, this role connects creative intent with commercial output, ensuring a clear and consistent narrative across every touchpoint. As the brand grows, there is significant scope to evolve this role into a broader editorial function. \n \n Please note: This is a full-time, permanent position based in Edinburgh or London. We are currently operating a hybrid working approach with a minimum of 3 fixed days required each week working from our beautiful Edinburgh or London offices. \n \n Key Responsibilities \n Brand Voice & Copywriting \n\n • Own and define Strathberry’s tone of voice across all channels, ensuring clarity, consistency and distinctiveness\n, • Own all core brand and customer-facing copy across every touchpoint, from campaign and product through to site pages, editorial features and brand communications\n, • Write and oversee all brand copy, setting the standard for clarity, consistency and distinctiveness across the business, including: Campaign messaging and narratives; Homepage and site content; Product descriptions (PDP); Editorial features and blog content; Email copy; Social (organic and paid); Press releases, lookbooks and wholesale materials\n, • Act as the final editorial sign-off for all written output across the business\n, • Evolve and maintain tone of voice guidelines, ensuring they remain aligned with the brand’s positioning and direction\n, • Define and evolve tone of voice principles across all customer interactions, including clienteling and customer service communication\n, • Act as the central authority on all brand messaging, ensuring consistency and quality across every customer touchpoint\n\n Narrative & Content Strategy \n\n • Shape and translate seasonal campaigns and product launches into clear, compelling narrative frameworks\n, • Define key messages and storytelling hierarchy across all channels\n, • Ensure alignment between Brand, Marketing and E-commerce, so all content reflects a cohesive point of view\n, • Work closely with the Brand Director and Senior Global Marketing Manager to embed storytelling within the wider brand and commercial strategy\n\n Content Franchises & Editorial \n\n • Define, develop and lead a series of repeatable content franchises that build long-term brand equity across site, social, email and paid channels\n, • Own these franchises end-to-end, from ideation and format development through to execution and rollout\n, • Build a scalable editorial approach that extends the brand world beyond campaign moments\n, • Lead the development of site features and editorial content that engage, inspire and drive commercial impact\n\n Planning & Cross-Functional Collaboration \n\n • Play a key role in monthly and seasonal planning, proactively shaping content direction and messaging across channels\n, • Work closely with: Brand (creative direction and narrative), Marketing (channel strategy and campaign rollout); E-commerce (homepage, PDP and trading moments); Design and Merchandising (lead product naming and launch messaging)\n, • Brief internal teams and external collaborators on content direction and copy requirements\n\n Editorial Network & Partnerships \n\n • Build and manage a network of external writers, journalists and contributors\n, • Commission and edit external content where appropriate to elevate output and bring new perspectives\n, • Act as the editorial lead on selected partnerships and special projects, ensuring a consistent and high-quality narrative\n\n Execution & Governance \n\n • Define and own weekly homepage and newsletter messaging, shaping the narrative and product focus in line with trading priorities and brand storytelling\n, • Lead the development of a features strategy that drives engagement and repeat visitation\n, • Partner with the Creative Production Coordinator to: Source and align relevant imagery for content; Brief supporting still life or asset needs where required\n, • Own proofing and approval of all copy prior to go-live or send\n\n Content Performance & Optimisation \n\n • Work with Digital, Marketing and E-commerce teams to understand content performance\n, • Apply insights to refine messaging, formats and storytelling approaches\n, • Ensure content balances editorial quality with commercial effectiveness\n, • Partner with Digital teams to ensure content is optimised for search, applying SEO and keyword insights without compromising brand voice\n\n \n About you \n\n • 5+ years’ experience as a writer, editor or journalist, ideally within fashion, luxury or lifestyle\n, • An exceptional writer with a strong editorial voice and meticulous attention to detail\n, • Deep understanding of brand storytelling within a luxury context\n, • Able to think strategically as well as execute to a high standard\n, • Experienced in developing content that works across multiple channels, from editorial to commercial\n, • Strong understanding of digital content best practice, including SEO\n, • Highly collaborative, with experience working cross-functionally across creative, marketing and commercial teams\n, • Comfortable operating in a fast-paced environment with multiple priorities\n, • Well-connected within a network of writers and creative contributors\n\n \n What we offer \n\n • The opportunity to help shape the next phase of growth for a distinctive luxury brand.\n, • A creative, entrepreneurial, and supportive working environment.\n, • Competitive salary with performance related incentives.\n, • Significant visibility and influence within a fast-scaling international business.\n, • Clear pathways for personal and professional growth.\n\n \n Interested? \n To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by Friday 21st August 2026. Please note that CVs submitted without a covering letter will not be considered.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finding or creating great stories and content? If so, you might be our Senior financial Writer. About us SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year. SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Senior financial Writer you have the unique opportunity to be part of building the greatest brand within sales. By providing you with the ownership of our magazines, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never ending growth curve, we provide you with: • An opportunity for getting operational experience in a scale-up where both your work and the results are highly tangible and matters to the business, • A chance to work closely together with our CEO, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Your responsibility will be to build the greatest physical magazine which entails that you: • Thoroughly research industry-related topics and ideas for stories and articles, • Interview relevant people, • Copywrite, write, edit and proofread content for our magazines, • Construct the magazines including photos, design and artwork (with help from our Graphic Designer) What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s degree with outstanding results preferably within journalism, communications, marketing, English, or related field, • Have +5 years of work experience with outstanding performance from a magazine or media company, • Have an UK work permit, • Possess outstanding writing, editing and creative skills, • Possess an exceptional attention to detail, • Are well-organised and able to structure and prioritise your work Startdate Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.

\n Senior Creative Copywriter \n Within our mega award winning agency, creativity with purpose is everything. The Creative team is looking for a Senior Copywriter who can turn smart strategic thinking into words that move - for culture, for audiences and for clients. We’re looking for a creative problem solver who is a dyed in the wool creative writer who is used to working on big campaigns, iconic brands and integrated solutions. \n This is a senior creative role at the heart of this award winning creative department. You’ll partner with art directors, strategists, account teams and planners to build ideas and campaigns that solve real challenges and elevate brands. You’ll also help shape the voice of the agency and mentor other writers along the way. \n \n \n The opportunity: \n \n In this role, you won’t just write - you create compelling ideas. This isn’t a content creating role …. From integrated campaigns to digital and social execution, you’ll be responsible for crafting compelling copy that resonates across channels, while helping steer creative thinking from brief to delivery. You’ll work on high-profile briefs, contribute to new business pitches, and be a key voice in creative problem-solving. \n \n Your role \n \n • Lead original creative writing and concept development across campaigns, including digital, social, broadcast, CRM, OOH and more\n, • Interpret strategic briefs and collaborate with art directors to build standout, effective creative work\n, • Maintain strong brand voice, tone and messaging consistency across all outputs\n, • Present, defend and evolve ideas with confidence to internal teams and clients\n, • Mentor, guide and inspire junior writers, helping raise the quality of work across the team\n, • Work collaboratively with planners, account teams and design partners to shape work that is strategically sound and commercially effective\n, • Provide constructive feedback and help refine briefs to drive even better outcomes\n, • Continuously keep up with culture, creative trends and language innovation that informs better work \n \n \n What we’re looking for: \n \n You’re a senior copywriter who: \n \n • Has strong conceptual writing skills across a range of formats (long, short, digital, social)\n, • Loves writing and storytelling with attention to detail, grammar and tone\n, • Thrives in collaborative environments and can translate strategic goals into creative expression\n, • Can confidently articulate and sell ideas to peers and clients\n, • Brings strategic thinking as well as craft excellence to creative solutions\n, • Has experience presenting work and advocating for great ideas\n, • Enjoys mentoring and helping others grow their skills \n \n \n You’ll ideally have \n \n • Proven agency experience at senior level\n, • A strong portfolio of creative work with a few awards under your belt\n, • Experience across integrated campaigns and digital channels \n \n \n Our client values diversity of thought, background and lived experience - because our best work comes from bringing more voices to the table. We champion people who are curious, bold and collaborative, and who want to make work that matters. \n \n Remuneration: \n \n • Competitive salary to match your role to £60,000 on a FTC basis. Our client may consider 4 days/week.\n, • Investing in your growth with training\n, • Benefits from pensions to life cover\n, • Opportunities for enlightenment through IPA CPD and Internal Academy initiatives\n, • Flexible / hybrid approach. 3 days/week in the Edinburgh office\n \n \n FURTHER IMPORTANT INFORMATION: \n Gilchrist Recruitment Partnership are a specialist recruitment agency and recruiting partner within the Marketing, Digital communications/PR, Creative & Design and Advertising industry for Scotland, both agency and client side. \n When submitting your application, please outline your current salary, salary expectations and notice period. It is also essential that you are already legally permitted to work in the UK with the associated paperwork if you are not a UK citizen. \n If you are not currently living in Scotland, please explain/outline your plans and timelines for relocation to Scotland. We are a Scottish based recruiter who generally do not represent “remote” opportunities - thus you will be either living in Scotland or have solid plans to relocate. \n We cannot guarantee a response to each individual application, made necessary by the level of response we receive. We will contact only those candidates we wish to shortlist. Apologies in advance for any inconvenience this may cause. \n We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. \n Unless clearly stated otherwise, the advertised position is a perma \n \n

Content / Experience Designer Banking Hybrid: 2 days onsite in Edinburgh 6 months £600 per day In short: Working across several projects simultaneously, you'll play a key role in shaping content and user experiences that help business customers navigate complex pension and workplace savings propositions. About the Opportunity Our client is one pf the largest banks in the UK, As part of their ongoing digital transformation, they are investing heavily in creating seamless, customer-centric experiences across their products and services. An exciting opportunity has arisen for a Content / Experience Designer to join the team, working within the employer proposition space. This is a highly visible role focused on designing content experiences for workplace employers considering us as their pension and benefits provider. The environment is complex, highly regulated, and stakeholder-heavy, making this an excellent opportunity for a designer who enjoys solving challenging problems and influencing across multiple teams. The Role You'll be joining an established, high-performing design team consisting of: • 2 UX Designers, • 1 User Researcher, • 1 Service Designer This role requires someone who can confidently balance user needs, business objectives, regulatory requirements, and stakeholder expectations while producing clear, effective content experiences within digital channels. Key Responsibilities • Design clear, user-focused content and experiences for employer-facing digital journeys., • Work within agile, multidisciplinary product teams to define priorities, shape solutions, and deliver customer value., • Create and maintain content designs and user journeys using Figma., • Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers., • Facilitate workshops and stakeholder discussions to gather requirements and drive alignment., • Document current and future-state customer experiences and service journeys., • Use research findings, customer insight, and design thinking methodologies to inform decisions., • Communicate effectively with senior stakeholders and manage competing perspectives., • Bring a strong customer-centred mindset while operating within a regulated financial services environment., • Contribute to the wider design community and help champion best practice across the Group. Essential Skills & Experience • Proven experience as a Content Designer, Experience Designer, UX Writer, or similar role., • Strong experience working on complex digital products and services., • Excellent stakeholder management and communication skills., • Ability to navigate ambiguity and manage multiple projects simultaneously., • Experience working within agile product environments., • Advanced Figma skills (essential)., • Strong understanding of user-centred design principles and design thinking methodologies., • Experience collaborating with multidisciplinary teams including UX, Research, Product, and Engineering., • Confidence presenting and defending design decisions to a range of audiences. Desirable Experience • Previous experience within Banking, Financial Services, Pensions, Insurance, or other regulated environments., • Experience using Jira and Confluence., • Exposure to service design and customer journey mapping., • Experience working within large enterprise organisations. What We’re Looking For We’re looking for someone who can: • Handle complex stakeholder environments with confidence., • Work effectively across multiple teams and projects at the same time., • Keep pace with an already high-performing design team., • Balance customer needs with business and regulatory constraints., • Be a strong communicator who can influence and challenge constructively when required., • Thrive in a space that focuses more on clarity, usability, and effectiveness than highly creative design work. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finding or creating great stories and content? If so, you might be our Senior Content Writer. About us HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Senior Content Writer you have the unique opportunity to be part of building the greatest brand within HR. By providing you with the ownership of our magazines, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never ending growth curve, we provide you with: • An opportunity for getting operational experience in a scale-up where both your work and the results are highly tangible and matters to the business, • A chance to work closely together with our CEO, • Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Your responsibility will be to build the greatest physical magazine which entails that you: • Thoroughly research industry-related topics and ideas for stories and articles, • Interview relevant people, • Copywrite, write, edit and proofread content for our magazines, • Construct the magazines including photos, design and artwork (with help from our Graphic Designer) What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: • Have acquired a bachelor’s degree with outstanding results preferably within journalism, communications, marketing, English, or related field, • Have +5 years of work experience with outstanding performance from a magazine or media company, • Have an UK work permit, • Possess outstanding writing, editing and creative skills, • Possess an exceptional attention to detail, • Are well-organised and able to structure and prioritise your work Startdate Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. Thousands of developers around the world use Ably's SDKs and APIs to power realtime features in their applications. The Developer Experience team is responsible for ensuring that Ably is a platform that exemplifies great developer experience, and is a reference point that other companies aspire to. As our Senior Developer Experience Writer, you’ll be contributing directly to this goal; helping developers to quickly understand Ably, build confidently and ultimately succeed with the platform. At its core, this is an AI-focussed role; you’ll be in charge of setting up the foundations that empower engineers to produce first-class developer documentation with AI at scale. You’ll use AI to automate checks, maintain quality, and allow for rapid iteration in the content itself, as well as in the documentation platform. You’ll still be setting the standards for technical content across the business, and using your expertise to shape the information architecture. This is a modern take on technical writing; you’ll be using AI to both increase your own output, whilst also increasing the velocity of other contributors. The same core values still apply though - ensuring that users can quickly understand and succeed with Ably. • Use AI to produce quality content. You’ll write reusable prompts and skills that docs contributors can use to ensure their content meets Ably’s quality standards., • Define and uphold content standards. You'll help define what great looks like; from docs structure and style to making sure that PRs are always exceeding standards. You’ll leverage AI to check for technical accuracy, and make sure that content always assists developers in learning and succeeding with Ably in the fastest and easiest ways possible., • Build engaging educational content templates. You’ll lead by example by producing reference content that others can use as a pattern to write similar content. This will be in the format of templates and skills that team members can leverage., • Empower engineers to write great content. You'll coach and support engineering contributors to ensure that they’re always producing accurate, well-structured, developer-friendly content., • Champion effective AI use. You'll promote the use of AI for efficiency, while maintaining a sharp eye for quality ensuring content meets editorial standards, is technically accurate, and is free from AI-generated patterns that undermine trust or clarity., • Maintain and elevate the docs platform. You'll take responsibility for shaping the documentation platform's components, structure and tooling. This includes making sure content is logically structured, and easily navigable, and that it helps external developers understand Ably in new and exciting ways., • Proven success creating technical content for developers, such as documentation, API references and guides; with a portfolio that others have visibly learned from., • Experience reviewing and giving feedback on technical writing, with the ability to coach others to improve their craft., • Experience and a desire to work in an AI-forward environment. Experience in automation, working with agents and producing quality content at scale is a bonus., • Experience of using AI tools as a core part of your workflow for writing, research and coding, as well as understanding their output and limitations., • Familiarity with APIs, SDKs, and modern web development tools, with the ability to read, write and reason about code examples in at least one programming language (ideally JavaScript)., • Strong instincts for developer experience, particularly around onboarding, and a genuine desire to produce experiences that delight developers., • A proactive, self-directed mindset with the ability to take ownership of projects end to end, from ideation through to completion., • Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills., • Experience in maintaining and shaping a documentation platform or developer portal., • Familiarity with information architecture principles and content strategy., • Familiarity with git-driven workflows for managing content changes., • Some knowledge or understanding of event-driven architecture. We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our . You can also read about the origins of Ably's core values on . We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. • A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you., • Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme., • Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday)., • Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover., • Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably., • Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset., • Private healthcare with BUPA., • Medical cash plan to cover a range medical and dental costs., • Mental wellbeing coaching and counselling from Self Space., • Monthly wellbeing budget via Juno., • Life assurance and income protection., • Access to Tech & Cycle to Work schemes., • Weekly snack allowance for our end-of-week “Need To Know” meeting., • A fully-paid one-month sabbatical after five years with Ably. We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an _; we’d be more than happy to give you some advice on your application.

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