Offres Customer Service à MusselburghCréer des alertes d'emploi

Account ManagerEdinburgh/HybridUp to £55,000 depending on experience. Are you a relationship-driven Account Manager with a passion for technology and growth? Join a fast-growing software consultancy where youll play a key role in shaping client partnerships and driving real business impact across a diverse portfolio. About the Role This is more than just account management its an opportun... ZIPC1_UKTJ

Position:Dutch Speaking Customer Service Advisor Operating hours:Monday Friday 8am 5pm Location:Fountainbridge, Edinburgh Salary:£26,800 Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: * 33 days annual leave * Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more * Employee well-being... ZIPC1_UKTJ

Well established inbound tour operator seeking a creative Italian speaking travel professional to join an energetic team curating unforgettable itineraries for the European market visiting the UK & Ireland. Role: Italian Speaking Reservations & Operations Coordinator Location: Edinburgh/Hybrid Hours: Mon-Fri office hours Salary: up to £31,000 DOE plus bonuses and benefits! We are seeking an energetic a... ZIPC1_UKTJ

Position:GermanSpeakingCustomerServiceAdvisor Workinghours:MondayFriday08:00am5pm Location:Edinburgh Salary:£24,800+£1,000 Whowearelookingfor. WeareseekingapassionateandenthusiasticGermanspeakingCustomerServiceAdvisortojoinourteaminourEdinburghoffice.Youwillbecustomer-centric,haveapassionfortravel,haveatrackrecordinbuildingrapportquicklyandtakeprideinbeingabletoproblemsolve.Theseaspectswillcomethroughi... ZIPC1_UKTJ

An exciting, new stand-out client focused opportunity has arisen, with one of our long established, forward thinking Accountancy professional services Firms who continue to grow, for a suitably experienced Accountancy & Business Advisory Manager. Ideal for a qualified Accountant seeking to play a key role in shaping a modern, tech enabled advisory offering! • This broad role will suit an ambitious, rec... ZIPC1_UKTJ

What you'll do As part of the customer support team, you will play a key role in maintaining contact with priority customers to ensure they receive a high-quality service. You'll work collaboratively with colleagues and contribute to maintaining accurate customer data across internal systems. Key Responsibilities: Handling inbound enquiries from customers registered on the Priority Services Register Providing clear information and guidance using internal systems and processes Managing outbound contact with customers on the Priority Services Register to provide updates or gather essential information What you'll need You'll bring strong communication skills, excellent attention to detail, and the ability to prioritise your workload effectively. Confidence in learning new systems and working with technology is essential. You'll be organised, proactive, and able to work both independently and as part of a team to maintain high standards. Your adaptability will allow you to respond quickly to changing needs, and experience in a fast‑paced working environment will be beneficial. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Are you an experienced accounting professional looking to take on a leadership role in a dynamic practice environment? The Firm The Firm is a UK-based professional services firm providing a wide range of accountancy, auditing, and advisory services to a diverse client base. They focus on maintaining high standards of compliance and delivering tailored solutions to support business growth. The company values teamwork, continuous improvement, and client satisfaction. The Practice is committed to fostering a diverse, inclusive workplace that promotes professional development. The Role The role involves overseeing the preparation of year-end financial statements, managing high-level reviews of management accounts and VAT returns, and supporting strategic advisory projects. You will supervise junior staff, ensure compliance with UK standards, and nurture strong client relationships. Your expertise will contribute to delivering exceptional service while driving team performance and process improvements. Key responsibilities: • Supervise and review year-end statutory financial statements for varied entities., • Conduct high-level reviews of management accounts and VAT returns, ensuring accuracy and compliance., • Manage advisory projects, such as strategic accounting or business support initiatives., • Oversee workload distribution, meet tight deadlines, and mentor junior team members., • Liaise with tax, audit, and compliance departments to ensure seamless service delivery., • Support business development and client relationship management efforts. Ideal Candidate • Proven experience in reviewing statutory financial statements and management accounts., • Strong knowledge of UK GAAP, IFRS, and FRS 102., • Proficiency in Excel, Word, and Xero or similar MTD bookkeeping software., • Excellent client relationship management skills., • Ability to work independently, prioritise workloads, and lead a team effectively., • Experience with other accounting packages like Sage, QuickBooks, or Oracle., • Knowledge of trust, charity, or LLP accounting frameworks., • Familiarity with audit support protocols and process improvement initiatives., • Advanced Excel capabilities, including pivot tables and data analysis. This position provides an excellent opportunity to lead within a reputable practice, develop your skills further, and contribute to a forward-thinking team. The salary is competitive and negotiable based on experience, with flexible start dates around Q3 2026. You will benefit from ongoing professional development, a supportive work environment, and a chance to work on diverse client portfolios. • Competitive salary, negotiable based on experience., • Hybrid working model with flexibility., • Contribution to a collaborative team environment., • Opportunities for career progression and skill enhancement., • Supportive leadership committed to your growth. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic’. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth.

Reserves Manager – West Cumbernauld, Glasgow £35,000 per annum, pro rata Permanent – Full time / 35hrs per week Closing date: 27th April 2026, 5pm BST The Role: The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission. Main objectives: Land management and project delivery Manage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities. Representation and stakeholder engagement Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners. People management and teamwork Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work. Information and operational management Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems. The successful candidate will ideally: • HND in environmental conservation or similar (essential), • Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable), • Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential), • Health and Safety legislation/procedures relating to outdoor working (essential), • Evidence-based decision making (essential), • Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential), • Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential), • Working knowledge of Controlled Activities Regulations (essential), • Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration., • Experience of working within urban and rural areas of Scotland with specific reference to managing associated anthropogenic challenges, for example managing for wildlife conservation in areas of high footfall or remote rural locations., • Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes., • Demonstrable knowledge of conservation and land management to mitigate against wildfire risk., • Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people. Closing date for applications is: Monday 27th April, 5pm BST Interviews will be held on: Thursday 7th May 2026 What we offer: • Salary sacrifice schemes including Cycle to Work & Pension schemes., • We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach., • One Wellness Hour per week, • Enhanced Pension rate upon completion of probation, • Sick Pay Allowance, • Enhanced Maternity/ Paternity Leave, • Training and Development The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

As the company continues to grow, they are looking for someone ready to take the next step in their career and join the team as an Accounts Manager.

Senior Manager – Internal Sales and Sales Support About the role We’re looking for a driven and empowering Senior Manager – Internal Sales and Sales Support to lead our SME Retention, SME Acquisition and Sales Support Teams. In this high‑impact role, you’ll create a culture of excellence across our internal sales function, ensuring we retain and grow our SME customer base while delivering compliant, efficient and high-quality contracting processes. You’ll work closely with the SME Retention and Acquisition Team, the Commercial Sales Lead, and the wider leadership group to develop and deliver effective retention and acquisition strategies. This includes reducing churn through proactive and point‑of‑exit retention activity, growing market share through outbound acquisition, and ensuring accurate forecasting and performance reporting. Alongside this, you will partner with the Sales Support Team Contracts Manager to ensure that all contracts – both retention and acquisition – are produced accurately, on time and in line with market codes, internal processes and business policies. You’ll be instrumental in building capability across the teams, identifying development needs, coaching team members and managers, and embedding a culture of continuous improvement. Through strong leadership and commercial insight, you will drive operational and commercial excellence and ensure all team members contribute to the delivery of key KPIs. In this role, you will act as a role model for Business Stream’s values and behaviours – embracing change, championing performance, and supporting high levels of team engagement. You will also be responsible for ensuring compliance with data protection, information security, and health and safety policies across your area. About you You’ll be an experienced and inspiring leader with a strong track record of managing outbound customer save, retention or telesales teams – ideally in the utilities sector or other high‑volume consumer markets. You’re comfortable working in a fast‑paced environment and consistently delivering against stretching daily, weekly and monthly sales targets. You’ll bring strong commercial awareness, excellent communication skills and the confidence to influence and persuade at all levels. You can adapt your style to suit different audiences, manage complex customer queries, and handle escalation calls with professionalism and composure. Your experience in building customer relationships (both inbound and outbound), combined with your ability to understand and utilise financial and customer data, allows you to build cost‑effective campaigns and high‑impact sales approaches. You are analytically minded with strong problem‑solving skills, a keen eye for detail, and the ability to produce accurate, insightful reports. You are someone who thrives on continuous improvement, capable of identifying opportunities to enhance team performance, customer experience and commercial outcomes. You’re highly organised, able to prioritise effectively, and motivated by success – both your own and that of your team. You’ll also bring: • Proven experience leading, coaching and developing teams, • Strong influencing skills and the ability to build relationships quickly, • Excellent written and verbal communication skills, • Confidence working with Excel, CRM systems and (ideally) data warehouse tools such as Power BI, • The ability to manage pressurised situations and resolve conflicts professionally, • A proactive mindset with a genuine passion for helping customers and identifying business opportunities, • Strong organisational skills and the ability to deliver against deadlines and KPIs Desirable: • Experience using Dynamics 365 CRM, • Knowledge of the water industry What’s in it for you? You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. • Salary up to £55,000 plus bonus up to 20%, • Attractive pension plan, • 31 days annual leave and six bank holidays, • Monday to Friday based in our office within Edinburgh Park., • Subsidised staff restaurant and free gym membership, • Employee discounts, • Salary sacrifice schemes including electric vehicles and cycle to work Why we’re the right fit We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 10 April at 5pm. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

TEKsystems’® unmatched success in the IT Services and Talent Management marketplace is driven by one thing – our employees. A thriving IT industry has caused us to grow at a rapid pace and we are looking for Account Managers to join our team. Once into the world of sales, we offer great opportunities for advancement, personal and professional growth, and unlimited earning potential. TEKsystems® seeks professional individuals with competitive spirit, drive, team mentality, commitment, perseverance, and a desire to build a long-term career in a rewarding environment. Don’t worry. No IT experience is needed. We’ve got that covered. Our comprehensive training programme allows you to learn terminology, job functions, and practice areas within the IT industry. In the Account Manager role, you will learn to provide insight, conduct deep discovery and demonstrate differentiation to clients to win new business, expand existing accounts, and provide exceptional service to all current and potential clients. In short, we will set you up for long-term sustainable success. What you will contribute • An understanding of the full lifecycle of IT recruitment, • An understanding of our clients’ business and IT initiatives, as well as their technical and cultural environments, • Conduct business development planning to approach customers in the most effective way possible, • Identify, develop, and manage new and existing customer relationships by leveraging our key resources and tools, • Contact and meet with prospective customers to establish customer needs, hiring cycles and build a customer intimate relationship, • Prepare and present sales information What you bring to the table: • Bachelor’s degree or equivalent experience, • Sales Experience engaging with customers in person or via phone preferred or Sales Internship Experience, • Client or customer interfacing experience preferred, ability to cultivate and maintain relationships, • A strong desire for a career in B2B Sales, • Excellent written and oral communication skills which can be leveraged in areas of negotiations, • A sense of urgency, excellent presentation skills and a high standard of professionalism and character, • The ability to overcome obstacles without becoming discouraged and readily collaborate with others to accomplish goals, • A strong propensity to learn We are looking for our next great hire! Is that you? Competencies • Resilience. Bounces back from setbacks and adversity when facing difficult situations, • Manages complexity. Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems, • Self-development. Seeks new ways to grow and be challenged using both formal and informal development channels, • Collaboration. Builds partnerships and works collaboratively with others to meet shared objectives, • Drives results. Consistently achieves results, even under tough circumstances, • Persuasive. Uses compelling arguments to gain the support and commitment from others, • Customer-focused. Builds strong customer relationships and delivers customer-centric solutions, • Planned and aligned. Plans and prioritises work to meet commitments aligned with organisational goals.

TEKsystems’® unmatched success in the IT Services and Talent Management marketplace is driven by one thing – our employees. A thriving IT industry has caused us to grow at a rapid pace and we are looking for Account Managers to join our team. Once into the world of sales, we offer great opportunities for advancement, personal and professional growth, and unlimited earning potential. TEKsystems® seeks professional individuals with competitive spirit, drive, team mentality, commitment, perseverance, and a desire to build a long-term career in a rewarding environment. Don’t worry. No IT experience is needed. We’ve got that covered. Our comprehensive training programme allows you to learn terminology, job functions, and practice areas within the IT industry. In the Account Manager role, you will learn to provide insight, conduct deep discovery and demonstrate differentiation to clients to win new business, expand existing accounts, and provide exceptional service to all current and potential clients. In short, we will set you up for long-term sustainable success. What you will contribute • An understanding of the full lifecycle of IT recruitment, • An understanding of our clients’ business and IT initiatives, as well as their technical and cultural environments, • Conduct business development planning to approach customers in the most effective way possible, • Identify, develop, and manage new and existing customer relationships by leveraging our key resources and tools, • Contact and meet with prospective customers to establish customer needs, hiring cycles and build a customer intimate relationship, • Prepare and present sales information What you bring to the table: • Sales Experience engaging with customers in person or via phone preferred or Sales Internship Experience, • Client or customer interfacing experience preferred, ability to cultivate and maintain relationships, • A strong desire for a career in B2B Sales, • Excellent written and oral communication skills which can be leveraged in areas of negotiations, • A sense of urgency, excellent presentation skills and a high standard of professionalism and character, • The ability to overcome obstacles without becoming discouraged and readily collaborate with others to accomplish goals, • A strong propensity to learn We are looking for our next great hire! Is that you? Competencies • Resilience. Bounces back from setbacks and adversity when facing difficult situations, • Manages complexity. Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems, • Self-development. Seeks new ways to grow and be challenged using both formal and informal development channels, • Collaboration. Builds partnerships and works collaboratively with others to meet shared objectives, • Drives results. Consistently achieves results, even under tough circumstances, • Persuasive. Uses compelling arguments to gain the support and commitment from others, • Customer-focused. Builds strong customer relationships and delivers customer-centric solutions, • Planned and aligned. Plans and prioritises work to meet commitments aligned with organisational goals.

Vacancy: Account Manager-UK-Edinburgh Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for Account Manager-UK-Edinburgh vacancy.

Are you skilled in speaking a different language? \n\nDo you enjoy helping customers solve problems whilst giving the best service? \n\nIf you answered yes to those, this could be a great fit! \n\nCustomer Service Advisor - Languages needed - Dutch, German, Portuguese, French or Polish. If you speak one of these languages, get in touch. \n\nLooking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - Special Language Speakers to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels.\n\nThis is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment.\n\nThe Role\n As Customer Service Advisor - Special Language Speakers you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care.\n\nLocation: Edinburgh (1 Lochrin Square)\n Hours: Full-time, 37.5 hours per week\n Salary: £26,800 + monthly incentives\n\nKey Responsibilities\n\nDeliver high-quality customer service via phone, chat, and email in both German and English\nHandle customer queries and resolve issues from start to finish\nWork in a fast-paced call centre environment, managing multiple interactions at once\nCommunicate clearly and confidently across all channels\nMeet and exceed KPIs and performance targets\nCollaborate with team members to improve service delivery and processesWhat We're Looking For\n\nPrevious experience in customer service, ideally within a call centre\nFluent in German and English (written and spoken) - essential\nStrong communication and problem-solving skills\nAbility to multitask and manage multiple chats efficiently\nComfortable working towards targets in a customer service environment\nPositive, adaptable, and eager to learnWhat's on Offer\n\n33 days annual leave including bank holidays\nMonthly performance bonus and referral incentives\nHealth cash plan and wellbeing support\nEnhanced family policies and life insurance\nHybrid working options (performance-based)\nOn-site gym and discounted fitness memberships\nOngoing training and clear career progression opportunities\nRegular team events, incentives, and recognition programmes#call centre and customer service\n\nCustomer Service Advisor - Special Language Speakers\n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n\nThis electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Based: Edinburgh (Hybrid 3 Days Office 2 Days Remote)\n\nTemporary 3 Month Contract (Possible Extension/Permanent Contract)\n\nAre you a problem-solver who thrives in a fast-paced, people-focused environment? Do you love turning challenges into solutions and making customers smile? Then our clients Customer Service Team wants you!\n\nWhat you'll be doing:\n You'll be at the heart of the business, managing customer interactions from start to finish and ensuring every experience is seamless. From supporting front-line sales teams to collaborating with colleagues across the UK, no two days are the same!\n\nWhat makes this role exciting:\n\nBe part of a team where your ideas and energy make a real impact\nInteract with customers daily and support a variety of internal stakeholders\nLearn, grow, and develop your skills in a fast-moving, supportive environment\nHybrid working: 3 days in the office, 2 days from homeWho we're looking for:\n\nA positive, can-do attitude\nStrong problem-solving skills and the ability to think on your feet\nExcellent communication and listening skills\nCustomer service experience is a bonus, but your behaviours matter moreWhy you'll love working with our client:\nA fast-paced and ever-changing environment, with opportunities to develop your skills, meet amazing people, and be part of an exciting company. They work hard to provide the best service for their customers, but they also make sure to have fun along the way!\n\nIf you're ready to make a difference, bring your energy, and join a team that's all about solutions and smiles, we want to hear from you

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Italian.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Italian (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Salary: £26,800 + commission\nHours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm\nLocation: Edinburgh - Onsite\nStart Date: April 2026We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Russian Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages.\n \n You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. \n \n We require you to be fluent in Russian and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM.\n \n What You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Russian and English lines. \nTake ownership of customer concerns, resolving travel-related issues end-to-end.\nCommunicate clearly and confidently across multiple channels.\nCollaborate within a supportive team to achieve KPIs and service targets.\nShare ideas to improve customer experience and internal processes.\n What You'll Bring:\n\nFluent in English and Russian (written and verbal).\nStrong communication and problem-solving skills\nAbility to handle multiple web chats with fast, accurate typing.\nConfident working towards and achieving KPIs / Targets.\nMotivated, adaptable, with eagerness to learn and grow.\n Why You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\nEmployee Assistance Program, wellbeing support & enhanced sick pay\nEnhanced family policies (maternity, paternity & adoption)\nLife insurance worth 4x your annual salary\nHybrid working options (based on performance)\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\nContinuous learning & genuine career development opportunities \n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Core Group is hiring\nWe are hiring experienced Telehandler to join our client project in Edinburgh, EH12\n\nJob Title: Telehandler\nLocation: Edinburgh, EH12\nPay Rate: £18+\nHours: 7:00am \nDuration: Ongoing, Long term up to 1 year\nStart Date: ASAP\n\nRequirements:\n\n• CPCS npors\n• Proven experience on site\n• Must be local to the area\n• 2 x checkable references\n• Available for an immediate start\n\nDuties include:\n\n• The forklift driver will need to helping out on site as well as unloading/loading materials for the site trades. Looking after materials coming to the site, putting them in designed places.\n\nIf you are interested and meet the criteria above, please apply with your CV or Contact Denis\n\nWhatsApp Denis +(phone number removed) or call (phone number removed)

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\n\nCore Role Info - READ BEFORE YOU APPLY \nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 \nHours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Dutch.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\n\nWhat You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines.\n\nTake ownership of customer concerns, resolving travel-related issues end-to-end.\n\nCommunicate clearly and confidently across multiple channels.\n\nCollaborate within a supportive team to achieve KPIs and service targets.\n\nShare ideas to improve customer experience and internal processes.\n\nRepresent and represent the Trip.com culture in every interaction.\n \nWhat You'll Bring:\n\nPrevious customer service experience, ideally in a contact centre environment.\n\nFluent in English and Dutch (written and verbal).\n\nStrong communication and problem-solving skills, with resilience under pressure.\n\nAbility to handle multiple web chats with fast, accurate typing.\n\nConfident working towards and achieving KPIs / Targets.\n\nMotivated, adaptable, with eagerness to learn and grow.\n\nComfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n\nTravel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\n\n3 extra days for parents/guardians, plus long service leave after 10+ years\n\n$600 USD in Trip Coins annually to spend on your next adventure\n\nMonthly bonuses & $450 USD refer-a-friend scheme\n\nHealth cash back plan for dental, optical, physiotherapy, massages & more\n\nEmployee Assistance Program, wellbeing support & enhanced sick pay\n\nEnhanced family policies (maternity, paternity & adoption)\n\nLife insurance worth 4x your annual salary\n\nHybrid working options (based on performance)\n\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\n\nContinuous learning & genuine career development opportunities\n\nBirthday & service anniversary celebrations with gift cards and cake\n\nRegular team events, social activities, and recognition programmes.\n\nFun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture \nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Turkish.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Turkish (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and German.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and German (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

German-Speaking Customer Adviser - Join A Fun, Travel-Loving Team in Edinburgh! \nAre you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !\n\nWhy You'll Love It Here:\n\n33 days annual leave (including bank holidays\nEmployee Assistance Program, wellbeing support & enhanced sick pay\nEnhanced family policies (maternity, paternity & adoption)\nLife insurance worth 4x your annual salary\nHybrid working options (based on performance)\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\nContinuous learning & genuine career development opportunities\nWhat You'll Do:\n\nHelp customers with travel enquiries via phone, chat, and email\nSolve problems with empathy and efficiency\nStay updated on promotions and policies\nSupport your team on projects and huddles \n\nWhat You'll Bring:\n\nFluent in English and German (written and verbal).\nStrong communication and problem-solving skills\nAbility to handle multiple web chats with fast, accurate typing.\nConfident working towards and achieving KPIs / Targets.\nMotivated, adaptable, with eagerness to learn and grow.\nWhen and Where:\n\n37.5 hours a week, Mon-Sun, shifts between 7 AM - 11 PM\nGerman line hours: Mon-Sun, 8 AM - 5pm\nEdinburgh - Onsite\nStart Date: April 2026\nDisclaimer\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Telehandler Operator Required – Edinburgh\n\nWe are currently looking for an experienced Telehandler Operator for a project in Edinburgh.\n\nRequirements:\n\n * Valid CPCS or NPORS card\n\n * Safety Critical Medical – essential\n\n * Proven experience operating a telehandler on busy construction sites\n\n * Reliable and able to work as part of a team\n\nWhat’s on offer:\n\n * Minimum 1 month’s work\n\n * Parking available on site\n\n * Competitive rates (negotiable depending on experience)\n\n * Immediate start available

Our client is a global leader in scientific technology, providing chromatography solutions to customers across the petrochemical, energy, pharmaceutical, and environmental sectors. As part of their continued growth, we’re seeking an experienced Account Manager to join their team.\n\nAs an Account Manager, you'll act as a trusted advisor to scientific clients across the UK & Ireland, understanding the scientific goals of your customers and tailoring solutions that support their workflows. You’ll engage with a mix of existing accounts and new prospects, supported by an established brand and product reputation.\n\nThis role suits a salesperson who is driven, and naturally comfortable engaging with technical stakeholders. You should enjoy asking questions, understanding challenges, and recommending meaningful solutions, take pride in your work and value relationships built on trust, not just transactions.\n\nTo be considered for this role you will have:\n\n * Proven Scientific instrument sales experience, ideally with strong technical experience of relevant techniques (Chromatography preferred)\n\n * Account management experience and the ability to identify and convert new business opportunities\n\n * Excellent communication skills and the ability to engage with senior technical and commercial stakeholders\n\n * Experience working towards and achieving targets\n\n * UK Drivers Licence and the willingness to travel\n\n * Right to work in the UK without sponsorship\n\nThe role offers a competitive basic salary, plus uncapped commission with realistic OTE of 20% on top. Additional perks include a company car or allowance, private healthcare, pension, and strong learning and development resources.\n\nSound like a good fit? Send your CV or drop us a message to learn more. We’re happy to talk through the details and see if this could be the right next step in your career.\n\nKeywords: account management, sales manager, sales lead, business development manager, business development, sales representative, sales specialist, scientific sales, scientific sales representative, account executive, mass spectrometry, chromatography, LC-MS, GC-MS, capital instrumentation, reagents, software, consumables, UK, Ireland, Scotland, Wales, Manchester, London, Birmingham, Edinburgh, Liverpool, Leeds, Cambridge, Oxford, Glasgow, VRS9393PC

Reserves Manager – West\n\nCumbernauld, Glasgow\n\n£35,000 per annum, pro rata\n\nPermanent – Full time / 35hrs per week\n\nClosing date: 27th April 2026, 5pm BST\n\nThe Role:\n\nThe role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.\n\nMain objectives:\n\nLand management and project delivery\nManage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities.\n\nRepresentation and stakeholder engagement\nBuild and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.\n\nPeople management and teamwork\nLine manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.\n\nInformation and operational management\nMaintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems.\n\nThe successful candidate will ideally:\n\n * HND in environmental conservation or similar (essential)\n\n * Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)\n\n * Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)\n\n * Health and Safety legislation/procedures relating to outdoor working (essential)\n\n * Evidence-based decision making (essential)\n\n * Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential)\n\n * Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)\n\n * Working knowledge of Controlled Activities Regulations (essential)\n\n * Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration.\n\n * Experience of working within urban and rural areas of Scotland with specific reference to managing associated anthropogenic challenges, for example managing for wildlife conservation in areas of high footfall or remote rural locations.\n\n * Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.\n\n * Demonstrable knowledge of conservation and land management to mitigate against wildfire risk.\n\n * Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.\n\nClosing date for applications is: Monday 27th April, 5pm BST\n\nInterviews will be held on: Thursday 7th May 2026\n\nWhat we offer:\n\n * Salary sacrifice schemes including Cycle to Work & Pension schemes.\n\n * We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.\n\n * One Wellness Hour per week\n\n * Enhanced Pension rate upon completion of probation\n\n * Sick Pay Allowance\n\n * Enhanced Maternity/ Paternity Leave\n\n * Training and Development\n\nThe Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Portuguese\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Portuguese and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Portuguese (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Polish.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Polish and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Polish (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

You will cultivate a culture where our team members are encouraged to grow, learn, and eventually step into leadership themselves.

Senior Business Travel Consultant - Spanish speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • GDS experience (Amadeus, Sabre, Galileo or similar), • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more. ber die Rolle Wir suchen eine herausragende Pers nlichkeit im Executive / VIP Business Travel Consulting, die unseren F hrungskr ften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen - Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen. Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivit t, Effizienz und Kundenzufriedenheit m ssen im Gleichgewicht sein. Du arbeitest souver n in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen. GDS-Erfahrung ist ein Plus - aber kein Muss. Wenn dein Service-Mindset, Urteilsverm gen und deine Detailgenauigkeit stimmen, bernehmen wir das Training. So sieht Erfolg in der Rolle aus • Du lieferst eine nahtlose, proaktive und vorausschauende Betreuung f r Executive- und VIP-Reisende, • Du agierst als vertrauensvolle:r Berater:in - nicht nur als Buchungsstelle, • Du meisterst komplexe und kurzfristige nderungen ruhig und professionell, • Du erreichst konstant starke CSAT-Werte und erf llst gleichzeitig Produktivit tsziele, • Du zeigst Ownership, gutes Urteilsverm gen und Verantwortung in jeder Interaktion Deine Aufgaben • End-to-end Betreuung von Executive- und VIP-Gesch ftsreisen (Flug, Hotel, Transfers, Sonderw nsche), • Expertenempfehlungen unter Ber cksichtigung von Pr ferenzen, Reiserichtlinien und Duty of Care, • Schnelle, empathische und pr zise L sungen bei Reiseunterbrechungen oder Notf llen, • Betreuung ber mehrere Kan le (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-Umfeld, • Premium-Service liefern und gleichzeitig KPIs wie Produktivit t, Handle Time und SLA einhalten, • Aufbau langfristiger Beziehungen durch konstant exzellenten Service, • Enge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten Das bringst du mit Must-have • Nachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. .), • Verst ndnis f r Contact-Center-Kennzahlen wie Produktivit t, Effizienz und CSAT, • Herausragende Kommunikationsf higkeiten mit souver nem, professionellem Auftreten, • Ruhe, Entscheidungsst rke und L sungsorientierung unter Druck, • Sehr gute Organisation und hohe DetailgenauigkeitNice-to-have, • GDS-Erfahrung (Amadeus, Sabre, Galileo o. .), • Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innen, • Erfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport Deine Pers nlichkeit • Du bist von Natur aus serviceorientiert und denkst wie jemand aus der Hospitality, • Hohe emotionale Intelligenz und sicheres Urteilsverm gen, • Du arbeitest gerne eigenst ndig und bernimmst Verantwortung, • Resilient, anpassungsf hig und souver n im Umgang mit Unsicherheit, • Leistungsorientiert und wirtschaftlich denkend - ohne Kompromisse bei der Servicequalit t Was wir dir bieten • Wettbewerbsf higes Gehalt plus Beteiligung an Perk, • Gro z gige Urlaubstage zus tzlich zu gesetzlichen Feiertagen, • Wahl zwischen privater Krankenversicherung oder Gym-Zuschuss, • Lebensversicherung f r finanzielle Absicherung deiner Angeh rigen, • Legend re Perk-Events, inklusive unserer j hrlichen Sommerparty, • Zugang zu Spring Health mit 12 Therapie- und 12 Coaching-Sessions f r dich und deine Liebsten, • Flexibler Verg tungsplan, • 17 Wochen bezahlte Elternzeit im ersten Jahr deines Kindes, • 16 bezahlte Stunden pro Jahr f r ehrenamtliches Engagement, • Bis zu 20 "Work from Anywhere"-Tage j hrlich, • Sprachkurse in Englisch, Spanisch und Katalanisch, • Vierw chiges bezahltes Sabbatical nach 5 Jahren, • Relocation-Support f r einen Umzug in einen unserer HubsHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Las

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No call centre agent experienc

Reserves Manager – West Cumbernauld, Glasgow £35,000 per annum, pro rata Permanent – Full time / 35hrs per week Closing date: 27th April 2026, 5pm BST The Role: The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission. Main objectives: Land management and project delivery Manage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities. Representation and stakeholder engagement Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners. People management and teamwork Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work. Information and operational management Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems. The successful candidate will ideally: • HND in environmental conservation or similar (essential), • Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable), • Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential), • Health and Safety legislation/procedures relating to outdoor working (essential), • Evidence-based decision making (essential), • Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential), • Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential), • Working knowledge of Controlled Activities Regulations (essential), • Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration., • Experience of working within urban and rural areas of Scotland with specific reference to managing associated anthropogenic challenges, for example managing for wildlife conservation in areas of high footfall or remote rural locations., • Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes., • Demonstrable knowledge of conservation and land management to mitigate against wildfire risk., • Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people. Closing date for applications is: Monday 27th April, 5pm BST Interviews will be held on: Thursday 7th May 2026 What we offer: • Salary sacrifice schemes including Cycle to Work & Pension schemes., • We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach., • One Wellness Hour per week, • Enhanced Pension rate upon completion of probation, • Sick Pay Allowance, • Enhanced Maternity/ Paternity Leave, • Training and Development The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

Position: Russian Speaking Customer Service Advisor. Russian Speaking Customer Service Advisor.

Lovely established independent Travel Agency based on the outskirts of Edinburgh are seeking a Travel Agent to join their friendly team.As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high str

Customer Service Representative. Handling customer queries and complaints with diplomacy and confide. Greeting and assisting customers throughout the application process.

We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert.This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Phi

Passenger Service Agent - Restricted Mobility - Edinburgh Airport Shifts: 4 ON 2 OFF DAYS 03:00AM - 23:00PM. DAY RATE PAY: £12.95 Shifts: 4 ON 4 OFF NIGHTS 20:00PM - 08:00AM. NIGHT SHIFT PAY: £13.45 Responsibilities: • Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM), • Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft., • In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment, • Ensuring that wheelchairs and buggies are always clean and tidy., • Ensure that Centralised Control is updated on progress by use of IT handsets., • Ensure that all necessary paperwork is completed legibly and submitted promptly., • Great work ethic., • Excellent communication skills., • Strong Customer Service., • Self-motivated and willing to work using own initiative., • Full UK Driving licence (desirable)., • To multitask and remain calm under pressure.

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike. Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to

Accountancy & Business Advisory Manager.

We are looking for an experienced and enthusiastic Training Sales Advisor to join our team at GTG Edinburgh.Access to over 300+ free online training courses.Full time: Monday - Friday 9am - 5pm.Our Training Advisors are responsible for dealing with inbound enquiries from private individual customers

Then join our team to embark on an exciting career journey as our Customer Experience Specialist!.

Were currently looking for Customer Service Executives to create an outstanding customer experience in our Edinburgh Peugeot/SEAT/CUPRA branch in Seafield and help customers get excited about our products. Day-to-day duties Preparing the showroom and cars for the day ahead Assist with showroom prese

Home Office, GBRThe VIAVI NSE Sales Early Careers program recruits the best and brightest University Graduates interested in pursuing a career in Sales.

Were looking for an organised and enthusiastic Rental Customer Advisor for our Seafield Car & Van Rental branch in Edinburgh.

We are looking to appoint an Hotel Manager to join us immediately for the opening of The Bindery, our new flagship CODE hotel launching in Q1 2027.

A leading student accommodation provider in Edinburgh is seeking a Hotel Manager to oversee the opening of a new flagship hotel.