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Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

AFRICA BALKANS TRADE AND CULTURE CENTRE FOR A NEW CONTRACT in Africa, We are seeking a highly motivated Civil Engineer to join our dynamic team and to oversee infrastructures development and budget planning activities across projects in French Speaking Africans Countries. The successful candidate will be responsible for designing, developing, and managing infrastructure projects, ensuring they meet technical specifications and safety standards. This role offers an excellent opportunity to contribute to innovative system designs and construction projects, utilising advanced CAD software and project management skills. The ideal applicant will possess a strong foundation in civil engineering principles and a passion for delivering sustainable and efficient infrastructure solutions. Responsibilities Develop detailed civil engineering designs using AutoCAD, Civil 3D, Revit, MicroStation, and CAD software. Manage multiple projects from conception through to completion, ensuring adherence to deadlines and budgets. Conduct system design analysis and optimise construction plans for efficiency and safety. Prepare technical reports, specifications, and documentation for various infrastructure projects. Collaborate with architects, contractors, and clients to ensure project requirements are met effectively. Oversee site inspections and ensure compliance with health and safety regulations during construction phases. Utilise project management tools to coordinate resources, schedules, and deliverables efficiently. Assist in the development of innovative solutions for complex civil engineering challenges. Experience Proven experience in civil engineering design or project management roles. Proficiency in AutoCAD, Civil 3D, Revit, MicroStation, and CAD systems is essential. Strong knowledge of system design principles and construction processes and project delivery in French -Africans countries Experience with Mathcad or similar engineering calculation software is desirable. Demonstrated ability to manage multiple projects simultaneously while maintaining high standards of quality. Familiarity with industry standards, health & safety regulations, and environmental considerations within civil engineering projects. This position offers a stimulating environment where technical expertise and creative problem-solving are highly valued. Candidates should be organised, detail-oriented, and eager to contribute to impactful infrastructure development

Job Summary About Zuwin Properties Zuwin Properties is a UK-based estate agency committed to connecting landlords, investors, buyers, and tenants with outstanding residential and commercial property opportunities. We are scaling rapidly and seeking driven Property Sourcing Specialists to grow our listings through active prospecting and strategic outreach. Role Overview The Property Hunter will proactively find and onboard properties for rent or sale, focusing on landlords, developers, and investors. This role requires strong networking, negotiation, and property knowledge. The ideal candidate is field-smart, well-connected, and motivated by results, with an eye for valuable deals and opportunities. Key Responsibilities Identify and approach property owners, landlords, developers, and investors with available properties (rent or sale). Source single-let rentals, HMOs, multi-unit blocks, and sales instructions for the Zuwin portfolio. Build relationships through networking, cold calling, referrals, and social media outreach. Conduct basic due diligence and gather key property details (price, location, condition, rental/sale status). Ensure all documentation (proof of ownership, EPC, compliance certificates, etc.) is collected. Liaise with landlords to secure exclusivity or signed agreements with Zuwin Properties. Work closely with the internal team to hand over listings and prepare them for marketing. Track leads, follow-ups, and status updates in a structured manner. Payment Structure You will be paid per successfully onboarded property: -£200 for a standard single-let rental property -£400–£600 for HMOs or multi-unit rental instructions (depending on unit count) -£250–£500 for sales instructions (based on value and exclusivity) -£100 bonus for each property with full landlord documentation and photos ready- to-list -Additional bonuses for bringing in portfolios (3+ units) or landlord referrals that convert Payments are made upon contract signing with Zuwin Properties and readiness for listing.