Programme Delivery Manager - INSIDE IR35 Contractor for 6 months
22 days ago
Pitstone
Safran Engineering Services is seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme supporting Safran Electrical & Power. This is not a traditional project management role. You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance. The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes. • Lead the mobilisation and ramp-up of engineering and quality resources., • Manage customer demand, capacity planning and resource forecasting., • Act as the primary customer interface for service delivery activities., • Coordinate recruitment, onboarding and deployment of resources., • Monitor service performance, utilisation and customer satisfaction., • Manage programme risks, issues and escalations., • Lead weekly and monthly governance reviews., • Develop recovery plans for resource gaps, demand increases and delivery issues., • Maintain programme reporting, KPIs and performance dashboards., • Support commercial discussions, change requests and growth opportunities. Within the first six months, you will: • Successfully manage the ramp-up of engineering and quality resources., • Establish robust governance and reporting., • Maintain strong customer satisfaction., • Ensure resource demand and capacity remain aligned., • Identify and mitigate delivery risks proactively., • Create a scalable operating model capable of supporting future growth. Some other points/ attributes and skills that will come of use • Ramp-up experience – Proven delivery of 10 + personnel, • Stakeholder management – Able to manage customer, engineering, quality and leadership teams effectively, • Commercial awareness – Understands revenue, utilisation, margins and scope control, • Ownership mentality – Brings solutions and fights problems, • Recruitment knowledge – Experienced in hiring, onboarding and workforce planning, • Risk management – Identifies issues early and drives mitigation, • Executive communication – Can confidently present status, risks and recovery plans to senior leaders, • Influencing skills – Challenges unrealistic demands, • Organisation and governance – Maintains clear reporting, actions, forecasts and dashboards, • Aerospace/engineering experience – Understands realities of technical resource delivery and customer environment, • Experience managing engineering or technical services teams., • Experience mobilising or scaling teams of 15+ resources., • Strong customer-facing stakeholder management skills., • Experience in aerospace, defence or regulated industries., • Commercial awareness including forecasting, utilisation and resource planning., • Proven track record managing risks, escalations and customer expectations., • Ability to operate independently with minimal supervision., • Experience within an engineering services or consultancy environment., • Resource delivery or workforce planning experience., • Contractor and subcontractor management experience., • Knowledge of quality and engineering delivery environments., • Early finish on a Friday - 0800-1645 Mon-Thurs, 0800-1200 Friday, • Onsite canteen #J-18808-Ljbffr