Assistant Marina Manager
1 day ago
Hayling Island
Assistant Marina Manager Hayling Island Salary: £35,000 We are currently recruiting for an Assistant Marina Manager to join a busy, high-profile marina and visitor destination on Hayling Island. This is an exciting opportunity for a customer-focused and operationally driven individual to play a key role in the day-to-day running of a thriving waterfront and boatyard environment. This position would suit someone with strong leadership skills, a hands-on approach, and experience managing booking systems within a fast-paced operational setting, ideally within a marine or boatyard setting. The Role As Assistant Marina Manager, you will support the overall operation of the marina and associated boatyard activities, ensuring smooth day-to-day operations while maintaining the highest standards of safety, service, and presentation. A key focus of this role will be the coordination and optimisation of berth bookings, ensuring efficient use of space and a seamless customer journey from enquiry through to arrival. Key Responsibilities include: • Supporting the daily operation of the marina and boatyard, coordinating and overseeing team activities, • Managing and coordinating berth bookings for annual customers and visitors, ensuring maximum occupancy and efficiency, • Overseeing and maintaining booking systems, ensuring accuracy of data and smooth customer journeys, • Assisting with staff rota planning to ensure effective site coverage, • Leading daily team briefings and supporting a positive team culture, • Ensuring all administrative and operational processes are completed accurately, • Supporting the coordination of boatyard operations, including vessel movements, lift/launch scheduling, and contractor activity where required, • Overseeing site and boatyard maintenance to ensure a safe, clean, and well-presented environment, • Monitoring customer satisfaction and driving continuous improvement in service delivery, • Supporting the training, coaching, and development of team members You will ideally have: • Previous experience in a supervisory or assistant management role in a similar setting, • Experience coordinating booking systems, reservations, or scheduling platforms, • Strong organisational skills with the ability to manage bookings, logistics, and customer flow effectively, • A hands-on approach with the ability to multitask in a fast-paced environment, • A commitment to maintaining high standards of health, safety, and presentation, • Experience within a marina, boatyard, marine, leisure, or hospitality environment would be advantageous, • A practical understanding of boatyard operations (e.g. vessel handling, maintenance coordination, or working with marine contractors) is beneficial but not essential, • What's on OfferSalary of £35,000, • Monday to Friday working pattern (08:30 - 17:00), • Structured onboarding and training programme, • The opportunity to work in a unique and scenic coastal environment If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience, we'd love to hear from you.