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  • Hotel Reception/Host and Housekeeping - Boutique Hotels Across UK
    Hotel Reception/Host and Housekeeping - Boutique Hotels Across UK
    2 months ago
    £41699–£41700 yearly
    Full-time
    London

    Job Opportunity: Hospitality Associate for Boutique Hotels Across the UK Company Overview Join a network under the partner company of 100 Boutique Hotels across the UK, a global leader in hospitality. Position: Hotel/Host and Housekeeping - Hospitality Associate This role involves 30% receptionist and 70% cleaning ( housekeeping ) duties, two jobs in one. Requirements: Minimum two months experience as a Receptionist/Host. Minimum one year of experience in Housekeeping. Strong command of English (written and spoken). Be flexible with time The right to work in UK DBS check ( optional ) Willingness to relocate and reside at the hotel (if required). Available Locations and Openings: 1. Staines-upon-Thames Heathrow T5 - 3 candidates request, 2. Sunday Box Hill Burford Bridge Hotel - 2 candidates request, 3. Winchester Wessex Hotel by Sunday - 6 candidates request, 4. Exeter Rougemont hotel by Sunday - 4 candidates request, 5. Holland House Hotel Cardiff By Sunday - 8 candidates request, 6. Walton Hall Hotel & Spa by Sunday - 6 candidates request, 7. Bristol Grand Hotel By Sunday - 4 candidates request, 8. Atlantic Tower Liverpool - 6 candidates request What We Offer Full time contract directly with the employing company. Salary: £41,700 per year before tax, paid monthly under a full-time employment contract. Training: Mandatory training program 1 year. This is a company policy requirement for all new hires. Optional only: Accommodation: on-site accommodation provided by the employing company at a cost per month. Candidates may opt out if accommodation is not needed. No Upfront Costs, no payment in advance. All deductions for accommodation (if you need accommodation) and training are applied only after employment begins and after you receive your first month's salary Key Responsibilities: Perform detailed inspection and quality assurance checks across assigned areas to maintain brand-mandated levels of cleanliness, presentation, and guest comfort. Identify and report preventive maintenance requirements, room discrepancies, and lost & found incidents through prescribed digital or manual reporting channels. Deliver guest service interactions with courtesy and precision, in line with Belvilla Service Behavioural Standards. Comply with all health, safety, and environmental protocols, including local regulatory norms and Belvilla Hygiene Management Guidelines (BHG). Ensure proper calibration, storage, and upkeep of cleaning tools, housekeeping carts, and material inventories in accordance with audit and compliance schedules. Support front-of-house operations by welcoming guests with a professional demeanor consistent with Belvilla Guest Experience Framework. Administer room allocation systems, reservations, and guest communication workflows through designated Property Management Systems (PMS). Handle telephonic, digital, and in-person guest correspondence with efficiency and data-confidentiality compliance. Coordinate seamlessly with housekeeping, maintenance, and operations control teams to optimize room readiness and turnaround timelines. Maintain accurate documentation of guest profiles, billing records, and transaction reports, ensuring compliance with Belvilla Finance Control Policies. Execute cash and digital payment handling, invoice issuance, and reconciliation in alignment with internal audit controls. Provide destination and property-related information, facilitating guest mobility and local experiences in accordance with Belvilla’s Host Culture Principles. Execute comprehensive guest room and public-area servicing in accordance with Belvilla Brand Standards and defined Standard Operating Procedures (SOPs). Conduct systematic linen management, bed-making, and inventory replenishment of in-room amenities and bathroom consumables, ensuring adherence to hygiene benchmarks. Application Process Interviews will be conducted via online video directly with the employed company hiring team, where a detailed job description will be provided. We are committed to a professional and transparent recruitment process. How to Apply Submit your application, including your CV. Join Our Team Be part of a dynamic hospitality group dedicated to excellence. We value seriousness, professionalism, and a passion for guest satisfaction. Apply today to start your career with us! Thank you for your interest!

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  • Team Leader
    Team Leader
    2 months ago
    £13.8 hourly
    Full-time
    London

    Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

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  • Housekeeping 5 Star Hotel Airbnb style apartments
    Housekeeping 5 Star Hotel Airbnb style apartments
    2 months ago
    £14.01–£14.02 hourly
    Full-time
    London

    Hello, I would like to introduce this job to you. We are looking for experienced male and female cleaners. Job description: 5 star hotel type Airbnb style apartments (100 apartments) in 15 different locations, all in central London, zones 1-2-3. Paid every two weeks Self employed Travel time between apartments is included in the working hours. Transport: Transport costs are borne by you and are not deductible. Schedule: Starts around 10:00. Ends around 18:00. Overtime if desired. 30 minute unpaid break. We require individuals experienced in housekeeping, hotel, or Airbnb cleaning, capable of quickly managing cleaning tasks and using a phone. In addition to cleaning, we use an app to upload photos and report apartment issues. This job combines cleaning, tech, and app They have an app on phone usage. We need full-time individuals with flexible schedules. Office -Warehouse: Located in Covent Garden (WC2H 9BF ), where the warehouse is located. All cleaning teams meet there, pick up the products (with wheelbarrows) and then take the bus to the first apartment. Then, the journey to the second apartment is on foot, and to the third by bus, many locations are in the city centre. Travel time between apartments is considered part of working hours. Locations: Varies daily, and between them is by walking or bus-tube. Some locations are 5, 10, 15, 20, 25 or 30 minutes from the warehouse. Process: After the cleaning is completed, the apartment must be registered in the app, following all the steps to mark it ready for booking. Approximately 2 or 3 apartments are cleaned per day (apartments with 1, 2, 3 or 4 bedrooms, bathrooms, kitchen and living room). Clean linen is available in the apartments, in the hallway or inside. Each block has a storage room on the ground floor with a vacuum cleaner, mop and other utensils and materials. Materials: Cleaning products are provided by the hotel. The staff must pick up toiletries (hygiene products, coffee, sugar, etc.) from the desk. We have handcarts with rollers. Instead, all apartments have a storage room on the ground floor, they have a vacuum cleaner and mop there, and every morning you find clean linen in the hallway of the building or in the apartments. You leave dirty sheets and towels there in the hallway of the block or in the storage room in the building. After you finish cleaning the apartment, you have taken all the photos of the rooms/bathrooms/living room/kitchen/closets etc and upload them to the app, the final step is: you have to leave a key in the apartment, take a picture of the key and the serial number on the key so that it can be seen in the picture and send it to the Supervision group, then, when you leave the apartment, take a video of yourself locking the apartment and upload it to the app. Then, they have a box outside the safe where you have to leave another key, take a picture of the key in the safe and send it to the Supervision group. But you have to understand that here you have to walk or take the bus and sometimes the metro to get to the apartments. They have 100 apartments in 15 different locations and you always have to report to 3 groups. The work here is a bit stressful because there is a lot of information, besides cleaning everything is done by phone and reported in the app and 3 WhatsApp groups. Thank you

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