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JUNIOR SOUS CHEF - PLAZA KHAO GAENG Salary - Up to £39000 per year Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Plaza Khao Gaeng are seeking a Junior Sous Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Junior Sous Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng, Arcade Food Hall’s flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall. Located just off Tottenham Court Road, in London’s Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof. The Position As Junior Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. Working closely with the senior team; you will assist in managing the overall kitchen operation, If you have the following, then we want to hear from you: Previous experience as a Junior Sous Chef or Senior Chef de Partie in a high-quality Restaurant; Strong awareness of trends and seasonality of produce; A highly creative approach to your work with excellent attention to detail; Proven ability to manage, train and motivate a Kitchen brigade; A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Junior Sous Chef eager to join a restaurant group with ambitious plans.
A thriving FM organisation based in Dartford, Kent, are seeking a personal assistant to provide support to the MD. This is a really hands on role which will suit a creative individual who enjoys working in a high-trust and high-autonomy role. This is a temporary-to Permanent role. You will be working in an office setting alongside other like-minded creatives. Duties : - Providing right-hand support to the MD, acting as their confidant and supporting with PA duties and secretarial organisation - Client management and supplier negotiation - Preparing written communications such as proposals, pitches and presentations - Company HR administration Person Specification : - Experience within facilities management or any operational services setting is essential. - High-level admin and/or PA support - Strong written communication and creative skills Numerical skills
Marketing Executive - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a marketing whiz with a passion for the dynamic world of B2B tech and cybersecurity events? Do you thrive in a fast-paced environment, crafting creative campaigns that drive results? Then EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Marketing Executive, you'll play a pivotal role in promoting our upcoming B2B technology and cybersecurity conferences. You'll be a strategic marketing mind, crafting compelling campaigns that generate excitement, attract high-calibre attendees, and contribute to the overall success of our events. Responsibilities: - Develop and execute comprehensive marketing campaigns across various channels (digital, social media, email, content marketing). - Manage and optimise our online presence, including website content, SEO strategy, and social media engagement. - Showcase your flair! Design and create engaging marketing materials (e.g., brochures, landing pages, email newsletters) to promote conferences. - Collaborate with the sales team to develop targeted lead generation strategies. - Analyse marketing campaign performance and generate data-driven insights to optimize future efforts. - Stay up to date on the latest marketing trends and technologies within the B2B events industry. - Support with event logistics as needed, such as speaker promotion and attendee communication. You're a Perfect Fit If You Have: - A strong understanding of marketing principles and best practices. - Proven ability to develop and execute creative marketing campaigns across various channels. - Excellent written and verbal communication skills. - Proficiency in marketing automation tools (e.g., HubSpot) and social media platforms. - A passion for the B2B technology and cybersecurity landscape (a plus). - The ability to work independently, manage multiple tasks effectively, and meet deadlines. - A data-driven mindset and a knack for analysing results and optimising campaigns. We Offer: - A competitive salary and benefits package to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. - See your creativity come to life and play a key role in the success of our B2B conferences. Ready to Champion Marketing for EDS Brands Ltd? If you're a marketing enthusiast with a strategic mind and a passion for the B2B tech and cybersecurity space, then we encourage you to apply! The EDS Brands team is excited to hear from you! Location: Office-based
Conference Producer - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a creative mastermind with a passion for crafting exceptional experiences? Do you thrive in a fast-paced environment, orchestrating the magic behind world-class B2B conferences? If so, EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Conference Producer, you'll be the heart and soul of bringing our upcoming B2B technology and cybersecurity conferences to life. You'll wear many hats, from curating top-notch speaker agendas and managing communications, to fostering a seamless experience for attendees and ensuring every detail aligns with our vision. Responsibilities: Pre-Conference Planning: - Collaborate with the content team to develop compelling conference themes, tracks, and agendas. - Source and secure industry-leading speakers (CIOs, CISOs and CDOs), thought leaders, and influencers. - Manage speaker communications. - Oversee and assist in management of the conference budget. On-site Management: - Oversee the development and execution of a detailed conference schedule. - Ensure smooth event operation and troubleshoot any on-site issues. - Foster a positive and engaging environment for attendees and speakers. Post-Conference Activities: - Gather and analyse attendee feedback. - Oversee the creation of post-conference reports. - Identify areas for improvement and implement strategies for future events. You're a Perfect Fit If You Have: - Minimum 3-5 years of experience in conference production or event management. - Proven track record of successfully planning and executing B2B conferences. - Strong project management skills with the ability to prioritize, manage deadlines, and juggle multiple tasks effectively. - Excellent communication, interpersonal, and negotiation skills. - A keen eye for detail and a commitment to delivering exceptional experiences. - An understanding of the B2B technology and cybersecurity landscape (a plus). - Proficiency in project management tools and Microsoft Office Suite. - The ability to work independently while also collaborating effectively within a team. We Offer: - A competitive salary and benefits package to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. - See your creativity come to life and leave a lasting impact on the B2B tech and cybersecurity communities. Ready to Produce Unforgettable Conferences with EDS Brands Ltd? The EDS Brands team is excited to hear from you!
Delegate Sales Champion - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a sales rockstar with a passion for fostering connections within the tech and cybersecurity space? Do you have the drive to smash targets and propel yourself in a dynamic, fast-paced environment? Then EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Delegate Sales Champion, you'll play a vital role in driving delegate sales for our upcoming B2B technology and cybersecurity conferences. You'll be responsible for identifying and connecting with high-value prospects, understanding their specific needs, and becoming their trusted advisor on how our events can propel their professional growth and organizational success. Responsibilities: - Execute targeted sales strategies to achieve ambitious delegate sales goals for assigned conferences. - Leverage in-depth research to identify top decision-makers and influencers within relevant technology and cybersecurity sectors. - Proactively build and manage a qualified prospect pipeline through various outreach channels (phone, email, social media). - Build strong relationships with potential attendees, acting as a trusted advisor and effectively addressing their needs. - Negotiate and close sales deals, consistently exceeding assigned targets. - Collaborate with the marketing team to develop and execute creative campaigns that attract a high-calibre audience. - Analyse sales data and reports to identify trends and implement strategic improvements. - Maintain a positive, professional demeanour, upholding EDS Brands Ltd.’s reputation for excellence. You're a Perfect Fit If You Have: - Minimum 2 year of experience in B2B sales, preferably within the technology or cybersecurity events industry. - A proven track record of exceeding sales targets and achieving revenue goals. - Excellent communication and interpersonal skills, with the ability to build strong, lasting relationships. - A confident and persuasive approach, adept at converting leads into sales. - A keen interest for the ever-evolving technology and cybersecurity landscape. - A self-motivated and results-oriented mindset with a strong work ethic. We Offer: - A competitive salary and commission structure that rewards high performance. - Travel! Ever wanted to see Paris, Amsterdam, Frankfurt, New York and more? - A comprehensive benefits package (pension, paid time off) to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. Ready to Champion Delegate Sales with EDS Brands Ltd? If you're a driven and passionate sales professional who thrives on building connections and exceeding expectations, then we encourage you to apply! The EDS Brands team is excited to hear from you!
Job Title: Delegate Sales Associate - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a motivated and results-oriented individual with a passion for technology and building relationships? Do you thrive in a fast-paced environment and crave the opportunity to learn from a dynamic team? If so, EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Delegate Sales Associate, you'll play a key role in supporting our sales team to drive delegate sales for our upcoming B2B technology and cybersecurity conferences. This is a fantastic entry-level opportunity to gain valuable experience in B2B sales within a supportive and exciting environment. Responsibilities: - Conduct in-depth research to identify and qualify potential attendees through assigned leads. - Proactively build and manage a sales pipeline through various outreach channels (phone, email). - Craft clear and concise communication to generate interest and highlight the value proposition of our conferences. - Learn and apply effective sales techniques to convert leads into qualified registrations. - Provide administrative support to the sales team, such as data entry and scheduling meetings (as needed). - Contribute to a positive and collaborative team environment. You're a Perfect Fit If You Have: - A strong desire to learn and a willingness to be mentored in the B2B sales industry. - Excellent communication and interpersonal skills, with a focus on building rapport. - A self-motivated and results-oriented mindset with a positive attitude. - Proficiency in Microsoft Office Suite and a willingness to learn new sales tools. - A passion for technology and a curiosity about the cybersecurity landscape (a plus). - Excellent time management skills and the ability to prioritize tasks effectively. We Offer: - Competitive salary and benefits package to support your professional growth. - Opportunity to work within a dynamic and collaborative environment. - Gain valuable experience in B2B sales and the events industry. - Be part of a passionate team that's dedicated to delivering exceptional events. - Learn from industry experts and develop your sales skills through ongoing training. Ready to Launch Your Sales Career with EDS Brands Ltd? If you're a motivated individual with a strong work ethic and a desire to learn, then we encourage you to apply! The EDS Brands team is excited to hear from you!
This Job position is for street fundraisers: The role is to promote our new client raising awareness of their activities by fundraising at supermarkets, shopping centres and train stations. This is a field-based vacancy. We hold events daily, weekly, and monthly and currently looking to hire immediately. Key Information: • CASH IN HAND DAILY • PLEASE ENSURE YOU ARE FLUENT IN ENGLISH & PLEASE ENSURE YOU ARE A UK CITIZEN. 40% commission. Using card machines as well. So, Tap and go, keep earning the 40% none stop on every sale. Clients must be Well Groomed, Presentable and Very Approachable!! BIG SMILES :) Our company is expanding non-stop so we are employing talented well-spoken Sales Representatives, who can uphold our company’s culture and vision. We are in the heart of London, an established company with high reputation and recognition for the services we provide to our clients. We take our work seriously. You must be able to travel daily! Benefits for you include: *** Cash Paid Daily *** *** Full Training and Support given by experienced Trainers who have been selling for 20 years *** *** A Buzzing Fun Fast Paced Environment *** ** AVAILABLE - TEMP WORK. ** FULL TIME or PART TIME ** FLEXIBLE HOURS No Experience is necessary as we provide full product/service coaching, although we do welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. 40% commission, also weekly bonuses for the super seller!!! We provide: Full training. For Newbies and Refresher for the Experienced All Marketing Materials provided Card machines for contact-less and easy payments on spot ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK - LONDON AREA AND MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE DAILY! You must provide proof of ID and Residence.
Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
We are a firm of solicitors providing a wide range of legal services, but specialising in civil litigation. we are recruiting a General litigation paralegal to assist our solicitors with their litigated case loads in a variety of areas such as financial mis selling, RTA and Business Energy. Please note that this is an in person role and the successful candidate will work full-time in our offices located in Bolton. The role will involve drafting and assisting with various court documents and procedures and so attention to detail and excellent drafting skills are essential. Candidates must have a law degree or equivalent and would ideally have completed the LPC and or have experience of working on litigated civil litigation claims. The successful candidate will: Prepare and assist with the preparation of court documents including particulars of claim, witness statements and court bundles • Consider and take instructions work on small claims, fast track and multi track cases manage a caseload of files from inception to completion • Prepare and draft documents • Review and report on evidence • Interview clients to obtain key information • Work on a case management system • Improve their telephone skills • Diary and time management The ideal candidate must have a minimum of 12 months experience working as a paralegal
We are recruiting….. Due to recent growth within the firm, we are looking to recruit a Criminal Law Solicitor. The successful Criminal Law Solicitor will join a friendly and supportive firm that has established itself as one of the leading Criminal Law firms in the country attracting challenging, high-profile matters across general and serious crime and fraud. The successful candidate will manage a general and serious crime caseload to conclusion. We offer a competitive salary, dependent on experience. The clients are both privately paying or come within the Legal Aid thus expect a high level of advice and representation. The clients expect nothing but the best, a service that we are proud to deliver around the clock as a result the successful candidate will be expected to flex to the needs of the business when needed. As a criminal defence solicitor, you will Join the firm’s respected criminal department based at our Blackburn Office with the possibility of hybrid working for the right individual. Undertake a wide range of matters from advisory, and police station work to Court of Appeal proceedings and everything in-between Successfully engage with clients and third parties at all levels and from all backgrounds Be proactive and adaptive to ever changing conditions and offer your clients reassuring levels of care and expertise. Collaboratively work with a team of experienced paralegals. You will be a criminal defence solicitor with Upwards of 1 years PQE in criminal defence. Police Station Accreditation Confident and personable characteristics and the ability to connect with clients from the outset Full UK drivers license and own transportation. Salary: £25,000 - £40,000 per year (Dependant Upon Experience) Benefits: Casual dress Company pension Free parking On-site parking Referral programme Work from home
The successful candidate will have experience in Scottish Law can be dual qualified, managing a Personal Injury case load with a high percentage of litigated RTA files. Applications are invited from Solicitors with an in-depth knowledge of the RTA Process and a proven track record in RTA litigation. The role will also involve coaching and guiding junior staff in RTA law, procedures and process and court process/attendance. Additionally, the successful candidate will have experience in dealing with liability, quantum and costs. In particular, will be well experienced in the mechanics of the Part 36 procedure and relevant protocols Experience of dealing with technical points of insurance law, such as MIB work, the European Regulations and Article 75 issues would be advantageous. Job role summary To undertake matters which you are competent to conduct having due regard to the policies and procedures defined in the Office Manual relating to your areas of work. Arranging appointments and attending new, current and former clients and dealing with their queries including: Obtaining instructions and advising on course(s) of action, length and cost of case (as appropriate); Assessment of client’s financial means and explanation of private terms and conditions Drafting and/or dictating correspondence to client, court, solicitors counsel and other third-parties, including Statements, Notices, Applications, and other Legal Forms/Documents (especially relevant court forms); Instructing counsel, experts, solicitor advocates or other third-parties, reviewing reports and continued liaison as required; Advising on appropriate course of action; Arranging and attending hearings and conferences as and when required; Obtaining and reviewing evidence and statements; Negotiation on clients behalf and, liaison with opponents etc. to obtain most preferable outcome for clients; Ensuring efficient day-to-day progress of all matters, prioritising work as necessary and keeping the client informed on progress.
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.
- Contact Supervisor (Centre and Community Based), Children’s Contact Service - Based in Hertfordshire (Service and community based) Various hours available: Negotiable up to 37 hours p/w - Locations available: · Cheshunt (EN8) · Hemel Hempstead (HP1) · Welwyn Garden City (AL7) - Grade 2 (lower) point 11 – 15: £21,196 - £23,966 per Annum. - Permanent contract. - ID: 778 *Please state which area you are interested in as well as the ID number 778 when applying ** Required Skills:** · Have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times. · be able to demonstrate an understanding of safe working practices, risk assessment and risk management. · Have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court. · Be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus. Job Description: As a Contact Supervisor, you will ensure that families are welcomed and supported when in the Supervised Contact Centre, in community settings and other appropriate venues as required. You will have an open-minded, flexible and caring approach towards children, parents and other family members who are attending supervised contact. Our aim is to provide a happy and positive experience for children, young people and their families. You will therefore ensure that children and young people are kept safe and that their emotional wellbeing is prioritised at all times. You will ensure the welfare of children and young people is at the forefront of the team’s work and ensure that Family Action and Hertfordshire’s safeguarding procedures are followed. You will provide an opportunity to support parents to maintain positive relationships with their children. Where required, you will oversee practical and emotional support for parents building a trusting relationship with them; this will help to make supervised contact sessions a positive experience for the children. Where contact is between the wider family group e.g., sibling contact, you will ensure the needs, preferences and experiences of all attendees are considered and supported. Key Tasks and Responsibilities: · Support the delivery of safe and effective supervised contact sessions. · Promote and maintain contact arrangements that are agreed between all parties including respecting the wishes of children and young people. · Have an understanding of, and comply with, Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare and safety of children and vulnerable adults, undertaking risk assessments before each session ensuring that the risks identified by Social Workers are mitigated. · Assess the quality of parenting observed during the supervised contact, ensuring that the key areas for observation identified by the Social Worker are addressed, and use this evidence to complete detailed and timely reports as required by the court and/or principal social worker. · Ensure that all supervised contact sessions are managed to ensure as positive experience for the children and young people as possible. · Recognise any risks of harm and intervene appropriately to de-escalate the risks or bring in additional support as required to safeguard the children. · Keep records of your work using Family Action systems, adhere to confidentiality, information sharing protocols and risk assessment processes. · Travel to supervised contact sessions in other area’s (when required). · Contribute to the collection, recording and analysis of information required by commissioners, judiciary, principal social worker and Family Action and provide accurate reports as necessary. · Participate in personal supervision, funded training and appraisal processes to ensure your knowledge skills and practice is of a high standard. · Implement the principles of Family Action’s Equal Opportunities Policy in every aspect of your work and positively promote the principles of the policy amongst colleagues, service users and other members of the community. · Comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect the health, safety and welfare of yourself and others. · Have an understanding and comply with Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare of children and vulnerable adults. · Ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community. · Comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare. · Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required. · Meet opening hours of the centre’s, including some Saturdays. · To demonstrate, at all times, Family Action’s values, which underpin Family Action’s mission of ‘building stronger families’ by: a) people focused b) Reflecting a ‘can do’ approach c) Striving for excellence in everything we do d) Having mutual respect for everyone we work with, work for and support through our services Person Specification · Previous work with children and families is desirable but not necessary. · Ability to work with families in conflict and the importance of remaining impartial, objective and focused on the needs of the child/children at all times. · Understanding of child development, attachment and appropriate parenting approaches. · Have the ability to demonstrate an understanding of safe working practices, risk assessment and risk management. · Good planning and excellent report writing and record keeping skills. Experience of and ability to use MS Office applications and electronic recording systems. · Understanding of the needs of families / individuals, and of the impact of disadvantage and social exclusion and a commitment to and willingness to promote inclusion and equality of opportunity for all. · A confident and professional approach to working with service users, stakeholders and colleagues. · Excellent verbal, listening and written skills, including basic IT skills. · The ability to priorities and organise workload effectively including the timely completion and submission of case records and reports. · The ability, commitment, and willingness to work flexibly including evenings and weekends. · The ability and willingness to occasionally travel within the Hertfordshire area. Please send your CV along with the area/s you are interested in applying for and the ID number