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Contact centre jobs in United Kingdom

  • Field Care Supervisor
    Field Care Supervisor
    1 day ago
    £15 hourly
    Full-time
    Croydon

    🚨 WE ARE URGENTLY RECRUITING! 🚨 🌟 Join the Team at Radfield Home Care Croydon & Sutton! 🌟 Position: Field Care Supervisor 📍 Location: Croydon & Sutton 💷 Pay: £15.00 per hour 🕒 Hours: Full-time 🚗 Essential: Must have access to a car. Are you an experienced care professional passionate about delivering exceptional, person-centred care? Radfield Home Care Croydon & Sutton is looking for an experienced, dedicated, and compassionate Field Care Supervisor to join our growing team. At Radfield Home Care, we believe in making a difference through our Be There Promise — being there for the people we support, their families, and our care team. We are looking for someone who shares this commitment and understands the importance of maintaining high standards of care, supporting our care professionals, and ensuring every client receives safe, compassionate, and personalised support in their own home. Your Key Responsibilities ✅ Reviewing and updating care plans and risk assessments. ✅ Conducting spot checks to monitor the quality of care delivered. ✅ Carrying out staff supervisions and supporting the development of care professionals. ✅ Completing daily care visits and monitoring clients' wellbeing. ✅ Identifying changes in clients' needs and ensuring appropriate action is taken. ✅ Promoting safeguarding, compliance, and best practice in domiciliary care. ✅ Supporting a positive team culture that reflects Radfield Home Care's values. What We Are Looking For ✔ Previous experience in a field care supervisor or senior domiciliary care role. ✔ A good understanding of care planning, risk assessments, and safeguarding. ✔ Excellent communication, organisational, and leadership skills. ✔ A passion for delivering high-quality, person-centred care. ✔ A valid driving licence and access to a car. ❤️ Be Part of Something Meaningful! If you are passionate about care, committed to quality, and ready to make a real difference in people's lives, we want to hear from you! Join Radfield Home Care Croydon & Sutton, where our commitment goes beyond providing care — we are here to be there. 📩 Interested? Don't delay! Contact us today to find out more and apply. #HiringNow #RadfieldHomeCare #FieldCareSupervisor #CareJobs #CroydonJobs #SuttonJobs #DomiciliaryCare #HomeCareCareers #BeTherePromise

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  • Executive Assistant to CEO
    Executive Assistant to CEO
    5 days ago
    £14.8 hourly
    Part-time
    London

    Executive Assistant to the CEO (Part Time) Wormwood Scrubs Pony Centre, West London 20 hours per week | London Living Wage - £14.80 ph | Mostly on site, with occasional home working | Closing date: Sunday 18th October About us Wormwood Scrubs Pony Centre is a much-loved RDA riding school and charity in the heart of West London, offering riding lessons, community programmes and opportunities for young people and volunteers. We are a friendly, close-knit team, and no two days on the yard are the same. The role We are looking for an organised, proactive Executive Assistant to support our CEO, Tonya. You will be her right hand, helping to keep the centre's governance, paperwork and priorities running smoothly so she can focus on leading the organisation. This is a varied and central role that suits someone who enjoys being busy, spotting what needs doing before it's asked, and working as part of a small team. Key responsibilities • Draft and send emails, letters and documents on behalf of the CEO, • Manage and maintain organisational paperwork, records and documentation, • Keep track of deadlines, projects and priorities, and chase where needed, • Assist the CEO in her dealings with the trustees and board, keeping communication and paperwork organised, • Act as a point of contact between the CEO, staff, trustees and external partners, • Work closely with the wider admin team, playing a central role in keeping day-to-day administration running smoothly About you • Previous experience in an EA, PA or senior admin role, • Excellent written and verbal communication, • Highly organised, with strong attention to detail, • Able to prioritise, use your initiative and work independently, • Confident using Google Workspace, • Trustworthy and discreet, • An interest in horses, charities or community work is welcome but not essential What we offer • London Living Wage, • 20 hours per week, with flexible working days and hours to be agreed, • Mostly on-site work in a unique animal-filled setting, with occasional flexibility to work from home

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  • Self-Employed Waiters / Waitresses – Flexible Shifts in London
    Self-Employed Waiters / Waitresses – Flexible Shifts in London
    17 days ago
    £13.7 hourly
    Part-time
    London

    Life in the UK Job Agency is looking for experienced self-employed waiters and waitresses for flexible hospitality assignments across London. We are a job agency working with restaurants, hospitality venues and private events. You may receive assignments at different venues depending on your availability and our clients' requirements. Pay: • £13.70 per hour, • Weekly payments, • Tips may be available depending on the venue Responsibilities: • Welcoming and assisting guests, • Taking food and drink orders, • Serving food and beverages, • Clearing and resetting tables, • Preparing tables before service, • Communicating with kitchen and front-of-house teams, • Providing professional and friendly customer service, • Following venue service standards, • Keeping the working area clean and organised, • Helping the team during busy service periods, • Following health, safety and hygiene requirements Requirements: • Previous experience as a waiter/waitress or in hospitality, • Good spoken English, • Professional appearance and attitude, • Reliable and punctual, • Right to work in the UK, • Must be registered as self-employed / sole trader, or currently completing registration, • Able to travel to different venues across London, • Black hospitality uniform may be required for some assignments What we offer: • Flexible shifts, • £13.70 per hour, • Weekly payments, • Assignments at different restaurants and hospitality venues, • Ability to choose whether you accept an available assignment, • Opportunity to work with different venues across London, • Potential tips depending on the venue How it works: Life in the UK Job Agency receives staffing requests from restaurants and hospitality venues. When a suitable assignment becomes available, we contact available workers with the shift details. You can then confirm whether you are available for that assignment. Before receiving assignments, candidates will complete a short telephone interview and provide the required identification and right-to-work information.

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  • Payroll Manager
    Payroll Manager
    23 days ago
    £26826 yearly
    Part-time
    London

    Shakespeare’s Globe is currently seeking an experienced Payroll Manager, on a permanent, part-time basis (21 Hours per week), who can build and maintain collaborate relationships across the organisation. We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions. The role: This role is responsible for managing and overseeing the in-house payroll and pension functions at the Globe. The role ensures that there is a compliant, accurate and timely payroll for approximately 375 permanent employees, and a further 400 variable workforce of casual, PAYE and non-PAYE workers via monthly and weekly payrolls across the year. Oversight and account management of four pension schemes (NOW pensions, Aviva, Equity, and Musicians Union) is also a key part of this role. The Payroll Manager works with Payroll Assistant and other key stakeholders across departments to create automated process, ensure appropriate controls are in place, problem solve payroll and pension queries, and to make sure our systems are working for the organisation. The Payroll Manager is responsible for preparing payroll outputs and reports for review; ensuring that final authorisation, sign-off and release of payroll payments are forwarded timely to senior members of the Finance and People & Culture teams, in line with agreed controls and delegated authorities. The Payroll Manager escalates exceptions, narrative for variances, policy deviations and high-risk items for decision and approval. Please see the full job description for further information about the role. Shakespeare’s Globe: We use Shakespeare's enduring relevance to ignite the power of theatre to spread empathy and launch cultural experiences that inspire hope at every stage of people's lives. Our vision is to be the world's most exciting centre for Shakespeare and theatre experiences. Benefits: • Discount in the Globe shop and onsite restaurants/cafes, • Staff discounts via My Globe perks and better Bankside Buzzcard, • Free entry to selected shows, events and activities, • Access to our free employee assistance programme and 24/7 virtual GP service, • Enhanced maternity, paternity, adoption, and shared parental leave and pay, • Life assurance scheme, • Rental deposit scheme and season ticket loans, • Flu vaccination scheme, • Cycle to work scheme, • Enhanced employer pension contributions after 12 months service. To apply: For more information, please download the job description on our main jobs page To apply Deadline for applications is midday, 30 September 2026. First round interviews will take place virtually on 15 or 16 October 2026. If you have any queries on the application process or online form, please contact our recruitment team.

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  • Team Member in Logistic and Print Store
    Team Member in Logistic and Print Store
    26 days ago
    £11–£13 hourly
    Part-time
    Kilburn, London

    About the Role We are a busy shipping and packing centre in Kilburn looking for a hands-on, reliable team member to manage day-to-day shipping operations. This role involves packing, dispatching, customer service, and sales, so we are looking for someone who is practical, organised, and confident dealing with customers. Key Responsibilities • Providing shipping quotes (UK & international courier services), • Packing items securely (fragile, valuable, and irregular items), • Booking shipments and managing dispatch & courier collections, • Tracking shipments and updating customers, • Taking payments and completing transactions, • Delivering excellent customer service from enquiry to delivery, • Building relationships with customers and encouraging repeat business, • Upselling / cross-selling additional services inluding print/copy and finishing. What We’re Looking For • Experience in packing, shipping, retail, or logistics (preferred), • Comfortable with physical work and manual handling, • Strong attention to detail and problem-solving ability, • Good communication and customer service skills, • Self-motivated and able to take initiative, • Reliable with excellent timekeeping, • Basic IT skills (email, booking systems, payments) * Key Skills (Indeed Keywords) Packing | Shipping | Logistics | Warehouse | Retail | Customer Service | Dispatch | Courier | Sales | Manual Handling What We Offer • Stable part-time hours (24–32 per week), • Friendly working environment, • Varied and active role (not desk-based), • Opportunity to grow within the business How to Apply Shortlisted candidates will be contacted for an interview. Job Types: Full-time, Part-time Work Location: In person

    Immediate start!
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  • . Turkish-Speaking Call Centre Agent
    . Turkish-Speaking Call Centre Agent
    1 month ago
    Full-time
    London

    We are looking for a Turkish-speaking Call Center Lead to supervise our front-line team serving Turkish-speaking players. You will own day-to-day shift operations, quality assurance and the handling of escalated cases, ensuring players always receive a fast and professional experience. You will combine hands-on support with people leadership, keeping a 24/7 operation running smoothly. The role is remote based Responsibilities • Supervise and support a team of Turkish-speaking call center agents, • Own shift planning and ensure adequate coverage across a 24/7 operation, • Handle escalated calls and complex player issues, • Monitor call quality, response times and customer satisfaction, • Maintain reporting on team productivity and player feedback, • Collaborate with the wider customer support and operations teams Requirements • Native or C1-level Turkish and fluent English, • 3+ years of call center / customer support experience, • Experience in iGaming or a 24/7 contact center is a strong plus, • Strong leadership, organisation and problem-solving skills, • Excellent verbal and written communication, • Ability to work and lead across rotating shifts (24/7) What We Offer • Competitive salary, • Performance-based bonuses, • Full training and ongoing support, • Friendly and professional working environment, • Career development opportunities

    Immediate start!
    No experience
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  • Wood Flooring Sanding/ Fitting
    Wood Flooring Sanding/ Fitting
    1 month ago
    Full-time
    London

    We are looking to build relationships with reliable, skilled flooring installers and wood flooring specialists for ongoing work throughout all London boroughs. We are looking for experienced subcontractors skilled in: WOOD FLOORING • Solid & engineered wood flooring, • Wood floor installation, • Sanding, restoration & refinishing, • Repairs & finishing HERRINGBONE & CHEVRON • Herringbone flooring, • Chevron flooring, • Detailed setting out, • High-end/bespoke installations LAMINATE / SPC / LVT • Laminate flooring, • SPC flooring, • LVT flooring, • Click- systems WHAT WE'RE LOOKING FOR ✅ Proven experience & high-quality workmanship ✅ Reliable and professional ✅ Own tools & transport ✅ Able to work independently ✅ Good attention to detail ✅ Experience working in residential and/or commercial properties ✅ Photos/portfolio of previous work preferred ✅ Public liability insurance preferred WHAT WE OFFER Work across all London boroughs Regular subcontract work available Opportunity to build a long-term working relationship Consistent projects for reliable installers Residential & commercial projects We are particularly interested in high-quality wood flooring, herringbone, chevron, restoration and finishing specialists. If you're an experienced flooring subcontractor looking for regular work in London, get in touch. 📩 DM us with: 1. Your name/business name, 2. Areas of London you cover, 3. Flooring specialities, 4. Years of experience, 5. Photos/portfolio of your work, 6. Contact number Experienced flooring subcontractors only, please.

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  • Care Worker / Support Worker - Croydon area - Driving essential
    Care Worker / Support Worker - Croydon area - Driving essential
    2 months ago
    £12.75–£14 hourly
    Part-time
    Croydon

    Location: Croydon and surrounding areas Employment Type: (Full-time & Part-time) Join Our Caring Team Sunbird Care Ltd is looking for a caring, reliable and motivated Care Worker / Support Worker to join our team and provide high-quality, person-centred care to our Service Users. We are particularly interested in candidates who drive and live in or close to Croydon, as the role involves travelling to support Service Users in their homes and within the community. About the Role As a Care Worker / Support Worker, you will provide compassionate support that promotes the dignity, independence, privacy, choice and wellbeing of Service Users. Your responsibilities will include: • Providing personal care and support to Service Users with a range of needs, illnesses and disabilities., • Supporting with washing, bathing, dressing and toileting., • Assisting Service Users with mobility and physical disabilities., • Using manual handling equipment safely and correctly., • Following good infection prevention and control practices., • Supporting Service Users with their care and support plans., • Assisting with medication where required and within the agreed level of support., • Preparing food and drinks according to individual preferences, nutritional needs and cultural requirements., • Providing companionship and emotional support., • Supporting Service Users to maintain contact with family and friends., • Accompanying Service Users on trips and activities in the community., • Maintaining accurate care and medication records., • Reporting concerns regarding the health, wellbeing, behaviour or safety of Service Users., • Maintaining confidentiality and safeguarding Service Users from abuse., • Following health and safety procedures, Sunbird Care policies and relevant care standards., • Attending training and team meetings and being committed to continuous learning. The full job description highlights the importance of person-centred care, dignity and independence, as well as safe manual handling, accurate record keeping, safeguarding and ongoing training. About You We are looking for someone who: • Has a full driving licence and access to a vehicle., • Lives in Croydon or within a reasonable travelling distance., • Has previous experience working in healthcare, social care or a similar care environment., • Has experience in personal care., • Has knowledge or experience of manual handling and moving & handling., • Understands the importance of infection control and good hygiene practices., • Is compassionate, respectful, patient and reliable., • Can work independently while also being a supportive team member., • Is committed to protecting the dignity, privacy, choice and independence of Service Users., • Has good communication and record-keeping skills., • Is willing to learn, develop and undertake regular training as part of their role. Why Join Sunbird Care? We value people who genuinely want to make a positive difference in the lives of others. You will receive support and training to help you develop your skills and confidence in the role. The job description specifically requires Care Workers to attend both in-house and external training and to participate in team meetings. Hourly Rate: £13.00 – £14.50 If you are an experienced, caring and dependable individual who wants to develop your career in care, we would love to hear from you. To apply: Please send your CV and a brief covering message explaining your care experience and availability.

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  • Public Relations Officer
    Public Relations Officer
    2 months ago
    £39000–£45000 yearly
    Full-time
    London

    Natural Ways Body Balance Limited is a premier wellness and spa centre located in the heart of London. Established in 2012, we specialise in traditional Chinese massage, Thai massage, sports massage, deep tissue massage and holistic wellness therapies. We serve a diverse client base, with a significant proportion of our customers coming from the local Asian community, and are committed to delivering exceptional customer service and promoting wellbeing through professional therapeutic treatments. Due to the continued growth of our business and the expansion of our customer base, we are seeking an experienced Public Relations Officer to strengthen our brand presence, develop community relationships and support the company's ongoing marketing and customer engagement activities. Key Responsibilities 1. Develop and implement public relations activities to promote the company's wellness and holistic therapy services, enhance brand awareness and maintain a positive public image within the local community., 2. Prepare bilingual (English and Chinese) promotional materials and external communications, ensuring consistent brand messaging across all public-facing platforms and supporting the company's reputation and customer engagement., 3. Build and maintain relationships with local community organisations, business associations, referral partners and corporate clients by coordinating approximately 10–15 stakeholder contacts, arranging 2–3 meetings each week and following up partnership opportunities to strengthen community engagement and referral networks., 4. Organise 1–2 community engagement or promotional events each month; monitor customer feedback, online reviews and public perception; analyse market trends and prepare monthly reports with recommendations for senior management., 5. Support business development and partnership initiatives; respond to external enquiries; coordinate public communications; and ensure all external communications comply with UK advertising standards, GDPR and professional ethics. Essential Requirements -A Bachelor's degree or an equivalent qualification; -At least one year's relevant experience in public relations, communications, customer engagement or business development; -Strong written and verbal communication skills in both English and Chinese; -Experience in preparing promotional materials and coordinating external communications; -Experience in maintaining relationships with customers, business partners or external stakeholders; -Good organisational skills and the ability to manage multiple tasks simultaneously; and -A sound understanding of UK professional communication standards, including data protection (GDPR) and advertising requirements. We welcome talented and enthusiastic individuals to join our team.

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