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Offres contact centre manager à Royaume-Uni

  • Operations Coordinator
    Operations Coordinator
    il y a 2 jours
    £30000–£45000 par an
    Temps plein
    Pimlico, London

    The Assistant Operations Coordinator role sits at the heart of our day-to-day engine. You will help keep orders, warehouse, deliveries and client communication moving smoothly, making sure our promise to clients — on time, in full, every time — is actually delivered. From 8am to 5pm (with a one-hour break at 12), you’ll oversee the daily flow of orders across our systems and channels, coordinate with the warehouse and drivers, and keep our clients informed and confident. A typical day includes checking the previous night’s deliveries, confirming new orders, updating status in our internal tools, and making sure everyone — from chefs to drivers — knows what’s happening and when. You will act as a main operational point of contact for a group of clients, confirming orders, answering questions, and following up on any issues until they are fully resolved. You’ll support client onboarding by collecting key business information, setting them up in our systems, and making sure they know exactly how to order and what to expect from us. Internally, you’ll update daily logs and simple KPI trackers, prepare basic operational and performance summaries, and keep records tidy and accurate in our digital workspace (Notion, Google Workspace and other tools we use). When something goes wrong — a delay, a missing item, a stock issue — you will help document what happened, coordinate the fix, and ensure the learning is captured so it doesn’t repeat. You’ll work closely with the CEO, who will set priorities and support you with decisions, while you bring structure, follow-through and calm execution. This role is ideal for someone who is organised, reliable, clear in communication, comfortable with digital tools, and enjoys being at the centre of operations rather than in the spotlight. We’re looking for at least two years of experience in operations, logistics, hospitality coordination or a similar client-facing support role. Strong English, attention to detail and the ability to manage several moving pieces at once are essential. In return, we offer a £30,000–£40,000 salary depending on experience, exposure to the full operational lifecycle of a growing B2B supplier, and the opportunity to grow into a more senior operations or client-facing position as the company scales.

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  • Communications Manager
    Communications Manager
    il y a 8 jours
    £30000–£40000 par an
    Temps plein
    London

    We are looking for a Communications Manager to join our ambitious organisation on a full- or part-time basis. The successful candidate will shape, lead and execute Bright Blue’s communications strategy. They will be responsible for ensuring the think tank continues to have an impactful relationship with the media, implementing an effective digital strategy and leading the think tank’s external affairs. We are looking for an ambitious and entrepreneurial individual who passionately believes in and can clearly articulate Bright Blue’s principles and ideas. They will help our organisation become one of the most high-profile and impactful policy voices in the UK. There is the opportunity for rapid promotion. The role will involve some travel and hours can be irregular, to suit the timing of meetings and events. Main responsibilities: • Plan and implement a detailed and strategic communications strategy for report releases and reactive interventions., • Lead a communications programme for our events., • Engage and build a network with key stakeholders such as journalists, PR and PA professionals, producers, special advisers, MPs, officials and regulators., • Implement and run Bright Blue’s digital assets, including our social media, website and Centre Write., • Coordinate the Bright Blue Community., • Secure significant coverage of the work of Bright Blue in print and broadcast media., • Brief and support the wider Bright Blue team on media speaking appearances., • Write press releases and place articles for Bright Blue., • Help secure funding for the organisation., • Be a spokesperson for the organisation in both traditional and social media. Person specifications: • Experience working in a communications or media role., • Proficiency with the use of and promotion through social media, such as X, Instagram and YouTube., • Strong interpersonal skills and an ability to build good working relationships with multiple external stakeholders., • An understanding of how to promote research and other activities of a think tank., • A network of contacts, including journalists, MPs and special advisers., • Strong tech-literacy with Adobe, Canva, WordPress, Elementor and email marketing programmes., • A strong background in and knowledge of politics and public policy., • A belief in Bright Blue’s core values. This position is based in London. Bright Blue has a hybrid working arrangement with at least three days in the office each week and the rest working from home. Closing date: 9am, 1st December 2025. Interviews will take place in December. Salary: £30,000 – £40,000 full-time, dependent on experience, or the equivalent part-time pro rata salary. Please submit your CV and a covering letter explaining why you are the best person for the job to Bartek Staniszewski. In your cover letter, please include information on whether you could do the job full-time, part-time or either. Please note we do not consider AI-generated cover letters.

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  • Junior Waiter
    Junior Waiter
    il y a 1 mois
    Temps plein
    Strand, Westminster

    We are looking for an enthusiastic Junior Waiter/Waitress to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. What you do as a Junior Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section and supervise the junior members of the team You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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  • Supervisor QSR
    Supervisor QSR
    il y a 2 mois
    £13.5–£13.75 par heure
    Temps plein
    London

    Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

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