Contact centre manager jobs in United Kingdom

Job Description Ward Charge Nurse / Sister Rivers Hospital - Sawbridgeworth Full Time 37.5 Hours A fantastic opportunity has arisen for an enthusiastic and highly motivated Ward Charge Nurse/ Sister to join the ward nursing team at Rivers Hospital. Shifts covered across days and weekends 9am/9pm - will include on call rota Weekdays and Weekends Rivers Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patient’s services in England. We are based on the Herts & Essex border and are passionate about quality of care throughout the hospital. The role In this role, you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. The appointed Ward Charge Nurse/ Sister must be organised with good attention to detail, excellent communication skills and the ability to work well within a team. The Ward Charge Nurse/ Sister will support the Ward Manager and team in ensuring that safe, effective and high quality clinical care is delivered to all patients. What you’ll bring with you • Current NMC registration, • An ability to deliver high standards of patient care, • Mentorship qualification desirable, • Previous clinical supervisory experience, • Enthusiastic and empathetic character promoting positive attitude at work, • Flexibility and adaptability to meet the changing needs of the business, • Deliver a good working knowledge & compliance with CQC Standards /KLOEs and NICE guidance, • Be part of the On-Call rota providing support for ward out of hours Benefits • Contributory pension scheme, • Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank, • 25 days’ annual leave plus 8 day’s Bank Holiday, • Private Healthcare and Life Assurance, • Free onsite parking and a subsidised staff restaurant, • Access to our employee Ramsay Discount Programme, • Wellbeing centre and access to 24/7 employee assistance line, • Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums About us Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. Please contact Chris on for an informal chat. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Business Unit: Risk Analytics Centre of Excellence Salary range: £39,200 - £52,000 per annum DOE + red-hot benefits Location: UK Hybrid, attendance to London HUB 1x per week. Contract type: Permanent Our Team We have an exciting opportunity in our Credit Stress Testing Modelling team in Risk Analytics. The Climate Risk Stress Testing Specialist is a key role in the development, maintenance, and performance monitoring of VMUK’s suite of Climate stress testing models, which are used to forecast loan loss provisions and capital requirements under a range of Climate scenarios, including regulatory stress tests. The role holder will have the opportunity to work across a broad range of models spanning retail and business asset classes and drive business insight. What you’ll be doing • Leading the development of the suite of climate stress testing models across Retail and Business portfolios, and across IRB and IFRS 9 modelling environments, • Supporting technical leads to independently implement changes to the SAS based Stress Testing Engines and associated analytical tools, • Focusing on continuous improvement through addressing of the Open Model validation actions and by identification of model performance issues, addressing oversight actions and by embedding learnings and evolving business and regulatory requirements, • Ensuring effective design and implementation of the Climate Stress testing monitoring of the stress testing models, • Continually assess and identify SAS processes/code to promote simplification and automation, reducing any operational risk inherent in the current environment, • Close collaboration with credit risk modelling, finance and business teams for obtaining insights and feedback for the management of the credit stress testing models, • Good Knowledge of Climate risk model methodologies and stress testing frameworks across a range of Retail / Business credit portfolios with a good understanding of model usage, • Strong model development experience in stress testing, ideally using SAS and R, • Effective Climate Risk Modelling skills across physical risk and transition risk, • A strong understanding of climate-related regulations and reporting standards (e.g. TCFD, ESG reporting), • Excellent analytical ability to solve complex problems, with a keen attention to detail, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Flight Operations Manager Contact Centre.

Programme Manager Location: Midlands/London - Flexible (must be able to travel to the Midlands) Sector: Regulated Industry Type: Full-time, 12 month fixed term contract Salary: £90,000 - 100,000 per annum Please note if you do not have recent or substantial experience within a regulated organisation or experience in customer experience transformation or contact centres we will not be able to consider you for this opportunity We are currently working with a leading Insurance provider, who over the past few years, have invested heavily in technology. Their focus has now shifted to how do maximise the return on this investment and bring together the people, processes, and technology to deliver the best possible customer experience. This Programme Manager role will drive the improvement of their customer journey and positively improve their customer complaints processes to deliver a service that’s seamless. Responsibilities • Own and drive delivery of the Customer Journey & Experience Improvement Programme across multiple workstreams., • Maintain a clear roadmap, milestones, and governance structure to keep the programme on track., • Analyse and report on key service metrics (complaints volumes, NPS, first-time resolution, etc.)., • Act as the central point of coordination across front line contact centres, back-office teams, outsourced partners, and suppliers., • Run workshops and forums with operational teams to uncover challenges and co-design improvements., • Define and embed roles, responsibilities, and processes for managing customer complaints and escalations., • Improve logging accuracy, triage processes, and supplier management practices., • Shape and deliver proactive interventions that prevent customer issues before they escalate., • Spend time in contact centres to observe, challenge, and align processes., • Provide clear, concise updates to senior stakeholders – including the Programme Sponsor – while keeping frontline teams engaged., • Champion a customer-first culture, celebrating progress and embedding continuous improvement. Candidate Profile • Someone who can operate at both the strategic and operational level, • Experienced in regulated environments – ideally Insurance, Financial Services, Utilities, or Telco, • Knowledgeable in contact centre operating models and customer service operations, • Skilled at leading large-scale, multi-workstream programmes that deliver measurable improvements in CX, • A strong communicator who can build trust and command respect from the boardroom to the frontline, • Proactive, structured, and diligent – but also approachable and personable If this sounds like you then please do submit your CV today as the client will look to interview for this as soon as possible.

Job Title/Req Number: Commercial Consultant Base Location: London plus network of 20 offices nationally: ___ Base Location: London plus network of 20 offices nationally: The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Commercial Consultant We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed consortium led approach in the learning supply chain. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients realise their immediate and future strategic business aims. What will you be doing? The role requires the ability / flexibility to work across learning clients where multiple programmes in the portfolio require a strong understanding of the sector. The Commercial Consultant is primarily responsible for managing the sourcing and competition of the appropriate supply chain to support relevant client engagements driving the commercial outcomes of particular supplier partnerships through effective procurement and relationship management. As a Commercial Consultant you will be part of a Commercial team who is responsible for managing day-to-day supplier relationships while ensuring that supply chain activities are undertaken in accordance with the firm’s policies and procedures, risks are managed, and third-party spending is contained, and profitability targets are met. The Commercial Consultant will have demonstrated knowledge of procurement and contract law, strong communication and negotiation skills, and an ability to drive team performance under tight deadlines. Strong management, delegation, and mentorship skills and a keen eye for detail are essential. A key strength required for this position is someone who is a strong stakeholder Manager and thrives on developing and maintaining relationships with suppliers. As a team leader, the Commercial Consultant must embody KPMG’s values, act as a role model, and build commitment and belief toward the accomplishment of the team’s goals. • Sourcing and onboarding of new suppliers to support business needs- running open and fair competitions. Setting evaluation criteria to demonstrate the best outcome for clients and ensuring the process is effectively managed end to end, • Manage external relationships with the client commercial teams, • As required by the Head of Commercial, manage commercial activity to support particular contracts, • Escalate issues to Head of Commercial and manages upward effectively. Knows when is appropriate to draw in support to ensure that firm is represented externally at the appropriate level of seniority., • Ensures that Head of Commercial is briefed on issues, risks and matters which go beyond the ordinary course of business., • Horizon scanning on the learning marketplace and development and stakeholder management of relationships with particular contract supplier chain, • Support the business to drive commercial outcomes through effective procurement and supplier management practices, • Ensure that all supply chain activity is in accordance with the firm’s policies and procedures, • Work day to day with suppliers and KPMG stakeholders, • Manage conflicts of interest and risk appropriately in order to protect KPMG, • Manage day to day learning supply chain relationship responsibilities, • Proactively manage Intellectual Property Rights and associated risks, • Manage internal interfaces with the wider operational team including Finance, Project Operations, Curriculum, Engagement team, Communications, Service Centre, Finance, Security and areas of the wider firm: Quality and Risk Management and Contracts Unit, • Prioritise the workload of the team to support and meet the strategic objectives set by the Head of Commercial., • Regularly manages risk and supervises junior team to ensure that risk is being managed carefully Leadership & Management Day-to-day responsibility for successful sourcing and procurement activities to support our client learning services business. The role will report directly to the Head of Commercial and needs clear articulation of any risks and mitigations. Line management of the supply chain team supporting these activities (typically at Assistant Manager and Graduate grades) whilst coordinating delivery activity with central MLS services (e.g. Finance, Service Centre, Technology). Stakeholder Interaction & challenges: Frequent client interaction to build trusted relationships as day-to-day point of contact, underpinned by a clear governance structure. Impact, Risk, Accountability & Governance: The role is important to the learning business as it ensures successful delivery of multi-year contracts. KPMG’s reputation in the market is essential for future MLS opportunities / extensions. What will you need to do it? • Strong commercial acumen, ideally supported with formal procurement or supplier management qualification, • Extensive experience in running mini competitions and RfP exercises at scale, • Knowledgeable in contract law and Intellectual Property law, • Excellent stakeholder management and relationship-building skills, • Excellent verbal and written communication skills, • Can demonstrate significant success in negotiations and a track record of creating profit, • Able to work at pace to tight client deadlines while remaining focused on the commercial goal, • Extensive knowledge of working with Suppliers, • Leadership skills, • Able to work effectively in a consulting environment and in a matrix type governance structure, • Management skills: able to manage a team of junior colleagues, delegate appropriately and prioritise workload in accordance with priorities as set out by Head of Commercial, • Strong numerical skills and ability to understand pricing of products and pricing strategies To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • Leeds, • London Canary Wharf, • Birmingham This position will largely be based from London. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • Consulting at KPMG:, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • KPMG Workability and Disability confidence: ___, • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. You'll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience is essential: • Strong Customer Service background, • Previously managed or overseen a Contact Centre, • Experience working with outsourced vendors, • Analytical skills (Excel), • Tableau, Power BI or similar tool, • Degree educated Location: London (good work from home options available) If you are interested in this Customer Service Manager position and meet the above requirements please apply immediately.

Project Manager Are you an experienced supply chain professional with an FMCG background? Do you have a proven track record of streamlining complex supply chains within a retail or grocery environment? Are you available for a long-term contract? MacGregor Black is partnering with a leading retailer on the search for logistics Project Manager. This is a 12-month FTC role based in London. Key Responsibilities: • Lead the assessment, design, and implementation of projects aimed at streamlining supply chains to enhance operational efficiency and reduce costs., • Work closely with cross-functional teams, including operations, procurement, finance, and IT, to identify and address supply chain bottlenecks and inefficiencies., • Build strong relationships with suppliers and other providers to ensure reliable service and continuous improvement in supply chain processes., • Identify and address potential resistance to change, providing guidance and support to overcome obstacles., • Monitor and control supply chain project budgets, ensuring cost-effective solutions without compromising on quality or service., • Drive a culture of continuous improvement through the use of Lean, Six Sigma, or similar methodologies to optimize processes and eliminate waste. What We're Looking For: • Experience with Lean, Six Sigma, or other process improvement methodologies., • Minimum of 5 years of experience in logistics and supply chain management, with a focus on the FMCG sector. Demonstrated experience in streamlining and optimizing complex supply chains and distribution networks., • Efficient running of Central Distribution Centres., • Replenishment and Allocations out of Central Distribution Centre., • Impact of replenishment on the depots stock holding capacity., • Stock Forecasting., • Reporting and Analytics (Expert level excel skills). Salary - Circa £70k + benefits. Please contact Rob Blackburn today for further information.

Creating the very best in live and non-live sports entertainment for linear and digital platforms. Working with the biggest stars in sport, across the world's leading broadcasters. We believe in togetherness, inclusivity & trust. We do what we love & we love what we do - innovating & creating the very best entertainment. We have an exciting opportunity for an enthusiastic Technical Manager to join us. What You'll Be Doing... Provide technical support and oversight for our live sports broadcasts, Podcasts and in-house post-production infrastructure ensuring robust workflows, high-quality delivery, and client management. Work with our in-house production team across RFP's, ensuring technical budgets and workflows suit the needs of future broadcasts. Key Responsibilities: Live Broadcast Operations • Oversee all technical aspects of our live sport broadcasts,, • Act as the primary technical liaison for our broadcaster, maintaining strong relationships with key partners, and third-party providers, • Lead weekly debriefs with broadcasters and manage ongoing broadcast requirements, • Book circuits, review camera plans, and approve EVS specifications to optimize production quality, • Serve as the main point of contact for Tech Meetings with our facility providers prior to each live weekend or match, and attend debriefs when required, • Conduct technical recces to assess live broadcast requirements across all tournaments Post-Production & Technical Infrastructure: • Provide technical support for the in-house post-production team and assist with servers and edit suites, • Support the development team with technical analysis, workflows, and plans for new shows, events, and live productions, • Proactively explore broadcast technology innovations and identify opportunities to enhance workflows and capabilities, • Organize demonstrations of emerging technologies relevant to editorial, production, and broadcast teams Freelance Oversight: • Manage and coordinate freelance Technical Managers (TMs) for Outside Broadcasts and the Remote Operations Centre, • Book freelance TMs and sound supervisors where needed and ensure they are aligned with broadcast objectives and technical standards, • Maintain regular communication with the TM team to ensure consistency and resolve any issues quickly Budget, Planning & Third-Party Management: • Provide broadcast specifications, Review and approve quotes and manage contracts for technical third-party providers, • Produce technical documentation and schematics to support future broadcasts, • Manage relevant budgetary responsibilities to ensure financial targets are achieved across tournaments, • Work closely with Production Executives (PE) and Production Management (PM) teams to resolve budgetary, logistical, and planning challenges, • Be present onsite during select match weekends to support Outside Broadcasts (OBs) or ROC operations as required Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. This role will require late starts/finishes and weekend/bank holiday working where necessary as well as travelling to shoot/outside broadcast locations in the UK and abroad. Requirements Who you are... • Understands all aspects of Live Outside broadcasts including Vision, Sound and EVS, • Ability to act as a bridge between technical and editorial teams, translating complex technical concepts into simplified, actionable insights, • Understanding of Cloud and remote workflows, • Proven experience in live broadcast operations, technical infrastructure, connectivity, and post-production workflows, • Strong background in project management, particularly in designing and overseeing technical workflows for live TV broadcasts, • Ability to perform under pressure while maintaining a high standard of quality and accuracy, • Experienced in working with broadcasters, stakeholders, and multidisciplinary teams across various levels, • Excellent communication, problem-solving, and relationship-building skills, • Flexible, innovative, and quick-thinking, with a proactive approach to technical challenges and broadcast demands We are committed to encouraging equality, diversity and inclusion among our workforce and recruitment and eliminating unlawful discrimination.

Manager - People in M&A - Deal Execution Base Location: 20 offices nationally: ___ Why Join KPMG as a Manager - People in M&A (Deal Execution)? The Deal Execution team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour. We are a diverse team of over 105 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Advisory business, and are focused on continually enhancing value for clients across the deal and economic cycle. Our teams comprise of specialists capable of helping clients right through from conceptual thinking of buying a business to turning their business around in times of difficulty. The People in M&A Centre of Excellence deals with all aspects of the employee journey in M&A, as well as leveraging our experience to enact transformational change outside of a deal context. From early-stage strategy development and organisational design for carve-outs, to synergy cases and cost benefits, employee experience and corporate culture, employee transfer, through to the conception, development and management of effective transformational solutions to help an organisation achieve its ambitions and objectives. We work together to develop solutions to the issues our clients may face and understand the financial benefits or risks that may be present from a people perspective. Above all, we are driven by a passion to help our clients execute transactions and transformational change efficiently, maximising value through people and ensuring a smooth people transition. What will you be doing? In this role, you will work on and lead projects by working closely alongside senior members of the team, who will provide guidance and insight into the deal environment, enabling you to build your deals knowledge and further develop your people, OD, strategy and HR skills. You will also leverage your change and consulting skillset to deliver top-tier transformational change for clients outside of a deal context. This will include: • Due Diligence: Contributing to and reviewing deal and transaction reports from a people perspective, • Integration & Separation: Advising on people, strategy and organisational design aspects of integration, separation and optimisation initiatives (e.g. synergy analysis) including the development of target operating models, understanding the people landscape, defining transitional service agreements, developing plans and supporting implementation, • Transformational Change: Supporting the client in achieving their objectives by delivering transformational change projects, • Leadership & Management: The Manager is a role model supporting mentoring, coaching and development of junior project team members, • Stakeholder Interaction & Challenges: Demonstrate credibility and experience to advise and deliver on complex deals and acting as key point of contact for the client across specific engagement areas What will you need to do it? • A good understanding of or background in HR, OD or Strategy, ideally in a M&A environment., • Experience of working on M&A projects and understanding of consultation is beneficial, • People specialism such as: People strategy, TUPE, HR functions, processes and technology, Union engagement, best practice organisational design, employee engagement, talent analysis, recruitment and retention. (Not all specialisms are required and a deep understanding in one area could be sufficient), • Ability to manage small-medium-sized teams or significant parts of complex projects or programmes Our Locations: We are open to talk to talent across the country. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Deal Advisory we have a range of divisions and specialisms. Click the links to find out more below: Deal Advisory at KPMG: ___ ESG at KPMG: ___ About our firm: ___ KPMG Culture. Being Inclusive: ___ KPMG Workability and Disability confidence: ___ For any additional support in applying, please click the links to find out more: Applying to KPMG: ___ Tips for interview: ___ KPMG values: ___ KPMG Competencies: ___ KPMG Locations and FAQ: ___

Company Description Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 108,000 professionals. PMX Consulting PMX Consulting is at the cutting edge of empowering ambitious brands to thrive in today’s fast-paced marketing terrain. We are the driving force for businesses set to excel through strategic innovation, agile processes, and expert guidance. With our global network of proactive consultants, we transform intricate challenges into actionable solutions, enhancing growth and efficiency for our clients. Role Overview We're on the lookout for a Commercial Associate Director to join our team. Reporting to the Commercial Director, you will play a crucial role in supporting the commercial team by coordinating financial and commercial information across global markets for our clients. As the primary contact for commercial finance inquiries, you'll collaborate with agency markets and business development. This position resides within the commercial team and demands excellent communication skills, particularly when working with non-native English speakers. You'll work closely with various departments, including Commercial Compliance, PMX Trading, Investment & Accountability, Group Media Solutions, Finance, Legal, and Client teams to ensure seamless operations. Responsibilities • Managing ‘mid-level’ global/regional pitches, establishing the commercial proposal and being a key contact for senior internal stakeholders., • Managing one or more global clients on commercial discussions., • Acting as commercial business partner to Global Client Leads for global/regional media clients run out of London., • Engage with Regional/Local business and finance leads on commercial and financial discussions, to ensure global deals are successfully implemented in a contract-compliant manner, • Guide the junior team members, • Coordinating with Legal on commercial contracts for clients and pitches, • Regular interaction with client procurement, • Oversee (with Global Client Leads) scopes of work and ensure out of scope work captured, costed and highlighted, • Manage commercial team reporting What we're looking for: • Media agency experience in a Senior Commercial Manager, Associate Director or similar type role., • Strong understanding of the pitch and commercial process within Media, • Strong quantitative and negotiation skills, with a understanding of media agency dynamics., • Proficiency in data management, finance systems, and Excel (including VLOOKUP, SUMIF, Pivot tables); VBA skills are a plus., • Exceptional attention to detail, initiative, and time management for handling multiple tasks. Benefits: In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan, we also offer: • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year., • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care., • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching., • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave., • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.

• Retail Grocery Distribution - Food & Drinks, • Fast paced, highly pressurised food & drinks distribution centre based in Dagenham., • Looking for an experienced General Manager to drive perforamance and productivity with a strong focus on building a culture of continuous improvement. EA First have exclusively partnered with a leading Grocery Retailer in their search for a General Manager within flagship operation in Dagenham. Fantastic opportunity to join a business that is looking for a proven site leader to take ownership of the logistics operations. • Reporting to the Senior Logistics Director, you'll use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives., • Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis., • Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets., • Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans., • Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations, • Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction, • Responsible for achieving the overall resource plan that meets both the current and future business needs of the company., • Work with site leadership teams to develop schemes for improvements within each department - maintaining optimum use of resource at all times., • Proactive in seeking out initiatives that ensure the contract supports the customer's business plan and supply chain strategy as well as the contract logistics strategy., • A Logistics Distribution and Supply Chain background., • A minimum of 5+ years 3PL Contract Logistics experience at General Manager or Site Manager level., • Previous contract logistics experience within Food, Drinks, Wholesale or FMCG is essential., • Experience on managing budgets up to £10m pa., • You will be confident and able to build rapport, develop relationships with customers both internal and external., • You will be able to recognise opportunities and synergies to enhance the relationship with the customer and be able to maintain and develop business growth opportunities., • You must have the energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non-negotiable., • Have managed in excess of 150+ employees indirectly., • You should be able to demonstrate skills in the delivery of continuous improvement initiatives using lean processes., • IOSH and NEBOSH qualifications., • Experience of Six Sigma / Prince2 methodologies would be advantageous., • Live within a commutable distance to Dagenham. £80,000 - £90,000 + benefits. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

Commercial Finance Manager – Global Property Group We’re working with a leading real estate business with a global footprint, known for its high-performing data centre assets. As the company continues to scale across Europe and key international markets, they are seeking a commercially astute Commercial Finance Manager to join their London-based team. This is a high-impact role offering exposure to strategic planning, complex modelling, and cross-functional collaboration with data centre and asset management teams. The business is undergoing significant digital transformation to help drive smarter decision-making. Key Responsibilities • Lead internal reporting across a diverse property portfolio, • Build and maintain complex Excel models for forecasting and investment analysis, • Partner with data centre and operational teams to drive performance, • Support strategic planning, board reporting, and commercial decision-making, • Ensure data integrity across financial systems and support system upgrades Candidate Profile • ACA/ACCA/CIMA qualified with 5+ years PQE, • Advanced Excel modelling skills; comfortable with large, complex datasets, • Strong communicator with proven stakeholder management experience, • Systems literate across MRI, OneStream, and Anaplan, • Background in property, infrastructure, or asset-heavy industries preferred This is a rare opportunity to join a globally respected property group at a pivotal moment in its growth journey—where finance plays a central role in shaping strategy and unlocking value. To apply or learn more, contact our team today.

From Teams Voice and Teams Rooms to fully integrated contact centre solutions, they build environments that just. Contact Centres | Microsoft Teams | Fully Remote or Hybrid.

Flight Operations Manager Contact Centre. This is a unique opportunity for a hands-on leader to take ownership of flight operations, driving efficiency, process improvement, and delivering exceptional experiences for customers. You will act as the primary point of contact for flight-related queries

HGV CLASS 1 TRAMPER £41,600 (gross) / month £25 night out allowance Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks ( Turner-Whittman Logistics is an equal opportunity employer based in Purfleet. We are looking at rapid growth projections with a fleet expansion, thus providing long-term careers for drivers. We are currently searching for professional and reliable HGV drivers who are energetic, personable, and safe to join us as we expand our operations with one of our key clients. We are freight partners to the fastest growing online retailer in the world and a global player in e-commerce industry who expect the highest standards of employee treatment hence, we provide a safe, fair, and inclusive environment for our drivers. We provide the truck, but you should have a clean driving record and driving licence. Drivers will generally work a 12 hour shift pattern including day/night shifts, but occasional extended hours and weekend hours may be necessary, especially around holidays. We remain focused on our clients’ needs and know that only with a professional team of HGV Drivers would we be able to achieve this goal. Benefits: Salary: £41,600 (gross) / month £25 night out allowance extras night shift etc. 28 days paid holiday company pension. Free on-site parking Paid parking on night out Weekly pay Documents/experience/requirements: Hold a valid CE license, Driver CPC Card (or DQC Card) Understand and comply to tachograph and driver hours regulations Minimum 6 months HGV 1 Driving Experience. Digital Tachograph card. Driver qualification card. Knowledge and understanding of the driving regulations in the UK. Clean Driving licence. Be flexible to work 60hr weeks Pass a background check (below) to the extend it is permitted by the applicable law Pass a standard drug and alcohol test (below) to the extend it is permitted by the applicable law Be able to speak & read English satisfactorily No more than a maximum of 6 penalty points in the Driver’s License (as well as no DD, DR or IN endorsements) Approved drivers consist of drivers with BGC results as “Meets Requirements” and drug and alcohol tests with negative results. Comfortable with Mobile Phone applications (training will be provided if required) We offer you: 5 Days per Week Shifts (4 nights out) Perform Tramping work – Driving only from fulfilment centre to fulfilment centre Work variable shifts (12 hours shifts) 11hr Daily Rest on most days. Over time Your tasks/role as a truck driver: Transport goods from station to station No loading / unloading expected, we will do that for you! Reliable and safe driving with careful handling of the vehicles and trailers Use route navigation apps and knowledge of area to deliver packages to warehouse on time Interact with stakeholders in a professional manner. i.e., possess a good attitude Complete daily maintenance checks on delivery trucks and notify manager of any issues Please ensure your contact details are correct. We will contact you via both email or phone.

HGV CLASS 1 TRAMPER £41,600 (gross) / month £25 night out allowance Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks ( Turner-Whittman Logistics is an equal opportunity employer based in Purfleet. We are looking at rapid growth projections with a fleet expansion, thus providing long-term careers for drivers. We are currently searching for professional and reliable HGV drivers who are energetic, personable, and safe to join us as we expand our operations with one of our key clients. We are freight partners to the fastest growing online retailer in the world and a global player in e-commerce industry who expect the highest standards of employee treatment hence, we provide a safe, fair, and inclusive environment for our drivers. We provide the truck, but you should have a clean driving record and driving licence. Drivers will generally work a 12 hour shift pattern including day/night shifts, but occasional extended hours and weekend hours may be necessary, especially around holidays. We remain focused on our clients’ needs and know that only with a professional team of HGV Drivers would we be able to achieve this goal. Benefits: Salary: £41,600 (gross) / month £25 night out allowance extras night shift etc. 28 days paid holiday company pension. Free on-site parking Paid parking on night out Weekly pay Documents/experience/requirements: Hold a valid CE license, Driver CPC Card (or DQC Card) Understand and comply to tachograph and driver hours regulations Minimum 6 months HGV 1 Driving Experience. Digital Tachograph card. Driver qualification card. Knowledge and understanding of the driving regulations in the UK. Clean Driving licence. Be flexible to work 60hr weeks Pass a background check (below) to the extend it is permitted by the applicable law Pass a standard drug and alcohol test (below) to the extend it is permitted by the applicable law Be able to speak & read English satisfactorily No more than a maximum of 6 penalty points in the Driver’s License (as well as no DD, DR or IN endorsements) Approved drivers consist of drivers with BGC results as “Meets Requirements” and drug and alcohol tests with negative results. Comfortable with Mobile Phone applications (training will be provided if required) We offer you: 5 Days per Week Shifts (4 nights out) Perform Tramping work – Driving only from fulfilment centre to fulfilment centre Work variable shifts (12 hours shifts) 11hr Daily Rest on most days. Over time Your tasks/role as a truck driver: Transport goods from station to station No loading / unloading expected, we will do that for you! Reliable and safe driving with careful handling of the vehicles and trailers Use route navigation apps and knowledge of area to deliver packages to warehouse on time Interact with stakeholders in a professional manner. i.e., possess a good attitude Complete daily maintenance checks on delivery trucks and notify manager of any issues Please ensure your contact details are correct. We will contact you via both email or phone.

HGV CLASS 1 TRAMPER £41,600 (gross) / month £25 night out allowance Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks ( Turner-Whittman Logistics is an equal opportunity employer based in Purfleet. We are looking at rapid growth projections with a fleet expansion, thus providing long-term careers for drivers. We are currently searching for professional and reliable HGV drivers who are energetic, personable, and safe to join us as we expand our operations with one of our key clients. We are freight partners to the fastest growing online retailer in the world and a global player in e-commerce industry who expect the highest standards of employee treatment hence, we provide a safe, fair, and inclusive environment for our drivers. We provide the truck, but you should have a clean driving record and driving licence. Drivers will generally work a 12 hour shift pattern including day/night shifts, but occasional extended hours and weekend hours may be necessary, especially around holidays. We remain focused on our clients’ needs and know that only with a professional team of HGV Drivers would we be able to achieve this goal. Benefits: Salary: £41,600 (gross) / month £25 night out allowance extras night shift etc. 28 days paid holiday company pension. Free on-site parking Paid parking on night out Weekly pay Documents/experience/requirements: Hold a valid CE license, Driver CPC Card (or DQC Card) Understand and comply to tachograph and driver hours regulations Minimum 6 months HGV 1 Driving Experience. Digital Tachograph card. Driver qualification card. Knowledge and understanding of the driving regulations in the UK. Clean Driving licence. Be flexible to work 60hr weeks Pass a background check (below) to the extend it is permitted by the applicable law Pass a standard drug and alcohol test (below) to the extend it is permitted by the applicable law Be able to speak & read English satisfactorily No more than a maximum of 6 penalty points in the Driver’s License (as well as no DD, DR or IN endorsements) Approved drivers consist of drivers with BGC results as “Meets Requirements” and drug and alcohol tests with negative results. Comfortable with Mobile Phone applications (training will be provided if required) We offer you: 5 Days per Week Shifts (4 nights out) Perform Tramping work – Driving only from fulfilment centre to fulfilment centre Work variable shifts (12 hours shifts) 11hr Daily Rest on most days. Over time Your tasks/role as a truck driver: Transport goods from station to station No loading / unloading expected, we will do that for you! Reliable and safe driving with careful handling of the vehicles and trailers Use route navigation apps and knowledge of area to deliver packages to warehouse on time Interact with stakeholders in a professional manner. i.e., possess a good attitude Complete daily maintenance checks on delivery trucks and notify manager of any issues Please ensure your contact details are correct. We will contact you via both email or phone.

Care Co-ordinator for Homecare Team. If you would like to find out more before applying, please contact the Homecare team at Enfield Carers Centre on 020 4519 2654 or. Carol Henry the Homecare Manager.

In close collaboration with the Strategic Faculty Research Manager, Dean of Research, Directors of Research and Centre Leads, you will oversee the development and implementation of the Faculty's research, impact and culture strategies, particularly in reference to REF. As primary contact for all res