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About the job Company Description We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you’ll do… Ensure the restaurant/bar area are H&S compliant for each shift Run the daily briefing for the restaurant/bar team Coordinating and running the reservations system Drafting Floor plan based on covers Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts Support the Restaurant AGM on training of wine, food and beverage menus Cash handling and daily reporting of revenues as per hotel SOP’s Responsible for the service on the floor and bar Responsible for the safe opening and closing of the restaurant Working with the culinary team on menus, service and product availability Qualifications What we’re looking for… A natural at leading and managing others, you lead by example and create an environment where your team can be their best self Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.
About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Head Host/Duty Manager to join our team at Leman Locke and Buckle Street Studios, London. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the reception team, overseeing the House Hosts and reporting to the General Manager, you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out. What it looks like; Creating tell-your-mates experiences that make guests want to keep coming back Being ‘in the know’ on local goings-on and inspiring guests with new ideas Acknowledging and acting on guest reviews in a way that shows Locke cares Handling complaints with a can-do attitude A systems specialist (Mews, Rezlynx); resolving payment queries and system errors like the smooth operator you are Supervising and coaching the Day House Host team and empowering them to do all these things, too Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 37.5 hours per week. Leman Locke is the original Locke. Opened in 2016, it has all the style of a boutique hotel, with the flexibility and space of a serviced apartment. It’s also very much part of the local community. Next door, you'll find Buckle Street Studios. The interiors are sultry, calm and sophisticated. The pantry and co-working space act as an extension of your room. Our Locke Shop showcases local artists, designers and craftspeople. And the restaurant, coffee shop and workout studio, just metres away at Leman Locke, are yours to enjoy too About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong. Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
We are seeking a talented and dedicated Floor Manager to become an integral part of our team at KOYN. In this role, you’ll be the key to maintaining our seamless operations and ensuring every guest experience is extraordinary. KOYN is a place, where Japanese and Thai flavours meet in the vibrant heart of Mayfair. What You'll Do: - Lead by Example: Manage labour efficiently, ensuring staff are motivated, punctual, and operate seamlessly. - Customer Experience: Handle feedback with elegance, ensuring every diner leaves with a memorable experience. - Efficient Operations: Keep our EPOS system updated with current menu offerings and pricing. - Stock Management: Oversee inventory, guaranteeing we are audit-ready at all times. - Maintain Excellence: Ensure our restaurant is immaculate, from front-of-house recruitment and training to general upkeep. What You Bring: We are looking for someone who excels in their role and is passionate about what they do. Here’s what makes the perfect candidate: - Collaborative team player, reliable and punctual. - Exceptional organisational and communication skills. - Keen attention to detail and ability to handle stress gracefully. - Motivational management style; you lead by example. - Strong critical thinking and problem-solving skills. - Consistent in meeting deadlines and open to constructive feedback. What We Offer: - Competitive Salary reflecting your expertise and dedication. - Collaborative Environment where teamwork fuels success. - Growth Opportunities for professional development. - Inclusive Team Culture that is both fun and forward-thinking. - Employee Discounts at some of Mayfair's most prestigious dining locations. If this sounds role a role for you - we can't wait to hear from you!
About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
Description We are recruiting for a Duty Manager for our new Paddington opening! Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. This year has marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up for our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years. As our new duty manager, you will receive: A competitive salary of £35,000 per year, plus quarterly bonuses. A rota that balances openings and closes that never supersedes 45 hours a week. Access to offers such as exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional guest service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales, create exceptional standards and foster fantastic relations with our food traders and team. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Our opportunity: Are you ready for a very red-carpet welcome? This is your chance to make a positive impact by joining an incredible team, at BAFTA’s iconic headquarters, 195 Piccadilly. Do you strive to create joy when serving members? Do you want to work with a team where belonging and inclusivity are at the core of everything we do? Our Front of House Supervisors’ are a champions at delivering an exceptional level of service to our members. It’s a varied role where you’ll get to work across all areas of the building including the members club impressive fine dining restaurant named after the well esteemed Richard Attenborough, as well as supporting on external event hires, BAFTA events and screenings. How BAFTA 195 Piccadilly gives you the red carpet experience 31 days holiday (increasing to 33 days after 5 years' service) Building is closed for 1 week during festive period in December Health cash plan (financial contribution to dentist, podiatry & more treatments) Complimentary cinema tickets Screening and Q&A access at BAFTA 195 Piccadilly Complimentary meals on duty 3% pension contribution, Life assurance Employee referral bonus scheme of £500 Longterm company sickness pay Cycle to work scheme Season ticket loan Who you are? You’ll be passionate about bringing excellence in service to all guests and have some experience in a service delivery role. We hire people with a can-do attitude, who like to help, who are team focused (Use plenty of the values words) Who are we? 195 Piccadilly is home to the iconic London HQ of the world-famous British arts charity, BAFTA. Following an extensive refurbishment programme our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year. Housed in a historic Grade II Listed building in the heart of London’s West End, BAFTA 195 Piccadilly is a truly world-class space, providing innovative state-of-the-art facilities.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
We at the Barrel Project located on the Bermondsey Beer Mile, are looking for an enthusiastic Supervisor to join our team! This is an exciting opportunity for anyone who would like to work in an inclusive team who are passionate about food and beverage as well as community and equality. This is a part time role. Hours can be fairly flexible but you will be required to work most Saturdays as this is a BIG day for us. £14.15 per hour, Free food on shift and paid breaks. Must be LGTBQ+ friendly as we have an inclusive and diverse team. It’s very important that applicants be passionate about equality and respectful of minorities. All the best, Claire Ingram GM - The Barrel Project
Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement) Hours: 37 hours per week (Please note that youll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. Your Team - Civil Parking Enforcement is used by the Authority to fulfil it's duty to manage the road network and to ensure the expeditious movement of all traffic. The overall aim is to provide a service that operates in a fair, consistent and transparent manner for the overall benefit of the residents, visitors and businesses of Central Bedfordshire. Your Customers - Council staff and services - External customers - including members of public, business and service providers - Traffic Penalty Tribunal - Elected Members Town - Parish Councils Your Role - You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. - You will be fluent in the English Language Health and Safety - Risk of verbal abuse. - Risk of physical assault. - Working alone. - Regular exposure to mental health pressures and demands. - Visual display - regular use. - Adverse environmental conditions. Work Pattern - Standard Monday to Friday with flexibility subject to business needs. Work Related Travel - Regular Offer for all of employees: - annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service - generous family friendly policies and practices - Local Government Pension Scheme (LGPS) - This is a valuable part of our rewards package for employees and includes life insurance. You can find out more on the Bedfordshire Pension Fund website - a huge variety of courses and role-specific training and learning to help you succeed and develop - the opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) - an exceptional Employee Assistance Programme which helps support employees and their households with workplace changes as well as other work, family and personal issues - friendly and supportive staff networks - a welcoming and inclusive environment that empowers differences - a comprehensive IT package to support you to work safely and effectively - annually paid social work fees for qualified social workers in adults' and childrens (including senior practitioners) and Team Managers where required - access to discounts on top UK retailers and local retailers
St Botolph without Aldgate, an inclusive Church of England church in the City of London, seeks a part time (0.8) Premises Manager, to be responsible for the day-to-day cleaning, security and maintenance at St Botolph’s and the Aldgate Centre; to support events and community activities through setting up and, with the Parish Administrator, welcoming people. The successful candidate will: - Be self-motivated and flexible - Be a great team player but able to work effectively unsupervised when required - Be able to prioritise workload and manage time effectively - Have good practical skills to attend to small repairs - Take pride in looking after our building St Botolph without Aldgate, an inclusive Church of England church in the City of London, seeks a part time (0.8) Premises Manager, to be responsible for the day-to-day cleaning, security and maintenance at St Botolph’s and the Aldgate Centre; to support events and community activities through setting up and, with the Parish Administrator, welcoming people. The successful candidate will: Be self-motivated and flexible Be a great team player but able to work effectively unsupervised when required Be able to prioritise workload and manage time effectively Have good practical skills to attend to small repairs Take pride in looking after our building Salary: £28,000 pa pro rata Deadline for Applications: noon, 27 September 2024 Interviews: Friday 4 October 2024
We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** o Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. o Foster a positive and inclusive work environment by coaching, training, and supporting team members. o Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues ** Operational Management:** o Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. o Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. o Monitor inventory levels, and place orders for supplies as needed. o Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** o Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** o Ensure compliance with company policies, procedures, and health and safety regulations. o Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** o Proven experience as a Shift Manager, in a café or hospitality environment. o Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. o Demonstrated ability to lead and motivate a team in a fast-paced environment. o Excellent communication, interpersonal, and leadership skills. o Strong problem-solving abilities and a proactive approach to challenges. o Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. o Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. o Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Do you hold a Level 3 Childcare, NVQ or equivalent Childcare qualification?..... Do you shine when being a part of children’s learning and development, making a difference by helping to create a fun and nurturing environment. If so, read on……. Want to join our team? We are looking for a driven and hard working Deputy Manager. This role will support and assist the Manager in overseeing the daily operations of a nursery, ensuring the provision of high-quality childcare services. Your role involves managing staff, maintaining a safe and nurturing environment for children, and liaising with parents and external stakeholders This will require an informed understanding of statutory requirements and best practice for childcare. It is important that we are compliant at all times; relevant action must be taken and resolved. Duties · To ensure a high standard of physical, emotional, social and intellectual care and development for children in the Nursery. · To give support to personnel within the Nursery and provide an excellent facilitator between management and staff. · Overall management responsibility for the Nursery in the absence of the Manager. · Assist the Manager in providing effective day to day management of the Nursery/Floor. · Assist the Manager in setting and implementing objectives for policy for the Nursery within the framework of the EYFS. · Assist the Manager in planning the training strategies for staff and apprentices. · To be responsible for the supervision of staff, identifying their learning needs and advise key-staff of these. · In conjunction with the Manager, to formulate, operate and evaluate a yearly programme of activities that is suitable to the age range of children. · To assist the Manager in promoting Equal Opportunities throughout the Nursery. · To work alongside the parents/carers of special needs children to achieve full integration within the Nursery and offer support and relevant developmental opportunities. · Liaise with and support parents/carers and other family members. · Liaise with the Local authority and other professionals associated with the Nursery. · Work alongside the Manager and staff team to ensure that the philosophy behind the Nursery is fulfilled. *Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Experience Minimum level 3 qualification in Children and Young People’s Workforce Early Years qualification. Minimum 3 years of post-qualified experience working in a Preschool/Nursery setting with 0-5 year olds and demonstrate at least the following: (a) Good working knowledge of the Early Years Foundation Stage and current Ofsted statutory guidance. (b) Awareness and understanding of the regulations relating to early years’ education. (c) Awareness of purposeful planning for children in childcare settings. · Experience working in a managerial/senior position. What we offer: · We want you to love working for us – refer a friend to work with us too and you’ll receive up to £300! · 28 days paid holiday (Inclusive of Bank Holidays and Christmas Closure). · Paid training x2 days per year, free accredited online training working with Noodle now and Personal Development fund of up to £300 per year · Termly staff performance reward scheme: Gym membership, Shopping vouchers, Spa Treatments, etc · Employee Assistance Programme providing free confidential help and advice from housing/land lord issues, debt management and bereavement. This service is also available to your partner and children who live with you. · Free Paediatric First Aid training through accredited provider · Annual staff bonding day and Christmas dinner funded by the nursery
About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? We're looking for a part-time Night House Host to join our team at Turing Locke, Cambridge. Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests Being a friendly face and go-to person for guests, contractors and visitors Inspiring and informing guests on local attractions and goings-on Welcoming guests when you check them in and leaving a great impression when you check them out Managing reservations and queries online, by email, on the phone and in person with a can-do attitude Handling out-of-hours guest queries for other edyn properties Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part-time role where you will be working 20 hours per week. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Turing Locke: a sleek, avant-garde style aparthotel in the brand-new, sustainable district of Eddington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
We are looking to secure an Assistant General Manager for our Food Hall. You will need to be a leader of people and someone who can inspire, motivate, and develop talent organically. This role is customer-facing, therefore customer service experience is a key skill required. As Assistant General Manager you will create an exciting work atmosphere to motivate your team and do whatever it takes to get the job done. You will be responsible for helping to lead and drive the daily operations within the Food Hall. This position is ideal for someone looking to move into a General Manager Role, as career growth and personal development are key aspects of this role. Requirements: - Have direct and relevant management experience - Comfortable in a fast-paced environment - Understand the key elements of running an hospitality business - Quick and efficient, with strong time management skills - Capable of maintaining high health & safety and hygiene standards - Possess a hands-on attitude - Customer-focused, very presentable with a strong floor presence - Previous Assistant General Management experience, or within a similar role. ** Additional Requirements: While not mandatory, possession of a Personal Alcohol License, First Aid Training, Fire Marshal Training, or WAVE Training would be advantageous. We are a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and are proud to create an environment where everyone, from any background, can be happy at work. If you possess a passion for food, a strong work ethic, and leadership skills, we would love to hear from you.
About the job We are looking for a part-time House Host to join Ember Locke, Kensington. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. In an (overly simplistic) nutshell our House Hosts are; Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty. Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke. In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part- time role where you will be working 19 hours per week. This role is based at Ember Locke, Kensington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, About Locke Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
Location: City of London, Fenchurch Street Job: Personal Assistant Salary: 23,000 Annual Working days: Monday to Friday Hours: 09:00 – 18:00 Our Philosophy Our objective is to deliver a fast and effective service to the members of the public. To aid them in their time of need and loss. To ensure we help them in the best way possible. To also help them reimburse the loss they may have made in the event of an accident or injury. National Accident Support Line was formed to offer people a one stop solution for post-accident assistance. A lot of times People don’t understand how to go on about claiming for their entitlements or simply find it too difficult and time consuming to go through several companies to make necessary arrangements. At we have a complete solution whether it is getting a hire vehicle, Recovering the vehicle, Repairing the Vehicle or claiming compensation for the injuries everything is managed at one point of contact. We understand having an accident is an inconvenience itself and the last thing you want to do is manage the Hire, Repair and Personal injury yourself. We Believe you get on with your normal day to day routine and we sort everything out for you whilst you recover. What you get: • We offer internal training and development opportunities in an excellent environment. • NASL social events & holidays • Opportunity to work in the heart of the city • Fast paced and exciting role • 1 hour Lunch + 2 breaks You’ll be (but not limited to): • Claim Management: Efficiently handle the overflow of claim taking, ensuring accurate and prompt processing. • Microsoft Applications Proficiency: Utilize Microsoft applications effectively for various tasks and documentation. • Email Correspondence: Respond promptly to emails within the business and from solutions providers, maintaining clear and professional communication. • Telephonic Follow-Ups: Make calls to clients and solutions providers for follow-ups, ensuring timely progress and resolution of queries. • Document Management: Actively chase outstanding documents to facilitate client entry into hire and acceptance of personal injury claims. • Client and Provider Liaison: Transfer clients to solutions providers as required, ensuring smooth communication and service delivery. • Problem-Solving Skills: Demonstrate strong problem-solving abilities to address and resolve issues effectively. • Report Analysis and Follow-Up: Read and analyse reports, conducting follow-ups with clients and solutions providers to ensure all concerns are addressed. • Digital File Management: Upload images from WhatsApp to client files and share them with solutions providers, maintaining confidentiality and data integrity. • Team Leader Support: Assist the team leader with the management of outstanding claims, providing effective support for team operations. • Preparation for Next Day: Prepare and organize tasks and documents for the following day to ensure smooth business operations. An excellent candidate for this role will be/have: • Experience in a call centre or customer service management. • Experience working with cloud-based tech. • Exceptional communication skills (written and verbal). • Confident presenting both internally and to clients. • Ability to tailor your manner and approach depending on the audience. • Excellent time management skills. • Fantastic people management skills with the confidence to have challenging conversations. • Ability to work independently to deliver high quality project work to deadline. • Self-motivation to be able to make quick decisions. • The ability to remain calm and patient in stressful situations. Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.
About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A RESTAURANT MANAGER AT THE LYNDENE HOTEL What you'll be doing... Reporting to the General Manager you can expect your working day to include the following. Ensuring the smooth running of both of our restaurants, the Washington and Connaught for breakfast and dinner service. Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. Recruitment. Training & development of the team. Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. Continuously review team behaviour, appearance, and performance. Supporting the wider hotel as part of the management team which will include duty management shifts. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Restaurant Manager, you will need the following qualities and skills: An enthusiastic individual, who aspires to be the best and can offer a warm and friendly welcome to all guests to make their visit exceptional. Strong leadership, management, communication, and organisational skills. Prior experience of a similar sized front of house operation. People focused, with strong attention to detail and the ability to lead from the front to ensure the team deliver a standard of service that meets the needs and expectations of our guests. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH £26000 - £26000 per annum Department: F&B service About you • Ensuring the smooth running of the both restaurants, for breakfast and dinner service. • Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. • Recruitment. • Training & development of the team. • Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. • Continuously review team behaviour, appearance, and performance. • Supporting the wider hotel as part of the management team which will include duty management shifts. Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.