About the job We are seeking a confident Room Attendant to become part of our team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this position is part time, 20 hours a week/5 days a week. You will report to the Head Housekeeper, supporting towards providing our guests with memorable experiences of the city. As our Room Attendant, you will be responsible for: Responding to Housekeeping requests required as directed Cleaning equipment and rooms according to Quest standards Ensuring the upkeep of all common areas Communicating with guests in a friendly and professional manner in accordance with procedures Working with all departments in the property to ensure operational efficiency Being aware of all Health & Safety requirements. To be successful in the role of Room Attendant, we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Strong attention to detail and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Room Attendant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Quest Liverpool City Centre is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Quest by The Ascott Limited Required skills: Time Management, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £12.21 per hour Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
At &serve, we pride ourselves on anticipating customer needs and going the extra mile, which is why our success relies on the talent our of people. We’ve offering an exciting opportunity for the right candidate to join us as a Business Development Executive. We’re looking for someone to drive the business growth within the company, develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. The ideal candidate will have extensive experience in the hospitality or catering industry, with a wide range of transferable skills and experience. We’re looking for a confident and charismatic individual to enhance our team and to build credibility and relationships with both existing and new customers. Duties and Responsibilities - Identifying new business opportunities, including new markets, customers, partnerships and/or new products and services. - Creating strategies to successfully reach new business opportunities. - Building relationships with other team members, new clients, gauging their needs, and developing proposals to address these needs. - Maintaining and developing relationships with current clients. - Extensive production knowledge to support advice/guidance for customers based on their requirements - Attending conferences and events to build relationships with industry partners and staying up to date with new trends. Experience/Skills Required - Excellent time management skills and the ability to multitask and self motivate - Excellent customer service skills - An effective communicator - Commercial awareness and market research experience - Technical skills to understand and propose products or solutions by focusing on the client’s requirements - Effective use of Microsoft suite i.e. Word, Excel, Powerpoint - An established network within the hospitality/catering industry The role is being offered on a full time basis Monday – Friday during office working hours.* As an inclusive organisation who supports working families, start times may be flexible depending on individual need. *there may occasionally be the opportunity to attend networking events that fall outside of office working hours. This position will be hybrid (Liverpool city centre office and field based)