Customer service trainer jobs in United Kingdom

Job description: Working for NRG is game changing, if you are ambitious, driven with a strong work ethic, we want to hear from you. We are recruiting for a strong Gym Manager to join our growing team. Description: The Gym Manager position is a high-profile leadership position that is responsible for the gyms overall direction, coordination, operation, and success. The Gym Manager will ensure the Gym exceeds financial goals, while providing remarkable leadership in areas of customer service, sales, in-gym business performance, and member retention. The Gym Manager will provide daily support to a team of staff and offer on-going leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding staff accountable to the NRG gym expectations. The Gym Manager will also act as the club ambassador to provide each member an unforgettable experience. Manage membership acquisition and retention, revenue and expenses on a daily basis. Manage financial budgets with planning, forecasting, and revenue generation from various club needs Review monthly reports for club revenue reconciliation, non-revenue. Calculate rotas to payroll monthly. Member & Team Member Relations Act as "The ambassador of your Gym" by greeting members, cultivating relationships, and encouraging connectivity by promoting an engaging and welcoming environment. Manage a team of Personal trainers and staff Provide exceptional customer service by assisting members with their suggestions and concerns. Perform a daily walkthrough to ensure that all areas of the club are clean, tidy and safe. Demonstrate a positive attitude and ensure staff and team members are providing the highest level of customer service, cleanliness, and performance at all times Authorise all employee status changes, new hires and terminations. Develop appropriate succession plans. Attend weekly calls and live meetings monthly. Qualifications & Experience: Proven & successful management experience within the Leisure Industry, with a focus on fitness operations Reps Level Three Personal trainer qualification. 3+ years’ experience in fitness, Leisure hospitality, or retail industries. Experience providing customer service and dealing with customer concerns Sales or fitness management experience highly preferred. Track record of success in a performance-driven work and sales culture Have broad oversight over all elements of the Gym events and promotions that drive revenue and contribution performance. Knowledge, Skills and Abilities • Experience interviewing and hiring department managers and front line team members, • Excellent supervisory, interpersonal communication, and time management skills, • Decision making, problem solving, strategic planning, and data analysis skills Proven conflict management skills, • Knowledge of standard office procedures and computer software Excellent customer service skills, • Ability to build relationships with members Excellent verbal and written communication skills, • Ability to effectively multi-task with tight deadlines both independently and within a team environment Ability to define problems, collect and analyse data, establish facts, draw valid conclusions and recommend solutions, • Ability to effectively build teams, • Ability to make decisions easily and quickly, • Excellent supervisory, presentation, and time management skills, • Knowledge and passion for the health and fitness industry Job Type: Full-time Additional pay: • Gym membership, • Health Hero cover

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: L&D Trainer Salary: Up to £32,000 per annum + £3k car allowance. (dependent on experience and qualifications, not pro rata) Location: Home-based with travel in the London area Contract: Permanent Hours: 37.5 hours per week, Monday to Friday About us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The role As Trainer you will be responsible for delivering consistently high-quality training and development solutions to customers that results in improved outcomes and provide specialist knowledge. What you'll do: • Facilitate and deliver high-quality training to designated services, both in person and virtually., • Build strong, positive relationships with regional service leads and colleagues., • Collaborate with our Learning & Development team to develop new learning materials., • Share your specialist knowledge to continuously improve our training solutions., • Make a real impact by delivering exceptional customer service and supporting project work. What we're looking for: Essential • Experience in delivering engaging training to diverse audiences., • Knowledge of different learning styles and evidence of embedding these in training materials., • A track record of exceeding customer expectations and building professional relationships at all levels., • CIPD qualification (minimum level 3) or equivalent Desirable • First Aid Instructor qualification., • Experience in crisis intervention training., • Exposure to Ofsted and CQC standards Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

We are looking for a to join our team and teach AI chatbots.

Job Summary Bring your IT career and talents to CDW, where you can make a greater impact, be inspired by our mission and feel excited about your career and future. As a Fortune 200 leader, we are the driven professionals and technology experts that companies trust most to solve their IT challenges. As a Senior Software Engineer Manager, you’ll take on a high-profile, high-impact role for internal stakeholders and customers. Your experience in building and managing high-performance teams will help accelerate our growing business further. You will collaborate with other teams to develop new offerings, plan go-to-market strategies and lead your team of Software Engineers to execute those strategies. The ideal candidate will have a strong technical background in Salesforce, Azure Cloud Services, Workday, Navision, Sub Hub, Informatica, PeopleSoft and Enterprise Integrations, along with a proven track record of leading cross -functional teams and managing complex, large-scale digital transformation initiatives Hybrid Work Pattern - 2 days in office, based in Central London What you will do • Lead and mentor a team of Software engineers, ensuring high-quality software development and delivery., • Mentoring and coaching a team of 15+ coworkers on the execution of optimal solution roadmaps while maintaining consistently high levels of customer satisfaction., • Exhibit and advance technology leadership while serving as trusted leader/advisor, trainer and "Go To" person for the solution, both technically and strategically., • Lead the implementation, customization, and ongoing optimization of enterprise systems, including Workday, Navision, Sub Hub, Informatica, and PeopleSoft, ensuring they align with business needs and industry best practices., • Ensure scalability, security, and compliance by applying best practices in enterprise architecture, data governance, and role-based access controls., • Optimize system performance by continuously monitoring and refining workflows, reducing redundancies and improving automation, • Collaborate with business units and IT stakeholders to assess current processes, identify gaps, and implement solutions that drive efficiency and innovation., • Lead migration and upgrade projects for legacy systems, ensuring minimal disruption and maximizing system adoption across teams., • Leverage AI/ML and analytics capabilities to enhance reporting, forecasting, and decision-making within these platforms., • Lead end-to-end digital transformation initiatives, modernizing legacy systems and migrating critical business applications to cloud platforms., • Ensure seamless data migration, system integrations, and performance tuning for high availability environments., • Ensure we build solutions that leverage our cross-practice expertise and drive client value and CDW differentiation What we expect of you Minimum basic requirements • 10+ years of experience in technical engineering or architecting., • 5+ years leading technical teams., • Proven experience leading cross-functional engineering teams and driving Agile methodologies., • Strong ability to communicate effectively with technical and non-technical stakeholders, ensuring alignment across teams and executives., • Demonstrated analytical, organizational, and decision-making skills with negotiation expertise to drive positive outcomes., • Experience managing multi-team collaboration in complex digital transformation projects., • Enterprise Systems, • Expertise in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud., • Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Flows., • Experience with Salesforce integrations (APEX REST APIs, MuleSoft, Data Loader, middleware solutions)., • Azure Cloud & DevOps, • Hands-on experience with Azure services (Azure Functions, Logic Apps, API Management, Azure SQL, etc.)., • Expertise in Azure DevOps, CI/CD pipelines, and Infrastructure as Code (Terraform, ARM templates)., • Strong understanding of Azure security best practices, identity management (Azure AD), and networking. Preferred skills, experience, and qualities needed • Education: Bachelor’s or Advanced Degree in Engineering, Computer Science, or related field., • Certifications: PMP, Digital Leader (Azure, AWS, or Google Cloud)., • Technical Depth: Expertise in at least two areas: Salesforce Sales Cloud, Cloud Networking, Security, AI, Storage, Private/Hybrid/Public Cloud, Data Protection, Disaster Recovery., • Industry Trends: Experience with AI/ML-driven CRM solutions and cloud-native architectures

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS • An achievable 30% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A GENERAL MANAGER YOU'LL BE, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly.\n There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid.\n In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand.\n Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor.\n Is becoming a Driving Instructor the right career choice for you?\n Do you have good customer service skills?\n Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver).\n IT industry (IT support, cyber security, web designer, engineers and web developer).\n Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer).\n- Full training is provided and is conducted as local to you as possible.\n- Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us.\n- To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years\n- Have not been banned from driving in the last 4 years\n-

Unique Training Solutions Ltd (UTS) are the leading provider of training and apprenticeships to the Health, Housing and Social Care sectors across the UK. With over 20 years’ experience we have built a brilliant reputation for developing and delivering high quality programmes, providing our customers with an outstanding experience in both training delivery and customer service. We are excited to be delivering Oliver McGowan accredited training and are welcoming applications from trainers who are either; already approved Oliver McGowan trainers or those who are willing to undertake the Oliver McGowan facilitating trainer training with us. These positions are offered as full or part time, either as associate or permanent employees. As a Trainer you will be required reasonable distances to deliver the Oliver McGowan Tier 2 programmes. We are keen to hire associate Trainers with qualifying levels of expertise and experience in supporting individuals who are Autistic or have a Learning Disability and can competently deliver training at managerial level. As a facilitating trainer you will support the delivery of Tier 1 & Tier 2 training sessions. Requirements We are ideally looking for experienced facilitating trainers who have a background in delivering training in Autism, Learning Disabilities or both. • Deliver high quality Oliver McGowan training., • Work alongside experts with lived experience., • Have in-depth knowledge and experience of working within services supporting people with a Learning Disability or Autism and be able to work as part of a team of trainers. This includes experts with lived experience, with a Learning Disability and/or Autism., • Ensure all delivery is in accordance with The Oliver McGowan delivery model, current legislation, best practice and within UTS policy., • Provide guidance and support to all learners., • Deliver within an agreed timescale that meets a customer and learners needs., • Communicate content with enthusiasm, articulation, and confidence., • Become a part of the UTS training community which will invite you to attend company meetings, provide programme updates and give you a platform to communicate with our network of national trainers. We would like you to: • Be excited and driven to deliver exceptional programmes and customer service. We want you to really be motivated by motivating and influencing positive change in others., • Have prior experience of delivering training across the sector, ideally both face to face and virtually., • Have a strong background in Health and Social care with a great emphasis and proven competencies in the sector., • Have experience of working in, or training within, a clinical setting, • Be passionate about our sector and want to share your knowledge and experience through delivery of subjects, maintaining a high skill level in training and supporting our learners and customers to achieve exceptional results., • Want to raise the bar and continuously champion excellent training within Health, Housing and Social Care., • Hold a teaching qualification, • We do need you to:, • Pass a DBS check., • Evidence your sector expertise and training capabilities, • Training you will be delivering:, • Oliver McGowan mandatory training Tier 1 and Tier 2. Benefits UTS are competitive payers and as importantly, we value and support our training team, whether permanent or associate and with a great head office team and benefits. We want to make sure we are adding value to your portfolio and that we are the hassle that you might incur as a freelance trainer elsewhere. If you are also interested in permanent opportunities, please make a note on your application. Our Trainers and Associate Trainers will receive: Competitive day rates Mileage at a set rate per mile Fully developed materials for delivery CPD sessions at our head office and via teams A yearly AGM to include a CPD session and a social event We are able to offer either Permanent/Associate and full-time or part-time (full days only) Our training is delivered Monday to Friday but travel and overnight stays may be required dependant on location of bookings,, reasonable costs are covered.

Sales Executive – German Speaking (Hybrid or Remote opportunities) Total Compensation: £38k-45k We do not offer visa sponsorship for this role. Candidates must have the right to work in the UK at the time of application by virtue of any of the following: settled status, pre-settled status, currently valid spousal visa, currently valid dependent visa or by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered your passion for sales and are looking to progress to the next step, then this is the perfect role for you. Our Sales Hero Academy will provide you with the fundamental sales skills, product knowledge and understanding of our clients that you need to get off to the best start but you must be self-motivated and be able to independently get to grips with the role. In our sales teams we only promote from within. We have defined career pathways and plenty of opportunities to mentor new hires or become a trainer within our Sales Hero Academy. Whether you are interested in developing the next generation of talent in the Sales Team or your primary career goal is to become a progressively more capable and successful sales person and maximise your earnings - we have opportunities for you. This is a hybrid working role open to applicants living within commuting distance of our offices in Fulham, South West London. About the role: • Utilise the techniques you learn in training to convert warm inbound leads into new customers, • Take ownership of a valuable portfolio of existing customers, focusing on building and strengthening relationships, to understand their needs and maximise their potential, • Build and develop your sales pipeline with a pro-active approach, • Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers, • Act as the dedicated point of contact for customer queries via phone and email, • Pursue sales targets and objectives for your assigned territory, • Maintain our CRM system with accurate customer and lead information About you: • German speaker to native or bilingual standard, • At least 6 months’ experience in sales, business development or account management in a fast-paced sales environment with short sales cycles, • “Hunter mindset” – you are an ambitious person who won’t rest until you make the sale!, • Strong negotiation skills and a commercial mindset, • Competitive and money-motivated, • Coachable with a willingness to constantly learn and develop your skills, • Excellent communication skills including active listening, • Self-motivated with a can-do attitude, • Strong organisational skills and ability to multitask, • Strong IT skills Please don't be put off applying if you don't meet all of the above requirements. We're hiring for multiple positions within this team and review all applications with a very open mind. Our Sales Hero Academy is designed to support and develop people to reach their full potential. About our Offer: • Basic salary up to £30,000 (Depending on experience), • Uncapped commission, • --- On average, £10,000-15,000 on top of your basic salary in Year 1, • --- Higher commissions are regularly earned in Year 2 onwards, • Hybrid* or remote working, • 30 days of annual leave including public holidays, increasing as your career develops, • Vitality private health insurance, • Regular company social events, • Perkbox, • Pension, • Great work life balance and earning potential, • Free breakfast and snacks in the office, • Free lunch on Wednesdays, • Cycle to work scheme *You will work from the office full time during your initial four week training program, following this you will be working on a hybrid basis. Your office days will be aligned with your team’s schedule and fixed each week. Should you wish to work from the office on more days each week this can be accommodated. To work from home you must have a quiet dedicated working space available and a fixed line broadband connection with a download speed of at least 30Mbps – you can check this at Speedtest.net - mobile broadband is not acceptable. About Flashbay: Founded in 2003, Flashbay is the World’s No.1 business-to-business (B2B) supplier of logo branded Promotional products working with happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great value-added Accessories range which allow our customers the unparalleled ability to promote their brands with confidence. We offer unbeatable prices coupled with fast and efficient service.

Sales Executive – Spanish Speaking (Hybrid working) Total Compensation: £32k-40k We do not offer visa sponsorship for this role. Candidates must have the right to work in the UK at the time of application by virtue of any of the following: settled status, pre-settled status, currently valid spousal visa, currently valid dependent visa or by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered your passion for sales and are looking to progress to the next step, then this is the perfect role for you. Our Sales Hero Academy will provide you with the fundamental sales skills, product knowledge and understanding of our clients that you need to get off to the best start but you must be self-motivated and be able to independently get to grips with the role. In our sales teams we only promote from within. We have defined career pathways and plenty of opportunities to mentor new hires or become a trainer within our Sales Hero Academy. Whether you are interested in developing the next generation of talent in the Sales Team or your primary career goal is to become a progressively more capable and successful sales person and maximise your earnings - we have opportunities for you. This is a hybrid working role open to applicants living within commuting distance of our offices in Fulham, South West London. About the role: • Utilise the techniques you learn in training to convert warm inbound leads into new customers, • Take ownership of a valuable portfolio of existing customers, focusing on building and strengthening relationships, to understand their needs and maximise their potential, • Build and develop your sales pipeline with a pro-active approach, • Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers, • Act as the dedicated point of contact for customer queries via phone and email, • Pursue sales targets and objectives for your assigned territory, • Maintain our CRM system with accurate customer and lead information About you: • Spanish speaker to native standard, • At least 6 months’ experience in sales, business development or account management in a fast-paced sales environment with short sales cycles, • "Hunter mindset” – you are an ambitious person who won’t rest until you make the sale!, • Strong negotiation skills and a commercial mindset, • Competitive and money-motivated, • Coachable with a willingness to constantly learn and develop your skills, • Excellent communication skills including active listening, • Self-motivated with a can-do attitude, • Strong organisational skills and ability to multitask, • Strong IT skills Please don't be put off applying if you don't meet all of the above requirements. We're hiring for multiple positions within this team and review all applications with a very open mind. Our Sales Hero Academy is designed to support and develop people to reach their full potential. About our Offer: • Basic salary up to £28,000 (Depending on experience), • Uncapped commission scheme, • --- On average, £10,000 on top of your basic salary in Year 1, • --- Higher commissions are regularly earned in Year 2 onwards, • Hybrid working*, • 30 days of annual leave including public holidays, increasing as your career develops, • Vitality private health insurance, • Regular company social events, • Free breakfast and snacks in the office, • Free lunch on Wednesdays, • Perkbox, • Pension, • Cycle to work scheme, • Great work life balance and earning potential, • Excellent personal and career development opportunities *You will work from the office full time during your initial four week training program, following this you will be working on a hybrid basis. Your office days will be aligned with your team’s schedule and fixed each week. Should you wish to work from the office on more days each week this can be accommodated. To work from home you must have a quiet dedicated working space available and a fixed line broadband connection with a download speed of at least 30Mbps – you can check this at Speedtest.net - mobile broadband is not acceptable. About Flashbay: Founded in 2003, Flashbay is the World’s No.1 business-to-business (B2B) supplier of logo branded Promotional products working with happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great value-added Accessories range which allow our customers the unparalleled ability to promote their brands with confidence. We offer unbeatable prices coupled with fast and efficient service.

About Us We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience. About the Role We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level., • Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account., • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals. You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel)., • You have minimum 1 years of experience leading a team., • You are flexible and available to work full-time., • You stress the importance of customer centricity and you have a strong omnichannel orientation., • You have a strong team spirit, great energy and team management skills, • You are a great communicator and decision-maker and are highly results-oriented., • You encourage and promote curiosity, diversity and collaboration through your innovative mindset., • You can speak fluent English. Any additional language will be a plus. We look forward to receiving your application! Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today! Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.