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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Scopely is looking for a Senior Product Manager to join our Star Trek™ Fleet Command team in the UK on a remote basis. Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. As the Senior Product Manager, you will be the product owner for key monetisation and engagement initiatives across the live game. This includes driving the roadmap and execution of our monthly content releases, ensuring they are cohesive, compelling, and highly performant. You will work cross-functionally with Game Design, Product Marketing, Product Ops, Economy Design, and Data Science teams to define, prioritise, and deliver exceptional player experiences that meet business and player goals. • Own the content and performance strategy for our monthly releases, aligning them to player motivations, economic balance, and business KPIs, • Define and manage the monthly content calendar, collaborating with Design, Production, and Engineering to deliver high-quality, on-time experiences, • Use data and experimentation to optimise monetisation, engagement, and retention across a broad player lifecycle—from new users to end-game whales, • Deeply understand player behaviour across multiple geos and platforms to ensure we deliver value through personalisation and segmentation strategies, • Work closely with the economy and systems design teams to ensure content aligns with long-term progression goals and avoids inflation, • Partner with UX, Research, and Community teams to develop empathy for player sentiment and pain points, and translate them into actionable product improvements, • Build business cases for major new initiatives and content verticals, including competitive research and revenue forecasting, • Mentor junior PMs and contribute to a culture of product excellence and cross-functional collaboration., • Extensive experience in product management, ideally with significant responsibility on a F2P mobile game, • Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development, • Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans, • Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision, • Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels, • Experience driving impact across cross-functional pods, including creative, design, and engineering teams At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: _. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official and verify that all Talent Partner communications come from an email address ending in @. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: and . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

OLIO is the world’s only neighbour-to-neighbour food sharing app, and our mission is to solve the problem of food waste in the home & local community, at scale. We do this by connecting anyone with spare food – which can be households or food businesses – with neighbours living nearby who would like it. Globally, over one third of all the food we produce gets thrown away, which is worth over $1 trillion; and in a country like the UK half of all food waste takes place in the home. OLIO solves this problem with our award-winning mobile & web app. Over the past 7 years OLIO has grown from a local initiative in North London to a global movement. We now have just under 5 million users who have given away 34 million portions of food, in 60 countries. OLIOers have also given away 3 million household items in our non-food section. Underpinning OLIO’s incredible growth has been our volunteer programme, with over 75,000 people reaching out to spread the word about OLIO in their local community. We also work with over 4,500 business locations across the UK via our Food Waste Heroes Programme to enable them to have zero food waste locations. We have a bold ambition to have 1 billion OLIOers by 2030, given that reducing food waste has been identified by Project Drawdown as the #1 most important thing humanity can do to mitigate the worst effects of the climate crisis. Our work has been widely recognized, most notably by the United Nations who highlighted OLIO as a "beacon” for the world, and by Vivatech who awarded OLIO "Next European Unicorn". https://olioex.com/about/our-impact/Our ideal candidate will first and foremost be as passionate about our mission as we are! In addition to this, you will have the following experience and skills: o A proven track record developing large scale Ruby-On-Rails applications o Familiarisation with using and improving our build and automation tools o Unit and integration testing new features o Evaluating new technologies and seeing if/how they could benefit our products and processes o Ability to keep up to date with newer versions of JavaScript as new features become available o A ‘product manager’ mind-set, which means you seek to improve specs and designs where possible o Ability to work with/learn new technologies/languages/frameworks as they arise All OLIO team members share these attributes: o Mission obsessed o Self-starters with a ‘can-do’ attitude o Resourceful and creative o Thorough, but able to move quickly and decisively o A ruthless ability to prioritise o Excellent communication skills o Diverse (18 nationalities, 21% LGBTQT+, early 20s to 45+) o Fun to work with ☺In order to accelerate OLIO to its next level in growth and impact, we are recruiting new Ruby-on-Rails Developers. You will be joining one of the teams in our tech team. We're looking for a Senior Ruby-On-Rails developer to help continue to grow our volunteer platform in order to give our users the best and most optimal experience for their use case. Right now our Food Heroes are a main contributor of listings to our system so its important we support them with the best tool as much as possible. We've also started advertising in and around London after years of successful organic growth and are now starting to see massive growth in our user base, and we’re starting to see hockey-stick style growth! Technologies we work with are: ● Ruby on Rails (duh!) - currently Rails 5.2 but working on the upgrade to Rails 6 ● AWS (Aurora / S3 / cloudfront / ELB / ECR / Cloudwatch / Lambda / Fargate) ● Docker ● Redis ● Travis-CI ● Sidekiq ● Activeadmin ● Google maps / mixpanel / mailgun / trevor.io ● Stripe Once you have proven yourself you will have great freedom and autonomy, coupled with an enormous opportunity for personal development. All of our roles are remote working roles, but we do try and have quarterly/half-yearly in person meetups with the larger tech team/company (when possible). We live for our mission, but like to have fun along the way! All candidates must be eligible to work & reside in the UK This is an incredibly exciting time to join OLIO and help us unlock our full potential! OLIO is a remote-first company with an incredibly strong culture and was last year listed as a top 5 place to work by Escape The City. We live for our mission, but like to have fun along the way!_

THE·TEAM, a leading Brand Experience agency, is seeking a Senior Manager, Client Services to lead on strategic client engagements and end-to-end event delivery from concept through to on-site activation. You will manage budgets, craft compelling presentations, and drive cross-functional collaboration with production, creative, and operations teams. The role is hybrid, based in London and Orpington, and covers a 12-month maternity cover with responsibility for guiding a high-impact client #J-18808-Ljbffr

We are looking for a dynamic and caring leader to oversee six beds and assisting Residential Care Home in London borough of Bromley. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector with people with a learning disability and understand the management of regulated services. You will also carry out the demonstrating a person cantered approach, a confident, professional manner and experience of staff and project management. You will have the vision, networking and organisational abilities to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. Creative Support which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual and promotes their independence and community engagement. • Knowledge of the Care Quality Commission (CQC) regulations and working with people with a learning disability and mental health needs is essential requirement., • NVQ Level 5 in Health and Social Care Management or equivalent., • You must have minimum 2 years CQC registered manager experience and of managing care sector, • You will be required to register as care home registered manager with the CQC, the role will have an oversight of the residential regulated activity., • Good leadership skills., • Recruitment, training, supervision, and appraisal of staff, • Managing rotas, time sheets, budgets, and quality audits, • Ensuring staff provide respectful and personalised support to clients, • provide operational leadership for the service throughout mobilisation and ongoing delivery, • Contribute proactively to the development, implementation, maintenance and management of systems, processes, procedures and or standards within the area of responsibility., • Carrying out assessments and support planning for clients, • Supporting service user involvement in the management and development skills, • DBS will be paid for, • 28 days paid holiday including bank holidays #J-18808-Ljbffr

Join our fun, supportive team and kickstart your career in Account Management. Location: Bromley, Kent Working pattern: Office based with one day working from home (Friday) Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. We’re expanding quickly, and we’re on the lookout for a bright, driven Junior Account Manager with a passion for design to support our senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience. This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success. • Support Account Managers with client communications and management of projects, • Begin taking ownership of small client accounts and projects, • Monitor project timelines and ensure deliverables are met, • Join client meetings, prepare agendas and follow up on actions, • Draft proposals and client reports, • Collaborate with design and technical teams to ensure quality assurance, • Contribute ideas to improve client experience, • Manage, qualify and distribute incoming sales leads, • Update, clean and manage our CRM database, • Actively engage with our clients to upsell our services, • Educated to a minimum of A-Level or BTEC Standard, • Good interpersonal and communication skills – confident on calls and video meetings, • A natural problem solver who enjoys learning new skills and is keen to take responsibility, • Excellent verbal and written English with great attention to detail, • A conscientious worker with a strong work ethic and a can-do attitude, • Comfortable with Google Workspace/Microsoft Office and CRM basics, • Organised, accurate, proactive and ready to work as part of a team, • Interest in design/digital and a career in account management, • Prior office experience in sales, marketing or an office environment would be a bonus, • Work in a creative, ambitious design agency with a fun, supportive culture, • Get hands-on training and grow your skills fast with guidance from experienced team members, • Great progression opportunities in technical support or project management, • Take part in regular team discussions and CPD opportunities, • A role where no two days are the same - you’ll learn something new every day Send your CV and covering letter to - Please include your name and ref: JAM1025 in the subject line. Closing date for applications: Fri 19 Sept 2025 Initial remote interviews will take place on: Tue 30th Sept 2025 Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG. • Location: Bromley, Kent, • Working pattern: Office based with one day working from home (Friday), • Employment type: Full-time, • Job function: Sales and Business Development, • Industries: Design Services Note: This refined description removes unrelated postings and preserves the core responsibilities, qualifications, and application details. #J-18808-Ljbffr

As a Relief Chef Manager, you will be the point of leadership for your sites within your area.This pivotal role demands culinary mastery combined with sharp business acumen.You will place emphasis on delivering the highest quality food and service, leveraging your creative flair, originality, and le

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team. If you’re interested in joining our Client Services team but don’t see a role that feels like the right fit right now, we’d still love to hear from you. Send over your CV and our recruitment team will take a look, we’ll keep it on file and reach out if something suitable comes up. We may not be able to respond to every speculative application, but rest assured we review each one. This is often the first place we turn when new opportunities open up. Who We’re Looking For You're a fit at any level if you want to learn / have: • Experience managing client relationships in a live events setting., • A solutions oriented, highly organised, and calm under pressure approach., • How to speak both client and production acting as the connective tissue between the two., • A love for the details just as much as the big picture., • A passion for live events, brand experiences, and delivering excellence on the ground. Depending On Your Level, You Might Be Account Executive (0–2 yrs exp) You're the engine, supporting programs with logistics, documentation, and hands-on coordination. You’re eager to learn, quick on your feet, and a team player to the core. Account Manager / Sr. Account Manager (3–6 yrs exp) You're the day-to-day client lead and internal driver. You manage timelines, scopes, and production alignment. You think two steps ahead and can pivot quickly with grace. Account Director (6+ yrs exp) You lead accounts and client relationships at a strategic level. You guide teams, own budgets, solve problems fast, and help shape the client’s vision into a winning experience. You're as comfortable in a boardroom as you are on-site. Key Responsibilities • Serve as the main client point of contact for active programs., • Lead timelines, budgets, scopes, and staffing plans., • Work closely with internal creative, production and operations teams., • Translate client goals into clear internal direction., • Manage onsite execution and post-event wrap., • Contribute to organic growth and upselling within accounts. What You Will Need • 0.5–10+ years of client-facing experience in an agency environment., • Strong understanding of production workflows and timelines., • Ability to manage multiple projects, clients, and stakeholders at once., • A detail-obsessed, proactive approach., • Excellent verbal and written communication skills., • On-site experience required (domestic and/or international a plus). What We Offer • Competitive compensation based on experience and level., • A supportive, fast-moving team with a passion for world-class work., • The opportunity to work with some of the most exciting brands in the world. We’re always interested in meeting exceptional Client Services talent, even if we’re not hiring for your exact title right now. If you’re a great fit, we want to know you. Whether you're looking for permanent or freelance opportunities, feel free to get in touch. We are open to connect with talent for both our Orpington and Hook offices. THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. #J-18808-Ljbffr

3 days ago Be among the first 25 applicants Job Type: Full-time, Permanent Location: Plumbase Sidcup At Plumbase, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one‑size‑fits‑all script. We’re looking for someone who can run this showroom with energy, initiative, and a commercial eye to join our Plumbase showroom in Sidcup - someone who understands that good design matters, but great relationships and follow‑through are what drive results. You’ll guide customers through their journey from first enquiry to final order, while also taking a proactive role in building relationships with local installers, developing repeat business, and keeping the showroom front‑of‑mind with both trade and retail customers. You’ll have the freedom to shape your space, tailor your approach, and trade in a way that works for your local market. If you’ve got a background in showrooms and you enjoy the buzz of helping people make decisions and getting deals over the line, then this is a great opportunity to build something that’s truly yours. • Running day‑to‑day operations of the bathroom showroom, • Leading and coaching Business Development Managers / Bathroom Designers to drive sales and service, • Developing trade and retail customer relationships, • Owning local marketing and driving repeat business, • Maintaining a showroom that inspires – layout, merchandising, displays, • Supporting customers with design advice and product recommendations, • Using commercial data to steer performance, • Working closely with trade installers and the wider site team, • Experience in a bathroom, kitchen, interiors, or design showroom, • People leadership or team supervision experience (preferable), • Sales focused with good commercial acumen including margin management, supplier relationships and stock management, • Strong customer focus and excellent communication skills, • Creative flair and interest in home design, • CAD experience (e.g. Virtual Worlds) is a bonus, not essential, • Full UK driving license, • Full autonomy to run your own showroom, • Supportive environment with real decision‑making power, • Career progression across a national independent merchant network, • Trusted, respected employer in the trade and retail space Keywords: Showroom Manager, Bathroom Showroom, Bathroom Sales, Interior Design, Kitchen Showroom, Retail Management, Home Improvement, CAD Design, Virtual Worlds, Customer Experience, Sales Leadership, Trade Counter, Plumbing Merchant, Design Consultant, Team Leader, Visual Merchandising, Branch Manager, Showroom Design, Plumbing Jobs, Retail Sales Manager Mid‑Senior level Full‑time Sales and Business Development Wholesale Building Materials Referrals increase your chances of interviewing at Plumbase by 2x #J-18808-Ljbffr

We welcome the opportunity to have a chat about the role so please contact Laura Newcombe, Area Manager on 07425 629 800 or email Vacancy Reference Number: 96062 Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enh

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