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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Accounts Manager role for a well respected accountancy firm in the Sidcup area \n Client Details \n A mid-tier accountancy firm in the Sidcup area is recruiting for an Accounts Manager to manage a busy portfolio of clients and a small team. \n Description \n\n • Manage client accounts and oversee their financial reporting and tax compliance requirements.\n, • Prepare and review financial statements and reports for accuracy and completeness.\n, • Maintain strong client relationships and address their financial queries.\n, • Ensure adherence to accounting standards and regulations.\n, • Supervise and mentor junior team members.\n, • Collaborate with other departments to ensure seamless service delivery.\n, • Identify opportunities for process improvements and implement solutions.\n\n Profile \n A successful Accounts Manager should have: \n \n\n • A professional qualification in accounting, such as ACA, ACCA or equivalent.\n, • Experience in managing accounts within the accountancy practice industry.\n, • Strong technical knowledge of accounting standards and tax regulations.\n, • Excellent communication and client relationship skills.\n, • Proven ability to manage and mentor team members effectively.\n, • A proactive approach to problem-solving and process improvement.\n\n Job Offer \n\n • Salary ranging from £55,000 to £65,000, dependent on the level of experience.\n, • Permanent position based in Sidcup.\n, • Additional benefits as part of the employment package.\n, • Hybrid working.\n\n

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

Spanish Speaking Customer Representative. Work collaboratively with team members to achieve timely resolution of customer issues. Strong communication skills with a focus on customer satisfaction.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!. From customers struggling to pay their bills to those in vulnerable situations, you’l

Supporting with handling complaints in line with Company policy. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Work closely

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our

Our Client Services team plays a key role in the delivery of our client accounts and events. The job role will include tasks and responsibilities such as:Supporting client services team members with the planning and delivery of conferences, meetings, corporate events, experiential activations and br

Our Client Services team plays a key role in the delivery of our client accounts and events. Assisting with responses to briefs, presentations, cost schedules, project updates and other client-facing materials. Providing flexible support across a range of client accounts and projects in line with bu

As Client Services Manager, you’ll be fully immersed with our experienced accounts team at our Bexley office, working with directors to provide great advice to clients. This is a fantastic opportunity for a qualified Assistant Manager looking for their next step, or an experienced Client Manager l

Affinia Ltd is seeking an Accounts Manager for a hybrid role based in Sidcup. You will lead financial reporting, tax preparation, bookkeeping and VAT return work, with direct supervision of junior staff. You will work with senior management to deliver statutory accounts, management reports and VAT services, ensuring accuracy and timeliness while maintaining excellent client relationships. #J-18808-Ljbffr

THE·TEAM sits in Orpington, delivering high-profile signage and branding projects across motorsports for an international client base. You will manage the day-to-day running of key projects, coordinating client communications, budgets and on-site delivery with a dynamic team.

A Managed Service Provider in Sidcup is seeking a 1st Line Technical Support Analyst to be the first point of contact for clients needing IT assistance. In this role, you will troubleshoot common technical issues, ensure high first-time-fix rates, and communicate effectively with users. The ideal ca

Accounts Manager role for a well respected accountancy firm in the Sidcup area A mid-tier accountancy firm in the Sidcup area is recruiting for an Accounts Manager to manage a busy portfolio of clients and a small team. • Manage client accounts and oversee their financial reporting and tax compliance requirements., • Prepare and review financial statements and reports for accuracy and completeness., • Maintain strong client relationships and address their financial queries., • Ensure adherence to accounting standards and regulations., • Supervise and mentor junior team members., • Collaborate with other departments to ensure seamless service delivery., • Identify opportunities for process improvements and implement solutions. A successful Accounts Manager should have: • A professional qualification in accounting, such as ACA, ACCA or equivalent., • Experience in managing accounts within the accountancy practice industry., • Strong technical knowledge of accounting standards and tax regulations., • Excellent communication and client relationship skills., • Proven ability to manage and mentor team members effectively., • A proactive approach to problem‑solving and process improvement., • Salary ranging from £55,000 to £65,000, dependent on the level of experience., • Permanent position based in Sidcup., • Additional benefits as part of the employment package., • Hybrid working. #J-18808-Ljbffr

Lyreco is a market leader in Workplace Solutions, seeking a New Business Development Manager to build and win new accounts in Bromley and surrounding areas. The role focuses on mid-market customers, collaboration with Account Managers, and delivering profitable growth. You will manage a new business pipeline, set up accounts, negotiate pricing, and work with the team to ensure smooth handover of new customers. Mon-Fri 9am-5.30pm, base salary up to £38k plus commission and benefits. #J-18808-Ljbffr

Are you an experienced Accounts & Tax Manager, Practice Manager or Client Manager from a general practice background who lives within commuting distance of Bromley in Kent, looking for a role where you can help run a small but rapidly growing and profitable sole practitioner accountancy firm? Are you looking to work in a newly created role (due to growth) which is vitally important for the continued growth of this practice which specialises in local SME / OMB clients? Are you keen to work in a hands on role, with a high element of client contact where you will report directly to the owner of the business? Your role will be varied and include managing a portfolio of clients (£600k), assisting with building and developing the client portfolio, managing workflow, preparing statutory accounts, corporation tax returns, personal tax returns, Vat returns and some very simple payrolls. You will be based in a small office in Bromley, Kent, and after 3 months your role can become hybrid. There is parking outside the office. The firm works with a wide array of Limited Companies and Sole Traders from various different sectors, with turnovers to £3m although most clients are between £50k and £1m turnover. The firm is very entrepreneurial and forward thinking and uses online software such as Xero and Quickbooks and Iris. There will also be the opportunity to carry out many ad hoc and advisory based projects for clients. To be considered for this new role (July 2026) you must be a small firm Accounts & Tax Manager with experience of working in a hands on SME environment and have experience of all areas of general practice (statutory accounts, corporation and personal tax returns, VAT returns etc). The firm would also consider a strong supervisor or assistant manager looking to step up. You must have good communication skills and have experience liaising with clients regularly. You can be either ACA qualified or qualified by experience. You must have at least 5 years experience working in a general practice role in a small to medium sized practice, with strong experience working with Limited Companies. You must have experience of a wide range of software packages. A strong interest in working in a small team (for a sole practitioner), be based in Bromley, Kent and working with mainly SME and OMB clients is essential. You must be well presented, be a team player, and have strong communication skills and be able to build relationships with your clients. This growing accountancy firm which is growing very rapidly has a great reputation for being a friendly and supportive place to work and providing their staff with challenging and varied roles. You will work in a friendly and growing team, and you can expect to work on an interesting array of high growth, entrepreneurial SME / OMB based clients from a wide range of sectors. The firm is growing at a rapid rate due to many new business wins from larger accountancy firms. Overall this is a unique opportunity for an Accounts and Tax Manager to join an entrepreneurial and forward thinking sole practitioner based in Bromley, Kent that specialises in interesting SME /OMB clients. #J-18808-Ljbffr

Itrm in Sidcup is looking for a 1st Line Service Desk Team Leader to oversee the support team, ensure quick resolution of client tickets in accordance with Service Level Agreements (SLAs), and maintain high standards of customer service. You'll be responsible for mentoring other team members while m

Our live group specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Our C

Michael Page International Recruitment Limited is seeking an Accounts Manager for a well respected accountancy firm in the Sidcup area. The role involves managing a busy portfolio of client accounts and leading a small team, ensuring accurate financial reporting and tax compliance. You will oversee preparation and review of financial statements, maintain strong client relationships, ensure adherence to accounting standards, mentor junior staff, and collaborate with other departments to improve #J-18808-Ljbffr

DJH in London/Bexley is seeking a Client Services Manager to join our Accounts team. You will manage your own client portfolio, build strong client relationships and lead a team to deliver outstanding service from our Bexley office. The role requires ACA/ACCA qualifications, leadership experience, and a tech-savvy approach with a client-focused mindset. You will collaborate with directors and other departments to ensure excellent delivery and client satisfaction. #J-18808-Ljbffr

Our Client Services team plays a key role in the delivery of our client accounts and events. The role sits within our Orpington team and will involve working between the office, client locations, event venues and other project sites as required. You will also be involved in client and stakeholder ma

BV Recruitment Ltd is seeking an experienced Accounts & Tax Manager to join a growing sole practitioner accountancy firm in Bromley, Kent. You will manage a portfolio of SME/OMB clients, oversee statutory accounts, corporation and personal tax returns, VAT returns, and some payrolls, with high client contact and direct reporting to the owner. The role offers a hands-on, entrepreneurial environment, with a clear path to a hybrid working model after a 3-month introductory period. #J-18808-Ljbffr

Our live group specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music, entertainment and culture. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Our C

Location: Hybrid / Sidcup, UK Job type: Permanent / Full-time Sector and subsector: Accounting & Finance | Qualified Salary: Competitive salary Affinia is the UK’s fastest growing purpose‑led, purpose‑built Accountancy firm, focused on building stronger, more valuable relationships. With over 1000 colleagues across the East, South East, London and the Midlands, we are dedicated to supporting our clients, colleagues and communities. We advise businesses, public sector organisations, charities and individuals throughout the UK and internationally across six Service Lines – Accounts Solution, Taxation, Audit & Assurance, Corporate Finance, Payroll and Corporate Recovery, supported by centralised enabling functions spanning People, Finance, Marketing, Business Support, IT, Risk and Corporate Development. Our team also offers in‑depth sector expertise across a number of sectors, ensuring our clients receive the best short to medium and long‑term advice, tailored to them. We are committed to delivering excellence in every aspect of our work, adapting to the evolving technology and regulatory landscape while consistently exceeding client expectations. Our people are our most valuable asset. We are therefore committed to supporting our colleagues throughout their professional development, providing guidance and training at whatever stage of their career they join us. As a Manager within the Accounts team, you will play a critical leadership role in delivering high‑quality accounting services to a diverse portfolio of clients. You will oversee the planning, execution, and review of complex assignments, ensuring technical compliance, commercial effectiveness, and exceptional client service. Responsible for managing and developing a team of Assistant Managers, Seniors, and Trainees, you will lead by example, fostering a culture of performance, collaboration, and continuous improvement. You will act as a key point of contact for clients, maintaining strong relationships and identifying opportunities to add value through advisory, tax planning, and process efficiencies. Working closely with Associate Directors and Directors, you will also contribute to departmental strategy, business development efforts, and internal projects, helping to drive growth and profitability within the practice. • Manage a portfolio of clients across a range of industries, ensuring the timely and accurate delivery of statutory accounts, management reports, VAT returns, and other services., • Plan, allocate, and monitor assignments across the team, ensuring jobs are delivered on time, within budget, and in line with internal quality standards., • Review complex accounts and tax computations prepared by Assistant Managers and Seniors, providing clear feedback and resolving technical queries., • Act as the main point of contact for key clients, building strong relationships, addressing complex queries, and identifying areas for additional support or advisory services., • Monitor WIP, billing, and recovery rates on all client jobs. Ensure fee discussions, scope management, and overruns are handled professionally and proactively., • Provide ongoing coaching, mentoring, and performance feedback to team members. Lead regular 1:1s and support development plans for Assistant managers, Seniors, and Trainees., • Conduct formal performance appraisals and participate in progression and promotion decisions. Support recruitment, onboarding, and workforce planning within the team., • Ensure adherence to UK GAAP (FRS 105 and FRS 102 specifically, where relevant IFRS), company policies, ethical standards, and regulatory requirements. Flag and address any emerging risks., • Assist Directors in preparing client proposals, attending pitches, and identifying new business opportunities within your portfolio or wider network., • Contribute to the development of internal processes, systems, and efficiencies within the Accounts service line. Lead or participate in project‑based initiatives where appropriate., • ACA, ACCA, or equivalent professional qualification (fully qualified), • Minimum of 5–7 years’ experience in a UK accountancy practice, • Up‑to‑date CPD record and strong working knowledge of UK GAAP (especially FRS 102, with IFRS an advantage), • Advanced experience in preparing and reviewing statutory accounts, VAT returns, and corporate tax computations, • Proficient in practice management and accounting software (e.g. CCH, Xero, Sage, QuickBooks), • Strong understanding of WIP, billing, and commercial metrics in a professional services environment, • Proven experience in supervising, mentoring, and developing junior staff, • Confident in delivering feedback and conducting appraisals, • Ability to manage team workflow, delegate effectively, and oversee performance, • Excellent written and verbal communication skills with clients and internal stakeholders, • Ability to manage client relationships, resolve issues, and provide proactive, value‑added advice, • Commercially aware with the ability to discuss fees, scope changes, and service opportunities, • Highly organised and able to manage multiple priorities, • Strong analytical and problem‑solving abilities, • Professional, credible, and aligned with the firm’s values and culture, • Proactive, self‑motivated, and committed to continuous improvement, • Ability to respond and be reactive to shifting priorities at short notice., • Have clear written and spoken communication., • Strong attention to detail, • Ability to multitask under pressure and to lead others., • Opportunity to purchase 3 extra days holiday per year., • Auto enrolment Pension Scheme with True Potential., • Death in Service., • Professional membership support., • Paycare – claim money back for Dental / Optical / Professional Therapies, • Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. #J-18808-Ljbffr

Join to apply for the Customer Advisor role at B&Q 2 days ago Be among the first 25 applicants Join to apply for the Customer Advisor role at B&Q Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.52 per hour (Inclusive of an £0.81 per hour, store specific location allowance) B&Q Sidcup We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. Overview Customer Advisor Part time - 22.5 - 30 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.52 per hour (Inclusive of an £0.81 per hour, store specific location allowance) B&Q Sidcup We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. What's the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. What We Need Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments. • Entry level, • Part-time, • Other, • Retail Referrals increase your chances of interviewing at B&Q by 2x London, England, United Kingdom 4 weeks ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 2 days ago Dartford, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Dartford, England, United Kingdom 1 week ago Dartford, England, United Kingdom 1 week ago Dartford, England, United Kingdom 1 week ago Dartford, England, United Kingdom 1 week ago Dartford, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 5 days ago Dartford, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago Epsom, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 days ago Leeds, England, United Kingdom 3 weeks ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Redhill, England, United Kingdom 4 days ago Kensington, England, United Kingdom 2 hours ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago Greater London, England, United Kingdom 40 minutes ago Gravesend, England, United Kingdom 2 weeks ago London Area, United Kingdom £31,726.00-£31,726.00 20 hours ago London Area, United Kingdom £31,726.00-£31,726.00 7 hours ago London, England, United Kingdom 3 days ago Greater London, England, United Kingdom 2 weeks ago London Area, United Kingdom £31,726.00-£31,726.00 4 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Salary: 21,118.75 - 22,515.79 (FTE 27,709 - 29,542) per annumCustomer Service Adviser 28.20 hours over four days, Permanent Contract 21,118.75 - (FTE 27,709 - 29,542) per annum Our Customer Service team is a small, friendly team dealing with a variety of enquiries at our Contact Centres in Pershore, Droitwich and Evesham. No two days are the same as we switch between topics and departments. Some days we are subject matter experts and some days we are creative puzzle solvers. About you The successful candidate will: Be enthusiastic about helping a diverse range of residents and customers Have effective oral and written communication skills Demonstrate an ability to keep calm under pressure Be a great team player What we can offer Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: Excellent pension scheme with employer contributions Generous annual leave entitlement with options to purchase additional annual leave Committed training programme and development opportunities Onsite nursery with 20% staff discount Discounted Gym and swim membership Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services Cycle to Work scheme Employee Discounts with a range of companies including EE and the Kaarp discount scheme. We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role. Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK. To discuss the post or for further information, please call Jo Franklin on or Closing date: Sunday 25 October 2026 Interview date: Thursday 5 November 2026 Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised. Attached documents We are Wychavon Plan Job Description Employee benefits Location: Pershore

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JKS Mystery Shopping and Training Ltd invites you to become a mystery shopper and get paid to explore businesses and provide feedback.

Do you have a passion for delivering excellent customer service? Are you interested in a career within retail sales? Do you thrive in a target driven environment? If the above sounds like you, then we want to hear from you! Our Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the uk. We are looking to recruit motivated Retail Sales Advisors to join their store. As a sales Advisor, you will play a key role in driving sales and performance in your store. You will work alongside the store management and sales colleagues to achieve personal and branch targets to make your store a success. You will be the first point of contact for potential customers so will be expected to provide an exceptional level of customer service whilst driving sales opportunities through effective customer interaction. This role would suit someone currently working in retail sales but sales experience from other sectors would also be of interest to us. Perhaps you currently work in telesales or in a Call Centre and are interested in starting a career in retail. Previous experience is not essential as full training will be given. • Help reach and exceed sales targets set by Branch Manager, • Keep up to date with the latest products & services on offer, • Meet and greet customers, deliver a world class customer experience to every customer you interact with., • Process sales transactions (mobile broadband, sim subscriptions and general sales), • Cross and upsell products and services at every given opportunity and use effectively next best activity., • Carry out demonstrations of devices and accessories, • Handle challenges presented by customers in a positive and constructive manner. If deemed ideal, share and follow them up within the team with your seniors., • Know and apply the data protection laws when and where relevant., • Make sure stores clean and tidy at all times, • You should have a good understanding of technology - particularly when it comes to mobile phones, tablets etc., • You should be an excellent communicator with a natural flair for sales and customer experience. #J-18808-Ljbffr

Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.

Aspion is seeking an Internal Sales / Account Manager to join its metal stockholding business in Swanley. You will build and maintain long-term relationships with customers, manage quotations, process orders and work to maximise sales and margins in a fast-paced industrial environment. The role focuses on developing the existing customer base, identifying opportunities for upselling, and collaborating with internal teams to ensure excellent service levels. #J-18808-Ljbffr

Internal Sales Executive & Customer Service Executive. Internal Sales Executive & Customer Service Executive. You’ll be at the heart of the customer journey, balancing customer service with proactive account development.

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Duty Manager – Swanley Premier Inn. Whitbread Benefits Card – up to 60% off Premier Inn rooms.

Recruiting an experienced Customer Service Coordinator fluent in French for a full-time, permanent, hybrid role in Dartford.

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