Crystal jobs in ManchesterCreate job alerts

Within the Finance department, we’re looking for a Head of Finance (12-month maternity-leave cover) who will steer our group’s financial strategy end-to-end - partnering with the CEO and senior leadership, delivering crystal-clear reporting and analysis, safeguarding cashflow, and empowering a h

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford.

Installation Coordinator Old Trafford, Office Based | Full-Time (37.5 hours; 8:45am to 5:50pm on Monday – Thursday with 1 hour lunch and 2 x 15 min break, and 8:45am to 5pm on Friday with 30 min lunch and 2 x 15 min break) | £28,000 per year Do you enjoy keeping things organised, coordinating people, and delivering great customer service Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK. What’s in it for you: Competitive salary of £28,000 per year. 20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days). Company pension and private medical insurance. Casual dress code and on-site parking. Join a vibrant, close-knit, and established team with direct access to our Operations Director. Are you the right person for the job: Excellent communicator with a professional telephone manner. Enthusiastic, polite, and self-motivated. Highly organised with attention to detail. IT literate and a team player. Experience in scheduling / planning is helpful but not essential – full training provided. A strong desire to deliver first-class customer service. What will your role look like: Efficiently schedule and dispatch Engineers to customer sites. Monitor Engineer activity and progress. Manage incoming phone calls, emails, and support tickets within agreed SLAs. Process orders and close job tickets to ensure work is completed satisfactorily. Record all customer communications within the CRM. Contribute to improving our customer service standards by providing a professional and efficient service. If you are ready to start your career at Crystal Ball, then click APPLY now! Your data will be handled in line with GDPR