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TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

\n Senior Sales Executive - Loughborough \n Franchised Motor Dealership \n \n £28,000 Basic + £55,000 OTE | No Sundays | Every Saturday | Day off in the week \n \n The Role \n \n We're looking for a Senior Sales Executive, Business Manager or current Sales Controller to join a busy dealership in Loughborough. You'll be responsible for managing customers through the full sales process, from initial enquiry through to handover, while consistently working towards monthly sales and performance targets. \n \n You'll also be expected to maximise every sales opportunity, build strong customer relationships and work closely with the wider sales team to maintain a high level of performance and customer service. \n \n Who We're Looking For \n \n We're particularly interested in speaking with Senior Sales Executives, Business Managers and current Sales Controllers who have proven experience within a main dealer environment. You'll need to be confident with customers, commercially minded and motivated by hitting targets and maximising your earning potential. \n \n What's On Offer \n \n The role comes with a £28,000 basic salary and £55,000 OTE, giving you excellent earning potential. There are no Sundays, with every Saturday worked and a day off during the week, giving you a guaranteed Sunday off every week. \n \n Interested? \n \n If you're currently working at a senior level within automotive sales and looking for your next move in Loughborough, this could be a great opportunity to take the next step. Get in touch for a confidential chat and more information. \n \n \n Who are you applying to? \n The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! \n Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission \n Key roles; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager \n

\n Service Desk Manager - Loughborough \n Franchise Motor Dealership \n \n £33,500 Basic + Bonus \n \n The Role \n \n We're looking for an experienced Service Desk Manager to join a busy dealership in Loughborough. You'll be responsible for overseeing the service desk, ensuring the team delivers a high level of customer service while keeping the department running efficiently and meeting key performance targets. \n \n Who We're Looking For \n \n We're looking for someone with previous Service Advisor or Service Management experience who is confident leading a team and managing a busy service operation. You'll need excellent communication and organisational skills, a strong customer focus and the ability to drive performance across the department. \n \n What's On Offer \n \n The role comes with a £33,500 basic salary plus bonus, alongside the opportunity to take the next step in your career within an established dealership environment. \n \n Interested? \n \n If you're an experienced Service Desk Manager or senior Service Advisor looking for your next opportunity in Loughborough, get in touch for a confidential chat and more information. \n \n \n Who are you applying to? \n The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! \n Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

PHCEU was founded in 1990 as a subsidiary of the PHC Holding Corporation with a mission to become a leading, trusted brand for sustainable healthcare and biomedical product solutions. Our headquarters are located in the Netherlands, Our goal is to support the work of our customers and to improve the health and well-being of people around the world. For more than 25 years now, we respond to the needs of our pharmaceutical, biotechnology, hospital/clinical and industrial customers, offering a unique perspective on scientific research in general. As a result, we play a critical role in product development for worldwide applications and we have established a reputation as a manufacturer of high-quality and innovative medical, diagnostic and laboratory equipment. PHCbi's portfolio includes a range of products with the most advanced technology, operation, design and performance in the laboratory and diagnostic environment. Home office based – candidates must reside within the sales area and within 1 hours travel into central London. Office in Runcorn Working Region London (south from the Thames)/ South East. There is a requirement for periodic travel within the UK or abroad to attend company meetings or events. The successful candidate will take on the responsibility for sales and first line support of our range of biomedical laboratory products to an established customer base within a designated sales territory together with increasing business opportunities to new customers and growth from the launch of new products. The Area Sales Manager will report directly to the UK Business Manager and will be part of the UK Sales team. • Achievement of monthly, quarterly & annual sales targets, and year on year growth, through the establishment and maintenance of customer relationships within a variety of markets across the sales area., • Providing first line customer support in both product, service and business related matters., • Utilising all forms of communication with customers with a priority on direct face to face customer visits., • Maintaining networks with customers including exhibitions, seminars, conferences and other events., • Giving presentations and / or assisting with technical training to customers., • Providing regular reports to the UK Business Manager., • Routinely updating and maintaining the customer relationship management system., • Participation in regular sales team meetings., • Participation in product training sessions., • Undertaking corporate training sessions. Have a good overview and knowledge of the market within the sales area. Build a strong relationship with the customer. Commitment to achieving sales targets / objectives. Has shown a strong drive in the way he / she has managed the territory. Exhibits good organisational and planning skills. Customers / end users within the sales region. Represents PHC Europe to the customer. Works closely with the UK Business Manager and keeps him well informed about the activities to achieve unit / volume goals. Works closely with the Sales team in UK. Works with the European Marketing and Product Management Team. A challenging position where significant sales growth can be achieved through promoting products and services in a professional manner. The ideal candidate/s will be a Graduate, (or MSc., or PhD) in Life Sciences and with an appetite for gaining sales and developing new business within various commercial environments with the application of their scientific knowledge. Candidates should exhibit good commercial awareness and ideally have at least two years’ experience in life science sales in an external customer facing role. Applicants should be self-driven and motivated to achieve results. • Intelligent / fast learning with the ability to respond to the pressures of commercial situations as they arise., • Analytical and responds to feedback., • Creative and Innovative strategic thinker., • Well organised with the ability to create short, medium and long-term objectives and plans., • Self-driven with the motivation to achieve goals., • Commercially aware., • Ability to understand the needs and applications of science-based customers., • Sense of urgency to complete tasks., • Confident to work on their own and as part of a team., • Approachable with an ability to interact with customers at all levels within a variety of markets., • The candidate must hold a Degree in the Life Sciences., • Experience in a customer facing sales position with strong commercial awareness., • Technical knowledge is an advantage., • Computer software skills including Microsoft Office, maintaining CRM database, record keeping and planning skills., • Candidate interacts and communicates easily on all levels., • Candidate can organize himself / herself and take on the responsibility of managing their own time., • Energetic, driven, result oriented and capable in building strong relationship and networking., • Pioneer and tenacious., • Ability to work together in a constructive way with colleagues and customers., • English native speaker., • Hold a valid full UK Drivers Licence., • product training will be provided and, subject to experience, commercial training will be arranged., • The final candidate will be offered an excellent salary and benefits package including company car., • The position includes the provision of a company car & candidates must hold a full UK driving license., • Candidates must be eligible to work in the UK. PHC Europe is an Equal Opportunity Employer. If you have questions just get in touch with Jacqueline Courbois (HR Manager PHCEU): Cell phone number: Job postings will remain open for a minimum of five business days and are subject to immediate closure thereafter without additional notice. #J-18808-Ljbffr

The Fisher Scientific Channel is building a bridge between business and science as the single source for a comprehensive range of laboratory equipment, chemicals, instruments, life sciences reagents, and consumable supplies. The Digital Account Manager is responsible for driving revenue growth across a large portfolio of low-revenue customers in the Nordics. You will be part of a European sales team focused on scalable growth, piloting new approaches, and increasing eCommerce adoption. What will be your day job? Drive Customer Growth • Own and execute a territory growth strategy for a high-volume customer base, • Identify, engage, and develop high-potential customers to increase revenue and retention, • Balance revenue growth with a "digital-first" mindset, encouraging adoption of self-service channels, • Connect with customers via phone, video calls, and LinkedIn to understand needs and uncover opportunities, • Tailor outreach based on buying signals, customer personas, and campaign., • Educate customers on how to effectively use our website for research, ordering, and support, • Build and manage a strong opportunity pipeline in Salesforce to meet or exceed sales targets, • Prioritize accounts based on growth potential and cost-to-serve considerations, • Ensure seamless handover of high-value opportunities to Inside or Field Sales teams, • Partner closely with Digital Marketing to optimize targeting and campaign effectiveness, • Provide customer insights to improve digital experience and remove friction points, • Collaborate with eBusiness teams to enhance the online customer journey, • Test and scale new digital sales tactics (e.g., AI-email personalisation, outreach automation), • Share best practices and contribute to a high-performance, learning-focused team culture, • Bachelor's degree in Science, Business, or related field preferred, • Experience engaging internal or external customers to understand and solve their problems, • Proven ability to build relationships and influence stakeholders, • Demonstrated resilience and persistence in achieving goals, • Previous experience in sales or customer service is a plus, • Results-driven and self-motivated, • Strong communication and relationship-building skills, • Comfortable with proactive outreach and handling rejection, • Digitally savvy: able to leverage tools to drive impact, • Adaptable and open to feedback in a fast-paced environment, • Entrepreneurial mindset with a willingness to test and learn, • Fluent English, • Experience with Salesforce (or similar CRM) preferred, • Willingness to travel (~10%) for regional or international meetings, • Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges. #J-18808-Ljbffr

At Sandicliffe, we're passionate about delivering outstanding customer experiences and supporting our teams to achieve their best. We're looking for an experienced and motivated Service Desk Manager to lead our busy service reception team at our Loughborough dealership. This is an excellent opportunity for a customer-focused automotive professional with strong leadership skills to play a key role in driving service performance, customer satisfaction, and team development within a well-established and respected motor retailer. As Service Desk Manager, you will oversee the day-to-day operation of the Service Desk, ensuring customers receive a professional, efficient, and welcoming experience from booking through to vehicle collection. Working closely with the Service Manager, Workshop Controller, Technicians, and manufacturer partners, you'll lead the front-of-house service team, drive operational excellence, and help maximise service department performance. • Lead, motivate, and develop the Service Advisor team., • Manage daily service desk operations to ensure exceptional customer service., • Monitor and improve customer satisfaction and retention., • Support the achievement of departmental sales and profitability targets., • Ensure service bookings are effectively managed and workshop capacity is optimised., • Handle customer enquiries and resolve escalated concerns professionally., • Maintain compliance with manufacturer standards and company processes., • Produce and analyse service performance reports and KPIs., • Coach and develop team members through regular reviews and ongoing support., • Work collaboratively with the workshop and parts departments to deliver a seamless customer journey. We are looking for someone who can inspire a team while maintaining a strong focus on customer care and operational efficiency. • Previous experience in a Service Desk Manager, Senior Service Advisor, Service Team Leader or similar automotive leadership role., • Excellent customer service and relationship-building skills., • Strong organisational and planning abilities., • Experience managing KPIs, performance targets and customer satisfaction measures., • The ability to lead, coach and develop a high-performing team., • A proactive, positive and solution-focused approach., • Strong IT and administrative skills.A full UK driving licence., • Competitive salary plus performance-related bonus., • Company pension scheme., • Life assurance., • Employee assistance programme., • Manufacturer and industry-leading training., • Career development opportunities within a growing motor group., • Employee discounts across our services., • Enhanced Paternity & Maternity Scheme, • Cycle to work Scheme, • Employee referral program, • Aviva Digicare scheme, • Long Term service awards, • Friendly and supportive working environment. At Sandicliffe, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to thrive. We welcome applications from all backgrounds, experiences, and communities. Recruitment decisions are made based on skills, experience, and potential. Salary is displayed as an OTE Please note, Sandicliffe's official job title for this role is Service Desk Manager Join Sandicliffe in Loughborough and help drive exceptional customer service every day. All employment offers are conditional upon the successful completion of relevant pre-employment checks. #J-18808-Ljbffr

Leicester (our Ref AL1418) office based with potential of hybrid after qualifying period Salary to c£27,000 pa + benefits I am currently recruiting for a Client Relationship Manager (Financial Services Administrator) to join an award-winning Wealth Management Company in Leicester.The successful applicant work within a team of CRMs and be responsible for managing a portfolio of clients alongside a Wealth Management Consultant. • Work closely with the consultants to support and ensure clients needs are met, • Preparation work for client meetings, • Attending clients meetings, taking meeting notes (on/off site), • Coordinating action points from meetings and completing work required, • Responsible for communication with clients (phone calls/emails etc.), • Researching and collation of information in relation to advice being given to clients, • Liaising with external providers on client queries, • Requesting illustrations required in respect of new and existing business, • Processing of new business completed in line with compliant procedures and policies, • Updating client records and electronic folders, • Ability to use cashflow modelling software to aid the wealth management and estate planning process, • Have a minimum 2 years experience in a similar role, • Possess an understanding of financial services including investments, pensions and estate planning, • Have excellent customer service skills and attention to detail, • Be able to proactively manage client affairs in a prompt and efficient manner, • Have excellent interpersonal skills and the ability to communicate clearly and precisely, both verbally and in writing, • Have an organised approach with the ability to prioritise workload and remain flexible in a fast-paced environment, • Be able to work in a team within an open office environment, • Be honest and resilient, with the ability to resolve issues sooner rather than later In addition to excellent career progression, with fantastic opportunities for promotion, training, support, and a great office environment, you will also have the exciting opportunity to take part in charity fundraising events and other social activities. Your benefits package includes the following: • Group Pension, • Life Assurance, • Income Protection, • Health Cash Plan, • Plus a choice of flexible voluntary benefits, so that means you can pick benefits to suit you! #J-18808-Ljbffr

Leicester (our Ref AL1417) office based with potential of hybrid after qualifying period Salary to c£30,000 pa + benefits I am currently recruiting for a Senior Client Relationship Manager (Senior Financial Services Administrator) to join an award-winning Wealth Management Company in Leicester.The successful applicant work within a team of CRMs and be responsible for managing a portfolio of clients alongside a Wealth Management Consultant. • Work closely with the consultants to support and ensure clients needs are met, • Preparation work for client meetings, • Attending clients meetings, taking meeting notes (on/off site), • Coordinating action points from meetings and completing work required, • Responsible for communication with clients (phone calls/emails etc.), • Researching and collation of information in relation to advice being given to clients, • Liaising with external providers on client queries, • Requesting illustrations required in respect of new and existing business, • Processing of new business completed in line with compliant procedures and policies, • Updating client records and electronic folders, • Ability to use cashflow modelling software to aid the wealth management and estate planning process, • Have a minimum 4-5 years experience in a similar role, • Possess an understanding of financial services including investments, pensions and estate planning, • Have excellent customer service skills and attention to detail, • Be able to proactively manage client affairs in a prompt and efficient manner, • Have excellent interpersonal skills and the ability to communicate clearly and precisely, both verbally and in writing, • Have an organised approach with the ability to prioritise workload and remain flexible in a fast-paced environment, • Be able to work in a team within an open office environment, • Be honest and resilient, with the ability to resolve issues sooner rather than later In addition to excellent career progression, with fantastic opportunities for promotion, training, support, and a great office environment, you will also have the exciting opportunity to take part in charity fundraising events and other social activities. Your benefits package includes the following: • Group Pension, • Life Assurance, • Income Protection, • Health Cash Plan, • Plus a choice of flexible voluntary benefits, so that means you can pick benefits to suit you! #J-18808-Ljbffr

Account Manager Leicester| £35,000 + circa £5,000 commission • Do you have B2B Account Management experience within telecoms, IT, technology or a related technical services environment?, • Are you confident managing established customer relationships while identifying opportunities to grow existing accounts?, • Would you like to join an established business where you can take real ownership of your client portfolio?The Company: An established and growing B2B technology and communications business, providing solutions that help organisations improve the way they work and communicate. With a strong existing customer base and a relationship-led approach, the business is now looking for an experienced Account Manager to take ownership of an established portfolio and contribute to its continued growth. Role & Responsibilities of the Account Manager: • Manage and develop an established portfolio of B2B customers, acting as a trusted point of contact., • Build strong, long-term relationships with customers and understand their changing business needs., • Proactively identify opportunities to increase revenue through upselling and cross-selling., • Conduct regular account reviews and identify opportunities to improve and develop customer solutions., • Manage renewals, negotiations and retention activity., • Monitor account health and proactively address potential risks or issues., • Work closely with technical, operational and support teams to ensure excellent customer service., • Maintain accurate CRM records, account plans, renewal dates and opportunity pipelines., • Contribute to wider sales and marketing activity designed to retain and grow the customer base.About You as the Account Manager:, • Previous B2B Account Management or Client Management experience is essential., • Experience within telecoms, IT, technology, managed services or another technical B2B environment is highly desirable., • Proven ability to manage and develop an existing customer portfolio., • Commercially minded, with experience of upselling, cross-selling or growing existing accounts., • Strong relationship-building and communication skills., • Proactive and organised, with excellent follow-through., • Comfortable working with CRM systems and managing multiple accounts and opportunities., • Confident communicating with both commercial and non-technical stakeholders., • A genuine interest in understanding customers and finding solutions that add value.Additional Benefits:, • £35,000 basic salary, • Circa £5,000 commission, • Established B2B customer portfolio, • Opportunity to grow existing accounts and develop commercially, • Established and growing business, • Supportive team environment, • Long-term career development opportunities If you're an experienced B2B Account Manager with a background in telecoms, IT, technology or technical services, we'd love to hear from you. JBRP1_UKTJ

As a Customer Relationship Manager, you’ll be at the heart of the customer experience, building lasting connections, supporting customers throughout, and finding ways to add value and grow revenue through a genuinely helpful service. You understand business needs, manage your own follow-ups, and a

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Job Description - CRM (Customer Relationship Manager). CRM Management | Customer Handling | Follow-up | Lead Management | Communication | Customer Retention | Sales Coordination | MS Excel | CRM Software | Relationship Management. Customer Relationship Manager (CRM).

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Seeking a target-driven sales professional to join a care home team, driving occupancy and building community connections.This role involves high-end service and sales.

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions.

The school has very good relationships with cluster schools and the local community.

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

Build positive relationships based on trust and respect.

Location: LE7 Area, Leicestershire Salary; Up to £35680.Hours: Full-Time Positions Available (24-Hour Care Package) We are seeking a compassionate and dedicated female Care Assistant to provide personal care and support in an individual's home.This requirement is based on the nature of the personal

At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, we’ve grown into the nation’s largest care company, with over 260 locations and 14,000 care professionals delivering 1.Fle

Working closely with Product Development Managers and Test Managers, you will play a pivotal role in shaping team performance, managing day-to-day project delivery, and championing the ongoing development of your team members.

Description Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that he

Part-Time Support Worker roles (15 hours per week) £12.Hour, sleep-in duties required when needed & not guaranteed Locations: Bridgnorth & Telford Joining bonus £200 (T&C's £50 on completion of onboarding, £150 on completion of 6 months probation) We support adults with learning disabilities to

The role will involve building positive and consistent relationships with the children, supporting their emotional wellbeing and helping them with everyday life.

What's on Offer c£32,000 salary Annual bonus of up to 5% Monday to Friday working 50/50 hybrid working (Tuesday and Wednesday are office-based days) Opportunity to join an established global manufacturing business The Role As German Speaking Customer Service Advisor , your responsibilities will i

GBP hourly Must-have requirements for Customer Service Advisor: Must have availability at the end of May for a formal interview Must have lived in the UK for at least 5 years Must have a clean DBS check Must have at least 6 months of experience in a call centre environment * Must have experi

Manufacturing Team Leader Telford Permanent Double Days (Mornings / Afternoons) Monday – Friday 37.Up to circa £31,500 per annum We're partnering with a highly successful and market-leading manufacturing business who are looking to appoint a talented Manufacturing Team Leader to join their growin

Project Manager (Rail) - Leicester Our client, a principal contractor specialising in rail infrastructure projects, is seeking an experienced Project Manager to oversee earthworks and soil-related activities across their client's site in Leicester. Undertake any other duties as reasonably required b

Project Manager – Commercial Fit-Out Job Title: Project Manager – Office Refurbishment Job Reference Number: 957522-6137-26275 Industry Sector: Project Manager, PM, Contracts Manager, Commercial Fit-Out, Refurbishment, Shop fitting, Shop Fit-Out, Commercial Fit-Out, Retro-Fit, Refurbishment, Fit

Onsite Recruitment Account Manager. Ignition Driver Recruitment is currently recruiting for an Onsite Recruitment Account Manager, to be based at our client site in Lutterworth.

Account Manager - Join Zoetis and Shape the Future of Animal Health!.

Were looking for caring, positive people to join our team and help us provide personalised care and support to residents and people who use our services.Working as part of a supportive team, youll deliver person-centred care in line with individual care and support plans, helping people to live as i

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in y

Job Description Are you someone who enjoys speaking to people, building good relationships and learning new things? /n Our client is looking for an Internal Account Manager to join their team in North Leicestershire, just off the A46. This is a great opportunity for someone who is looking to deve

For questions about this vacancy, please contact Lea Viljoen, hiring manager, at Lea.

Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are nece