883 Best customer service experience Jobs in Watford (January 2026)

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Unique Tennis Langley

Evening & Weekend Reception Staff – Tennis Club We are looking for reliable and friendly individuals to join our team as Reception Staff at our Tennis Club, working evenings and weekends. This role is ideal for students or anyone seeking flexible, part-time work alongside studies or other commitments. As a member of the reception team, you will be the first point of contact for members and visitors. Duties will include welcoming guests, answering phone and email enquiries, handling bookings, taking payments, and providing general information about the club and its facilities. You will also help ensure the reception area is kept tidy and that members receive a high standard of customer service at all times. No previous experience is required, as full training will be provided. We are looking for applicants who are polite, well-presented, organised, and confident communicating with people. An interest in sport or tennis would be an advantage, but is not essential.

Location - NW11 Employment Type - Full Time Salary - £16.90 ph Hours per week - 35 Contract Type - Permanent This isn’t just catering … this is Jewish Care catering … We’re seeking a skilled and passionate Sous Chef to join our team. You’ll be working in a high-spec kitchen with top-quality equipment, including Rational iCombi ovens, as well as working in an established and high-performing team. Our sociable working hours offer the perfect work-life balance and you’ll be able to make a real difference to our service users and residents through providing great quality meals and catering. Our campus locations offer a great working environment, with the opportunity to work with a diverse and brilliant team. You’ll also support in the catering for our numerous events. We strive to be an employer of choice, fostering a positive kitchen culture where staff feel valued and supported. As a result, our team members stay with us long-term, allowing us to build strong, well-established teams that work collaboratively and support one another. If you are not familiar with Kosher kitchen practices … don’t worry – full training is provided. We offer great benefits, including Free soup and sandwich during shifts Cycle to Work scheme Discounted gym membership, and shopping discounts Employee Assistance Programme for wellbeing support, and access to a 24/7 GP Company sick pay and 4% employer pension contributions We are seeking a culinary professional who is committed to delivering high-quality, nutritious, and delicious meals to our residents, service users and their families & friends. This post is working 35 hours per week working 5 days out of 7 and will include some weekends. Shifts are either 7am to 2.30pm or 11.30am to 7pm. As the Sous Chef you will be responsible for: Ensuring we deliver an excellent service to our customers, creating an inviting and pleasant environment. Your core duties will involve: Ensuring all food produced is to the agreed standard, developing innovative approaches ensuring market trends, cultural requirements and Kashrut laws are met Ensuring all food hygiene and Health & Safety practices are monitored, met, and recorded in line with organisational policies and current legislations Working within the agreed budget, administer unit controls in line with budget and consistently seek and implement ways of improving the quality and cost effectiveness of the service Leading, motivating and encouraging team building to ensure agreed qualitative outcomes are achieved and customer service expectations are exceeded and maintained Deputising for the Head Chef in their absence and comply with their responsibilities Who are we looking for? You will ideally have previous experience working within a busy kitchen environment, working both independently and within a team. You will need: Appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food & Hygiene or Catering Services. NVQ Level 2 or 3 Energetic, passionate and proactive attitude Experience of working to deadlines and adhering to budgetary requirements. Understands the challenge of and sensitivity needed to care and support vulnerable people

We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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Home Appliances Repair and Sales

Sales Person / Sales Assistant

8 days ago

Full-time

Edgware

A growing appliance sales and repair business based in Edgware is looking for a highly motivated Sales Person / Assistant to join our team. Key Responsibilities: • Handling customer enquiries via phone, email, and WhatsApp, • Selling appliances and services confidently and professionally, • Providing excellent customer service, • Basic admin duties (invoicing, bookings, records), • Managing and posting on social media platforms, • Using computer systems for daily operations, • General office and sales support tasks Key Skills & Requirements: • Excellent communication skills (this is the most important skill), • English as a first language, • Confident speaking with customers and closing sales, • Good computer skills, • Comfortable using social media and Marketing skill (Facebook, Instagram, WhatsApp, etc.), • Well organised and reliable, • Highly motivated with a positive attitude, • Sales or admin experience is an advantage (but not essential) What We Offer: • Full-time or part-time opportunities, • Flexible working hours, • Friendly and supportive work environment, • Opportunity to grow with the business How to Apply: Please send your CV along with a short introduction about yourself and your experience

Job Summary We are currently looking for a skilled and enthusiastic therapist to join our team and provide our clients with a great experience. You will be responsible for all aspects of the service, including customer service, product knowledge, and the overall customer experience. As a beauty therapist , your goal will be to achieve results with your clients through effective assessment and tailored treatment. Your success will contribute to the company growth and reputation, while simultaneously developing your personal skills as an expert therapist. The ideal candidate will be friendly, passionate, very organized and detail oriented. You should be able to multitask in a fast-paced environment while maitaining customer service and satisfaction. Primary role: Provide a wide range of services to clients, including Hydra Facial, Chemical Peels, Microneedling, Body Contouring, Radio Frequency, Circadia and LED facials. Provide consultations, advise clients on treatments and skin care products most suited to their personal needs and book them in. Ensure the cleanliness, hygiene, and sterilization of all equipment, tools, and treatment room in compliance with health and safety standards. Focused on developing a regular clientele through the building of your profile and recommendations. Maintain accurate clients records, including treatment plans, products usage and progress notes. Work as part of a team to maintain exceptional company standards. A positive attitude, inspiring all team members to maintain high standars and maximise revenues by doing so yourself. Person Specification: To be considered for this role, you must have an Level3/4 or other relevant certifications. Proven experience in performing skin treatments, with a solid track record delivering safe and effective results. In-depth knowledge of various skin types and hair colours. Minimum 1 year clinic experience in a similar fast-paced aesthetic clinic. Please submit your application as soon as possible as we may close this vacancy once sufficient applications are received. We look forward to hearing from you. Job Type: Part-time Additional pay: Performance bonus Tips Schedule: 10 hour shift 8 hour shift Weekend availability

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Millennial Pub Company Ltd

Bar Manager / Supervisor

Bar Manager Independent, Growing Pub Company We are seeking a dynamic and experienced Bar Manager to join an independent pub company at an exciting stage of growth. Our focus is on delivering premium hospitality and a standout service, supported by significant investment, clear systems, and long-term ambition. Our current project is a six-figure refurbishment of a 17th-century heritage pub. The aim is to restore and celebrate the building’s original character while introducing a refined, well-run operation with a professional yet welcoming atmosphere. Our food offering is rooted in classic French and British cuisine with modern influences, delivered with consistency, quality, and care. This is a hands-on leadership role, ideal for someone who takes pride in standards, enjoys building teams, and wants to be part of something built properly from the ground up. There is genuine opportunity for career progression as the business grows and acquires new sites. Overview The Bar Manager will oversee the daily operations of the bar and front-of-house service, ensuring a consistently high-quality guest experience. The ideal candidate will bring strong leadership skills, a passion for hospitality, and a comprehensive understanding of food and beverage operations within a sophisticated, service-led environment. Duties • Manage daily bar operations, ensuring smooth, professional, and consistent service, • Lead, supervise, recruit, train, and develop the bar and front-of-house team, • Set and maintain service standards aligned with a quality-focused, refined operation, • Deliver excellent customer service and handle guest feedback professionally, • Oversee food and beverage service to ensure quality, presentation, and consistency, • Ensure full compliance with licensing laws, food safety regulations, and health & safety policies, • Manage stock control and ordering., • Organise rotas, training sessions, and team meetings to support a structured working environment, • Maintain high standards of cleanliness, organisation, and presentation throughout service areas, • Support menu development, including cocktails, drinks lists, and food pairings, • Assist with private dining, events, and functions as the business develops, • Proven experience as a Bar Manager or in a senior supervisory role within hospitality, • Background in bars, restaurants, hotels, or service-led environments, • Strong leadership skills with the ability to lead by example and set standards, • Solid understanding of food and beverage service, quality control, and guest experience, • Good working knowledge of licensing, food safety, and compliance, • Experience working closely with kitchen teams is highly desirable, • Barista, cocktail, wine, or spirits knowledge is advantageous, • Excellent organisational and communication skills, • Calm, professional approach under pressure, • Salary of £35,000–£40,000 per year (DOE), • Tronc payments, • Full-time, permanent position, • A key role in a major refurbishment and relaunch, • Clear career progression as the company expands and acquires new sites, • A professional, supportive environment focused on quality, integrity, and consistency

We are seeking an enthusiastic and experienced Waiter/Waitress to join our team. The successful candidate will have a proven track record in a restaurant environment, a strong passion for hospitality, and the skills necessary to deliver exceptional service. Key Responsibilities: • Welcome and seat guests, ensuring a warm and friendly experience., • Accurately take and deliver food and drink orders., • Maintain high presentation standards when serving dishes., • Provide menu recommendations and accommodate special requests., • Handle customer payments and ensure accurate billing., • Keep tables clean and well-presented at all times., • Collaborate with team members to ensure smooth service. Requirements: • Previous experience as a waiter/waitress in a restaurant., • Strong communication and customer service skills., • Ability to work efficiently in a fast-paced environment., • Friendly and professional demeanor., • Flexible availability, including evenings, weekends, and holidays. If you have a passion for great food and outstanding service, we look forward to hearing from you! Enjoy the benefits of tips and free meals while working in a vibrant team environment.

Join our team as a skilled barber at Fades Hair Barbers, located in the heart of Harrow. We are seeking an experienced professional who is passionate about providing exceptional haircuts and grooming services. Responsibilities: • Deliver a variety of barbering services, including haircuts, shaves, and styling, • Maintain clean and sanitized workstations, • Provide excellent customer service and ensure client satisfaction Requirements: • Proven experience as a barber, • Strong communication skills, • Ability to work flexible hours, including weekends This position offers the opportunity to work in a friendly, dynamic environment where your skills and creativity can flourish. If you are dedicated to your craft and eager to join a reputable team, we welcome your application.

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NeatNest Cleaners

Customer Service Manager

Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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ADVISION INTERNATIONAL LTD

Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

Duties and Responsibilities: • Maintaining statistical and financial records, • Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability, • Create and manage a relaxed, welcoming, customer-focused environment, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so, • To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits, • Conduct price and feature comparisons to facilitate purchasing, • Recruit and Train new staff and conduct induction, • Ensure high levels of customers’ satisfaction through excellent service, • Ensure racks are fully stocked, • Utilizing customer experience and everyday coaching across the team (especially during peak times), • Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: • Excellent all-around managing skills, • Strong experience in Excel, • Excellent organizational and proven ability to manage the full extent of business requirements, • Must have excellent communication and interpersonal skills, • Customer management skills, • Bachelor &/ Master’s degree or a related study and experience

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