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Customer Services Coordinator German £28,000 -£30,000 - Wigan/Hybrid 3 days on site Our client, an established multinational based in Wigan are looking to recruit a fluent German speaker for their Customer Service Team. Reporting to the team leader , the Customer Service Team Representative is to act as the primary representative regarding communication to the Customer, for all aspects of service and Customer Care. Some of your core responsibilities will involve: • Delivering a high standard of service to all aspects of the Business, • Assist in customer order fulfilment activities such as taking orders, giving information, determining delivery dates, identify appropriate shipping methods, rates . -Liaising with all company department staff with a view to continuously improving processing and delivery times of customer orders. • To handle and resolve customer complaints/enquiries in a timely and accurate manner - -Timely delivery of solutions which match the customer’s needs and meet their objectives. This involves working closely with the Customer to determine what it is they’re looking for and how best the company can deliver to meet expectations., • Manage and resolve conflict when we are unable to meet the Customers expectations, with a minimum amount of input from Line Managers and Sales Managers. Within the role you will be expected to: -Fluent in German and English both spoken and written • Be confident to address difficult situations using the telephone as a first method of communication to the customer., • Be able and prepared to make decisions within the scope of the role., • Make quick thinking decisions and be adaptable to different situations arising and Identify issues which could potentially become problematic., • Oversee Customer’s projects from initial receipt of order, planning, manufacturing, shipping and final delivery to destination., • Ensure daily workload is completed, which on occasion may require working additional hours due to the urgent attention that some circumstances will command., • Remain organized and proactive at all times, identifying priorities and continuously managing several situations at once. You will ideally have previous commercial/office experience where you have worked on a B2B level and worked in an professional environment with proven experience in dealing with customers. Knowledge of Microsoft office is essential with the ability to learn new systems and databases. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements. To enquire about other vacancies please visit our website at

German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK) We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience, ideally within a wholesale, retail, or distribution environment. In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support. This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine. Key Responsibilities: • Manage all aspects of order processing, ensuring accuracy and timely delivery, • Build and maintain strong relationships with key accounts and internal departments, • Communicate proactively with clients about stock, lead times, and delivery schedules, • Provide after-sales support, handling returns and credits efficiently, • Liaise with the credit and operations teams to ensure smooth account management What’s on Offer: • Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less), • A people-focused, inclusive culture that values initiative and teamwork, • Competitive salary, strong benefits package, and flexibility, • Real opportunities for personal and professional development What You’ll Bring: • Fluency in German and/or French, plus excellent English communication skills, • Proven B2B customer service experience (wholesale experience strongly preferred), • Excellent attention to detail and organisational skills, • A proactive, solution-oriented approach to problem-solving If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you. 📩 Apply now or send your CV to .

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.