Customer service representative jobs in St AlbansCreate job alerts

This is an On-Site role in our St Albans, UK location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO’s expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: • Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service., • Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction., • Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers., • Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer., • Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team., • Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience., • Brand Representation: Uphold the company’s values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: • 2+ years of customer service experience, • Experience with Zendesk and Shopify is REQUIRED., • High school diploma or equivalent, • Fluency in English, • Strong communication skills, both verbal and written., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Proficient in using customer service software and Microsoft Office Suite., • Passion for sports and a good understanding of our product offerings is a plus., • Must be able to pass a background check., • Flexibility to work various shifts, including weekends and holidays., • Show up for work!, • Come on time and be committed to be your best. What We Offer: • Competitive salary and benefits package., • Opportunity to work in a vibrant, sports-focused environment., • Climate Controlled office setting., • Career growth and development opportunities., • Employee discounts on our products., • A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference. We have an opportunity within our Operations team to join them as a Customer Service Advisor. This is a permanent, full-time position that will be based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week. During the initial training period (typically up to 6 weeks), you will be required to attend the office full-time, Monday to Friday, to ensure you are fully supported in your onboarding. There are two shift patterns we have on offer: 35 hours per week, Monday to Friday, with shifts scheduled between 8:00am and 6:00pm on a rota basis. 35 hours per week, Monday to Friday, working from 10:00am to 6:00pm. The salary for this position is £26,542.43 per annum, rising to £27,439.18 after completion of successful probation. Some of the key responsibilities include: • Handling incoming enquiries via phone and email., • Listening carefully and giving clear, accurate information to customers., • Logging enquiries to help us understand customer needs and trends., • Working closely with colleagues to ensure queries are resolved efficiently., • Staying up to speed with our services, systems and processes. To be considered for this opportunity you must: • A minimum of 2 years’ experience working in a call centre or high-volume customer service environment., • Excellent communication skills, both verbal and written, with the ability to build rapport quickly., • Strong listening skills and a customer-focused approach to problem-solving., • Ability to handle a high volume of calls while maintaining accuracy and attention to detail., • Confident using multiple systems and applications simultaneously., • Good organisational skills with the ability to manage time and prioritise workload effectively., • Good computer skills, including Word, Outlook and Excel. TDS offers a plethora of benefits inclusive of: • 33 days holiday inc bank holidays, • BUPA Private healthcare, • BUPA Wellbeing cash plan, • Pension Scheme, • Additional day off for your birthday, • Plus many more! If you have any questions or would like to find out more information, please feel free to contact me directly. TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society.

Job Title: Service Coordinator (Generator)\n\nLocation: St Albans\n\nSalary: Competitive\n\nJob type: Full Time - Permanent. 37.50 Hrs per week Mon/Friday\n\nWhat you'll do:\n\nCoordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.\nBe the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.\nEnsure all aspects of work are arranged including engineer access, parts and equipment.\nManage all jobs through to the point of invoice as efficiently as possible.\nLiaise with other internal departments as necessary to meet customer requirements.\nWork closely with the Generator Operations Manager to deliver contract efficiencies.What's important to us:\n\nYou will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is essential.\n\nWhy you're our kind of person:\n\nWe're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people.\n\nWhat good looks like:\n\nSeamless: You'll provide high quality solutions to our customers\nSpecialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart.\nCollaborative: You'll advise your colleagues and input into other work, and also be able to work independently to get the job done.Please click on the APPLY button to send your CV for this role.\n\nCandidates with the relevant experience or job titles of: Maintenance Planner, Operations Planner, Company Planner, Operations and Scheduling Coordinator, Scheduling Coordinator, Field Service Coordinator, Office Support, Customer Support, Technical Service Coordinator, Service Support Administrator, , Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support will also be considered for this role

At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. Being a Customer Service Advisor is about so much more than bringing our coffee

A global footwear company is seeking a Customer Service Representative in St. In this role, you will handle account management for various retail clients, address customer inquiries, process orders via phone and email, and collaborate with the sales team.

A leading merchandise company in St Albans is seeking an Onsite Customer Service Representative to provide exceptional support to sports fans around the world. Candidates should have 2+ years of customer service experience and familiarity with Zendesk and Shopify. This role involves assisting custom

A travel services company is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey.

The position requires basic IT proficiency and offers shifts from Tuesday to Saturday with a pay rate of £12. A UK-based transport company in Hatfield is seeking a Transport Customer Service representative. The role involves handling customer calls, managing queries, and providing accurate shipment

Candidates should have a strong background in customer service or sales, excellent communication skills, and the ability to thrive in fast-paced environments. A leading service provider in Hemel Hempstead is looking for a proactive customer service representative to join their dynamic team. The role

Customer service experience (travel, hospitality, or service‑related experience preferred). Travel Customer Service Representative (Remote). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer expe

You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists.

You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Customer Service Representative.

We're working with a PE-backed DevOps Security platform used by businesses like Tesco, SAP and Too Good To Go.After growing to 40+ heads in the UK (10 in sales) and securing PE-backing from Copilot Capital, we're now looking for an experienced SDR to join the remote team.The ideal candidate is an en

We’re partnering with a growing specialty pharmaceutical company with an established CNS portfolio, recruiting a Medical Sales Representative to support and grow its ADHD and Epilepsy brands across a defined territory. Medical Sales Representative – Neuroscience.

Shift4 (NYSE: FOUR) is revolutionizing commerce by simplifying complex payment systems worldwide.As a leader in commerce-enabling technology, we process billions of transactions annually for hundreds of thousands of businesses across diverse industries.We’re on the lookout for driven Field Sales A

Prospecting and lead generation: Identify and research potential customers who are a good fit for the company's products or services. Sales Development Representative - Part-time, Contract or Full-time. As a Sales Development Representative focusing on booking new business meetings, you'll work dire

ERP Sales Executive – Install Base (SAP / Oracle / IFS / Dynamics).ERP Consultancy | Remote (UK-based) | £35,000–£45,000 base + uncapped commission.This role requires experience within ERP or enterprise software environments (SAP, Oracle, Microsoft Dynamics, IFS, or similar).Applications witho

Graduate Business Development Representative. We’re hiring Graduate Business Development Representatives to join a fast‑growing, high‑performance team in London.

Close 5 Growth customers and you've earned £6,000 in commission on top of your retainer. In three months, we'd expect a strong performer to have activated 15 to 20 employer trial accounts and converted 4 to 8 of those into paying customers.

Sales Development Representative (SDR). We are seeking a highly motivated Sales Development Representative (SDR) to join our dynamic global sales team in London. Our "All signal, no noise" approach drives an intelligence service that is succinct and timely, which is highly regarded by our time const

Sales Development Representative | Remote (UK). Recruiters from SaaS or financial services looking to move into sales.

Working closely with independent retailers across the Midlands region, this role requires a relationship-driven Field-Based Sales Representative to manage and grow independent retail accounts across the Midlands region, covering an area across: Derbyshire, Nottinghamshire, Leicestershire, Northampto

You’ll be the face of TriDri – building relationships, showcasing products, and driving sales through inspiring presentations and top-notch service. On the road, meeting customers and making an impact. Build strong customer relationships and spot new opportunities.

Sales Development Representative.

Generate value for potential customers and booking product demonstration webinars and calls.

Experience in digital, SaaS, or tech services. Sales Development Representative (SDR) – UK (Remote).

Work closely with Sales, Marketing, Clinical Product Specialists, and Service Teams to support customer needs. Junior Medical Devices Representative. Working as part of the UK Sales Team, you will assist senior Account Managers, help support customer accounts, participate in product demonstrations,

Visit clients and potential customers to identify needs and promote Mitutoyo products and services. We are looking for a passionate and driven Technical Sales Representative to manage established existing customer accounts and develop new business opportunities within the region. This is a field-bas

Demonstrate empathy for customers struggles and challenges. Sales Development Representatives (SDRs). This team aligns closely with Field Sales, Operations, and Marketing to develop plans, measure results, and adapt to dynamic business and customer needs.

Medical Sales Representative – Respiratory Diagnostics. Progress Sales Recruitment is a specialist sales only medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service.

What are the responsibilities of a sales development representative?. Life Assurance/Death in Service pay.

Visit clients and potential customers to identify operational needs and promote precision measurement products and services. Liaise with internal teams to follow up on opportunities and ensure total customer satisfaction. Technical Sales Representative [Ref: 87041].

A well-established, government-accredited cyber security consultancy that provides a range of cyber services to leading organisations is starting the new year by continuing their significant success and growth. Engage with senior leadership to confidently discuss a broad portfolio of cyber security

Acting as the voice of the customer internally, ensuring continuous improvement.

Deliver exceptional customer service to grow and retain accounts. They are now looking for a driven and commercially minded Sales Representative to take ownership of a key Yorkshire territory.

We’re hiring Graduate Sales Development Representatives to join a fast-growing team in London.

The role involves building strong client relationships, understanding their unique needs, and delivering exceptional customer service to ensure satisfaction and loyalty. Previous experience in a sales or field representative role, ideally within the food and beverage or hospitality sectors, is highl

Anatomage Italy srl is looking for a Junior Sales Representative in the medical education market, dedicated to UK territory.

Sales Development Representative (SDR). This is a foundational role with hands‑on exposure to enterprise technology sales and a clear path into Sales, Customer Success or GTM leadership.

Please DO NOT apply if you are not physically located in the UK or are a UK Passport holder.Outbound Partners are a leading Outsourced SDR company.We work with some of the fastest growing technology companies in the world, helping them to scale their sales operations globally.This is an opportunity

Customers include Clinical Scientists, Dosimetrists, Radiotherapy Physics specialists, Therapy Radiographers / Therapeutic Radiographers within NHS and private radiotherapy departments, as well as purchasing teams, and universities. Proactively identify medical sales opportunities, build meaningful