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  • IT Support Engineer
    IT Support Engineer
    11 hours ago
    £27000–£32000 yearly
    Full-time
    St Albans

    Are you an experienced IT professional who enjoys solving complex technical challenges and working across diverse technologies? We’re looking for a skilled IT Infrastructure Engineer to join our small but highly capable technical team. This role is ideal for someone who truly understands IT infrastructure and thrives on handling escalations, troubleshooting advanced issues, and improving core systems and processes. Our clients — including large organisations and high-net-worth individuals — expect rapid resolutions and minimal downtime. You’ll play a key role in delivering that high standard of service. Key Responsibilities • Managing escalated support issues and complex troubleshooting, • Monitoring systems to ensure optimal performance and uptime, • Communicating with clients via phone, Zoho Desk, and email, • Occasional ad-hoc site visits, • Improving internal processes and documentation, • Collaborating with suppliers and technology partners, • Delivering infrastructure projects, • Configuring new services and implementing system changes Technologies You’ll Work With • Cloud platforms (Azure / AWS), • Security platforms, • Microsoft Exchange, • Microsoft 365, • Firewalls, • Managed switches, • SIP / VoIP phone systems, • Networking protocols, • CCTV installations About You • Proven experience in IT infrastructure and supporting diverse platforms, • Strong troubleshooting and analytical skills, • Confident communicator with a client-focused approach, • Able to manage priorities in a fast-paced environment, • Full UK driving licence (essential), • 4+ years in a technical support or infrastructure role (preferred) What We Offer • Competitive salary (£26,000–£32,000 depending on experience), • Company pension, • Work-from-home flexibility, • Monday–Friday schedule (8-hour shift), • Overtime available as required

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  • Sales Advisor
    Sales Advisor
    27 days ago
    Full-time
    Wheathampstead

    About Kroovel Kroovel is a UK-based luxury transport and mobility specialist delivering premium hire solutions across road, air, and sea. We provide limousine hire, chauffeur-driven executive cars, sports and supercar rental, airport transfers, wedding and prom car hire, private jet and helicopter charter, and luxury yacht hire nationwide. Our clients include private individuals, corporates, event planners, and VIP travellers who expect exceptional service, reliability, and discretion. As we continue to expand nationally, we’re looking for a motivated Sales Advisor to help convert enquiries into bookings and deliver a seamless, five-star customer experience. The Role As a Sales Advisor, you’ll be the first point of contact for customers planning luxury travel and special events. You’ll handle inbound enquiries, understand client requirements, recommend suitable services, and secure bookings across our premium transport portfolio. This is a consultative sales role focused on building relationships, maximising revenue, and delivering tailored solutions rather than hard selling. Key Responsibilities • Manage inbound calls, emails, and website enquiries, • Provide quotes for limo hire, chauffeur services, and vehicle rentals, • Recommend the best transport solutions based on customer needs, • Convert leads into confirmed bookings, • Upsell and cross-sell relevant services (e.g. airport transfers, charters), • Coordinate schedules with drivers, chauffeurs, and operations teams, • Maintain CRM and booking systems accurately, • Sales, customer service, or bookings experience preferred, • Strong communication and negotiation skills, • Confident, friendly, and professional manner, • Highly organised with attention to detail, • Ability to multitask in a fast-paced environment What We Offer • Competitive salary + commission/bonuses, • Flexible/hybrid working options, • Clear progression opportunities, • Supportive, fast-growing team environment, • Exposure to premium automotive, aviation, and yacht markets, • Opportunity to grow with a scaling national luxury brand

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