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EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. This role provides deep technical expertise in LMR (Land, Mobile & Radio) security systems, specialising in RF design, system configuration, complex troubleshooting, and optimisation. You will be responsible for the technical integrity and performance of LMR solutions from design to deployment. • LMR System Design & Architecture, • Validate and update designs and BOM based on data provided following site-walk GRID Mapping surveys., • Provide deep technical expertise in LMR systems, including technologies such as analog, digital (e.g., P25, DMR, TETRA), and trunked systems., • Develop and maintain standardised DAS system design and processes., • Design, select, test, assemble, and standardise technology models for radio network systems., • Oversee and assist staff in planning and developing radio network systems., • Manage the MOTOTRBO Radio Management server and LMR Fleetmap., • Research and analyse appropriate Radio Frequency (RF) spectrum for LMR systems., • Support modifications to LMR systems for maintenance or operational changes, ensuring compliance with industry standards and regulations., • Technical Configuration & Optimisation, • Configure and programme LMR equipment at system and complex levels., • Collaborate with sustainability and installation vendors on testing and optimisation of the LMR framework., • Run system reports to assess performance, diagnose issues, and monitor system activity., • Advanced Technical Support & Troubleshooting, • Provide Tier 2/3 technical support as needed., • Troubleshoot and diagnose system and equipment failures., • Serve as a point of contact for operational and technical concerns related to radio systems., • Offer RF engineering assistance for LMR issues and outages escalated by the LMR Back of House Team., • Escalate unresolved critical technical issues and risks to the LMR BOH Programme Manager promptly., • Technical Review & Quality Assurance, • Conduct peer reviews and quality assurance checks of RF designs., • Participate in and lead RF engineering design reviews., • Provide as-built site configuration reports., • Research & Development (R&D) Support, • Support technical R&D for LMR technology evolution and strategic initiatives., • Conduct hands-on technical evaluations, lab testing, and proof-of-concept deployments for new LMR products and features., • Analyse technical feasibility, performance, and integration requirements for new technologies., • Prepare and present technical findings and recommendations to senior stakeholders., • Documentation & Collaboration, • Document RF system design parameters and generate pre-install RF coverage plots., • Produce and maintain system documentation., • Maintain technical project information on the project Delivery Tracker., • Keep stakeholders informed about the progress of LMR technical aspects., • Collaborate with other departments and agencies regarding radio communications system requirements and problem resolution., • Proven LMR technical expertise., • RF design/software certification (e.g., iBwave or similar), Level 2 or higher., • Proficiency in Motorola and supporting programme tools., • Exposure to radio operations deployment., • Minimum of 3–5 years’ experience in a technical design position., • Experience with analog, digital (e.g., P25, DMR, TETRA), and DAS system design and processes., • AutoCAD experience., • BIM365 experience., • BLUEBEAM experience. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.

OUR COMPANY EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION: Lead Project Engineer – Design Services POSITION OVERVIEW This leadership role provides oversight and guidance to the Project Engineering team, ensuring technical excellence in security systems. The Lead Project Engineer will manage design integrity, mentor engineers, and drive successful delivery of complex projects from concept through deployment. You will act as the primary technical authority and coordination point for all design and implementation activities. WHAT YOU WILL DO As Lead Project Engineer, you will: • Lead and Manage the Team:, • Provide technical leadership and mentorship to Project Engineers, ensuring adherence to standards and best practices., • Allocate resources effectively and monitor team performance against project milestones., • Foster collaboration across engineering, installation, and client teams., • Oversee Design and Delivery:, • Review and approve design packages, ensuring accuracy and compliance with client standards, CPTED principles, and building codes., • Coordinate design reviews and integrate feedback for unique site conditions., • Ensure timely completion of programming forms and documentation for commissioning., • Drive Installation and Integration:, • Oversee construction schedules for security activities and lead coordination meetings with major trades., • Ensure procurement and installation of equipment and materials meet design and compliance requirements., • Resolve technical and logistical challenges promptly to maintain project timelines and budgets., • Ensure Quality and Closeout:, • Validate system functionality through testing, calibration, and acceptance demonstrations., • Approve final O&M manuals and as-built documentation., • Ensure training is delivered to security, facility, and technical staff as required. ESSENTIAL CRITERIA, • Proven experience in LMR technical design and project delivery., • Minimum of 5+ years in a senior or lead engineering role., • RF design/software certification (e.g., iBwave or similar), Level 2 or higher., • Strong leadership and team management skills., • Experience with analog, digital (e.g., P25, DMR, TETRA), and DAS system design and processes. DESIRED CRITERIA, • AutoCAD experience., • BIM365 experience., • BLUEBEAM experience.

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. This role provides deep technical expertise in LMR (Land, Mobile & Radio) security systems, specialising in RF design, system configuration, complex troubleshooting, and optimisation. You will be responsible for the technical integrity and performance of LMR solutions from design to deployment. As a Project Engineer providing embedded design services, you will: • Design and Documentation, • Produce complete, accurate, and installable design packages, including floor plans (device locations, cabling, and routes), schematic and riser diagrams, detailed rough-in and termination details, and panel elevations., • Ensure designs adhere to client standards, incorporate Crime Prevention Through Environmental Design (CPTED) principles, and meet building codes., • Review and support design calculations and coordinate photometric and lighting requirements., • Complete and submit all necessary programming forms required by the SecSystem team to facilitate system commissioning., • Attend review meetings to integrate feedback and modify standards for unique site conditions., • Installation and Coordination, • Develop a detailed construction schedule for security activities, lead coordination meetings, and identify project constraints., • Serve as the central point of contact to coordinate security requirements with major trades, including electrical engineers, architects/door hardware consultants, and Enterprise Network partners., • Ensure all equipment and materials are procured, onsite, and installed according to design and approved pricing., • Procure all necessary permits and licences, ensuring compliance with legal and public authority requirements., • Oversee installation quality, ensuring adherence to good housekeeping practices and cooperation with third-party testing and inspection., • Provide protection to safeguard Security Systems and property throughout the project lifecycle., • Project Closeout, • Coordinate system programming, perform pre-installation sign-offs, and oversee pre-functional checklists, testing, and final adjustments., • Demonstrate all systems and component operations for final acceptance., • Prepare and submit final O&M manuals and as-built documents., • Ensure training is provided for security, facility, and technical staff where required., • RF design/software certification (e.g., iBwave or similar), Level 2 or higher., • Exposure to radio operations deployment., • Minimum of 3–5 years’ experience in a technical design position., • Experience with analogue, digital (e.g., P25, DMR, TETRA), and DAS system design and processes., • AutoCAD experience., • BIM365 experience., • BLUEBEAM experience. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor. #IND

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION: LMR (Land, Mobile & Radio) Deployment Support Engineer LOCATION: Banbridge, Northern Ireland WHAT YOU WILL DO: We are looking for a driven and detail-oriented LMR (Land Mobile Radio) Deployment Support Engineer to join our dynamic Global Product Security team. In this role, you will collaborate closely with cross-functional teams and key stakeholders, helping to streamline processes, drive security initiatives, and ensure the successful execution of projects within the security domain. KEY RESPONSIBILITIES: • Manage administrative and information flow aspects of LMR projects, ensuring data integrity, resource alignment, and efficient execution support across the programme., • Oversee the lifecycle of LMR support requests and faults, ensuring rapid triage, efficient routing, and timely resolution according to established SLAs., • Manage all regulatory requirements related to Radio Frequency (RF) licensing, ensuring global compliance and optimal spectrum management for LMR systems. ESSENTIAL CRITERIA:, • Minimum of 3 years’ experience in a similar role., • Proven track record in project delivery with exceptional interpersonal skills., • Ability to work independently and collaboratively in a fast-paced environment., • Technical knowledge of security communications hardware and signal flow., • Strong problem-solving and critical thinking skills., • Flexibility to adapt to changing priorities and working hours.

EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. We are seeking an experienced professional to provide strategic direction for the Embedded Programme Management team, offer mentorship and coaching, and lead the resolution of complex technical challenges across various LMR (Land, Mobile & Radio) security initiatives. In this role, you will collaborate closely with cross-functional teams and key stakeholders, helping to streamline processes, drive security initiatives, and ensure the successful execution of projects within the security domain. • Confirm installation from concept to final handover of all system components as described., • Ensure labour, equipment, and materials are planned and executed by project-assigned installation partners to deliver a complete and operational system as specified by the client., • Confirm planned procurement and installation of access control wire and cables unless otherwise noted., • Oversee completion of inspection, testing, demonstration, and acceptance of equipment, software, materials, installation, documentation, and workmanship., • Ensure Quality Assurance and Quality Control processes are adhered to under this Statement of Work (SOW)., • Confirm project SLAs are met with security systems active by Practical Completion, as defined in a deployment tracker provided by the client., • Ensure installation of approved equipment and any additional equipment requested by the client according to the project-specific scope of work., • Accurately report on SLAs via agreed tools as indicated by the execution framework and PMO model., • Create and maintain daily schedules., • Identify and track project constraints daily., • Escalate project issues internally and to as needed., • Utilise and report through approved document management systems and tools (daily and weekly)., • Maintain logs for risks, actions, issues, and decisions., • LMR technical expertise., • Exposure to radio operations deployment., • Minimum of 3–5 years’ experience in a project management position., • Proven track record in project delivery with exceptional interpersonal skills., • Project management experience in security or radio operations deployment, preferably in a global environment., • Prince2 or equivalent qualifications., • Familiarity with project management software., • Experience in a logistics environment., • Experience with construction or architectural projects. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION: Program Manager Lead LOCATION: Singapore WHAT YOU WILL DO: We are looking for a driven and detail-oriented Program Manager Lead to join our dynamic Global Product Security team. In this role, you will collaborate closely with cross-functional teams and key stakeholders, helping to streamline processes, drive security initiatives, and ensure the successful execution of projects within the security domain. KEY RESPONSIBILITIES: • Build and maintain relationships with programme managers, Global Product Security management, and SMEs., • Draft improvement proposals and implement changes for greater efficiency., • Design and standardise documentation and processes., • Report performance metrics to evaluate progress and success., • Proactively resolve potential issues and propose solutions., • Research industry standards and communicate updates on emerging technologies., • Prioritise workload to meet project deadlines., • Lead project/service meetings to understand scope and address concerns. ESSENTIAL CRITERIA:, • Minimum of 3 years’ experience in a project management position., • Proven track record in project delivery with exceptional interpersonal skills. DESIRED CRITERIA:, • Project management experience in security, preferably in a global environment., • Prince2 or equivalent qualifications., • Familiarity with project management software., • Experience in a logistics environment.

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION: Program Manager (Security Infrastructure) WHAT YOU WILL DO: We are looking for a driven and detail-oriented Program Manager to join our dynamic Global Product Security team. In this role, you will oversee embedded program management services for security infrastructure projects, collaborating closely with cross-functional teams and key stakeholders. You will help streamline processes, drive security initiatives, and ensure successful execution of complex projects within the security domain. KEY RESPONSIBILITIES: • Build and maintain strong relationships with programme managers, Global Product Security leadership, and subject matter experts., • Oversee and coordinate multiple security infrastructure projects, ensuring alignment with global standards and timelines., • Draft improvement proposals and implement changes for greater efficiency and scalability., • Design and standardise documentation and processes for embedded programme management., • Report performance metrics to evaluate progress and success across projects., • Proactively identify and resolve potential issues, proposing effective solutions., • Research industry standards and communicate updates on emerging technologies., • Prioritise workload to meet project deadlines and manage competing priorities., • Lead project/service meetings to understand scope, address concerns, and ensure stakeholder alignment. ESSENTIAL CRITERIA:, • Minimum of 3 years’ experience in programme or project management., • Proven track record in delivering complex projects with exceptional interpersonal and organisational skills. DESIRED CRITERIA:, • Programme management experience in security, preferably in a global environment., • Prince2 or equivalent qualifications., • Familiarity with project management software tools., • Experience in a logistics or infrastructure environment.

At EOS IT Solutions, our team is united by a singular focus: delivering exceptional outcomes for our customers and solving their most complex IT challenges on a global scale. This commitment is woven into our culture and strengthened by our sense of ownership, empowering us to prioritise our customers above all else. As a privately owned company, EOS operates with true agility and purpose—free from external investor pressures or fiscal year-end constraints—enabling us to remain genuinely customer-centric and globally ambitious. EOS IT Solutions is a leading global value-added reseller specialising in Network & Security, AV and Collaboration, Smart Workspaces, Rack Factory/Data Centre Operations, Managed Services and a dedicated AI practice. Our capabilities are powered by a robust global supply chain and logistics network, partnerships with over 100 OEMs holding top-tier accreditations, operations across more than 28 countries, and 13 integration centres. With a team of over 2,800 professionals dedicated to excellence, we are a world-class organisation seeking world-class talent to help us continue our mission. We deliver forward-thinking technology combined with operational and logistical solutions to some of the world’s largest organisations. With global simplicity and trusted transparency at our core, we are committed to superior service quality and long-term partnership, continually investing in and supporting both our customers and our employees. Position Overview The Quantity Surveyor will play a key role in ensuring the commercial and financial integrity of EOS projects. You will be responsible for cost estimation, budgeting, tendering, and contract administration, ensuring that projects are delivered within budget and aligned with organisational commercial objectives. Operating within a fast-paced, global environment, you will provide accurate forecasting, support Statements of Work (SOWs), and contribute to the commercial success of Data Centre and technology-led programmes. What You’ll Do • Prepare detailed cost estimates, budgets, and financial forecasts for assigned projects., • Manage tendering processes, evaluate contractor and supplier bids, and support procurement decisions., • Administer contracts, monitor commercial performance, and manage cost control throughout the project lifecycle., • Analyse resource and labour costs, ensuring accuracy of commercial data and projections., • Support drafting, reviewing, and validating Statements of Work (SOWs)., • Provide commercial insights to project teams and stakeholders to support decision-making., • Participate in risk reviews and identify cost-saving opportunities., • Ensure compliance with internal commercial processes and best practices., • Manage change to contractual commitments What You Need to Succeed Education & Experience • Degree in Quantity Surveying or a related discipline., • Demonstrated experience in cost management and commercial operations., • Strong understanding of RFP processes, bid evaluation, and contract administration., • Expertise in cost estimation, budgeting, and financial reporting., • Excellent negotiation, communication, and stakeholder engagement skills., • High attention to detail and strong organisational capability., • Experience delivering or supporting Data Centre, electrical or network infrastructure, • Familiarity with commercial tools and reporting systems. Belonging at EOS EOS is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of gender, gender identity, age, race, national origin, religion, sexual orientation, disability, marital or civil partnership status, or any other non-merit-based characteristic. We believe that diverse perspectives drive innovation and excellence. #IND

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from 5th January 2026 to 9th March 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? • Up to £26,200 annual salary (monthly pay), • £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months), • HYBRID working options - save on commuting costs with only 2 day’s in the office each week once you have successfully completed a 4 week period after training, • We invest in training and give you all the tools you need to succeed, • Work with experienced, supportive colleagues in a fast paced environment where all ideas matter, • We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details • Start date: Various dates from January 2026, • Location: Natwest, Newtownards, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00), • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from 5th January 2026 to 9th March 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

For more information please visit. Ability to work independently and as part of a team. In 2021 G4S a London-based global security company was acquired by Allied Universal a leading security and facility services company that provides proactive security services and cutting-edge smart technology to

Proven implementation experience in data governance principles including data catalogs lineage security and data quality management . Hands-on expertise with Azure Databricks Azure Data Factory and Spark. Leveraging Azure services (Data Factory Event Hubs Service Bus) and Databricks to orc

Responsibilities: Design and implement cloud-native security architectures and solutions Design and implement CASB strategies to protect the Firm's cloud services and applications Develop and maintain security policies, standards, and best practices for cloud environments Conduct security assessment

Desktop Support Engineer Location: Belfast, Northern Ireland, United Kingdom We are seeking a proactive and customer-focused Desktop Support Engineer to join a small, dedicated team delivering both front and back-office IT support across multiple client sites. This site-based role is responsible for providing high-quality desktop support, contributing to project work, and assisting with stores-related activities. As a key member of the support function, you will work closely with internal teams, end users, client IT stakeholders, and third-party vendors. You will report to both internal and client-side leads and play an important role in ensuring smooth daily operations and a high standard of customer experience. Key Responsibilities Front & Back Office Support • Support and maintain legacy and bespoke hardware/software environments aligned to specific business areas., • Deliver effective incident and request resolution across all supported business units., • Provide deployment and support for desktops, laptops, thin clients, tablets, telecoms, and mobile devices., • Apply and maintain corporate operating system builds across supported devices (Windows and iOS environments)., • Support core build software throughout its lifecycle, including bespoke and newly introduced applications., • Perform application troubleshooting, installation, and reinstallation., • Log and manage incidents, service requests, and changes using an ITSM tool, ensuring SLA compliance., • Support office moves, including surveys, ad-hoc requests, post-move support, and project-related relocations., • Provide multi-function device (MFD) and printing support, including on-call cover where required., • Support corporate networking and Wi-Fi, including patching, troubleshooting, and root cause analysis., • Develop understanding of business continuity and resilience support requirements across UK locations., • Provide mobility support and act as a point of escalation where required., • Support users with occupational health and health & safety requirements, including advice and implementation., • Escalate incidents appropriately to ensure effective resolution across multiple UK locations. Data, Hardware Controls & Inventory • Produce reports and ad-hoc analysis relating to incidents, assets, and service performance., • Work closely with desktop controls teams to manage stock and inventory reporting., • Maintain accurate IT asset records, including device lifecycle, user assignments, and hardware details., • Support transition, alignment, and transformation projects across multiple business areas., • Create and maintain knowledge base articles and technical documentation. Team Support & Coordination • Adhere to local and business health & safety policies., • Promote and comply with corporate IT security standards and guidelines., • Liaise with colleagues and stakeholders to ensure a consistent and high level of IT support is delivered. Skills & Experience • Experience working in a regulated or enterprise IT environment (financial services experience preferred)., • Proven experience delivering face-to-face desktop / end-user support., • Strong working knowledge of Windows and macOS operating systems., • Experience troubleshooting hardware, software, and peripheral issues., • Familiarity with Active Directory, user account management, and basic networking concepts., • Experience supporting common business applications (e.g. Microsoft 365, email, VPN, printers)., • Ability to resolve standard tickets independently and escalate complex issues appropriately., • Willingness to work shift rotations based on location and support requirements., • Flexibility to provide support across different UK locations when required.

At Digital Iron, we're building the intelligent infrastructure that powers predictive maintenance and parts procurement automation across the heavy equipment ecosystem. We work with customers to transform how industrial equipment is maintained. We're looking for an AI Infrastructure Engineer who combines deep technical expertise in distributed systems with strategic thinking about integration architecture. You'll need exceptionally high standards for data accuracy, first-principles problem solving, and an obsession with building systems that scale across diverse partnership models. As our first dedicated infrastructure engineer, you'll work on problems at the intersection of knowledge graphs, real-time IoT data, and enterprise integration—building infrastructure that thousands of businesses will depend on. What You'll Own • Design the framework that supports multiple partnership and customer models: Deep Embedded (white-label components), Best-of-Breed SaaS (standalone platform with APIs), Data Layer Only (predictions via API), • Evaluate architectural tradeoffs across complexity, risk, scalability, time-to-market, and value capture for each pattern, • Make build vs. buy decisions: direct API integrations vs. iPaaS middleware vs. embedded agents, • Define authentication strategies across OAuth 2.0, certificate-based auth, and federated identity for different customer security models, • Create deployment patterns that work across on-premise, cloud, and hybrid environments, • Design for portfolio risk What You'll Do Design Integration Architecture Build bi-directional integrations with customer ERP systems and telematics platforms. Architect event-driven systems that turn predictive alerts into automated workflows. Implement multiple integration patterns (Direct API, middleware/iPaaS, embedded agents, webhooks) to support different partnership and customer models. Build Knowledge Graph Systems Transform flat parts catalogs into semantic networks using AWS Neptune. Design ontologies that capture ACES (fitment) and PIES (attributes) standards for heavy equipment. Build ingestion pipelines that parse customer data and extract compatibility relationships. Implement graph traversal algorithms for multi-hop reasoning ("find compatible substitute parts in stock"). Develop Agentic Workflows Create AI agent orchestration using Amazon Bedrock that breaks complex requests into multi-step workflows. Build tool functions agents invoke: graph queries, customer API calls, inventory checks, order placement. Implement GraphRAG systems that ground LLM responses in structured graph data to prevent hallucination on critical fitment recommendations. What We're Looking For Graph & Semantic Systems • Experience with graph databases (Neptune, Neo4j) and ontology design, • Ability to model complex domain relationships as graph structures, not tables, • Understanding of semantic query languages (Gremlin, SPARQL) and entity resolution Backend Engineering & Data Systems • Strong Python for data pipelines, graph operations, and application logic, • Experience with database design across relational and graph paradigms, • Background normalizing data from disparate sources with conflicting formats Enterprise Integration & API Design • Track record designing bidirectional API integrations with enterprise systems, • Experience with event-driven architectures, webhooks, and async workflows, • Knowledge of authentication models (OAuth 2.0, SAML, certificate-based) Data Engineering Excellence • Strong experience normalizing data from disparate sources with conflicting formats, • Obsession with accuracy where 99% is insufficient—compatibility data must be correct, • Experience building automated validation and conflict resolution systems, • Ability to model complex business domains (you'll learn heavy equipment specifics) Nice-to-Haves • Experience in automotive, heavy equipment, or industrial IoT domains, • Experience with embedded/white-label integration models or AI agent frameworks, • Knowledge of industry standards (ACES, PIES, OAGIS) or similar B2B data formats, • A network of sec-ops and ML compliance resources and colleagues to tap as we scale our team, • TypeScript for backend services and integration middleware, • Experience working with founders to evaluate integration architectures across different partnership strategies (deep embedded, best-of-breed SaaS, data layer only) This Role Is NOT For You If: • You prefer infrastructure automation over application architecture, • You're more comfortable with Kubernetes and Terraform than APIs and databases, • You need complete requirements before designing systems, • You view integration work as "plumbing" rather than strategic architecture Role Level Leadership & Team - You will have one staff-level engineering direct report with dotted lines across a team of engineers. You will be expected to deliver 80% hands-on code development with 20% oversight across our vendors, strategy and a direct report. We can be flexible on title for the right candidate. Role Details Location: US (East Coast & Mid-West remote only), South London & Belfast Office (Hybrid) Visa: Cannot sponsor at this time Start: Immediate availability preferred Ready to Build Integration & Data Systems That Matters? If you're excited about designing backend systems at the intersection of graph databases, enterprise integration, and AI agents—where your technical decisions have direct business impact—we want to hear from you.

This Azure Cloud Engineer position ensures the delivery of strategic technology tasks and projects. The role requires an open mind to cover new technologies and to assess the advancement and key items that could benefit from key strategies such as Automation and cost efficiencies. Be the technology pillar for the Team lead to cascade requests, changes, problems, root cause analysis and incidents, to ensure effective sprints and stabilization across an Azure cloud platform environment. Key Responsibilities: · Must be based an Hours distance from Belfast, Birmingham or Manchester and able to travel per project requirements. · Monitor the cloud systems and help shape how best practice can be applied · Work with development and helpdesk to troubleshoot issues · Document Fixes and mentor junior team members · Work closely with other teams to offer guidance in infrastructure movement and best practice · Work on a direct level with ARM/BICEP, compute, storage and network systems configuration · Set up configurations for new installations · Mentor and advise other engineers in the team · Manage and Monitor Azure Infrastructure and strive toward a “single pane of glass” model of observation · Working in the Platform Services group you will help inform cloud strategy and manage the adoption process · Work closely with the security teams to integrate security to best practice and required level of governance · Have an in depth understanding of IAC tools such as ARM or BICEP. · Deep understanding how to develop and deploy cost effective and performant infrastructure based on rightsizing and autoscaling technologies. · In-depth working knowledge of Azure services such as Azure app services, Azure SQL, App Gateways, Azure Front Door, storage accounts and Azure Container Instances · Build infrastructure solutions with high availability and redundancy in mind Key Skills and Experience: · IAC tools such as ARM or BICEP. · Knowledge of Azure services and where/how they are best implemented · Experience architecting DevOps infrastructure (both building new and maintaining existing) · Experience continuously deploying to a production environment · Experience with at least one scripting language (Powershell, Python, Azure CLI) · Experience architecting and implementing highly available solutions Desirable: · Azure Professional Certification – ideally minimum of AZ-104 · Experience working in team spanning multiple products and technologies

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,500+, and has 60 offices in 20 countries within key global markets. Our Challenge: We are seeking a highly skilled strong expertise in C#, along with Java or Python, and a good understanding of financial systems. The ideal candidate will be adaptable linguistically, comfortable working primarily within the C# but open to leveraging Java, Python, or other technologies as needed. You should have hands-on experience with version control systems, CI/CD pipelines, testing frameworks, and possess a flexible mindset to adapt to evolving project requirements. Key Responsibilities: • Design, develop, and maintain web applications primarily using C#, ensuring alignment with financial industry standards and requirements., • Develop, optimize, and maintain SQL Server databases, queries, and stored procedures, with an awareness of financial data integrity and security considerations., • Collaborate with team members across different programming languages (Java/Python) as needed, demonstrating adaptability and quick learning in diverse technical environments., • Manage source code using Git, employing branching and merging strategies for collaborative development., • Implement and maintain CI/CD pipelines using tools such as TeamCity, Azure DevOps, or Jenkins., • Deploy applications efficiently across various environments, ensuring high stability and security—especially pertinent for financial applications., • Write comprehensive unit tests utilizing frameworks like NUnit, xUnit, or equivalents., • Conduct performance testing and profiling to ensure application robustness and scalability suited for high-volume financial data processing., • Troubleshoot, diagnose, and resolve code issues and performance bottlenecks., • Stay updated on industry best practices, including those relevant to financial software development, data security, and compliance. Qualifications & Skills: • Proven experience in C#, • Demonstrable experience or familiarity with financial systems, trading platforms, or financial data processing., • Strong SQL experience, including database design, optimization, and data security best practices., • Exposure to programming in Java or Python, or other relevant languages, with the ability to adapt and contribute across different tech stacks., • Proficiency with Git version control., • Hands-on experience with CI/CD pipelines, preferably using TeamCity, Azure DevOps, Jenkins, or similar tools., • Experience with unit testing frameworks such as NUnit, xUnit, or equivalent., • Knowledge of performance testing, profiling tools, and system scaling techniques., • Good understanding of deployment procedures, security protocols, and environment management., • Strong problem-solving skills, attention to detail, and excellent communication abilities., • Fluency in multiple programming languages (C#, Java/Python) is highly desirable, along with the flexibility to work across different tech stacks. Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

This is a full-time role for a Level 3 Information Security Analyst to join a mature managed services Cyber team who manage the security posture of critical infrastructure and services under an ISO27001 and Cyber Essentials certified managed service environment. You will be responsible for conducti

Smarttech247 is looking for a highly ambitious, passionate and results-driven Field Sales Representative to join our growing cybersecurity sales team. This role will focus on selling our specialist cybersecurity and MDR services into global organisations assigned by industry verticals. The ideal candidate will be an experienced sales professional with a proven track record in closing complex deals in IT security or managed services. You will be responsible for building relationships with key decision-makers, developing tailored value propositions and driving revenue growth in your territory. Location: Ireland (with international travel as required) Reports to: Sales Manager / Head of Sales Please note: We are not seeking support from recruitment agencies for this role and kindly ask that agencies refrain from contacting us. Thank you for your understanding. How the hiring process works: If your skills and experience align with our expectations, a member of our Talent team will reach out via email to begin an initial screening. This stage allows us to understand your experience and expectations while giving you the opportunity to learn more about the role and our company. If successful, we will outline the full interview process, which may include a combination of remote and on-site interviews. Depending on the role, a task or presentation may also be part of the process. Throughout, we aim to ensure a positive and transparent candidate experience, keeping you informed at each stage. Key Responsibilities New Business Development • Identify, target, and engage prospective clients within your assigned verticals., • Develop and execute strategic account plans to grow new business opportunities., • Build trusted relationships with C-level stakeholders and technical decision-makers., • Understand client pain points, business needs, and security challenges., • Manage the full sales cycle from prospecting to negotiation and close., • Consistently achieve and exceed quarterly and annual sales targets., • Work closely with BDRs, Marketing, and Sales Engineers to ensure successful outcomes, • Be informed about trends, competitor offerings, and regulatory drivers in your vertical., • Share market insights and feedback with internal teams to refine go-to-market strategies. Skills & Qualifications Essential: • Minimum 3–5 years’ experience in field sales of cybersecurity, IT services, or managed services., • Strong track record of achieving and exceeding sales quotas., • Proven ability to sell into global or multi-national organisations., • Exceptional communication, negotiation, and presentation skills., • Ability to navigate complex sales cycles and influence multiple stakeholders., • Knowledge of MDR, incident response, threat intelligence, or other specialist cybersecurity solutions., • Existing network of security and IT decision-makers. Diversity & Inclusion Mission Statement At Smarttech247, our mission is to keep our customers secure. Cybersecurity is a complex industry, therefore, in order to tackle its challenges and continue to innovate, we believe that a diverse workforce contributes to greater collective intelligence and ultimately, makes a stronger team – qualities that are needed in our fight against cybercrime. Smarttech247 is proud to be committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment is decided on the basis of qualifications, merit, and business need.

I'm partnering with an Organization in a massive expansion phase looking for an experienced Client Relationship Manager / Account Manager with a strong MSP background to manage and grow their existing client base while expanding their footprint across Northern Ireland. In Year 1, the focus will be on nurturing existing clients, strengthening relationships, and driving retention, alongside identifying opportunities for account growth and new business. Key Responsibilities • Manage and grow a portfolio of existing MSP clients, • Act as the primary point of contact and trusted advisor, • Drive renewals, upsell, and cross-sell opportunities, • Conduct regular account reviews and strategic discussions, • Support regional growth and new business activity in Northern Ireland, • Work closely with technical teams to deliver client solutions Essential Requirements • Proven experience in an MSP environment (essential), • Account Management, Client Relationship, or IT Sales experience, • Strong commercial and sales mindset, • Understanding of MSP services (managed support, cloud, security), • Excellent communication and stakeholder management skills

Security Operations Manager Act as a key contact for the client regarding operational security matters, effectively liaising with other departments, services within the role to ensure effective communication of all matters pertaining to security and delivery of the professional security service, es

Familiarity with security hygiene/compliance standards. Experience or understanding of of security compliance frameworks; ISO27001, NIST, SOC2, Cyber Essentials, etc. ASPIRE Global Service Centre - Vulnerability & Security Compliance Lead Full-time Department: Services Reliability Group Company Desc

A key public-sector client in Belfast is seeking an experienced ICT Infrastructure Manager to lead and manage their ICT environment.This senior role includes overseeing both on-premise and cloud services, leading specialist teams, and ensuring cyber security and compliance.Ideal candidates will have

We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major F

This is a full-time role for a Penetration Tester to join a mature managed services Cyber team who manage the security posture of critical infrastructure and services under an ISO27001 and Cyber Essentials + certified managed service environment.

A global financial services corporation is seeking an Information Security Technology Lead Analyst in Belfast, UK.The successful candidate will drive efforts to prevent and respond to data breaches.Responsibilities include advising business teams on cybersecurity risks and resolving application vuln

NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Belfast. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivi

They are seeking a Cloud Services & Security Engineer to help design, implement, and maintain secure multi‑cloud environments while strengthening their overall security posture. Bonus: experience in regulated environments, relevant cloud/security certifications, or AI‑enhanced security tools. Cl

Are you an M&E Contracts Manager seeking a step up to leadership role? ? And best of all no airport security lines, no middle seat elbow battles, and no overpriced coffee at Gate 23. Your Role As the MEP Department Team Leader, you will: Lead and develop a dedicated Building Services team, setting d

They are seeking a Cloud Services & Security Engineer to help design, implement, and maintain secure multi-cloud environments while strengthening their overall security posture. Cloud Security, DevOps, or SRE roles with a strong security focus. Skills: Terraform Azure Cloudformation AWS Network

A leading security services provider seeks a Corporate Security Officer in Belfast.The role involves delivering high-quality security and customer service, requiring an SIA Licence and experience in corporate security or frontline roles.Ideal candidates will demonstrate excellent communication skill

A leading food service and support services company in Northern Ireland is looking for a motivated Security Officer to join their team.This full-time role requires excellent communication skills and previous customer service experience.Key responsibilities include ensuring safety, controlling access

This is a full-time role for a Level 3 Information Security Analyst to join a mature managed services Cyber team who manage the security posture of critical infrastructure and services under an ISO27001 and Cyber Essentials + certified managed service environment. You will be responsible for conduct

A leading technology organization is seeking a Cloud Services & Security Engineer in Northern Ireland to design and maintain secure multi-cloud environments, ensuring compliance with internal policies and regulatory standards. Ideal candidates will have strong experience in AWS/Azure security models

A leading technology solutions provider in Belfast is seeking a Senior Security Architect (Manager) to design and implement security practices for diverse projects. The ideal candidate will have strong expertise in secure cloud services and recommendations, alongside excellent communication skills f

You’ll play a pivotal role in shaping our offensive security services—coordinating end‑to‑end testing, mentoring junior testers, and contributing to the evolution of our methodologies. Mentor and coach junior testers, supporting their technical growth and career development.

Health and Safety management within the construction industry, security sector, or technical services involving infrastructure fitting. As part of our continued growth, McCune Management Services is actively seeking a highly dedicated and proactive Health and Safety Manager. This is a critical role

Role: Senior Cloud Security & Solutions Architect Department: Infrastructure & Operations, Digital Services Directorate Grade: 8 (£48,822 - £58,260) Responsible to: Microsoft Services Technical Manager Campus: Any (Belfast, Coleraine, Derry~Londonderry) (Hybrid) Reference: (phone number removed) • ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. • THE ROLE - The postholder will specialise in Azure Cloud Technologies, leading in architecting, implementing, and optimising cloud solutions to ensure the design of scalable and resilient architectures that support digital transformation initiatives, large-scale migrations, and cloud-native development projects. The remit of the role extends to supporting and maintaining the University’s Cloud-Based Microsoft Enterprise configurations incorporating Azure Cloud Services, elements of the Microsoft Security Ecosystem, including Defender for Cloud and Defender for Cloud Apps and Azure Governance, Security and Compliance embedding security by design and secure by default principles from day one. If you would like to have an informal discussion regarding this role, please contact Darragh McCrickard, Microsoft Technical Services Manager via email. • ABOUT YOU -, • Degree or postgraduate qualification in an Information Technology/Computer Science related discipline or demonstratable appropriate level and range of professional experience. - Experience in architecting, implementing and deploying Azure infrastructure using secure by default principles from design through to production. - Experience of deploying, managing and supporting any three of the following technologies in a large organisation: - Cost Optimisation and FinOps - Governance and Compliance via Azure Policy - Infrastructure as Code (IaC) tooling such as Terraform and Bicep - Microsoft Cloud Security Tools (Defender for Cloud and Cloud Apps) - Containerisation technologies including Azure Kubernetes - Azure Networking Architectures - Log Collection Tools and Analysis (Log Analytics, Azure Monitor etc.) - Experience and proficiency in one or more programming or scripting languages (PowerShell, Python, Azure CLI, Bash etc.). - Strong experience of supporting, managing and developing the following Azure Infrastructure technologies: Networking, Security, Storage, and Compute. Please find our employee benefits on our website. Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing Gender equality in higher education. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working. The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit

As we win new work our workload increases, which means we have an exciting opportunity to join our established Belfast Engineering team. You will have responsibility for design and management of mechanical building services projects in complex buildings, including refurbishing existing buildings. In some cases, you will be part of a larger team on major projects, as well as managing your own projects. The role: Responsible for the delivery of engineering design solutions encompassingall aspects of mechanical building services engineering consultancy End to end process taking designs from concept to site and through commissioning Carry out calculations and co-ordinate mechanical services to a high level of accuracy Work within a team delivering complex and large scale projects Work across a number of sectors including, commercial, industrial, retail, healthcare, education and leisure within both public and private domains Mentor and support the development of junior members of staff including Graduates and Apprentices Understanding of contractual matters, project management, managing team and change control. About You: You will be expected to have a relevant education and experience in Building Services or Mechanical Engineering or equivalent and be a member of the CIBSE, IMechE, IET or equivalent professional body, although relevant design experience would be considered. Ability to handle meetings with Clients and Contractors through all project stages Relevant experience in design and supervision of projects; Either Chartered Engineer or working towards chartered status Relevant experience in design and management of projects. Experience in the health, education and/or defence sectors would be benefical Current driving licence; Ability to working within a team and major complex projects throughout the UK; Experience in AutoCAD, National Engineering Spec (NES) Microsoft office; REVIT experience welcomed; Understanding of IES or other thermal modelling software Energy Assessor capability would be welcomed Understanding of BREEAM on M&E Services; Understanding of Hevacomp or other calculation software Willingness to travel for project work, withinUK and Ireland, is essential Willingness to travel for project work, worldwide on short period is welcome Willingness to obtain necessary Security Clearances, is beneficial About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. TPBN1_UKTJ

As we win new work our workload increases, which means we have an exciting opportunity to join our established Belfast team. You will have responsibility for design and management of mechanical building services projects in complex buildings, including refurbishing existing buildings. In some cases, you will be part of a larger team on major projects, as well as managing your own projects. The role: Responsible for the delivery of engineering design solutions encompassingall aspects of mechanical building services engineering consultancy End to end process taking designs from concept to site and through commissioning Carry out calculations and co-ordinate mechanical services to a high level of accuracy Work within a team delivering complex and large scale projects Work across a number of sectors including, commercial, industrial, retail, healthcare, education and leisure within both public and private domains Mentor and support the development of junior members of staff including Graduates and Apprentices Understanding of contractual matters, project management, managing team and change control. About You: You will be expected to have a relevant education and experience in Building Services or Mechanical Engineering or equivalent and be a member of the CIBSE, IMechE, IET or equivalent professional body, although relevant design experience would be considered. Ability to handle meetings with Clients and Contractors through all project stages Relevant experience in design and supervision of projects; Either Chartered Engineer or working towards chartered status Relevant experience in design and management of projects. Experience in the health, education and/or defence sectors would be benefical Current driving licence; Ability to working within a team and major complex projects throughout the UK; Experience in AutoCAD, National Engineering Spec (NES) Microsoft office; REVIT experience welcomed; Understanding of IES or other thermal modelling software Energy Assessor capability would be welcomed Understanding of BREEAM on M&E Services; Understanding of Hevacomp or other calculation software Willingness to travel for project work, withinUK and Ireland, is essential Willingness to travel for project work, worldwide on short period is welcome Willingness to obtain necessary Security Clearances, is beneficial About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. TPBN1_UKTJ

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Response Officer Location: Belfast (BT1) Pay Rate: £13.45 per hour Hours: Average 36 hours per week Shifts: Various Shifts - Days, Nights & Weekends Job Requirements: SIA Licence required. Corporate Security, Concierge or Front of House experience for at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customer service at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous, and outgoing character. To take pride in your appearance at all times, ensuring immaculate presentation Flexible in the approach to daily duties and additional events when held on site. First Aid qualification & a CCTV SIA Licence are desirable. Be confident you are able to undertake 100% of all specific duties. Be able to provide all the documentation and vetting information requested. Job Responsibilities: Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users. Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative. Be calm under pressure and confident in dealing with confrontational situations. Physically fit to complete patrols internally and externally and able to stand/walk during shift. Confident in writing incident and shift reports To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language. To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded. Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems (Lots of sites use different Systems) Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry. Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels. Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site. The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures. Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailed Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you withinthree weeks of initial contact then you have not been successful on this occasion. TPBN1_UKTJ

Your new company Choice Housing Group Ireland are a registered charity and one of Northern Ireland's largest independent housing associations. As an organisation, they manage over 13,000 homes and provide services to more than 33,000 tenants. Choice work hard to develop new homes that are urgently needed within our communities and are committed to excellence and innovation in housing and serving their customers. Within the organisation, they are supported by their subsidiaries Choice Services, which delivers repairs and maintenance to their properties and Maple and May Ltd, which provide private rented housing and affordable housing for sale. Your new role This is an exciting opportunity for a Facilities Manager that is seeking a professional senior leadership role. As a newly created position within Choice Housing's asset services directorate, it will be based in Belfast City Centre and offers career development along with hybrid working, generous annual leave and a selection of other benefits and perks. The Head of Facilities Management will report to the Group Director of Asset Services and is responsible for leading and developing the organisation's Facilities management across Choice's property portfolio, ensuring safe, compliant and efficient environments for tenants, staff, and stakeholders. The role will provide strategic leadership in procurement, and be responsible for planning, contract delivery, service levels, and customer satisfaction whilst ensuring high standards of service delivery, value for money, and continuous improvement. The postholder will build strong internal and external partnerships, support the wider Asset Management Service and manage a team of more than 6 staff focused on Contracts, Cleaning, Security and Grounds Maintenance. The key responsibilities will cover: Strategic Leadership Contract Management Compliance Financial Management Personnel Management Auditing & Reporting A full job description is available on request. What you'll need to succeed As the Head of Facilities Management for Choice Housing, you will be required to hold relevant professional industry memberships and have the necessary experience and knowledge to lead, advise and mentor. As such, to be eligible for this position, you must meet the following criteria: Professional Essential: Full professional membership of an FM related body such as IWFM / RICS / CIBSE / BICSC or similar. Desirable: Degree or equivalent in a property management / estates / management related discipline. Experience Essential: At least 5 years' experience in a senior facilities role, including 5 years in management. Experience of managing contractors to meet performance targets/KPI's Strong leadership, people management, and problem-solving skills. Financial Essential: Proven experience managing large budgets, controlling costs, and demonstrating value for money. Aptitudes Essential: Proficiency in the use of IT systems, including FM software and Mobile working. A commitment to continuous improvement Desirable: Mentoring of staff. OtherEssential: Car driver and access to car. What you'll get in return Choice Housing offer a superb range of perks and benefits to complement a modern work-life balance. Salary - c.£67,000 28 days annual leave and 12 public holidays 12% employer pension contribution Essential car user allowance inclusive of car parking Hybrid working - currently 3 remote days per week Flexible working Death in service payment x3 annual salary 6 months' paid maternity leave, and 2 weeks paid paternity leave Bereavement leave Dedicated Health and Wellbeing champions/Mental Health First Aiders Learning and Development opportunities - including paid membership fees Health cash plan What you need to do now Closing date for application - Friday 13th February at 5pm. If you're interested in this role, contact Michael Dickson on 02890446900 or click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

About the role Title – Retail Security Officer Pay Rate – £12.60 per hour. Location – Belfast Shift Timings – Relief work - must be flexible to work throughout the week You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic opportunity to join an evolving family. Your main responsibilities may include: Patrolling the Retail Store Premises. Investigating Disturbances, as well as monitoring the entry and exit points of the retail store. Confidently calling for help in emergency situations and operating theft-detecting devices. Effectively dealing with large crowds and building positive customer relations. To succeed in this role, you will need the following: SIA License. 5-year checkable work/career history. Experience in a similar role, would an advantage Physically fit to undertake given tasks. Possess the ability to work under pressure. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

One of our leading M & E Clients are after a Mechanical Estimator to join their team on a permanent basis. They are a long-established and reputable Building Services Contractor delivering the full turnkey solution across M&E Project Delivery, Facilities Management as a Mechanical Estimator. The business continues to grow steadily and offers genuine stability, value, and career longevity for its team. You will play a key role in pricing and securing a range of M&E and building services projects, contributing to the company’s continued success and long-term growth. With over 63 years in the industry, you’ll join as a mechanical estimator and experience job security and constant appreciation and recognition for your efforts. Work closely with clients, design team and other internal departments to ensure the continued success of the business with project wins. Key sectors including; Commercial, Education, Healthcare, Heritage, Hospitality & Leisure, Life Sciences & Residential through our Major Projects, Facilities Management & Specialist Projects divisions. As a Mechanical Estimator your role will include: * Prepare detailed mechanical estimates and tender submissions * Work closely with clients, design teams, and internal departments to ensure accurate project costings * Analyse drawings, specifications, and requirements for mechanical systems * Assist with value engineering and identifying cost-saving opportunities * Support the estimating manager and project teams as required As a Mechanical Estimator you will need: * Proven experience as a Mechanical Estimator within Building Services or M&E Contracting * Strong understanding of mechanical systems, plant and materials * Ability to work collaboratively as part of a close-knit team and also individually If you’re looking for a stable, long-term opportunity within a company that truly values its people and invests in their future, this role offers the platform to do just that. We offer a competitive package and Salary: Negotiable

As we win new work our workload increases, which means we have an exciting opportunity to join our established Belfast Engineering team. You will have responsibility for design and management of mechanical building services projects in complex buildings, including refurbishing existing buildings. In some cases, you will be part of a larger team on major projects, as well as managing your own projects. The role: Responsible for the delivery of engineering design solutions encompassingall aspects of mechanical building services engineering consultancy End to end process taking designs from concept to site and through commissioning Carry out calculations and co-ordinate mechanical services to a high level of accuracy Work within a team delivering complex and large scale projects Work across a number of sectors including, commercial, industrial, retail, healthcare, education and leisure within both public and private domains Mentor and support the development of junior members of staff including Graduates and Apprentices Understanding of contractual matters, project management, managing team and change control. About You: You will be expected to have a relevant education and experience in Building Services or Mechanical Engineering or equivalent and be a member of the CIBSE, IMechE, IET or equivalent professional body, although relevant design experience would be considered. Ability to handle meetings with Clients and Contractors through all project stages Relevant experience in design and supervision of projects; Either Chartered Engineer or working towards chartered status Relevant experience in design and management of projects. Experience in the health, education and/or defence sectors would be benefical Current driving licence; Ability to working within a team and major complex projects throughout the UK; Experience in AutoCAD, National Engineering Spec (NES) Microsoft office; REVIT experience welcomed; Understanding of IES or other thermal modelling software Energy Assessor capability would be welcomed Understanding of BREEAM on M&E Services; Understanding of Hevacomp or other calculation software Willingness to travel for project work, withinUK and Ireland, is essential Willingness to travel for project work, worldwide on short period is welcome Willingness to obtain necessary Security Clearances, is beneficial About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. TPBN1_UKTJ

Job Title: Service Desk Analyst Contract Type: Permanent, Full Time Salary: Up to £32,000 Office Location/Working Policy: Hybrid Working Hours: 8:00am - 4:00pm What to wear: Smart casual The Role: As Service Desk Analyst you will be responsible for providing technical support and troubleshooting assistance to end-users, ensuring the smooth operation of desktop systems, and optimizing the performance of Windows-based environments. You will also identify and suggest improvements to processes and procedures used by the Tech Bar to keep our customer satisfied. The role is full time onsite with face-to-face communications with users and the client. Role Responsibilities: * Provide first-level technical support to end-users for hardware, software, and network-related issues. * Install, configure, and maintain desktop systems, including Windows operating systems and Microsoft applications. * Respond to service requests and incidents in a timely manner, ensuring a high level of customer satisfaction. * Administer and support Windows operating systems, including installation, configuration, and troubleshooting. * Implement security updates, patches, and system upgrades to ensure the stability and security of desktop environments. * Experience with Microsoft Active Directory, Group Policy, and user account management. * Familiarity with Microsoft collaboration tools such as Teams and SharePoint. * Diagnose and resolve technical issues related to desktop systems, applications, and peripherals. * Conduct root cause analysis for recurring problems and implement preventive measures. * Maintain accurate documentation for configuration, troubleshooting procedures, and support processes. * Create user guides and training materials for end-users. * Clearly communicate technical information to non-technical users. * Collaborate with other IT teams to escalate and resolve complex issues. * Position is full time on-site based. Key Skills: * Proven experience in desktop support roles with a focus on Windows environments. * Strong working knowledge of Microsoft technologies, including Active Directory, Entra ID and Microsoft InTune. * Proficiency in Windows 11 operating systems. * Solid understanding of Microsoft Office Suite and Office 365. * Experience with troubleshooting hardware and software issues. * Excellent customer service and interpersonal skills. * Ability to work effectively in a team-oriented environment. * Ability to adapt to evolving technologies and learn new skills quickly. * Certification (e.g. Microsoft MS-900, AZ-900, 365 Certified. CompTIA A+, Network+. ITIL 4 Foundation) would be an advantage. The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager + Team Member. Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Job Title: Facilities Co-Ordinator Reporting to: Regional Senior Facilities Co-Ordinator Location: Belfast Contract Type: Permanent Overall Purpose of the Role To deliver high-quality facilities management (FM) services across the business, supporting staff, visitors, and stakeholders. The Facilities Co-Ordinator ensures the smooth operation of workplace services, maintains compliance, and fosters a safe, clean, and well-equipped environment. Key Responsibilities Act as a key liaison between the business and FM service providers, ensuring effective communication and service delivery. Support the Regional Senior Facilities Co-Ordinator in managing stakeholder relationships and facilitating service improvements. Implement changes to contracted services to enhance quality and align with FM best practices. Promote a collaborative and transparent partnership with service providers, encouraging innovation and mutual benefit. Facilities Service Lines Responsible for overseeing and coordinating the following services: Reception & Meeting Room Management Cleaning & Hygiene Conduct spot checks and audits to ensure cleanliness and presentation standards. Monitor contractor performance and ensure SLAs are met. Authorise and supervise cleaning-related works, review quotes, and approve payments. Washroom Facilities Ensure washrooms, showers, and changing areas are clean, hygienic, and stocked. Monitor feminine hygiene services and product units to maintain service standards. Teapoints & Vending Machines Ensure teapoints are clean, stocked, and functional, including vending machines, coffee machines, hot/chilled water taps, microwaves, fridges, and supplies (mugs, glasses, tea bags, cordial, paper towels). Liaise with catering contractors and janitorial staff to resolve issues promptly. MFDs (Multi-Function Devices) Manage maintenance contractors to ensure the printer fleet is operational and maintained to high standards. Handle call-outs and remedial actions until resolution. Stationery, Printing & Scanning Order and manage stock levels of stationery and print supplies across all floors. Coordinate business card orders, branded materials, copier paper, and toner replacements. Fulfil small copy/scan jobs locally to improve turnaround and reduce printroom workload. Storage Management Oversee non-archive storage, aiming to reduce unnecessary storage to zero. Ensure contractors minimise on-site space usage. Monitor critical spares and facilities items (e.g. lamps, catering stock, MFD parts, cleaning equipment). Waste & Recycling Monitor and enforce proper waste segregation and recycling practices among staff and contractors. Ensure ethical disposal of non-recyclable waste and maintain accurate waste transfer documentation. Supervise waste and recycling contractors, including service quality and invoicing. Pest Control Ensure regular contract visits and supervise additional call-outs as needed. General Facilities Oversight AV Support Air Conditioning (Operating Hours) Building Fabric Maintenance Business Continuity Car Parking Document Management Fire Safety & First Aid Health & Safety Compliance Key Management Landscaping & Grounds Maintenance Office Equipment Plumbing Porterage & Distribution Security Coordination Water Services Helpdesk & Request Management Log and track all FM-related requests via email and internal systems, ensuring timely resolution and communication. Budget Management Assist in monitoring and controlling FM budgets in collaboration with the Regional Senior Facilities Co-Ordinator. Communicate any out-of-budget activities to the Facilities Manager with appropriate documentation. Service Delivery Ensure all FM services are delivered in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Maintain high standards of service delivery, compliance, and cost-efficiency. Additional Responsibilities First Aid Act as a trained First Aider, providing support to staff, clients, and visitors on-site. Communication Maintain professionalism in all verbal and written communication. Ensure formal contractual communications are approved by the Head of Facilities Management. Coordinate external communications with relevant authorities and stakeholders (e.g. suppliers, contractors, landlords, insurers, HSE, Fire Authority). Health & Safety Support compliance with health and safety legislation and company policy. Ensure staff are aware of emergency procedures and escape routes. Record and investigate accidents, ensuring appropriate reporting and documentation. Review contractor risk assessments and method statements. Procurement Administer procurement activities under guidance from the Soft Services Manager. Support negotiation and purchasing of FM services and supplies. Evaluate needs, obtain quotes, present recommendations, and manage delivery and installation. Maintain records of warranties, guarantees, and service agreements. Experience & Skills Essential Experience: Minimum 2 years in a similar FM role Supplier/sub-contractor management with performance monitoring Knowledge of FM standards and legislation Experience with stationery, cleaning, and reprographics Corporate customer service experience Broad understanding of soft services (mailroom, archiving, pest control, vending) Personal Attributes: Customer-focused, diplomatic, and proactive Approachable, cheerful, and professional Strong organisational and multitasking skills Self-motivated and committed Able to manage contractors and suppliers effectively Clear, courteous, and confident communicator Adaptable and capable of working independently within defined authority TPBN1_UKTJ