Customer service representative jobs in NorwichCreate job alerts

R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is a highly varied, field-based role and is ideal for someone who enjoys hands-on project work, autonomy and working across a broad range of technologies. You’ll be delivering IT installations and infrastructure projects for a diverse client base, both on-site and remotely – covering a range of projects from small device setups to multi-day rollouts. If you come from an MSP background and enjoy fast-paced environments this role offers excellent exposure and long-term progression opportunities. Working hours are Monday to Friday, 8:50am – 5:40pm (with occasional out-of-hours work with time back in lieu) based at the Norwich head office with travel required to UK-wide client sites. Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required. The Company This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions. Benefits • Competitive salary up to £DOE, • Company van provided, • 25 days holiday + bank holidays, • Private medical cover, • Pension scheme, • Gym membership, • Cycle to work scheme, • Employee Assistance Programme, • Time off in lieu (TOIL) for out-of-hours work, • Delivering IT installation projects across client sites., • Installing and configuring hardware including PCs, laptops and networking equipment., • Supporting Microsoft 365 and Azure environments., • Setting up and configuring devices and infrastructure., • Installing and supporting network solutions including WAPs and cabling., • Assisting with AV and telephony installations (where applicable)., • Managing multiple jobs per day (small works and larger projects)., • Attending client sites and acting as a professional, customer-facing representative., • Taking ownership of projects from planning through to delivery and handover., • Experience within an IT support or installations role (MSP background is highly advantageous)., • Strong knowledge of Windows environments and network infrastructure., • Experience with Microsoft 365 and Azure., • Experience with IP telephony, AV solutions or project-based work would be advantageous., • Confident configuring laptops, desktops and network devices., • Comfortable working autonomously in a field-based role., • Strong problem-solving skills — able to research and find solutions independently. To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

Head Hunted Recruitment are extremely proud to be working exclusively with a well-established and highly reputable care provider who specialise in offering first class services to their clients and their families, The team are looking for a dedicated and highly motivated individual to take on the role of Office Manager. The position will be working closely with all employees, this pivotal position combines office management finance, administrative, accounting, building management and customer service responsibilities.\nWe’re looking for an Office Manager who takes a pride in running things well.\nThis role suits someone who is naturally thoughtful, detail‑focused and dependable – someone who finds satisfaction in bringing structure, improving systems and making sure nothing important is missed. You won’t be firefighting or chasing noise. Instead, you’ll be trusted to calibrate how the office operates, ensuring the basics are right and the business is well supported to do its best work.\nThe Office Manager is the steady point of balance in the organisation. You will make sure processes are right, information is clear, and people can rely on the systems around them. Your work allows others to move faster and more confidently, knowing the foundations are solid.\nOffice Manager What you’ll be responsible for:\n * Keeping the office running smoothly through clear processes and consistent routines\n * Managing key administrative systems so information is accurate, up to date and well organised\n * Supporting finance, HR and compliance processes with care and attention to detail\n * Maintaining records, documents and data to a high standard\n * Spotting where processes can be refined and making sensible, well‑thought‑through improvements\n * Acting as a calm, reliable point of contact for the wider team\nThis Office Manager role will suit you if you:\n * Like to do things properly\n * Take satisfaction in precision, order and follow‑through\n * Are trusted by others because you are measured, discreet and dependable\n * Are comfortable working independently and being relied upon for important decisions\n * Enjoy improving systems so they work better for everyone\nWhat we value:\n * Integrity, accuracy and consistency\n * Thoughtful problem‑solving rather than reactive fixes\n * Professional pride in high standards\n * Quiet confidence and reliability\nWhat you can expect from us:\n * A role with clear scope, purpose and responsibility\n * Time and space to do the job properly\n * Respect for thoughtful decision‑making and considered input\n * A supportive leadership team that values quality over noise\n * Stability, trust and long‑term opportunity\nLocation & hours:\n * Office‑based role in Norwich\n * Full‑time (with some flexibility once established)\nThis Office Manager vacancy is the perfect opportunity for an experienced candidate with a very good understanding finance and administration functions to develop their skills in a new and highly rewarding sector.\nThere is an excellent salary on offer 30K – 32.5K per annum, DOE plus some excellent benefits including a company bonus\nHead Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer

Field Sales Representative – FMCG (B2B Catering)\n\nLocation: Field-based\n\nAbout the Role\n\nWe’re looking for a motivated, street-smart Field Sales Representative to help grow our client's presence across the catering and hospitality sector.\n\nThis role is focused on developing new business and managing relationships within restaurants, cafés, schools, hospitals, and catering operations. You’ll be working with fast-moving, perishable goods where quality, pricing, and delivery reliability are critical.\n\nThis is a hands-on, field-based role — ideal for someone confident walking into kitchens, building relationships with chefs, and winning business in a competitive environment.\n\nKey Responsibilities\n\nProspect and win new business through cold calling and in-person visits to local businesses (restaurants, cafés, caterers, schools, and care settings)\nConfidently walk into kitchens and engage chefs and decision-makers\nPitch core value propositions including: \n\nHigh-quality products\nCompetitive pricing\nReliable delivery service\n\nGrow existing accounts through upselling and cross-selling\nOnboard new accounts and ensure a smooth customer experience from day oneBuild and manage a strong pipeline of prospective customers\nMaintain strong customer relationships to ensure retention and prevent competitor drift\nNegotiate pricing and terms while protecting margins\nWork closely with internal teams to ensure consistent service delivery\nSupport or contribute to tender submissions (B2B and public sector, including NHS where applicable)\n\nWhat We’re Looking For\n\nProven experience in field sales, ideally within:\n\nFoodservice\nHospitality\nFMCG or wholesale distribution\n\nStrong understanding of fast-moving, perishable goods\nComfortable working in kitchen environments and speaking directly with clients\nResilient and persistent — able to handle rejection and stay motivated\nStrong communication and relationship-building skills\nCommercial awareness with the ability to negotiate effectively\nHighly organised with the ability to manage your own territory and pipeline\nExperience with tenders (especially NHS or public sector) is advantageous but not essential\n\nWhat Success Looks Like\n\nConsistently winning new business\nGrowing revenue within existing accounts\nBuilding long-term, loyal customer relationships\nBecoming a trusted supplier rather than just another vendor\n\nKey Traits\n\nSelf-starter with a proactive mindset\nEnergetic and confident in face-to-face interactions\nPersistent and resilient\nCommercially driven\nCustomer-focused\nIf you're a motivated and ambitious sales person who can hit the ground running with a fantastic family run business, please reach out to Jade at Select Recruitment for more information

Contract type: Permanent Hours: Full Time , 35 hours per week Location: Beeston, NG9 Salary: Starting at25,000 , with progression to25,500 once fully competent. At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Outbound Sales Representative Red Recruitment is recruiting an Outbound Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,949.50 Per Annum with on target earnings (Average OTE £37,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgr...

Customer service experience (travel, hospitality, or service-related experience preferred). Travel Customer Service Representative (Remote). This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experience

Servaada, a Wipro company is looking for a Customer Services Representative with previous experience in customer and client services. A passion for customer service with a commitment to deliver on your promises and going above and beyond for our customers. As a Customer Services Representative you w

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a part time basis working 28 hours per week between Monday - Sunday. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £18,651.46 Per Annum with on target earnings. Average OTE is £30,000 Hours: 28 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid Generous annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

Accelerate Personnel are currently recruiting for a reliable and motivated 3.5 Tonne Van Driver for your client to join their team. This role involves the timely and accurate delivery of a wide range of vehicle parts to customers and trade clients across the East Anglian region. Key Responsibilities: Carry out multi-drop deliveries of goods to various locations across East Anglia Load and unload goods safely, ensuring all items are handled with care Perform heavy lifting and manual handling as part of daily duties Plan delivery routes efficiently to meet schedules and deadlines Provide a high level of customer service at each delivery point, acting as a professional representative of the company Complete delivery paperwork and maintain accurate records Carry out basic vehicle checks and ensure the van is kept clean and roadworthy Requirements: Full UK driving licence Previous experience in a similar multi-drop delivery role is preferred Physically fit and comfortable with manual handling and heavy lifting Good knowledge of the East Anglia region (or confident using navigation systems) Strong communication and customer service skills Reliable, punctual, and able to work independently What Accelerate Personnel can Offer: £12.71 Per Hour Weekly Pay Dedicated driving team available 24/7 on call Immediate start available Driver Referral Scheme This is a customer-facing role, so professionalism and a positive attitude are essential. We work closely with our candidates to offer flexibility and accommodate hours and shifts to suit your needs. To apply, please contact Charley, Katie or Melanie at Accelerate Personnel or apply below! Accelerate Personnel acting as an employment business Keywords 3.5 TONNE DRIVER , VANS , DRIVER , DRIVING , VAN , MULTI DROP , WORK , JOB , JOBS , VAN DRIVER , DRIVING , DELIVERIES , NORWICH , NORFOLK TPBN1_UKTJ

Parts Sales Advisor Our client, a reputable automotive centre located in Norwich, Norfolk, is seeking a highly motivated and experienced Parts Sales Advisor to join their team. This is a fantastic opportunity for a skilled individual to utilise their automotive parts knowledge, deliver exceptional customer service, and contribute to the ongoing success of the business. The role offers a supportive working environment within a well-established company, ideal for career progression. Benefits: Competitive basic salary of £30,467 per annum Realistic on-target earnings of up to £35,000 including bonuses Monday to Friday, 8am to 6pm working hours One in three Saturday mornings, 8am to 12.30pm, on rotation Ongoing training and professional development opportunities Supportive team environment conducive to career growthDuties of a Parts Sales Advisor: Provide expert advice to customers on automotive parts and accessories to meet their needs Achieve personal KPIs and revenue targets by actively promoting relevant products and services Accurately identify, locate, and supply parts to ensure customer satisfaction Effectively utilise product promotions to meet sales targets Build and sustain strong customer relationships both face-to-face and via telephone Support the Sales Manager in achieving sales objectives and delivering excellent service Maintain in-depth product knowledge and stay updated on industry and competitor activity Handle customer enquiries efficiently within KPI frameworks Use company systems accurately for searching, ordering, and processing parts and documentation Follow up on customer orders, credit status, and ensure timely communicationRequirements of a Parts Sales Advisor: Previous experience as a Parts Sales Advisor, Parts Supervisor, or Parts Sales Representative is highly desirable Excellent communication and interpersonal skills Strong organisational skills with great attention to detail Ability to work effectively both independently and as part of a team Knowledge of automotive parts and the automotive industry preferred Proven track record of exceeding sales targets and delivering outstanding customer service Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Norwich and Norfolk, today to discover more about this fantastic Parts Sales Advisor opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Provide excellent customer service and respond to inquiries. Support the sales team with administrative tasks and customer outreach.

CUSTOMER SERVICE REPRESENTATIVE. We have a fantastic opportunity for inbound customer service specialist for our. Previous call centre/ customer service experience is essential.

If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Home - Remote Panelists. Customer Service Representative Agent experi

We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote). The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Customer service experience (preferred but not essential).

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Remote Nordic Language Speaking Customer Service Representative (Maternity Cover). Customer Service Representative.

The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Spanish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare indust

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

We are currently recruiting Warehouse Operatives to join our client, working on-site with our client based on the outskirts of Wellington.Monday – Thursday: 07:30 – 17:00.The finishing operative is responsible for ensuring all products are completed to a high standard before dispatch.This role s

Take personal responsibility for ensuring that the quality of service provided meets the expected standards and delivers the service objectives.

Join a Growing Food Production Team in Taunton.We're looking for a reliable and proactive.This role is ideal for someone with production experience who enjoys leading a team, maintaining high standards and thrives in a fast-paced environment.Leading and supervising a team of production operatives to

Join a leading Housing Association in a high-impact role that plays a key part in shaping customer experience and service delivery. Wed love to hear from anyone with a background as a Complaints Team Leader, Senior Complaints Officer, Customer Experience Team Leader, or Complaints Manager within soc

As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day.Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our

You will support staff development, maintain high-quality service delivery, and ensure the team consistently achieves programme targets and IPS fidelity standards.

Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus?. Ives Recruitment Solutions are delighted to be working with this established organisation who pride themselves on integrity, collaboration and offering an ex

Canary Wharf , currently expanding across the whole of.If you enjoy working with people, are eager to develop.As we continue to expand across the UK and Europe, we provide a positive environment where hard work is recognised and rewarded.No experience is required full training is provided.Ability t

As an Internal Sales Representative, you will be at the heart of our customer relationships, managing key accounts, and helping to develop new business. Act as the first point of contact for trade and commercial customers. Resolve customer queries efficiently, maintaining high satisfaction levels.

Working closely with independent retailers across the Midlands region, this role requires a relationship-driven Field-Based Sales Representative to manage and grow independent retail accounts across the Midlands region, covering an area across: Derbyshire, Nottinghamshire, Leicestershire, Northampto

If successful you will be joining an already established sales team where your role is to be the face of the company, representing their brand within your area and introducing their products and services to potential new customers.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health Social Care Service in Waltham Forest. Annual leave increasing up to 30 days with length of service. You will work flexible to respond to emerging needs and effectively address the needs of the customer case

Senior Sales Development Representative.

Field Sales Representative (Retail) - 6 months Fixed Term Contract. Report on sales, stock, and customer engagement.

Up to £65,000 dependent on experience.Join BAE Systems and youll be part of something bigger.As a valued member of our global colleague network, youll bring your unique skills and perspectives to help pioneer progress and protect what matters most.Youll be trusted to play your part in delivering th

Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunit

Monday to Friday, 9:00am 5:00pm.An exciting opportunity has arisen for an experienced Manufacturing Team Leader to join a growing advanced manufacturing organisation based in Abingdon.This role leads amanufacturing team, responsible for all production activities following manufacture and treatment t

Were proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.Temporary maternity leave cover - 9 months

Realistic ~£45,000 OTE at full-time.Promotion to £35,360 salaried in months, not years.We're looking for a sales shark.This is a cold-approach floor sales role at our Westfield Stratford City kiosk onboarding the public to World, the privacy-preserving proof-of-personhood network.Realistic full-t

Technical Sales Representative | Midlands Our client is seeking a motivated and results-oriented Technical Sales Representative to manage existing client relationships while identifying and developing new business opportunities within a designated region. This is a field-based position that involve

Self-Employed Field Sales Representative. Field Sales Representative here. Around 75% of a customer's total value is paid in year one.

Due to location own transport is essential Key Responsibilities Communicate goals and deadlines to team members Plan workloads and delegate tasks effectively Create and maintain a productive working environment Perform customer service duties, including direct interaction with customers Shar

An opportunity is available for an experienced.This is a practical, site-based leadership role suited to someone who enjoys working outdoors, taking ownership of daily operations, and guiding a team to deliver safe and efficient results.Youll be responsible for organising on-site activities, ensurin

Manage external contractors and service providers where required.

Quality Inspector Team Leader Our client, a leading engineering and manufacturing company based in Wymondham are currently seeking a Quality Inspector Team Leader, responsible for supervising and training employees and managing their daily tasks and workload.You will be responsible for effectively c