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At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £35,000, complimented by an average OTE ranging from £43,000 to £53,000. In addition to this, you'll also enjoy all of these extra benefits: • Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC, • Holiday allowance of 23 days & bank holidays rising to 25 with service, • No additional travel time - Start and finish on your driveway, • Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, • 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering, • Family leave support including paid time off, flexibility and resources to help balance work and family commitments, • Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, • Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, • FREE RAC Ultimate Complete Breakdown Service from Day One, • Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more The RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering the best-in-class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field-based Roadside Mechanic to join our Roadside Patrol team. As a Roadside Mechanic you will need: • A Level 2 light vehicle maintenance qualification (or equivalent), • Demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic! We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

Roadside Mechanic At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £40,000 (Inclusive London Weighting allowance if applicable), complimented by an average OTE ranging from £45,000 to £55,000. In addition to this, you'll also enjoy all of these extra benefits: • Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC, • Holiday allowance of 23 days & bank holidays rising to 25 with service, • No additional travel time - Start and finish on your driveway, • Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, • 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering, • Family leave support including paid time off, flexibility and resources to help balance work and family commitments, • Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, • Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, • FREE RAC Ultimate Complete Breakdown Service from Day One, • A Level 2 light vehicle maintenance qualification (or equivalent), • Demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic! We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences. *Terms and Conditions Apply

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £35,000, complimented by an average OTE ranging from £43,000 to £53,000. In addition to this, you'll also enjoy all of these extra benefits: • Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC, • Holiday allowance of 23 days & bank holidays rising to 25 with service, • No additional travel time - Start and finish on your driveway, • Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, • 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering, • Family leave support including paid time off, flexibility and resources to help balance work and family commitments, • Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, • Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, • FREE RAC Ultimate Complete Breakdown Service from Day One, • Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more The RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering the best-in-class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field-based Roadside Mechanic to join our Roadside Patrol team. As a Roadside Mechanic you will need: • A Level 2 light vehicle maintenance qualification (or equivalent), • Demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic! We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.95 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.90 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.50 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rate: Monday to Saturday (Basic Rate) £13.04 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.30 Sunday Evening Premium £2.54 Overtime rate Monday to Saturday (Day Shift) £16.30 Overtime rate Monday to Saturday (Evening Shift) £17.70 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You’ll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you’ll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with * Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. * Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders * Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. * Expertise in developing journey design blueprints and CX journey prototyping * Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes * Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development * Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics * Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. * Developed facilitation and storytelling skills * Understanding of agile working practices and the ability to work in cross-functional environments * Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities • Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping., • Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience., • Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products., • Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development., • Compliance to accessibility standards and guidelines to provide an inclusive experience for all users., • Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products., • Gathering and analysis of data from a wide range of sources to create in-depth insights into customer’s needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client´s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: * Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. * Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. * Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. * Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. * Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. * Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. * Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning * Passion for cutting edge technology, services and life-long learning. * Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements * Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and * Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 19 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R270081

Embark on a transformative journey as an Infrastructure Engineer Production Network Engineering at Barclays, where you spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable systems, colleagues, guests and partners To be successful in this role as an Infrastructure Engineer – Production Network Engineering, you should possess the following skillsets: * Extensive experience as an individual contributor in the design, build and operate of Telco hardened virtual infrastructure ecosystems such as Openstack, Kubernetes, QEMU, KVM, HCI spanning Cloud Platforms for example Public, Edge, Private and uCPE Platforms for example x86, Arm CPU architectures to enable the delivery of heterogeneous network systems, products and services at enterprise scale * Deep understanding of open-source networking technologies such as kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, ONF stack, Iwd, NetworkManager, including data path acceleration protocols and interfaces such as RDMA, RoCE, iWARP, NVMe, SR-IOV and DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins * Experience in multi-layered IP Network engineering including good experience in network programming / automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: * Knowledge working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage. * Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, etc. an added advantage * Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO etc) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities • Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements., • Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution., • Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines., • Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access., • Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach., • Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as an Engineering Manager Production Network Engineering at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness describe an aspect of the team or role technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable colleagues, guests and partners. To be successful in this role as an Engineering Manager – Production Network Engineering, you should possess the following skillsets: * Extensive experience as an individual contributor and a leader of teams that design , build and operate network products across all 7 layers of the OSI stack from physical through to virtual. Specialist understanding of Layer 1 - 4 Protocols for example G.9802.1/WDM, Ethernet, VXLAN, TCP/IP, BGP, OSPF, IS-IS, Access Transport for example PON, xDSL, DOCSIS, FWA, Wireless Standards for example Wi-Fi, LTE, 5G, MEF Standards for example CE.3.0, LSO, Overlay IP/VPN technologies for example RFC2547bis, RFC7432, RFC8365/RFC9746, Software Defined Networking and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP * Experience of virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI across Cloud Platforms (Public/Private/Hybrid) and uCPE Platforms (x86, aRM), including open networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus * Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: * Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage * Experience in Network Access control (NAC) and RADIUS based AAA for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking * Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO). You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities • Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives., • Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget., • Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement., • Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: • Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations., • Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management, • Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development., • Strong working knowledge of Site Reliability Engineering principles, • Experience with Cloud computing (AWS is essential, Azure is a plus) Some other highly desirable skills include: • Experience in DevSecOps - knowledge of Product Operating Model, • Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization, • knowledge of authentication and biometric system design is highly desired., • Open-source experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities • Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence., • Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps., • Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives., • Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Senior Security Engineer for CIAM at Barclays, where you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: • Experience across configuration and integration with Hardware Security Module (HSM) and AWS Secrets Manager (ASM) tooling, certificate lifecycle management, e.g. rotation, revocation, and in automating security workflows, • Experience using GitLab CI/CD pipelines, AWS CLI or Chef., • Strong experience with Cloud Security expertise across the following areas: AWS security controls, policies and automation, CLI tools, role based and attribute-based access controls, cryptographic protocols and secure key lifecycle management, advanced threat modelling, SOC operations, securing microservices and APIs, DevSecOps best practices, vulnerability scanning, tools, approaches, vulnerability patching and vendor management for security, • Strong experience in penetration testing and hands-on coding in at least one of the following: JavaScript, Java, Python. Some other highly desirable skills include: • Experience in hands-on configuration, deployment and operation of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS) with embedded security gates, HTTP header signing, access token and data at rest encryption, PKI based self-sovereign identity, or open source You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To develop, implement and maintain solutions that support the safeguarding of the banks systems and sensitive information. Accountabilities • Provision of subject matter expertise on security systems and engineering patterns., • Development and implementation of protocols, algorithms, and software applications to protect sensitive data and systems., • Management and protection of secrets, ensuring that they are securely generated, stored, and used., • Execution of audits to monitor, identify and assess vulnerabilities in the banks infrastructure/software and support the response to potential security breaches., • Identification of advancements in to support the innovation and adoption of new cryptographic technologies and techniques., • Collaboration across the bank, including developers and security teams, to ensure that cryptographic solutions align with business objectives, security policies and regulatory requirements., • Development/ Implementation and maintenance of Identity and Access Management solutions and systems. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Role: AV Support Technician Contract Type: Full-time, Permanent Location: London, UK Salary: £32,000 - £34,000, plus company benefits and opportunity to work on a blue-chip customer site Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday - 40 hours per week Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Exciting new opportunity has been created on site at a major global bank, for someone excited in AV Support technology and service role. Working as part of a highly collaborative AV Technical team you will provide support and management of client audio-visual and unified communications technology at their UK headquarters, ensuring a seamless audio-visual experience for the client. They work at the intersection of front of house and client relations to deliver a collaborative, responsive and efficient service in line with the MOS team goals and vision. The AV Support Technician is expected to troubleshoot technical issues across a variety of technologies promptly and appropriately through to either resolution or escalation, supported by the wider Kinly Managed On-Site (MOS) and client teams. This is a technical role with a strong focus on problem-solving and communication to accommodate client needs and deliver the optimal experience. The position plays a key role in how the client views the Kinly MOS team and involves a high degree of exposure, at times working with executive management and managing directors to provide the services listed. When supporting a client or resolving an issue, they are expected to communicate this clearly to all aspects of the Kinly MOS and client Front of House teams. Key Responsibilities: • To deliver a punctual service at scheduled times and in accordance with agreed SLA's, service bookings and client briefs., • To operate audio-visual hardware in accordance with the brief and respond to ad-hoc client requests promptly and professionally., • To maintain and enhance the audio-visual estate to standards determined by the MOS Management Team through optimisation, enhancement, repairs, and routine procedures., • To act as first point of contact for all technical support to telephone, email and in-person requests from the client for all hardware, software and associated peripherals supported by the MOS team., • To log support calls and document their outcome to facilitate the resolution of common queries., • To redirect or escalate support requests as appropriate to a member of the MOS team and third parties., • To pro-actively provide information to the client and MOS team on the progress of outstanding support calls., • To proactively assist in the compilation and maintenance of an accurate inventory of hardware and software., • To proactively assist in the compilation of the MOS team's technical documentation, guidelines and procedures and ensure they are disseminated to clients., • To liaise with colleagues in all Kinly teams to ensure continuity of service for the client., • To assist the MOS Management Team and client with global projects and events., • To work with the MOS Management Team on bespoke projects that contribute to the Continual Service Improvement plan., • Security and Compliance: All Kinly staff must familiarise themselves and comply with all information security and compliance rules, regulations, and policies., • To always provide a professional, courteous, and rapid response to all clients., • To undertake such other work as may be assigned which is consistent with the nature of the job and its level of responsibility., • To contribute to a culture of collaboration and innovation and actively engage with learning and development opportunities available.Skills & Experience:, • Experience with Microsoft Teams and Zoom communication platforms, • Excellent interpersonal and communication skills and ability to explain technical issues to non-technical individuals and teams, • Excellent written and verbal skills, • Working experience and knowledge of Windows operating system (10 or 11) and O365 applications, • Working experience and knowledge of macOS and Apple devices, • An understanding of networking protocols and troubleshooting, • Experience using a helpdesk ticketing solution (ServiceNow, Remedy, Helix, etc.), • An appetite to learn and develop, with an outstanding work ethic, • Candidates will stand out if they have work experience in hospitality or event management and can demonstrate a keen interest in AV technology.If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Role: AV Technician Contract Type: Full-time, Permanent Location: London, UK Salary: £38,000 - £42,000 (dependent on experience), plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday: 40 hours per week operating on a shift basis between 7am - 7pm Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Exciting new opportunity has now arisen working for an iconic global organisation with an impressive site in London to provide AV technical and break fix support across all of their meeting rooms and technologies across their estate. The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the services below. Key responsibilities: • Perform L3 incident management, • Demonstrate Self Service AV and VC Capabilities to end users wherever possible, • Provide service continuity support including preparation for restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities, • Assist with support for video / audio conferencing problems; investigating faults, • Ensure all multi-media / presentation rooms are maintained in good working order, • Presentation / multi-media meeting room/event support, including duration support, • Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms, • Assist with training of new starters and freelancers, • Video / audio conference setup and support, • Assist Project Managers with on-going projects, across all customer sitesSkills and experience:, • An excellent working knowledge of Creston, Cisco and Extron kit, Lightware, • A good technical understanding of video conference standards and protocols, • A working knowledge of networks, • Proven industry experience in fields relating to AV and VC activity, • Experience of client facing responsibilities in a corporate environment, • High level of customer serviceIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Job Title: Senior AV Support Tech Location: London Hours of work: Shift rota between 07:00 - 19:00, 35 hours Monday to Friday About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To lead on and be responsible for the delivery of comprehensive, efficient and error free service provision that meets the needs of the firm, covering both internal / external clients within the meeting and collaboration spaces and respective technology. To provide expert knowledge and advice and act as the go to person for all aspects of AV services. Main duties and responsibilities Service Delivery • Leading by example and defining true 5-star excellence in client service that delivers a market leading edge., • Set up, prepare, configure, test, monitor, and troubleshoot UCASS equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, and other presentation equipment for meetings and events dealing with all technical aspects., • Receive and respond to incoming calls, alerts and/or e-mails regarding AV software/hardware problems within recognised timeframes., • Document instances of AV equipment failure, repair, installation, and removal., • Handle incoming booking requests for AV equipment and setup in conjunction with the Advanced Bookings team., • Troubleshoot AV issues using the appropriate testing tools; make basic repairs as necessary., • Perform onsite analysis, diagnosis, and resolution of complex AV hardware problems for a variety of end users, and recommend and implement corrective solutions, including offsite repair as needed., • Co-support the management of the firm's outsourced service providers to ensure a high standard of service delivery is provided for technical support, as well as the equipment and maintenance in accordance with the terms of the agreements., • Develop effective client relationships, acting as the key point of contact, initially meeting and discussing AV/VC requirements, organising and preparing equipment and presentation proceedings, supporting such presentations as required, trouble shooting defects and providing first line breakdown and basic maintenance support of AV equipment., • Deal with and diffuse any potential complaints arising from technical issues pertaining to the AV services. Ensuring that any issue is followed up and resolved successfully., • Assess the AV Services performance and perception, including regular client/customer feedback, preparing appropriate analysis reports on a quarterly basis., • Assist with the on-going review of the Audio-Visual Service provision to identify areas of improvement and achieve the optimum balance and integration of service across the offices, devising and implementing appropriate changes whilst ensuring client/end user needs are fully met., • Proactively participate in the overall development of AV services, contributing to proposals for innovative ways of delivering change with progressive service and efficiency and cost improvements., • Develop opportunities within the AV Services to add value, working closely with Client Services, Technology Services and suppliers as required., • Provide on-going training to internal staff and assist with preparing training material., • Work within the adopted by the firm's policies in respect of Change Control, asset maintenance, logging of and escalation of incidents., • Assist with developing and implement new and updated policies and procedures as well as adhering to all firm wide policies and procedures., • Be fully versed with the firm's Health & Safety, Evacuation and Business Continuity Plan policies and understanding role/duties within these. We are looking for candidates who ideally hold the following skills and experience: • Minimum of 3-5 years practical experience in an AV or IT/communications environment, • Extensive support experience ideally with Microsoft MTRs/Crestron/ Poly., • Proven track record and experience in filming, editing and general video production, including packages such as Final Cut Pro., • Solid experience in supporting hosted live events, including all aspects of audio and visual technologies to senior/executive level for professional services., • Advanced knowledge of WAN/LAN products, together with management, support and installation experience of VPN based services., • Good understanding of design principles for Server / SAN architectures, • Knowledge of desktop operating systems and application deployment techniques, • Advanced understanding of current technologies, with specific reference to VoIP and unified communications., • Understanding and ability to support mobile connectivity /communications, programming and operation., • Must have a demonstrable track record of technical skills encompassing hardware, software applications and communication tools., • Excellent IT skills, including MS Office packages, • Advanced level of technical competence in all relevant subject areas., • Preferably qualified to A Level or NVQ level 3/ONC (or equivalent) in a relevant technical discipline., • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BOSD

Overview GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we are revolutionizing R&D to pre-empt and defeat diseases. Join us in our commitment to uniting science, technology, and talent to get ahead of disease together. Project Details At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines.We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: • Building a next-generation, metadata- and automation-driven data experience for GSK’s scientists, engineers, and decision-makers, increasing productivity and reducing time spent on “data mechanics”., • Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent., • Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time., • Automation of end-to-end data flows: Faster and reliable ingestion of high throughput data in genetics, genomics and multi-omics, to extract value of investments in new technology (instrument to analysis-ready data in ?12h) .Enabling governance by design of external and internal data: with engineered practical solutions for controlled use and monitoring., • Innovative disease-specific and domain-expert specific data products: to enable computational scientists and their research unit collaborators to get faster to key insights leading to faster biopharmaceutical development cycles.Improving engineering efficiency: Extensible, reusable, scalable, updateable. Position Summary GSK are looking for an experienced DataOps Engineer to join the growing DataOps team. DataOps Engineers take ownership of delivering high-performing, high-impact biomedical and scientific data ops products and services, from a description of a pattern that customer Data Engineers are trying to use all the way through to final delivery (and ongoing monitoring and operations) of a templated project and all associated automation. They are standard-bearers for software engineering and quality coding practices within the team and are expected to mentor more junior engineers; they may even coordinate the work of more junior engineers on a large project. They devise useful metrics for ensuring their services are meeting customer demand and having an impact and iterate to deliver and improve on those metrics in an agile fashion. Responsibilities and Experience As a DataOps Engineer, this person will be a highly technical individual contributor, building modern, cloud-native, DevOps-first systems for standardising and templatising biomedical and scientific data engineering, with demonstrable experience across the following areas: • Deliver declarative components for common data ingestion, transformation and publishing techniques, • Define and implement data governance aligned to modern standards, • Establish scalable, automated processes for data engineering teams across GSK, • Thought leader and partner with wider Onyx data engineering teams to advise on implementation and best practices, • Cloud Infrastructure-as-Code, • Define Service and Flow orchestration, • Data as a configurable resource (including configuration-driven access to scientific data modelling tools), • Observabilty (monitoring, alerting, logging, tracing, ...), • Enable quality engineering through KPIs and code coverage and quality checks, • Standardise GitOps/declarative software development lifecycle, • Audit as a service Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Inclusion at GSK GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. If you need any adjustments in the recruitment process, please get in touch with our Recruitment team () to further discuss this today. Important notice to employment businesses/agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are aUS Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting ___ site.

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

Your Team Responsibilities The Incident Management Team is responsible for overseeing the end-to-end handling of production incidents to minimize impact, restore service as quickly as possible, and ensure clear communication throughout the incident lifecycle. Your Key Responsibilities • The ideal candidate will possess, excellent communication, and the ability to demonstrate gravitas in challenging situations, • 5+ years experience leading a global 24x7 incident management team in an enterprise SaaS environment, • 7+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base, • Subject matter expertise in incident management frameworks; awareness of industry standards and best practices, • Demonstrate outstanding problem-solving and decision-making skills to identify root causes and implement corrective actions, • Clear and concise communication skills at the C-Level (written and verbal) Your skills and experience that will help you excel, • Technically literate and able to articulate technical issues in a meaningful way to both engineers and executive-level management, • Ability to collaborate, build credibility, and establish good working relationships with leaders across Atlassian to ensure solid partnership and alignment, • Excellent project management skills, with an ability to influence, • Customer-centric attitude and focus on providing best-in-class service for customers, • Resilient and adaptable to changing circumstances, • Strong leadership and stakeholder management, with the ability to effectively manage a team and work with various stakeholders across the organization on a global scale About MSCI What we offer you • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing., • Flexible working arrangements, advanced technology, and collaborative workspaces., • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results., • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients., • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development., • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com Technology Harness next-generation technologies to drive innovation and help our clients build better portfolios. Find out more... Quotes from Eva Szadeczky-Kardoss, Nelson Villarreal, Andrea Shalanski

Head of Customer Operations Salary: £35,000 - £40,000 per annum Location: Remote (UK-based preferred) Our client is on a mission to revolutionise the way they experience Virtual Reality. Their award-winning VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their growing team. This is a key role, ensuring that every customer – from hardcore VR gamers to global enterprise clients – receives the world-class service they expect from an innovative tech leader. They are looking for a proactive, customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: • Genuine enthusiasm for VR and gaming., • Strong understanding of Shopify., • Proven experience with CRM systems (HubSpot ideal)., • Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: • Experience in technology product launches., • Marketing exposure: Email, Google Ads, Meta Ads., • Understanding of China manufacturing and logistics., • Hands-on technical support experience with technology products. What You’ll Do: • Manage their CRM system (HubSpot) and oversee all inbound customer service, sales, technical, and support queries., • Lead and coordinate external customer service teams and agents during peak sales and seasonal periods., • Collaborate with the Operations team to support global logistics and day-to-day operations., • Oversee channel management across Shopify, Amazon, Argos, Best Buy, Costco, and more., • Manage refunds, returns, and replacements via international 3PL providers., • Take ownership of review site management (Trustpilot, Google Reviews, Judge.me, Amazon, and others). Why Join Our Client? • Be part of a fast-growing VR hardware innovator shaping the future of immersive technology., • Work independently with a passionate team where your role has a direct impact on customer experience, global expansion and the direction of the company., • Opportunity to work across multiple disciplines – operations, logistics, marketing, customer success., • Competitive package with room to grow as the company rapidly scales internationally. If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV.

About the team As Assistant Director, your team is responsible for a broad portfolio of high-profile, citizen-facing and corporate support services. Our work plays a vital role in the experience that residents and businesses have of council services, and our teams work closely with colleagues across the organisation. What we do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone via the council’s contact centre; face-to-face at Hackney Service Centre; online; and through the registrars service. Enquiries range from requests for general information to help recording major life events such as births, deaths and marriages, and providing support for some of Hackney’s most vulnerable residents who are at risk of homelessness and experiencing financial hardship. As well as being the first point of contact for the council, our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience, and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform the services that our residents and businesses rely upon. By bringing deep insight into the service user’s experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally improve the experience of residents and businesses that use council services, so they can access a range of support that can improve lives. We are looking for someone who is driven by making things better for people, with ambition, empathy and curiosity. You will be: • Passionate about making services better for our residents and businesses Ambitious. This job is for someone who wants to take on big challenges and be a changemaker, • Empathic and will take the time to fully understand the customer journey and service delivery challenges, • Ready to immerse yourself in the customer journey, asking the right questions, understanding customer pain points and helping us to challenge our approach to how we do things, • Collaborative and influential. Can build high trust relationships with colleagues in other service areas to deliver meaningful improvements to the end-to-end customer journey, • Evidence led. Putting user needs at the heart of everything we do and making data informed recommendations We don’t expect you to tick every box on our job description. The most important things we are looking for are: • A strong commitment to public service, • Natural curiosity, openness and optimism, • Great people skills. You’ll have a wide range of different stakeholder relationships to manage and diverse teams to lead and develop, • Able to lead by example. Consistently displaying the behaviours you want the team to mirror Over the next year our priority areas of focus are: • Using our data, design and technology capabilities to deliver more proactive council services that help residents access the support they need as effortlessly as possible, • Working with colleagues across the council and partners to identify and deploy digital solutions for the long term, which will help Hackney tackle the biggest challenges of the next 10 years, including the cost-of-living crisis, housing crisis and ongoing funding challenges across local government, • Continuing to invest in our workplace technologies and support processes so that colleagues can be productive from Day 1 and every day thereafter, • Maximising the benefits of our investments in simple, secure and reusable cloud based technologies. Some things we love about working for Hackney: • Doing work that has a positive impact on residents’ lives, • A diverse workforce that reflects our community, • Flexibility of hybrid working and being able to have a good work-life balance, • A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays., • Membership of the excellent Local Government Pension Scheme., • Standard 36 hour week (7.2 hours per day, Monday to Friday), • Wide range of learning and development opportunities. We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team at least once a fortnight, however many of us prefer to come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future. Talk to us or ask any questions. If you’d like an informal chat about the role, please email our Director, ___ to book a call. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 21 September 2025 (22:59). Interview date: W/C 13 & 20 October 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: ___ The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Technical Account Director who expects more from their career. It's a chance to extend and improve dunnhumby's Technical Account Management team. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. Joining our team, you'll work with world class and passionate people to deliver best in class services to our clients. This role will involve the candidate to be predominantly working on the Tesco account. What is expected from the role • Create and implement the Technical Account Management strategy and roadmap, working closely with key clients and internal departments to translate and balance requirements and influence priorities., • Own and manage the staffing plans for your Technical Account Management team., • Pre-Sales - Work with dunnhumby Client Leadership, Analysis, Products and Capability teams to understand proposed scope of work to ensure dunnhumby data solution & products and client IT meet the requirements; attend commercial prioritisation and critical business development meetings with clients., • Lead data exploration assessment and audit for key clients with senior IT stakeholders in the client organization, owning relationships at Chief Information Officer / Chief Technology Officer level to articulate those plans as part of dunnhumby's overall engagement., • Act as subject matter expert answering complex data related inquiries from key internal and external client stakeholders: use own subject matter expertise to ensure that data and technology provision is suitable for service delivery., • Use data and technology expertise to articulate and recommend the best options to outline the data roadmap and resolve data issues/problems for the most strategic clients., • Lead the documentation and presentation of data and technology requirements to appropriate Leadership Teams within dunnhumby, and client steer committees to assure roadmap/delivery plans., • Create and manage service provision, Service Level Agreements (SLA's) and data issues with client data providers, including acting as an escalation point to ensure swift issue resolution (in conjunction with the data management team). Establish differing standards for non-standard situations and drive these through to execution., • Support the wider data and technology & product teams to help shape and build future data products and propositions., • Actively demonstrate dunnhumby values and behaviours., • Lead the Tesco Technical Account Management team, lead on performance evaluations and ensure team members have individual development plans and the required training they need to succeed., • Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed including completing SLS. What we are looking for: • Deep client relationship management - Ability to build trusted advisor status with senior client stakeholders, driving long-term partnerships., • Cross-Functional leadership - Ability to coordinate across internal teams to align client needs with organizational capabilities and deliver outcomes smoothly., • Strategic problem solving - Proactively identifying client challenges, bringing teams together to shape solutions across product and services offerings, and escalating or resolving issues effectively. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Joining our Retail Media team, you'll work with world class and passionate people to support with the evolution of our Media capabilities, processes and systems. Your primary goals will be managing delivery of change to our core Media booking and campaign management applications, along with developing our ad serving and measurement capabilities. You will work with internal, external and partner teams, to drive clear roadmaps, delivered effectively with clear strategy and communications to leadership. What we expect from you • Exp 5-8 years, • In excess of five years of IT Change/Transformation delivery, being able to evidence successful large scale technical and business change management, • Experience within Commercial IT, Retail, Media or Technology consulting, • Knowledge of modern service driven architecture, cloud computing, data processing technologies and third party integrations, • An expert communicator. You should be able to demonstrate experience in leading the management and communication of large scale change, accountable to a Senior Management team, driving impact assessment and decision making, • Experience of large scale IT change, combined with complex business change and extensive process change. Co-ordinating multiple streams of change toward a single outcome, against clear metrics of success What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Embark on a transformative journey as an Infrastructure Engineer Production Network Engineering at Barclays, where you spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable systems, colleagues, guests and partners To be successful in this role as an Infrastructure Engineer - Production Network Engineering, you should possess the following skillsets: • Extensive experience as an individual contributor in the design, build and operate of Telco hardened virtual infrastructure ecosystems such as Openstack, Kubernetes, QEMU, KVM, HCI spanning Cloud Platforms for example Public, Edge, Private and uCPE Platforms for example x86, Arm CPU architectures to enable the delivery of heterogeneous network systems, products and services at enterprise scale, • Deep understanding of open-source networking technologies such as kernel (including eBPF, AF_XDP), OVS, OVN, SoNIC, DENT, Switchdev, ONF stack, Iwd, NetworkManager, including data path acceleration protocols and interfaces such as RDMA, RoCE, iWARP, NVMe, SR-IOV and DPDK, alongside familiarity with Cloud Native Functions and Container Networking Interface plugins, • Experience in multi-layered IP Network engineering including good experience in network programming / automation, IaC, configuration management tools and data modelling such as RESTCONF, NETCONF/YANG, Python, Shell, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: • Knowledge working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. CCNP, VMWare VCP, RHCE or equivalent certification an added advantage., • Experience in performance and security engineering including experience with concepts of zero trust networking and a familiarity of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, etc. an added advantage, • Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO etc) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities • Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements., • Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution., • Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines., • Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access., • Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Join us as a Senior Proposition Manager within our Partnerships team working within our Barclaycard Payments Acceptance business. Working as part of the Partnership leadership team, responsible for all propositional development activity to drive the strategy and growth of the Partnership business. Core focuses will be to proactively identify and develop propositions to deliver compelling partner and client experiences and maximise overall satisfaction and advocacy . Support the execution of Partner business development through effective promotion and use of a strong network. Essential Skills/Basic Qualifications: • Deep knowledge of the Acceptance Payments sector, • Strategic thinking - ability to assess and consider new business development opportunities, • High level of interpersonal skills demonstrated by excellent oral and written communication, • Team focused individual, with the confidence to successfully interact with some of the Bank's most sophisticated and complex clients, • Proposition development including the crafting of core values with competitive analysis & market positioning, • Customer & market research including analysing market trends, competitor offerings, and customer pain points, • Go-to-Market strategy: Collaborating with marketing, sales, and product teams for effective launches, • Performance monitoring & optimisation: Tracking key performance indicators (KPIs) including adoption, revenue, and retention, • Ability to proactively take personal initiative in terms of planning, organising and balancing workflow commitments This role is London based. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities • Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance., • Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings., • Response to customer inquiries,resolution of issues,and provision of guidance on product usage.., • Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption., • Assistance with the development and execution of marketing materials for the product,such as brochures,presentations,and online content., • Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Join us as an Investment Advisor (IA) focusing on markets within Middle East, Africa and Asia. You will work in close partnership with Relationship Managers in Private Banking, serving as a specialist with a deep understanding of our investment offerings. In this role, you'll focus on direct interactions with affluent clients, building and nurturing both internal and external relationships to grow a portfolio of investment and discretionary clients. The IA is expected to stay informed on the latest regulatory requirements and compliance policies, ensuring strict adherence to all standards. Maintaining compliance and managing risk are essential aspects of this role, as we aim to protect the business from undue exposure. To succeed as an Investment Advisor, you should possess the following essential skills and qualifications: • Industry qualifications at FCA Level 6 and/or CFA, with the potential to pursue additional qualifications as required by business needs., • A deep, comprehensive understanding of our investment philosophy, including asset classes such as equities, bonds, alternatives, derivatives, and foreign exchange., • Experience within Middle East, African and Asian market., • Self-motivation and the ability to strategically plan and execute client acquisition and relationship-building efforts., • Relevant experience in the affluent investment industry at a level consistent with this role., • Excellent presentation skills to effectively communicate and showcase our investment offerings. This role is based in London. This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities • Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance., • Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings., • Response to customer inquiries,attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues,and provision of guidance on product usage.., • Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption., • Assistance with the development and execution of marketing materials for the product,such as pitch materials and client presentations., • Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Embark on a transformative journey as an Engineering Manager Production Network Engineering at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness describe an aspect of the team or role technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable colleagues, guests and partners. To be successful in this role as an Engineering Manager - Production Network Engineering, you should possess the following skillsets: • Extensive experience as an individual contributor and a leader of teams that design , build and operate network products across all 7 layers of the OSI stack from physical through to virtual. Specialist understanding of Layer 1 - 4 Protocols for example G.9802.1/WDM, Ethernet, VXLAN, TCP/IP, BGP, OSPF, IS-IS, Access Transport for example PON, xDSL, DOCSIS, FWA, Wireless Standards for example Wi-Fi, LTE, 5G, MEF Standards for example CE.3.0, LSO, Overlay IP/VPN technologies for example RFC2547bis, RFC7432, RFC8365/RFC9746, Software Defined Networking and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP, • Experience of virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI across Cloud Platforms (Public/Private/Hybrid) and uCPE Platforms (x86, aRM), including open networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus, • Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: • Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage, • Experience in Network Access control (NAC) and RADIUS based AAA for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking, • Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO). You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities • Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives., • Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget., • Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement., • Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge, and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. Put simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success, and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Global Transaction Banking Graduate Programme? 2-year rotational programme designed to give you depth and breadth of experience. The Global Transaction Banking graduate programme imparts understanding of payment products' importance in our Corporate Banking offering. You will innovate payment solutions for global companies, mastering end-to-end product management with risk controls. Completing the programme will equip you with solid corporate product knowledge for a Corporate Banking career. You will also collaborate with key stakeholders, including tech and service partners, offers insights into the bank. You will receive training, project involvement, and collaboration with industry leaders, building a network for career growth. There are a huge variety of roles, opportunities and career paths to explore at Transaction Banking. Our teams include people of all levels and experience. We have teams focusing on Technology, Digital, Customer Experience, Data, Specialist Sales, Liquidity, Coverage, Trade, Structuring, Operations and Control. Our roles range across the product lifecycle from deep technical specialists to client-facing relationship managers and experts in data, risk and operational rigour. Our Product Managers act like entrepreneurs running their own small business from beginning to end. This variety gives our people the agility, deep product knowledge and broad commercial understanding to develop their careers in any number of ways. We're committed to helping our people update and upgrade their skills as they grow with us. Global Transaction Banking Global Transaction Bankingserves a diverse range of clients, including mid-sized corporates, large corporates, financial institutions, and small and medium-sized enterprises (SMEs). These clients are organised based on their specific needs: mid-sized corporates are typically owner-managed and single-banked; large corporates are multi-banked and aligned by industry sectors; financial institutions include banks, payment service providers, and alternative finance companies; and SMEs range from small businesses to more sophisticated financial institution clients. We provide tailored solutions to meet the unique needs of each client segment, ensuring they receive the appropriate level of service and support. Barclays Transaction Banking is a perfect place to begin, and build, a long, varied and successful career in finance. You'll be exposed to an unrivalled depth and breadth of experience. You'll learn skills and gain product knowledge that prepare you for any role in our organisation. We are a wide ranging and diverse team of people across the UK, Europe, AsiaPac and the US. We have the strategy, leadership, and investment in place to grow our team significantly, upgrade our digital capabilities and drive global expansion. That's because we are seen by the business as one of Barclays' key opportunities for growth. With all this growth, there's also the opportunity to bring a truly global perspective to your career. That could mean managing a global team from your current location, creating products that are adapted for use around the world, or making an exciting international career move. The work we do touches every aspect of corporate and commercial banking. You'll also get a unique perspective on global commerce, seeing how financial solutions and working capital support every stage of the corporate value chain. You'll be interacting with, and learning from, colleagues from Investment Banking, Corporate Banking, sales, operations, technology, relationship management, compliance and legal teams. You'll be working closely with Transaction Banking experts who have years of experience and knowledge to share. You'll be understanding the needs of every size and type of client, across every industry. The relationships and networks you build with colleagues, clients and other financial institutions will be priceless. Throughout, you'll be growing our business and forging new ground, with the support of one of the world's leading corporate and investment banks. So you'll enjoy more exposure, access and influence, at an earlier stage, than most established Transaction Banking teams can offer. There are a whole range of roles to explore, and our commitment to growth means that you'll have opportunities to innovate, be an entrepreneur and develop your career on a global stage. There are always new products, sectors, markets and regulatory environments to explore. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree - in any area. Ideally, you'll have a can-do attitude and have analytical skills. You'll have some experience translating data, and be a good communicator. We value resourcefulness, teamwork, enthusiasm and an entrepreneurial spirit, all of which might be showcased through your involvement in extracurricular activities. For the graduate programme: Please be advised that the 2026 Global Transaction Banking Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, applicants for this position will need to have the legal right to work in the UK on a full time basis from August 2026 to August 2028. Following the graduate programme: Please note that the Global Transaction business area is currently deemed out of scope for sponsorship. Please be assured that we considered all factors very carefully, prior to making this decision. Accordingly, as it currently stands, you would not be eligible to receive a Skilled Worker Visa from Barclays at the end of the Graduate Programme if you obtain a role in this area. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the global transaction banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for transaction banking, participating in the development of payment solutions for global companies as well as end-to-end product management with risk controls., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for transaction banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedures appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Join us as an AI Conversational Designer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. Are you ready to lead a team at the forefront of Gen AI innovation? We're on the hunt for a 'customer obsessed' and forward-thinking Conversational Designer to helm our Conversational Assistant & AI function within the Digital Customer Experience team. This isn't just any job - it's a journey where you will be required to help shape and guide our organization! Imagine shaping the next generation of Gen AI-powered conversational solutions that redefine how we operate and overhaul the service we provide to millions of our customers and clients. You'll get to channel your visionary leadership, share your knowledge, develop our people, and drive our strategic agenda to create a vibrant, dynamic environment where creativity and cutting-edge technology come together and thrive. You'll also be collaborating with cross-functional teams to craft groundbreaking AI solutions and help set new standards. If you're excited by this challenge, speak to us! To be successful as an AI Conversational Designeryou should have experience with: • Extensive experience in Conversation design, • Cross functional communication and Influence, • Advanced NLP knowledge, • Data driven decision making Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities • Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping., • Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience., • Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products., • Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development., • Compliance to accessibility standards and guidelines to provide an inclusive experience for all users., • Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: • Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations., • Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management, • Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development., • Strong working knowledge of Site Reliability Engineering principles, • Experience in DevSecOps - knowledge of Product Operating Model, • Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization, • knowledge of authentication and biometric system design is highly desired. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities • Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence., • Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps., • Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives., • Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Senior Engineering Manager who expects more from their career. It's a chance to lead a high-impact group of engineers across two strategic pillars within our Infrastructure and Engineering organization - K8 Platform & Devops Joining our team, you'll work with world class and passionate people to own and shape the direction of a significant area of value, whilst operating across multiple domains, defining contexts & boundaries and articulating why behavior should live in each context. About this role? You will be responsible to lead teams that design and operate scalable, reliable and secure Infrastructure on both Google Cloud Platform and Microsoft Azure, while driving forward the architectural evolution and modernisation of our hosting platforms. You'll champion reliability, scalability, automation and innovation to ensure dunnhumby continues to deliver world-class infrastructure capabilities that empowers our product teams and support our strategic ambitions. The capabilities we require: • Define and evolve the Kubernetes platform strategy across GCP and Azure: Lead the hosting squad in shaping the technical roadmap, including cross-cluster connectivity, service mesh integration, and multi-tenant platform evolution, • Drive cost optimization and platform efficiency: Collaborate with FinOps and platform teams to implement node pool optimization strategies (e.g., N2D/E2 migration), improve workload placement, and reduce cloud spend through smarter autoscaling and resource tuning, • Oversee the evolution of our products on multi-tenant hosting platform across GCP and Azure, • Shape architectural decisions related to Kubernetes, Service meshes, API, etc., • Drive innovation initiatives, evaluating emerging technologies and integrating them into our roadmap, • Lead squad of developer tooling to ensure positive adoption of services across the board, • Observability strategy, including metrics, logging, tracing and alerting of our K8 environments, • Champion automation-first approaches to incident response, service recovery, and environment provisioning, • Collaborate with product and platform teams to embed hosting strategy and practices across the organisation, • Partner with Product, Security, Platform and wider stakeholders to ensure secure, optimised, and compliant architecture across K8 infrastructure, • Deep understanding of cloud-native infrastructure, preferably GCP and Azure, • Strong architectural background in scalable systems, IaC and Kubernetes, • Experience building or leading multi-tenant platforms and enabling platform-as-a-product strategies, • Proven experience in managing high-performing engineering teams in global environments, • Strong communicator and influencer, able to drive alignment across squads, domains and senior stakeholders, • Strategic mindset with ability to define technical roadmap aligned to business priorities What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Overview Digital Support Specialist - 13 Months Fixed-Term Contract The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset, supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities • Provide first- and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support., • Support external users of RSSB's public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting., • Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues., • Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams and Exchange, as well as internal and external digital platforms, in accordance with access control policies., • Package, test, and release new applications or system updates into production following approved deployment processes., • Provide technical support for meetings and events, including AV setups, hybrid meeting tools, and live-streaming technologies., • Manage and troubleshoot corporate devices (e.g., laptops, tablets, phones), deploying configurations and applications using Microsoft Intune or equivalent mobile device management (MDM) solutions., • Facilitate onboarding and offboarding processes, including device setup, user provisioning, and decommissioning or redeployment of IT assets., • Support asset lifecycle management, including maintenance and compliance with device policies and regulations., • Promote and implement best practices for device security, ensuring endpoint protection, data encryption, and policy compliance., • Identify trends and recurring issues in incidents and service requests to inform problem management processes and propose permanent solutions., • Maintain accurate records of IT incidents, service requests, and changes within the RSSB Service Desk platform, escalating issues as necessary and tracking to resolution., • Build and maintain collaborative relationships with external suppliers, vendors, and business owners to support service delivery., • Proactively monitor the performance and availability of business-critical applications, escalating issues as required under defined Service Level Agreements (SLAs)., • Collaborate with Digital and business teams to support project delivery, system rollouts, and service improvements., • Contribute to tender evaluations, technology assessments, and supplier onboarding to support the implementation of new digital solutions. Essential • Industry-recognised certifications or demonstrable experience in a relevant field (e.g. Computer Science, CompTIA, Microsoft certifications)., • Practical experience with the ITIL framework, particularly incident, problem, and change management., • Proven track record of providing first- and second-line application support and technical troubleshooting, including support for internal and external users., • Experience administering and supporting Microsoft 365 applications (Outlook, SharePoint, Teams, OneDrive), including user access, permissions, and configuration., • Experience with Entra ID (Azure Active Directory), including user provisioning and managing security groups., • Proficient in managing devices using Microsoft Intune or equivalent Mobile Device Management (MDM) tools., • Experience with hardware support and rebuilds (laptops, peripherals, AV equipment), including device commissioning and redeployment., • Experience supporting hybrid work environments, including AV and live-streaming solutions., • Familiarity with external-facing platforms or applications, providing support to users outside the organisation., • Ability to create and maintain technical documentation, as well as contribute to a shared knowledge base., • Communicates effectively and shares thoughts and ideas through methods appropriate to the audience., • Adapts and responds positively when embracing new opportunities, changing, and navigating uncertainty., • Actively contributes as part of a team and works towards achieving team goals and outcomes., • Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities., • Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals., • Can work collaboratively within an evolving industry, gaining stakeholder confidence through understanding their goals and motivations and demonstrating credibility as an expert., • Experience with Dynamics 365 support and integration with M365, where applicable. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.

Join us as a Financial Crime Business Oversight Compliance VP at Barclays, where you'll support the oversight and development of the financial crime systems and controls environment. The role will be multidisciplinary and support the activities of the Business Oversight Compliance function including supporting transformation programs with a focus on high-risk products, sectors and client types. To be successful as a Financial Crime Business Oversight Compliance VP, you should have experience with; • Implementing/providing oversight of best-in-class financial crime systems and controls, • providing financial crime oversight of complex businesses with differing risk profiles, • drafting guidance focussed on high-risk products, sectors and client types, • knowledge of Investment or Corporate Banking products, • ability to operate under pressure and adapt to changing priorities Some other highly valued skills may include; • Familiarity with regulatory expectations and compliance frameworks, • Working in a second line of defence or oversight function, • Experience in working on transformation programmes, • Strong industry connectivity, • Data-driven Location: London with 3 anchor days in the office Tuesdays, Wednesdays and Fridays. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Purpose of the role To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. Accountabilities • Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems, • Engage in "check and challenge" in relation to the execution of financial crime controls operated in the First Line of Defence; to ensure that activities and duties are carried out in full compliance with regulatory requirements, internal Barclays Policies and Standards, the Enterprise-Wide Risk Management Framework and aligned to the defined Risk Appetite Statement, • Support the development of a firm-wide approach to client and control-environment matters, ensuring consistent application across Group. This will require working with peers in the Financial Crime function in order to deliver the right outcomes for the Group, • Support financial crime transformation programs, including the development of guidance relating to anti-money laundering and counter terrorist financing (AML/CTF) for high risk customer types, sectors and industries, • Partner with key stakeholders to ensure financial crime initiatives are successfully tracked to deliverables, timeliness and expected outcomes, • Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Summer Internship Programme Overview Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate or final year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why the Investment Banking Summer Intern programme? As a Banking intern, you will be working with our Coverage and Mergers and Acquisition teams. Here, you'll come up with the answers to our clients' most strategic questions. Advising a broad range of corporate clients, you'll deliver holistic, structured solutions that help our clients deliver on their goals; whether that's through mergers and acquisitions, capital raising, structured solutions or risk management. As a Summer Analyst, you'll spend the summer learning the art and science behind executing a transaction. As a member of one of our industry, product or geographic groups, you'll work on live deals and deal proposals. You may also work on projects that include: • Financial analysis and modelling, • Valuation, • Industry research, • Client due diligence, • Developing written materials, including offering memoranda and new business presentations. Investment Banking at Barclays Barclays is one of the world's top-tier investment banks. We are one of the only non-US, full-service rivals to the biggest US investment banks. And being headquartered in Europe gives us a unique advantage. We think and act differently. From Hong Kong to Houston, and Tel Aviv to Tokyo, everyone at Barclays enjoys a real sense of purpose, because they work for a business that fosters innovation, champions sustainability, and deploys finance responsibly for the common good and the long term. We provide comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial institutions worldwide. We take an integrated approach to client coverage, providing access to bankers who have industry and geography specific expertise across all investment banking products. Who we're looking for To be considered for this programme, you must be in your penultimate or final year of your degree - in any discipline. Ideally you'll have a keen interest in business and finance and an a curiosity to learn. We value resourcefulness, teamwork, enthusiasm and an entrepreneurial spirit, all of which might be showcased through your involvement in extracurricular activities. The location for this role is indicated in the job title, and you will be based at that location. If you are accepted into our graduate programme, your base location will be the same as it was during your internship. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the investment banking division. Gain broad exposure to different types of clients, transactions and focus on specialist areas. Accountabilities • Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients, delivering holistic, structured solutions to deliver on client goals., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for investment banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation's products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK's largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buy s. We're looking for a talented Senior Client Partner who expects more from their career . This is a chance for someone to be part of building out and selling our media offering. Focusing on selling and planning to support Partner Clients, the Senior Client Partner has accountability for a client account, or set of accounts, and / or supports the Senior Manager, Media Sales on Strategic Partner Clients directly selling online and offline media solutions to some of the world's leading advertisers. Taking a consultative approach, your will be responsible for meeting and exceeding targets through offering media solutions across desktop, mobile, programmatic, CRM and stores to leading CPGs. You will be responsible for the delivery of quality work that meets the client's needs and addresses their business problems, driving revenue and long-term sustainable commercial growth. You will regularly be involved with pitches for new work, approaching these with both a customer first and commercial mindset. What you'll be working on • Create compelling advertising solutions, powered by first-party data across the retailer's media platform., • Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself to the highest standards., • Drive client vision with key stakeholders within a client's roster (Retailer teams, Brand, Digital, Loyalty, Shopper Marketing) to create deeper partnerships and opportunities., • As day-to-day account manager, working with Media Planning on the delivery of best-in-class responses to client briefs as well as driving best-in-class ways of working with the client., • Partnering with (Retailer's) Buyers within your category for a full understanding of category strategy, aligning with client plans., • Confidently pitch, presenting proposals/business cases to clients., • Collaborate with the cross functional teams within Tesco Media such as Strategy and Enablement teams to proactively provide thought leadership into your team's client accounts making sure relevant market trends affecting their business, and developments in the wider advertising and communications industry are included., • Continuously seek new revenue opportunities, manage your own sales pipeline & forecast to ensure ambitious quarterly and annual revenue targets are hit or exceeded., • Collaborate with colleagues in your team with a motivational attitude, always driving forwards and seeking growth opportunities., • Demonstrated ability to lead and own client relationships., • Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual targets., • Results-driven, self-motivated and highly goal-oriented in order to achieve ambitious targets., • Confident communicator and presenter, comfortable in fast-paced environments and changing situations., • A consultative style with the ability to understand clients' business needs and position solutions in a timely and personalised way., • Strong track record of high-level negotiation and successful internal and external relationship management., • Ability to work in a fast-moving company and be adaptable to change., • A breadth of sales/account management experience preferably in a retail environment., • A team player with the ability to collaborate with internal departments and teams. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

• Proven experience leading high-performing digital and social media teams to deliver innovative, data-driven content strategies and campaigns., • Deep understanding of the evolving digital ecosystem, including social platforms, content trends, and performance analytics., • Strong customer-centric mindset with a passion for creating engaging, value-driven digital experiences., • Excellent stakeholder engagement and leadership capabilities, with a track record of influencing at senior levels. To develop, implement, and manage digital marketing platform and channels, including the management of the website, social media channels and marketing technology platforms Accountabilities • Development and implementation of digital marketing strategies that aligns with the banks business objectives and are informed by market research, customer needs and competitive landscape., • Collaboration with cross-functional teams, including product marketing, communications, and IT, to ensure alignment of digital marketing efforts with overall business objectives., • Development of compelling and targeted content for various marketing channels, optimising of online content for search engines to improve organic search visibility and managing paid search campaigns for driving targeted traffic and conversion goals, as required., • Analysis of data to make informed decisions and optimize marketing strategies, use of data analytics tools to measure and report on the performance of marketing campaigns., • Management of marketing technology platforms, where applicable., • Management and updating of digital marketing platform and channels such as website and social media channels, as needed., • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.., • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives., • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function., • Escalates breaches of policies / procedure appropriately., • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence., • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate., • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives., • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives., • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations., • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area., • Negotiate with and influence stakeholders at a senior level both internally and externally., • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

*Please note you will need to be aged 16-18 on 1 September 2026 to be considered for this opportunity. Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The purpose of the Customer Information apprenticeship is to allow you to develop your knowledge, understanding and skills in a range of activities to deliver excellent Customer and Colleagues Information. Your main responsibilities will be: • Real-time Service Monitoring - Assisting in tracking train movements, identifying delays, and supporting operational decisions to maintain service reliability., • Communication - Create and maintain a communication platform which enables colleagues to access information/briefs with ease., • Customer Communication Assistance - Contributing to the delivery of accurate and timely passenger information via digital platforms, announcements, and direct communication channels., • Data Entry & Reporting - Maintaining operational logs, updating systems with real-time data, and supporting performance analysis ensuring data integrity (Accuracy, completeness and quality of data), • Co-ordination with stakeholders - Working alongside the Service Delivery and Control team, station staff, and maintenance teams to ensure seamless operations., • Compliance & Safety Adherence - Understanding and following railway regulations, safety protocols, and company policies, • Learning & Development - Engaging in structured training programs to develop technical, non-technical and operation expertise, • Processes & Systems - Support the creation of process documentation and maintain knowledge of in-house platforms ensuring the maintenance of processes when things change., • Training & Quality - Support in the delivery of Training & Quality processes to ensure feedback is captured and shared with respective line managers., • Good working knowledge of a range of IT systems and packages especially with Microsoft Word, Excel, Outlook, • Situational Awareness - Ability to monitor real-time train movements, anticipate disruptions, and respond effectively., • Problem-Solving & Decision-Making - Quick thinking to resolve operational challenges and minimize service impact., • Attention to Detail - Accuracy in logging incidents, updating systems, and ensuring compliance with safety regulations., • Resilience & Adaptability - Ability to remain calm under pressure and adjust to changing circumstances., • Regulatory Knowledge - Understanding railway safety protocols, operational procedures, and industry regulations., • A positive team player who has a 'can-do' attitude and shows initiative, • Ability to maintain a high level of confidentiality, • Ability to work collaboratively within a diverse team and treat all colleagues with dignity and respect., • Predicted or achieved Grade C/4 or above in English and Maths, or Level 2 Functional Skills., • A desire to pursue a career in the railway industry., • Flexibility - this apprenticeship may involve early or late shifts and travel to other areas on our network., • Excellent communication, with the ability to motivate and inspire a team., • Proactive and adaptable approach to problem-solving, with a keen eye for detail., • Willingness to undergo training and development to enhance skills and knowledge in the role. Basingstoke Campus, more commonly known as the ROC, is a state-of-the-art Operating Centre and training facility located a short walk from Basingstoke station. It is a shared facility with Network Rail and is the hub for all operations across the Wessex region. The office space and technology on site are modern with the added benefit of additional facilities including a gym & canteen. Working pattern Working an average of 37 hours per week over 5 days The Reward In return we offer a competitive salary and a variety of valuable benefits, including: • Free duty and leisure travel on SWR services for employees, • Free leisure travel for spouse/partner and dependants (criteria dependent), • 75% discount on many other train operating companies, • Full training and support with development We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Join us as a Senior Software Engineer for CIAM at Barclays, where you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: • Strong hands-on IAM engineer background with broad expertise across the IAM domain, including tooling, products, protocols, taxonomy, identity management, authentication, authorization and identity federation., • Expertise with single sign on, OAuth2, OIDC, PKI, PSD2 SCA knowledge and possession based authentication. ForgeRock developer experience with PingGateway, PingAM, PingIDM and PingDS, including JavaScript coding of PingGateway scripted routes, and PingAM authentication tree nodes, • Strong hands-on coding across either JavaScript or Java, and you must be comfortable in designing extensible IAM APIs for seamless integration with external and internal applications., • Experience in implementing PingGateway single-sign-on routes, dynamic proxies and filter chains, or implementing PingIDM based data links This role will be based out of our London office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities • Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance., • Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives., • Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing., • Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth., • Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes. Investment

As aSenior Marketing Manager - Customer Lifecycle Management, you will lead the development, execution, and continuous optimisation of cross-channel marketing programmes that support Barclays' Customer Lifecycle Management (CLM) strategy. This role is responsible for delivering high-impact, data-driven campaigns across digital and offline channels, with a focus on engagement, cross-sell, retention, and needs-based communications. You will bring deep expertise in CLM, strong leadership in media and agency management, and a proven ability to drive agile, iterative improvements to marketing performance - leveraging advanced mar-tech and data platforms to deliver measurable outcomes. A key part of this role is driving the adoption and strategic integration of Barclays'Customer Data Platform (CDP). You will harness the CDP to enable hyper-personalised, real-time engagement at scale, including the use of GenAI content creation tools to unlock greater personalisation. You will also play a leading role in transitioning BUK Marketing from campaign-based communications to omni-channel, journey-based programmes, working closely with data planners and analysts to deliver advanced decisioning frameworks and insight-led, continually optimised customer journeys. Tobesuccessfulasa Senior Marketing Manager - Customer Lifecycle Management,youshouldhaveexperiencewith • Proven experience in planning, developing and executing world-class, data-driven communication programmes across multiple channels, touchpoints, and customer segments., • Deep specialism inCustomer Lifecycle Management, with a track record of driving measurable uplifts in customer lifetime value, product holding depth, spend engagement, and digital adoption., • Hands-on experience working withCustomer Data Platforms (CDPs)anddecisioning platforms, including journey orchestration and signal-based targeting., • High level of data literacy and experience collaborating with data planners to design and optimise customer journeys., • Experience in developing and executing marketing strategies across media, direct, and owned channels-including in-app marketing., • Capability in performance optimisation through continuous refinement of communication programmes. Someotherhighlyvaluedskillsmayinclude • Experience working within regulated or service-based industries such as banking, utilities, or telecommunications., • Knowledge ofGenerative AItechnologies to enhance marketing performance and media strategies., • Good understanding of regulatory frameworks and compliance in marketing and customer communications., • A well-established track record in optimising performance across paid media channels with proven commercial results., • Experience operating within an agile marketing model, using sprint-based planning, test-and-learn cycles, and continuous optimisation to improve campaign effectiveness. You may be assessed on key critical skills relevant to success in the role, including risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, alongside job-specific technical capabilities. This role can be based inLondon (1CP)orNorthampton. Purpose of the role To develop and implement marketing strategies to promote brand, products, and services across various markets Accountabilities • Development and implementation of marketing strategies and delivery that aligns with the banks business objectives and are informed by market research, customer needs and competitive landscape., • Collaboration with product development, sales, and other departments to align marketing efforts with overall business objectives, to achieve specific, well defined outcomes, as needed., • Development of compelling and targeted content for various marketing channels, including print, media and related collateral, if needed., • Analysis of data to make informed decisions and optimize marketing strategies, use of data analytics tools to measure and report on the performance of marketing campaigns., • Management of the marketing budget, allocating resources to maximise ROI., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Director of Platform Engineering to spearhead dunnhumby's transition to a platform centric approach and lead our efforts in building a world-class platform engineering enablement ecosystem. This role will focus on creating a platform that empowers products, fosters innovation, and delivers exceptional user interactions delivering robust internal developer platform (IDP) capabilities, strengthening CI/CD pipelines, enabling on-demand environments, and scaling platform foundations such as observability, security, and FinOps - while adhering to best practices in DevOps and modern software delivery What we expect from you • Drive the development of a comprehensive IDP (e.g., based on Backstage) with self-service capabilities, reusable templates, and golden paths to improve discoverability, standardization, and onboarding through the platform., • Lead the design and scaling of CI/CD pipelines that incorporate GitOps principles using tools like ArgoCD, Octopus Deploy, and GitHub Actions., • Enable progressive delivery via feature flags, canary deployments, and automated rollback mechanisms., • Promote best-in-class DevSecOps practices, integrating quality and security checks seamlessly into pipelines., • Build out on-demand environments for development, QA, and staging through Infrastructure-as-Code and container orchestration., • Support multi-tenancy and environment rationalization to reduce duplication and inefficiency., • Define and implement observability standards, including logging, metrics, tracing, and alerting., • Use tools like New Relic, Prometheus, and Grafana, alongside building custom instrumentation for key platform services., • Drive incident readiness and operational resilience by enabling actionable monitoring and alerting., • Drive cloud cost visibility and optimization efforts across engineering through dashboards, tagging standards, and automation., • Partner with stakeholders to embed FinOps principles in engineering decisions and build accountability into platform usage., • Establish a systematic measurement framework for platform adoption, developer experience, and operational performance., • Define and track KPIs like lead time for change, deployment frequency, MTTR, platform usage, and self-service success rates., • Build measurement into platform tooling for continuous feedback loops., • Extensive experience in software development, platform engineering with strong leadership exposure, • Demonstrated leadership in managing senior engineers and driving cross-team initiatives, • Deep experience in CI/CD, GitOps, and DevOps workflows using ArgoCD, Octopus, GitHub Actions or similar tools., • Proven success in building and operating developer platforms and enablement frameworks., • Experience with cloud-native technologies, Kubernetes, and Infrastructure as Code (Terraform, Helm, etc.)., • Strong understanding of observability tooling (especially New Relic, Prometheus, Grafana) and incident response best practices., • Familiarity with FinOps, platform cost tracking, and infrastructure efficiency techniques., • Excellent communication, leadership, and stakeholder management skills., • Attract, hire, and develop talented platform engineers with expertise in design, development, and security. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco's Retail Media team is redefining how brands engage with customers by combining rich data, digital innovation, and customer-centric thinking. As a User Research Manager, you will sit at the intersection of customer experience and advertiser success-ensuring that both audiences are deeply understood and thoughtfully represented in our product development. In this role, you'll lead research efforts across our B2B self-serve platform, which enables advertisers to plan, book, and manage their campaigns with ease and efficiency. At the same time, you'll advocate for the end customer, ensuring that the advertising experience remains relevant, respectful, and value-driven. Your insights will directly influence product strategy, design decisions, and the overall effectiveness of our retail media offerings-helping Tesco deliver better outcomes for shoppers and brands alike. What you'll be working on You'll be leading a team of User Researchers working across a portfolio of products to ensure our organisation understands who our users are - their behaviours, motivations and needs to enable impactful design decisions. You will provide guidance, mentorship, and support ensuring the team's success in developing insights and creating impactful user experiences. Experienced in ResearchOps you will scale quantitative and qualitative research practices across product delivery and advocate for the importance of user-centered design within the organisation, educating stakeholders on its value in delivering a positive user experience and sharing best practices. Key accountabilities • Lead and inspire a high-performing user research team working across the experience ecosystem., • Develop and implement effective research strategies aligning research efforts with organisational goals, identifying research priorities, selecting appropriate methodologies based on needs., • Manage research projects including planning, budgeting, recruiting participants, conducting research sessions and data analysis., • Democratize research data and insights across the organisation., • Own and evolve personas as strategic artefacts., • Communicate research insights to stakeholders in a way that is actionable and impactful., • Measure, monitor and manage customer satisfaction and usability of the product experience., • Provide mentorship, guidance, and development opportunities to team members., • Foster a creative and innovative work environment., • Drive continuous improvement on team processes aiding collaboration and workflow efficiency., • Champion the value of user research, advocating for and educating stakeholders on the importance of research in informing design decisions and driving business success., • Stay updated on industry trends and incorporate fresh ideas into research and design practices., • Evaluate and implement tools and technologies that enhance the user research process., • Ensure ethical and responsible management of user data in research activities (e.g. privacy, consent, data security) What we expect from you, • Preferably a degree in Human Computer Interaction, Psychology, Social Science, or a related field., • Seasoned experience in user research or UX design field., • Excellent leadership and communication skills., • Experience building and leading research or design teams., • Proven success leading user research or service design for shipped products., • Strong understanding of user-centered design principles., • Experience conducting user research, usability testing, and incorporating user feedback into the design process., • Ability to articulate design decisions and strategies to both design and non-design stakeholders., • Ability to think strategically about design in the context of business goals and company strategy., • Understanding of business metrics and key performance indicators (KPIs), • Working with iterative, agile delivery methodologies., • Experience in bridging communication gaps between design and other departments., • Familiarity with industry-standard design tools and technologies., • Managing vendors and defining statements of work. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Join us as an IFC Trade and Working Capital Originator where you'll play a key role in delivering income and balance sheet growth across the Insurance, Funds and Captives sector, with a particular focus on Captive clients. You'll originate and execute Trade & Working Capital solutions across the full product set, including guarantees, indemnities, trade loans and receivables discounting. Acting as lead originator for a defined client portfolio, you'll drive business development initiatives in close collaboration with Coverage and product partners. The role offers the opportunity to work with some of Barclays' most significant global clients while building trusted relationships with a wide range of internal and external stakeholders. This is an exciting chance to combine origination expertise with the opportunity to influence growth and shape outcomes across a high-profile client base. Essential Skills / Basic Qualifications: • Trade and Working Capital origination experience with large international clients, Financial Institutions exposure (Insurance companies, Funds, Captives) is desirable but not essential., • Strong knowledge of Trade and Working Capital products, related legal documentation, and working capital structures., • Proven background in Corporate Banking Coverage and/or Product, with the ability to navigate complex global client relationships and transactions., • Demonstrated entrepreneurial drive with a track record of new business development and successful deal origination., • Excellent communication, negotiation, and interpersonal skills, with the ability to influence and build trusted relationships., • Strong research, analytical, and presentation skills with attention to detail., • Proficiency in MS Office applications (Word, Excel, PowerPoint). Desired Skills / Preferred Qualifications • Flexibility, adaptability, and resilience in a fast-paced environment., • Strong attention to detail combined with business awareness and sound judgment., • Proactive approach with initiative, determination, and confidence to drive outcomes., • Commitment to self-development and continuous learning., • Excellent communication skills with enthusiasm and high levels of drive. You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To generate revenue and promote the bank's diverse Trade & Working Capital product and service offerings to various customer segments. Accountabilities • Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies., • Creation of detailed profiles for target customer segments, outlining their requirements, needs, and pain points to tailor sales approaches and product recommendations., • Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges., • Understanding of the features, benefits, risks, and compliance requirements of various Trade & Working Capital products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs., • Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank., • Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.