Customer Service jobs in United KingdomFull-time

Account Manager – IT Managed Services (MSP) Location: UK (Hybrid working available)Industry: Managed IT Services / Technology Salary: £50,000 + £30,000 OTE An award-winning Managed Service Provider (MSP) is looking for an Account Manager to join its growing client success team. Supporting a portfolio of established clients, you will act as a trusted advisor, ensuring strong relationships, high service satisfaction, and identifying opportunities for growth. This role is ideal for someone with B2B account management experience, ideally within the IT or MSP sector, who enjoys working closely with clients and helping them maximise the value of their technology solutions. The Role * Build and maintain strong relationships with key client stakeholders * Act as the primary point of contact and advocate for client needs * Understand client requirements and recommend appropriate IT solutions * Manage contract renewals and protect recurring revenue streams * Identify cross-sell and upsell opportunities across the service portfolio * Conduct regular client reviews and strategic account planning * Work closely with internal technical and delivery teams to ensure excellent service delivery * Support clients with cyber security best practices including Cyber Essentials guidance * Collaborate with marketing and internal teams on client communications and updates Key Skills & Experience * Experience in B2B Account Management or Client Services * Ideally experience working in an IT Managed Service Provider (MSP) environment * Strong communication and relationship-building skills * Commercially aware with confidence discussing pricing and contracts * Ability to manage multiple client relationships and priorities * Proactive and client-focused with a strong customer service mindset * Familiarity with IT services, infrastructure, or managed support environments What’s on Offer * Opportunity to join a growing MSP with ambitious expansion plans * Work with a wide range of clients across different industries * Supportive team environment with strong collaboration across departments * Ongoing training and development opportunities * Clear progression within a growing technology services business The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Title - Property Management Accounts System - Helpdesk Analyst Location - London £40k - £45k Plus bonus The role: Provide quality support for for our property asset management system whilst continually strive to improve customer relations, customer satisfaction, and focus on customer needs. Duties • Provide clients with application support by guiding them through problem- solving steps and when necessary, utilising remote desktop support tools to resolve issues., • Accurately record incoming telephone calls or emails as Helpdesk calls ensuring that each issue is properly tracked, categorised and prioritised, • Manage and prioritise support tickets based on urgency and impact., • Collaborate with all other teams within the Company to escalate and resolve complex technical issues, ensuring that our customers receive timely and effective support., • Ensure the protection of the company interests through the appropriate use of formal communication with customers and suppliers., • Complete other appropriate ad-hoc duties assigned by the Helpdesk Manager Requirements • An acceptable level of Property management and accounting knowledge to be credible with any member of staff or customer with regards to relevant business issues., • Anticipate and understand customer needs., • Awareness of all relevant issues and their priorities., • Solid planning, scheduling, monitoring and reporting skills, • Proficiency in Microsoft Office Suite., • An understanding of Microsoft SQL Server Why should you work for this company? • A great opportunity for a Property Accountant seeking a more technical role, • Casual dress code!, • Enhanced benefits available Interview process: • Two stage process, • 1st stage on Teams/Zoom, • 2nd stage held face to face in the office If you would like further information on this opportunity please apply online with your updated CV.

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

Water Hygiene Account ManagerSouth East England£35,000 - £45,000 + Car Allowance + Commission + Bonus (OTE £60K+) My client is seeking an experienced Water Hygiene Account Manager to join their growing service division in the South East. This is a fantastic opportunity for a driven Water Hygiene Account Manager to join an established organisation and play a key role in managing client relationships while developing new business opportunities. As a Water Hygiene Account Manager, you will play an important role in both account development and new business generation, ensuring high levels of customer satisfaction and compliance. The Role • Manage and develop a portfolio of key accounts within the water hygiene sector, • Identify and secure new business opportunities to grow revenue, • Build and maintain strong client relationships across the South East, • Ensure services are delivered in line with water hygiene legislation and compliance standards, • Provide technical advice on water hygiene and treatment solutions, • Prepare proposals, quotations, and reports to a high professional standard, • Work closely with internal technical and operations teams to ensure smooth service delivery, • Maintain accurate records of sales activity and client communicationPackage & Benefits, • £35,000 - £45,000 basic salary, • Car allowance, • Commission with OTE £60K+, • Annual bonus, • Pension and private healthcare, • Employee Owned Trust profit share, • 22 days holiday + bank holidays, • Laptop, phone, and career progression opportunitiesRequirements, • Previous experience as a Water Hygiene Account Manager or similar role, • Background in water hygiene, water treatment, or facilities management, • Strong understanding of water hygiene regulations and Legionella compliance, • Excellent communication and relationship-building skills, • Experience using CRM systems

Position: Funeral Service Specialist Location: Frederick W Paine - Portsmouth Road, Long Ditton Job Type: Full-time, permanent - 38.33 hours per week Salary: £29,279.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine - Portsmouth Road as a Funeral Service Specialist (Level One). You'll be the first... ZIPC1_UKTJ

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales & Account Manager (Sales Negotiator). This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. Job Role: • We are looking for a dri... ZIPC1_UKTJ

Employer Account Manager Location: Hammersmith Salary: £31,930 Ingeus are currently looking for an Employer Account Manager to establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area. As our Employer Account Manager, you will manage and establish employer relationships and support ... ZIPC1_UKTJ

Technical Account Manager - London & Surrounding | Construction-based Technical Account Manager role in London managing £60m pipeline, tender opportunities, key accounts and structured new equipment sales. The Company Join a global manufacturer and market leader within the construction and façade access sector, supplying specialist access systems to major contractors across the UK. With a stron... ZIPC1_UKTJ

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, permanent £30,000 - £32,000 oer annum We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within t... ZIPC1_UKTJ

Are you an ACA or ACCA qualified Audit, Accounts & Tax Manager / General Practice Manager with strong experience of mainly audit, but also accounts and tax assignments, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new general practice role split between audit assignments (50%) and statutory accounts preparations, tax returns as well as advisory based pr... ZIPC1_UKTJ

£85k earning - Fire Alarm Account Manager/ Surveyor/ Sales Engineer • Warm business, Be a Key Account Manager - Home Based in South East for London area - MUST have Fire alarm experience quoting. surveying, advising, etc Progress into from Fire alarm background or get a warm sales role if you sell or Account Manage already (and are technical with Fire Alarms/ BS5839 knowledge and like helping Fire c... ZIPC1_UKTJ

Role Purpose This role is responsible for managing all aspects of operational delivery and client relationships for a portfolio of client locations. You will have full responsibility for any Facilities & Workplace services, your clients’ satisfaction and service experience, and the commercial performance of each location and your team. Supported by a strong team, you will take a leading role in the contract’s success, including but not limited to; client engagement at a more senior level, supplier relationship management, owning all escalations and agreed reporting and action plans. Responsible for the line management of others, you will see that all services are delivered to your clients’ agreed specification. You also look beyond this to drive all opportunities to demonstrate Instant as a best in class, complete property solution. Key responsibilities • Direct Line management of Account Managers/ community managers under your remit., • Ensure team have clear monitored objectives and complete all L&D as directed and on time., • Management of HR, including holiday cover and resilience including appropriate handovers are completed, • Succession planning and cross training., • Accountable to ensure all hard & soft Facilities services are delivered to specification and planned/reactive activities meet SLAs and agreed process, cost & reporting requirements. Make interventions as required., • Create excellent relationships with outsourced or client’s suppliers, driving performance, communication and motivation, despite the challenges which will arise in a commercial portfolio., • Proactively address service issues, complaints/escalations or failed visits, including agreeing and overseeing that action plans are delivered. Take ownership for improving processes and their resilience to prevent repeated service issues occurring., • Be forward thinking and look for ways to improve the working environment via ongoing visits and remote engagement. Act on all feedback & observations., • Monitor landlord services & third party/tenant relationships; ensure service charge obligations are met., • Proactively seek to improve the working environment via ongoing visits and remote engagement. Act on all feedback, • Ensure adherence to all regulatory Compliance and H&S requirements. Attending monthly and quarterly calls with supply chain as assigned., • Accountable for overseeing the successful Mobilisation and demobilisation activities for new and terminating client sites, on time., • Building good working relationships and open communication with Solutions Delivery, Property teams to drive successful outcomes., • Monthly reporting requirements will differ client to client but ensure Power BI reports are accurate, client recipients are correct, and the client understands how to navigate the data., • Determine and build a framework for client reporting requirements for anything that sits outside of data provided in Power BI pack., • Internal liaison with Instant Account Director – monthly. Diarise calls to provide meaningful updates, • Attend and prepare for any QBR's as instructed by the Account Director/ Ops Director (where applicable), • Accountable for responding to any negative feedback from CSAT surveys along with responsible person (as per CSAT process) and preparing improvement plan, • Act as Escalation point, • Incident management support, • Build consistency of delivery across client portfolio, • Accountable for site compliance across the client portfolio, • Accountable for projects/additional works and correct rechargingBackground and experience, • Superior client relationship management skills, with an awareness of Account Management principles., • Significant and demonstrable hard & soft Facilities Management experience essential. Working technical knowledge expected. IWFM qualification highly desirable., • Experience in managing effective and positive relationships with outsourced suppliers, Helpdesk etc., • Good working knowledge of H&S in the workplace is essential. IOSH or NEBOSHH, • essential, • Previous incident management experience/responsibility would be advantageous., • Experience of creating operational reports for external stakeholdersKey skills and competencies, • You are passionate about results but also how they are achieved: You possess Change Management & Continuous improvement skills, to help you scrutinise processes, identify & implement changes, seek feedback and improve long-term resilience., • Excellent relationship building skills, with the ability to challenge, influence and give advice to clients., • You are able to create positive working relationships at all levels with internal and external parties., • You are proactive, flexible and hands on. Your problem-solving abilities inspire confidence & trust., • You can be depended on in an emergency, keeping a cool head to coordinate an incident response., • You will be open to travel and flexible to changing priorities. You are able to manage multiple tasks and prioritise workload effectively, particularly across multiple locations, • You take ownership for your output, results and client feedback, • Good commercial acumen. You will be required to take ownership of financial matters for your clients., • Engaging personality, with confidence in your abilities but a willingness to learn & improveMeasures of success, • Client satisfaction/feedback, • Statutory compliance and remedial scores (Managing planned and reactive work on your portfolio within SLAs/KPI’s), • P&L commercial management Driving: This role will require you to have a clean driving license and insure your own vehicle for business purposes. Your vehicle must be road worthy serviced to manufacturers guidelines. Parking costs will be reimbursed, and business mileage will be paid in line with the company expenses policy.

Accounts Manager - Legal Your new role You will be joining a well‑established and reputable law firm. This is an excellent opportunity to take ownership of a key function within a stable, supportive environment. This is an office-based role in Central London. What you'll need to succeed As the Accounts Manager, you will oversee the day‑to‑day running of the firm’s finance function within a small to medium‑sized legal practice. You will work closely with senior stakeholders and play a crucial part in maintaining financial integrity, supporting audits, and ensuring adherence to regulatory requirements. • Producing monthly management accounts and financial reports for senior leadership, • Supporting budgeting, forecasting, and ongoing financial performance monitoring, • Ensuring full compliance with SRA Accounts Rules, including oversight of client and office accounts, • Managing all legal cashiering duties, reconciliations, and payment processing, • Preparing audit documentation and liaising with external auditors, • Supporting financial compliance, risk monitoring, and AML-related processes, • Overseeing the firm’s accounting system and providing user support, • Supervising accounts staff and ensuring effective workflow management What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4737259

Qualified ACCA or ACA Audit and Accounts Senior job opportunity based in Woodford Green We are delighted to be working with a well-established accountancy firm who are seeking a qualified Audit & Accounts Manager to join their team. This is a fantastic opportunity for someone who enjoys a mix of audit and accounts work, and wants to work with a broad and interesting portfolio of clients in a supportive environment. You will lead audits from planning through to completion, acting as the main client contact. Prepare statutory accounts and manage a varied portfolio of clients, predominantly owner-managed businesses. Review and support junior team members where required. Provide practical, hands-on advice and build lasting client relationships. You will be ACA / ACCA qualified equipped with a strong background in both audit and accounts preparation. Exposure to a wide range of industries. The opportunity to take ownership and progress your career in a collaborative environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4722219

Full time temporary 3 months + Visitor Services Assistant Your new company Working for an environmental company based in the beautiful Haldon Forest in Exeter. This role is temporary to start on Monday 23rd March. Hours of work are Sunday - Thursday 9am - 5pm with 1 hour for lunch. Rate of pay is £12.70 per hour. Your new role This Visitor Services Assistant role will promote enjoyable visits to our sites by ensuring a clean, safe and welcoming environment for visitors. There will be a focus on customer service, to include: providing a visitor welcome and dealing with customer enquiries. Health and Safety will be a priority with minor maintenance works being undertaken. • Provide over the phone and online customer service, responding to enquires and bookings in a timely manner, seeking guidance where appropriate, • Monitor P&D machines to ensure they are fully working, • Provide face to face customer service at peak times giving advice and information to visitors as well as selling Memberships and leaflets, • Carry out facility checks and ensure that defects are properly recorded and rectified in a timely manner., • Assist in the maintenance of recreation facilities including, but not limited to, litter picking, bin emptying, dealing with fly tipping, replenishing toilet consumables, installation and maintenance of signs., • Toilet cleaning may occasionally be required., • Respond quickly to unexpected incidents (lost children, cycle accidents, antisocial behaviour...) providing assistance and support to emergency services when required., • Previous experience in a customer facing role delivering quality services to a diverse customer base., • Excellent communication skills, • Excellent team working skills., • Competence in the use of MS Office applications., • Valid driving license - due to the location there is no public buses on this route.Desirable:, • A good understanding of relevant health and safety best practice., • Relevant experience of working within practical management and maintenance of a parks and/or a countryside environment. What you'll get in return Free parking on site Weekly pay Pension contribution Holiday allowance - accrue as you work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4776599

Technical Accounting Manager - Insurance - London (Hybrid) - £110,000 - £125,000 Your new company A dynamic and forward-thinking insurance group is seeking a Technical Accounting Manager to join its London-based finance team. This is a pivotal role focused on embedding key reporting changes, providing technical and commercial guidance, and ensuring compliance with evolving accounting standards in a complex reporting environment. You’ll be instrumental in driving continuous improvement across reporting processes, maintaining robust controls, and supporting statutory and regulatory deliverables. Your new role Key Responsibilities • Lead technical reviews of statutory and regulatory reporting (Annual Reports, Solvency II, Lloyd’s, NAIC, etc.), • Ensure compliance with UK GAAP, US GAAP, IFRS, Lloyd’s, and Solvency II, • Produce technical accounting papers and evaluate the financial reporting impacts of significant transactions, • Act as the primary finance contact for projects and change initiatives, • Prepare and review Board and Audit Committee papers, • Support financial statement disclosures and complex journal entries, • Provide quarterly training and respond to regulator queries, • ACA / ACCA / CIMA qualified (or equivalent), • Strong technical knowledge of UK GAAP, US GAAP, IFRS, Lloyd’s, and Solvency II, • Proficiency in Microsoft Excel and handling complex data sets, • Excellent communication and stakeholder management skills, • Analytical mindset with strong reconciliation abilities, • Proven ability to meet deadlines and solve problems independently If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4710174

Why Southwark? Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today. What You'll Be Doing To provide advice and assistance to customers attending the Council’s Homesearch Centre and ensure that they receive the help they require at the earliest opportunity. To administer appointments for all services where clients require additional assistance after being provided with the right advice required. To provide a daily telephone advice service on behalf of Housing Solutions Service for customers with housing related problems including those at risk of homelessness providing them with comprehensive advice to resolve their query or to enable them to access services, including making appointments and signposting them to other services To undertake interviews with all homelessness customers on a face to ace basis and to ensure the personalised plans and outcomes of the homelessness prevention and relief interview work is communicated to customers clearly and to support vulnerable customers to access alternative accommodation in the private rented sector, and affordable housing sector. To assess the customers housing needs in accordance with the Homelessness Act 2017. A high percentage of customers presenting as homeless will be vulnerable and it is essential to assess the customers needs accurately in accordance with the Care Act 2014, the Children’s Act 1989 and all relevant housing legislation, To conduct pre-assessment/filtering interviews enabling clients to access the advice and assistance suitable to them at the earliest opportunity. To provide a face to face interviews and telephone advice service to customers seeking housing and homelessness advice, preventing homelessness, making appointments as necessary and signposting them to relevant services. What We're Looking For You’ll be calm, approachable and confident dealing with people in difficult circumstances. You’ll be able to balance empathy with sound judgement, and thrive in a fast-paced, high-volume service environment. You’ll bring: • Knowledge of inner-city housing issues and homelessness., • Strong understanding of housing and homelessness legislation, including the Housing Acts, Homelessness Reduction Act 2017, Care Act and Children’s Act., • Knowledge of benefits, services and support available to people experiencing housing problems., • Experience of working with the public and providing advice and support., • Strong negotiation, communication and problem-solving skills., • The ability to record information accurately and produce clear written correspondence and reports., • Confidence using IT systems, including word processing, spreadsheets and databases. Recruitment TimelineClosing Date: 22/03/2026 Shortlisting Date: 26/03/2026 Interview Date: 02/04/2026 Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care or have previously been in care. Working for Southwark Council – Southwark Attachments • Please Click Here For the Job Description and Person Specification

Accounts Manager – Law Firm | Lead finance ops & ensure SRA compliance | Apply now for details Your new company I am working with an ambitious, growing law firm who are looking to bring on an experienced accounts manager to oversee the day-to-day operations of the finance department, ensuring compliance with Solicitors Regulation Authority (SRA) Accounts Rules, managing a small team, and supporting strategic financial planning. This role will be reporting directly to the Finance Director and will play a pivotal part of the business. Your new role The Accounts Manager will oversee the day-to-day operations of the finance department, ensuring compliance with Solicitors Regulation Authority (SRA) Accounts Rules, managing a small team, and supporting strategic financial planning. This is a hands-on role requiring strong technical expertise, leadership, and a proactive approach to process improvement. • Team Management:, • Lead and develop the finance team (Legal Cashiers, AP/AR staff)., • Conduct regular performance reviews and training., • Financial Operations:, • Oversee all aspects of accounts payable, accounts receivable, billing, and bank reconciliations., • Ensure accurate and timely posting of financial transactions., • Compliance & Controls:, • Ensure full compliance with SRA Accounts Rules and other relevant regulations., • Maintain internal controls and support audit processes., • Reporting & Analysis:, • Prepare monthly management accounts and financial reports., • Assist with budgeting, forecasting, and variance analysis., • Systems & Process Improvement:, • Work with IT and finance teams to improve financial systems and reporting tools., • Identify and implement process efficiencies., • Stakeholder Engagement:, • Liaise with Partners, Department Heads, and external auditors., • Experience working within a law firm or legal services business., • Experience of overseeing a team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4735241

Technical Accounting Manager - Listed Media - £80,000 to £90,000 + bonus Your new company A Global Media Group is looking for a Technical Accountant to join its high‑performing Group Finance function. This is a fantastic opportunity to step into a role with real ownership, acting as the in‑house expert on revenue recognition and supporting wider group reporting across a complex international organisation. Reporting to the Head of Group Reporting, you’ll play a key role in interpreting accounting standards, strengthening compliance across the group, and partnering with finance teams worldwide. Your New Role • Own IFRS 15: Review complex client contracts, pin down performance obligations, and ensure revenue is recognised accurately and on time., • Write technical papers: Produce clear memos, journals and support for new and existing revenue arrangements., • Drive month‑end accuracy: Deliver high‑quality revenue and balance sheet entries across monthly, quarterly and annual closes., • Be the go-to expert: Guide finance teams and auditors with clear, confident technical advice., • Strengthen controls: Improve and embed IFRS 15 processes and controls across the group., • Support wider reporting: Contribute to IFRS 16, IFRS 2 and help lead the group’s rollout of IFRS 18. What You'll Need to Succeed: • ACA qualified, ideally from a top audit firm., • Strong technical accounting skills, especially IFRS 15 (IFRS 16/IFRS 2 is a plus)., • Experience in the media, digital, consulting or tech sectors is highly valuable., • Sharp analytical skills and strong Excel., • Clear communicator who can explain technical issues simply., • Detail‑driven, proactive and calm under deadlines., • UK right to work required. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4775227

Technical Accounting Manager / Senior Manager - Fixed Term Contract - Professional Services Firm in London Your new company A market leading top 20 professional services firm in London is seeking a Financial Reporting Manager to join the team on a fixed-term contract. The firm has an extensive international presence with over 400 offices spanning over 100 countries and works with a number of clients from SMEs through to large multinational corporations. The firm provides a full range of accountancy, audit, tax and advisory services to its clients and prides itself on providing an exceptional service to all its clients. Your new role In your new role as a Financial Reporting Manager, you will be responsible for conducting complex and technical reviews of financial statements and annual reports for a number of local and international clients across the portfolio. The role also involves researching, drafting, and responding to technical queries on accounting matters, including IFRS, UK GAAP, UK company law, and corporate reporting. In addition, you will provide technical support and advice to partners and staff across the Firm. Another key element of the role is to assist in developing and issuing guidance notes to the team and partners, maintain the firm's technical content and reviewing training materials. What you'll need to succeed To succeed in this position, you will hold a professional accountancy qualification (ACA, ACCA or equivalent) with an excellent technical understanding of local and international accounting standards. What you'll get in return In return, you will receive a competitive salary along with benefits. The firm offers hybrid working 3 days in the office 2 working from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4758778

Duty Manager - London Romford Town Centre Premier Inn. Come and be a Duty Manager at London Romford Town Centre Premier Inn. Join our team at London Romford Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team tha

Permanent – Full Time 40 hours 8am – 17:00 Mon-Fri On site – This role is an office-based position. We are looking to recruit a Customer Service Planner to join our team at our Goldney Road hub, Maida Vale. About the Role Joining our team, you will be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you will actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates must have strong planning and scheduling skills, ideally obtained within a Social Housing or Contractor repairs environment. You will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. Along with excellent customer service skills, you will have previous experience dealing with high volumes of calls and customer repair related enquiries. Benefits · 26 Days Holiday & Bank Hols · Enhanced Pension Plan · Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) · Life Assurance & Accident Cover · Share Save · Enhanced Maternity & Paternity Pay · Work Perks Discounts & Vouchers · Buy & Sell Holiday · Flexible Working & Flexible Bank Holidays · Cycle to Work · Volunteering (2 days paid) · Learning & Development Opportunities · Extensive Wellbeing Support, including EAP. · Loyalty & Values Awards · Funded Professional Subscription · Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services, and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Job description • Desk-Based Account Manager ( based in North London ), • Please only apply if you have a strong sales background min 2 years and Telecoms would be preferable £28,000-£32000 Base + Comms + Pension Main focus: Managing and growing existing customer accounts remotely (phone/email/video). Key Responsibilities: Account manager and New business • Maintain regular contact with assigned client accounts, • Build strong relationships to improve retention, • Identify upsell and cross-sell opportunities, • Renew contracts and manage pricing discussions, • Handle customer queries and resolve issues, • Track account performance against targets, • Renewals (SIMs, broadband, hosted VoIP), • Upsell (higher bandwidth, additional users, cyber add-ons) Retain customers and increase revenue from existing accounts as well as new business Focus is on retention + account growth,

An opportunity has arisen for a Legal Accounts Manager to join this top legal 500, multi-accredited law firm on the East London/Essex border. The successful candidate will need to be organised as they will be managing all the financial aspects of the firm in this busy but rewarding role. This position is a full time, office based role. The Firm Our client is a successful, multi-office Legal 500 practice providing a wide range of services to individual and commercial clients on a national basis. Staffed by a team of dedicated professionals, it is regarded as one of the largest firms in its region. The firm is able to deliver efficient and high-quality work in large volumes. Committed to building long-lasting relationships with their clients, they have developed a loyal and growing client base and continue to go from strength to strength. Legal Accounts Manager role overview: The Accounts Manager is responsible for the effective management of the firm’s client and office accounts, invoicing processes and financial reporting, ensuring full compliance with the Solicitors Accounts Rules and all relevant regulatory requirements. The role includes managing a team of six within the accounts function and providing strategic and operational support to the firm’s management team. Responsibilities for this Legal Accounts Manager role: • Implement and maintain the firm’s client, office and invoicing procedures in accordance with the Office Manual and the Solicitors Accounts Rules, • Preparing financial statements, • Preparation of weekly, monthly and ad hoc reporting, • Prepare and oversee regular bank reconciliations, • Responding to all queries and requests in a timely manner, • Maintaining VAT records, • Advising department management on financial decisions, • Deliver a consistently high standard of client care and quality of service, • Supervise, support and develop Accounts Assistants and other accounts staffQualifications, Skills and Experience for this Legal Accounts Manager role:, • The ideal candidate should have at least 5 years experience as a Legal Management Accountant, • Experience of working within a law firm as well as knowledge of legal processes is essential, • Industry qualifications desired (ACCA, CIMA), • Experience of dealing with Legal Aid Agency work, • Strong working knowledge of the Solicitors Accounts Rules, VAT, AML regulations and associated compliance obligations, • Previous experience working within a Lexcel/SQE - accredited firmFor more information please contact Victoria Kemp quoting reference 37638 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

About the Company: Ant International’s Antom is a leading provider of payment processing services for merchants worldwide. Antom offers comprehensive, vertical-specific digital payment solutions tailored to meet the needs of merchants of all sizes. Currently, Antom supports merchants across over 40 countries and regions, providing access to hundreds of payment methods globally. In addition to payment processing, Antom delivers digital marketing solutions through A+ Rewards - an adaptable marketing mini program/SDK integrated into e-wallets and payment apps. This platform enhances interactions between brands and customers, enabling global merchants to distribute a wide range of discounts to users of various digital payment platforms, ultimately helping them acquire and retain consumers. Job Overview: We are looking for a results-driven business development professional to drive sales within the UK's omnichannel retail and commerce sector. This role focuses on managing and converting a high-intent pipeline, generated through inbound leads and partnerships. The ideal candidate will leverage their deep understanding of the local UK market to engage directly with mid-market merchants, demonstrating how our solutions unify their online and in-store payment experiences. Key Responsibilities: • Full-Cycle Sales Management: Own the end-to-end sales cycle for a pipeline of qualified mid-market prospects. Sources include partner referrals, inbound marketing leads, and self-sourced opportunities., • Omnichannel Solution Expertise: Serve as the expert on unified commerce. Consult with merchants operating both online and offline (e.g., retail, hospitality) to tailor solutions that integrate payment systems, enhance customer experience, and streamline operations., • Partner Liaison for Lead Generation: Work collaboratively with our Partner team to understand the value proposition for key Platforms/ISVs/ISOs, effectively follow up on their referred leads, and ensure a seamless handover and sales process that strengthens the partner relationship., • Deal Execution & Closing: Excel in structuring compelling proposals, negotiating contracts, and overcoming objections to secure new business with UK merchants. Focus on achieving and exceeding quarterly sales targets., • Organizational Collaboration: Actively communicate and collaborate with internal teams, including partner management, marketing, and product, to drive business objectives and support client implementations., • Local Market Authority: Maintain authoritative knowledge of the UK domestic payments landscape, consumer trends, and competitor activity to build credibility, inform strategy, and ensure all communications are market-relevant. Qualifications: • Proven track record of exceeding sales targets in B2B sales, preferably within payments, SaaS, or merchant services to the UK market., • Deep understanding of the UK retail/omnichannel market and the operational challenges of merchants with both physical and digital sales channels., • Experience with ISV/ISO partner ecosystems is highly valuable; ability to effectively convert partner-sourced leads is essential., • Strong commercial acumen with excellent negotiation, presentation, and relationship management skills., • Proficient in English; Chinese language skills are a strong plus., • Self-motivated and able to manage a diverse pipeline with multiple lead sources efficiently.

Are you seeking a new challenge with a leading political consultancy to support on a range of clients including those at the front of educational policy change? The Client: Leading Strategic Political Consultancy This top tier strategic consultancy offers a fantastic platform with a dynamic and ambitious leadership team, which blends public affairs, comms, due diligence and insights while campaigning for causes and driving policy change for corporates, brands, member associations and charities. They are policy generalists tackling issues from education and energy to health, welfare and financial services. The firm really invest in their staff, giving excellent client exposure and structured training programmes, as well as the pastoral care and well-being focused benefits which values you as much as their top tier clients. The Role: Public Affairs Account Manager This Account Manager role will work in well-structured account teams; reporting into Directors and ensuring client deliverables are on target. Projects will be predominantly UK focused with the integration of media, insights and political due diligence and wider comms plans into political lobbying and engagement strategies. Tasks, skills and attributes for the role: • Experience in a consultancy delivering public affairs campaigns., • Experience working on national public affairs and policy issues. Experience and/or interest in education policy would be a strong advantage., • Supporting strategic political guidance to clients., • Integrating media plans and comms into political strategies., • Helping clients prepare for select committee hearings and government interaction, • Supporting new business Salary & Benefits: • Suggested salary from £40-45k depending on experience, • Discretionary bonuses, • 28 days excluding bank holidays, • Flexible hybrid working., • Pension scheme, • Leadership and training academy programmes, • Summer and Christmas parties, • Charitable days, • Personalised training and well-being budget, • Cycle Scheme, • Additional lifestyle benefits If you feel you have the suitable experience and skill to complete the role, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Creative Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

Hybrid – London (1 day on Thursday) & Remote | £30,000 - £40,000 Key things to note before applying • This is a UK based role, with once weekly travel to the office in London Bridge, currently on a Thursday. Otherwise it is remote, work from home within the UK., • There is no sponsorship available for this role., • Previous agency experience (or equivalent) is essential., • We have a 3-step application process, which includes sending a Loom video. Please review the application requirements at the bottom of this description for more information. Who We Are Yellowball is a boutique web, SEO, and PPC agency, trusted by businesses of all sizes to deliver world-class digital experiences. We’re commercial, creative, and highly entrepreneurial – helping brands rank higher, grow faster, and drive real ROI. With a team based in London, South Africa, and remotely across the world, we’re scaling fast and looking for exceptional talent to grow with us. Who We’re Looking For We’re looking for an SEO Account Manager with at least three years of recent agency experience, a deep passion for SEO, and a proven track record of delivering results. You’ll take ownership of end-to-end SEO campaigns, work closely with clients, and drive strategies that increase rankings, traffic, and revenue. What You’ll Be Doing • Leading SEO campaigns from strategy to execution, ensuring measurable impact, • Managing client relationships, presenting insights, and ensuring seamless communication, • Conducting technical SEO audits, prioritising fixes, and collaborating with developers, • Developing and overseeing content strategies that drive organic growth, • Identifying high-value keyword opportunities through market research and competitor analysis, • Analysing data to track performance and refine strategies for continuous improvement What You’ll Need • Strong knowledge of technical, onsite, and offsite SEO best practices, • Experience with SEMRush, Screaming Frog, GA4 and creating Looker Studio reports, • Minimum of three years’ agency experience leading successful SEO campaigns, or equivalent experience where you can demonstrate your suitability for the role., • Data-driven mindset with a focus on performance and commercial impact, • Ability to develop and manage content strategies, including GEO best practices, • Excellent organisation and time management skills to juggle multiple projects, • Passion for digital marketing and search with a drive to stay ahead of trends, • Adaptability to work across different industries and client needs, • Self-motivated and proactive with a strong sense of ownership What You’ll Get At Yellowball, we believe in rewarding great work, embracing flexibility, and creating an environment where people thrive. • 9-Day Fortnight, • Early Finish Every Friday – We wrap up one hour earlier to start the weekend sooner, • Competitive Salary - £30,000 - £40,000, depending on experience, • Hybrid & Remote Flexibility – One day per week in the office in London Bridge (Thursday), otherwise remote. Minimum twice monthly office attendance will be considered for exceptional candidates based more than 2 hours outside London., • 25 Days Holiday + Bank Holidays – Enjoy 25 days off plus UK Bank Holidays every year, • 7.5% Employer Pension Contribution – We add 7.5% on top of your salary directly into your pension, • MacBooks as Standard – But if you need something else to do your best work, we’ll make it happen, • Monthly Team Socials & Events – Think Bounce, Flight Club, Swingers & more!, • Beautiful Borough Office Space – Work from Uncommon, a stylish coworking space near Borough Market & London Bridge How to Apply We’re hiring ASAP, with interviews taking place soon. The process includes: Step 1: Please send your CV and a 5 minute Loom video (loom.com) as your cover letter to Applications without a Loom video will not be considered. Using Loom is a core part of the role to communicate both internally and with clients, and helps us assess your English fluency and communication skills. In your video, please cover: • Why you’re a great fit for this role, • Your relevant SEO experience, tool stack fluency, recent successful projects and any other information that highlights your capabilities to excel in the role., • Your previous agency experience - types of clients you worked with, types of projects you handled etc., • Your current notice period, • Your salary expectations if they fall outside the range provided in the job description. Step 2: If successful, you will be invited to a short (20-30 minute) screening call with the Head of SEO or SEO Lead to discuss your experience in more depth and give you the chance to ask additional questions about the role. Step 3: Following the screening call, shortlisted candidates will be invited to a 1 hour interview (via Teams) with the Head of SEO and founders. This will include a 20 minute presentation based on a take-home task that will be provided to you in advance, alongside general questions to assess suitability. If you’re unsure about applying or have questions, just ask! We’d love to hear from you.

We’re hiring for a fast-growing FinTech business backed by a leading global financial institution. This is a high-performance commercial role for someone looking to build a long-term career in the financial markets — with genuine ownership, uncapped upside, and early-stage equity. The Role You’ll be responsible for originating and developing relationships with senior decision-makers (CFOs, Treasurers, Heads of Finance) at medium to large organisations. This is a hybrid role combining new business generation, consultative sales, and relationship development. You’ll build your own revenue stream within the business, supported by experienced leadership, strong infrastructure, and a broad product offering. What You’ll Be Doing • Generating new business opportunities through outbound activity, • Engaging senior finance stakeholders across treasury and cash management, • Understanding client challenges and positioning solutions in a consultative, value-led way, • Selling across a broad product set including execution, cash management, and treasury solutions, • Building long-term client relationships that generate recurring and residual revenue, • Expanding accounts over time as client needs evolve What We’re Looking For • Strong communicator with commercial drive and resilience, • Comfortable engaging senior decision-makers, • High sense of urgency and accountability, • Coachable, ambitious, and motivated to succeed, • Interest in financial markets, • Prior financial services experience is helpful, but not essential What’s On Offer • Competitive base salary, • Uncapped commission (c.30%), • Early-stage equity via share options, with milestone-based upside, • Ability to pitch globally, • Access to bank execution and institutional-grade liquidity, • Clear progression in a meritocratic, high-growth environment If you’re looking for a role where you can build something meaningful, own your results, and be rewarded accordingly, we’d love to hear from you. Apply via LinkedIn or message directly for a confidential conversation.

About CWAN® CWAN® The next-generation platform: bringing together powerful execution, portfolio management, data, accounting, analytics, automated workflows, and real-time multi-asset risk and transparency across the full investment lifecycle. For 20 years, CWAN has helped thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Job Description: We are seeking an experienced and dynamic Senior Strategic Account Manager to join our EMEA team in London. In this pivotal role, you will be responsible for driving revenue growth by identifying and pursuing opportunities in coordination with Sales Specialists with our existing key accounts across EMEA. Your primary focus will be to develop relationships with C-Level decision-makers in the front, middle, and back office of our existing institutional asset management and insurance customers (Asset Management team) in EMEA. Key Responsibilities: • Account Strategy/ Business Development: Collaborate with existing and prospective institutional asset management and Insurers clients at C-Level to develop tailored account and GTM strategies that align with their business objectives and drive mutual growth., • Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling our products and services into decision makers across execution, portfolio management, data, accounting, risk, client reporting, analytics, automated workflows, and real-time multi-asset risk ensuring our clients are aware of the full value we can provide across the full investment lifecycle., • Collaboration and facilitation: Work closely with other internal teams, including solution sales, marketing, product development, and customer support, to ensure e meet and exceed client expectations., • Performance Monitoring: Track account performance and client engagement metrics, utilizing insights to propose solutions that enhance value and drive improvement., • Feedback Loop: Gather and communicate client feedback to internal teams to help shape the development of products and services., • Reporting: Provide regular updates and reports on account status, opportunities, and risks to senior leadership. Provide Account Plan, vendors landscapes and up to date Org charts on customer base. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in global account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of Financial Services with focus on Asset Management and Insurance and the ability to communicate technical concepts to non-technical stakeholders., • Extremely Strong network within UK Asset Management and Insurance industry, • Excellent interpersonal, negotiation, and communication skills., • Understanding of complex enterprise sales process, • Ability to analyse complex problems and develop innovative solutions and understanding of the Investment Management Operating model, • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of enterprise solutions and the ability to communicate technical concepts to non-technical stakeholders., • Excellent interpersonal, negotiation, and communication skills., • Ability to analyze complex problems and develop innovative solutions., • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader.

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

Strategic Medical Education Account Manager – London (Hybrid) A brand-new opportunity has just landed with a leading, people-first healthcare communications agency. Think collaborative culture, exciting accounts across various therapy areas, and real strategic input from day one. Beyond client work, there’s loads to get involved in, from DEI initiatives to social projects. Plus, you’ll work 2 days a week in their dog-friendly London office, complete with rooftop yoga and a subsidised café/bar. Genuine progression. Brilliant mentors. A truly supportive team. Interested? Apply today. You will need previous experience working as an SAE/AM within a medical communications agency and not require sponsorship.

Location: London (U.K.) Role Overview As an Account Management specialist, you will own and grow existing strategic client/s relationships within the Retail sector. This role focuses on deepening partnerships, expanding revenue within assigned accounts, and serving as a trusted advisor to retail clients across business and technology functions. You will be accountable for account health, revenue growth, and long-term client satisfaction. Key Responsibilities Account Growth & Revenue Expansion • Drive growth within existing accounts through selling of analytics, data engineering, data science, and AI/ML solutions., • Own the full opportunity lifecycle within assigned accounts—from opportunity identification and solution shaping to proposal development, negotiation, and closure., • Develop and execute strategic account plans aligned to client priorities and revenue targets., • Build and maintain a healthy account-level pipeline and consistently meet growth objectives. Client Relationship & Account Ownership • Serve as the primary relationship owner for assigned existing accounts, acting as a trusted advisor to senior client stakeholders., • Build and maintain strong relationships with business, digital, analytics, and technology leaders., • Develop a deep understanding of client business priorities, operating models, and competitive pressures in the retail landscape. Consultative & Solution-Led Engagement • Partner with clients to identify opportunities across the retail value chain, including merchandising, pricing, promotions, supply chain, inventory optimization, e-commerce, omnichannel, customer experience, loyalty, and personalization., • Translate retail business challenges into scalable, data- and analytics-driven solutions., • Collaborate closely with Data Analytics, Data Engineering, and Data Science teams to co-create tailored client solutions., • Lead proposal creation, client presentations, and executive-level discussions. Client Advocacy & Delivery Alignment • Act as the primary escalation point for client issues and ensure delivery excellence in collaboration with internal delivery and engagement teams., • Ensure alignment between client expectations and delivery outcomes to drive high client satisfaction, retention, and renewal., • Support contract renewals, scope expansions, and long-term engagement continuity. Industry & Market Insight • Stay current on Retail and Consumer industry trends, including digital commerce, omnichannel transformation, AI-driven merchandising, demand forecasting, and customer analytics., • Provide market and client insights to internal teams to inform solution development and positioning. Performance Management • Own account-level KPIs including revenue growth, pipeline health, client satisfaction, and engagement expansion., • Provide accurate forecasting, account reviews, and account growth plans to leadership., • Contribute to portfolio-level growth strategies for Retail and Consumer accounts. Required Experience & Domain Expertise • 10+ years of experience in consulting, IT services, analytics, or technology services., • Strong background in Retail, CPG, or Consumer account management, client partnership, or relationship management roles., • Proven track record of growing revenue within existing enterprise retail accounts., • Solid understanding of data analytics, data engineering, AI/ML, and digital platforms in retail environments., • Demonstrated ability to manage complex, multi-stakeholder retail accounts. Preferred Qualifications • Retail domain experience across one or more areas: merchandising, pricing & promotions, supply chain & inventory, e-commerce, omnichannel, customer analytics, or loyalty., • Hands-on experience with proposal development, renewals, and contract expansions., • Strong consulting mindset with the ability to articulate business value to retail stakeholders., • Excellent leadership, communication, negotiation, and presentation skills., • Strong appreciation of IT tools, platforms, and solution architectures used in retail. Other Requirements • Flexibility to travel as needed to support existing client engagements.

Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 800 employees, across 14 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid and Cape Town—we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. We are looking for an Account Manager who is passionate both about Cyber Security and Consultative Selling. Someone who is energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation as an organisation that’s easy to do business with. Job Role / Responsibilities • Consultative Selling to help customers secure their environments, • Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships., • Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction, • Manage your individual accounts, sales plans, and activities, to ensure we are demonstrating true value and customer advocacy., • Produce clear sales plans, documented in our CRM (Salesforce), so we have complete transparency and consistency in how we are delivering for our customers., • Contribute to the financial planning of the team, through the provision of accurate sales forecasts and fulfilment., • Open up new customer conversations and accounts, • Effectively contribute to internal projects, developing innovative ideas ensuring they align to business goals. Contribute to ad hoc internal projects in relation to Integrity360’s sales strategy., • Maintain a visible senior presence in team engagement and external stakeholder management., • Curious about new technology and constantly learning, • Maintain product knowledge and end-to-end fulfilment process., • Build collaborative internal relationships across customer fulfilment and resourceful in using technical and specialist resource, where required., • To establish and maintain excellent relationships at the appropriate levels with the assigned customer base, • To understand the customers’ key business drivers and strategic requirements and align our solutions and offerings to provide maximum value to Intergrity360 and the client, • To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your identified customer base, • Implement a robust account planning process, • To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base., • Promote the Integrity360 ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience., • Act as liaison between clients and management for business executions., • Understand client needs and identify new business opportunities., • Negotiate business contracts and costs with customers as needed., • Develop customized programs to meet client needs and close business., • Develop business proposals and make product presentations for clients., • Build positive and productive relationships with clients up to and including CXO, • Develop account strategies to meet revenue target., • Assist in development of account budgets and timelines., • Assess potential business risks and develop mitigation plans., • Provide outstanding services and ensure customer satisfaction, • Address customer concerns and queries in a timely and accurate manner, • Lead a virtual team to sell to and deliver for your customers Person Specification • Ability to present and influence at senior level (internally and externally)., • Strong Business Development Skills, • Ability to identify problems and implement innovative solutions., • Ability to generate new business from large commercial brands., • Ability to lead on internal projects, and work collaboratively across the organization., • Ability to develop market and competitor insights, in partnership with our internal marketing function., • Active commitment to personal development., • Ability to problem-solve, and spot opportunities for upsell and account development through creative selling., • Ability to work autonomously., • Proven customer service experience with Tier 1 customers, • Ability to work under pressure, assertive and remaining in control, with a high level of authority and authenticity., • Strong organizational skills., • Highly effective planning, coordination, and time management., • Strong analytical skills to inform account plans and solutions for customers., • Understanding of CRM systems such as Salesforce Experience • A minimum of three years’ sales experience in technology, • Track record of major deals, particularly Managed Services, • Managing major accounts, • Experience generating new business, • Expanding in to new areas in existing accounts, • Senior Stakeholder Management, • Experience of managing key existing accounts and renewal responsibility., • Knowledge of marketing practices (direct marketing, data sales, and press advertising)., • Knowledge of Cyber Security fundamentals, • Experience of selling both hardware and software

JOB OPPORTUNITY: TECHNICAL ACCOUNT MANAGER - LONDON AV Position: Technical Account Manager Location: Head Office, London Company: Ambien Group Ltd About Us Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service. Visit our dedicated websites , , . Job Description We are seeking an experienced and client-focused Technical Account Manager to join our dynamic London AV team. Based at our head office in London, you will liaise with incoming leads, determine the correct AV solution required and send quotations to new and existing clients. Using our systems, you will manage and develop both new and designated client accounts. Additionally, you will actively work to grow your own portfolio of business, ensuring our clients receive exceptional service and support. Key Responsibilities • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner, • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth., • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events., • Communication: Serve as the primary point of contact for your clients, providing timely and effective communication., • Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach., • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude. Ideal Candidate Profile • Industry Experience: Proven experience in managing client portfolios within the AV and events industry., • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer. Ideal Skills • Outstanding organisation and communication skills., • Ability to work well under pressure and manage multiple tasks., • Flexible and proactive with a can-do attitude., • Team Player: Ability to work collaboratively within a team to deliver exceptional client service., • Customer Focused: Strong commitment to understanding and meeting client needs. What We Offer • Competitive Salary: Reflective of your experience and expertise., • Perks: Company pension, birthday off every year and company events., • Dynamic Work Environment: A supportive and collaborative team culture., • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects. How to Apply If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to . Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!

Account Manager – Paid Social & PPC Location: London (Hybrid – 2 days per week in office) Industry: eCommerce Agency: Independent Digital Agency About the Role We’re working with a fast-growing, independent digital agency in London that specialises in scaling eCommerce brands. They’re looking for a proactive, commercially minded Paid Social & PPC Account Manager to take ownership of a portfolio of performance-driven clients. In this role, you’ll lead the strategy, execution, and optimisation of multi-channel paid media campaigns across Paid Social and PPC platforms, ensuring clients achieve measurable growth and strong ROI. Key Responsibilities • Manage end-to-end Paid Social and PPC campaigns across Meta, TikTok, Google Ads, YouTube, Microsoft Ads, and other relevant platforms., • Develop performance-led media strategies that support clients’ revenue and growth objectives., • Optimise campaigns through structured testing, bidding strategies, creative analysis, and data-driven decision-making., • Deliver clear, insightful reporting and communicate results and recommendations confidently to client stakeholders., • Build strong relationships with clients, acting as their main point of contact for performance, strategy, and planning., • Work collaboratively with internal teams (creative, analytics, and CRO) to deliver cohesive, high-performing campaigns., • Stay up to date with platform updates, industry trends, and best practices to keep clients ahead of the curve., • Contribute to new business support when required, offering insights, forecasts, and channel strategy recommendations. Skills & Experience • 2–4+ years of hands-on experience managing Paid Social and PPC campaigns, ideally within an agency environment., • Proven background driving growth for eCommerce brands., • Strong analytical mindset with the ability to interpret data and turn it into actionable insights., • Comfortable managing budgets ranging from £20k–£250k+ per month., • Experience with performance creative, feed optimisation, audience segmentation, and funnel-based campaign structures., • Excellent communication skills, with the ability to build trust and simplify complex data for clients., • Highly organised and able to manage multiple accounts and deadlines effectively. What the Agency Offers • Competitive salary depending on experience., • Hybrid working: 2 days per week in the London office, 3 days remote., • Strong opportunities for progression within an ambitious, growing independent agency., • Ongoing training, platform certifications, and industry event opportunities., • A friendly, collaborative, and supportive team culture. Diversity & Inclusion at Tribal Digital At Tribal Digital, we believe diversity drives creativity and innovation. We welcome people of every background, identity, and experience — because great ideas come from different perspectives. If you’re passionate about what we do, we want to hear from you — even if you don’t tick every box.

Cyber Security Account Manager Up to £70,000 base + Double OTE Hybrid (London / South East) | Cyber Security Services (MSSP) If you’re a cyber Account Manager who enjoys growing relationships, not just managing renewals, and wants ownership that goes beyond a traditional “farmer” role, this one’s worth a look. I’m hiring for a high-growth, PE-backed cyber security services provider (MSSP) with a clear remit: own and grow customer relationships, expand service adoption, and convert partner-, vendor-, and marketing-led new opportunities through a consultative, solutions-led sales approach. This is an Account Manager role with genuine responsibility, blending account growth, expansion, and structured net-new opportunity conversion within an award-winning Microsoft and cyber-focused MSSP. The role You’ll take ownership of a portfolio of customers, responsible for retention, expansion, and long-term value creation, while also nurturing new opportunities introduced through partners, vendors, and inbound marketing. This is not a pure renewals role. You’ll be trusted to build account plans, identify new use cases, expand service adoption, and develop relationships across multiple stakeholders, as well as progress warm new-logo opportunities through to first sale. Key responsibilities (what you’ll actually do) Account ownership and growth • Own and develop a portfolio of enterprise and mid-market customers, • Land and expand accounts by converting initial engagements into multi-service, long-term relationships, • Build and execute account plans focused on retention, upsell, and cross-sell, • Grow ACV through renewals, service expansion, and deeper stakeholder engagement Consultative cyber security sales • Sell across a blended cyber security portfolio, including managed security services and professional services, • Lead outcome-focused conversations with senior stakeholders, • Position cyber solutions in the context of business risk, compliance, and resilience, • Act as a trusted commercial partner rather than a transactional seller Net-new opportunity nurturing • Progress warm new-logo opportunities generated via partners, vendors, and marketing, • Qualify, scope, and convert inbound opportunities through structured discovery, • Build early-stage relationships and take ownership through to first win Partner, vendor and internal collaboration • Work closely with Microsoft and cyber vendors, channel partners, and MSP relationships, • Collaborate with marketing, pre-sales, and delivery teams to progress opportunities, • Ensure opportunities are well qualified, commercially sound, and deliverable What they’re looking for • 3 to 6+ years’ experience in cyber security and/or Microsoft security sales or account management, • Proven experience managing and growing customer accounts within an MSSP, Microsoft Partner, or managed services environment, • Comfortable balancing account growth with partner-led and inbound new opportunity conversion, roughly 50/50, • Strong understanding of sales discipline, qualification, and forecasting, • Confident communicator with strong relationship-building skills Cyber security sales experience would be a nice to have, including: • Managed security services such as MDR and XDR, • Threat detection and response, • Identity and Access Management (IAM), • Data governance and data security, • Ability to position solutions against business risk and measurable outcomes Practical requirements • Able to travel to London and/or Maidenhead HQ 3 to 4 times per month, • Comfortable working in a hybrid, relationship-led sales environment Sound like your next Account Manager role? Apply directly or contact Oli Ridley via LinkedIn for a confidential conversation.

FREELANCE Account Manager - 6-8 weeks - ASAP start McCann London Hybrid with 3 days working from our Bishopsgate, London office 6-8 WEEKS | ASAP START We genuinely appreciate you taking the time to explore this opportunity with us. We're looking for the best fit and we'll be moving quickly to fill this role. So if you're interested, hit apply ASAP. And if the timing doesn't work out this time, we'll absolutely keep you on our radar for future freelance and contract opportunities. Thanks for considering us. Job Description We’re looking for an Account Manager to work on global ATL brand campaigns and lead day-to-day activity for an exciting new client across a folio of brands for our biggest brands in the FMCG, Beauty and Corporate sectors for 6 - 8 WEEKS to cover key project work. If you’re AVAILABLE NOW, and an experienced Account Manager— We'd love to hear from you. We offer hybrid working and flexible core hours to help you balance work and life your way. A bit about the agency: We are 150 people dedicated to telling the truth and telling it well, because we believe when a truth is told well things change for the better. Fuelled by an obsession with truth and the richness of a connected network, our work lives on the edge of mainstream culture, building enduring brands, growing businesses and giving our people a platform to grow. We’ve delivered joy with a little help from Snoop Dog, Katy Perry and Xtina and Latto for ‘Did Somebody Say Just Eat’, helped L’Oréal show people ‘They’re Worth It’, given everyone the right to access great quality food most notably with Kevin the Carrot for Aldi, and put a ‘Priceless’ tag on Mastercard, to name a few. The Part You’ll Play as Account Manager: You’re a team player who brings energy and focus to every project. You’ve worked on large-scale ATL campaigns before as part of a marketing or advertising agency - preferably with experience working on FMCG and beauty global or multi market accounts. You’re someone who knows how to make things happen. You’re confident leading projects across multiple channels—from first ideas to final delivery—and comfortable taking full responsibility for key parts of a campaign. You thrive under pressure, keep things moving, and make sure everything runs smoothly. Specifically, duties will include: • Act as the day-to-day contact for the client, managing all jobs through agency systems and procedures., • Develop accurate and engaging briefs, scheduling jobs to ensure they are delivered on time and within budget., • Build effective working relationships with all key departments, ensuring they are updated and work is in line with client requirements., • Judge creative ideas for factual accuracy and relevance to brief, • Ensure all creative work is signed off, proofread, and all mandatory requirements have been included before leaving the agency. A bit about you and your previous experience: • Previous agency experience as a FREELANCE OR CONTRACT Account Manager working on fully integrated, 360 global campaigns including TVC for an integrated, ATL agency, • Excellent communication skills – both written and verbal., • Highly developed organisational skills and excellent attention to detail., • A curious mindset, • A collaborative, team oriented approach, ready to work hard but also have fun, • A self-starter who enjoys taking ownership and seeing a campaign from start to finish, • Trusted pair of hands that will get the job done McCann is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please let us know should you require any additional assistance or support during the process. disability

We are recruiting for a proactive and driven Account Manager to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sale events for a large number of luxury retail brands. You will be responsible for overseeing the full organisation of our private sales events - everything from planning and operational management to delivering post-event reports for our partner brands. As a true brand ambassador you will act as the key point of contact for our brand partners and internal teams, ensuring that every event exceeds expectations in both revenue and customer satisfaction. KEY RESPONSIBILITIES Event Planning in Collaboration with Partner Brands: • Develop tailored marketing for event invitations based on customer segmentation, • Analyse the product offer to optimise its appeal, • Review pricing strategies and product segmentation, • Plan event layouts and merchandising strategies, • Set sales objectives (e.g. conversion rates and revenue) in alignment with senior management, • Brief the sales team to ensure clarity and alignment Event Management and Performance Monitoring: • Oversee the event’s execution (layout, merchandising, staff readiness, etc.), • Monitor key performance indicators (KPIs) such as revenue, visitor numbers, average spend, sell-through rates, and margins, • Adjust strategies in real-time, collaborating with the brand to address performance gaps, • Implement marketing tactics to boost conversion rates and revenue during the event, • Provide daily updates and performance reports to the brand Post-Event Reporting and Analysis: • Compile and share detailed sales statistics with the brand, • Prepare a full profit-and-loss report for the event, • Deliver a comprehensive marketing review, highlighting successes and areas for improvement, • Suggest strategies for future events, including formats, dates, venues, and commission rates WHO ARE YOU/QALIFICATIONS AND SKILLS NEEDED • At least 3 years of professional experience in purchasing, merchandising, or collection management, • Strong knowledge of the fashion and luxury industries, with a keen eye for products and trends, • Proven experience in purchasing and B2B client management, • Familiarity with retail and event planning, • Ability to handle the fast-paced nature of live events, • Skilled in managing profit-and-loss accounts, • Proactive, entrepreneurial mindset with strong problem-solving abilities, • Detail-oriented, highly organised, and focused on excellence, • Strong communication and interpersonal skills at all levels, • Results-driven with a collaborative, positive attitude, • Charismatic, approachable, and motivational for team. The company are offering a competitive salary + bonus opportunities and great benefits.

🥤Account Manager – Drinks 🛍️Wholesale 📍London - Hybrid 💰£45k + 15% bonus + all travel covered We’re working with a fast-growing better-for-you drinks brand that’s building real momentum across the UK. They’re now looking for an Account Manager - Regional Wholesalers to take ownership of key wholesale partners and drive serious growth through that channel. This isn’t a maintenance role. You’ll be building proper partnerships, unlocking new distribution, and making sure the brand doesn’t just get listed, it actually sells. It’s a chance to make a real mark in a business that’s scaling quickly. What you’ll do 🤝 Own and grow relationships with regional wholesalers, keeping the brand front of mind 📈 Build joint plans that genuinely drive volume and visibility 🚪 Identify and open new wholesale partners to expand route to market 🔄 Work closely with field sales to turn distribution into strong rate of sale 📦 Unlock range extensions, secondary sitings and activation opportunities 📊 Track performance, spot trends and share real market insight with the wider team 🎯 Collaborate with marketing and national accounts to keep execution sharp and aligned What we’re looking for 🥤 FMCG experience, ideally working with wholesalers or within route to market 🧠 Strong understanding of how regional wholesale actually works day to day 💬 Confident building relationships with buyers and decision makers 📊 Commercially sharp and comfortable owning numbers 🔥 Motivated by growing a challenger brand in a fast-moving environment What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

The DUA Account Manager supports the placement and ongoing management of Delegated Underwriting Authority (DUA) arrangements for key clients. Working closely with the Senior DUA Account Manager, the role focuses on delivering high-quality client service, technical DUA expertise, and effective account coordination. This is a hybrid position based in London and offers a base of up to £65,000 plus bonus and benefits. Key Responsibilities: • Manage day-to-day client communications and build strong relationships., • Support the design, negotiation, and placement of DUA facilities., • Provide specialist advice on coverage, capacity, and market developments to MGA clients and colleagues., • Support account planning and continuous improvement initiatives., • Ensure compliance with internal risk management and regulatory requirements. Skills & Experience: • Delegated Underwriting Authority experience., • Strong knowledge of DUA structuring and market negotiation., • High attention to detail with the ability to manage multiple priorities.

Who We Are: TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over two years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. Role Overview: The Account Manager (Cloud Sales) is responsible for managing, retaining, and expanding a portfolio of customers, with a strong focus on the Microsoft cloud ecosystem. This role combines day-to-day account ownership with enterprise-level sales discipline, including structured account planning, multi-stakeholder engagement, and complex renewal and expansion motions. The ideal candidate has hands-on experience working within the Microsoft ecosystem (Microsoft 365, Azure, CSP) and is comfortable supporting larger, more complex environments than typical SMB accounts. This role provides a clear development path toward Senior Account Manager or Enterprise Account Manager positions. Responsibilities: Account Ownership & Growth: • Own and manage a defined portfolio of mid-market Microsoft cloud customers, serving as the primary commercial point of contact., • Drive customer retention, renewal, and expansion across Microsoft 365, Azure, and related cloud services., • Identify and execute upsell and cross-sell opportunities aligned to customer business and technical objectives. Account Strategy & Deal Execution: • Support the development and execution of account plans designed to increase customer lifetime value and cloud adoption., • Partner with Senior and Enterprise Account Managers on larger or more complex opportunities., • Contribute to opportunity planning, deal progression, and forecast accuracy. Microsoft Ecosystem & Cloud Focus: • Position Microsoft cloud solutions effectively, including Microsoft 365, Azure, security, productivity, and optimisation services., • Support customer conversations around cloud migration, optimisation, security, licensing changes, and cost management., • Understand and navigate Microsoft CSP, subscription lifecycles, renewals, upgrades, and consumption-based models. Cross-Functional Collaboration: • Work closely with Sales Support, Marketing, Professional Services, Customer Success, and technical teams to deliver a consistent and high-quality customer experience., • Coordinate internal stakeholders to align solutions, timelines, and customer outcomes. Customer Engagement & Commercial Management: • Prepare and deliver customer presentations, proposals, and business reviews., • Support commercial discussions and contract negotiations, escalating where appropriate., • Build trusted relationships with multiple customer stakeholders, including IT leaders, procurement, and business decision‑makers. Market Intelligence & Opportunity Development: • Conduct account and market research to identify whitespace, growth opportunities, and competitive risks., • Maintain awareness of industry trends, Microsoft roadmap updates, and customer priorities. CRM, Reporting & Forecasting: • Maintain accurate and up-to-date CRM records, including activities, opportunities, and pipeline data., • Assist in preparing sales reports, performance analysis, and revenue forecasts for management review., • Support account health tracking and pipeline reviews with data-driven insights. Required Skills & Qualifications (must-haves): • 3+ years of experience in account management, sales, or a client‑facing role within B2B technology or cloud services., • Demonstrated experience working within the Microsoft ecosystem, supporting or selling Microsoft 365, Azure, or related cloud solutions., • Experience managing mid‑market customers, with exposure to enterprise‑style deal complexity, stakeholders, or sales processes., • MS‑900: M365 Fundamentals certification is highly preferred., • Proven ability to contribute to account planning, opportunity execution, and pipeline management under senior guidance., • Strong cross‑functional collaboration skills across sales, marketing, customer success, and delivery teams., • Confident communicator with the ability to support customer meetings, presentations, and proposals., • Ability to analyse account data, identify growth opportunities, and support strategic decision‑making., • Strong organisational skills with attention to CRM accuracy, reporting, and process discipline., • Willingness and ability to continuously build product knowledge and stay current with Microsoft cloud updates and industry trends. Preferred Skills & Qualifications (nice-to-haves): • AB‑900: Copilot and Agent Administration Fundamentals certification is highly preferred., • Experience working in a Microsoft partner, reseller, MSP, or cloud services organisation., • Exposure to complex renewals, upgrades, or multi-solution Microsoft deals., • Familiarity with Microsoft licensing models, CSP renewals, and optimisation conversations., • Experience supporting enterprise or upper mid-market accounts with multiple stakeholders., • Understanding SaaS, cloud consumption models, and services‑led sales motions., • Experience contributing to or supporting team-based sales targets and revenue goals. Why Join Us: • Ownership of meaningful mid‑market Microsoft cloud accounts, • Exposure to enterprise-grade customers and deal structures, • Clear career progression toward Senior or Enterprise Account Management, • Strong focus on cloud, SaaS, and Microsoft-led growth, • Collaborative, high-performance sales culture Environment/Location: Type: Onsite Role, Monday - Friday Hours: 8:30 am to 5:30 pm Location: 3 New St Square, London EC4A 3BF Benefits: • Above Market Salary, • Comprehensive Private Health Insurance, • Extra 4 Days of Annual Leave After 1 Year, • Pension Scheme, • Monthly Company Events, • Monthly Team Lunches, • Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.

Looking for a career in sales? Insight Global is one of the world's largest recruitment firms. What does that mean? We make hiring easy for our clients. Since 2001, we've expanded from a small entrepreneurial start-up to over $4 billion in revenue. Our growth is driven by our award-winning company culture, comprehensive training programs, and of course, our people. We pride ourselves on hiring elite entry-level sales candidates because we believe in promoting within. Each employee starts as a Recruiter before earning a promotion to Account Management. As an entry-level Recruiter, you’ll be supported by a team of mentors to show you the ropes and give guidance every step of the way. From day one, you’ll be immersed in The IG Way, a cutting-edge training program designed to not only teach how we operate, but also how to accelerate your sales career. RECRUITER The purpose of the Recruiter role is to build the foundation for a successful sales career at Insight Global. As a Recruiter, you’ll learn all about recruiting and our services – and how to sell them to current and future clients. You’ll play the role of matchmaker for companies and candidates by reviewing CV’s from our internal database and online job boards, conducting phone interviews, preparing candidates to meet hiring managers, and ultimately negotiating job offers to get them hired. The average employee spends approximately six months in the Recruiter role before enrolling into either Account Manager Training (AMT) or Professional Recruiter Training (PRT). The next 8 to 12 weeks, you'll be working to earn your promotion into either role by applying the skills and knowledge you learned to real-world scenarios with your future clients. ACCOUNT MANAGER Account Managers are the face of our organisation. They work directly with hiring managers at Fortune 1,000 companies by researching and targeting organisations in need of recruiting services. They make an initial connection through networking and cold calls, ultimately becoming valuable business consultants and building long-term relationships with their clients. Account Managers run in-person meetings and lunches to get to know hiring goals, team dynamics, and sell how our services can elevate their business. They’ll then gather job requirements and work hand-in-hand with our Recruiting team to find the perfect candidates to fill each role. Account Managers don’t sell a product, they sell recruiting and are experts when it comes to all things hiring. PROFESSIONAL RECRUITER When it comes to Professional Recruiting, think next-level Recruiting and a different take on inside sales. Professional Recruiters are experts in their craft, focused on job seekers and our consultants. Their job is to identify top talent, then work to pair those candidates with the perfect job. They get to know the experiences and career aspirations of each job seeker to match clients to consultants. Once the placement is made, our Professional Recruiters continue to work closely with each consultant guaranteeing a world-class experience and offering continued support throughout their careers. Our Professional Recruiters accounted for over 80% of our job placements last year. COMPENSATION & BENEFITS Insight Global offers a competitive base salary starting at £32,000 annually and a £5,000 signing bonus in LTIPs (Long Term Incentive Plan). Upon promotion, Account Managers and Professional Recruiters receive a base salary increase to £40,000 annually. Once promoted, Account Managers and Professional Recruiters also receive their phone allowance and uncapped commission paid monthly. The average employee in the company makes: Year 1: £32,000- £40,000(Recruiter to Promoted role) Year 2: £60,000 – £70,000 Year 3: £130,000+ Account Managers and Professional Recruiters have the opportunity to win annual sales contests that include an all-expenses paid trip to the Bahamas, LTIPs, and a cash bonus starting at £7,500. Benefit offerings include medical, dental, vision, disability insurance, company-paid life insurance, pension plan with employer matching, and paid vacation and sick time. Start Dates March - October 2026

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year celebrations. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours, and both a work abroad and cultural bank holiday swap scheme., • Hybrid Working – Balance between home and office. (3 days in office) We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling., • Supporting Families – Enhanced parental leave pay, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are seeking an experienced AV / TV Buying Manager to lead the delivery of high-quality AV campaigns across a diverse portfolio of clients. This is a hands-on role with clear ownership, taking responsibility from client brief through to planning, buying, booking and optimisation. You will play a key role in managing day-to-day client relationships, acting as a trusted AV lead and ensuring campaigns are delivered to a high standard across Linear TV and Connected TV (CTV). Alongside this, you will support the development of junior team members and work closely with media owners to drive value and performance. This role is well suited to someone who enjoys accountability, client exposure and owning their work end to end. HOW YOU WILL MAKE AN IMPACT • Own AV planning from brief to delivery, translating client objectives into clear and effective Linear and CTV strategies, plans and buys., • Lead the planning, buying, booking and optimisation of AV campaigns, confidently justifying recommendations and performance to clients., • Act as a day-to-day AV contact for clients, building trusted relationships and providing clear, confident communication throughout campaign delivery., • Manage end-to-end campaign setup, ensuring accuracy, quality and timelines are consistently met., • Lead relationships for key clients across a variety of sectors, proactively identifying opportunities to add value., • Build strong working relationships with media owners and sales houses to drive value and negotiate effectively., • Provide training, feedback and support to junior team members, helping to raise the standard of AV delivery across the team., • Confidently use core systems including MediaOcean, VOD and Linear booking systems, and ideally K2 (TechEdge). WHAT YOU WILL BRING TO THE ROLE ESSENTIAL SKILLS • In-depth understanding of the AV market, with strong expertise across Linear TV and CTV., • Understanding of industry-wide systems including DS Media, CARIA and TechEdge., • Proven experience leading and managing large-scale AV and TV campaigns., • Strong organisational skills with the ability to manage multiple campaigns simultaneously., • Self-starter mentality, comfortable taking ownership and making decisions with confidence., • High motivation and reliability, with a consistent focus on quality delivery., • Ability to hit the ground running and quickly adapt to new processes and responsibilities. NICE TO HAVE SKILLS • Experience across both planning and buying roles., • Strong negotiation skills across pricing, value and quality metrics., • People development experience, with the ability to mentor and upskill junior team members.

About the Company At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships. About the Role Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships. Responsibilities • Technical Project Management and Leadership:, • Translate business and technical requirements into detailed project plans, milestones, and deliverables., • Lead technical discovery sessions to uncover client use cases and integration needs., • Manage timelines, priorities, and resource allocations to keep projects on track and within budget., • Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges., • Rally technical and functional team members to resolve issues and ensure project success. Client Relationship and Stakeholder Management: • Serve as the primary point of contact for clients during active engagements, providing clear and timely updates., • Partner with clients to deeply understand their evolving needs and propose solutions that drive business value., • Educate clients on Airtable’s technical capabilities, integrations, and best practices to ensure successful adoption., • Build strong relationships that foster client trust and repeat business. Technical Solution Scoping and Documentation: • Participate in pre-sales technical scoping calls and contribute to solution design discussions., • Develop technical scopes of work and solution architecture documentation aligned with client objectives., • Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications. Communication and Collaboration: • Communicate effectively with both technical and non-technical stakeholders across Slack, Missive, Airtable, and other collaboration platforms., • Document key project decisions, technical designs, and implementation details for internal and client visibility., • Demonstrate excellent communication skills in both synchronous and asynchronous environments. Quality Assurance and Delivery Excellence: • Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards., • Lead user acceptance testing coordination, issue tracking, and resolution processes., • Drive projects toward successful delivery, positive client feedback, and 5-star reviews. Continuous Improvement: • Identify opportunities to improve delivery processes, documentation standards, and technical methodologies., • Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects. Qualifications • 2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration., • Experience managing client-facing technical projects from scoping through delivery., • Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert., • Ability to translate business processes into technical requirements and solutions., • Exceptional written and verbal communication skills, comfortable explaining complex technical concepts to non-technical audiences., • Proven ability to lead remote teams and manage multiple projects simultaneously., • Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts., • Passion for delivering high-quality solutions and building lasting client relationships. Required Skills • Technical project management experience., • Client-facing project management skills., • Understanding of Airtable’s capabilities., • Strong communication skills., • Ability to lead remote teams., • Problem-solving skills. Preferred Skills • Experience in SaaS implementations., • Experience in software consulting., • Experience in systems integration. Pay range and compensation package Compensation details will be discussed during the interview process. Equal Opportunity Statement Optimize IS is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.

SENIOR PPC ACCOUNT MANAGER KEY POINTS • Salary up to £45K, • Hybrid working with flexible approach, • London based HQ, • Lead high-performance PPC campaigns across a varied client portfolio, • Clear progression pathway with leadership exposure ABOUT THE CLIENT We’re partnering with an award-winning digital marketing agency known for delivering data-driven performance strategies across Paid Media. Due to continued growth, they’re looking to appoint a Senior PPC Account Manager to take ownership of key client accounts and help drive best-in-class campaign delivery. THE BENEFITS • Flexible, hybrid working model, • 1-1 counselling and mental health support, • Subsidised gym membership, • Personalised career progression and development plan THE SENIOR PPC ACCOUNT MANAGER ROLE: As a Senior PPC Account Manager, you will take full ownership of campaign strategy, execution, and performance across a portfolio of clients. You’ll work closely with senior stakeholders internally and externally, leading on strategic planning, performance analysis, and client communication. You will oversee budget pacing, KPI tracking, reporting, and optimisation while proactively identifying opportunities for growth and innovation. Alongside hands-on campaign management, you’ll mentor junior team members and collaborate with Paid Social, SEO, Growth, and Data teams to deliver integrated performance strategies. SENIOR PPC ACCOUNT MANAGER ESSENTIAL SKILLS • Proven experience managing successful PPC campaigns within an agency environment, • Strong knowledge of Google Ads and paid search best practices, • Ability to manage budgets, forecast performance, and optimise to KPI targets, • Confident client-facing experience, leading meetings and presenting insights, • Strong analytical mindset with data-driven decision making, • Experience mentoring or supporting junior team members, • Proactive, independent, and commercially aware approach TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on 01244 567 388 / 07719 067 562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS PPC, Paid Search, Google Ads, Performance Marketing, Digital Marketing, Budget Management, Campaign Optimisation, Client Management, Data Analysis, Agency Experience

Account Manager (Integrated Branding/Events) - £30,000-£35,000 - London/Hybrid We're hiring exclusively for a boutique integrated branding agency that specialise in working with major tech, consumer tech/retail brands. Our client is seeking an Account Manager, ideally from an events background, in a hands on, delivery focused role, managing client relationships and strategising brand creation campaigns. This agency is small but mighty and has an stand-out client portfolio. They give home to a collaborative and energetic culture where individual development truly shines! Exceptional leadership, friendly atmosphere and a growth driven environment. The Role: • Planning and implement exciting, cost effective, & targeted integrated marketing campaigns, • Running events (UK or worldwide), • Preparing, writing and delivering client proposals, • Sourcing & securing appropriate suppliers, • Managing a number of aspects of client accounts, • Overseeing budgets and project delivery The Candidate: • Have a background in events and have a keen interest in integrated marketing campaigns, • Creative, confident and passionate about your work, • Confident managing client relationships and expectations, • Exceptional at financial and budgeting tasks, • Incredibly detailed and organised, • Be competent with Microsoft programmes, • Experienced in delivering excellent client management with proven results, • Familiar with working in a fast paced dynamic and adaptable environment Please apply below or contact This role will suit an SAE or AM from an events background, looking to work on more of a variety of campaign verticals including brand identity, visualisation and creation, motion and design. We're also hiring an SAM/JAD so if you feel you're slightly too senior, please do reach out and tell us you're preferred level.