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Job Title: Account Manager - Financial Markets Location: Watford, Hertfordshire (Office Based) Salary: £26,500 per annum starting to £27,500 per annum after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Job type: Full time, Permanent Are you ready to build a career from day one? We ar... ZIPC1_UKTJ

Technical Account Manager - London & Surrounding | Construction-based Technical Account Manager role in London managing £60m pipeline, tender opportunities, key accounts and structured new equipment sales. The Company Join a global manufacturer and market leader within the construction and façade access sector, supplying specialist access systems to major contractors across the UK. With a stron... ZIPC1_UKTJ

Your new company A forward‑thinking, client‑focused accountancy firm specialising in supporting owner‑managed and entrepreneurial businesses. Known for its collaborative culture and high‑quality advisory services, the firm combines technical expertise with a genuinely personal approach. Your new role My client is looking for an experienced and motivated Manager to join their growing corporate team. This is a fantastic opportunity for a qualified accountant who enjoys leading client relationships, managing a varied portfolio, and supporting the development of a high‑performing team. As a Corporate Accounts Manager, you'll act as the main point of contact for your clients, ensuring work is delivered efficiently, accurately and on time. You'll work closely with Partners and Directors to plan assignments, allocate resources and oversee the work of junior team members. This role offers a blend of technical challenge, client interaction and leadership responsibility. Key Responsibilities Client Management • Lead client relationships and manage expectations throughout each assignment., • Plan and project‑manage engagements alongside a Partner/Director., • Monitor progress to ensure timely, efficient and on‑budget delivery., • Review work‑in‑progress, compare to budget and prepare invoices., • Understand and apply the firm's billing and profitability principles., • Support recruitment and onboarding of new team members., • Coach, mentor and develop junior staff., • Allocate workload and manage resources across your portfolio., • Maintain strong knowledge of accounting standards and best practice., • Prepare statutory financial statements under UK GAAP., • Prepare corporation tax computations and returns. What you'll need to succeed • ACA or ACCA qualified., • Strong understanding of UK GAAP and IFRS., • Experience preparing group accounts and corporation tax computations., • Excellent organisational skills with the ability to prioritise and meet deadlines., • Strong attention to detail and commitment to high‑quality work., • Confident communicator with the ability to build strong client relationships., • Skilled in Microsoft Office and finance software packages., • Able to work independently while knowing when to escalate issues. Hybrid & flexible working options. Excellent career development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

An opportunity has arisen for a Legal Accounts Manager to join this top legal 500, multi-accredited law firm on the East London/Essex border. The successful candidate will need to be organised as they will be managing all the financial aspects of the firm in this busy but rewarding role. This position is a full time, office based role. The Firm Our client is a successful, multi-office Legal 500 practice providing a wide range of services to individual and commercial clients on a national basis. Staffed by a team of dedicated professionals, it is regarded as one of the largest firms in its region. The firm is able to deliver efficient and high-quality work in large volumes. Committed to building long-lasting relationships with their clients, they have developed a loyal and growing client base and continue to go from strength to strength. Legal Accounts Manager role overview: The Accounts Manager is responsible for the effective management of the firm’s client and office accounts, invoicing processes and financial reporting, ensuring full compliance with the Solicitors Accounts Rules and all relevant regulatory requirements. The role includes managing a team of six within the accounts function and providing strategic and operational support to the firm’s management team. Responsibilities for this Legal Accounts Manager role: • Implement and maintain the firm’s client, office and invoicing procedures in accordance with the Office Manual and the Solicitors Accounts Rules, • Preparing financial statements, • Preparation of weekly, monthly and ad hoc reporting, • Prepare and oversee regular bank reconciliations, • Responding to all queries and requests in a timely manner, • Maintaining VAT records, • Advising department management on financial decisions, • Deliver a consistently high standard of client care and quality of service, • Supervise, support and develop Accounts Assistants and other accounts staffQualifications, Skills and Experience for this Legal Accounts Manager role:, • The ideal candidate should have at least 5 years experience as a Legal Management Accountant, • Experience of working within a law firm as well as knowledge of legal processes is essential, • Industry qualifications desired (ACCA, CIMA), • Experience of dealing with Legal Aid Agency work, • Strong working knowledge of the Solicitors Accounts Rules, VAT, AML regulations and associated compliance obligations, • Previous experience working within a Lexcel/SQE - accredited firmFor more information please contact Victoria Kemp quoting reference 37638 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favourite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Account Manager – Digital Media (CTV, OLV, Display) | London We’re hiring an Account Manager to join a fast‑growing digital media company that delivers innovative video advertising solutions for publishers and advertisers across Europe and LATAM. This is a great opportunity for someone who thrives in a fast‑paced, cross‑functional environment and wants to grow within the digital advertising ecosystem. About the Role This hybrid role spans both Supply Account Management and Demand Account Management, giving you exposure to multiple parts of the business. You’ll work closely with publishers, internal delivery teams, and commercial stakeholders to ensure seamless campaign execution across CTV, OLV, and Display. Key Responsibilities • Manage and grow relationships with premium publishers, overseeing onboarding, performance optimisation, and long‑term account health., • Conduct daily supply checks and provide clear insights to internal and external stakeholders., • Support campaign setup, trafficking, optimisation, and reporting across video and display formats., • Assist with pre‑sales tasks including forecasting, audience targeting, and curated site lists. Ideal Candidate • 1–3 years’ experience in digital media operations, account management, ad ops, or programmatic trading., • Experience working with a DSP or SSP is essential (e.g., DV360, The Trade Desk, Xandr, PubMatic, Magnite, Index, etc.)., • Strong analytical and communication skills, comfortable interpreting campaign data and presenting insights., • Proactive, detail‑oriented, and confident working cross‑functionally in a fast‑moving environment. Please do send me your CV if this would be of interest! Thanks :)

At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it. We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence. Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works. Vision and Mission Making creative ad workflow collaboration easier. Simplifying and automating the end-to-end creative workflow, enabling our clients to deliver premium and relevant ad experiences to consumers. Company Values • Move smart, • Define tomorrow, • Be better together, • Change what’s possible Overview of Role As an Account Manager, you will be responsible for the daily management of some of the company's largest enterprise clients. You will work hand-in-hand with the Key Account Director (KAD) to own new and existing client relationships and business opportunities. Additionally, you will add value by providing exceptional customer service to our key clients, their Brand Managers, and their partner agencies. You will be an integral contributor to the team's objectives in growing the business and take a leadership role when collaborating with other internal Cape teams and external advertising agencies. Responsibilities and Key Tasks • Strategy & Relationships: Support, contribute to and own aspects of the global account management strategy. Manage and be responsible for client relationships, acting as the point of contact for intel, escalations, and problem-solving., • Reporting & Data: Manage monthly and quarterly business review meetings, pulling together agendas and required data. Use Power BI for data retrieval for EOY and half-year reporting and decks for clients., • Financial Management: Manage financial aspects of accounts, ensuring services are billed in a timely manner. This includes managing invoice checks, Tipalti approvals, and Airtable inputting for cost and PO management., • Billing Operations: Maintain rate cards and carry out price analysis for reviews and proposals. Monitor platform orders and update billing trackers with external partners for weekly and month end billing., • Account Visibility: Track account activity and spend to assist finance with invoice queries and reduce debtor days. Manage and report account revenue for clear profitability and P&L understanding., • Technical Support: Act as the main bridge between the client and our tech teams to ensure platform bugs or errors are logged, tracked and fixed., • Onboarding: Lead the onboarding of new external personnel and agency teams to Cape platforms and workflow processes., • Communication & Support: Respond to client and partner emails in a timely manner. Support tasks and projects with the KAD to alleviate workload and stay across future action points., • Collaboration: Cross-collaborate with internal teams on projects or order issues to assist with resolutions or queries., • Cross & Upselling: Seek out and identify opportunities to provide additional support and services to customers. Expert knowledge of the industry, our solutions and products and how to win new business leads. Experience & Skills Required Experience Required: • Minimum 3–6 years of account management or sales experience in marketing, advertising, or media., • Experience within an office environment and working as part of a team., • Client-facing experience with the confidence to meet senior clients., • Previous experience working towards individual and team objectives. Skills Required: • Dynamic Organisation: Easily pivots between different tasks and priorities throughout the day, staying organised even when things move fast., • Composure: Remain level-headed when unexpected issues pop up, jumping in quickly to find a solution., • Detailed Documentation: Keep a clear record of account activity so the team and client always have full visibility on what has been done or is pending., • Conflict Management: Confidently manage challenging or difficult conversations with frustrated clients, remaining professional and calm to de-escalate tension., • Proactivity: Seek opportunities to help streamline processes and resolve outstanding issues., • Communication: Strong communication and presentation skills., • Technical Proficiency: Proficient in CRM, Google productivity suites (Excel/Sheets), and Power BI., • Languages: Fluency in English is essential; French and/or Spanish is advantageous. Other Information • This is a fixed term contract to start Mid-April., • This is a hybrid role, working 2 days per week from our office in central London.

About CWAN® CWAN® The next-generation platform: bringing together powerful execution, portfolio management, data, accounting, analytics, automated workflows, and real-time multi-asset risk and transparency across the full investment lifecycle. For 20 years, CWAN has helped thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Job Description: We are seeking an experienced and dynamic Senior Strategic Account Manager to join our EMEA team in London. In this pivotal role, you will be responsible for driving revenue growth by identifying and pursuing opportunities in coordination with Sales Specialists with our existing key accounts across EMEA. Your primary focus will be to develop relationships with C-Level decision-makers in the front, middle, and back office of our existing institutional asset management and insurance customers (Asset Management team) in EMEA. Key Responsibilities: • Account Strategy/ Business Development: Collaborate with existing and prospective institutional asset management and Insurers clients at C-Level to develop tailored account and GTM strategies that align with their business objectives and drive mutual growth., • Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling our products and services into decision makers across execution, portfolio management, data, accounting, risk, client reporting, analytics, automated workflows, and real-time multi-asset risk ensuring our clients are aware of the full value we can provide across the full investment lifecycle., • Collaboration and facilitation: Work closely with other internal teams, including solution sales, marketing, product development, and customer support, to ensure e meet and exceed client expectations., • Performance Monitoring: Track account performance and client engagement metrics, utilizing insights to propose solutions that enhance value and drive improvement., • Feedback Loop: Gather and communicate client feedback to internal teams to help shape the development of products and services., • Reporting: Provide regular updates and reports on account status, opportunities, and risks to senior leadership. Provide Account Plan, vendors landscapes and up to date Org charts on customer base. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in global account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of Financial Services with focus on Asset Management and Insurance and the ability to communicate technical concepts to non-technical stakeholders., • Extremely Strong network within UK Asset Management and Insurance industry, • Excellent interpersonal, negotiation, and communication skills., • Understanding of complex enterprise sales process, • Ability to analyse complex problems and develop innovative solutions and understanding of the Investment Management Operating model, • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of enterprise solutions and the ability to communicate technical concepts to non-technical stakeholders., • Excellent interpersonal, negotiation, and communication skills., • Ability to analyze complex problems and develop innovative solutions., • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader.

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Big Picture has provided technical sales and training teams to the IT and electronics industry worldwide since 1996. Clients have included Dell, Intel, Microsoft, Canon, Amazon, and Lenovo, working across all segments and verticals. Big Picture's award-winning teams work with direct sales, channel partners, and customers to drive adoption of new technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales and Business Development Managers throughout the UK. Successful candidates will have experience within the compute sales channel, compute direct sales and have successfully managed teams. Responsibilities • Understand the clients' objectives on sales and training outcomes for the team to deliver to direct sales, channel partners and customers., • Strategise methodologies and processes to deliver on these outcomes. This will involve planning both team activities and measurement criteria to ensure the team overachieves on expectations., • Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/ service gaps., • Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients., • Identify any instances of underperformance or knowledge/ skills gaps and build a program to support the teams in removing any barriers to success., • Improve the ongoing service delivery by collating feedback from all internal and external stakeholders and recommending changes to align with more successful outcomes., • Support the extended team by delivering product presentations and keynotes during roadshows. Skills • Proven track record of driving teams to achieve sales targets and operational excellence, • 5+ years in-depth knowledge of the IT sales market, both in direct and indirect channels, • Excellent reporting and analysis acumen, • Pro-active management experience - leading from the front, • Innovative team building and motivational skills, • Creativity in overcoming obstacles and driving change

About us - Inspirational Venues & Events provide industry leading venue finding and events management services throughout the UK and worldwide. We are an energetic, dynamic, forward-thinking company and thrive on being the very best at what we do. At our core is the desire to do exceptional business with great clients, making a positive contribution to the events industry and adding value to our clients’ ongoing success. About the role - An integral part of the Client Success Team with proactive client engagement, supporting the development of a prestigious client portfolio; strengthening stakeholder relationships, form trusting partnerships and exceed expectations. Working in a fast paced customer centric environment, developing clients accounts and activating promotional campaigns. The position is based from our London office. About you - • Experienced in the Hotel, Venue, Events related sector 2+ years, • Looking for your next step in proactive sales, • Previous experience in agency, venue, hotel and / or event management is beneficial, • Customer-focused with a commitment to satisfaction, • Team player, • Confident communicator, • Proficient in MS Excel, Word, PowerPoint and CRM systems

Are you seeking a new challenge with a leading political consultancy to support on a range of clients including those at the front of educational policy change? The Client: Leading Strategic Political Consultancy This top tier strategic consultancy offers a fantastic platform with a dynamic and ambitious leadership team, which blends public affairs, comms, due diligence and insights while campaigning for causes and driving policy change for corporates, brands, member associations and charities. They are policy generalists tackling issues from education and energy to health, welfare and financial services. The firm really invest in their staff, giving excellent client exposure and structured training programmes, as well as the pastoral care and well-being focused benefits which values you as much as their top tier clients. The Role: Public Affairs Account Manager This Account Manager role will work in well-structured account teams; reporting into Directors and ensuring client deliverables are on target. Projects will be predominantly UK focused with the integration of media, insights and political due diligence and wider comms plans into political lobbying and engagement strategies. Tasks, skills and attributes for the role: • Experience in a consultancy delivering public affairs campaigns., • Experience working on national public affairs and policy issues. Experience and/or interest in education policy would be a strong advantage., • Supporting strategic political guidance to clients., • Integrating media plans and comms into political strategies., • Helping clients prepare for select committee hearings and government interaction, • Supporting new business Salary & Benefits: • Suggested salary from £40-45k depending on experience, • Discretionary bonuses, • 28 days excluding bank holidays, • Flexible hybrid working., • Pension scheme, • Leadership and training academy programmes, • Summer and Christmas parties, • Charitable days, • Personalised training and well-being budget, • Cycle Scheme, • Additional lifestyle benefits If you feel you have the suitable experience and skill to complete the role, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Creative Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

Are you a creative and results-driven B2B property PR professional ready to take your career to the next level? My client is looking for a strategic, ambitious, and media-savvy Account Manager to drive high-impact B2B property PR campaigns that make waves in the industry. My client are an award-winning independent PR agency specialising in the property, retail, and leisure sectors. They have such a lovely culture, they pride themselves on having a family feel and a laugh and learn culture, where they encourage people to flourish and progress. The Role • Account Manager, • Salary: £37,000 - £42,000 + Benefits & Bonus, • Location: London (Hybrid, 3 days in office) This is an opportunity to own client relationships, shape media narratives, and lead innovative PR activations that deliver real results. If you thrive on securing top-tier media coverage, spotting creative angles that others miss, and mentoring a high-performing team, this role is for you! What Makes You the Perfect Fit? • An established Account Manager or a similar role in PR., • A deep understanding of the built environment, B2B landscape, and media ecosystem., • A relentless drive for securing top-tier media coverage and telling compelling stories., • A natural leader who thrives in a fast-paced, collaborative environment., • Outstanding communication, creativity, and strategic thinking skills. Sound like the opportunity for you? Get in touch today with your CV for full details! If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

About Infodesk: Infodesk is the leading enterprise intelligence management SaaS platform, serving more than 150 organisations across Life Sciences, Insurance, Consulting, Finance, Manufacturing and other key sectors. Infodesk's proprietary "Smarter Data" technology gathers, normalises, enriches and summarises content from external and internal sources to deliver business-critical insights that help clients increase their competitive awareness, mitigate risks and make confident data-driven strategic decisions. About the Role Infodesk is looking for a confident, well-organised, process-orientated team player to join our Account Management function in a role focused on supporting operational tasks that drive customer experience excellence, retention, and growth. You will also manage a small portfolio of customer accounts which will include, but is not limited to, direct client engagements and core account management responsibilities. Core Responsibilities Account Management Operations & Team Support • A significant portion of this role will focus on enabling the Account Management team to operate efficiently and effectively across their client portfolios., • Conducting platform usage analysis and reporting to help identify engagement trends, risks and growth opportunities, • Maintaining CRM governance by the account management team on records, account documentation and reporting, • Coordinating across internal teams including Sales, Product, Information Strategy, Customer Success and Support, to ensure client requests are tracked and coordinated internally to resolution in a timely manner, • Helping identify best practices and scalable processes that improve how the Account Management team operates, • Supporting the creation and maintenance of Mutual Success Plans for key clients, • Share insights from account activity to help improve product development and service delivery, • Help monitor account health indicators and highlight potential risks or opportunities Account Ownership • Acting as the primary point of contact for a select group of clients, • Conducting regular check-ins and supporting client engagement, • Monitoring platform usage and ensuring clients are deriving value, • Coordinating internally to resolve issues or optimise platform usage, • Supporting the renewal process for your assigned accounts Required Skills and Experience • This position is ideal for someone with 3-4 years of experience in account management or customer-facing roles within a SaaS or subscription-based business, who enjoys the organisational, analytical and coordination side of account management., • Experience supporting B2B customer relationships and recurring revenue accounts, including experience preparing QBRs and renewal documentation, • Experience working in roles that combine client interaction with operational coordination, • Highly organised with strong attention to detail, • Strong project coordination and administrative capabilities, • Comfortable working with data, reporting and account metrics, • Strong communication and relationship-building skills, • Ability to manage multiple priorities across a team environment, • Proactive mindset with a willingness to support and enable colleagues, • Confidence participating in client calls and presentations, • Comfortable working with complex platforms or AI-enabled products Nice to Have • Experience supporting enterprise or strategic accounts, • Familiarity with Salesforce

Autoflame Engineering is a global manufacturer of industry-leading combustion management systems for industrial boiler and burner applications that deliver and support innovative and efficient energy-saving solutions. Our products empower our customers to monitor and reduce their fuel costs and emissions on our way to net zero. Innovation and quality are cornerstones of our business and as such, we manufacture 98% of our products onsite in our HQ just outside of London. As a family business with over 50 years of history, we have grown into an award-winning export champion with a global distribution network. About the Role An exciting new opportunity has become available for a graduate to join our thriving International Sales Team. You will be responsible for generating new business and managing accounts for our North American market. As part of the role, you will visit and develop relationships with our partners in your specified sales territories with the ability to offer the best practical and technical solutions to the customer. Our network continues to grow and with rising energy costs driving demand, the trajectory is up. We’re looking for an ambitious graduate wanting to grow with us. A comprehensive 12-month development plan and continuous on-site training is provided. Responsibilities • Willingness and desire for International travel, approximately 8-10 times per year, • Establish relationships with potential customers whilst maintaining existing ones, • Perform cost-benefit analysis on potential business opportunity, • Deliver technical presentations to prospective clients, • Support with all areas of sales activities, • Network for opportunities, • Ensure all sales data is accurately submitted on our CRM system, • Directly report to the North American Sales Director About you • Technical or Engineering Degree (preferred) with a keen interest in the environment and sustainability., • Be able to work cohesively as part of a team and on your own initiative, always possess a positive and enthusiastic character whilst maintaining professional standards., • Excellent interpersonal, written, and verbal communication skills, • A good knowledge of Microsoft applications including Word, Excel, and Outlook, • A high level of attention to detail, • Full UK Driving License

At Bill’s, our mission is simple Everyone Leaves Happy. As Reservations Optimisation Manager, you will be the leader of Bill’s Central Reservations systems and processes, ensure our booking platforms are optimised, reliable and commercially effective, supporting revenue growth, operational delivery. All of these processes should support our focus on ensuring both a seamless, and unmistakeably Bill's, guest experience. We are looking for a subject-matter expert on reservations technology, owning system configuration, optimisation and performance across platforms including OpenTable, OrderPay and website integration including TLC built platforms. An ability to translate data and insight into system improvements will be vital, ensuring availability, capacity and booking rules are set up to maximise conversion while protecting and improving guest experience on all booking platforms. As a part of the reservations team this role will occasionally require weekend working on a rolling basis to ensure essential communications and the Chatbot are looked after during peak restaurant hours. This role will also take responsibility for three of the Reservations Team, managing them and taking responsibility for their training and goals, wellbeing, and progression. What we need from you (sound familiar?) Own the end-to-end operation of central reservations systems, ensuring they support commercial goals, guest experience and operational delivery. Manage and optimise the booking journey, identifying improvements through system updates, integrations, APIs and automation. Configure and maintain reservation platforms including OpenTable across all sites (availability, turn times, flows, experiences and booking rules). Analyse capacity and missed booking opportunities, implementing configuration changes to maximise utilisation and conversion. Own system configuration for payments and set menu functionality including OrderPay and Set Menu Manager. Monitor reservations performance and KPIs, providing insight-led reporting to support commercial and marketing decisions. Ensure booking data accuracy and system integrity across all reservations platforms and integrations. Develop and maintain SOPs, documentation and training frameworks for reservations systems. Lead reservations-related projects, including new site setups, integrations and platform improvements. Act as the escalation point for system issues, managing incident resolution and communicating impacts to stakeholders. Our Bill’s Benefits (the good stuff): Never a hungry belly - Discounts on the whole menu, with 80% for on shift and 50% for off shift discounts for all employees. Access your earnings early– the ability to access your earnings within 24 hours of working your shift if you ever need it. Supermarket discounts - take a percentage off your weekly shop with access to discounts at most of the major supermarkets. Every little helps ;) Long Service Awards – Some things are worth celebrating – Long Service is one of them! Yearly Bonus based on business goals Career Progression - Bill’s strongly believe in giving all of our employees the opportunities to succeed and progress. The proof is in the pudding, 30 of our 50 Head Office colleagues started out in Monthly Training - we also offer monthly core training sessions to keep you at the top of your game, it’s easy to book on whenever you need. Insight discovery - Across our whole business we have woven Insights Discovery into everything we do, this means learning about yourself and how to work best with all your colleagues. CURIOUS: Naturally inquisitive and data-driven, always exploring how systems, configuration and insight can improve booking performance and guest experience. COURAGEOUS: Confident in owning complex systems, making recommendations, and challenging configuration or behaviour that limits performance or consistency. COLOURFUL: Calm, clear and collaborative, bringing confidence and structure to a highly technical space while supporting teams with clarity and positivity.

Job Title: Paid Search Account Manager Location: Central London (Hybrid Working) Company: Leading Media Agency About Us: Our client is a leading media agency known for delivering cutting-edge digital marketing solutions for top-tier clients. Their team thrives on creativity, collaboration, and innovation, offering a dynamic work environment in the heart of central London. With a hybrid working scheme, a strong focus on employee well-being, and an amazing culture, they pride themselves on being a great place to grow your career. Role Overview: We are seeking a highly motivated and experienced Paid Search Account Manager to join our client’s dynamic team. In this role, you will be responsible for managing and optimizing PPC campaigns across various platforms. You will also play a key role in client management, ensuring that campaigns are delivering against KPIs and providing strategic insights and performance reports. Key Responsibilities: • Campaign Management: Build, manage, and optimize PPC campaigns across Shopping, Search, Display, and YouTube for multiple clients., • Performance Analysis: Monitor campaign performance, analyze data, and identify opportunities for improvement to maximize ROI., • Client Reporting: Develop detailed performance reports and provide insights and recommendations to clients., • Client Management: Act as the main point of contact for clients, managing expectations, providing strategic advice, and ensuring client satisfaction., • Budget Management: Manage budgets effectively, ensuring efficient spend across all campaigns., • Experience: Minimum of 2+ years of experience in managing and optimizing PPC campaigns, ideally within an agency setting., • Technical Skills: Strong proficiency in Google Ads, Bing Ads, SA360 and other PPC platforms. Experience with Google Analytics and other reporting tools is essential., • Client Management: Proven experience in delivering campaigns/projects for multiple clients/stakeholders, with excellent communication and presentation skills., • Analytical Skills: Strong ability to analyze campaign performance data and translate insights into actionable recommendations., • Organizational Skills: Excellent project management skills, with the ability to manage multiple campaigns simultaneously and meet tight deadlines., • Hybrid Working: Flexible working arrangements with a blend of office and remote work., • Central Location: Stunning offices located in central London with easy access to transport links., • Great Culture: Work within a supportive, innovative, and collaborative team environment., • Career Development: Opportunities for continuous learning and professional growth. If you are passionate about PPC and want to be part of an exciting, fast-paced environment, we would love to hear from you. Please send your CV and a cover letter detailing your experience and why you would be a great fit for this role. This job specification outlines the key responsibilities and qualifications for the role of a Paid Search Account Manager at our client, a leading media agency. We are looking for someone with a proven track record in PPC management and client relations, who is ready to take their career to the next level in a vibrant and supportive environment. For more info click "APPLY" or email your cv directly to

BMS Account Manager - 4 Day Working Week If you come from a BMS / Building Controls background and you’re looking to transition into Smart Buildings, this role could be for you. This opportunity also provides you a 4 day working week, so if work life balance is important to you, this would be a great opportunity. This is an opportunity to step out of traditional BMS engineering and into a high-impact, client-facing, technology-driven role where your expertise directly improves building performance, reduces carbon emissions and shapes the future of smart buildings. London Area - 4 Day Working Week • £60,000 - £65,000 Yearly Salary, • 4 Day Working Week, Every Week, • 25 Days Annual Holiday, • Remote Working, Very Flexible Environment, • Pension Scheme, • Employee Assistance Programme Responsibilities • Manage the full lifecycle of customer accounts from onboarding to renewal, • Lead client handovers from sales and support system implementation, • Deliver training and ensure successful platform adoption, • Analyse HVAC, BMS and metering systems to identify performance improvements, • Provide technical commentary, reporting and actionable recommendations, • Run regular performance review meetings with clients, • Track and drive completion of energy and optimisation actions, • Identify contract renewal and account growth opportunities, • Contribute feedback to product and technical teams to improve system functionality Desired Experience • Strong background in BMS / building controls (e.g. Trend, Niagara or similar), • Solid understanding of HVAC systems and energy optimisation strategies, • Experience with protocols such as Bacnet, Modbus, Mbus or LoRaWAN, • Knowledge of building performance and energy efficiency principles, • Experience in a client-facing or account management capacity within a technical environment, • Strong analytical skills with confidence interpreting building data, • Excellent communication and stakeholder engagement skills, • Self-motivated, organised and able to manage priorities effectively

🥤Account Manager – Drinks 🛍️Wholesale 📍London - Hybrid 💰£45k + 15% bonus + all travel covered We’re working with a fast-growing better-for-you drinks brand that’s building real momentum across the UK. They’re now looking for an Account Manager - Regional Wholesalers to take ownership of key wholesale partners and drive serious growth through that channel. This isn’t a maintenance role. You’ll be building proper partnerships, unlocking new distribution, and making sure the brand doesn’t just get listed, it actually sells. It’s a chance to make a real mark in a business that’s scaling quickly. What you’ll do 🤝 Own and grow relationships with regional wholesalers, keeping the brand front of mind 📈 Build joint plans that genuinely drive volume and visibility 🚪 Identify and open new wholesale partners to expand route to market 🔄 Work closely with field sales to turn distribution into strong rate of sale 📦 Unlock range extensions, secondary sitings and activation opportunities 📊 Track performance, spot trends and share real market insight with the wider team 🎯 Collaborate with marketing and national accounts to keep execution sharp and aligned What we’re looking for 🥤 FMCG experience, ideally working with wholesalers or within route to market 🧠 Strong understanding of how regional wholesale actually works day to day 💬 Confident building relationships with buyers and decision makers 📊 Commercially sharp and comfortable owning numbers 🔥 Motivated by growing a challenger brand in a fast-moving environment What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year celebrations. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours, and both a work abroad and cultural bank holiday swap scheme., • Hybrid Working – Balance between home and office. (3 days in office) We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling., • Supporting Families – Enhanced parental leave pay, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are seeking an experienced AV / TV Buying Manager to lead the delivery of high-quality AV campaigns across a diverse portfolio of clients. This is a hands-on role with clear ownership, taking responsibility from client brief through to planning, buying, booking and optimisation. You will play a key role in managing day-to-day client relationships, acting as a trusted AV lead and ensuring campaigns are delivered to a high standard across Linear TV and Connected TV (CTV). Alongside this, you will support the development of junior team members and work closely with media owners to drive value and performance. This role is well suited to someone who enjoys accountability, client exposure and owning their work end to end. HOW YOU WILL MAKE AN IMPACT • Own AV planning from brief to delivery, translating client objectives into clear and effective Linear and CTV strategies, plans and buys., • Lead the planning, buying, booking and optimisation of AV campaigns, confidently justifying recommendations and performance to clients., • Act as a day-to-day AV contact for clients, building trusted relationships and providing clear, confident communication throughout campaign delivery., • Manage end-to-end campaign setup, ensuring accuracy, quality and timelines are consistently met., • Lead relationships for key clients across a variety of sectors, proactively identifying opportunities to add value., • Build strong working relationships with media owners and sales houses to drive value and negotiate effectively., • Provide training, feedback and support to junior team members, helping to raise the standard of AV delivery across the team., • Confidently use core systems including MediaOcean, VOD and Linear booking systems, and ideally K2 (TechEdge). WHAT YOU WILL BRING TO THE ROLE ESSENTIAL SKILLS • In-depth understanding of the AV market, with strong expertise across Linear TV and CTV., • Understanding of industry-wide systems including DS Media, CARIA and TechEdge., • Proven experience leading and managing large-scale AV and TV campaigns., • Strong organisational skills with the ability to manage multiple campaigns simultaneously., • Self-starter mentality, comfortable taking ownership and making decisions with confidence., • High motivation and reliability, with a consistent focus on quality delivery., • Ability to hit the ground running and quickly adapt to new processes and responsibilities. NICE TO HAVE SKILLS • Experience across both planning and buying roles., • Strong negotiation skills across pricing, value and quality metrics., • People development experience, with the ability to mentor and upskill junior team members.

SENIOR PPC ACCOUNT MANAGER KEY POINTS • Salary up to £45K, • Hybrid working with flexible approach, • London based HQ, • Lead high-performance PPC campaigns across a varied client portfolio, • Clear progression pathway with leadership exposure ABOUT THE CLIENT We’re partnering with an award-winning digital marketing agency known for delivering data-driven performance strategies across Paid Media. Due to continued growth, they’re looking to appoint a Senior PPC Account Manager to take ownership of key client accounts and help drive best-in-class campaign delivery. THE BENEFITS • Flexible, hybrid working model, • 1-1 counselling and mental health support, • Subsidised gym membership, • Personalised career progression and development plan THE SENIOR PPC ACCOUNT MANAGER ROLE: As a Senior PPC Account Manager, you will take full ownership of campaign strategy, execution, and performance across a portfolio of clients. You’ll work closely with senior stakeholders internally and externally, leading on strategic planning, performance analysis, and client communication. You will oversee budget pacing, KPI tracking, reporting, and optimisation while proactively identifying opportunities for growth and innovation. Alongside hands-on campaign management, you’ll mentor junior team members and collaborate with Paid Social, SEO, Growth, and Data teams to deliver integrated performance strategies. SENIOR PPC ACCOUNT MANAGER ESSENTIAL SKILLS • Proven experience managing successful PPC campaigns within an agency environment, • Strong knowledge of Google Ads and paid search best practices, • Ability to manage budgets, forecast performance, and optimise to KPI targets, • Confident client-facing experience, leading meetings and presenting insights, • Strong analytical mindset with data-driven decision making, • Experience mentoring or supporting junior team members, • Proactive, independent, and commercially aware approach TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on 01244 567 388 / 07719 067 562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS PPC, Paid Search, Google Ads, Performance Marketing, Digital Marketing, Budget Management, Campaign Optimisation, Client Management, Data Analysis, Agency Experience

Field Account Manager - FMCG - Southwest London - 12-Month Fixed Term Contract Established over 20 years ago, our client is an international market leader in the FMCG space, currently working with the likes of Tesco & Nisa. As well as environmental sustainability, they pride themselves on their employee well-being, shown through their top of the range office facilities and market-leading benefits package, labelling them as a Global Top Employer for over 10 years. Driven by consistent year-on-year growth, the business is now investing in strengthening and expanding its existing client partnerships. This role plays a pivotal part in nurturing existing accounts, increasing product impact, and supporting clients through product education, visual merchandising, and strategic sales initiatives to maximise overall revenue. They are seeking a proactive, driven, and hands-on individual who is eager to make an impact. In return, the company offers excellent career development opportunities, with clear pathways not only within sales and leadership but also across broader areas of the business. This is a field-based role covering the Southwest London, with ideal candidate location being Edinburgh. This position is a 12-month fixed term contract. Responsibilities • Manage a portfolio of retail accounts in a field-based role, with a strong focus on driving further sales and account growth, • Deliver against key performance indicators, including regular site visits, product availability, and distribution targets, • Develop and strengthen relationships with key decision-makers and stakeholders across retail partners, • Educate store leaders and wider teams on product range, optimal placement, and the importance of maintaining availability to enhance overall performance, • Anticipate potential challenges and confidently address objections with proactive solutions, • Gather insights on pricing and distribution, sharing key findings with internal stakeholders, • Spot and pursue new commercial opportunities to support continued business growth The Successful Candidate • 12+ months experience in a field sales / field account management position, • Experience in the FMCG space would be a plus, • A valid UK driving license with no more than 6 points is essential, • Based in Southwest London or surrounding areas Field Account Manager Package • Basic salary: £38,000, • OTE: circa +£10,000-12,000, • Home set up including phone and laptop, • Sales allowance, • Shares options, • Company car, • Pension options, • Healthcare options, • 26 days annual leave plus bank holidays

Account Manager, Strategy & Insight team - Headland Headland is one of the UK’s leading communications consultancies, trusted by major businesses to navigate complexity, scrutiny and change. We champion collaboration and a wide range of perspectives to build the reputations of our clients. We are looking for a talented Account Manager to join our Strategy and Insight team. Headland’s growing Strategy and Insight team uses research from a variety of sources to help clients develop messaging, reputation strategies and commercial propositions that support their business goals. We’re looking for someone with experience using insight and research methods to shape communications strategies. This role works across the breadth of Headland’s client portfolio, spanning multiple sectors and audience groups. These may include consumers, voters, employees, politicians, regulators, experts, investors, analysts and the media. Alongside contributing to new business, you’ll advise a range of innovative and high-profile organisations — from fast-growing start-ups to global market leaders. Our clients include major technology companies (OpenAI, TikTok), food and retail brands (New Look, Nestlé), organisations driving the energy transition (Agratas, ScottishPower), and financial and professional services firms (Accenture, Legal & General). The role (responsibilities) • Independently lead the design, delivery and reporting of research projects (qualitative, quantitative and desk-based), • Contribute to large strategy projects (e.g. narrative development, positioning), • Explore and apply new methodologies, including analytics tools and AI capabilities, working with suppliers and colleagues across the agency, • Manage projects end-to-end, ensuring smooth delivery and high-quality client service, • Coordinate and manage workloads effectively with colleagues at all levels, including supporting and guiding junior team members, • Across all stages of a project:, • New business: Support proposal development and contribute to pitches. Contribute to wider new business and marketing activity, • Design: Recommend fieldwork partners and research approaches. Develop innovative methodologies, including AI-led tools and media listening techniques, • Fieldwork: Moderate focus groups and manage logistics. Oversee fieldwork partners and deliver desk-based research, • Analysis: Lead the development of insight reports. Translate research findings into clear, actionable insights, • Reporting: Present findings clearly and visually. Deliver presentations to colleagues and clients Who we’re looking for (essential skills and experience) • Experience advising on communications within a research-focused agency or a communications consultancy, • Experience delivering fieldwork across qualitative, quantitative and analytics-based methodologies, • Experience working on consumer and politically focused research, • Ability to design and adapt research approaches to meet a range of client needs, • Comfortable presenting research ideas, findings and recommendations to clients, • Strong analytical skills, including working with raw data (e.g. Excel) and producing high-quality outputs (PowerPoint and Word), • A proactive approach, with curiosity and a willingness to explore and challenge complex issues Desirable skills and experience • Experience in media, stakeholder, employee and/or investor research, • Ability to champion insight-led thinking internally and with clients, • Experience with advanced statistical techniques, data analysis and/or data visualisation, • Experience developing new research approaches or methodologies in collaboration with partners to extend our offer Inclusion and accessibility We’re an equal opportunities employer and welcome candidates from all backgrounds. We hire for ‘culture add’, not ‘culture fit’, and are committed to creating an inclusive working environment where different perspectives are valued. If you require any adjustments during the interview or selection process, please let a member of the team know. We’re proud to have been awarded full accreditation by The Blueprint — an industry standard that promotes greater diversity in PR and communications by helping organisations attract, retain and nurture Black, Asian, Mixed Race and Ethnic Minority talent. Learn more: Interested? Ready to take the next step in your career? Great. Please apply via LinkedIn with your CV and a cover note. We look forward to hearing from you. You can find out more about us here:

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams. You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team. The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross. What You Can Expect to Be Doing: Account & Client Management • Oversee day‑to‑day delivery of digital and social tactics across client programmes., • Manage digital advertising activations, tracking, and performance evaluation., • Lead social listening and insights workstreams., • Provide clear briefs and direction to junior team members while supporting their development., • Keep clients informed with regular updates, recommendations, and progress reports., • Maintain and grow relationships with both clients and third‑party partners. Communications & Content • Contribute to the strategic planning of client communications programmes., • Build knowledge of healthcare media and advise on appropriate targeting., • Develop relationships with industry experts, KOLs, and HCPs to enhance campaign impact., • Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media., • Support senior colleagues in developing proposals and presenting at client meetings. Financial & Operational Excellence • Support senior team members with budgeting, forecasting, and account profitability., • Track budgets, manage invoicing, and minimise over‑servicing., • Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment., • Stay current on healthcare industry developments and competitor activity. This Role Could Be a Great Fit for You If… • You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns., • You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more., • You’re a strong communicator - clear, concise, and confident across written and verbal formats., • You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards., • You’re collaborative, organised, solutions‑oriented, and eager to grow.

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

Customer Experience & Contact Platform Consultant London / Manchester / Edinburgh CL9 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale., • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers., • Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations., • Support clients in defining a customer-first mindset and reshaping their business and operating models., • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences., • Reinvent the customer service ecosystem by improving how products, services and channels work together., • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organizations maximize value from customer interactions., • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services., • Continue to build practitioner skills in areas such as GenAI, human-centered design and modern service architecture., • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES)., • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI., • Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms. As a Customer Experience & Contact Platform Consultant, you will: • Be part of multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programs., • Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra and ElevenLabs., • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability., • Apply understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends., • Support in shaping the strategic direction of CCaaS and AI transformation programs, either through deep expertise in enterprise platforms and architectures. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Seeking Senior/Director level Project Managers working in Construction at a Tier 1 contractor, looking to transition into Construction Technology. Our client is a VC-backed, high-growth ConTech business transforming how major construction projects are delivered. The Role - Senior Account Manager You’ll own executive-level relationships across major UK tier 1 construction clients - driving account growth, product adoption and long-term strategic value. What You’ll Do • Own and develop senior stakeholder relationships across contractors and asset owners, • Drive upsells and cross-sell opportunities in partnership with Account Executives, • Monitor account health, value realisation, and revenue forecasting, • Secure executive sponsorship and increase product adoption across projects, • Lead change management conversations within complex construction environments, • Translate customer insight into product and commercial feedback, • Support advocacy initiatives including case studies and market visibility About You • Extensive experience in construction project management, • Deep understanding of commercial and operational construction processes, • Credible influencing senior and executive stakeholders, • Strong communicator - confident on-site and in the boardroom, • Proactive, high ownership, comfortable in a scaling environment Why Join • Competitive salary + bonus, • Hybrid (London) | 3 days in office, • Join a well-funded, high-growth ConTech scale-up, • Direct exposure to major UK construction portfolios, • High ownership, high visibility role with measurable industry impact For a confidential discussion, contact Tas Ravenscroft at Propel.

Hotel General Manager – 4* Hotel in Central London Location: Central London Salary: Up to £60,000 We are seeking a commercially astute and inspirational Hotel General Manager to lead a well-established 4-star hotel. Reporting directly to the Group General Manager, this is a fantastic opportunity for a driven hospitality leader to take full ownership of hotel performance, team culture, and guest experience. As General Manager, you will have full operational and commercial responsibility for the property. You will lead from the front, driving financial performance, enhancing service standards, and ensuring brand compliance, while building a strong, engaged team culture. Responsibilities: • Full P&L accountability, budgeting, and forecasting., • Drive revenue, GOP, and overall commercial performance across all departments., • Lead and develop Heads of Department to deliver operational excellence., • Ensure exceptional guest satisfaction and reputation management., • Maintain brand standards and compliance across all areas of the hotel., • Collaborate closely with the Group GM on strategy, performance, and long-term planning. Requirements: • Proven experience as a General Manager or strong Hotel Manager ready to step up within a 4* branded environment., • Commercially driven with solid financial acumen and experience managing KPIs., • A hands-on leader who inspires, develops, and retains high-performing teams., • Strong background across rooms, F&B, and overall hotel operations., • Passionate about delivering outstanding guest experiences while driving profitability.

About the Role We are looking for a driven and results-oriented Sales Representative to join our growing U.S. team. In this role, you will play a key part in expanding Soundbox’s presence in the construction, commercial interiors, and home furnishing markets. You will identify new opportunities, build meaningful client relationships, and offer tailored acoustic and space-solution products that elevate modern work and living environments. If you are passionate about business development, enjoy working with designers and project teams, and are eager to contribute to a fast-growing global brand, we’d love to hear from you. Key Responsibilities • Develop and execute sales strategies to achieve quarterly and annual targets., • Identify market trends and customer needs to propose professional, customized solutions., • Manage customer inquiries, resolve issues promptly, and ensure high levels of client satisfaction., • Build and maintain strong relationships with distributors, designers, contractors, and end clients., • Support project-based opportunities, including quoting, coordination, and follow-through to completion. We’re Looking For • Bachelor’s degree or equivalent experience in Construction Engineering, Interior Design, Architecture, Marketing, or related fields., • 1+ year of sales experience in construction, commercial interiors, furniture, architectural products, or building materials., • Strong communication, presentation, and interpersonal skills; able to collaborate with clients, designers, engineers, and contractors., • A proactive, goal-oriented mindset with a strong sense of ownership and adaptability., • Experience with key account management or project-based selling is a plus, but not required. What We Offer • Competitive compensation with performance-based incentives., • A differentiated market niche with less internal competition and strong long-term growth potential., • Opportunities to work on diverse, high-impact commercial projects with leading industry partners., • A collaborative and supportive international team with room for professional development. How to Apply If you’re excited about this opportunity and believe your skills could contribute to our mission—even if you don’t meet every qualification—we encourage you to apply. Please submit your resume and a brief cover letter via LinkedIn or email: We look forward to learning about your strengths and perspective!

Are you passionate about a role in Travel? Are you a Team player? Do you want great company benefits? Do you value expertise, innovation and enjoy providing high quality travel itineraries? One of our company values expertise and we are looking for people who truly understand the inbound travel market. We are on the hunt for an ambitious Luxury Travel Consultant to join us within FIT operations! The role is Hybrid. AC is not defined by geography and hires for passion, dedication and skills. We offer extensive career development opportunities, a people first culture with amazing benefits that matter to you - AC could really elevate your career and future – join our community now! The role: LUXURY TRAVEL CONSULTANT (£27,000-£30,000pa - dependent on experience) • Collate bespoke and detailed itineraries, • Work with suppliers to check availability, book, and confirm all aspects of travel, • Handling on the road issues while clients are travelling, • Ensure all reservations are booked and added accurately, • Use of TourPlan – operating system for all reservations, • Out of hours emergency phone duty on rota basis Skills & know how: • 2-3 years in similar role, • Experience in a DMC inbound to Ireland, • Familiar with UK/Ireland and France Travel destinations, • High levels of accuracy and organisational skills, • Positive, self-starter attitude, • Genuine love for Teamwork and collaboration, • Competent in IT tool such as Excel, PowerPoint, and operating systems Please apply by COB: Friday 20th March 2026.

Global Account Manager – Enterprise Solutions UK / EMEA – Remote or Hybrid (proximity to regional hubs preferred) Travel: Up to 50% Why Join This Opportunity? • Lead relationships with major enterprise organisations across the UK and EMEA, • Own strategic growth across new logo acquisition and expansion of existing accounts, • Play a pivotal role in shaping client technology strategy at C‑suite level, • Work across a cutting‑edge portfolio covering cloud, networking, datacentre, cybersecurity, and managed services, • Join a people‑focused organisation that prioritises trust, integrity, collaboration, and long‑term partnerships The Role This senior enterprise sales role is focused on driving revenue, strengthening strategic relationships, and expanding market presence across complex global accounts. You will own commercial outcomes, build new enterprise relationships, and unlock significant whitespace opportunities across an extensive technology services portfolio. Working directly with senior stakeholders, you’ll influence IT strategy, shape multi-solution deals, and ensure value is delivered consistently across the customer lifecycle. Key Responsibilities Enterprise Growth • Own revenue and gross margin performance across assigned global and enterprise accounts, • Acquire new enterprise logos aligned to the organisation’s ideal customer profile, • Identify and develop whitespace opportunities through cross‑sell and upsell initiatives Client Engagement • Operate as a trusted advisor, focusing on solving business outcomes rather than selling point solutions, • Lead executive‑level engagements, including QBRs and strategic reviews, • Build multi‑threaded relationships across technical and commercial teams Sales Execution • Develop and execute account plans aligned to client objectives and technology roadmaps, • Maintain disciplined pipeline management, ensuring robust forecasting and 3x coverage, • Lead renewals, pricing strategy, and contractual negotiations Collaboration • Work closely with Pre‑Sales Solution Architects to shape solution design and strategy, • Partner with delivery and support teams to ensure outstanding customer experience, • Engage with technology vendors to enhance market positioning and co‑sell opportunities What We’re Looking For Essential • Proven track record delivering enterprise new business, including winning new logos, • Strong commercial acumen, including margin, TCO, and value‑based selling expertise, • Experience selling across multiple technical pillars (cloud, networking, datacentre, cybersecurity), • Excellent communication skills with the ability to translate complex technology into clear business value, • High personal accountability with strong discipline across CRM, governance, and forecasting, • Strong collaborator, comfortable working across internal teams, partners, and senior clients Advantageous • Experience in global enterprise environments, • Exposure to emerging technologies, automation, or large‑scale managed services

Senior Strategic Account Manager - Travel Industry Location: London - Hybrid (client office approx. 3 days per week) Salary: £120-140K base + OTB (25–30%) + Benefits We are working with a global technology consultancy that is looking to appoint a Senior Strategic Account Manager to lead and grow key enterprise client relationships within the travel and transportation sector. This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model, requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection of client relationship management, delivery oversight, and strategic account growth. You will act as the primary senior contact for enterprise clients, ensuring strong partnerships while identifying opportunities to expand services and increase long-term value. Success in this role requires strong experience working with enterprise clients in customer-facing industries such as travel, retail, transportation, or loyalty platforms, alongside a solid background in technology services and custom software delivery. What You Will Be Doing • Managing and growing strategic enterprise client relationships within the travel industry, • Acting as the primary point of contact for senior client stakeholders and executive leadership, • Developing and executing strategic account plans aligned with client objectives, • Overseeing the delivery of complex technology services and custom software engagements, • Managing overall account performance including revenue, profitability, and growth, • Identifying new business opportunities within existing client environments, • Collaborating with global delivery teams to ensure successful project outcomes, • Supporting executive-level engagement across engineering, technology, and business stakeholders, • Monitoring engagement performance against agreed account metrics, • Managing contract compliance, billing, and commercial performance, • Supporting risk identification and mitigation across complex engagements, • Coordinating with third parties involved in service delivery when required, • Providing regular reporting on account performance, opportunities, and strategic priorities What We Are Looking For • 10+ years of experience in account management, sales, consulting, or customer-facing technology roles, • Proven experience managing large enterprise accounts with multi-million-pound revenue responsibility, • 5+ years experience working within travel, retail, transportation, loyalty platforms, or other customer-facing industries, • 3+ years working within technology services or consulting organisations, • Experience delivering or managing custom software development services, • Strong understanding of software development lifecycles and modern technology environments, • Demonstrated ability to work with senior client stakeholders and executive leadership teams, • Experience managing large, distributed delivery teams and complex engagements, • Strong commercial awareness with experience managing account revenue, margins, and growth opportunities, • Excellent communication, presentation, and relationship management skills, • Entrepreneurial mindset with strong analytical and problem-solving abilities Additional Information • London-based hybrid role, • Opportunity to manage high-value enterprise travel industry accounts with significant growth potential, • Competitive base salary plus performance-based OTB structure If you would like to learn more about this opportunity or discuss your experience in confidence, apply today.

Account Manager (Financial Services PR) Location: London (Hybrid) Salary: £38K–£45K depending on experience Are you ready to take the next step in your PR career with a global communications agency? We’re working with a specialist PR & communications consultancy that partners with clients in financial services, technology, and climate transition. With an international presence and a collaborative culture, they’re now looking for a talented Account Manager to join their London team. The Role As an Account Manager, you’ll play a key role in managing client relationships and delivering integrated communications programmes. You’ll oversee the day-to-day delivery of campaigns, coordinate account teams across international offices, and ensure work is delivered to a high standard, on time and on budget. This role combines client management, media relations, campaign planning and team coordination, offering the opportunity to work on complex communications challenges across financial services and ESG sectors. What You’ll Do • Act as the primary day-to-day client contact, building strong relationships and providing communications guidance., • Manage the delivery of integrated PR campaigns across media relations, content, events and social channels., • Develop tactical communications plans aligned with client objectives., • Build and maintain relationships with key journalists and secure media coverage., • Oversee the creation of client materials including press releases, thought leadership and social content., • Coordinate account teams and support junior colleagues to ensure high-quality delivery., • Track campaign performance, report on results, and provide recommendations., • Support new business activity including proposals and pitches. About You • Proven experience in PR, communications or journalism, ideally within an agency environment., • Strong understanding of financial services, fintech, or technology sectors., • Established media relations skills and confidence pitching to journalists., • Excellent writing skills with experience developing a range of communications content., • Highly organised with strong project management skills and the ability to manage multiple workstreams., • Experience working collaboratively within teams and supporting more junior colleagues., • Confident using Microsoft Office and media monitoring tools. Why Join? • Be part of a global agency with offices across Europe, North America, and Asia-Pacific., • Gain exposure to high-profile clients and international communications programmes., • Benefit from career development, training, and opportunities to grow within the business., • Work in a supportive, ambitious, and forward-thinking team culture. If you’re looking for your next step in PR and want to work with some of the most exciting clients in financial services, tech, and climate, we’d love to hear from you. You can reach me on or 0203 826 1215. At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds. Want to find out more about our ED&I goals? Just ask! If you have any accessibility requirements, please let us know.

🚗 We’re Hiring: Complaints Handler – Enfield 💰 Salary: £30,000 – £36,000 per year We’re looking for a Complaints Handler to join our rapidly growing Car Supermarket in Enfield, stocking over 1,500+ pre-owned vehicles. This is a fantastic opportunity offering a competitive basic salary of up to £30,000 (DOE) and a realistic first-year OTE of £36,000+. Job Title: Complaints Handler Department: Aftersales Reporting to: Aftersales Manager 🔧 Key Responsibilities: • Managing customer complaints via email, phone, and in person, • Handling a high volume of inbound and outbound calls daily, • Meeting deadlines and closing aftersales tickets efficiently while maintaining high service standards, • Booking vehicles in for repairs and advising customers on timelines, • Gaining authorisation for additional work when required, • Negotiating repair fees and parts pricing with external providers, • Delegating repairs internally and liaising with the Warranty Company, • Arranging refunds for customers when applicable, • Completing all related administrative duties (courtesy car agreements, repair estimates, reports, etc.), • Ensuring compliance with FCA rules and regulations 🕒 Working Hours: • Monday to Friday: 08:30 – 17:30, • Every other Saturday 💼 Compensation & Benefits: • Basic salary up to £30,000 (depending on experience), • OTE £36,000+, • Company events 📍 Location: • Enfield EN3 (must be able to reliably commute or relocate before starting) ✅ Requirements: • Minimum 1 year experience in Aftersales/Complaints (required), • Minimum 2 years experience in the motor trade (required), • Experience in Car Sales/Customer Service (preferred) 📌 Job Type: Full-time 📍 Work Location: In person If you’re passionate about customer service and thrive in a fast-paced automotive environment, we’d love to hear from you!

Job Title: Customer Success Services Specialist (French Speaking) Location London Hybrid: You will be required to be in the London or Reading office once a week Target Start Date: March 2026 Contract duration: 12 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. About the Project We are seeking a French speaking Customer Success Services (CSS) Specialist to work with a global software vendor client and support the client’s Corporate customer segment. You will simplify the complexity of software licensing and deployment through the Enterprise Software Administration Console. You will deliver clear, actionable insights across users, entitlements and agreements, guiding customers through implementation activities (e.g. complex agreement, product migrations and security best practices). This role focusses on IT Asset Management (ITAM) education for IT stakeholders and works closely with Sales Managers and Customer Success Managers to support customer adoption, retention and growth. Essential Skills & Experience • Fluent English and French (written and spoken) *German is also desirable, • Experienced in Customer Success or ITAM or software licensing or technical product support/account management, • Strong knowledge of Active Directory, user management platforms and identity/SSO solutions, • Experience with Software Asset Management tools (e.g. SCCM, Intune, SaaS admin portals), • Proven experience engaging large, global enterprise customers at senior levels, • Strong organisational skills with the ability to manage multiple priorities effectively, • High attention to detail, with the ability to analyse complex data and communicate clear commercial insights, • Extensive project management experience leading high volume agreement or licensing migrations within enterprise environments (e.g., leading the consolidation and migration of 50+ contracts into a single agreement), • Deep expertise in Enterprise Software Admin Consoles, buying programmes, and licensing models within a global SaaS environment, • Excellent communication, presentation, and data driven storytelling skills, • Ability to do light touch onboarding for customers’ end users Desired Skills & Experience • Certifications within compliance, security or ITAM, such as CSAM, ITIL, etc., • Experience in leveraging tools like PowerBI for analysis reporting Key Responsibilities: • Deliver actionable insights across the Admin Consoles, buying programmes, licensing and agreements to drive deployment, ROI and net new annual recurring revenue, • Lead and project manage complex customer agreement and product migrations end to end, including migration planning, identity and authentication (SSO) setup, asset migration, and product packaging for deployment, • Analyse software agreements, licensing, and security data from multiple sources to provide clear commercial and risk based insights, • Act as the Admin Console subject matter expert for Corporate customers, • Provide guidance on IT security and compliance topics, including domain enforcement, cybersecurity software risk, licensing models, and data retention policies, • Own and manage priority account escalations in partnership with Customer Success Managers and Account Managers, • Build trusted relationships with senior IT, procurement, and executive stakeholders, • Support and deliver scalable onboarding and targeted ITAM focused webinar programmes for IT stakeholders, • Collaborate cross functionally and build strong internal relationships with Sales teams and Customer Success Managers IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

PUBLIC RELATIONS ACCOUNT MANAGER Our client is an dynamic PR agency with a creative approach. Specialising in traditional PR communications and influencer relations they help clients challenge perceptions and increase brand awareness for their range of exciting consumer brands that spans food & drink and hospitality sectors. They are looking for a talented Account Manager, with a PR agency background in b2b and b2c who is smart and driven. Working as part of a creative family the role is perfect for someone who is keen to get stuck in and play an integral part in this agency’s continued success. Role and Responsibilities… • Produce client plans using insights as well as a solid industry understanding based on your client’s business and marketplace, • Ensure you have solid media contacts across a variety of b2b and b2c titles and build a clear understanding of their requirements, developing rapport with key influencers and mid-level press contacts, • Input creative ideas into feature plans, continue to achieve appropriate feature coverage and learn to place case studies in the media, • Provide regular, accurate and concise progress reports back to your client, • Plan, coordinate and execute assigned elements of your clients PR plan (e.g. launches, press trip) to a high standard, adhering to deadlines and budgets., • Ensure you are the client’s day-to-day point of contact to cement a strong relationship, • Attend all client meetings and conference calls; offer up ideas and insight, • Work closely with your ASD on new business goals and make appropriate suggestions, • Oversee events, including planning, team management, budgeting, execution and analysis, • Keep your team updated on the progress work and provide assistance to your junior team Skills and Experience… • Excellent writing skills and experience of working on multi-layered brand campaigns, news generation as well as running press office/s, • Have a passion for media relations - with proven media contacts, • Experience of drafting consumer media strategies and sell-in plans - managing sell-ins, • Experience of working and briefing talent/ influencers teamed with an understanding of marketing channels, • A keen interest in current affairs and able to take an educated point of view on news stories that relevant to your clients, • A proactive, positive and confident approach to problem solving, • Demonstrate creative thinking to identify ideas, trends and newsjacking opportunities – enjoy contributing to brainstorms, • The desire to understand the business and build strong commercial awareness, • Strong IT skills - Microsoft Outlook, Word, Excel and Powerpoint

• Business: emap, • Brand: AV Magazine, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Closely monitor competitor activity and understand the market forces influencing your sector. Skills and experience: • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Previous experience with a structured sales training method. Core competencies: • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Exceptional customer service standards both internal and external Personal Attributes: • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor., • High integrity with a strong work ethic. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Food Account Manager ISS Facility Services UK are seeking a highly skilled Food Account Manager to lead the delivery of food service operations across a range of government buildings, including staff restaurants, retail food outlets, café bars and wider catering environments. This role provides an exciting opportunity for an experienced operator with strong financial and people-leadership capabilities. The successful candidate will balance strategic direction with hands‑on operational oversight, ensuring resilience, compliance and continual improvement across all services. As the role operates within government environments, applicants must hold - or be eligible to obtain - SC Clearance. Job Overview The Food Account Manager will be responsible for delivering high‑quality, profitable and compliant food service operations across multiple government sites. Working closely with senior stakeholders, you will ensure consistency of standards, robust contract performance and excellent client relationships. You will lead multi‑site teams, oversee operational and financial performance, and ensure the smooth integration of services across varied catering environments. A strong food background and proven leadership experience are essential. Key Responsibilities • Plan, allocate and monitor the work of self and team to ensure targets are met and quality standards are exceeded across all contracts., • Manage the operational and financial performance of contracts, ensuring strong P&L control and driving profitability., • Work collaboratively with Key Account Managers, the Key Account Director and cross-functional departments to deliver consistent and successful food service operations., • Lead, motivate and support teams across multiple sites, ensuring effective and efficient task delivery., • Ensure full compliance with policies and procedures related to recruitment, absence management and disciplinary processes., • Oversee the development of supervisors, operatives and wider teams, creating succession plans for key roles., • Build and maintain effective working relationships with clients at all appropriate levels., • Provide strategic leadership across dual-function services, ensuring operational integration and robust resilience planning., • Develop and oversee safe systems of work, ensuring alignment with all relevant health & safety legislation., • Manage and matrix-lead teams, providing mentorship, performance oversight and professional development. Person Specification • Strong food background, ideally within retail catering, staff restaurants, café bars or similar environments., • Strong financial acumen with proven experience in managing food cost, P&L and driving profit., • Excellent leadership and people management skills with experience managing multi‑site teams., • Ability to build strong client relationships and work collaboratively with cross-functional teams., • Ensuring compliance with relevant standards and regulations and mitigating risks associated with the unique environments., • Existing SC Clearance or eligibility to obtain it The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team.

Gisela Graham is known for designing and selling decorative homeware, seasonal decorations, and gift items — especially Christmas and seasonal décor. The company was founded by Gisela Graham in 1983 and has grown into one of Europe’s leading giftware design companies. The Role As a Sales & Customer Service Administrator, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. You’ll work closely with customers, internal teams, and external partners to provide outstanding service and maintain accurate, organised administrative processes. Key Responsibilities • Respond to customer enquiries via phone, email, and online channels, • Process sales orders and ensure accurate data entry into CRM and internal systems, • Provide product information, quotes, and follow-up support to customers, • Coordinate with the sales team to manage leads, orders, and client accounts, • Assist with preparing sales reports, documentation, and customer communications, • Handle after-sales queries and help resolve issues efficiently, • Min 3 years’ experience in a sales support, customer service, or administrative role working in an office environment., • Strong communication skills with a friendly, professional manner, • Excellent attention to detail and organisational abilities, • Confident using CRM systems, Microsoft Office (Word, Excel, Outlook), and general admin software, • Ability to multitask and work well under pressure, • A proactive, solutions-focused mindset and willingness to learn, • A supportive, collaborative team environment, • Competitive salary and benefits package, • The chance to make a real impact in a growing business

Company: Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Missions: As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: · The organization of the sale in coordination with the brand: · Marketing and defining invitations according to the breakdown of customer files · Analysis of the product offer · Study of price positioning and product segmentation · Define the zoning and merchandising for the offer · Define the sales objectives (transformation rate and turnover) in coordination with management. Follow-up and management of the sale: · Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives. · Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service). · Follow up on turnover and objectives · Implementation of correct measures after analysis of sales indicators, · Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner · Daily brand reporting • Indicator analysis and sales reporting · Reporting detailed sales statistics to the brand partner · Sales marketing report · Proposal for new operations (event dates, sale structure, location, and commission rate) Profile: Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Account Manager – Luxury Sporting Goods Our client - a long-established designer of luxury sporting goods - is seeking an Account Manager to join their commercial function. With a reputation for creating bespoke, high-quality products, our client has earned the trust of some of the most prestigious names in the sporting industry. Their highly acclaimed customer base is testament to their craftsmanship and attention to detail. The successful candidate will be responsible for driving revenue growth by driving new business opportunities and strengthening relationships with existing clients. This opportunity offers the chance to join a celebrated organisation that is committed to success, innovation, and maintaining a supportive working environment. The role provides scope to shape future growth and be part of a team that takes pride in delivering world-class products. This is a hybrid role for candidates commutable to their London office. Responsibilities • Build and nurture long-term relationships with professional sports clubs, teams, and key partners, • Identify and secure new business opportunities within the sporting sector, • Manage the full sales cycle with prospective clients, • Represent the company at industry events and high-profile engagements, • Collaborate with internal teams to ensure delivery of tailored, client-focused solutions, • Monitor market trends and competitor activity to inform strategy and decision-making The Successful Candidate • 2+ years B2B sales experience, • Experience within bespoke manufacturing is ideal or within an organisation related to sport (e.g. sports clubs, luxury goods, corporate gifting, sports equipment etc.), • Experience selling into sports club would be a plus, • Commutable to London 3x days per week Account Manager Package • Basic salary: circa £50,000, • OTE: +30% of base salary, • Private healthcare options, • Access to complimentary tickets & hospitality at sporting events / industry events / industry dinners, • Pension options, • 25 days annual leave plus bank holidays

About Morson Founded in 1969, Morson Group has grown from humble beginnings into a £1.3bn global technical recruitment organisation. With more than 30 UK offices and an international presence across Canada, the USA, Australia and Europe, we are one of the UK’s leading technical recruitment businesses and ranked among the top globally. Morson Group brings together a number of specialist practices delivering complex talent solutions across Engineering, Technology and Professional Services. We are proud to be recognised as one of the Best Big Companies™ to work for, with a strong reputation for learning, development and long-term career opportunities. The Opportunity We are currently recruiting for an Onsite Account Manager / Senior Coordinator to join our team on a 12-month fixed-term contract (maternity cover). This role will be based onsite with one of our key clients in Hoddesdon, Hertfordshire (North London/Hertfordshire border), where you will act as the main point of contact for both our contractors and the client. This is a varied, people-focused role where no two days are the same. You will play a key part in ensuring the smooth day-to-day management of the onsite workforce while delivering a high level of customer service. Key Responsibilities: • Acting as the go-to person onsite for contractor queries and support, • Managing attendance, absences, and general workforce issues, • Building strong relationships with client managers and contractors, • Processing weekly payroll accurately and on time, • Supporting recruitment activities when required, including writing and posting job adverts, screening CVs and carrying out initial candidate assessments, coordinating and organising interviews, and conducting inductions and onboarding processes, including right-to-work checks and ensuring compliance., • Maintaining accurate records and ensuring all processes are up to date Skills and Experience Required: • Previous experience in a similar onsite, recruitment, or coordination role is essential, • Confident communicating with people at all levels, • Strong customer service focus, • Excellent attention to detail, particularly when handling payroll and compliance, • Ability to work independently while managing a busy workload, • Well organised, proactive, and able to prioritise effectively Working Hours: Monday to Friday, 8:30am – 5:30pm Fully onsite role (Hoddesdon, Hertfordshire) No shift work or weekend requirements Additional Information: This role will primarily be working independently onsite, with support provided remotely and regular on-site visits from the wider team.

Account Manager – FinTech SaaS London (Hybrid – 2/3 days in the office) £80,000 base + 60/40 split OTE (£130k–£135k) A leading global FinTech SaaS provider is looking to hire an experienced Account Manager to manage and grow a portfolio of enterprise clients across the UK and EMEA. This is a client-facing role focused on developing long-term relationships, driving renewals, and identifying upsell and cross-sell opportunities within an established customer base. You will take ownership of 10–14 strategic accounts, working closely with senior stakeholders within large organisations. The role offers a high level of autonomy and ownership, making it ideal for someone confident managing complex client relationships and driving commercial growth within existing accounts. The Role • Manage and grow a portfolio of 10–14 enterprise accounts, • Own the commercial relationship with key clients, • Drive renewals, upsell, and cross-sell opportunities, • Build strong relationships with senior stakeholders and decision makers, • Develop account strategies to maximise revenue growth, • Travel to meet clients and strengthen relationships when required, • Collaborate with internal teams including product, delivery, and customer success What We’re Looking For • Experience in Account Management within a SaaS or FinTech environment, • Proven track record of growing and retaining enterprise accounts, • Strong commercial mindset with experience in renewals and account expansion, • Confident, positive personality with a self-starter mindset, • Comfortable operating in a client-facing role with autonomy, • Willingness to travel to meet customers when required Package • Base Salary: £80,000, • OTE: £130k–£135k (60/40 split), • Hybrid working: 2–3 days in a London office This is an excellent opportunity to join a well-established FinTech SaaS organisation with a strong reputation in the market, working with some of the largest financial institutions globally.

Strategic Medical Education Account Manager – London (Hybrid) A brand-new opportunity has just landed with a leading, people-first healthcare communications agency. Think collaborative culture, exciting accounts across various therapy areas, and real strategic input from day one. Beyond client work, there’s loads to get involved in, from DEI initiatives to social projects. Plus, you’ll work 2 days a week in their dog-friendly London office, complete with rooftop yoga and a subsidised café/bar. Genuine progression. Brilliant mentors. A truly supportive team. Interested? Apply today. You will need previous experience working as an SAE/AM within a medical communications agency and not require sponsorship.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Looking for a career in sales? Insight Global is one of the world's largest recruitment firms. What does that mean? We make hiring easy for our clients. Since 2001, we've expanded from a small entrepreneurial start-up to over $4 billion in revenue. Our growth is driven by our award-winning company culture, comprehensive training programs, and of course, our people. We pride ourselves on hiring elite entry-level sales candidates because we believe in promoting within. Each employee starts as a Recruiter before earning a promotion to Account Management. As an entry-level Recruiter, you’ll be supported by a team of mentors to show you the ropes and give guidance every step of the way. From day one, you’ll be immersed in The IG Way, a cutting-edge training program designed to not only teach how we operate, but also how to accelerate your sales career. RECRUITER The purpose of the Recruiter role is to build the foundation for a successful sales career at Insight Global. As a Recruiter, you’ll learn all about recruiting and our services – and how to sell them to current and future clients. You’ll play the role of matchmaker for companies and candidates by reviewing CV’s from our internal database and online job boards, conducting phone interviews, preparing candidates to meet hiring managers, and ultimately negotiating job offers to get them hired. The average employee spends approximately six months in the Recruiter role before enrolling into either Account Manager Training (AMT) or Professional Recruiter Training (PRT). The next 8 to 12 weeks, you'll be working to earn your promotion into either role by applying the skills and knowledge you learned to real-world scenarios with your future clients. ACCOUNT MANAGER Account Managers are the face of our organisation. They work directly with hiring managers at Fortune 1,000 companies by researching and targeting organisations in need of recruiting services. They make an initial connection through networking and cold calls, ultimately becoming valuable business consultants and building long-term relationships with their clients. Account Managers run in-person meetings and lunches to get to know hiring goals, team dynamics, and sell how our services can elevate their business. They’ll then gather job requirements and work hand-in-hand with our Recruiting team to find the perfect candidates to fill each role. Account Managers don’t sell a product, they sell recruiting and are experts when it comes to all things hiring. PROFESSIONAL RECRUITER When it comes to Professional Recruiting, think next-level Recruiting and a different take on inside sales. Professional Recruiters are experts in their craft, focused on job seekers and our consultants. Their job is to identify top talent, then work to pair those candidates with the perfect job. They get to know the experiences and career aspirations of each job seeker to match clients to consultants. Once the placement is made, our Professional Recruiters continue to work closely with each consultant guaranteeing a world-class experience and offering continued support throughout their careers. Our Professional Recruiters accounted for over 80% of our job placements last year. COMPENSATION & BENEFITS Insight Global offers a competitive base salary starting at £32,000 annually and a £5,000 signing bonus in LTIPs (Long Term Incentive Plan). Upon promotion, Account Managers and Professional Recruiters receive a base salary increase to £40,000 annually. Once promoted, Account Managers and Professional Recruiters also receive their phone allowance and uncapped commission paid monthly. The average employee in the company makes: Year 1: £32,000- £40,000(Recruiter to Promoted role) Year 2: £60,000 – £70,000 Year 3: £130,000+ Account Managers and Professional Recruiters have the opportunity to win annual sales contests that include an all-expenses paid trip to the Bahamas, LTIPs, and a cash bonus starting at £7,500. Benefit offerings include medical, dental, vision, disability insurance, company-paid life insurance, pension plan with employer matching, and paid vacation and sick time. Start Dates March - October 2026

JOB OPPORTUNITY: TECHNICAL ACCOUNT MANAGER - LONDON AV Position: Technical Account Manager Location: Head Office, London Company: Ambien Group Ltd About Us Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service. Visit our dedicated websites , , . Job Description We are seeking an experienced and client-focused Technical Account Manager to join our dynamic London AV team. Based at our head office in London, you will liaise with incoming leads, determine the correct AV solution required and send quotations to new and existing clients. Using our systems, you will manage and develop both new and designated client accounts. Additionally, you will actively work to grow your own portfolio of business, ensuring our clients receive exceptional service and support. Key Responsibilities • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner, • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth., • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events., • Communication: Serve as the primary point of contact for your clients, providing timely and effective communication., • Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach., • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude. Ideal Candidate Profile • Industry Experience: Proven experience in managing client portfolios within the AV and events industry., • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer. Ideal Skills • Outstanding organisation and communication skills., • Ability to work well under pressure and manage multiple tasks., • Flexible and proactive with a can-do attitude., • Team Player: Ability to work collaboratively within a team to deliver exceptional client service., • Customer Focused: Strong commitment to understanding and meeting client needs. What We Offer • Competitive Salary: Reflective of your experience and expertise., • Perks: Company pension, birthday off every year and company events., • Dynamic Work Environment: A supportive and collaborative team culture., • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects. How to Apply If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to . Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!