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We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. The Customer

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. Proven track record in customer success, account management, or a similar role. A passion for customer success and a desire to exceed expectatio

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansio

A customer service software company is seeking a Senior Customer Success Manager in London. The ideal candidate will have over 5 years of experience in customer success in a B2B environment and will engage closely with key stakeholders to promote product adoption. This role involves building and mai

A leading legal technology firm in the UK is seeking a Customer Success Manager to engage with clients in the legal industry. Ideal candidates will have a law degree or relevant experience in customer success, particularly within SaaS environments. The role involves onboarding, developing tailored u

Remote, flexible work environment with a high-performance culture.

Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. Reporting to the Head of Member Engagement, the Member Engagement/Client Success Manager will work alongside their Memb

A pioneering tech company in the UK is seeking a Customer Success Manager to foster customer relationships and drive account growth. You will be responsible for managing the full customer journey from onboarding to renewal and will need to possess strong communication and commercial skills. The role

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Senior Customer Success Manager (CSM). Strategic Engagement: Conduct quarterly business reviews (QBRs/EBRs) and develop tailored success plans aligned with customer goals.

A leading technology firm is looking for a Customer Success Manager in Greater London. This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. The ideal candidate has substantial account management ex

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Voice of the Custome

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

A leading health & wellness company is seeking a Senior Customer Success Manager to enhance employee wellbeing. With over 5 years of experience in customer success, you will manage key accounts and identify opportunities for growth. In this role, you will cultivate trusted relationships with clients

A leading food and drink consultancy is seeking a Customer Success Manager to enhance client relationships and act as a brand ambassador. The role involves collaboration with clients, onboarding, and providing technical support to ensure customer satisfaction. The ideal candidate will possess sales

A leading AI-powered company is seeking a Customer Success Manager to enhance brand protection and engagement for global clients. Ideal candidates will have 3-6 years of experience in customer growth management, and a deep understanding of digital engagement strategies. Enjoy a fully remote role wit

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

Partner with Account Managers to support high-value and high-touch accounts, contributing insights on product usage, adoption, and customer sentiment. Join a growing customer success team with opportunities for development and progression. Global Head of Customer Success.

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

Customer Success, Customer Service, Account Management, or Sales. Customer Success Manager (CSM). Drive customer adoption of Workiva solutions and continuously demonstrate product value to your customers.

Regional Manager, Customer Success (EMEA & APAC). We are seeking an experienced Customer Success leader to oversee our customer engagement strategy and team performance across the EMEA and APAC regions. Significant experience in Customer Success, Account Management, or similar customer-facing roles

Due to continued growth, they are hiring a Senior Client Success Manager to join their Customer Success team. You will own the insurance vertical within Customer Success, working closely with insurers, underwriting teams and broker partners to embed the platform into risk assessment workflows. Devel

A leading educational technology firm in Greater London seeks a Customer Success Manager to manage commercial accounts and deliver impactful training sessions. The successful candidate will demonstrate strong interpersonal and organizational skills and experience with tools like HubSpot.

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. The role

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. Customer Success or a similar client‑facing role within SaaS or technology. Provide senior management

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks

Senior Customer Success Manager - Financial Services. Create Tailored Success Plans: Develop personalized success plans for each customer, with clear milestones and outcomes. Customer Success & Adoption: Drive adoption and product utilization across your accounts, ensuring customers gain maximum val

Customer Success, Account Management, or a similar customer growth function. We’re building out our Growth Strategy (Customer Success) team in London — the group that helps our customers unlock their full potential. Motivate your team to build deep, trusted partnerships with customers, helping t

A charitable technology organization in London seeks a Customer Success Manager to pioneer customer success strategies and enhance the experience of charity partners and donors. The ideal candidate will have a background in customer-facing roles and excel in a fast-paced environment, with responsibi

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

A leading customer success platform is seeking a Principal Customer Success Manager to drive value for high-ARR accounts in a remote role. The ideal candidate has over 10 years in customer success, with experience managing significant accounts and an established track record in leading cross-functio

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

A leading digital asset infrastructure provider is seeking a Customer Success professional to drive client relationships and revenue. Ideal candidates should have over 6 years of experience in customer success and strong project management skills. This role involves developing KPIs, managing project

Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success t

Bringing previous experience and incorporating industry best practices, our Customer Success Managers (CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external adv

Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Mapping

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. With technical fluency and deep empathy, we guide teams through c

A dynamic tech-for-good firm in London seeks a Customer Success Manager to manage mid-market and enterprise clients.

A leading technology company is seeking a Customer Success Manager based in Greater London. Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. In this role, you will nurture custom

As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. Our team is passionate about bringing skills as consult

What You’ll Do as Delivery & Customer Success. We’re building the category leader in Virtual Care and Remote Patient Monitoring, and you’ll be part of a mission‑driven team combining clinical, technical, commercial and operational expertise. Act as the customer’s advocate within the organi

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

As a Customer Success Manager at Swimlane, you will own the post-sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Custo