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Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

About us: At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands - we need to try to help small businesses and creative individuals too. You’ll take over ownership of our platform that provides enterprise marketing teams and internal users with advanced planning and briefing capabilities. You’ll work closely with Engineering, Design and Creative teams to ship products that are innovative, reliable, and commercially impactful. This is a role for someone who loves experimentation, understands the realities of modern AI, and thrives in an environment where the future is constantly being rewritten. Key responsibilities: Drive product strategy and delivery for your area. Conduct product discovery through user research, data analysis, prototyping, and experiments to validate what really solves customer problems. Translate ambiguous opportunities into clear product plans, using structured thinking to bring focus, priorities, and alignment across teams. Create crisp PRDs, collaborate deeply with Design, and push projects from ideation to shipped with real tenacity. Define and evolve key systems such as workflows, agent behaviours, platform frameworks, APIs and creative tools, which combine human creativity with intelligent automation. Partner cross-functionally with Engineering, Design, Creative, and Go To Market teams to take features from concept to launch and iteration. Stay close to AI developments, understanding model capabilities, release cycles, and integration considerations so we build with the best available tools. Balance innovation with operational pragmatism, making trade-offs that keep us fast today and scalable tomorrow. Your background: Proven experience as a Senior Product Manager working on AI-enabled products, ideally experienced with creative, marketing or advertising technology, or complex platforms. Experience driving products from 0 → 1 and 1 → n, ideally in environments with high ambiguity and rapid iteration. Strong understanding of AI model behaviour, limitations, and opportunities, and how to design products that harness emerging capabilities responsibly. Experience structuring complex problem spaces, simplifying decisions, and creating clarity for teams. Strong product discovery skills: leading discovery workshops, forming hypotheses, running experiments, gathering insight from users and data. Experience working closely with cross-functional partners, including Engineering, Design and Commercial. Familiarity with creative ecosystems is a plus but not required. You’ll Thrive Here If you are… Curious and adaptable: thrive on learning what’s new and applying it quickly. A structured thinker: bring order to fast-moving, loosely defined spaces. Resilient and optimistic: see constraints as creative challenges. Commercially minded: connect product vision that solves customer problems with business outcomes. Collaborative and communicative: build strong, trusting relationships across teams. KPIs & Success Measures Delivery, adoption and engagement of new product capabilities that drive clients’ expected outcomes. Positive feedback from external and internal users on product quality, usefulness, and ease of integration. Improvements in efficiency, speed, stability,and output quality for workflows and tools you own. Contribution to frameworks, systems, or product foundations that empower other teams to build effectively. Clear documentation, roadmaps, and decision-making that help teams move quickly and in sync. Demonstrable impact on customer results, creative quality, or campaign performance through the product capabilities you deliver. Benefits: 25 days PTO plus public holidays, although we operate a Flexible Time Off scheme Health insurance / private medical cover Monthly stipend towards wellness, fitness, and learning and development Remote - work from anywhere in your home country Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy Access to our Pencil office in The Shard, London for UK employees Flexible working hours Deep Dive About Pencil Pencil uses AI to make ads. Our mission is to make marketing effective and effortless. We want to become the default way ads get made - because AI ads are 10x faster and cheaper to make, and 2x better performing, than making them without AI. We’re called Pencil because we believe AI will be a tool for creative people, not a replacement - it may even be as fundamental a tool in the future as the pencil was in the past. Pencil was founded in 2018 with a team from Google, Facebook and Uber with backing from Sequoia and Entrepreneur First. We were acquired by The Brandtech Group in 2023 to pursue a shared vision of bringing GenAI to the Fortune 500. _ About The Brandtech Group The Brandtech Group’s mission is to be the best company in the world at helping leading global brands drive growth by connecting content, data and media using technology. It was founded in June 2015 (as You & Mr Jones) by former Havas Global CEO David Jones, with a simple mission to help brands do their marketing better, faster and cheaper using technology. It was renamed The Brandtech Group in January 2022. Today it generates more than $1BN in revenue and is the largest global digital content partner for many of the world's biggest brands and companies, often using its unique in-housing model. It works with eight of the world's top 10 global advertisers and 49 of the world's top 100. Clients include Banco Itaú, Danone, Google, Intuit, LVMH, Microsoft, Morgan-Stanley, Netflix, Reckitt, Renault-Nissan, PayPal, TikTok, Uber and Unilever. In addition, the Group invests in cutting-edge technology companies relevant to and with potential in marketing and has been investing in the AI, AR and the metaverse space since 2015. The Group was the first external investor in Niantic (creators of Pokémon Go), alongside investments in AI Foundation (AI digital twins, personalized AI, and deep-fake detection 2018), Automat (AI chatbots, 2016), Elsy (AI media planning, 2016), Jivox (dynamic automated content,, 2016), Crossing Minds (deep learning AI recommendation system, 2017), CreativeX (AI-driven content optimization, 2022), Zappar (AR, 2017), Provenance (blockchain, 2022) and GGP (the world's largest gaming fund). The Group is one of the most prominent marketing industry voices on the prediction and movement to AI-driven marketing, including Generative AI. It was named one of the World's Most Innovative Companies 2021 by Fast Company, and by CB Insights as one of the World's Most Valuable Private Unicorns. _

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our Wealth platform helps financial advice firms transform how advisers and paraplanners work, using AI to automate documentation, improve compliance and streamline client servicing. From meeting summaries and document generation to compliance file checking and workflow automation, we're helping firms deliver a better experience for both advisers and their clients. We're looking for a Product Manager – Wealth to lead the evolution of Aveni Assist, our flagship AI-powered platform for financial advice firms. The role This role is responsible for the strategy, roadmap and delivery of Aveni Assist, driving its continued evolution across core adviser workflows including meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption and satisfaction, and delivering measurable value that drives retention and growth. This is a hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right problems and delivering the highest-value outcomes. We're looking for someone who enjoys understanding complex customer needs, making evidence-based decisions and building products that customers genuinely value. What you'll be doing You'll own the Aveni Assist roadmap end-to-end, balancing investment between new capabilities, product quality and platform improvements to maximise customer and commercial impact. You'll lead continuous discovery with advisers, paraplanners, compliance teams and prospects, building a deep understanding of customer workflows and translating insight into product decisions. You'll rapidly validate ideas using prototypes, customer research and experimentation, reducing delivery risk before committing engineering effort. You'll own beta programmes for new capabilities, working closely with customers to gather structured feedback and determine when features are ready for general release. You'll partner closely with Engineering and Design to translate strategy into clear delivery plans, maintaining a healthy backlog and ensuring features are released with a high standard of quality. You'll build strong relationships across Engineering, Customer Success, Commercial and Marketing, acting as a trusted voice for the product and ensuring customer insight informs decision-making across the business. You'll use customer feedback, usage analytics and product metrics to guide prioritisation, measure success and continually improve the product. You'll stay informed about industry trends, adviser technology, AI developments and FCA regulation, ensuring Aveni Assist continues to lead the market. What we're looking for We're looking for someone with a proven track record as a Product Manager in a B2B SaaS environment, ideally with experience scaling an established product by improving customer satisfaction, adoption and retention. You'll have demonstrable experience leading customer discovery, translating customer insight into product decisions and working closely with Engineering and Design to deliver high-quality software. You'll have excellent product judgement, strong communication skills and the confidence to make difficult prioritisation decisions, balancing customer needs with commercial objectives. You'll be analytically rigorous, comfortable using both qualitative and quantitative data to inform decisions, and capable of building trusted relationships across technical and commercial teams. We're particularly interested in people who are proactive, self-directed and passionate about improving products through continuous iteration and customer feedback. Nice to have Experience with AI-powered products or machine learning technologies would be valuable, as would experience within financial services, wealth management or other regulated industries. Knowledge of FCA Consumer Duty, adviser technology platforms or wealth management workflows would be advantageous, but isn't essential. Experience running beta programmes, defining quality standards for AI-generated outputs or contributing to go-to-market activities would also be beneficial. Why join Aveni? You’ll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You’ll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. You’ll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni’s growth. Benefits at Aveni What you’ll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of the requirements, we’d still encourage you to apply if you believe you’d be a great fit.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Customer Marketing Manager. About the job The Twilio Customer Marketing team is looking for a builder to create and scale our customer advocacy program in EMEA. In this role, you will help source, activate, and amplify customer success stories, orchestrating each step of the customer storytelling across marketing campaigns and programs. This individual will work in partnership with marketing and sales stakeholders to build a pipeline of customer advocates, and lead them through integrated end-to-end engagements across marketing programs to showcase their stories. Along the way, this customer marketer will be responsible for wearing our customers’ shoes and building customised, relevant, and mutually beneficial co-marketing experiences. Responsibilities In this role, you’ll: • Partner with sales, product, and marketing to identify and nurture Twilio customer advocates, • Develop a deep understanding of the narratives that resonate with EMEA audiences best and map them directly to our customer programs, • Lead end-to-end engagements with customers to showcase their success stories across content, events, PR, campaigns, and beyond., • Deliver a steady drumbeat of high-impact customer stories to help our customers and prospects understand Twilio’s value and business impact, • Balance the needs both locally and centrally for EMEA customer storytelling, wearing the customers’ shoes and become a trusted partner Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years in customer marketing, advocacy or related roles, • Excellent communication and storytelling skills, • Experience working cross functionally with both sales and marketing roles, • Experience working directly with senior executives in customer accounts on marketing engagements (stories, speaking opps, etc.) Desired: • B2B technology marketing experience preferred, • Experience with large enterprise customers and Global 2000 brands preferred Location • This role will be remote and based in London, UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in our EMEA locations In this role, you’ll get to: • Negotiate value-driven renewals and contract changes while ensuring a superb customer experience., • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities., • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer., • Establish cooperative working relationships with customers., • Lead forecasting discussions and pipeline reviews with internal colleagues., • Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks. We are looking for people who: • Are fluent in either Dutch OR a Nordic language and English., • Healthy negotiation or sales experience, • Are passionate about creating a great customer experience, • Solve problems with curiosity and creativity, • Seek to understand multiple perspectives in a situation, • Prior account management and/or customer retention experience, • Show clear communication skills with the ability to effectively lead a phone conversation, • Possess prioritization and organizational skills with attention to detail, • Embrace a dynamic and motivating environment, • Invest in relationships with customers and colleagues, • Contribute to a positive team environment of equality and inclusion We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's _ for details on data processing and your rights.

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on _ and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Who We Are Looking For We are looking for a positive, self-motivated professional with experience in project management to implement Optro’s software. The Implementation Lead will be responsible for effectively managing all aspects of Optro’s implementations from sales handoff to system go-live. Key Responsibilities Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing Able to gather and interpret customer requirements and configure the AuditBoard solution to meet their needs Serve as a project manager for small, medium, and large AuditBoard implementation projects Maintain project status and manage client and internal resources to complete project deliverables Attributes for a Successful Candidate Outgoing personality and the ability to build strong and fast relationships with clients 3+ years of experience in internal audit, external audit, IT audit, IT compliance, or risk management, with direct involvement in implementing, configuring, or rolling out audit, risk, or compliance systems, OR 3+ years delivering software implementations in a B2B SaaS or enterprise software environment, from kickoff through go-live. Highly preferred. Comfortable and thrives in a fast-paced environment and able to prioritize work, which requires constant learning and adaptability Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications Ability to connect at all levels of the organization using diplomatic communication, influence, and negotiation skills Excellent time management skills and ability to manage multiple projects simultaneously Strong problem-solving, analytical, and organizational skills Ability to manage own workload with limited oversight Intermediate to expert Excel skills Bachelor’s Degree in Accounting, Business, Computer Science, or a related field is a plus Perks (United Kingdom) Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! Live your best life (LYBL)! $200/mo (USD) for anything that enhances your life Comprehensive employee health coverage Pension scheme with company contributions Competitive compensation & bonus program Generous annual leave of 25 days plus bank holidays Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

About the job This is an exciting role for a commercially-minded operator who gets into the weeds — someone who doesn't just analyse the business, but rolls up their sleeves to build the tools, processes, and workflows that make revenue generation work better. As Revenue Operations Manager, you will own the analytical and operational infrastructure that powers our Travel Commercial organisation. This organisation is responsible for all the travel supply inventory — hotels, homes, and cars — that is distributed to our global partners. You will be expected to design, build, and implement: from data models and reporting frameworks through to process redesigns and AI-powered ways of working that give our teams a structural edge. Reporting into senior commercial leadership and working in close partnership with our Product and Engineering teams, this role sits at the exciting intersection of data, process, and technology. It will cultivate the skills — stakeholder and programme management, structured problem definition, and data-informed prioritisation — that have typically helped operators grow into roles such as a Commercial Leader, Chief of Staff or Product Manager. Revenue Analytics & Business Intelligence - Own the design, build, and ongoing evolution of the data models, dashboards, and reporting frameworks that give the commercial organisation clear visibility into performance across the full revenue funnel — and maintain them to a standard that makes the data genuinely trusted and acted upon. Use AI tools as a core part of your analytical workflow — accelerating the speed of insight generation, improving output quality, and freeing up time for higher-order problem solving. Conduct deep-dive analytical projects to identify patterns, anomalies, and opportunities in revenue data — translating complex findings into clear, actionable insights for commercial stakeholders. Define, build, and track KPIs that measure not just business outcomes, but the effectiveness of the processes that drive them — creating a feedback loop that continuously improves how the organisation operates. Process Design & Operational Excellence Map, challenge, and rebuild core revenue workflows — including pipeline management, forecasting cadences, and sales incentive structures — producing cleaner, faster, and more scalable ways of working. Implement operational improvements end-to-end: not just designing the solution, but seeing it through to adoption across commercial teams and measuring its impact with rigour. Identify where AI can be applied to fundamentally change how revenue processes work — building and deploying those solutions directly rather than outlining them for others to execute. Systems Thinking & Tooling Develop a hands-on understanding of how our revenue tech stack — data pipeline and customer-facing product — fits together, diagnosing where friction, data loss, or missed opportunities exist. Work directly with Product and Engineering teams to shape and prioritise improvements to internal tooling and systems, grounding those conversations in operational data and a clear point of view on what will move the needle. Translate commercial problems into well-defined briefs that technical teams can act on — bringing enough technical fluency to be a genuine peer in those conversations. Commercial Strategy & Go-to-Market Contribution Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums — ensuring the right data is in the room and that decisions translate into clear next steps with accountable owners. Build the analytical frameworks that underpin quarterly planning, forecasting, and target-setting — producing outputs that commercial leaders can use directly. Contribute to go-to-market strategy and sales process design, bringing a data-informed perspective on where the highest-leverage opportunities lie. Spend time in the field with commercial teams to understand where the real friction is — then go and fix it. 3–5 years of experience in revenue operations, sales operations, strategy & operations, or a similar analytical or commercial role. A track record of building things — data models, dashboards, process frameworks, operational tools — not just recommending them. Strong commercial instincts paired with rigorous analytical capability — comfortable moving between a strategic conversation and a hands-on build with equal ease. Genuine excitement about AI and a habit of already using it — someone who has explored how AI tools can accelerate and improve their own work, and is eager to bring that into the fabric of how a commercial organisation operates. Proficiency in SQL and experience with data and BI tools (e.g. Looker, Tableau, BigQuery, or similar). Experience working cross-functionally with Product and/or Engineering teams, or a strong desire to build this muscle — with enough technical fluency to hold their own in those conversations. A bias toward first-principles thinking — questioning assumptions, stress-testing processes, and always asking why something works the way it does. A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Product Marketing Manager (B2B SaaS) Location: Hybrid / Remote (UK-based with international travel) Type: Full-time Experience Level: Mid-level (2+ years) The Opportunity We’re seeking a strategic and dynamic Product Marketing Manager to join a fast-growing B2B SaaS company This role is pivotal in aligning Product, Marketing, Sales, and Customer Success to drive market growth and product adoption. As a Product Marketing Manager, you’ll be a key player in shaping go-to-market strategies, crafting compelling messaging, and enabling sales and partner teams with the tools they need to succeed. You’ll work closely with senior stakeholders and cross-functional teams to ensure the company’s value proposition resonates with customers and partners globally. Key Responsibilities • Conduct market research, customer interviews, and competitive analysis to inform product positioning and messaging., • Develop and execute go-to-market strategies and product launch plans., • Create and maintain sales enablement materials including pitch decks, pricing sheets, and explainer videos., • Collaborate with Product, Sales, and Marketing teams to define buyer personas, use cases, and value propositions., • Produce content across the buyer journey—landing pages, infographics, blogs, podcasts, and more., • Act as a product evangelist through webinars, social media, and industry events (online and in-person)., • Continuously gather and present product feedback to internal stakeholders. Requirements • 2+ years of experience in product marketing, ideally within a B2B SaaS environment., • Proven track record of leading successful product launches., • Strong communication, writing, and presentation skills., • Ability to manage multiple projects in a fast-paced environment., • Analytical mindset with attention to detail and creative problem-solving skills., • Confident, collaborative, and approachable personality., • Willingness to travel within the UK and internationally., • Experience enabling sales teams with effective tools and training. Why Join? This is a unique opportunity to become a key voice in a growing tech company, working with talented colleagues across the globe. If you’re passionate about product marketing and thrive in a collaborative, high-impact environment, we’d love to hear from you.

Business Development Representative – Manchester (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across Manchester. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene’s products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if… You’ve directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products

Business Development Representative – North & East Riding (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in England, Ireland and Scotland. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. About the Role As a Strategic Customer Success Business Consultant, you will serve as a premier strategic advisor and domain leader for Quantum Metric’s most complex, high-impact enterprise accounts. Beyond driving customer activation and operationalization, you will shape how our largest clients leverage technology by developing productized service offerings, pioneering domain-specific AI automations, and serving as a subject matter expert both for clients and internally across our entire consulting organization. In this role, you will advise and align with senior stakeholders, navigating complex organizational landscapes from day-to-day power users to executive sponsors. You will act as the go-to subject matter expert in your specialized domain, stepping in ad hoc to advise on high-stakes client engagements, while also serving as the primary point of contact for leveraging AI to automate analytical workflows tailored to key use cases. You won't just deliver value; you will define, scale, and automate it—translating deep quantitative insights into strategic business outcomes that directly influence account retention, executive alignment, and long-term partnership growth. • Drive Strategic Customer Outcomes: Serve as the premier strategic advisor for Quantum Metric’s most complex, high-impact enterprise accounts, aligning macro digital strategies with customer business outcomes. Navigate complex organizational landscapes to build executive alignment, establishing mission-critical status that directly drives account retention, renewal, and long-term partnership growth., • Pioneer AI & Scalable Value: Serve as the primary subject matter expert for leveraging AI to automate analytical workflows tailored to key enterprise use cases. Define, scale, and automate value delivery by translating deep quantitative insights into productized service offerings and repeatable frameworks that benefit the broader consulting organization., • Orchestrate Enterprise Domain Activation: Deploy as a targeted domain leader into strategic accounts—such as aligning with IT and Engineering teams on Site Observability—to design engagements, align senior stakeholders, and drive domain-specific activation. Embed Quantum Metric into critical operational workflows and digital decision-making processes., • Surface Transformational Insights: Synthesize deep quantitative data into macro-level digital and omnichannel optimization strategies, moving beyond defect detection to actively shape customer strategic roadmaps. Establish clear benchmarks for value realization and scale successful consulting methodologies across the entire practice., • Serve as Enterprise Subject Matter Expert: Act as a premier domain leader within assigned verticals or specialized use cases, stepping in ad hoc to advise on high-stakes, complex client engagements across the global organization. Drive the evolution of Quantum Metric’s consulting methodology by translating deep vertical or use-case expertise into reusable applications, pioneering AI-driven workflows, and establishing best practices that elevate the entire team's consulting rigor., • Mentor and Elevate the Practice: Act as a force multiplier across the organization by mentoring Consultants, modeling best-in-class advisory practices, and leading team enablement. Drive vertical playbooks and share specialized domain expertise in global forums to continuously upskill the broader business consulting practice., • Proactively Safeguard Strategic Engagements: Partner closely with primary Business Consultant to systematically identify, diagnose, and remediate high-stakes account risks across key functional domains. Step in globally on targeted engagements to design high-level recovery strategies, re-establish executive alignment, and reposition value to secure renewals and protect long-term account health., • Domain Expertise: Deep specialized domain expertise in at least one key enterprise area:, • Site Observability & Technical Performance: Experience partnering with SRE, IT, and Engineering teams to monitor digital experience performance, client-side/API errors, and application stability., • Contact & Call Center Optimization: Experience leveraging experience data to drive call deflection, reduce Average Handle Time (AHT), and optimize omnichannel agent workflows (e.g., Salesforce integrations)., • Internal Applications & Employee Experience: Proven ability to apply digital analytics to internal enterprise tools to streamline operational workflows and boost employee productivity., • AI Proficiency & Autonomous Problem Solving: Demonstrated ability to leverage AI technologies (e.g., Claude Code, AI CLI tools, LLM prompts) to streamline processes and automate analytical workflows. Strong natural resourcefulness with a track record of navigating technical ambiguity, troubleshooting complex challenges, and figuring things out independently without rigid guidance., • SQL & Data Engineering Proficiency: Proficient in reading, writing, interpreting, and auditing complex SQL queries and data engineering pipelines to validate backend system logic, ensure data integrity, and support deep-dive quantitative analyses., • Experience & Background: 8+ years of professional experience in digital analytics, digital product management, management/technology consulting, or a related field, with a proven track record of transforming complex data into executive-level business outcomes., • Analytical Expertise: Advanced ability to work with large, un-aggregated quantitative datasets to uncover macro-level trends, quantify business impact, and solve ambiguous, high-stakes business challenges., • Client-Facing Leadership & Executive Advisory: Proven experience acting as a trusted domain advisor, comfortable navigating enterprise client matrixes, interfacing with C-suite stakeholders, and deploying ad-hoc to high-stakes strategic engagements., • Communication Excellence: Exceptional verbal and written communication skills, with polished executive presentation abilities and the confidence to facilitate strategic workshops, executive briefings, and large-group enablement sessions (50+ participants)., • Self-Starter & Collaborative Mindset: Highly proactive with a track record of driving impact independently across global accounts while seamlessly collaborating with primary Account Owners and internal practice leaders., • Travel: Ability to travel up to 10% to visit enterprise customers for high-impact, onsite enablement, executive sessions, and strategic workshops. £80,000 - £130,000 a yearSalary will be based on experience: • Senior Digital Analytics Consultant: £80,000-£105,000 base, • Strategic Digital Analytics Consultant: £100,000 - £130,000 base Both levels are bonus eligible Recruitment Process Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. • Recruiter Screen (30 minutes), • Independent Assessment (1 hour), • Hiring Manager Interview (45 minutes), • Director Interview (30 minutes), • VP, Consulting Services Interview (45 minutes), • Chief Customer Officer Interview (30 minutes), • CEO Interview (30 minutes) Perks & BenefitsPrivate Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Key Account Manager, NHS, Medical Devices £55,000 Basic, £100,000 OTE + car and package. This is a field-based remote role covering the UK and Eire, selling medical devices to the NHS and private hospitals. As a Regional Key Account Manager, you will be instrumental in creating and executing sales strategies for both new and existing opportunities. Your goal is to meet and exceed sales targets by building lasting partnerships with key decision-makers in hospitals. What is Needed to Apply to the Role of Key Account Manager, Medical Devices • A minimum of 3 years' proven sales success within the medical device or biotechnology industry., • Proven experience of selling into the NHS., • Demonstrated experience managing the full sales cycle - from prospecting and cold calling to negotiation and closing deals (experience with both long and short sales cycles is beneficial)., • Excellent communication, interpersonal, and presentation skills., • Proven ability to establish and maintain relationships with diverse senior contacts within the NHS., • A self-motivated and independent work ethic, capable of achieving goals with minimal supervision., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems., • Whilst the role is remote, and home based, you will be expected to go and meet customers circa three days per week. Key Responsibilities of the Key Account Manager, Medical Devices • Develop and maintain strong connections with key client decision-makers within the NHS and private hospital sector through consistent engagement and strategic meetings., • Manage the entire sales pipeline for the UK and Eire, focusing on client retention, new business development, and achieving growth metrics., • Develop, communicate, and implement effective account strategies to grow sales within the NHS., • Serve as a knowledgeable point of contact, educating clients on products through compelling presentations and engaging subject matter experts., • Conduct market and competitive research to tailor sales strategies effectively., • Work closely with internal teams to provide regular updates on progress, forecasts, and market intelligence using Salesforce (CRM)., • Personal qualities required are competence, integrity, self-confidence, friendliness, and a natural ability to build strong customer relationships. To Apply Press the apply button or email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com. Overview: As a Product Manager, you will drive the execution of strategic objectives, shape the product roadmap, and manage priorities across the product lifecycle from planning and requirements gathering through launch and ongoing optimization for the Hypori Security Messaging Product Suite. This is both a customer-facing and hands-on technical role, requiring a balance of strategic execution, cross-functional collaboration, and the ability to translate market needs into actionable product direction. This role will involve working as part of a globally distributed team, and accordingly, there will be a need for need for ad-hoc meetings out of standard working hours. Responsibilities: • Understand and synthesise customer, market, and business needs to inform and drive product strategy., • Develop and maintain a current understanding of industry and technology trends., • Collaborate with Security, Engineering, Sales and Marketing, Information Governance, Customer Success, and the Leadership team to define requirements to align with the overall business strategy and goals., • Support the product vision and manage the roadmap for your area, keeping it aligned with company goals and customer needs., • Deliver a financially sound, continuously improving technology platform., • Protect intellectual property, user data, and system integrity by (a) adhering to Hypori's policies and procedures for secure software development and (b) following best practices for secure product design, implementation, and deployment of development, build, test, production, and other environments., • Act as the primary product voice in customer engagements, leading discovery and feedback sessions to align customer needs with the product roadmap., • Support Product Leadership in creation of product management plans, product-specific business plans, and product and release launch plans., • Monitor release schedules to ensure product and feature availability., • Work with cross functional teams to accomplish objectives and resolve problems., • Balance product requirements and development resource constraints to establish achievable product development schedules., • Support the development of content for customers, support, and sales teams., • Partner with customer-facing teams to drive client success, retention, and growth., • This role may involve ad-hoc travel within the UK and overseas. Qualifications: • 4+ years of Product Management or related role., • Hold or willing to obtain BPSS clearance., • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, Mathematics, or relevant industry experience., • Product architecture and design experience for cloud-scale enterprise software deployed globally and run 24x7 as a service on cloud providers such as AWS., • Experience driving elements of the product development lifecycle such as product vision, go-to-market strategy, requirements gathering, and product launch., • Experience creating wireframes, mockups, and high-fidelity designs with Figma or similar software., • Ability to effectively communicate, both written and verbal, with technical and non-technical cross-functional teams., • Strong customer-first approach with ability to balance business needs against customer requirements to deliver an optimized experience., • Experience in conducting competitive research and analysis. Preferred Attributes: • Experience working within a highly regulated industry, preferably defence or healthcare., • A knowledge or background in messaging platforms or real-time communication products., • An understanding of international accessibility standards, notably WCAG 2.2 and Section 508., • Self-starter with drive, high level of initiative and self-direction. A problem solver and able to develop solutions to complex issues., • Adept at working in a matrix position where results must be achieved across various departments without line authority. Comfortable working with all levels of the organization., • Excellent people engagement, communication, and presentation skills both written and oral. Must be effective with all levels of the organisation. Must be able to represent the Company externally with partners, customers, and end users., • Technical understanding to translate customer application needs to product requirements and to communicate product benefits to the channel and end users. Pay range: £70,000- £82,000 + 10% bonus About Us Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law. At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance. #Hypori #BI-Remote #LI-Remote

Business Development Manager – SME Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the SME team, you’ll collaborate with a close-knit group of four experienced Business Development Managers. You’ll proactively uncover new opportunities within the SME market through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the dynamic nature of the role, you’ll need to adapt your approach to each client’s unique needs and quickly build rapport with senior stakeholders, including C-level executives, directors, and senior managers. We are also hiring Business Development Managers for our Enterprise team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. Pleo is investing heavily in AI-powered features across the product. You will be part of the GenAI Core team which is responsible for the horizontal platform infrastructure that makes this possible. They look afterLLM routing, MCP servers, vector search infrastructure, evaluation frameworks, and agentic tooling. This is a hands-on backend/platform engineering role at the intersection of distributed systems and modern AI engineering. You will help design, build, and operate the shared AI infrastructure used by product teams across Pleo, with a strong focus on reliability, observability, security, and developer experience. You'll be reporting to the Engineering Manager for the GenAI Platform team and will be working closely with senior and staff Engineers in GenAI Core. You will also collaborate with Applied AI Engineers, Data Scientists, and product engineering teams across the business. As a Senior GenAI Platform Engineer you will: Design, build, and operate core GenAI platform components used by product teams at Pleo, including LLM routing gateway, vector search and RAG infrastructure, tool registry and MCP gateway, AI observability and evaluation tooling (tracing LLM calls, supporting human and automated evaluation, detecting drift, and tracking costs) and infrastructure for multi-step, long-running agentic workflows. Own production-quality delivery of platform features, from design through rollout, monitoring, and follow-up. Contribute to resilient system design: sensible APIs, failure handling, rate limiting, retries, idempotency, and safe change management. Improve reliability and observability through metrics, dashboards, alerting, incident follow-ups, and operational improvements. Partner with Applied AI Engineers and product teams to understand platform needs and help them build AI-powered features safely. Build internal SDKs, templates, and guardrails that let product engineers build AI features without needing deep infrastructure expertise. Support other engineers through pairing, code reviews, technical feedback, and clear documentation. Help evaluate build-vs-buy decisions in the rapidly evolving LLMOps tooling landscape. You will thrive in this role if you have: Strong backend/systems engineering background, with experience building and operating production services with reliability and observability requirements. Experience designing and delivering shared platform or infrastructure components used by multiple teams. Strong production ownership: monitoring, alerting, incident response, debugging, and post-incident learning. Distributed systems fundamentals, including async workflows, idempotency, consistency tradeoffs, and designing for failure. Hands-on experience with LLM APIs or strong interest in learning their production failure modes: rate limits, context windows, multi-vendor routing, latency variance, and cost control. Security mindset for AI systems, including prompt injection risks, PII in logs, data leakage, and safe credential handling. Strong programming experience in either a JVM-based language or Python. We operate a polyglot platform with components written in both Kotlin and Python, and you’ll be expected to contribute to both. Clear communication and collaboration skills, especially when working with product teams and other engineers to turn ambiguous platform needs into practical solutions. This role is a good fit for you if: You are passionate about developer experience and get excited about being a force multiplier for engineering teams. You have moved past prototyping and have a deep understanding of the realities of LLMOps, data retrieval, prompt and context engineering, as well as model evaluation in production. You understand both the engineering and the data side of things, and are comfortable switching languages or technologies to achieve your goals. This role is not a good fit for you if: You are primarily interested in model research or algorithm development. This role is about building the tooling that enables product teams to ship AI features to production. You prefer building customer-facing features. Your key users will be other Pleo Engineers. You cannot explain AI trade-offs clearly to non-technical stakeholders. You will regularly work with Product Managers, Designers, and business leaders who need to understand what is and isn't possible. In your first 6 months at Pleo, you’ll: Develop a clear picture of how AI features are currently being built at Pleo and where the biggest infrastructure bottlenecks are. Take ownership of a core platform component such as the LLM gateway, RAG infrastructure, MCP gateway, or evaluation framework, and improve its reliability, observability, or developer experience. Deliver production-ready improvements with clear rollout plans, monitoring, and operational documentation. Partner with Applied AI Engineers and product teams to identify platform investments that would accelerate their work. Contribute to Pleo's internal standards for AI feature development: how we evaluate quality, manage prompts, and monitor production AI systems. We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills! Please note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role. Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer both hybrid and fully remote working options We use MyndUp to give our employees access to free mental health and well-being support with great success so far Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background. Technical screening: A 15 to 30 minute call with our Talent Partner to check your knowledge of key technical topics. System design interview: A 75-minute practical session with our engineers focusing on scoping and designing an AI feature. Live coding interview: A 75-minute practical session with our engineers focusing on implementing your solution. Hiring Manager interview: A 60-minute conversation to deep dive into your knowledge and experience. Final interview: A leadership interview focusing on your behavioural, communication and collaboration skills. Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success! CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background! Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process. Profile to role fit: this is neither a research-driven nor a traditional data or software engineering role. We're looking for someone with proven experience building platforms or tooling for agentic AI. We expect senior-level engineers to be able to work fully autonomously on an entire product feature from design to implementation. English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy _. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. As our Product Marketing Manager, you’ll play a critical role in the go-to-market engine that powers Ably’s growth. You’ll translate our technical infrastructure into tools and assets that empower our Sales and Customer Success teams, and craft compelling narratives that resonate with developers and engineering leaders. This role needs someone who thinks strategically, executes independently and can effectively bridge the gap between complex technology and commercial impact. You’ll be responsible for ensuring that both our internal teams and our users are set up to succeed. • Set Sales and Customer Success up to excel. You'll build the tools, assets, and collateral that make it easy for our teams to demonstrate value and win deals, ensuring both new business and expansion motions are well supported., • Build and own our competitive intelligence system. You'll establish a dynamic, AI-powered competitor tracking capability that keeps the business informed and responsive; not a manual spreadsheet, but an operating system that surfaces insights automatically and gives teams the information they need., • Drive go-to-market for Ably’s suite of products and features. You'll own launches from positioning through execution, ensuring alignment with our ICP and commercial objectives. You'll drive collaboration between Product, Sales, and Marketing, translating product vision into narratives and bringing market insight back to the roadmap., • Create high-impact technical content. You'll develop case studies, comparison guides, blog posts, and thought leadership that showcase Ably's value with a developer-first lens. You understand how to create content that works across the funnel and resonates with both technical practitioners and engineering leaders., • Build presence in developer communities. You'll look beyond traditional marketing channels to grow Ably's visibility where our audience actually lives, through content, demos, video tutorials, or active participation in technical forums and open source ecosystems., • Leverage AI to scale your impact. You'll use AI tooling to accelerate content creation, competitive research, and asset production. You’ll need to be AI-native, constantly looking for ways to compound your effectiveness and build systems that don't depend on manual effort., • Significant product marketing experience within a technology-driven B2B SaaS environment targeting technical or developer personas. You must have built effective, scalable frameworks and playbooks for product marketing in this environment previously., • A genuinely strategic mindset. You can zoom out to shape positioning and messaging but also have a strong track record of owning initiatives end-to-end; not just contributing to them., • Strong skills in sales enablement, with concrete examples of tools, assets, and resources you've built that drove measurable commercial impact across new business and expansion., • Strong technical acumen with the ability to understand complex infrastructure or API products and translate them into narratives that resonate with both developers and engineering leaders., • An AI-first approach to your work — you reach for AI tooling instinctively, use it to move faster and think bigger, and actively look for ways to build systems that don't depend on manual effort., • A data-driven mindset, with the ability to measure and report on marketing effectiveness and iterate based on what's actually working., • Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills., • A background in or meaningful exposure to developer relations, with an understanding of how to engage technical communities and create content that resonates beyond traditional marketing channels., • An active presence in technical communities — through blogging, open source contributions, conference talks, or developer forums., • Familiarity with realtime infrastructure, messaging systems or pub/sub architectures. We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our . You can also read about the origins of Ably's core values on . We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. • A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you., • Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme., • Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday)., • Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover., • Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably., • Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset., • Private healthcare with BUPA., • Medical cash plan to cover a range medical and dental costs., • Mental wellbeing coaching and counselling from Self Space., • Monthly wellbeing budget via Juno., • Life assurance and income protection., • Access to Tech & Cycle to Work schemes., • Weekly snack allowance for our end-of-week “Need To Know” meeting., • A fully-paid one-month sabbatical after five years with Ably. We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an _; we’d be more than happy to give you some advice on your application.

Senior Machine Learning Engineer UK or Poland (Remote or Hybrid, it’s up to you!) Dependent on experience Be part of our success with the opportunity to join our company equity scheme Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing with length of service ‍♂️ Flexible working in a choice-first environment - we trust the way you want to work! ️ Work From Home Allowance 25 Holiday Days + your local bank holidays, plus an extra day for every year of service Your birthday off Enhanced Family Leave (UK Only), Fertility Leave, and Neonatal Leave ⚕️ Optional Healthcare Plan Life & income protection (Location dependent) Employee Assistance Programme (UK Only) The opportunity to share in the company’s success through options If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace ‍♀️ The Role ‍♀️ Our mission is to help large successful brands like Uber, Amazon, Wise, HelloFresh (and more!) put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence platform continuously analyses explicit and implicit feedback to enable our clients to identify what they should do next. We're hiring a Senior Machine Learning Engineer to join the team and help build and ship the next generation of that stack. What you'll be doing: Unlike many companies, we use our own custom models, specialised for customer feedback, across various parts of the stack: extraction, retrieval, reranking, summarisation, and sentiment analysis. We are also pragmatic and understand that the right solution can be a combination of off-the-shelf LLMs, bespoke fine-tuned models, and sometimes techniques that utilise no LLM at all. This means you will: Train, evaluate, and iterate on ML models and agentic systems for customer feedback, including owning our custom fine-tuning pipelines. Run experiments end-to-end, track results rigorously, and make clear recommendations on what to ship, iterate, or retire. Build and maintain LLM-powered features: retrieval pipelines, reranking systems, insight agents, data mining agents, and automated taxonomy generation. Design and run robust evaluation frameworks: build test sets, define metrics, evaluate non-deterministic systems, handle class imbalance, and automate checkpoint comparisons. Improve and extend semantic search and retrieval, evolving from embedding-based approaches toward more advanced methods. Write production-quality code and collaborate closely with Engineering on productionisation, model serving, data pipelines, and monitoring. Work with Product and Commercial teams to translate business needs into practical ML solutions, and support client evaluations and accuracy benchmarking. Mentor team members, review code and research, and bring relevant advances from the literature into the product. What you’ll need: A deep working knowledge of transformer architectures. Strong PyTorch skills, with the ability to write custom training loops, modify model architectures, and debug issues at the tensor level. Ideally, experience with parameter-efficient fine-tuning techniques such as LoRA Extensive experience working with large-scale, messy real-world text data, including classification, extraction, embeddings, re-rankers, clustering, and search. Experience in instruction fine-tuning and serving language models, familiarity with frameworks such as vLLM, DeepSpeed, or similar tools A solid grounding in classical ML and statistics, and the judgement to choose simpler methods when they’re the right solution. Practical experience building with GenAI and agentic patterns. Excellent communication skills and confidence translating complex technical concepts for non-technical audiences (and vice versa!). Technical curiosity and a keen interest in AI – a love of experimenting to make the most of available technology. High ownership and initiative, with the ability to identify problems, prioritise effectively, and drive solutions forward. ➕It would be a bonus if you: MSc/PhD in Computer Science, Machine Learning, Artificial Intelligence, Data Science, Computational Linguistics or a closely related STEM field. Experience with reinforcement learning techniques, such as with verifiable reward (RLVR) Our Hiring Process Let’s introduce ourselves – you’ll complete an introductory asynchronous interview - we’d love to learn more about you, your ambitions, and what you’re looking for in your next step. Get to know your would-be manager – you’ll have a call with Aji, our Chief Scientist, to learn more about the role and show off your experience. Show us how you work – you'll complete a short take home assignment Get to know your would-be team – You'll meet a mix of people who you'll be working closely with from the Data Science, Engineering and Product teams. How our values and your career goals align – you’ll have a call with our cofounder to learn more about life at Chattermill and ensure we’re the right place for your next stage of growth. Our Values We are obsessed with experience – We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We believe in the power of trust – Whether it's with each other, our customers, partners, or other stakeholders, we always communicate with openness and trust. We act as responsible owners – Whether it's about the company, a team, a project, or a task, having the freedom to make decisions in our area of responsibility is a crucial driver for us. We share a passion for growth & progress – On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognise that we are learning machines and we always seek to action feedback and improve collectively. We set our ambitions high but stay humble – We've come together to build a product and a category that’s never been seen before. While we're an ambitious bunch with lofty goals, we don't approach this goal carelessly. We believe the right team is the key to success – At Chattermill we’ve learned that all our important achievements have been the result of the right people collaborating together – that’s why we need you to apply today! Diversity & Inclusion We want to enable exceptional experiences for everyone, and to achieve this we need everyone’s voice in our team. We are on a mission to bring more diversity into the business and to give everyone (from all backgrounds and abilities) a chance to join us, even if they may not fit all of the requirements set out in this job spec. We realise that some may be hesitant to apply for a role when they don’t meet 100% of the listed requirements – we believe in potential and will happily consider all applications based on the skills and experience you have, we’d love to be part of your growth and we encourage you to apply! #machinelearning #machinelearningscientist #seniormachinelearningscientist #datascience #machinelearningengineer #seniormachinelearningengineer #deeplearning #LLM #ML #data #AI #PyTorch

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for senior system implementation experts with experience with PV Signal detection and analytics to join the Professional Services team and lead implementations of our Vault Safety Signal solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety, covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply. \n What You'll Do • Lead life sciences customers in the rapid configuration and implementation of Vault Safety, • Define strategies, business processes, and implementation program(s) for deploying Vault Safety Workbench and Vault Safety Signal across an organization, • Work closely with the Product team and Influence the design and features of our early adopter products, • Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams, • Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting, • Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders, • Mentor project team and junior consultants, • Represent Safety Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.), • Ensure customer success from beginning to end of the engagement lifecycle, • Assist presales/sales teams in defining scope, cost, and estimations Requirements • 5+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • Subject matter expertise in Signal Detection, • Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, and/or other Pharmacovigilance and/or Signal Detection solutions, • Self-starter and motivated individual with the proven ability to work independently in a dynamic environment, • Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction, • Ability to quickly understand customer requirements and create corresponding solution designs, • Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations, • Proven experience defining global business processes for safety, • Good understanding of global regulations and related business processes, • Excellent verbal and written communication skills, • Ability to thrive in an ambiguous/start-up environment as the business develops and scales, • Ability to travel upon business requirements., • Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position, • Fluent in 2nd language: Spanish, French, Italian, or German, • Life Science, computer science, or related degree, • Hands-on implementation experience with safety databases like ARISg or ARGUS, • SaaS/Cloud experience, • Experience in demonstrating software applications in product pre-sales \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. About the opportunity We are seeking a highly organised and proactive International Order to Cash (O2C) Project Coordinator to support the global O2C function. This role is primarily focused on administration, project delivery, process improvement, issue resolution, reporting, and operational support across multiple regions and legal entities. The successful candidate will play a key role in identifying inefficiencies, driving improvements, coordinating projects, maintaining data integrity, and supporting the wider O2C management team. They will act as a central point of coordination across finance, operations, commercial teams, and stakeholders to ensure a smooth and efficient Order to Cash process. This is a hands-on role that requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced global environment. Some of the responsibilities include : • Provide administrative support across the end-to-end Order to Cash process., • Support workload management across regions, • Create, review, and maintain Standard Operating Procedures (SOPs) and process maps, • Implement price increases across all products, • Maintain accurate records, documentation, and audit trails., • Monitor shared mailboxes, escalations, and operational requests., • Assist to ensure processes are completed accurately and within agreed service levels., • Produce regular reports, dashboards, and KPI tracking for management review., • The role as roughly 60% administration/projects/process improvement/problem solving and 40% O2C operational support, making it better suited for someone who can help drive improvements and manage operational workload without being a full people manager., • Support the delivery of O2C projects from initiation through to implementation including UAT, • Coordinate activities across stakeholders to ensure successful project outcomes. For this position, we are open to UK - Remote applicants with a preference for candidates close to our Newcastle office What would make me a good candidate? We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required Experience : • Over 5 years experience within Order to Cash, Accounts Receivable, Finance Operations, Billing, or Credit Control functions., • Someone from a managerial background who has owned processes and O2C tasks, • Proven experience supporting projects, process improvements, or operational initiatives., • Experience working with ERP systems such as NetSuite, Salesforce, Intacct, or similar platforms., • Experience with Stripe or other payment platforms is desirable., • Advanced Microsoft Excel skills are essential., • Experience within SaaS, payments, or technology environments is advantageous., • Understanding of accounting principles and reconciliations are a must., • Strong organisational, analytical and problem-solving skills., • Ability to manage multiple tasks and priorities simultaneously., • Excellent communication and stakeholder management skills., • Self-motivated with the ability to work independently and take ownership of tasks., • Comfortable working with large volumes of data and complex processes., • Ability to identify opportunities for continuous improvement and operational efficiencies., • Adaptable and resilient in a fast-paced global environment. At Xplor, we believe the best innovation and ideas happen at the intersections of our differences — across cultures, generations, disciplines, and lived experiences. So even if you do not tick every box, we still encourage you to apply. Values and Life at Xplor Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day: • Find a better way, • Do the right thing, • Say it straight, • Win together, • Own the outcome If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Some of our perks and benefits are: • Paid Parental Leave benefit programs, • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community, • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program, • Access to free mental health support, • Flexible working arrangements Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via _. More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit _. We also invite you to check out our Candidate FAQs for more information about our recruitment process _. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines _. Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community. We make it a priority to respond to every applicant.

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy. • Account Complexity Management: Manage highly complex accounts involving multiple solutions, stakeholders, and geographies. Drive coordination across business units and projects to ensure a unified and strategic approach., • Drive Adoption and Value Realization: Lead efforts to ensure customers are fully adopting and realizing maximum value from Vendavo’s solutions. Collaborate with internal teams to support customers in achieving their strategic goals., • Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy., • Risk Mitigation: Develop and implement strategies to mitigate risk to renewals. Working cross-functionally to align resources., • Best Practices Sharing: Act as a trusted advisor, sharing industry best practices and insights across the customer’s business units and geographies to optimize solution usage., • Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development and driving internal alignment to address customer needs., • Data-Driven Insights: Monitor and report on key customer health metrics (e.g., usage, value realization, customer satisfaction, churn risk) to proactively identify risks and opportunities., • Cross-sell Expansion: Identify expansion opportunities, aligning additional Vendavo solutions with the customer’s evolving business needs., • Thought Leadership: Provide strategic guidance and thought leadership to customers by staying informed about industry trends and emerging business challenges., • Coaching and Mentorship: Mentor and coach junior CSMs, providing strategic guidance to help them manage less complex accounts effectively., • Other duties as assigned., • Minimum 7 years of experience in Customer Success or a related role managing complex customer accounts at a strategic level., • Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes., • Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc., • Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques., • Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation., • Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation., • Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions., • Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence)., • Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus., • Demonstrated ability to engage and build relationships with customer executives and key decision-makers., • Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes., • Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers., • Willingness to travel up to 10% and support international time zones., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Salary Exchange Scheme, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products _. OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you’ll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You’ll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting-edge tools such as Gainsight • Customer Lifecycle Management:, • Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers., • Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long-term value realization., • Customer Community Engagement:, • Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content., • Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer-to-peer learning., • Content Strategy and Creation:, • Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers., • Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints., • Customer Journey Mapping and Optimization:, • Collaborate with leadership to define and continually refine customer journey maps., • Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization, • Proven experience in digital customer success, marketing, or a related field with a focus on tech-enabled engagement strategies, • Strong written communication skills with the ability to create compelling content tailored to diverse customer personas., • Ability to manage multiple priorities in a fast-paced environment, balancingstrategic initiatives with day-to-day responsibilities., • Demonstrated success in working with complex software products and a strong aptitude for learning new technologies., • Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Ensure this is formatted as “normal” £50,000 -£62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits What We Are Looking For We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact _ should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found _.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. The Education Sales Manager is responsible for the overall Education business (and quota) in UK and Ireland by selling the complete Jamf product portfolio (Jamf Pro, Jamf Connect, Jamf Protect and Jamf School, and Jamf Identity Automation). With the recent expansion of our product portfolio, we are putting even more emphasis on the Education market. We are looking for a passionate, commercially driven individual to take the role of Education Sales Manager, UK & Ireland. This is a strategic individual contributor role that blends leadership-level thinking with hands-on deal execution — you will own the territory strategy, drive revenue through channel partners and direct engagement, and personally lead key opportunities to close This role is offered as remote from the UK only. We are only able to accept applications for those based in the UK and have sponsorship to live and work in the UK. #LI-Remote What you’ll do at Jamf: • Builds and leads the sales strategy to grow Education revenue across the UK and Ireland, • Works closely with Strategic Account Executive, Inside Sales team, Channel Account Executives, Sales Engineers, Customer Success and Marketing team to generate awareness, build pipeline, and close business, • Contributes as an individual contributor on key deals while also influencing and supporting the wider education sales effort to ensure sufficient pipeline to achieve quarterly targets., • In collaboration with the Channel team, creates quarterly and annual business plans with strategic Resellers and ensures those plans are executed effectively, • Maintains a strategic relationship with the Education Sales team at Apple and works closely with them to help grow Apple’s Education market share in the UK and Ireland, • Owns strategic and national framework agreements across the UK and Ireland, with clearly defined performance goals and accountability for outcomes, • Grows Jamf’s Education business by consistently meeting and exceeding annual quota targets, • Owns quarterly revenue forecasting for the UK & Ireland Education business with a weekly cadence of pipeline and business updates to leadership, • Proactively identifies and reports on market trends, competitive activity, and opportunities within the UK & Ireland education sector to inform strategy, • Champions Jamf’s values by fostering a collaborative, inclusive, and high-integrity approach in all internal and external interactions What we are looking for: • Fluent English with excellent written and verbal communication skills (required), • 5+ years’ experience in B2B software or SaaS sales, with a demonstrable track record of consistently achieving or exceeding quota (required), • 3+ years’ experience selling into the education sector, with a strong understanding of the UK and Ireland education landscape including procurement cycles, funding structures, and decision-making processes (required), • Proven experience working with and through Channel Resellers to drive revenue; experience with Education-specialist Resellers (prefered), • Demonstrated ability to operate as a senior individual contributor: self-directed, commercially astute, and effective at influencing cross-functional teams and external stakeholders without direct authority, particularly in remote environments (required), • Experience in the Apple ecosystem and an understanding of Apple’s role in education technology (preferred)., • Strong business acumen with the ability to lead complex, multi-stakeholder negotiations to successful close (required) How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z Named one of Forbes Most Trusted Companies in 2024 Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf. We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities. You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf. We set achievable targets, help each other out, and share best practices across the team. You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at _

Human Resources (HR) Coordinator Duration: 6 months Fixed Term ContractLocation: London or any location within The United KingdomWorkstation: Remote / HybridStart: ASAP • The Human Resources Coordinator is responsible for supporting and facilitating key human resources practices, initiatives, and programs, primarily in the North American and European regions. This role is accountable for a broad range of human resources and administrative functions, providing outstanding employee engagement by interfacing and problem-solving with employees, and providing HR transactional support across the HR Business Partner team., • Assist Human Resources Business Partner & Operations team with planning and execution of practices, programs, and initiatives to support employment practices, organizational development, employee engagement, recognition, retention, compliance, audit, immigration, work from home initiatives and other HR practices., • Participate and assist in department and cross functional project work groups., • Build and maintain business relationships, credibility and understanding of internal clients and their roles (employees, Managers, colleagues)., • Manage and maintain data in Human Resources Information Systems (HRIS) system, with employee and organization data, including new hires, employee, and organization changes, and reporting and analysis of data metrics., • Conduct orientation and onboarding for new hires and facilitate offboarding process., • Review and monitor HR processes, policies and procedures and propose updates and enhancements., • Addressing employee inquiries about processes, company policies, procedures and direct employees to company resources and tools., • Review, update and enhance, resources for various company online SharePoint communication and resource sites, such as the Employee, Manager and Human Resources sites., • Facilitate and lead quarterly HR audit reviews and processes., • Collaborate with Payroll for practice and process requests and resolutions. Answer employee inquiries around employee time keeping, pay data, time off policies and other related items., • Guide and educate Managers, employees, and HR in the use of the human capital management software, Workday., • Facilitate administration for leaves of absence and employment verifications, respond to unemployment and workers compensation claims and facilitate other compliance and regulatory requirements and processes., • Consistently and continuously identify and drive process improvements within and outside the function., • Other duties as required., • Minimum 1-2 years’ experience supporting HR related functions; OR, • Demonstrated ability working in HR related functions., • High awareness and respect for critical and confidential HR data and highly sensitive information., • Highly organized, detail oriented and able to work efficiently with minimal direction., • Proven ability to prioritize multiple projects and adjust quickly to shifting priorities and timelines., • Good judgment and ability to work autonomously and to partner, communicate and collaborate effectively with global partners and across all levels of an organization., • Proficiency in Microsoft Excel, Word, and PowerPoint. Experience with data management systems and reporting (Workday a plus).There’s a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Tradin Organic, the global front-runner in organic ingredients, started its journey 40 years ago with its HQ in Amsterdam. Today, we have grown to source, process, and supply over 150 delicious organic ingredients from 60+ origins worldwide, holding a diverse range of certifications. We offer a wide range of products from frozen fruit and vegetables, dried fruits, coffee, cocoa, cereals, rice, sugar, soya, pulses, seeds, nuts, oils, fats, fruit concentrates, dairy products, seasonings, sweeteners and more. Our full-service portfolio impacts and is built on an extraordinary supply chain of farmers, traceable sourcing projects, quality assurance, sustainability initiatives, and in-house processing facilities such as Crown of Holland and Suncomo. Tradin Organic has offices worldwide, fostering a vibrant and diverse environment. We are a part of Acomo N.V. with headquarters in Rotterdam. Acomo N.V. is an international group with as its principal business the sourcing, trading, treatment, processing, packaging, and distribution of conventional and organic plant-based food products and ingredients. Acomo N.V. is listed at the Amsterdam Stock Exchange. Together, we supply organic ingredients that taste good and do good. Join us in our mission to make organic everyone’s first choice. For our office in the center of Amsterdam, The Netherlands, we are looking for a: UK Sales Manager (Tradin Organic) Location: Remote (UK) with travel opportunities Type: Full-Time About the role: As the UK Sales Manager, you will play a pivotal role in shaping and growing Tradin Organic’s presence in the UK. This position offers a clear pathway for leadership development and long-term career growth. You will have the autonomy to build and expand a diverse portfolio of strategic accounts, while also identifying new opportunities to enhance our market share. Working closely with various business units, you will develop and execute a comprehensive UK market strategy that drives commercial success. This role offers the chance to progress into a more strategic position as you contribute to Tradin Organic’s growth in the UK market. Key Responsibilities Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results.

Business Development Representative – Northumberland (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Newcastle, Sunderland Durham. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do • Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels., • Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption., • Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings., • Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews., • Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights., • Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders., • Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment., • Collaborate on adoption and expansion initiatives to drive customer success., • Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value., • Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. What You’ll Bring • 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer)., • Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures., • Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus., • Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications., • Proven ability to translate business outcomes into technical adoption roadmaps and measurable value., • Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations., • Excellent communication, cross-functional collaboration, and stakeholder management skills. What You’ll Get: Veeam offers benefits that support your whole self: • 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, with option to enroll dependents, • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of United Kingdom, Veeam reserves the right to decline the application for this position. #LI-DF1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our _, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. _

Sales and Business Development Manager, Engineering, £60,000 - £70,000 Basic, £100K OTE + company car + pension. This is a senior business development role with a specialised fabricator of machinery that has a long history of addressing unique client challenges. Each client represents a blank slate, where you will identify their needs, propose practical solutions, and collaborate with the technical team to bring the machine from concept to design and fabrication. Order values range from £40,000 to £1.5 million, and clients are located globally. The entire process, from concept to finished machine, is carried out in-house in the UK to ensure the highest quality of the final product. Example projects for 2025 include industrial furnaces, turbines, compactors, and pulping machines. We're looking for a Sales and Business Development Manager with the technical knowledge to understand complex customer problems and have the commercial and engineering knowledge to suggest practical solutions. This is a remote role, working from home and meeting clients as needed. However, to apply, you need to live in the North-West of England. About the Role of Sales and Business Development Manager This is a fantastic opportunity for you to take ownership of the sales process from day one. Until now, all generated leads have been handled by third-party sales agencies, but the firm is now looking to bring this function in-house. You will have the freedom to implement sales processes and systems that have proven effective for you in the past, including CRM, inbound marketing tools, and outreach strategies. You will be responsible for identifying and securing new business opportunities on a global scale. Your success in this role will be rewarded with the opportunity to grow your own team and become a member of the senior leadership team. What we're looking for • We need someone with a background in mechanical engineering who has experience selling bespoke engineering solutions., • The ideal candidate will have the technical know-how to meet with clients, understand their challenges, and then work with the internal technical team to develop and quote a solution., • This is a role that requires resilience and self-motivation. You'll be managing your own sales pipeline using a CRM system that you will implement, so you'll need to be organised and proactive. In Return, You Will Receive • A competitive salary of £60,000 to £70,000, depending on experience., • A commission/bonus scheme to be agreed between you and the company with a realistic OTE of £100,000, • 25 days of annual leave, plus Bank Holidays., • A company car and a pension plan. Interviews for this position will be held in early September, with a view to a start date in October. To Apply Email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

BlueOptima is a company built on transparency, collaboration, and accountability. We provide organizations with an objective, data-driven insight into developer efficiency, and how we operate internally is a direct reflection of this. We are a team made up of tenacious, ambitious, and hungry individuals, who strive to constantly improve and pull together to achieve our ambitious goals. Our company values, and genuine family-feel working relationships, lead to a working culture of collaboration, learning, autonomy, and high performance. Our Product BlueOptima provides industry-leading objective metrics in software development using our proprietary Coding Effort Analytics; enabling Fortune 500 organizations to deliver better software, faster and more efficiently. We currently are located in 6 countries: London (our HQ), Mexico, India, US, Japan and China. A total number of 115 employees (and increasing every day) from different nationalities and with over 25 languages spoken. Location: London Department: Sales Salary: £70k - £90k base (Double OTE) Our Senior Account Executives are an integral part of our Sales Team, responsible for delivering revenue from our range of products. You will work closely with our SDR team to generate opportunities, and deliver value to large enterprise customers by taking them through the full sales cycle. You will be a part of a larger EMEA Sales Team working closely with our SDRs and Lead Generation Team, and reporting directly to our Head of Sales. In this role you can expect to: • Have full accountability for closing business within your own pipeline with a consultative and solutions focused approach., • Work with our SDR team to target new business with large enterprises., • Work closely with our Customer Success team to close additional revenue through upselling and cross selling. Your career progression: In BlueOptima, we strive to strengthen your skills, widen your scope of work and develop your career fast. For this role, you can expect to have ownership of the direction of your career progression and either move into an Account Director role with more responsibility in closing and growing Key Strategic Accounts, or a Sales Manager role, which would focus on team development. In order to succeed in this role, you will need: • Demonstrable experience in Enterprise Sales, with a focus on solving complex issues and demonstrating value to Fortune 500 companies., • Strong ability to drive own pipeline beyond just SDR/Marketing pipeline, • Previous experience in selling products or services into large software engineering organisations, • A passion for building long lasting relationships with stakeholders, both externally and cross functionally within BlueOptima., • Experience selling security based products is desirable but not essential. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset, • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success, • Freedom to create your own success story in a high-performance environment, • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

About Us_ is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in EMEA. • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals, • Native Arabic Speaker, • Bachelor’s degree, • 3–5 years of Customer Success experience in a SaaS environment, • Proven track record of onboarding clients through complex technical challenges, • Experience managing accounts with annual contract values between $20K–$100K, • Strong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts, • Exceptional communication abilities, capable of building trust and rapport with diverse stakeholders, • Analytical mindset to assess client needs and develop scalable processes, • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations, • Confidence, charisma, and the ability to seize opportunities to drive growth and success, • Proficiency with technology and adaptability to dynamic environments, • Familiarity with hospitality technology is a plusWe also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Actian is a leading provider of data management solutions, empowering businesses to harness the power of their data. This role offers competitive compensation, including base salary and variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, location, and experience. We are looking for a visionary Senior Product Manager to lead the next generation of Smart Data Products within our ecosystem. You will be at the forefront of a new way of interacting with data through reliable and trustworthy AI agents, providing innovative interactions between users and information. Using Actian's Data Intelligence Platform as our core platform, you will bridge the gap between high-level strategic vision and agile technical execution. You will not only manage a backlog but also co-create alongside engineering teams using AI-driven development workflows. This is a fully remote, senior individual contributor role with high strategic visibility. Translate the CPTO's strategic vision into a concrete, scalable Data Product roadmap. You'll pair strong product instincts with data-informed decision making to deliver results. Participate in the product lifecycle from discovery through launch, iteration, and adoption, including setting success metrics, prioritizing features, and ensuring high-quality execution. Lead the full lifecycle of Data Products development, ensuring they are discoverable, trustworthy, and valuable within Actian's Data Intelligence Platform. Oversee the development of AI agents that control data products, enabling conversational and proactive interactions for end-users. Lead cross-functional squads in an agile environment, collaborating with Engineering, Design, Marketing, Sales, and Customer Success to ensure high-velocity and high-quality releases. Champion the use of AI product development tooling to accelerate delivery and optimize product features. Partner with Go-to-Market teams to position our Data Products value proposition, shape product messaging, and drive adoption among technical and executive audiences. Navigate the complexity of corporate environments while maintaining the agility of a startup, managing expectations from C-level executives to end-users and clients. 5+ years in Software Product Management, with specific focus on Data Products, Data Platforms, or AI/ML products. Experience working as a product manager on open source technologies. You have "survived and thrived" in both fast-paced startup environments and complex corporate structures. You know how to pivot quickly but also how to navigate decision-making processes in larger organizations. Deep understanding of Data Governance, Data Catalogs, and the modern data stack. Ability to debate strategic inputs and then dive into the concrete inputs for engineering at ground level. Skilled at translating customer and stakeholder needs into innovative product features. Track record of shipping enterprise-grade SaaS features from ideation through scale. Able to balance short-term execution with long-term vision. Customer-driven and passionate about customer success. Bachelor's degree in Computer Science, Engineering, Business, or related field. Prior work experience in the data management domain (e.g., data catalogs, databases, major CSPs, key data-oriented user personas and their use cases) is a plus. At least 1 year owning zero-to-one or early-stage product launches. When the wind blows, build windmills not walls If it isn't ruthless, it isn't prioritization Do better, do faster We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere. Where Your Work Moves the Needle. At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work. What Makes You a Great Fit Improve lives everywhere by expanding businesses anywhere. Ready to take your sales game worldwide? At Pebl, we help companies hire, grow, and thrive across 185+ countries without borders holding them back. We’re looking for a driven Account Manager to help companies of all sizes expand their global footprint and you’ll be the one making it happen. You won’t just hit quota, you’ll exceed it. You’ll identify opportunities, open doors, build champions within organizations, and guide them toward a bold future of global growth. You’ll do it with the backing of a high-growth, high-energy team that values collaboration, creativity, and results. This role is remote-based in London and reports to the Vice President of Regional EMEA Sales. How You’ll Make an Impact Own your book. Develop and execute strategic account plans that drive retention, expansion, and long-term growth. Prospect with purpose. Leverage outbound campaigns, marketing initiatives, and partner networks to uncover and close new opportunities within your accounts. Deliver results. Consistently exceed monthly, quarterly, and annual revenue targets while maintaining accurate, proactive forecasts. Lead with insight. Develop deep expertise in our services, industry landscape, and competitive positioning to confidently advise clients. Collaborate cross-functionally. Partner with Marketing, Operations, Customer Success, and Leadership to maximize account impact. Influence the business. Share client insights and market feedback to shape strategy and keep us ahead of the curve. Let’s Connect If You Have: Have 3+ years of SaaS sales experience, ideally in mid-market or commercial segments, with consistent quota attainment. Have a proven track record of exceeding targets, with the data to back it up. Bring a consultative, strategic selling approach. You diagnose before you prescribe and focus on long-term value creation. Demonstrate strong curiosity and business acumen. You can quickly absorb complex information and translate it into clear, compelling solutions. Show resilience and ownership. You take accountability for results and remain steady through challenges. Have a global mindset and are comfortable working across regions, cultures, and time zones. Are willing to travel (approximately 20%) to strengthen client relationships. Hold a Bachelor’s degree preferred, though demonstrated performance and impact matter most. This isn’t just another sales job. This is your opportunity to help companies go places they never thought possible while accelerating your own career. If you’re ready to lead with energy, think globally, and win big, we want to meet you. Apply now and let’s make magic. Our Commitment to You At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include: Flexible Time Off – Take the time you need to recharge. Parental Leave – Support for growing families. Health and Dental Insurance – Where applicable, to cover you and your loved ones. Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success. Please visit our career page for _. Pebl is an Equal Opportunity Employer. We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Aveni is redefining how financial institutions use AI. We build production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognized as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025, we are backed by leading investors and supported by major financial institutions as we scale rapidly amid accelerating AI adoption in financial services. Our platform enables some of the UK’s largest financial institutions to deploy AI safely in FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We are seeking a Product Manager – Assurance to play a central role in Aveni’s Assurance portfolio: products that help financial services firms govern, test, and assure AI agents and human interactions across the customer journey. This role is primarily focused on Agent Approve, Aveni’s pre-deployment simulation and testing product, with additional responsibility for Detect, our post-interaction compliance assessment product. Agent Approve is a growth-stage product operating in a dynamic regulatory environment. You will own the product from discovery through commercial readiness, helping define Aveni’s position in an emerging market. This is a hands-on, high-ownership product role. You will collaborate closely with the Head of Assurance Products on strategy and roadmap direction while independently driving discovery, prioritisation, delivery, and go-to-market readiness. You will work with engineering, design, customer success, marketing, and commercial teams to turn complex customer and regulatory problems into clear, valuable, and shippable product outcomes. You are well suited to this role if you enjoy operating in ambiguity, can bring structure to complex problem spaces, and possess the judgement to prioritize effectively, distinguishing what matters, what can wait, and what needs validation before building. Own the Agent Approve and Detect product roadmaps from problem discovery and opportunity sizing through prioritisation, delivery, and launch readiness. Lead continuous discovery with customers, prospects, and internal stakeholders, developing an evidence-based view of market direction and urgent problem areas. Translate ideas and customer problems into low- and high-fidelity prototypes to validate assumptions early, reduce delivery risk, and accelerate decision-making. Collaborate closely with engineering and design to convert strategy into executable delivery plans, maintain a prioritized backlog, and support squads through delivery. Build strong relationships across engineering, commercial, customer success, and marketing, serving as a trusted voice on what we are building, why it matters, and how it supports Aveni's Assurance portfolio. Stay current with industry trends, regulatory developments, and competitor activity in financial services compliance, QA technology, and AI assurance, ensuring product decisions are grounded in market context. Use data and metrics to inform prioritization, define product KPIs, and measure the success of features and capabilities. Proven experience as a Product Manager in a B2B SaaS environment, ideally owning a roadmap from discovery to delivery. Domain expertise in financial services, compliance, risk, or regulatory technology, and experience leading stakeholder discovery and translating insights into product strategy. Strong product judgement, clear communication skills, and confidence in shaping problem spaces, defining direction, defending prioritization decisions, and explaining trade-offs to diverse audiences. Analytical rigor, comfort using data to guide decisions, and ability to build trusted relationships with engineers, designers, and senior commercial stakeholders. Self-directed, proactive individuals comfortable in early-stage or ambiguous product environments where the path is not fully defined. Experience with AI-powered products, analytics, or model-driven tooling; familiarity with FCA regulatory frameworks, Consumer Duty, or conduct risk. Exposure to pre-deployment testing, quality assurance, or compliance workflows. Experience writing compelling product narratives for commercial or go-to-market purposes, especially relevant for the growth-stage nature of Agent Approve. You will work on complex and meaningful challenges at the intersection of AI, regulation, and financial services. You will help shape a product category that is growing in importance as financial institutions move from experimenting with AI to deploying it safely, responsibly, and at scale. You will have real ownership, visibility, and the opportunity to influence both product direction and market positioning during a pivotal stage of Aveni’s growth. Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform for selecting the benefits that matter most to you Life insurance, income protection, critical illness cover, and pension with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We strive for an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you are passionate about technology and its role in shaping the future of financial services, we encourage you to apply—even if you do not meet every requirement. We would love to hear from you if you believe you could be a great fit.

Build the Future of AI in Financial Services Aveni is redefining how financial institutions use AI. We build real, production ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our platform helps some of the UK's largest financial institutions deploy AI safely within FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. The Opportunity We're looking for an experienced Senior Strategic Account Manager to own and grow a portfolio of Tier 1 Financial Services clients. You'll be responsible for developing trusted executive relationships, driving customer adoption, renewals and expansion, and ensuring our customers achieve measurable business value from Aveni's AI platform. Working closely with Sales, Customer Success and Product, you'll play a pivotal role in maximising long-term customer value, identifying growth opportunities and representing the voice of the customer across the business. What You'll Do Own and grow a portfolio of strategic Tier 1 Financial Services accounts. Develop and execute strategic account growth plans aligned to customer objectives. Build trusted relationships with executive and C-suite stakeholders. Lead commercial renewals, negotiations and expansion opportunities. Partner closely with Customer Success to maximise customer adoption and business outcomes. Represent the voice of the customer internally, helping shape product direction and commercial strategy. Identify commercial risks and proactively protect recurring revenue. Share market insight on Financial Services, AI and regulatory developments to support business growth. What You'll Bring You'll be an experienced enterprise account manager with a passion for building strategic customer relationships and delivering measurable commercial outcomes. You'll ideally have: Enterprise SaaS, software or AI account management experience. A proven track record of growing strategic customer accounts, driving renewals and increasing customer retention. Experience working with large Financial Services organisations. Excellent stakeholder management and executive communication skills. Strong commercial negotiation, planning and relationship-building capability. A proactive, customer-focused mindset with a passion for delivering exceptional customer outcomes. Nice to Have Experience within AI, compliance or regulated technology. An established network across UK Financial Services. Experience navigating enterprise procurement processes and complex commercial negotiations. Why join Aveni? You'll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You'll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. As our Senior Strategic Account Manager, you'll play a key role in helping some of the UK's largest financial institutions realise the value of AI, building long-term partnerships that directly influence customer success and commercial growth. You'll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni's growth. Benefits at Aveni What you'll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care Join us At Aveni, we believe diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don't meet 100% of the requirements, we'd still encourage you to apply if you believe you'd be a great fit.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Money stress is the biggest productivity killer in the workplace - My Money Matters exists to change that. We're building an app that improves employees' finances automatically every pay day - giving them financial tools that directly improve their financial health with less effort. Every pay day is an opportunity to build better money habits. We make it easy. Employees can accelerate retirement savings with tax-efficient pension top-ups, build a safety net effortlessly with auto savings, or access their already-earned salary ahead of pay day for emergencies. For employers, fewer employees with money worries means more focus on work. We're trusted by major organisations including the NHS, and we're growing fast. Senior Brand Marketing Manager London (occasional travel) | UK based applicants only My Money Matters is a leading financial health platform on a mission to help public sector workers make the most of their salary - through education and products like pension top-ups, on-demand pay and automated savings. Right now, 72% of public sector workers are just one bad month away from financial difficulty. We exist to change that. Through innovative financial products, education, and our digital money coach, we help people take control of their financial future, whether that’s buying their first home, boosting their pension, or planning for retirement. Already trusted by major organisations including the NHS, we’re growing quickly and building a team of ambitious, commercially minded people who want their work to genuinely matter. We're hiring a Senior Brand Marketing Manager to own the full B2C customer journey, from the moment someone first hears about us, to the moment they become an active member. This is a role for someone who gets as excited about a great campaign concept as they do about conversion rates. You'll build the brand experiences that make public sector workers stop and take notice, while owning the channels and numbers that turn that attention into action. You will be the hands-on operator, owning every employee touchpoint and engaging hundreds of thousands of public sector workers. What you'll do You own the B2C journey end-to-end. Every touchpoint, every channel, every result. That means three things: Brand building: You'll develop campaigns with a strong creative idea at their core, turning a real customer insight into something compelling, and executing it across the marketing mix. You'll make sure everything we put out resonates, and you'll raise the bar on how we show up to our members. Email marketing: Right now, email is our primary conversion channel and you'll own it completely - planning, writing and building campaigns that move people to act. You'll bring both craft and rigour to this channel, making it better with every send. Channel development: Beyond email, you'll use a test-and-learn approach to build out new channels, finding creative, effective ways to reach and engage our members wherever they are. You'll also become the resident expert on our products and audience, and report back into the business on what's resonating. A typical day might look like... Writing and building next week’s email campaigns, across a variety of subjects Testing a new channel, working cross-functionally to bring a campaign idea to life and tracking results Brainstorming and planning an upcoming brand campaign, finding the human truth that makes it stick Presenting last month's B2C numbers to the SLT and explaining what you are changing as a result Who you are You will be a hands-on executor with at least 4 years experience in marketing, with demonstrable experience of owning and executing campaigns from end-to-end. You’ll get genuine satisfaction from the “doing”, whether that’s campaign ideation or building a new CRM sequence. The kind of person who will be successful will be: An outstanding writer: You can craft compelling messaging whether short or long form Brand-led: You have a strong design eye and a good instinct for quality messaging and customer experience Generalist tendencies: Comfortable across the full marketing mix rather than specialising in a single channel. Copy, creative, CRM, data, channel experimentation Builder mentality: You enjoy creating from scratch and get energised by a blank slate High agency: A self-starter who thrives in fast-paced environments. When you see a problem, you fix it, never waiting for a brief, meeting, or permission Autonomous: You self-direct well, manage multiple campaigns and stakeholders independently, and do not need hand-holding to stay productive Collaborative: A natural influencer who works across departments without direct authority. You keep people in the loop, flag things early, and make the people around you better Numerate: You use data to drive your decisions, able to interpret data and explain your results, with a test-and-learn mindset AI-augmented: You use AI to think sharper and automate boring tasks, not to outsource your thinking A background in fintech or financial services is a nice to have. Recruitment Process Stage 1 | People & Culture Call - A conversation about your experience, motivations, and cultural fit. Stage 2 | Hiring Manager Interview - A 45 minute competency-based interview exploring your experience across brand building, B2C customer journeys, email marketing, campaign execution and channel development. Final Stage | Panel Interview & Practical Exercise - A collaborative final-stage interview with a relevant practical exercise. Benefits Remote working within the UK Work remotely from anywhere in the UK, giving you flexibility to work where you perform at your best. ️ Home office budget Receive a £200 annual budget to help you set up and improve your home working space. Annual leave 25 days’ annual leave, increasing with tenure, plus the option to purchase up to 5 additional days each year. Birthday off Take your birthday off, because everyone deserves time to celebrate properly. Collaborative team bonus For non-commission roles, you’ll be part of our collaborative team bonus scheme, recognising shared success across the business. Pension scheme Access to our pension scheme. ✨ Perkbox salary sacrifice schemes Access salary sacrifice schemes through Perkbox, including car leasing, gym memberships and tech purchases. Medical cashback scheme Helping with everyday healthcare costs. Enhanced parental leave Support during important life moments. Team connection Regular opportunities to connect as a team, including our annual Summer Conference.

About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager (Ireland Field Sales) to come and join our global business. Reporting directly to the General Manager (UK & Ireland), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a high-impact opportunity to help grow our Belfast market from the ground up. Working fully remote, you'll be combining proactive cold outreach with energising face-to-face field sales to win and onboard new partners. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact! • KPIs - Consistently achieve sales targets, • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate), • Selling - Present, promote and sell products and services through product demos to prospective and existing partners, • Sales Cycle - Managing the entire sales process from prospecting to close, • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives, • Collaboration - Work closely with other departments to ensure a seamless partner experience, • Market Trends - Provide feedback about ongoing trends in the industry, • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM, • Business Partnering - Serve as a lead point of contact for partners on all commercial activities This list is not exhaustive and there may be other activities you are required to deliver. • Experience - Minimum 2 years of solid B2B sales with a track record of success, • Industry - SaaS, online marketplaces, or payment platforms is highly desirable, • Relationship Building - You are a true hunter and relationship builder, • Organised - You can multitask, prioritise and manage time effectively, • Curiosity - You are naturally curious and have a desire to continually grow and develop, • Bi-lingual - Fluency in English and another language, • Beauty & Wellness - Experience within the beauty and wellness industry At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. • Screen Call - Video-call with a member from the Talent Team (30 mins), • Skills & Experience - Video/In-person interview with a Business Development Manager and Team Lead (45 mins), • Presentation - Video/In-person interview with General Manager (UK & Ireland) and a Team Lead (75 mins) We aim to finalise the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

Business Development Representative – Kent, Fully Remote Role Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Kent, This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem-solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

About the Company: Customer Success Manager – European Wholesale (Lingerie & Fashion)?? Location: West Yorkshire (Home-Based Initially) ?? Full-time | Hybrid working | Office location flexible ?? Start Date: ASAP We are looking for an experienced and detail-oriented Customer Success Manager to lead day-to-day operations for a growing European wholesale business in the lingerie and fashion sector. This is a hands-on leadership role managing a team of four, ensuring seamless order processing, customer communication, and operational excellence across B2B channels. The role will begin as home-based, with plans to establish a small office in West Yorkshire—ideally near Leeds, but flexible depending on where the successful candidate is based. You’ll be the first hire in this new team, helping shape the setup and leading recruitment of four direct reports. The Role: What You’ll DoAs Customer Success Manager, you’ll be the operational heartbeat of the business, responsible for:Team Leadership- Manage and mentor a team of 4 coordinators across order processing, invoicing, and logistics. • Allocate daily tasks, resolve issues, and uphold high standards in customer service.Order & Invoice Management- Oversee order entry and invoicing in Microsoft Dynamics 365 F&O., • Ensure accuracy in pricing, product details, and documentation., • Coordinate with 3PLs and internal teams to track fulfilment and stock.Customer Communication- Handle onboarding forms and delivery templates for major accounts (e.g. Zalando, AboutYou)., • Respond to order-related queries and liaise with logistics and finance teams.Process Improvement- Support automation efforts by identifying repetitive tasks and suggesting improvements., • Maintain clean and accurate product and customer data. The Person: What You’ll BringMust-Haves- 3+ years in customer operations or sales support. • Proficiency in Microsoft Dynamics 365 F&O or similar ERP., • Strong Excel skills (vlookups, formatting templates)., • Excellent communication in English., • Experience working cross-functionally with sales, logistics, and finance., • Confidence managing a small team and owning daily operations.Nice-to-Haves- Experience with large retailers or marketplaces (e.g. Zalando, AboutYou)., • Familiarity with B2B logistics and 3PL coordination., • Exposure to tools like BarTender or document automation platforms.What Success Looks Like- Orders processed accurately and on time., • Customers receive correct documentation without follow-up., • Team operates with clarity, consistency, and professionalism., • Manual tasks are streamlined or automated over time.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. As a Customer Success Manager (CSM), you will be responsible for maintaining satisfaction and long-term success for a portfolio of high-value enterprise clients. You will help ensure retention, drive adoption, and unlock revenue growth by applying a consultative approach and leveraging strategic insights and customer data. • Manage a portfolio of high-value customers across EMEA, particularly in Italy and other European markets., • Build and maintain strategic relationships with executive and operational stakeholders., • Understand customers’ goals and business drivers; proactively offer solutions and strategies to meet their evolving needs., • Champion product adoption and utilization to support customer outcomes and learning impact., • Ensure strong renewal performance by proactively identifying and addressing renewal risks early in the customer lifecycle., • Collaborate closely with Sales to identify growth opportunities and drive pipeline development., • Serve as a customer advocate by sharing feedback with Product, Engineering, and other internal teams., • Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices., • Professional fluency in Italian and English; other European languages (e.g., Spanish, Dutch, German, French) are a plus., • Passion for education and technology, ideally with experience in EdTech or SaaS environments., • Strong stakeholder management and communication skills, including executive presence and the ability to influence at all levels., • A data-informed mindset with the ability to leverage tools like Salesforce, Gainsight, JIRA, and Tableau., • Empathy, curiosity, and a solutions-focused attitude., • Excellent interpersonal and eloquent writing skills., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Familiarity with higher education, vocational training, or corporate learning ecosystems., • Experience in Customer Success or account management in a SaaS company (ideally EdTech) with deep knowledge of SaaS products and services, • Experience with one or more of Instructure’s product offerings, • Customer Health Scores, • Renewal and Expansion Pipeline Attainment, • Executive Business Review (EBR) completion, • Customer Satisfaction (CSAT) and Engagemen, • We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:, • Competitive compensation and participation in Instructure’s equity program, • Flexible schedules and a remote-friendly culture, with hybrid or onsite work available in some regions for specific jobs., • Generous paid time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 26 to December 31, • Comprehensive wellness programs and mental health support, • Annual learning and development stipends to support your growth, • The technology and tools you need to do your best work—typically a Mac, with PC options available in some locations, • Motivosity employee recognition program, • A culture rooted in inclusivity, support, and meaningful connection£60,000 - £60,000 a yearSalary: Base + Commission This reflects our target hiring budget, with flexibility based on experience, skills, and market factorsWe’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be — and when we openly welcome those ideas, our environment is better and our business is stronger. At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. All Instructure employees are required to successfully pass a background check upon being hired.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. Spotted Zebra helps large enterprise customers adopt AI-enabled hiring in a way that is practical, responsible and defensible. As AI becomes more central to hiring, our customers need more than a great product. They need to understand how it works, how it is governed, how risk is managed, and how to secure internal approval to use the capabilities in our product from stakeholders across AI governance, legal, privacy, procurement, HR and the business. We are looking for an AI Governance & Legal Counsel to lead this work, reporting directly to our Co-founder & CCO. This is a blended, customer-facing role. Your predominant focus will be helping our enterprise customers navigate AI and data governance from pre-sales through implementation, with particular responsibility for helping them secure the internal approvals required to deploy Spotted Zebra successfully. Internally, you will help Spotted Zebra build and maintain the documentation, processes, regulatory understanding and product-governance requirements needed to support responsible enterprise AI adoption at scale. Alongside these core responsibilities, you will act as Spotted Zebra’s primary in-house legal counsel. You will review, draft and advise on agreements with customers and suppliers, help the business take pragmatic and commercially sound positions on contractual risk, and support other general legal matters as they arise. This is not a traditional back-office legal role. You will sit within the implementation team, reporting to our Co-founder & CCO, and spend the substantial majority of your time ensuring that AI and data governance does not become a blocker to successful customer deployment. You will work closely with the Implementation Manager, Occupational Psychology Solutions Consultant and Integration Solutions Consultant, as well as our Commercial, Product and Engineering teams. Our ambition is to reduce AI-governance sign-off from the three to four months it can often take today to closer to one to two months. This role will be central to making that possible. For someone excited by the growth of AI governance, this role offers an exceptional development opportunity. You will work at the intersection of AI, regulation, product, occupational psychology and enterprise implementation in one of AI’s most consequential and highly scrutinised applications: hiring and employment. Our ambition is to support you in becoming one of the world’s leading practitioners in applying AI responsibly and practically within high-risk HR contexts. You will own the AI and data governance workstream across customer implementations. Working alongside the Implementation Manager, OP Solutions Consultant and Integration Solutions Consultant, you will identify what each customer needs to achieve internal approval, coordinate the right Spotted Zebra inputs, and make sure the governance process moves forward with clarity and pace. You will support both pre-sales and post-sales. In pre-sales, you will help commercial teams answer customer questions around AI governance, human oversight, automated decision-making, fairness, explainability, bias, data protection and privacy and regulatory readiness. During implementation, you will take a more active role in helping the customer secure internal sign-off and prepare for deployment. A major part of the role will be creating, maintaining and tailoring customer-facing governance documentation. This may include AI governance packs, DPIA support materials, risk assessments, model and product documentation, human oversight explanations, bias-audit evidence, candidate notice wording, FAQs, due-diligence responses and materials that help our buyer present Spotted Zebra confidently to their internal stakeholders. You will also own important internal governance activity. You will help track relevant legislation and regulatory expectations across the regions in which we operate, maintain our jurisdiction-by-obligation matrix, support day-to-day data and privacy protection and automated decision-making governance, keep key documentation up to date, and communicate legal or governance changes that may affect the product, implementation process or customer commitments. You will coordinate external and internal assurance work, including independent bias audits, and maintain core AI governance artefacts, such as: DPIAs, risk assessments, provider documentation, technical files, model cards, risk registers and evidence required for AI management system maturity, including ISO/IEC 42001 readiness. You will also help translate governance requirements into product and process improvements. That could include requirements around consent capture, candidate notices, human review, retention, contestability, audit trails, reporting or customer configuration. You will not be expected to be the technical sign-off owner, but you will need to understand the governance requirement clearly enough to help Product and Engineering act on it. Over time, you will help turn this into a repeatable customer assurance function: building templates, playbooks, standard responses, implementation checklists and governance workflows that make each future customer approval faster and easier than the last. Alongside your primary AI-governance responsibilities, you will act as Spotted Zebra’s primary in-house legal counsel. You will review and, in some limited cases, negotiate customer and supplier agreements, advise the business on contractual risk and other day-to-day legal matters, and engage specialist external counsel where required. Your approach will be pragmatic and commercially minded, helping to protect the business without creating unnecessary barriers to growth. Success means customer governance questions are answered clearly, implementation delays are reduced, buyers feel supported in internal conversations, and Spotted Zebra has a stronger, more repeatable approach to AI governance across pre-sales, implementation and product development. It also means customer and supplier contracts are reviewed efficiently and pragmatically, with clear advice that protects the business without creating unnecessary barriers to growth. Within your first 6-12 months, we would expect you to have improved the quality and consistency of our customer-facing governance materials, helped multiple enterprise customers secure AI and data-governance approval, contributed to reducing approval timelines, created a more scalable internal process for future customer approvals, and established an effective approach to customer and supplier contract review. Requirements • Are a qualified lawyer in the UK or another relevant jurisdiction., • Enjoy working directly with enterprise customers and senior stakeholders., • Can explain legal, regulatory and governance topics clearly and practically., • Are comfortable dealing with AI governance committees, legal teams, privacy teams, procurement, business leaders and product/engineering teams., • Have experience reviewing and negotiating commercial technology or SaaS agreements., • Like writing clear, high-quality documentation., • Enjoy helping customers move through complex internal decision-making., • Can balance governance rigour with commercial pragmatism., • Enjoy creating repeatable processes, templates and playbooks., • Are interested in responsible AI, especially in high-stakes hiring and talent workflows., • Want to help build an important new function inside a fast-growing AI-native company., • Have experience working in a start-up or scaling technology company. Experience in one or more of the following would be valuable: • Supporting enterprise customers through AI-governance, legal, compliance or procurement approval., • Legal, compliance, privacy or data protection., • Enterprise SaaS due diligence or customer assurance., • HR technology, hiring, assessment or occupational psychology., • Regulated software implementation., • Customer-facing consulting or solutions roles., • Drafting policies, DPIAs, risk assessments, governance packs or customer-facing documentation., • Managing specialist external counsel. Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!