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Technical Account Manager ?? Wigan, Greater Manchester ?? Up to £50,000 + Bonus + Excellent Benefits ?? Full Time | Permanent Were recruiting for an experiencedTechnical Account Managerto join a leading fresh food manufacturing business supplying major UK retailers, restaurants, and foodservice brands. This is a fantastic opportunity for someone with a strong background infood manufacturing, technical ... ZIPC1_UKTJ

Accounts Manager for a market leading audit and advisory firm. Your new company This market leading audit and advisory firm, with a large regional presence across the North west is seeking to appoint a new Accounts Manager to their modern Bolton office. This is a newly created opportunity due to consistent growth within the firm's portfolio and presents an excellent opportunity for an ambitious individual to take their career to the next level and become part of a growing exciting firm.Your new roleAs an Accounts Manager will be responsible for managing a portfolio of clients, ensuring their financial and accounting needs are met with excellence. You will be the main point of contact for clients, building strong relationships while overseeing day-to-day accounting processes. You will act as the primary point of contact for your clients, providing advice and guidance on accounting, tax and financial matters. You will oversee the preparation of annual accounts, tax returns, and VAT returns for clients, ensuring accuracy and compliance. What you'll need to succeedIdeally, you will be ACA/ ACCA qualified or towards the latter end of your studies, but qualified by experience will be considered. The organisation is looking for an individual with excellent interpersonal skills with a strong commitment to providing professional excellence to help you to build strong client relationships, as well as good analytical review skills.What you'll get in return The firm will offer you a competitive salary that is reflective of your experience and qualifications, which includes a healthy holiday package of 23 days + bank holidays. Additionally, the package offers an array of schemes and internal benefits, focusing on flexibility and prioritising your worklife balance. # 4651861

A leading food manufacturing business within the chilled produce sector is seeking an experienced Technical Account Manager to join their Technical team supporting multiple UK sites. This is an excellent opportunity for a customer-focused technical professional with strong experience in chilled food manufacturing, food safety, and retailer relationship management. The Role Reporting to the Technical Director, the successful candidate will manage key customer technical accounts with responsibility for food safety, quality standards, complaint management, and technical improvement initiatives across the business. The position requires close collaboration with customers, operational teams, and regulatory bodies to ensure technical excellence and continuous improvement throughout the supply chain. Key Responsibilities • Build and maintain strong relationships with customer technical contacts, • Manage customer technical issues and ensure timely resolution, • Attend customer meetings, audits, and industry conferences, • Develop and deliver customer technical improvement plans, • Lead complaint investigations and corrective action processes, • Support customer, accreditation, and regulatory audits, • Collaborate cross-functionally to drive food safety and quality standards, • Act as the technical voice of the customer during projects and change initiatives, • Develop strong knowledge of site capabilities, processes, and operations Requirements • HACCP qualified with Internal Auditing certification, • Experience within a customer-facing technical role in the food industry, • Proven people management capability, • Strong organisational, communication, and stakeholder management skills, • Ability to make confident decisions in a fast-paced environment What We’re Looking For The ideal candidate will be: • A strong relationship builder, • Highly organised and proactive, • Passionate about food safety and quality, • Comfortable working across multiple stakeholders and sites, • Driven by continuous improvement and high standards

Full-Time, Permanent | Monday–Friday | £25.5k Base Salary (OTE £34k+) Ready to take the next step in your sales career while working from home? Benefit from a Monday–Friday working pattern, a realistic on-target earning potential of £34k+, and the opportunity to grow within a supportive, high-performing environment. Join Domestic & General, a trusted partner to leading global brands and the UK market leader in appliance protection, supporting more than 9 million customers nationwide. What’s on offer? • £25.5k basic salary plus £500–£700 monthly commission (top performers earning £33.5k+), • No weekends, supporting a healthy work–life balance., • Comprehensive training, ongoing sales coaching, and clear long-term career progression, • 33 days’ annual leave, including bank holidays., • Health and well-being benefits, discounted gym membership, and life assurance., • Employer-matched pension contributions., • Free annual Domestic & General protection plan., • All equipment supplied for remote working. Your role as a Remote Sales Executive: • Working hours: Monday–Thursday 10:30am–7:00pm, Friday 9:00am–5:30pm, • Location: Fully remote. Ideal for candidates seeking home-based sales, remote sales, or telesales roles. (Please note we are unable to consider applicants who live in London or within the M25.), • Make outbound sales calls, build strong customer rapport, and confidently present tailored appliance protection plans., • Consistently achieve results, targeting 7–10 successful sales per day, • Deliver excellent customer service while adhering to all compliance requirements. What we are looking for: At least 12 months’ experience in outbound telesales or door-to-door sales within the last three years. This experience is an essential minimum requirement A quiet and suitable home working environment for remote calling Resilience, self-motivation, strong communication skills, and a positive, driven attitude. Recruitment process: Initial conversation to discuss your experience Online assessment (approximately 30 minutes) Virtual interview (around 1 hour) Fast turnaround: feedback provided within 24 hours. Ready to move forward in your sales career? Apply today and start earning from home as a Remote Sales Executive with Domestic & General, where your performance is recognised and your potential is rewarded. Important information: Domestic & General operates a thorough referencing process, including criminal and financial checks. You will also be required to provide four years of checkable employment references.

Inbound Talent has been engaged exclusively to run the search for an Account Managers to join one of the leading, PE-backed IoT connectivity businesses in the UK. The company A global IoT connectivity business providing cellular connectivity, SIM/eSIM solutions, and device management technology across international markets. They've recently been acquired as part of a parent-company buy-out and are about to enter into a massive period of growth, after what has already been a massively successful past few years. The role This is a existing account management position, ideal for commercially driven sales professionals who can identify opportunities, cross and upsell. build pipeline, and close deals with organisations operating connected products or services. Key responsibilities • Generate and develop new business opportunities through farming and management of existing accounts, • Work closely with both internal and external stakeholders to manage sales process, • Manage the full sales cycle from prospecting to close, • Sell consultatively into senior decision-makers, • Build relationships across sectors such as IoT, telematics, EV charging, payments, security, asset tracking, and connected devices, • Work closely with technical and commercial teams to deliver the right solution for each customer Ideal background • At least 3+ years in B2B account management sales experience, • Experience in any of these industries - IoT, telecoms, managed services, connectivity, SaaS, or wider technology sales, • Strong prospecting and pipeline generation skills, • Confident selling complex or consultative solutions, • Ambitious, proactive, dynamic and target-driven mindset Why this opportunity? • Year 1 OTE up to £115k, with very realistic scope to overachieve, • Generous base salary, dependant on experience, • Genuinely remote role, with reasonable travel expectations, • Genuine progression potential into leadership and more senior sales positions, • Opportunity to work in a rapidly expanding business in a PE-backed environment, • You’ll be joining a business with global reach, strong technical capability, and a growing presence in one of the fastest-moving areas of technology.

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £25,000 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Czech & German OR Czech & Polish Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • Czech & German OR Czech & Polish Fluent, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • Monday to Friday; 08:00-16:15 Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. • We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission, • We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy, • We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale, • We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission, • We Live by Our Values - we role model our values 100% of the time, • We Expect High Performance - we set a high standard and we’re not satisfied with being average This role Our Customer Care Consultants are partners to our clients and are responsible for gathering information and ensuring their continued support and success after implementing our Employment Hero HR/Payroll product. In this role, you will be supporting our customers to ensure accuracy and correctness of HR/Payroll compliance and legislative conditions of employment for our clients. Addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. Your key focus areas will be • Supporting customers post go-live by resolving HR/Payroll-related queries with care, speed, and accuracy, • Driving confident HR/Payroll platform adoption and usage by offering proactive guidance and compliance expertise, • Contributing to ongoing product and process improvements using customer feedback and insights, • Reducing HR/Payroll support escalations by providing effective first-touch resolutions and knowledge-sharing This will include • You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration, • You will respond to HR/Payroll-related queries from internal support team members and external clients via email, phone and the Employment Hero platform, • Take on client and team HR/Payroll escalations for our customers, • Assist with requirements gathering to run post mortem's and run internal support team workshops, • Assist with troubleshooting and client queries; coordinate with internal teams for successful delivery, • You will work closely with your team of Support Consultants and lead the HR/Payroll platform adoption to meet each client's specific requests, • You will help to build and continually improve documentation, and embrace new & existing technologies to improve the way we provide service, both for our customers and for our internal team of Support Consultants, • You will be creative, aiming to simplify and improve processes to help team operations run more efficiently and increase client happiness. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: • A background in HR/Payroll or related field is important, • Experience working in SaaS and customer support is preferred, • Previous experience in setting up, implementing or administering HRIS/HCM systems, • A confident and engaging communicator who is comfortable building relationships with a variety of people, • Well-organized approach to your work. You can juggle multiple priorities and deadlines, • An attitude that always puts your customer's needs first, • The ability to identify issues or problems early on and work collaboratively with your team to remove roadblocks and fix problems, • Strong and polished verbal and written communication skills, • High level of emotional intelligence and maturity What we can offer At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means • You will work remotely, with the flexibility to own your time and impact, • You will access cutting-edge tools to amplify your work, knowledge and outputs, • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life, • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies, • You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Customer Service Resolution Specialist\n\nBolton (Hybrid Working Available)\n£27,000 – £29,000 + Attractive Bonus\nMonday – Friday\n\nThe Opportunity\n\nWe’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector.\n\nThis is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities.\n\nThe Role\n\nAs a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience.\n\nKey responsibilities include:\n\n Managing and triaging incoming customer queries and ensuring timely responses\n\n Handling returns processes and coordinating with internal teams\n\n Speaking directly with customers to resolve issues and de-escalate concerns\n\n Investigating complaints to identify root causes and prevent recurrence\n\n Logging and tracking cases accurately using internal systems\n\n Working to SLA targets and ensuring cases are resolved efficiently\n\n Acting as the main point of contact for customers throughout the resolution process\n\n Escalating complex or high-risk issues where necessary\n\nAbout You\n\nWe’re looking for someone who is confident, organised, and customer-focused, with a natural ability to solve problems.\n\nYou’ll ideally have:\n\n Strong experience in a customer service or complaints/resolutions role\n\n Excellent communication skills (both written and verbal)\n\n The ability to manage multiple cases and prioritise effectively\n\n Confidence dealing with challenging situations and finding solutions\n\n A proactive and detail-oriented approach\n\n Good IT skills (Microsoft Office and CRM systems)\n\nWhat’s in it for You?\n\n Competitive salary of £27,000 – £29,000\n\n Attractive bonus structure\n\n Monday to Friday working (no weekends)\n\n Hybrid working options\n\n Clear progression and career development opportunities\n\n Supportive and collaborative team environment

Sales Support Administrator. (BL7) £13.50 per hour\n\nAn opportunity has arisen to join a successful organisation within their Sales Support team. This is a mixture of customer services and administration, NO inbound or outbound sales calls are involved!\n\nIt is working 40.5 hours across 5 days per week. Tuesday and Wednesday 9am- 4pm, Thursday and Friday 7am - 5pm and Saturday 6am - 3pm. ( After a 6 month successful probation period, Saturdays can be worked from home ).\n\nOr, you can do half day on Tuesday, and then Thurs - Sat ( same hours as above) This would be 31 hours per week in total\n\nThe role will be split giving support to three different departments on different days as follows;\n\nTuesday ( half a day ) Duties will be supporting the Accounts team\n\n Processing invoices and payments (no previous Accounts experience needed - just need to be good with numbers )\n\nTuesday (1/2 day) and Wednesday, Duties will be supporting a team of 4 Loss Assessors;\n\n Liaising with customers to advise and update them on the progress of their case\n\n Scheduling appointments for Surveyors and other 3rd party appointments\n\n Updating client case notes\n\n Corresponding via telephone, email and letter\n\nThursday, Friday and Saturdays, Duties will be Admin support to the Sales team;\n\n Carrying out research on social media and other sources, tracking down potential leads to pass to the sales team to follow up\n\n Internal and external calls to the sales team and external parties – not sales calls\n\n Responding to emails\n\n * Creating letters / documents\n\nTo be successful, you will have excellent IT and communication skills and be a strong team player. Previous customer service and administration experience is essential.\n\nPlease forward your CV for immediate consideration, I look forward to hearing from you.\n\nPlease note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.\n\nFollow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more

I am pleased to be working with a market-leading, Bolton-based client who are looking to add to their well-established team.They are looking for an attentive and proactive Customer Service Advisor to join their operation on a full-time, permanent basis.This is an exciting opportunity for someone who

Processing and preparing daily order documentation for picking, dispatch and delivery • Managing incoming and outgoing emails to ensure timely and accurate communication • Maintaining accurate and organised records and documentation • Monitoring short-term order changes and communicating updat

Customer Service Coordinator > Leigh Area > Monday to Friday. We are currently recruiting for a Customer Service to join a busy and fast-paced logistics operation in the Leigh area. This role involves supporting customers while coordinating and booking deliveries, ensuring a smooth and efficie

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets.Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focuse

Digital Account Manager Independent Full Service Media Agency. The Digital Account Manager will work across both paid search and paid social managing paid advertising campaigns across google ads, meta, TikTok, Snapchat and Microsoft Ads using a collection of industry leading tech to drive high qual

A local organization in Bolton is seeking a Personal Advisor to support Looked After Children and Care Leavers, helping them transition into adulthood. Essential qualifications include NVQ Level 3 in Caring for Children and Young People.

Supporting Documents ↗ Personal Advisor leaving care support JD ↗ Privacy and Cookie Policy ↗ Top Tips ↗ Staff Benefits ↗ Our Values & Behaviours ↗ Documents for DBS * ↗ Documents for Right to Work Calculate your take home pay. Please ensure you personally complete your app

Campaign Management: Plan, implement, and manage marketing campaigns across digital platforms, ensuring they meet client objectives. Requirements * Proven work experience as an Account Manager or in a similar role in digital marketing (min.

Candidates should have experience in digital marketing, strong organisational skills, and creativity. A recruitment consultancy is seeking a Marketing Account Manager or Junior Account Manager in Bolton, England. The role requires building client relationships and managing marketing campaigns effect

Customer Service AdvisorPostulerlocations: WEMEA >.Leightime type: Temps Partielposted on: Publié aujourd'huitime left to apply: Date de fin : 28 mai 2026 (Il reste 6 jours pour postuler)job requisition id: R268054Cherchez-vous à faire une différence dans la vie d’un patient? Chez Am

MWI Animal Health recherche un(e) Customer Service Advisor à Leigh au Royaume-Uni pour rejoindre son équipe à temps partiel.

Gregory Walker Associates is seeking a Technical Account Manager in Wigan to manage key customer accounts with a focus on food safety and quality. Ideal candidates will have HACCP qualifications, experience in food manufacturing, and proven people management skills. This position offers a unique opp

Incredible opportunity for a dedicated, motivated and results driven Customer Service Manager. Proven experience in customer service management, preferably within a manufacturing environment. Take on a role which is considered a crucial position for the business, managing a team who provide support

We have seen considerable growth as an organisation and so we are looking to grow our Customer Service departments.

Excellent customer service skills. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. As a Lidl Customer Assistant, no two shifts are the same.

Our ideal candidate will be an experienced customer service professional who will:. Responsible To Head of Commercial and Customer Experience. Responsible for Deputy Customer Experience Managers, Event Leaders, Access Assistants, Volunteers.

Barker Ross is seeking a skilled Telescopic Forklift Driver for a construction site in Bolton.Candidates should have over 3 years of experience, hold a valid CPCS or NPORS license, and possess a CSCS card.This full-time position offers ongoing work in a dynamic environment.Responsibilities include s

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.For us at Trane Technologies, and through our businesses including Trane® and Thermo King, susta

Delivering the adventure, ensuring an amazing customer experience.

RUTRONIK Electronics Worldwide in Bolton, United Kingdom is seeking a Customer Service representative to manage day-to-day operations and serve as the main point of contact for customers.

Imperial Recruitment Group is seeking an Account Manager for a leading waste management company in Belmont, UK. This position is excellent for ambitious individuals looking to contribute to sustainability in waste management.

Internal Applicants Only The role of Senior Call Handler supports the Integrated Contact Centre (ICC) by conducting quality assurance audits on NHS 111, 999, and dual-trained call handlers using NHS Pathways. The post holder works closely with management and training teams to improve call quality an

Incredible opportunity for a dedicated, motivated and results driven Customer Service Manager. One of the largest manufacturers of packaging & paper products, and they are looking for an ambitious, driven, self-motivated and highly effective Customer Service Manager to join their dynamic & successfu

Full‑time Customer Service Advisor – Wigan – Working 5 days over 7, between 8 am and 8 pm. If you’re driven by a passion for customer service and want to work for a company that truly values its people –. Be part of a team that takes pride in offering first‑class customer service.

If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you!. Our Customer Service Advisor opportunity is offered on a full time, permanent basis working 35 hours per week; Monday – Friday 9am – 5pm. As our Custome

Agreatstarting salary of£26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.Market leading paid carer’s leave, up to 2 weeks off for care

As a Customer Service Host, your role is pivotal in creating an unforgettable experience for our customers, you’ll be the welcoming face of our gaming floor. A positive attitude, great customer service and social skills. A willingness to be a team player, ensuring high customer service standards a

Sunbelt Rentals is seeking a Service Centre Manager in Standish, UK.

Full training is provided for those starting in customer service, and experience in financial services is a plus. FNZ is seeking a Customer Service Representative for its Bolton contact centre. The role involves assisting customers with their financial products through calls and chat while deliverin

BMS Performance Ltd in Wigan is looking for a Customer Service Manager to lead a team supporting customers and sales. Ideal candidates will have experience in customer service management within a manufacturing setting, strong leadership skills, and proficiency in sales software.

Internal Applicants Only The role of Senior Call Handler supports the Integrated Contact Centre (ICC) by conducting quality assurance audits on NHS 111, 999, and dual-trained call handlers using NHS Pathways. Senior Call Handler | North West Ambulance Service NHS Trust. The post holder works closely

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Previous experience as a mystery shopper is a plus but not required. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you

Part Time Customer Service Advisor Monday – Friday – 9AM-3PM £18,975 Wigan Permanent The Role You will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company. Ensure delivery of exceptional customer experience at all times and first-time resolution whenever possible Be a source of support for all customers and strive to deliver solutions to customer issues Answer calls and emails promptly and in a professional and courteous manner at all times. Follow the department escalation process for the escalation of calls and emails. Work to Key Performance Indicators set to ensure personal, team and department targets are met Complete paperwork relating to all communications promptly and accurately The Candidate Minimum 1 years’ experience in telephony or customer service experience Outstanding telephone manner. Well-developed written communication skills Excellent interpersonal skills Ability to remain calm under pressure Ability to work as part of a team and on own initiative. Attention to detail and accuracy. Excellent administration skills Knowledge of word and excel, email and general computer systems PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Foodh Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you

Customer Service Advisor Monday – Friday - 8am – 5pm £26,437 Wigan Permanent The Role You will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company. Ensure delivery of exceptional customer experience at all times and first-time resolution whenever possible Be a source of support for all customers and strive to deliver solutions to customer issues Answer calls and emails promptly and in a professional and courteous manner at all times. Follow the department escalation process for the escalation of calls and emails. Work to Key Performance Indicators set to ensure personal, team and department targets are met Complete paperwork relating to all communications promptly and accurately The Candidate Minimum 1 years’ experience in telephony or customer service experience Outstanding telephone manner. Well-developed written communication skills Excellent interpersonal skills Ability to remain calm under pressure Ability to work as part of a team and on own initiative. Attention to detail and accuracy. Excellent administration skills Knowledge of word and excel, email and general computer systems PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Foodh Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Customer Order Processor. Bolton £27,500 p/a + free parking, 1 day per week WFH An established and major wholesaler - a market leader in their field, are looking for a dynamic and customer focussed individual to join their modern town centre based offices. Duties will include; • Processing a large volume of customer orders from initial input through to shipment - and everything in between!, • Liaising with supply chain to ensure that stock is available and arrange delivery dates, • Dealing with customer queries, • Chasing late payments, • Raising additional charges, • Logging quality issues To be successful, you will have previous customer service experience (ideally order processing ), excellent communication skills - both written and verbal, along with good IT skills and have the ability to pick up new skills and systems quickly, If this sounds like the perfect job for you, please apply

Customer Service Advisor / Fleet Advisor Bolton, 4 on and 4 off, (12 midday to 12 midnight £30-31.5k, own transport required to get to site Are you a proactive problem-solver with a passion for the automotive industry? Do you thrive in a fast-paced environment where customer satisfaction is the top priority? We are looking for an experienced Customer Service Advisor / Fleet / Service Advisor to join a growing team in Bolton. Acting as the vital link between customers, suppliers, and internal teams, you will play a key role in keeping our customers on the move and maintaining our reputation for excellence. The Role As a Customer Service Advisor / Fleet Service Advisor, you aren't just answering phones—you are managing logistics, making decisions, and ensuring that the customers are kept in the loop and enquiries are handled from start to finish. What You'll Be Doing: Frontline Excellence: Handling inbound calls and delivering world-class service to meet customer requirements. Incident Management: Coordinating the movement of broken-down vehicles and organising replacement "spares" to minimise downtime. Supplier Coordination: Building strong relationships with suppliers to ensure repairs are completed on time and within cost parameters. Expert Decision Making: Making fast, accurate calls on vehicle placement and warranty issues. Record Keeping: Maintaining meticulous notes on our systems (IFS/Kerridge/R2C)/1link to ensure customers are kept informed at every stage of their repair journey. What We're Looking For: Experience: You have a background in customer service, ideally within a service centre or the automotive industry. Technical Savvy: You are comfortable with technology; experience with Kerridge or R2C is a major plus. Knowledge of vehicle parts is also an advantage. Communication: You can communicate clearly and professionally, whether over the phone or in writing. Drive: You are highly self-motivated, detail-oriented, and confident enough to make independent decisions under pressure You will be working on 4 x 12 hour shifts over an 8 day period, which will include weekends, 12 midday to 12 midnight. Qualifications: GCSE level or equivalent (Essential). Customer Service qualification (Desirable). Why Join Us? This is a fantastic opportunity to build a career in a dynamic business unit where your work has a direct impact on our success. We value work ethic, flexibility, and a proactive "can-do" attitude

Technical Account Manager Wigan, Greater Manchester Up to £50,000 + Bonus + Excellent Benefits Full Time | Permanent We’re recruiting for an experienced Technical Account Manager to join a leading fresh food manufacturing business supplying major UK retailers, restaurants, and foodservice brands. This is a fantastic opportunity for someone with a strong background in food manufacturing, technical compliance, and customer management to take ownership of key customer relationships and drive continuous improvement across quality, food safety, and technical performance. The Role • Act as the main technical contact for key customers, • Build strong customer relationships and manage technical expectations, • Lead customer meetings, audits, and site visits, • Drive improvement plans around complaints, microbiology, and site standards, • Support and develop the Technical Compliance Officer, • Work closely with internal teams, suppliers, and growers About You • Minimum 5 years’ experience within chilled food manufacturing, • Background in QA or Technical roles within food production, • Customer-facing technical experience within the food industry, • HACCP qualified with internal auditing experience, • Strong communication, leadership, and problem-solving skills What’s On Offer • Salary up to £50,000, • Annual bonus scheme, • 33 days holiday, • Life assurance, • Health & wellbeing support including remote GP access, • Funded training & development opportunities, • Employee discounts and recognition schemes If you’re looking for your next challenge within a fast-paced food manufacturing environment, we’d love to hear from you