Customer support engineer jobs in MitchamCreate job alerts

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

B1 OR B2 Licensed Engineer (Licensed B1, B2 and/or C) £Competitive Salary + Excellent Benefits - Salary based on experience London Biggin Hill Airport, UK Permanent | On-site We are partnering with a leading business aviation service centre at London Biggin Hill Airport, seeking experienced Aircraft Maintenance Technicians (B1, B2 and/or C) to join their growing team. This world-class facility is part of a network of premium service centres servicing international business aircraft clients. If you are a skilled aircraft technician looking to advance your career in a challenging, collaborative, and innovative aviation environment, this is an exceptional opportunity. Role Overview As an Aircraft Maintenance Engineer you will carry out base maintenance, troubleshooting, inspection, and repair of customer aircraft. You will ensure all work is compliant with aviation regulations and maintenance standards, while also supporting and mentoring junior team members. Key Responsibilities: • Troubleshoot, repair, inspect, and perform maintenance on customer aircraft., • Document all work performed accurately, in line with manuals and regulatory requirements., • Supervise mechanics when carrying out maintenance tasks., • Release maintenance tasks performed by yourself or under supervision., • Sign off base maintenance tasks to support certifying staff (Category C) where applicable., • Perform complete engine runs as required., • Execute complex repairs on aircraft systems., • Perform maintenance at off-site locations when needed., • Provide accurate time estimates and assist in coordinating work plans., • Ensure adherence to housekeeping, safety, and shift handover protocols. Candidate Requirements Licences & Ratings: • UK CAA & EASA Part 66 Aircraft Technician License: B1 and/or B2 and/or C, • Up-to-date knowledge of Part-M, Part-145, and Part-66 regulations., • At least 6 months of relevant aircraft or component maintenance experience within any consecutive 2-year period., • Knowledge and practical application of human factors, human performance, and limitations., • Awareness of EWIS and CDCCL procedures where relevant., • Experience with interpreting engineering drawings and technical documentation., • Ability to use standard and specialised tools, as well as ground support equipment., • Computer proficiency for maintenance tracking and reporting., • Experience training and coaching other technicians., • Engine run qualification., • Part-147 approved type training on the relevant aircraft., • Experience working on multiple aircraft types per license subcategory. Level Development Developing Level – B1/B2 Base Maintenance Technician: • Ability to supervise mechanics and support staff., • Release base maintenance tasks performed under supervision., • Manage work crews efficiently, ensuring tasks are completed according to maintenance procedures., • Sign off Category C tasks and release aircraft for service., • Prioritize projects, assign daily work, and monitor scheduled man-hours., • Ensure all maintenance work is airworthy, accurately recorded, and that deferrals are properly reported., • Developing Level: Additional civil maintenance work experience, typically some corporate experience, and Part-147 approved type training., • Career Level: Minimum 5 years’ experience as B1/B2 certifier or base maintenance support, full proficiency in Cat B1/B2, and Part-147 familiarisation training for Cat C tasks. Benefits & Perks • Annual Bonus: 4% of base salary, • Type Premium: £3,000 per type, • C Licence Premium: £1,000 per type, • Relocation Allowance: up to £7,000 (depending on location), • 24 Days Annual Leave, • Pension: Employer contribution up to 8%, • Private Healthcare: Employee + 4 dependents, • Cash Plan: Reimbursement for dental, eyecare, physiotherapy, • EV/Hybrid Car Scheme, • Gym & Tech Schemes, • Ongoing Type Training Opportunities This business aviation service provider is an equal opportunity employer and values diversity and inclusion. All qualified applicants will be considered without regard to race, colour, religion, gender, age, national origin, disability, or veteran status. Interested? Submit your CV to Max Carr at DCS Engineering via the link provided. Max Carr is a trusted recruitment partner for the Engineering, Aviation, and High-Technology sectors, providing exceptional permanent, contract, and interim recruitment services.

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. Are you an experienced Control Systems Engineer, with PLC and SCADA experience, eager to work in a highly regulated defence environment? We are seeking skilled engineers to join our team. This position offers the unique opportunity to design, develop, and maintain cutting-edge PLC and HCI solutions for our naval platform management systems, deployed on the UK submarine fleet. You will play a critical role in both the development of the product and the continued support in regard to in-service and through life operational capability, supporting mission-critical naval operations. This role is ideal for engineers familiar with Siemens PLCs and large infrastructure SCADA solutions, with a specific focus on functional safety and product security. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Capture, interpret and develop customer requirements, • Produce technical documentation in accordance with company/customer procedures, • Specify, design and test solutions for PLC control systems, • Manage data communications with third party equipment, • Develop PLC software from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code, • Validate software designs through analysis and test, • Support the preparation of contract changes and proposals, • Be aware of and comply with company standards of conduct and all relevant statutory requirements, • Provide input to project meetings and team briefings, • Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Design and integration of large-scale PLC Control Systems based on Siemens S7-300/400 (Step 7 Professional Classic)., • Experience of Fault Tolerant, High Availability and Safety Integrated PLC Solutions, • Experience of Industrial Communication protocols and networking standards such as; Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP and ASCII, • Production of technical documentation, • SCADA/PLC interfacing and driver configuration, • Software development lifecycles, processes and procedures, • 5+ years in a PLC engineering environment, • Understanding of testing and commissioning, • Degree, HNC, HND or equivalent in Electrical/Electronic engineering or a related discipline e.g. C&I engineering, Systems engineering, • Experience within Defence, Maritime (Ship’s machinery and control systems), Aerospace, or a similarly regulated industrial sector (e.g. Oil & Gas, Pharma or PetroChem) Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of ICS products, playing a critical role in ensuring the security, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector, especially in areas like vulnerability management, asset management, safety and cybersecurity for industrial systems., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? If you are a seasoned PLC Control Systems Engineer, looking to take on the challenges of working in a regulated defence environment and are excited by the prospect of delivering industrial control system solutions to a unique and exciting platform, whilst adhering to best practice regarding cybersecurity, functional safety and product development, we want to hear from you! Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Opportunity Copello is partnering with a Defence client to recruit a Principal Control Systems Engineer to join their team. In this role, you will use your expertise in PLC and SCADA systems to design, develop, and support advanced control and HCI solutions for naval platform management systems. This is your chance to work on high integrity systems in a secure, highly regulated defence environment, contributing directly to operational capability and national security. What you’ll do: • Capture and interpret customer requirements, • Design, code, and test PLC control systems, • Manage data communications with third party equipment, • Develop software from design documents (Block Diagrams, Flow Charts, Pseudo Code), • Produce technical documentation, • Validate and test software designs, • Support project meetings, proposals, and change control What we’re looking for: • 5+ years’ PLC engineering experience, • Expertise in Fault Tolerant, High Availability, and Safety Integrated PLCs, • Strong knowledge of Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP, ASCII, • Experience with SCADA/PLC interfacing and driver configuration, • Understanding of software lifecycles, testing, and commissioning, • Degree/HNC/HND in Electrical, Electronic, C&I, or Systems Engineering, • Experience in Defence, Maritime, Aerospace, or similar regulated industries

The Programme Quality Engineer is responsible for providing Mission Assurance support across assigned bids and defence programmes, ensuring that hardware and electrical elements of complex system development meet technical and process compliance standards. This role oversees, inspects, and approves system deliverables, with the authority to withhold release until all required standards are satisfied. Responsibilities: • Conduct Mission Assurance and Quality Assurance activities across bids and programme execution in line with company procedures., • Provide independent oversight to ensure compliance with external standards, internal policies, and contractual requirements., • Participate in Gate Reviews and support teams in achieving mission success., • Collaborate with project and Supply Chain teams to assure supplier quality, including onboarding, performance monitoring, and quarterly assessments of critical suppliers., • Oversee flow-down of MA/QA requirements to suppliers and manage sub-contract activities., • Contribute to Risk and Opportunity Management across bids, projects, and programmes., • Develop and maintain programme-specific processes and documentation., • Produce MA/QA reports, escalating key issues or risks, and ensure customer deliverables meet required standards., • Liaise with customers, suppliers, and third parties on all aspects of Mission and Quality Assurance, including presenting MA/QA metrics to Programme Managers and senior Quality leadership. Essential Experience • Quality Assurance experience in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Experience • Strong knowledge of APQP/PPAP methodologies, preferably to AS9145 standards., • IPC 610/620 certified for electrical inspection., • Experienced in developing and interpreting Quality Management Plans (QMPs) in accordance with AQAP standards, including 2105 (Quality Plans), 2110 (Design, Development and Production), and 2210 (Software Quality Assurance)., • Solid understanding of Defence engineering standards and safety practices, including Def Stan 05-57 and IEC 61508., • Good understanding of systems engineering principles and methodologies., • Comprehensive knowledge of ISO 9001, AS9100, and ISO 27001 standards; familiarity with ISO 44001 and ISO 20000-1 is advantageous. Competency/Skill requirements • Highly self-motivated, capable of working independently or collaboratively within cross-functional teams., • Strong interpersonal communicator, able to build effective relationships and engage confidently with diverse stakeholders and customers., • Technically proficient, with experience using MS Office Suite, JIRA, Atlassian tools, and ERP systems such as SAP.

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: Salary: £39,500.00 - £53,000.00 This is more than just a job; it’s a mission. As a Senior ILS Engineer within the ILS/Obsolescence team you will provide support and guidance to meet the businesses ILS contracted requirements for Key UK Defence Programmes, and further the development of the Integrated Logistics Support Discipline. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: Support ILS Activities including • Carry out analysis to assess the impact of change to system support solution, • Supporting Failure Modes Effects and Criticality Analysis (FMECA), • Level Of Repair Analysis (LORA), • Life Cycle Costing Analysis (LCCA), • Packaging, Handling Storage and Transportation (PHS&T), • Training, • Disposal issues, detailing hazardous materials/substances or security aspects that impact disposal ILS/Obsolescence Responsibilities • Produce ILS Management Plans to align with business ILS Strategy and compliance with DEF STAN 00-600;, • Carry out Proactive & Reactive Obsolescence activities across multiple Engineering Systems;, • Support Obsolescence activities through contract and Systems life, including identifying Resolution Options IAW BS EN-IEC-62402-2019;, • Identify Spares holdings of items and be cognisant of MoD Spares Policy and NATO Codification activities;, • Support ARM Reporting including Reliability Block Diagrams to determine system redundancies and critical items;, • Support Customers Maintenance Policy, including interpreting UMMS Maintenance Schedules and Operator and Maintainer Manuals, and attending Reliability Cantered Maintenance (RCM) meetings where mandated;, • Support Bid activities by challenging Customer Requirements Documentation and write Basis of Estimates for Deliverables and Level of effort;, • Ensure project compliance to ILS Requirements & Demonstrate the value of ILS engineering to all stakeholders and drive the importance of proactive ILS management techniques;, • To Understand the Engineering Lifecycle, and the difference between contract life, and system life. Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Proven experience in delivering and communicating ILS within the UK Defence industry, with an Engineering Degree or equivalent relevant experience in Support Engineering with a HNC Level 4 Qualification or equivalent., • Knowledge and application of relevant international standards, • Knowledge and application of relevant of UK Defence Standards, • Knowledge and experience of ILS application within UK Defence Maritime Surface and Sub-Surface platforms, • Knowledge and experience of ILS application relating to Control Systems and Software Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Are you a Senior Refrigeration Engineer, looking for your next step into a Managing Engineer role? Or are you already a Managing Engineer within Refrigeration looking to join a strong and stable company within the Supermarket FM area? If so we have an opportunity for you. You will reside within the London & surrounding areas and have proven supermarket refrigeration experience. and with the ability to travel across the London Region. At a Glance: • Salary: £55,988 per annum, • Up to 4% discretionary bonus scheme, subject to achievement of targets, • Overtime paid at time and a half What You Will Be Doing • Supervise the team, being their daily point of contact, provide management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service, • Provide technical support and training to your team of Refrigeration Engineers, • Control staffing on a day to day basis including management of an “on-call” rota, • Assist Area Support Manager with relevant HR processes including: completion of return to work forms; handling and reporting disciplinary incidents, holding performance review meetings and managing performance on a day to day basis for under-performing colleagues, scheduling holiday and absence cover, investigate, record and escalate any accidents or nears misses as directed by the Health & Safety Policy, • Provide technical support as required, e.g. advice regarding major operational issues and provide assistance for major incidents, • Assist the team in delivering high quality PPM work, • Work with Area Support Manager to deal with and make safe all Health & Safety related issues in own area and that of engineers, report and escalate as necessary, including any matters relating to PPE, • Assist Area Support Manager with effective budgetary management of parts and material usage, reporting overspend and variances to budget, • Attend client and manager meetings on behalf of the business within your region You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people focused environment. What We Are Looking For • Full UK driving license is essential, • City & Guilds qualified in Refrigeration (or equivalent), including F-Gas, • 18th Edition (desirable but not essential), • Minimum 5 years post qualification experience, working on a mobile basis in chosen field, • Demonstrable management/supervisory experience (desirable), • Must have experience in an FM environment and have Refrigeration Engineering experience within Supermarkets., • Excellent communication skills, ability to influence and use diplomacy with clients and colleagues, • Ability to supervise engineers in a pressurised environment dealing with store teams and members of the public, • Capable of prioritising a complex and demanding workload OTHER FACTORS As our clients predominantly operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect customer service levels and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy). Further Benefits: • Group personal pension scheme of matched contributions between 5% and 6%, • 25 Days Annual Leave + Bank Holidays, • Life Assurance, • Access to state-of-the-art training academy, • Funded Training Sponsorship Scheme, • Refer a Friend reward scheme, • Health Cash Plan, • Up to 10% off B&Q / Trade Point, • 20% off Nuffield Fitness and Wellbeing Centre At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability. Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Salary £47,400 - £71,000 Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. The primary purpose of the Programme Quality Engineer is to deliver Mission Assurance support across assigned bids and projects/programmes, monitoring progress of Hardware and Electrical aspects of complex system development for technical and process compliance with a focus on oversight, inspection and acceptance of system deliverables. This role has the authority to prevent the release of deliverables until accepted standards are achieved. Responsibilities: • Conduct MA/QA activities during business acquisition and programme execution in accordance with company processes and procedures., • Provide independent oversight into assigned bids/Programme to ensure compliance with all required external standards, internal and contractual requirements., • Participate in bid and programme Gate Reviews to assist the teams in achieving mission success, • Work with project teams and Supply Chain staff to assure Supplier Quality, including supplier on-boarding activities and ongoing supplier performance management, and ensuring projects complete quarterly assessments of critical suppliers., • Assist with the flow down of MA/QA requirements to suppliers., • Support Risk and Opportunity Management activities on bids, projects and Programmes., • Support sub-contract management activities during Programme execution., • Develop and document any programme-specific processes required., • Provide MA/QA reports as required, escalating significant issues or risks., • Ensure customer deliverables are of acceptable quality and meet all required standards and contractual requirements., • Liaise with customers and other third parties including suppliers regarding all aspects of Mission and Quality Assurance for assigned projects., • Collect, interpret and present MA/QA metrics to the Programme Manager, NSS Mission Assurance Manager and the Head of Quality., • Follow up audits to validate the resolution of non-conformities and findings raised., • Attend technical direction department meetings as required. Person Specification, Essential Qualifications/Experience • Quality Assurance experience, ideally in a systems engineering environment., • Experience of UK MOD assurance requirements and working practices., • Track record of delivering to identified Quality Assurance requirements., • Experience of quality improvement, including lessons learnt & root cause analysis., • Experience of risk identification, reporting and management, • Some UK travel is required, so a valid UK driving license is required. Preferred Qualifications/Experience/Knowledge • Strong knowledge of APQP/PPAP Methodology, preferably AS9145., • IPC 610/620 Certification for electrical inspection., • Working experience with creating and interpreting Quality Management Plan (QMP) flow-down from AQAP Standards:, • 2105 (NATO Requirements for Quality Plans)., • 2110 (NATO Quality Assurance Requirements for Design, Development and Production)., • 2210 (NATO Supplementary Software Quality Assurance Requirements)., • Sound working knowledge of Defence engineering standards and working practices Def Stan 05-57, IEC 61508., • A good understanding of systems engineering principles and methodologies., • Sound knowledge of ISO 9001, AS9100 and ISO 27001., • ISO 44001 and ISO 20000-1 knowledge would be welcome. Competency/Skill requirements • Self-motivated and able to work both autonomously and as part of a wider team., • Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders and customers., • Fluent in written and spoken English., • Strong ___and problem-solving skills., • Proficient IT skills, specifically in MS Office tools and JIRA, Atlassian Tools, ERP Systems such as SAP., • Flexible, dynamic and responsive attitude, proficient at multi-tasking, working under pressure and to tight deadlines. Security clearance: Due to the nature of our programme restrictions, you must be a sole British National. You must be able to gain and maintain relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Benefits: We can offer you a range of flexible and hybrid options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. Why join us? • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

About The Role: HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Sutton Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £51,400. Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate: What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Mechanical Engineer Surveyor Lifting Equipment – Engineer Surveyor – Cranes and Lifting Equipment – South London - Total Package Circa £62K containing £48,000-£52,000 basic + Company car or Car allowance, private health, double matching pension and overtime to increase this further. Are you an engineer with experience of maintaining, servicing or inspecting any type of lifting equipment or cranes? Are you interested in a career with a huge test, inspection and certification company with over a hundred years of history? You will be rewarded with an extensive benefits package and have over £55,000 training invested in you within the first 12 months. In addition, you will receive a basic of £48,000-£52,000 with a great contributory pension, yearly bonus and company car or car allowance The Company Services A SAFED and UKAS accredited world leading professional services company who support businesses with quality & compliance and carry out high quality inspections ensuring lifting equipment is compliant with current regulatory and statutory requirements. Sectors Aerospace, Manufacturing, Forces, Commercial, Automotive, Marine, Utilities, Industrial, Nuclear Locations South London Engineer Surveyor Package: Getting you to work Company Car or Car Allowance Advancing your career Step up from the tools into a professional engineering environment Minimum £55,000 training investment in you for the first 12 months Up to 12-16 weeks modular training programme with a blend of classroom and practical learning Support with professional membership including renewal fees paid Career Ladder with 8 different career options Securing your future Employer double matching pension contributions up to 8% Guaranteed annual review Work life balance 33 days holiday including statutory holidays the ability to buy and sell extra days 40 hours flexible working week which allows homelife balance Vast opportunities for overtime which is not mandatory Home based role Centralised diary management team assist in booking your appointments Engineer Surveyor Main Accountabilities: Inspection and certification of cranes and lifting equipment (Gantry Crane, Crawler Cranes, Scissor lift, MEWPs Excavators, FLT's) Working to LOLER and PUWER regulations Managing diary and clients with patch Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Ideally Level 4 qualification in eg HNC and above (Mechanical based subject), can accept level 3 Mechanical biased qualification with strong hands on maintenance experience Hands on experience of fixing, inspecting, maintaining, repairing or servicing any lifting equipment or cranes UK Driving licence Customer facing skills Cranes Engineer Surveyor – Engineer Surveyor – Cranes and Lifting Equipment – South London - £48,000-£52,000 basic + Company car or £5000 Car allowance, private health, double matching pension TPBN1_UKTJ

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country, following British Gas. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. You'll be part of a fun, friendly, and inclusive work environment where everyone's contribution is valued. Employees are encouraged to recognise and celebrate success. The company fosters an open and engaged culture, giving everyone a voice and the chance to make a meaningful impact on both the business and customers' lives. The Role: The role involves working in private residential properties to identify and diagnose faults in central heating systems, followed by carrying out necessary boiler repairs. The ideal engineer will have strong experience in boiler breakdowns, with excellent diagnostic and fault-finding skills, and a high first-time fix rate. A solid understanding of basic electrical systems is essential, along with confidence in using a multi-meter to identify boiler faults. The Package: Basic salary: £51,400 + a £3,000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days' holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you'll be recognised and rewarded Clear progression opportunities About You: CCN1, CENWAT1, HTR1 & CKR1 Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can apply directly below or send your CV to or call me on for a full job description. INDENE Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

Duties and Responsibilities of the Field Service Engineer - Marine (OEM Specialist) • Provide service, maintenance, and overhaul support for marine propulsion systems across the UK and abroad • Perform fault diagnostics, repairs, and performance assessments at customer sites and shipyards • Co

Mobile Hydraulic Hose Engineer (Experienced or Trainee) | Croydon | Full Time, 45 hours per week | £28,557 – £40,000 per annum (depending on experience) overtime Looking for a career thats challenging, hands-on, and truly rewarding? Our client is a one-stop shop for every aspect of hydraulic and pneumatic machinery — from routine maintenance to 24/7 emergency call-outs.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Their dedicated team works across all forms of plant, vehicles and machinery, offering expert service and support to keep your downtime to a minimum.They are now seeking a Mobile Hydraulic Hose Engineer to join their team — and are open to applications from both experienced hose fitters and trainees who are eager to learn.Are you the right person for the job? Youll be someone with a hands-on attitude, good communication skills, and a willingness to learn a technical trade.To succeed, youll need: A valid drivers license (held for a minimum of 2 years) with a clean record The ability to manage your time effectively A customer-focused and safety-conscious mindset If you already have experience in hydraulic hose fitting, thats great — you can hit the ground running.If not, full training will be provided for the right person who shows strong practical ability and enthusiasm to learn.What will your role look like? Once fully trained, youll: Respond to customer service calls to repair or replace damaged hydraulic hoses and fittings on-site Diagnose hydraulic faults and fabricate new hose assemblies using the correct tools and techniques Conduct pressure testing and ensure all repairs meet performance and safety standards Operate and maintain a fully equipped mobile hose service vehicle Keep accurate service records and manage stock in your vehicle Build lasting customer relationships through professional, reliable service Every day will be different — youll be out on the road, helping keep customers machinery running smoothly.What can you expect in return? Competitive salary (dependent on experience) For trainees, starting wage will be at the national minimum wage, with increases as your skills and experience develop Fully equipped service vehicle and tools provided Paid overtime and call-out opportunities Full training and industry-recognised certification Ongoing development and support from an experienced, friendly team Whats next? Its easy! Click “APPLY” now! We cant wait to hear from you! Your data will be handled in line with GDPRd02fcfcb-6df4-40ee-95cf-3eb059ce3173

Fuel your future with AO – earn up to £2,000 in performance bonuses! Imagine achieving the perfect balance between work and life with a shift pattern that works for you.Is this the role you are looking for If so read on for more details, and make sure to apply today.Join our team as a Gas Engineer and enjoy the freedom of maintaining your own Gas Safe card while earning a dependable income you can count on.We set you up for success with a fully loaded toolkit worth up to £3,000 — giving you everything you need to tackle any task with total confidence.No need to stress about buying expensive gear — weve got you covered! Salary: £38,767.75- £40,767.75 per annum Hours: 40 hours per week Shift Pattern: 4 on 4 off shift pattern Start/Finish time: 6:00am – 6:00pm Heres What You Can Expect To Be Doing As Our Gas Installations Engineer: As a Gas Engineer at AO, youll work alongside one of our drivers, visiting customers homes to install gas appliances and electrical products.Our mission is simple: to make our customers lives easier.Thats why youll play a key role in ensuring everything is set up safely and efficiently.Your focus will be on providing outstanding customer service—no need to worry about repairs.Youll install the products with care and show customers how to get the most out of their new appliances.At AO, youll have the opportunity to positively impact lives while being part of a friendly, collaborative team thats always ready to support each other.A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points.CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience in electrical appliance installation is ideal, but well provide training to make you electrically competent.Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.To see all our benefits and perks, visit our AO Benefits page Click ‘Apply now to join our family and find out more about the Gas Installations Engineer role.d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Field Service Engineer Location: Sutton Full-time, Permanent Salary : £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE) Working Hours: 40Are you the right applicant for this opportunity Find out by reading through the role overview below.- 48 hours per week Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays.Must be able to work Saturdays (one on, one off) Holidays: 29 days annual leave increasing to 31 days after 1 years service We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer! DRIVERS LICENSE REQUIRED Verisure is the leading European provider of professionally monitored security systems with 24/7 response services.We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America.O ur mission is to provide our customers peace of mind by protecting what matters most to them.With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.Responsibilities: Provide in-depth examination of our customers property.Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.Installation and technical support provided to Verisure security systems with a focus first time fix solutions.Deliver a detailed, informed walkthrough of the Verisure Alarm system.Trouble shooting any issues and repeat false alarms that may arise.Responsible for managing stock materials and company vehicle maintenance in line with schedules.Committed to providing outstanding expertise and customer service.Requirements: Strong English communication skills and a good team player Ability to make effective and timely resolutions Ability to use hand tools and competent with the usage of step ladders A proactive and enthusiastic approach to work on maintenance A clean manual driving licence A passion for technology Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Company van provided with optional personal use Fuel card provided for business miles only Company smartphone Birthday off Uncapped commission scheme based on productivity Employee alarm discount programme Employee referral cash bonus scheme Gym Flex Pension plan Private Health Care plan Career progression with excellent growth opportunities.PerkBox- discounts at local restaurants, attractions, and retail outlets.Verisure Career Opportunities A career with Verisure offers far more than just a job.We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry.We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.Diversity & Inclusion Verisure is an equal opportunities employer.We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply.We champion an inclusive and collaborative culture and empower all employees to succeed and grow.Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help Ready to join our team and make your dream job a reality? Apply today and well get in touch! Be you.Be more.Be Verisure.ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFULd02fcfcb-6df4-40ee-95cf-3eb059ce3173