Customer support representative jobs in BurntwoodCreate job alerts

Senior Site Manager West Midlands Region Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Senior Site Manager for our West Midlands region, ideally based around the Streethay area. As the senior Miller Homes representative on site, this role is responsible for ensuring to ensure that all aspects of the development are delivered to meet specified company standards, including Health and Safety, build programme, budgets and quality. • Overarching accountability for monitoring of all site activities, direct labour and sub-contractors to ensure that operations are carried out in strict accordance with the company s policies and procedures, in particular SHE., • Manage, develop and support of staff from all disciplines to build a strong, customer focused and highly effective team ensuring members are fully trained and utilised, • Work collaboratively with internal teams, including Sales, Customer Services, Technical & Commercial, • Authorise, in liaison with the Commercial department, all additional payments and variations for sub-contractors, • Experience working in a similar role with a Housebuilder, • Able to manage a site team which may include an Assistant Site Manager and/or Site Manager, General Operative and Telehandler, • Drive and ambition to win internal and external awards, e.g. NHBC, SHE awards, Considerate Contractor, • Hold relevant industry qualifications and accreditations, • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 25% bonus, • £5,500 car allowance or Company car #J-18808-Ljbffr

An excellent opportunity has arisen for a Regional Technical Sales Representative - Lifting & Safety to join the team covering the Midlands region and surrounding areas, this position will also support strategic customer and project opportunities across the UK, including occasional visits to Scotland. With a strong technical understanding of lifting equipment, lifting solutions, and safety products, you will work closely with Regional Sales Teams, Key Account Managers, Operations, Engineering and Marketing to actively promote MGF's Lifting & Safety products and services. You will manage existing business, identify new opportunities, and develop relationships across both construction and non-traditional sectors to achieve sustainable growth and increase market share. The successful candidate will play a key role in driving sales of lifting equipment, spreader beams, lifting accessories, fall protection systems, and MGF's specialist Lifting by Design service, whilst supporting the wider sales teams in maximising opportunities across their customer base. Your key responsibilities may include: Deliver profitable growth through the development of both new and existing customer accounts within your region Promote MGF's full range of Lifting & Safety products and services, including the Lifting by Design offering Work collaboratively with Area Sales Managers, Account Managers and Key Account Managers to identify and convert opportunities Develop strategic relationships with customers across construction, demolition, crane hire, mechanical and electrical, heavy engineering, utilities, petrochemical and industrial sectors Identify opportunities to cross-sell and up-sell products and services across the wider MGF portfolio Monitor sales performance and market trends, providing recommendations to support future growth Represent MGF at industry events, exhibitions, networking opportunities and technical forums The core requirements for this role are: Strong knowledge of lifting equipment, lifting accessories and safety products Experience working within construction, industrial, engineering, crane hire or related sectors Proven track record of achieving and exceeding sales targets Strong commercial awareness and business development capability Excellent communication, presentation and relationship-building skills Ability to understand customer requirements and develop appropriate technical solutions In addition to a competitive salary, we also offer the following: Excellent remuneration package including significant commission potential Company Car Option to purchase additional days of annual leave Additional annual leave awarded to recognise long service Pension Scheme Life Assurance Opportunities for training, development and career progression Volunteering Leave Discretionary bonus scheme based on business performance Security of working for a well-established and growing company A sense of family is at the core of our company culture Shutdown over the Christmas period Refer a Friend Scheme Free on-site parking If you are ambitious, commercially focused and passionate about developing customer relationships whilst delivering technical solutions, we would love to hear from you. This is an exciting opportunity to join a growing specialist division and play a key role in driving the future success of MGF's Lifting & Safety business. About MGF MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long-term sustainable growth. Employing over 450 staff, we operate nationally from 13 locations. We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest confidence. TPBN1_UKTJ

A customer's shopping journey doesn't end in store, and neither does our brand. Behind every great customer experience is a world-class supply chain and our new Lichfield Distribution Centre will play a vital role in ensuring products reach our customers when and where they need them. This isn't a store. It's a fast-paced logistics operation where thousands of products will be received, processed and dispatched every day. As we prepare to open the site, we're looking for passionate leaders who want to be part of something new and help shape its future success. • Setting the standards for product quality checks and defining criteria of assessment, • Leading and motivating a team to deliver to agreed SLAs and KPIs - coaching and developing to help them be the best they can be, • Using internal and external Customer feedback data to help drive a Quality and Customer first experience across site, • Support ICQA analysts to investigate and interrogate data to identify root cause issues across the ICQA agenda, develop action plans to resolve issues, focussing on permanent corrective action, • Development of the Quality tactical plan & procedures, policies, documentation and document control A proven track record as a Quality Manager focusing on quality of product, process compliance and governance rather than pure product quality • A good understanding of warehouse planning, inventory processes and quality standards, • Experience of Warehouse Management/Control Systems and reporting, • Experience of leading and mentoring teams and providing them with clear direction through proactive engagement, • Highly organised with the ability to prioritise and an eye for detail Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation, • Competitive holiday allowance with the option to buy more, • Strong pension and life assurance to help plan for the future, • Tailored induction and training to support your development from day one, • Exclusive perks and savings through our M&S Choices portal, • Market-leading family policies, including parental, adoption and neonatal leave, • 24/7 wellbeing support, including virtual GP access and mental health services, • One paid volunteer day a year to support a cause that matters to you We are ambitious about the future of retail. We're reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #J-18808-Ljbffr